RE: Adobe was hacked

2013-10-04 Thread Syed Zaeem Hosain (syed.hos...@aeris.net) 
I would also add that the Adobe Cloud model subscription *requires* us to keep 
a credit card on file with them for their monthly charge.

My teen-age son has an Academic Creative Cloud account with Adobe for his High 
School class on Graphic Arts - it automatically charges a monthly amount to 
*my* credit card every month. This was done with the expectation that it would 
be secure.

*If* it has been compromised, I *sure would like to know* positively one way or 
another! While I have not seen any unusual charges on my credit card account 
(just checked), this is very important.

Changing the card number can be painful - I'd have to change a number of 
automatic charges that are scheduled to it.

Plus, you can have other problems. For example, problems with the airline 
tickets for International travel (that I have already booked for the next few 
months). My wife got stuck at an airport once for many hours because they would 
not let her transit ... she had lost her card, got a replacement, but the 
ticket was on the old one that she did not have anymore! I had to get Amex to 
write and fax a letter to the airport authorities to allow her to proceed!

Sigh ...

Z

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alan T Litchfield
Sent: Friday, October 04, 2013 3:47 PM
To: framers@lists.frameusers.com Forum
Subject: Re: Adobe was hacked

The increased threat is the adoption of subscription payments where previously 
different mechanisms were used to pay for this stuff. Now, much is online and 
therefore vulnerable.

It is the point you make that is the issue (and the answer to your own 
question). What happens when your license expires? When a person takes the 
default the option to have credit card details saved and reused at renewal 
time, then that opens the doors for the criminal element to "have a go". That 
is an increased threat.

Why should we trust a corporation for whom we have no direct relationship, 
especially those who work within? A corporation that wants no relationship with 
us except to provide a product and dictates a payment method that provides the 
threat of harm? Yet, there is an expectation of trust when credit card and 
other details are provided.  
Adobe plays a patriarchal role in selectively ignoring pleas from its customers 
(dependants) and in return those dependants respond with increased offerings of 
trust and forgiveness when any kind of weakness on the part of the patriarch is 
displayed. Dependants are caused to question their own values and belief in the 
system when they ought to be questioning the system's values and making demands 
that services are provided so that trust is warranted.

Alan


On 5/10/2013, at 10:08 AM, Robert Lauriston wrote:

> What increased threat? Trial, subscription, and purchase are identical 
> except for if and when the license expires.
>
> On Fri, Oct 4, 2013 at 12:50 PM, Alan T Litchfield 
>  > wrote:
>
>> umm, is this a good time to bring up the new subscription licensing 
>> model and its inherent weaknesses (or should I say the increased 
>> threat of harm through attack and incompetent data management 
>> practices) ?

--
Dr Alan Litchfield
AlphaByte
PO Box 1941, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz

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Adobe was hacked

2013-10-04 Thread Syed Zaeem Hosain (syed.hos...@aeris.net) 
I would also add that the Adobe Cloud model subscription *requires* us to keep 
a credit card on file with them for their monthly charge.

My teen-age son has an Academic Creative Cloud account with Adobe for his High 
School class on Graphic Arts - it automatically charges a monthly amount to 
*my* credit card every month. This was done with the expectation that it would 
be secure.

*If* it has been compromised, I *sure would like to know* positively one way or 
another! While I have not seen any unusual charges on my credit card account 
(just checked), this is very important.

Changing the card number can be painful - I'd have to change a number of 
automatic charges that are scheduled to it.

Plus, you can have other problems. For example, problems with the airline 
tickets for International travel (that I have already booked for the next few 
months). My wife got stuck at an airport once for many hours because they would 
not let her transit ... she had lost her card, got a replacement, but the 
ticket was on the old one that she did not have anymore! I had to get Amex to 
write and fax a letter to the airport authorities to allow her to proceed!

Sigh ...

Z

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alan T Litchfield
Sent: Friday, October 04, 2013 3:47 PM
To: framers at lists.frameusers.com Forum
Subject: Re: Adobe was hacked

The increased threat is the adoption of subscription payments where previously 
different mechanisms were used to pay for this stuff. Now, much is online and 
therefore vulnerable.

It is the point you make that is the issue (and the answer to your own 
question). What happens when your license expires? When a person takes the 
default the option to have credit card details saved and reused at renewal 
time, then that opens the doors for the criminal element to "have a go". That 
is an increased threat.

Why should we trust a corporation for whom we have no direct relationship, 
especially those who work within? A corporation that wants no relationship with 
us except to provide a product and dictates a payment method that provides the 
threat of harm? Yet, there is an expectation of trust when credit card and 
other details are provided.  
Adobe plays a patriarchal role in selectively ignoring pleas from its customers 
(dependants) and in return those dependants respond with increased offerings of 
trust and forgiveness when any kind of weakness on the part of the patriarch is 
displayed. Dependants are caused to question their own values and belief in the 
system when they ought to be questioning the system's values and making demands 
that services are provided so that trust is warranted.

Alan


On 5/10/2013, at 10:08 AM, Robert Lauriston wrote:

> What increased threat? Trial, subscription, and purchase are identical 
> except for if and when the license expires.
>
> On Fri, Oct 4, 2013 at 12:50 PM, Alan T Litchfield 
>  > wrote:
>
>> umm, is this a good time to bring up the new subscription licensing 
>> model and its inherent weaknesses (or should I say the increased 
>> threat of harm through attack and incompetent data management 
>> practices) ?

--
Dr Alan Litchfield
AlphaByte
PO Box 1941, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz

Adobe was hacked

2013-10-04 Thread Robert Lauriston 
What different mechanisms? Except for TurboTax at Costco, I've been
buying all my software online for over ten years. Most of it's not
available through other channels.

Credit card fraud's annoying since I have to get a new card and number
two or three times a year, but online purchases are less of a risk
than a restaurant or dry cleaner.

This reminds me of the arguments people born in the 1920s make against
using ATM machines.

On Fri, Oct 4, 2013 at 3:46 PM, Alan T Litchfield  
wrote:
> The increased threat is the adoption of subscription payments where
> previously different mechanisms were used to pay for this stuff. Now, much
> is online and therefore vulnerable.

Adobe was hacked

2013-10-04 Thread Mike Wickham 
I received the notice, too. I can't say that I'm surprised. It's 
probably an unintended consequence of moving to the Creative Cloud 
subscription model. Now pirates have incentive to hack the user 
subscription database instead of the programs themselves. I imagine it 
won't be the last time.

Mike Wickham

Re: Adobe was hacked

2013-10-04 Thread Alan T Litchfield 
The increased threat is the adoption of subscription payments where  
previously different mechanisms were used to pay for this stuff. Now,  
much is online and therefore vulnerable.


It is the point you make that is the issue (and the answer to your own  
question). What happens when your license expires? When a person takes  
the default the option to have credit card details saved and reused at  
renewal time, then that opens the doors for the criminal element to  
"have a go". That is an increased threat.


Why should we trust a corporation for whom we have no direct  
relationship, especially those who work within? A corporation that  
wants no relationship with us except to provide a product and dictates  
a payment method that provides the threat of harm? Yet, there is an  
expectation of trust when credit card and other details are provided.  
Adobe plays a patriarchal role in selectively ignoring pleas from its  
customers (dependants) and in return those dependants respond with  
increased offerings of trust and forgiveness when any kind of weakness  
on the part of the patriarch is displayed. Dependants are caused to  
question their own values and belief in the system when they ought to  
be questioning the system's values and making demands that services  
are provided so that trust is warranted.


Alan


On 5/10/2013, at 10:08 AM, Robert Lauriston wrote:


What increased threat? Trial, subscription, and purchase are identical
except for if and when the license expires.

On Fri, Oct 4, 2013 at 12:50 PM, Alan T Litchfield > wrote:


umm, is this a good time to bring up the new subscription licensing  
model
and its inherent weaknesses (or should I say the increased threat  
of harm

through attack and incompetent data management practices) ?


--
Dr Alan Litchfield
AlphaByte
PO Box 1941, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz

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Adobe was hacked

2013-10-04 Thread Robert Lauriston 
What increased threat? Trial, subscription, and purchase are identical
except for if and when the license expires.

On Fri, Oct 4, 2013 at 12:50 PM, Alan T Litchfield  
wrote:

> umm, is this a good time to bring up the new subscription licensing model
> and its inherent weaknesses (or should I say the increased threat of harm
> through attack and incompetent data management practices) ?

Re: Adobe was hacked

2013-10-04 Thread Mike Wickham 
I received the notice, too. I can't say that I'm surprised. It's 
probably an unintended consequence of moving to the Creative Cloud 
subscription model. Now pirates have incentive to hack the user 
subscription database instead of the programs themselves. I imagine it 
won't be the last time.


Mike Wickham




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RE: Adobe was hacked

2013-10-04 Thread Syed Zaeem Hosain (syed.hos...@aeris.net) 
Alan Litchfield said:
> Read that in the news. They haven't contacted me, so fingers crossed.

I have not been contacted either! :(

Not sure if that is good news yet ... I would much prefer a "you are okay" 
e-mail if I am not in trouble. But, in this day and age, companies tend *not* 
to send out alarming messages.  That is unfortunate.

> umm, is this a good time to bring up the new subscription licensing model and 
> its inherent weaknesses (or should I say the increased threat of harm through 
> attack and incompetent data management
practices) ?

A very interesting question, indeed.

Z

On 5/10/2013, at 4:44 AM, Tammy Van Boening wrote:
> All,
>
> I am sure that some of you have might have already seen this on MSNBC 
> or the like today, but for those of you who have not - Adobe was 
> hacked over two weeks ago and they are just now sending out the 
> announcement to affected and possibly affected customers. Over 3 
> million accounts were impacted. You can google the topic and find many 
> in depth articles about the situation.
>
> I figured that this might be some helpful information for those of you 
> who weren't yet made aware of the situation.
>
> TVB
>
> Important Customer Security Alert
>
> Read online
>
> Important Customer Security Alert
> To view this message in a language other than English, please click 
> here.
>
> We recently discovered that attackers illegally entered our network.  
> The attackers may have obtained access to your Adobe ID and encrypted 
> password. We currently have no indication that there has been 
> unauthorized activity on your account. If you have placed an order 
> with us, information such as your name, encrypted payment card number, 
> and card expiration date also may have been accessed. We do not 
> believe any decrypted card numbers were removed from our systems.
>
> To prevent unauthorized access to your account, we have reset your 
> password. Please visitwww.adobe.com/go/passwordreset to create a new 
> password. We recommend that you also change your password on any 
> website where you use the same user ID or password. As always, please 
> be cautious when responding to any email seeking your personal 
> information.
>
> We also recommend that you monitor your account for incidents of fraud 
> and identity theft, including regularly reviewing your account 
> statements and monitoring credit reports. If you discover any 
> suspicious or unusual activity on your account or suspect identity 
> theft or fraud, you should report it immediately to your bank. You 
> will be receiving a letter from us shortly that provides more 
> information on this matter.
>
> We deeply regret any inconvenience this may cause you. We value the 
> trust of our customers and we will work aggressively to prevent these 
> types of events from occurring in the future. If you have questions, 
> you can learn more by visiting our Customer Alert page, which you will 
> find here.
> Adobe Customer Care
> Adobe, the Adobe logo and Adobe PDF logo are either registered 
> trademarks or trademarks of Adobe Systems Incorporated in the United 
> States and/or other countries. All other trademarks are the property 
> of their respective owners.
>
> (c)2013 Adobe Systems Incorporated. All rights reserved.

___


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Adobe was hacked

2013-10-04 Thread Syed Zaeem Hosain (syed.hos...@aeris.net) 
Alan Litchfield said:
> Read that in the news. They haven't contacted me, so fingers crossed.

I have not been contacted either! :(

Not sure if that is good news yet ... I would much prefer a "you are okay" 
e-mail if I am not in trouble. But, in this day and age, companies tend *not* 
to send out alarming messages.  That is unfortunate.

> umm, is this a good time to bring up the new subscription licensing model and 
> its inherent weaknesses (or should I say the increased threat of harm through 
> attack and incompetent data management
practices) ?

A very interesting question, indeed.

Z

On 5/10/2013, at 4:44 AM, Tammy Van Boening wrote:
> All,
>
> I am sure that some of you have might have already seen this on MSNBC 
> or the like today, but for those of you who have not - Adobe was 
> hacked over two weeks ago and they are just now sending out the 
> announcement to affected and possibly affected customers. Over 3 
> million accounts were impacted. You can google the topic and find many 
> in depth articles about the situation.
>
> I figured that this might be some helpful information for those of you 
> who weren't yet made aware of the situation.
>
> TVB
>
> Important Customer Security Alert
>
> Read online
>
> Important Customer Security Alert
> To view this message in a language other than English, please click 
> here.
>
> We recently discovered that attackers illegally entered our network.  
> The attackers may have obtained access to your Adobe ID and encrypted 
> password. We currently have no indication that there has been 
> unauthorized activity on your account. If you have placed an order 
> with us, information such as your name, encrypted payment card number, 
> and card expiration date also may have been accessed. We do not 
> believe any decrypted card numbers were removed from our systems.
>
> To prevent unauthorized access to your account, we have reset your 
> password. Please visitwww.adobe.com/go/passwordreset to create a new 
> password. We recommend that you also change your password on any 
> website where you use the same user ID or password. As always, please 
> be cautious when responding to any email seeking your personal 
> information.
>
> We also recommend that you monitor your account for incidents of fraud 
> and identity theft, including regularly reviewing your account 
> statements and monitoring credit reports. If you discover any 
> suspicious or unusual activity on your account or suspect identity 
> theft or fraud, you should report it immediately to your bank. You 
> will be receiving a letter from us shortly that provides more 
> information on this matter.
>
> We deeply regret any inconvenience this may cause you. We value the 
> trust of our customers and we will work aggressively to prevent these 
> types of events from occurring in the future. If you have questions, 
> you can learn more by visiting our Customer Alert page, which you will 
> find here.
> Adobe Customer Care
> Adobe, the Adobe logo and Adobe PDF logo are either registered 
> trademarks or trademarks of Adobe Systems Incorporated in the United 
> States and/or other countries. All other trademarks are the property 
> of their respective owners.
>
> (c)2013 Adobe Systems Incorporated. All rights reserved.

Re: Adobe was hacked

2013-10-04 Thread Alan T Litchfield 

Thanks.

Read that in the news. They haven't contacted me, so fingers crossed.

umm, is this a good time to bring up the new subscription licensing  
model and its inherent weaknesses (or should I say the increased  
threat of harm through attack and incompetent data management  
practices) ?


Alan

On 5/10/2013, at 4:44 AM, Tammy Van Boening wrote:


All,


I am sure that some of you have might have already seen this on  
MSNBC or the like today, but for those of you who have not - Adobe  
was hacked over two weeks ago and they are just now sending out the  
announcement to affected and possibly affected customers. Over 3  
million accounts were impacted. You can google the topic and find  
many in depth articles about the situation.


I figured that this might be some helpful information for those of  
you who weren't yet made aware of the situation.


TVB



Important Customer Security Alert

Read online

Important Customer Security Alert
To view this message in a language other than English, please click  
here.


We recently discovered that attackers illegally entered our network.  
The attackers may have obtained access to your Adobe ID and  
encrypted password. We currently have no indication that there has  
been unauthorized activity on your account. If you have placed an  
order with us, information such as your name, encrypted payment card  
number, and card expiration date also may have been accessed. We do  
not believe any decrypted card numbers were removed from our systems.


To prevent unauthorized access to your account, we have reset your  
password. Please visitwww.adobe.com/go/passwordreset to create a new  
password. We recommend that you also change your password on any  
website where you use the same user ID or password. As always,  
please be cautious when responding to any email seeking your  
personal information.


We also recommend that you monitor your account for incidents of  
fraud and identity theft, including regularly reviewing your account  
statements and monitoring credit reports. If you discover any  
suspicious or unusual activity on your account or suspect identity  
theft or fraud, you should report it immediately to your bank. You  
will be receiving a letter from us shortly that provides more  
information on this matter.


We deeply regret any inconvenience this may cause you. We value the  
trust of our customers and we will work aggressively to prevent  
these types of events from occurring in the future. If you have  
questions, you can learn more by visiting our Customer Alert page,  
which you will find here.

Adobe Customer Care
Adobe, the Adobe logo and Adobe PDF logo are either registered  
trademarks or trademarks of Adobe Systems Incorporated in the United  
States and/or other countries. All other trademarks are the property  
of their respective owners.


©2013 Adobe Systems Incorporated. All rights reserved.

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--
Dr Alan Litchfield
AlphaByte
PO Box 1941, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz

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Adobe was hacked

2013-10-04 Thread John Sgammato 
Thanks for the alert, Tammy!
IMO they should have blasted an email to all of us...
I just posted the Adobe link to the STC New England Facebook page and
Tweeted it.


On Fri, Oct 4, 2013 at 11:44 AM, Tammy Van Boening <
tammyvb at spectrumwritingllc.com> wrote:

>  All,
>
> ** **
>
> ** **
>
> I am sure that some of you have might have already seen this on MSNBC or
> the like today, but for those of you who have not - Adobe was hacked over
> two weeks ago and they are just now sending out the announcement to
> affected and possibly affected customers. Over 3 million accounts were
> impacted. You can google the topic and find many in depth articles about
> the situation.  
>
> ** **
>
> I figured that this might be some helpful information for those of you who
> weren't yet made aware of the situation.
>
> ** **
>
> TVB
>
> ** **
>
> ** **
>
> ** **
>
> Important Customer Security Alert
>
> [image: Adobe]
>
> Read 
> online<http://view.mail.adobesystems.com/?j=fec4167675610c7b&m=fe9915737760037f76&ls=fe4b1270776c0d747c1d&l=ff971272&s=fe641577756d007d7314&jb=ff6317707c&ju=>
> 
>
> [image: Adobe]
>
> Important Customer Security Alert
>
> *To view this message in a language other than English, please click 
> here<http://www.adobe.com/go/cc-email>
> .*
>
> We recently discovered that attackers illegally entered our network. The
> attackers may have obtained access to your Adobe ID and encrypted password.
> We currently have no indication that there has been unauthorized activity
> on your account. If you have placed an order with us, information such as
> your name, encrypted payment card number, and card expiration date also may
> have been accessed. We do not believe any decrypted card numbers were
> removed from our systems.
>
> To prevent unauthorized access to your account, we have reset your
> password. Please visit *www.adobe.com/go/passwordreset* to create a new
> password. We recommend that you also change your password on any website
> where you use the same user ID or password. As always, please be cautious
> when responding to any email seeking your personal information.
>
> We also recommend that you monitor your account for incidents of fraud and
> identity theft, including regularly reviewing your account statements and
> monitoring credit reports. If you discover any suspicious or unusual
> activity on your account or suspect identity theft or fraud, you should
> report it immediately to your bank. You will be receiving a letter from us
> shortly that provides more information on this matter.
>
> We deeply regret any inconvenience this may cause you. We value the trust
> of our customers and we will work aggressively to prevent these types of
> events from occurring in the future. If you have questions, you can learn
> more by visiting our Customer Alert page, which you will find 
> here<http://www.adobe.com/go/customer_alert>.
> 
>
> Adobe Customer Care 
>
> Adobe, the Adobe logo and Adobe PDF logo are either registered trademarks
> or trademarks of Adobe Systems Incorporated in the United States and/or
> other countries. All other trademarks are the property of their respective
> owners.
>
> ?2013 Adobe Systems Incorporated. All rights reserved. 
>
> 
>
> ___
>
>
> You are currently subscribed to framers as john.sgammato at actifio.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
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>
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> http://www.frameusers.com/ for more resources and info.
>
>


-- 

<http://www.actifio.com/>*John Sgammato, Documentation Architect*
*e* john.sgammato at actifio.com  *c* 508.927.2083
*t* @actifiodocs <http://twitter.com/actifiodocs>

333 Wyman Street, Waltham, MA 02451
<http://twitter.com/actifio>
<http://www.linkedin.com/company/399246>
<https://plus.google.com/102870897962348937868/posts>
  <http://www.youtube.com/user/actifio><http://www.actifio.com/>

*Radically simple copy data management *

*.**
*
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TIME URGENT ... Missing Adobe PDF printer driver

2013-10-04 Thread Stuart Rogers 
On 2013-Oct-02 11:58 AM, Craig Ede wrote:
> Nonetheless, after a couple of days of attempting both FM and Acrobat 
> updates with no change, changing the default application that opened 
> the PDF is what finally resulting in getting a working PDF printer. It 
> was a Acrobat update that finally did the trick, BTW, but since FM is 
> linked to Distiller, it seems to me that should be part of its update 
> function, but maybe not.
>
> I'm just reporting what worked for me. Despite occasional problems 
> like this I've never had to reinstall either application from scratch.
>
> Another note: It was an update to Acrobat Reader 11 as a add-in to my 
> browser through a security recommendation of my Norton security 
> software that originally triggered the problem of losing the PDF printer.
>
> Craig

As Dave Stamm pointed out, it is highly likely that your problem was 
caused by conflicts between multiple versions of Acrobat/Reader; and Dov 
Isaacs, Adobe's PDF guru, has warned against multiple installations 
countless times.

If you have Acrobat, do NOT install Reader!

http://helpx.adobe.com/acrobat/kb/problems-installing-removing-acrobat-reader.html
 
--

"Acrobat and Adobe Reader have numerous components that have similar 
functionality and can cause conflicts on a machine. The most prevalent 
among these conflicts involves the plug-ins for rendering PDF files in 
the browser, PDFMaker inside Office Applications, and the Adobe PDF 
printer."

Best regards,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com

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acrobat and reader conflicts RE: TIME URGENT ... Missing Adobe PDF printer driver

2013-10-04 Thread Craig Ede 
Well, if Reader is so incompatible with Acrobat it would be a GREAT idea if 
Adobe's installation software for Reader checked for an installation of Acrobat 
before installing itself. (Duh!) <-Hint to Adobe



That being said, except for this single problem I've had no other conflicts 
with Reader and Acrobat being installed together. But there really is no need 
for installing both of them. I thought I was installing only the browser 
plug-in when I updated via the Norton security suggestion.



Craig



From: Stuart Rogers [mailto:srog...@phoenix-geophysics.com] 
Sent: Friday, October 04, 2013 9:44 AM
To: Craig Ede
Cc: framers
Subject: Re: TIME URGENT ... Missing Adobe PDF printer driver



On 2013-Oct-02 11:58 AM, Craig Ede wrote:

Nonetheless, after a couple of days of attempting both FM and Acrobat updates 
with no change, changing the default application that opened the PDF is what 
finally resulting in getting a working PDF printer. It was a Acrobat update 
that finally did the trick, BTW, but since FM is linked to Distiller, it seems 
to me that should be part of its update function, but maybe not.

I'm just reporting what worked for me. Despite occasional problems like this 
I've never had to reinstall either application from scratch.

Another note: It was an update to Acrobat Reader 11 as a add-in to my browser 
through a security recommendation of my Norton security software that 
originally triggered the problem of losing the PDF printer.

Craig


As Dave Stamm pointed out, it is highly likely that your problem was caused by 
conflicts between multiple versions of Acrobat/Reader; and Dov Isaacs, Adobe's 
PDF guru, has warned against multiple installations countless times.

If you have Acrobat, do NOT install Reader!

http://helpx.adobe.com/acrobat/kb/problems-installing-removing-acrobat-reader.html
 --

"Acrobat and Adobe Reader have numerous components that have similar 
functionality and can cause conflicts on a machine. The most prevalent among 
these conflicts involves the plug-ins for rendering PDF files in the browser, 
PDFMaker inside Office Applications, and the Adobe PDF printer."

Best regards,



-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Adobe was hacked

2013-10-04 Thread Tammy Van Boening 
All,





I am sure that some of you have might have already seen this on MSNBC or the 
like today, but for those of you who have not - Adobe was hacked over two weeks 
ago and they are just now sending out the announcement to affected and possibly 
affected customers. Over 3 million accounts were impacted. You can google the 
topic and find many in depth articles about the situation.  



I figured that this might be some helpful information for those of you who 
weren't yet made aware of the situation.



TVB







Important Customer Security Alert





 Adobe 
<http://image.mail.adobesystems.com/lib/fe9d157073640c7e75/m/3/adobe.corp.email.red-tag.jpg>
 


 
<http://view.mail.adobesystems.com/?j=fec4167675610c7b&m=fe9915737760037f76&ls=fe4b1270776c0d747c1d&l=ff971272&s=fe641577756d007d7314&jb=ff6317707c&ju=>
 Read online 


 Adobe 
<http://s7d9.scene7.com/is/image/AdobeDemandCreative/adobe-rwf-logotypeRS?fmt=png&wid=376&hei=28&d_text=Adobe%20Systems%20Incorporated>
 


Important Customer Security Alert


To view this message in a language other than English, please click  
<http://www.adobe.com/go/cc-email> here. 

We recently discovered that attackers illegally entered our network. The 
attackers may have obtained access to your Adobe ID and encrypted password. We 
currently have no indication that there has been unauthorized activity on your 
account. If you have placed an order with us, information such as your name, 
encrypted payment card number, and card expiration date also may have been 
accessed. We do not believe any decrypted card numbers were removed from our 
systems. 

To prevent unauthorized access to your account, we have reset your password. 
Please visit www.adobe.com/go/passwordreset to create a new password. We 
recommend that you also change your password on any website where you use the 
same user ID or password. As always, please be cautious when responding to any 
email seeking your personal information. 

We also recommend that you monitor your account for incidents of fraud and 
identity theft, including regularly reviewing your account statements and 
monitoring credit reports. If you discover any suspicious or unusual activity 
on your account or suspect identity theft or fraud, you should report it 
immediately to your bank. You will be receiving a letter from us shortly that 
provides more information on this matter. 

We deeply regret any inconvenience this may cause you. We value the trust of 
our customers and we will work aggressively to prevent these types of events 
from occurring in the future. If you have questions, you can learn more by 
visiting our Customer Alert page, which you will find  
<http://www.adobe.com/go/customer_alert> here. 



Adobe Customer Care 


Adobe, the Adobe logo and Adobe PDF logo are either registered trademarks or 
trademarks of Adobe Systems Incorporated in the United States and/or other 
countries. All other trademarks are the property of their respective owners. 

?2013 Adobe Systems Incorporated. All rights reserved. 

  
<http://click.mail.adobesystems.com/open.aspx?ffcb10-fec4167675610c7b-fe4b1270776c0d747c1d-fe9915737760037f76-ff971272-fe641577756d007d7314-ff6317707c>
 

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Adobe was hacked

2013-10-04 Thread Tammy Van Boening 
All,

 

 

I am sure that some of you have might have already seen this on MSNBC or the 
like today, but for those of you who have not - Adobe was hacked over two weeks 
ago and they are just now sending out the announcement to affected and possibly 
affected customers. Over 3 million accounts were impacted. You can google the 
topic and find many in depth articles about the situation.  

 

I figured that this might be some helpful information for those of you who 
weren't yet made aware of the situation.

 

TVB

 

 

 

Important Customer Security Alert





 Adobe 

 


 

 Read online 


 Adobe 

 


Important Customer Security Alert


To view this message in a language other than English, please click  
 here. 

We recently discovered that attackers illegally entered our network. The 
attackers may have obtained access to your Adobe ID and encrypted password. We 
currently have no indication that there has been unauthorized activity on your 
account. If you have placed an order with us, information such as your name, 
encrypted payment card number, and card expiration date also may have been 
accessed. We do not believe any decrypted card numbers were removed from our 
systems. 

To prevent unauthorized access to your account, we have reset your password. 
Please visit www.adobe.com/go/passwordreset to create a new password. We 
recommend that you also change your password on any website where you use the 
same user ID or password. As always, please be cautious when responding to any 
email seeking your personal information. 

We also recommend that you monitor your account for incidents of fraud and 
identity theft, including regularly reviewing your account statements and 
monitoring credit reports. If you discover any suspicious or unusual activity 
on your account or suspect identity theft or fraud, you should report it 
immediately to your bank. You will be receiving a letter from us shortly that 
provides more information on this matter. 

We deeply regret any inconvenience this may cause you. We value the trust of 
our customers and we will work aggressively to prevent these types of events 
from occurring in the future. If you have questions, you can learn more by 
visiting our Customer Alert page, which you will find  
 here. 



Adobe Customer Care 


Adobe, the Adobe logo and Adobe PDF logo are either registered trademarks or 
trademarks of Adobe Systems Incorporated in the United States and/or other 
countries. All other trademarks are the property of their respective owners. 

©2013 Adobe Systems Incorporated. All rights reserved. 

  

 

___


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Send list messages to framers@lists.frameusers.com.

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Re: TIME URGENT ... Missing Adobe PDF printer driver

2013-10-04 Thread Stuart Rogers 

On 2013-Oct-02 11:58 AM, Craig Ede wrote:
Nonetheless, after a couple of days of attempting both FM and Acrobat 
updates with no change, changing the default application that opened 
the PDF is what finally resulting in getting a working PDF printer. It 
was a Acrobat update that finally did the trick, BTW, but since FM is 
linked to Distiller, it seems to me that should be part of its update 
function, but maybe not.


I'm just reporting what worked for me. Despite occasional problems 
like this I've never had to reinstall either application from scratch.


Another note: It was an update to Acrobat Reader 11 as a add-in to my 
browser through a security recommendation of my Norton security 
software that originally triggered the problem of losing the PDF printer.


Craig


As Dave Stamm pointed out, it is highly likely that your problem was 
caused by conflicts between multiple versions of Acrobat/Reader; and Dov 
Isaacs, Adobe's PDF guru, has warned against multiple installations 
countless times.


If you have Acrobat, do NOT install Reader!

http://helpx.adobe.com/acrobat/kb/problems-installing-removing-acrobat-reader.html 
--


"Acrobat and Adobe Reader have numerous components that have similar 
functionality and can cause conflicts on a machine. The most prevalent 
among these conflicts involves the plug-ins for rendering PDF files in 
the browser, PDFMaker inside Office Applications, and the Adobe PDF 
printer."


Best regards,

--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
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Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: TIME URGENT ... Missing Adobe PDF printer driver

2013-10-04 Thread Dave.Stamm 
2013-10-04-05T14:35Z

 

Perhaps this is evidence that Dov Isaacs' cautions that having both Acrobat and 
Reader installed on one workstation can cause problems are true.  I never 
disbelieved his cautions, but I also didn't see evidence - until recently.

 

Here, my employer's standard is to allow both programs to be installed on one 
workstation.  For me, the evidence of conflict was that, after a corporate 
"push" of an update, a command in a pop-up menu in Acrobat disappeared.  The 
command had been there and I had used it before the update.

 

¿My fix?  Because I have administrator privileges, I summarily removed Reader 
and repaired Acrobat.  All was well again.

 

As usual, YMMV.

 

Regards,

Dave Stamm

Information Engineer

 

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig Ede
Sent: 2013-10-02-Wednesday 11:58
To: Robert Lauriston; framers
Subject: RE: TIME URGENT ... Missing Adobe PDF printer driver

 

Nonetheless, after a couple of days of attempting both FM and Acrobat updates 
with no change, changing the default application that opened the PDF is what 
finally resulting in getting a working PDF printer. It was a Acrobat update 
that finally did the trick, BTW, but since FM is linked to Distiller, it seems 
to me that should be part of its update function, but maybe not.

I'm just reporting what worked for me. Despite occasional problems like this 
I've never had to reinstall either application from scratch.

Another note: It was an update to Acrobat Reader 11 as a add-in to my browser 
through a security recommendation of my Norton security software that 
originally triggered the problem of losing the PDF printer.

Craig

> Date: Tue, 1 Oct 2013 15:02:36 -0700
> Subject: Re: TIME URGENT ... Missing Adobe PDF printer driver
> From: rob...@lauriston.com
> To: framers@lists.frameusers.com
> 
> If there is an FrameMaker update, installing it would probably repair
> the Save as PDF functionality, just as reinstalling would.
> 
> What application you have set to open PDFs is irrelevant.
> ___
> 
> 
> You are currently subscribed to framers as craig...@hotmail.com.
> 
> Send list messages to framers@lists.frameusers.com.
> 
> To unsubscribe send a blank email to
> framers-unsubscr...@lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/craigede%40hotmail.com
> 
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> http://www.frameusers.com/ for more resources and info.

___


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TIME URGENT ... Missing Adobe PDF printer driver

2013-10-04 Thread dave.st...@gdc4s.com 
2013-10-04-05T14:35Z



Perhaps this is evidence that Dov Isaacs' cautions that having both Acrobat and 
Reader installed on one workstation can cause problems are true.  I never 
disbelieved his cautions, but I also didn't see evidence - until recently.



Here, my employer's standard is to allow both programs to be installed on one 
workstation.  For me, the evidence of conflict was that, after a corporate 
"push" of an update, a command in a pop-up menu in Acrobat disappeared.  The 
command had been there and I had used it before the update.



?My fix?  Because I have administrator privileges, I summarily removed Reader 
and repaired Acrobat.  All was well again.



As usual, YMMV.



Regards,

Dave Stamm

Information Engineer



From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig Ede
Sent: 2013-10-02-Wednesday 11:58
To: Robert Lauriston; framers
Subject: RE: TIME URGENT ... Missing Adobe PDF printer driver



Nonetheless, after a couple of days of attempting both FM and Acrobat updates 
with no change, changing the default application that opened the PDF is what 
finally resulting in getting a working PDF printer. It was a Acrobat update 
that finally did the trick, BTW, but since FM is linked to Distiller, it seems 
to me that should be part of its update function, but maybe not.

I'm just reporting what worked for me. Despite occasional problems like this 
I've never had to reinstall either application from scratch.

Another note: It was an update to Acrobat Reader 11 as a add-in to my browser 
through a security recommendation of my Norton security software that 
originally triggered the problem of losing the PDF printer.

Craig

> Date: Tue, 1 Oct 2013 15:02:36 -0700
> Subject: Re: TIME URGENT ... Missing Adobe PDF printer driver
> From: robert at lauriston.com
> To: framers at lists.frameusers.com
> 
> If there is an FrameMaker update, installing it would probably repair
> the Save as PDF functionality, just as reinstalling would.
> 
> What application you have set to open PDFs is irrelevant.
> ___
> 
> 
> You are currently subscribed to framers as craigede at hotmail.com.
> 
> Send list messages to framers at lists.frameusers.com.
> 
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/craigede%40hotmail.com
> 
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> http://www.frameusers.com/ for more resources and info.

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