RE: Why we love Adobe Tech Support...

2013-08-13 Thread Bethany Lee
I want to know what happened after this. Did he transfer you or hang up on you? I think if I were Pete, and you said, Do I have a choice? I would have said, yeah, you can wait while I transfer you or you can quit this chat. It's your choice. :) I think people doing chat help get a lot of crap

Why we love Adobe Tech Support...

2013-08-12 Thread Bethany Lee
I want to know what happened after this. Did he transfer you or hang up on you? I think if I were Pete, and you said, "Do I have a choice?" I would have said, "yeah, you can wait while I transfer you or you can quit this chat. It's your choice. " :) I think people doing chat help get a lot of

Index and Glossary

2013-07-16 Thread Bethany Lee
Does this help? http://help.adobe.com/en_US/FrameMaker/9.0/Using/WSd817046a44e105e21e63e3d11ab7f7960b-7ed5.html From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Donald Rinderknecht - NOAA Federal Sent: Tuesday, July 16, 2013 2:24 PM To:

RE: Feature Request - Print to File Warning

2013-05-29 Thread Bethany Lee
I second that request! It's 45 steps to my office printer (one way) and very annoying indeed if I forgot to clear the print to file. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shmuel Wolfson Sent: Tuesday, May

RE: Feature Request - Print to File Warning

2013-05-29 Thread Bethany Lee
Richard, thanks: Second, it's a bad idea to keep changing printers from Adobe PDF to a physical printer and back again, which generally causes the available fonts to change, potentially affecting the formatting and pagination of the document. I had not considered this one (though, I don't

Feature Request - Print to File Warning

2013-05-28 Thread Bethany Lee
I second that request! It's 45 steps to my office printer (one way) and very annoying indeed if I forgot to clear the print to file. -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shmuel Wolfson Sent: Tuesday,

Feature Request - Print to File Warning

2013-05-28 Thread Bethany Lee
Richard, thanks: "Second, it's a bad idea to keep changing printers from Adobe PDF to a physical printer and back again, which generally causes the available fonts to change, potentially affecting the formatting and pagination of the document." I had not considered this one (though, I don't

RE: OT: Corporate madness - Adobe software to be subscription only

2013-05-22 Thread Bethany Lee
Cool! Signed! Thanks for sharing. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shmuel Wolfson Sent: Tuesday, May 21, 2013 9:10 AM To: framers@lists.frameusers.com Subject: Re: OT: Corporate madness - Adobe

OT: Corporate madness - Adobe software to be subscription only

2013-05-21 Thread Bethany Lee
Cool! Signed! Thanks for sharing. -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shmuel Wolfson Sent: Tuesday, May 21, 2013 9:10 AM To: framers at lists.frameusers.com Subject: Re: OT: Corporate madness - Adobe

RE: Corporate madness - Adobe software to be subscription only

2013-05-11 Thread Bethany Lee
Pardon my ignorance, but what is SaaS basis? -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Steve Rickaby Sent: Thursday, May 09, 2013 12:38 PM To: framers@lists.frameusers.com Subject: OT: Corporate madness -

RE: OT: Corporate madness - Adobe software to be subscription only

2013-05-11 Thread Bethany Lee
Ditto what Bill said. Just glad I didn't have to write all of that. :-) -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Bill Swallow Sent: Thursday, May 09, 2013 2:22 PM To: Steve Rickaby Cc:

Corporate madness - Adobe software to be subscription only

2013-05-09 Thread Bethany Lee
Pardon my ignorance, but what is SaaS basis? -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Steve Rickaby Sent: Thursday, May 09, 2013 12:38 PM To: framers at lists.frameusers.com Subject: OT: Corporate madness

OT: Corporate madness - Adobe software to be subscription only

2013-05-09 Thread Bethany Lee
Ditto what Bill said. Just glad I didn't have to write all of that. :-) -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Bill Swallow Sent: Thursday, May 09, 2013 2:22 PM To: Steve Rickaby Cc: framers at

RE: Blindingly obvious trick when optimising figure positioning

2013-03-15 Thread Bethany Lee
Robert said: I've never worked with a deliverable format that put images on a separate page. I say: You must be young. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston Sent: Thursday, March 14,

Blindingly obvious trick when optimising figure positioning

2013-03-14 Thread Bethany Lee
Robert said: " I've never worked with a deliverable format that put images on a separate page." I say: "You must be young." -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston Sent: Thursday, March

RE: Frame 11 Appearance

2013-02-20 Thread Bethany Lee
I am pretty sure that is a frame thing. I went from Frame 9 to Frame 11 recently without changing my OS and I get that ugly font and shadow too. I wonder whose idea that was! I hate it! It's really hard to read. From: framers-boun...@lists.frameusers.com

Frame 11 Appearance

2013-02-20 Thread Bethany Lee
I am pretty sure that is a frame thing. I went from Frame 9 to Frame 11 recently without changing my OS and I get that ugly font and shadow too. I wonder whose idea that was! I hate it! It's really hard to read. From: framers-bounces at lists.frameusers.com

RE: FrameMaker has detected a problem and must quit Really?!

2013-02-14 Thread Bethany Lee
Would I make you feel bad if I said I have no clue what a VT-100 is? So I googled it. :-) -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Combs, Richard Sent: Wednesday, February 13, 2013 4:41 PM To: Jeff

"FrameMaker has detected a problem and must quit" Really?!

2013-02-14 Thread Bethany Lee
Would I make you feel bad if I said I have no clue what a VT-100 is? So I googled it. :-) -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Combs, Richard Sent: Wednesday, February 13, 2013 4:41 PM To: Jeff

RE: Conditional columns in tables

2012-12-06 Thread Bethany Lee
I love Cunning Plans. Especially those so cunning they need to be capitalized. Hate when Cunning Plans become cunning plans because of FrameMaker (or any other software). Just was laughing at this. Thought it quite funny. :-) Bethany -Original Message- From:

Conditional columns in tables

2012-12-06 Thread Bethany Lee
I love Cunning Plans. Especially those so cunning they need to be capitalized. Hate when Cunning Plans become cunning plans because of FrameMaker (or any other software). Just was laughing at this. Thought it quite funny. :-) Bethany -Original Message- From: framers-bounces at

Bookmarking when printing to PDF

2012-10-05 Thread Bethany Lee
Hi Framers, So, I know how to create bookmarks when I SAVE to a PDF, but saving to PDF is unreliable for me, as I know it is for most of you. So, how can I create bookmarks for my PDF if I'm PRINTING to PDF? I've got FM 9 fully patched. Thanks for any help. Bethany

Bookmarks on Print to PDF

2012-10-05 Thread Bethany Lee
Never mind. I found this in our archives and have now successfully printed with bookmarks! ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email

Bookmarking when printing to PDF

2012-10-05 Thread Bethany Lee
Hi Framers, So, I know how to create bookmarks when I SAVE to a PDF, but saving to PDF is unreliable for me, as I know it is for most of you. So, how can I create bookmarks for my PDF if I'm PRINTING to PDF? I've got FM 9 fully patched. Thanks for any help. Bethany -- next part

Bookmarks on Print to PDF

2012-10-05 Thread Bethany Lee
Never mind. I found this in our archives and have now successfully printed with bookmarks! -- next part -- An HTML attachment was scrubbed... URL:

More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Bethany Lee
Robo ScreenCapture might work if you are documenting software. Some technical writers aren't documenting software. I document hardware and the only way I can illustrate many things is with the camera. I definitely need PhotoShop. This comes as a bummer for me. -Original Message- From:

vertical text in FrameMaker tables

2012-06-11 Thread Bethany Lee
Does anyone know: is there a way in FrameMaker tables to make your heading titles vertical instead of horizontal? Thank you, Bethany Lee Technical Editor Lake Shore Cryotronics, Inc. Westerville, Ohio 43082 -- next part -- An HTML attachment was scrubbed... URL: <h

RE: Photo Truncation in Frame to PDF Creation

2012-06-01 Thread Bethany Lee
Oran, Thanks so much for this. Odd, I've never had this problem before, and even this document I have turned into a PDF and it didn't do this. It was just on Tuesday when I needed a new version and turned it into a PDF, the photo was truncated. I found a work around (smaller photo), but your

Photo Truncation in Frame to PDF Creation

2012-05-31 Thread Bethany Lee
Oran, Thanks so much for this. Odd, I've never had this problem before, and even this document I have turned into a PDF and it didn't do this. It was just on Tuesday when I needed a new version and turned it into a PDF, the photo was truncated. I found a work around (smaller photo), but your

RE: Reinstalling FM9 (WAS: Problems with PDF creation since Windows update)

2012-05-30 Thread Bethany Lee
Alison, I have been working on a similar problem, so at least you are not alone. Yesterday, I was struggling with creating a PDF (I use “print to PDF”). After troubleshooting an hour, I restarted my computer and went home, hoping when I came back in the morning the restart might have fixed

Reinstalling FM9 (WAS: Problems with PDF creation since Windows update)

2012-05-30 Thread Bethany Lee
Alison, I have been working on a similar problem, so at least you are not alone. Yesterday, I was struggling with creating a PDF (I use ?print to PDF?). After troubleshooting an hour, I restarted my computer and went home, hoping when I came back in the morning the restart might have fixed

RE: Acrolinx?

2012-01-14 Thread Bethany Lee
Sounds like a must have. Is it expensive? -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Bill Swallow Sent: Friday, January 13, 2012 9:21 AM To: Huntley Eshenroder Cc: framers@lists.frameusers.com Subject: Re:

Acrolinx?

2012-01-13 Thread Bethany Lee
Sounds like a must have. Is it expensive? -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Bill Swallow Sent: Friday, January 13, 2012 9:21 AM To: Huntley Eshenroder Cc: framers at lists.frameusers.com Subject:

RE: Vertical line at right edge of graphics frame

2011-09-12 Thread Bethany Lee
Beverly, I had this problem. I also was all patched and nothing anyone offered worked for me. I was about to pull my hair out. It only happened on PhotoShop images (imported by reference) for me. Finally, I decided to resize them just a tad to see what would happen. I found that if I resized

Vertical line at right edge of graphics frame

2011-09-12 Thread Bethany Lee
Beverly, I had this problem. I also was all patched and nothing anyone offered worked for me. I was about to pull my hair out. It only happened on PhotoShop images (imported by reference) for me. Finally, I decided to resize them just a tad to see what would happen. I found that if I resized

RE: How to enter Unicode Character in FrameMaker 10?

2011-08-26 Thread Bethany Lee
I didn't know this! Thanks for sharing, Ian. You helped me too. And it IS a lot more compact than the character palette. Bethany Lee Technical Editor Lake Shore Cryotronics -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com

How to enter Unicode Character in FrameMaker 10?

2011-08-25 Thread Bethany Lee
I didn't know this! Thanks for sharing, Ian. You helped me too. And it IS a lot more compact than the character palette. Bethany Lee Technical Editor Lake Shore Cryotronics -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com

RE: Retrospectively standardising the styles across my book

2011-06-10 Thread Bethany Lee
Hi Andy, I'm writing just to say thanks for bringing up this discussion. Like you, I taught myself FM and I would also like to clean up my styles and have a basic template. Thanks Joy and Roger for your input. This really helps. From: framers-boun...@lists.frameusers.com

Retrospectively standardising the styles across my book

2011-06-10 Thread Bethany Lee
Hi Andy, I'm writing just to say thanks for bringing up this discussion. Like you, I taught myself FM and I would also like to "clean" up my styles and have a basic template. Thanks Joy and Roger for your input. This really helps. From: framers-bounces at lists.frameusers.com

RE: thin black line on some images

2011-02-01 Thread Bethany Lee
...@gmail.com] Sent: Tuesday, February 01, 2011 2:57 PM To: Bethany Lee Cc: framers@lists.frameusers.com Subject: Re: thin black line on some images If you'd like to solve this, it'd be helpful to the rest of us if you'd provide the standard system info: OS, versions of Frame and Acrobat, amount of RAM, how

thin black line on some images

2011-02-01 Thread Bethany Lee
...@gmail.com] Sent: Tuesday, February 01, 2011 2:57 PM To: Bethany Lee Cc: framers at lists.frameusers.com Subject: Re: thin black line on some images If you'd like to solve this, it'd be helpful to the rest of us if you'd provide the standard system info: OS, versions of Frame and Acrobat, amount of RAM

thin black line on some images

2011-01-31 Thread Bethany Lee
I have seen this thread somewhere and searched the archives but couldn't find it: I am using FM 9 (all patches installed), and when I print to PDF, some images appear with a thin black line on the right side. I had this once before, and fixed it (so I know there's a simple solution), but my IT

thin black line on some images

2011-01-31 Thread Bethany Lee
I have seen this thread somewhere and searched the archives but couldn't find it: I am using FM 9 (all patches installed), and when I print to PDF, some images appear with a thin black line on the right side. I had this once before, and fixed it (so I know there's a simple solution), but my IT

RE: need to change equation size

2010-11-12 Thread Bethany Lee
10, 2010 11:47 AM To: framers@lists.frameusers.com Subject: Re: need to change equation size On 09/11/2010 9:14 AM, Bethany Lee wrote: Hi all, Using FM9, unstructured I've searched but I can't find how to change an equation size from medium to small (or medium to large). I can see how

need to change equation size

2010-11-11 Thread Bethany Lee
, November 10, 2010 11:47 AM To: framers at lists.frameusers.com Subject: Re: need to change equation size On 09/11/2010 9:14 AM, Bethany Lee wrote: > Hi all, > > > > Using FM9, unstructured > > > > I've searched but I can't find how to change an equation size from > mediu

need to change equation size

2010-11-09 Thread Bethany Lee
Hi all, Using FM9, unstructured I've searched but I can't find how to change an equation size from medium to small (or medium to large). I can see how to change the preset elements (font size, color etc.) of the small, medium and large equations, but I simply want to go from a medium

RE: FM file print erroring out

2010-11-04 Thread Bethany Lee
Hi Karen, This has happened to me if I have a file (imported by reference) from Illustrator that has a PhotoShop element in it. I don't know why it happens, but if I either create that image all in PhotoShop or take the PhotoShop element out of the .ai file, then it prints fine. Might that be the

FM file print erroring out

2010-11-04 Thread Bethany Lee
Hi Karen, This has happened to me if I have a file (imported by reference) from Illustrator that has a PhotoShop element in it. I don't know why it happens, but if I either create that image all in PhotoShop or take the PhotoShop element out of the .ai file, then it prints fine. Might that be the

RE: Trouble with printing PDF file

2010-08-05 Thread Bethany Lee
This happened to me, and I started by removing the images that were on the page where printing stopped (in your case, page 35), and I found the error quickly. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alan T

Trouble with printing PDF file

2010-08-04 Thread Bethany Lee
This happened to me, and I started by removing the images that were on the page where printing stopped (in your case, page 35), and I found the error quickly. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Alan