RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Jeff Coatsworth
The standalone instance of FM has been known to not be very observant of the existence of the full Acrobat Pro version already installed - so if you don't turn that part off, the installer clobbers your full version with the headless one. Regarding round-tripping review PDFs - make sure that

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Jeff Coatsworth
Only if you had the full version of Acrobat Pro and then installed the headless version overtop of it. In that situation, you would have to uninstall Acrobat reinstall the full Pro version to restore your functionality. I don't know if this situation applies to you or not. From:

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Fred Ridder
More to the point, once you have installed the headless PDF distiller that comes with FrameMaker, trying to uninstall it is likely to clobber any installation of Acrobat Standard or Acrobat Pro because the uninstall script would be unaware of the existence of those tools and the fact that they

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread tom . beiswenger
Thanks, Fred. We are going to test this on another computer. Load Acrobat Pro Extended (we're at ver. 9), then custom load FM12, making sure that the distiller is not loaded. We'll see if that solves the problem. Tom Beiswenger Project Manager - Emhart Glass Cold End Emhart Glass Mfg. Inc.

Re: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Mike Wickham
The installations screens do not make it obvious and many overlook the option. A while back, Arnis Gubins posted screenshots on where to look: https://forums.adobe.com/message/5927477#5927477 IT told me that there was no option to not install Distiller. The only options they saw were FM12 and

Re: Break link in graphics imported by reference in FM 12?

2014-11-18 Thread Lin Sims
Finalizer, from SQUIDDS, has a module that does this called Imported Graphics http://www.finalyser.com/help/#page/Imported%2520graphic/imported_graphic.xml.1.1.html. Not sure how much it costs, though. I haven't used FM12 yet, but there might be ExtendScripts that will do what you want. Prior

Frame TOC Template

2014-11-18 Thread Pam Harper
Where does Frame get its template for a TOC when it's generated? It's always importing old multiple reference pages that have been long deleted from other chapters. The chapters always generate fine, and I constantly see this with the TOC. I use Frame 12, but have seen this problem in many