-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of John Posada
Sent: Thursday, February 03, 2011 2:03 PM
To: Alan T Litchfield
Cc: framers@lists.frameusers.com; Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB
Subject: Re: Customer-friendly
...@lists.frameusers.com] On Behalf Of Alan T Litchfield
Sent: Thursday, February 03, 2011 3:59 PM
To: Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB
Cc: framers@lists.frameusers.com
Subject: Re: Customer-friendly word for landline
Telephone?
What's wrong with landline?
Alan
On 4/02/2011, at 10:25 AM, Butler
Maybe we should refer to mobile phones as PANS: Postmodern Ambulatory Nattering
Systems. Then we can have POTS and PANS.
Nadine
--- On Thu, 2/3/11, Everette, Dimi dimi.evere...@polycom.com wrote:
From: Everette, Dimi dimi.evere...@polycom.com
Subject: RE: Customer-friendly word for landline
...@lists.frameusers.com] On Behalf Of John Posada
Sent: Thursday, February 03, 2011 2:03 PM
To: Alan T Litchfield
Cc: framers@lists.frameusers.com; Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB
Subject: Re: Customer-friendly word for landline
Maybe nothing, just exploring alternative...look like there really
Why is my plant ringing? ;-)
Yeah, I've worked in telecom but even then I found the term amusing.
On Thu, Feb 3, 2011 at 5:06 PM, Everette, Dimi
dimi.evere...@polycom.com wrote:
Hmm...we use POTS (plain old telephone service) but that probably won't work
for 6th graders! :)
--
Bill Swallow
On 04/02/2011 9:32 AM, Writer wrote:
Maybe we should refer to mobile phones as PANS: Postmodern Ambulatory
Nattering Systems. Then we can have POTS and PANS.
Nadine
When I worked at Nortel, we already had both POTS and PANS as acronyms.
(I just can't remember what the latter stood for,
Date: Fri, 4 Feb 2011 08:52:46 -0800
From: s...@leximation.com
To: framers@lists.frameusers.com
Subject: Re: Customer-friendly word for landline
Keep in mind your underlying reason for trying to differentiate between
different types of phone systems. Just because a phone is wired
.
Regards,
Z
-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Scott Prentice
Sent: Friday, February 04, 2011 8:53 AM
To: framers@lists.frameusers.com
Subject: Re: Customer-friendly word for landline
Keep in mind your
term as needed.
Regards,
Z
-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Scott Prentice
Sent: Friday, February 04, 2011 8:53 AM
To: framers@lists.frameusers.com
Subject: Re: Customer-friendly word for landline
Keep
...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain
(syed.hos...@aeris.net)
Sent: Friday, February 04, 2011 10:21 AM
To: Scott Prentice; framers@lists.frameusers.com
Subject: RE: Customer-friendly word for landline
There is also a Federal Standard on the topic, by the way:
http://www.its.bldrdoc.gov
On Fri, Feb 4, 2011 at 11:52 AM, Scott Prentice s...@leximation.com wrote:
Keep in mind your underlying reason for trying to differentiate between
different types of phone systems. Just because a phone is wired doesn't
mean that it's POTS .. an IP-based phone system may look just like a POTS
To Vonage and Comcast it is.
Keep in mind your underlying reason for trying to differentiate between
different types of phone systems. Just because a phone is wired
doesn't mean that it's POTS .. an IP-based phone system may look just
like a POTS system, but technically, isn't (is VOIP
: Scott Prentice; framers@lists.frameusers.com
Subject: Re: Customer-friendly word for landline
On Feb 4, 2011, at 9:59 AM, Syed Zaeem Hosain (syed.hos...@aeris.net)
wrote:
Regardless of which, we _sometime_ refer internal people (and
customers) to this:
http://www.amazon.com/Newtons
...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of John Posada
Sent: Friday, February 04, 2011 10:18 AM
To: Fred Ridder
Cc: framers@lists.frameusers.com
Subject: Re: Customer-friendly word for landline
To Vonage and Comcast it is.
Keep in mind your underlying reason for trying
On Feb 4, 2011, at 9:59 AM, Syed Zaeem Hosain (syed.hos...@aeris.net)
wrote:
Regardless of which, we _sometime_ refer internal people (and
customers) to this:
PANS = Peculiar and Novel Services. Or, Pretty Amazing New Stuff
(according to Harry Newton, used to describe ISDN).
--Karen
___
You are currently subscribed to framers as arch...@mail-archive.com.
Send list messages to
; Everette,
Dimi
Cc: framers@lists.frameusers.com
Subject: RE: Customer-friendly word for landline
Maybe we should refer to mobile phones as PANS: Postmodern Ambulatory Nattering
Systems. Then we can have POTS and PANS.
Nadine
--- On Thu, 2/3/11, Everette, Dimi dimi.evere...@polycom.com wrote:
From
@lists.frameusers.com
Sent: Fri, Feb 4, 2011 8:52 am
Subject: Re: Customer-friendly word for landline
Keep in mind your underlying reason for trying to differentiate between
different types of phone systems. Just because a phone is wired doesn't mean
that it's POTS .. an IP-based phone system may look
rren.butler.ctr=robins.af.mil at techwr-l.com
> ] On Behalf Of John Posada
> Sent: Thursday, February 03, 2011 4:24 PM
> To: List,? Techwriter
> Subject: Customer-friendly word for "landline"
>
> I'm putting together a "se-Instead" glossary of terms to make our
>
At 01:38 PM 4/02/2011, Ann Zdunczyk wrote:
>I worked for Western Electric/AT/Lucent as a technical writer and I am
>very familiar with POTS!!! It is what we called them.
That label is on one of the sockets on my Belkin ADSL router, which supports
VOIP. I had to look it up to discover that it
framers at lists.frameusers.com; Butler, Darren J CTR USAF AFMC
> WR-ALC/ENGLTB
> Subject: Re: Customer-friendly word for "landline"
>
> Maybe nothing, just exploring alternative...look like there really aren't
> any...thanks anyway
>
Maybe we should refer to mobile phones as PANS: Postmodern Ambulatory Nattering
Systems. Then we can have POTS and PANS.
Nadine
--- On Thu, 2/3/11, Everette, Dimi wrote:
> From: Everette, Dimi
> Subject: RE: Customer-friendly word for "landline"
> To: "Alan T Litchfi
Why is my plant ringing? ;-)
Yeah, I've worked in telecom but even then I found the term amusing.
On Thu, Feb 3, 2011 at 5:06 PM, Everette, Dimi
wrote:
> Hmm...we use POTS (plain old telephone service) but that probably won't work
> for 6th graders! :)
--
Bill Swallow
Twitter: @techcommdood
On 04/02/2011 9:32 AM, Writer wrote:
> Maybe we should refer to mobile phones as PANS: Postmodern Ambulatory
> Nattering Systems. Then we can have POTS and PANS.
>
> Nadine
When I worked at Nortel, we already had both POTS and PANS as acronyms.
(I just can't remember what the latter stood for,
> Date: Fri, 4 Feb 2011 08:52:46 -0800
> From: sp10 at leximation.com
> To: framers at lists.frameusers.com
> Subject: Re: Customer-friendly word for "landline"
>
> Keep in mind your underlying reason for trying to differentiate between
> different types of phon
UTF8=1296841211=8-1
to explain any term as needed.
Regards,
Z
-Original Message-
From: framers-bounces at lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Scott Prentice
Sent: Friday, February 04, 2011 8:53 AM
To: framers at lists.frameusers.com
Subjec
-
>> From: framers-bounces at lists.frameusers.com
>> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of John
>> Posada
>> Sent: Thursday, February 03, 2011 2:03 PM
>> To: Alan T Litchfield
>> Cc: framers at lists.frameusers.com; Butler, Darren J CTR
at
lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (syed.hos...@aeris.net)
Sent: Friday, February 04, 2011 10:21 AM
To: Scott Prentice; framers at lists.frameusers.com
Subject: RE: Customer-friendly word for "landline"
There is also a "Federal Standard" on the topi
On Fri, Feb 4, 2011 at 11:52 AM, Scott Prentice wrote:
> Keep in mind your underlying reason for trying to differentiate between
> different types of phone systems. Just because a phone is "wired" doesn't
> mean that it's POTS .. an IP-based phone system may look just like a POTS
> system, but
To Vonage and Comcast it is.
>> Keep in mind your underlying reason for trying to differentiate between
>> different types of phone systems. Just because a phone is "wired"
>> doesn't mean that it's POTS .. an IP-based phone system may look just
>> like a POTS system, but technically, isn't (is
aeris.net)
Cc: Scott Prentice; framers at lists.frameusers.com
Subject: Re: Customer-friendly word for "landline"
On Feb 4, 2011, at 9:59 AM, Syed Zaeem Hosain (Syed.Hosain at aeris.net)
wrote:
> Regardless of which, we _sometime_ refer internal people (and
> customers)
rom: framers-bounces at lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of John Posada
Sent: Friday, February 04, 2011 10:18 AM
To: Fred Ridder
Cc: framers at lists.frameusers.com
Subject: Re: Customer-friendly word for "landline"
To Vonage and Comcast it is.
>>
On Feb 4, 2011, at 9:59 AM, Syed Zaeem Hosain (Syed.Hosain at aeris.net)
wrote:
> Regardless of which, we _sometime_ refer internal people (and
> customers) to this:
>
>
>
PANS = Peculiar and Novel Services. Or, Pretty Amazing New Stuff
(according to Harry Newton, used to describe ISDN).
--Karen
; Everette,
Dimi
Cc: framers at lists.frameusers.com
Subject: RE: Customer-friendly word for "landline"
Maybe we should refer to mobile phones as PANS: Postmodern Ambulatory Nattering
Systems. Then we can have POTS and PANS.
Nadine
--- On Thu, 2/3/11, Everette, Dimi wrote:
> From: E
eusers.com
Sent: Fri, Feb 4, 2011 8:52 am
Subject: Re: Customer-friendly word for "landline"
Keep in mind your underlying reason for trying to differentiate between
different types of phone systems. Just because a phone is "wired" doesn't mean
that it's POTS .. an IP-based ph
Desk Phone?
-Original Message-
From: techwr-l-bounces+darren.butler.ctr=robins.af@techwr-l.com
[mailto:techwr-l-bounces+darren.butler.ctr=robins.af@techwr-l.com] On
Behalf Of John Posada
Sent: Thursday, February 03, 2011 4:24 PM
To: List, Techwriter
Subject: Customer-friendly
@techwr-l.com
] On Behalf Of John Posada
Sent: Thursday, February 03, 2011 4:24 PM
To: List, Techwriter
Subject: Customer-friendly word for landline
I'm putting together a se-Instead glossary of terms to make our
customent facing support content more accessible.
We use the term landline phone
: Thursday, February 03, 2011 4:24 PM
To: List, Techwriter
Subject: Customer-friendly word for landline
I'm putting together a se-Instead glossary of terms to make our
customent facing support content more accessible.
We use the term landline phone differenciate from mobile phone and I
don't like
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alan T Litchfield
Sent: Thursday, February 03, 2011 1:59 PM
To: Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB
Cc: framers@lists.frameusers.com
Subject: Re: Customer-friendly word for landline
Telephone?
What's wrong with landline?
Alan
On 4
-l.com
[mailto:techwr-l-bounces+darren.butler.ctr=robins.af@techwr-l.com] On
Behalf Of John Posada
Sent: Thursday, February 03, 2011 4:24 PM
To: List, Techwriter
Subject: Customer-friendly word for landline
I'm putting together a se-Instead glossary of terms to make our
customent facing
Maybe nothing, just exploring alternative...look like there really
aren't any...thanks anyway
On Thu, Feb 3, 2011 at 4:59 PM, Alan T Litchfield a...@alphabyte.co.nz wrote:
Telephone?
What's wrong with landline?
Alan
--
John Posada
http://jposada.zenfolio.com/
AFMC WR-ALC/ENGLTB
Cc: framers@lists.frameusers.com
Subject: Re: Customer-friendly word for landline
Telephone?
What's wrong with landline?
Alan
On 4/02/2011, at 10:25 AM, Butler, Darren J CTR USAF AFMC WR-ALC/
ENGLTB wrote:
Desk Phone?
-Original Message-
From: techwr-l
...@ultrasonix.com wrote:
From: Alison Craig alison.cr...@ultrasonix.com
Subject: RE: Customer-friendly word for landline
To: Alan T Litchfield a...@alphabyte.co.nz, Butler, Darren J CTR USAF
AFMC WR-ALC/ENGLTB darren.butler@robins.af.mil
Cc: framers@lists.frameusers.com framers@lists.frameusers.com
Not exactly accurate, but funny all the same.
(I also learned a new word: retronym).
Nadine
--- On Thu, 2/3/11, Alison Craig alison.cr...@ultrasonix.com wrote:
From: Alison Craig alison.cr...@ultrasonix.com
Subject: RE: Customer-friendly word for landline
To: Alan T Litchfield
I always say, You learn something new every day. Two things, if you're not
careful.
Nadine
--- On Thu, 2/3/11, Gary Bankston gbanks6...@gmail.com wrote:
From: Gary Bankston gbanks6...@gmail.com
Subject: Re: Customer-friendly word for landline
To: framers@lists.frameusers.com
Date: Thursday
...@lists.frameusers.com] On Behalf Of Writer
Sent: Thursday, February 03, 2011 5:55 PM
To: Alan T Litchfield; Darren J CTR USAF AFMC WR-ALC/ENGLTBButler; Alison
Craig
Cc: framers@lists.frameusers.com
Subject: RE: Customer-friendly word for landline
I looked up landline in Wikipedia (s...don't nag). One
At 01:38 PM 4/02/2011, Ann Zdunczyk wrote:
I worked for Western Electric/ATT/Lucent as a technical writer and I am
very familiar with POTS!!! It is what we called them.
That label is on one of the sockets on my Belkin ADSL router, which supports
VOIP. I had to look it up to discover that it
...@lists.frameusers.com] On Behalf Of John Posada
Sent: Thursday, February 03, 2011 2:03 PM
To: Alan T Litchfield
Cc: framers@lists.frameusers.com; Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB
Subject: Re: Customer-friendly word for landline
Maybe nothing, just exploring alternative...look like
-friendly word for "landline"
I'm putting together a "se-Instead" glossary of terms to make our
customent facing support content more accessible.
We use the term landline phone differenciate from mobile phone and I
don't like "landline".
My target is 6th grade understandin
m] On
> Behalf Of John Posada
> Sent: Thursday, February 03, 2011 4:24 PM
> To: List,? Techwriter
> Subject: Customer-friendly word for "landline"
>
> I'm putting together a "se-Instead" glossary of terms to make our
> customent facing support content more acce
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alan T Litchfield
Sent: Thursday, February 03, 2011 1:59 PM
To: Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB
Cc: framers at lists.frameusers.com
Subject: Re: Customer-friendly word for "landline"
Telephone?
What's wrong wit
om
> [mailto:techwr-l-bounces+darren.butler.ctr=robins.af.mil at techwr-l.com] On
> Behalf Of John Posada
> Sent: Thursday, February 03, 2011 4:24 PM
> To: List,? Techwriter
> Subject: Customer-friendly word for "landline"
>
> I'm putting together a "se-Instead
Maybe nothing, just exploring alternative...look like there really
aren't any...thanks anyway
On Thu, Feb 3, 2011 at 4:59 PM, Alan T Litchfield
wrote:
> Telephone?
>
> What's wrong with landline?
>
> Alan
--
John Posada
http://jposada.zenfolio.com/
ry 03, 2011 1:59 PM
> To: Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB
> Cc: framers at lists.frameusers.com
> Subject: Re: Customer-friendly word for "landline"
>
> Telephone?
>
> What's wrong with landline?
>
> Alan
>
> On 4/02/2011, at 10:25 AM, Butler,
raig wrote:
> From: Alison Craig
> Subject: RE: Customer-friendly word for "landline"
> To: "Alan T Litchfield" , "Butler, Darren J CTR USAF
> AFMC WR-ALC/ENGLTB"
> Cc: "framers at lists.frameusers.com"
> Date: Thursday, February 3, 2011,
Service. =D
> Not exactly accurate, but funny all the same.
>
> (I also learned a new word: retronym).
>
> Nadine
>
> --- On Thu, 2/3/11, Alison Craig wrote:
>
> > From: Alison Craig
> > Subject: RE: Customer-friendly word for "landline"
> > To:
I always say, "You learn something new every day. Two things, if you're not
careful."
Nadine
--- On Thu, 2/3/11, Gary Bankston wrote:
> From: Gary Bankston
> Subject: Re: Customer-friendly word for "landline"
> To: framers at lists.frameusers.com
> Date: Thu
nces at lists.frameusers.com] On Behalf Of Writer
Sent: Thursday, February 03, 2011 5:55 PM
To: Alan T Litchfield; Darren J CTR USAF AFMC WR-ALC/ENGLTBButler; Alison
Craig
Cc: framers at lists.frameusers.com
Subject: RE: Customer-friendly word for "landline"
I looked up "landline" in Wikipedia
at lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of John Posada
Sent: Thursday, February 03, 2011 2:03 PM
To: Alan T Litchfield
Cc: framers at lists.frameusers.com; Butler, Darren J CTR USAF AFMC
WR-ALC/ENGLTB
Subject: Re: Customer-friendly word for "landlin
...@lists.frameusers.com] On Behalf Of Alan T Litchfield
Sent: Thursday, February 03, 2011 3:59 PM
To: Butler, Darren J CTR USAF AFMC WR-ALC/ENGLTB
Cc: framers at lists.frameusers.com
Subject: Re: Customer-friendly word for "landline"
Telephone?
What's wrong with landline?
Alan
On 4/02/2011, a
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