OT: Describing software user interfaces using DITA

2009-09-14 Thread Andersen, Verner Engell VEA
Hi I am looking at my software user interface and evaulating what should be tasks, comcepts and reference. Right now I am creating context-sensitive help and a paper manual (single-sourced). In my interface I can create hundreds of tasks, but they are very simple almost self-explanatory on

Re: Help: File gone berserk

2009-09-14 Thread Chris Despopoulos
Concerning missing fonts messages even though you have tried all the tricks to clear that font out of your document... There's a known issue with FrameMaker -- Maker stores font information with table formats. I think this is how it goes... If you copy/paste a table into your document, and

RE: Describing software user interfaces using DITA

2009-09-14 Thread Bernard Aschwanden (Publishing Smarter)
Are you going to be at the tekom conference in Germany this November? If so, I'd love to take some time to talk about this one. However, as general statements, consider what users want to do, not the name of a dialog. The indeas such as prinint and approving or reviewing reports are a great start.

RE: Mif2Go graphics question

2009-09-14 Thread Martha Lee
Hi Jeremy, I renamed the output directory so that it does not have a plus sign, but the graphics are still not copied automatically to the wrap directory. What else can I try? Thanks. Martha -Original Message- From: Jeremy H. Griffith [mailto:jer...@omsys.com] Sent: Friday, September

Re: Mif2Go graphics question

2009-09-14 Thread Art Campbell
Martha, this is a long shot, but have you checked the read/write permissions on all the directories in that tree, to make sure something isn't inadvertently set to Read Only? Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52

RE: Mif2Go graphics question

2009-09-14 Thread Martha Lee
Hi Art, When I right click on the output directory and select Properties, Attributes is set to Read-only. Is this what you are referring to? And if I unselect Read-only, click on OK, and then reopen the Properties dialog, the Attributes is again set to Read-only. Thanks. Martha -Original

Re: Mif2Go graphics question

2009-09-14 Thread Art Campbell
Hi Martha, Yes, that's what I'm asking about. If a directory's permissions are set to read-only, as yours seem to be, a process or user isn't supposed to be able to create files in that directory. I'd follow the directory tree upwards to find the starting point for the read-only setting, then

RE: Mif2Go graphics question

2009-09-14 Thread Martha Lee
Art, This is the Mif2Go output directory,and the html files are being created and put in the output directory and then the wrap directory. So if the problem was the Read-only attribute, wouldn't also prevent the html files from being placed in that directory? Also, if I right click on any folder

Re: Mif2Go graphics question

2009-09-14 Thread Art Campbell
Martha, I don't _know_ that this is the problem -- I just suggested that you check it because incorrect permissions have the potential to screw things up. I agree with your logic that it seems as if a Read Only setting should prevent creation of HTML files in those directories, but I have also

RE: Mif2Go graphics question

2009-09-14 Thread Martha Lee
Art et al, The problem seems to be that Mif2Go is quite happy putting any file it creates or any file that is already in the Output directory in the wrap directory. But it is not executing the CopyGraphicsFrom setting I have in the mif2htm.ini file. I removed the problematic plus sign from the

Re: Mif2Go graphics question

2009-09-14 Thread Jim Owens
I have no idea whether it will make a difference, but your GraphCopyFiles statement has a space following the equals sign. Have you tried removing it? ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to

RE: Mif2Go graphics question

2009-09-14 Thread Martha Lee
Thanks for the suggestion, but that wasn't the problem. Martha -Original Message- From: Jim Owens [mailto:jow...@magma.ca] Sent: Monday, September 14, 2009 1:12 PM To: Martha Lee Cc: Art Campbell; framers@lists.frameusers.com; Jeremy H. Griffith Subject: Re: Mif2Go graphics question I

Re: Mif2Go graphics question

2009-09-14 Thread Jim Owens
Jeremy H. Griffith wrote: Also, if you use StripGraphPath=No, and don't set a GraphPath, you are saying to preserve the original paths from the Frame files. Those are unlikely to work. If you are putting the graphics in the same dir as the HTML, you definitely want StripGraphPath=Yes.

Re: Mif2Go graphics question

2009-09-14 Thread Jeremy H. Griffith
On Mon, 14 Sep 2009 12:04:11 -0400, Martha Lee martha@coventor.com wrote: The problem seems to be that Mif2Go is quite happy putting any file it creates or any file that is already in the Output directory in the wrap directory. But it is not executing the CopyGraphicsFrom setting I have in

RE: Help: File gone berserk

2009-09-14 Thread Lea Galanter
Thanks for the suggestion, Scott. I'll do that to get the offending fonts out of my docs. Meanwhile, I discovered that my problem was with my printer, even though I was creating a PDF. I had switched to a different printer (because the good printer I normally use was out of service for the day).

Re: Cost of a basic FrameScript script

2009-09-14 Thread Philip Sharman
In case anyone is having problems finding it, the URL for the FrameScript group on Yahoo is http://tech.groups.yahoo.com/group/framescript-users/ Philip. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages

Re: Help: File gone berserk

2009-09-14 Thread Philip Sharman
Wow, this is very strange. I've been running into this same issue lately, so I did a quick test and that hidden table format is well and truly hidden, even from MIF which really surprised me. If I export the file to MIF and open it with a text editor, there is no mention of the missing font

RE: Remote Desktop and FrameMaker

2009-09-14 Thread Brabson, Michelle
All- From the information available to me, the source of our problem is our network connections and their interference with our ability to use Remote Desktop properly. Our IT department is addressing the problem. Thanks immensely for the many responses. Michelle

RE: Help: File gone berserk

2009-09-14 Thread David Spreadbury
Lea, When you are printing to a file it doesn't really matter if the physical printer is out there. You are only using the driver and creating a postscript file, even if you use the SaveAs PDF, a postscript file is created. On your Marketing graphics, they should be able to embed their unique

RE: Help: File gone berserk

2009-09-14 Thread Lea Galanter
Thanks, Richard. Sorry I didn't provide background information. I have a feeling the font causing the problem is in a graphic (which came from the Marketing department, who uses different fonts than the documentation team). In which case, how do I handle that? I'll also use your suggestion about

RE: Help: File gone berserk

2009-09-14 Thread Combs, Richard
Lea Galanter wrote: Meanwhile, I discovered that my problem was with my printer, even though I was creating a PDF. I had switched to a different printer (because the good printer I normally use was out of service for the day). Apparently, the printer didn't have the offending fonts

OT: Describing software user interfaces using DITA

2009-09-14 Thread Andersen, Verner Engell VEA
Hi I am looking at my software user interface and evaulating what should be tasks, comcepts and reference. Right now I am creating context-sensitive help and a paper manual (single-sourced). In my interface I can create hundreds of tasks, but they are very simple almost self-explanatory on

Help: File gone berserk

2009-09-14 Thread Chris Despopoulos
Concerning missing fonts messages even though you have tried all the tricks to clear that font out of your document... There's a known issue with FrameMaker -- Maker stores font information with table formats. I think this is how it goes... If you copy/paste a table into your document, and

Describing software user interfaces using DITA

2009-09-14 Thread Bernard Aschwanden (Publishing Smarter)
Are you going to be at the tekom conference in Germany this November? If so, I'd love to take some time to talk about this one. However, as general statements, consider what users want to do, not the name of a dialog. The indeas such as prinint and approving or reviewing reports are a great start.

Mif2Go graphics question

2009-09-14 Thread Martha Lee
Hi Jeremy, I renamed the output directory so that it does not have a plus sign, but the graphics are still not copied automatically to the wrap directory. What else can I try? Thanks. Martha -Original Message- From: Jeremy H. Griffith [mailto:jer...@omsys.com] Sent: Friday, September

Mif2Go graphics question

2009-09-14 Thread Art Campbell
Martha, this is a long shot, but have you checked the read/write permissions on all the directories in that tree, to make sure something isn't inadvertently set to Read Only? Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52

Mif2Go graphics question

2009-09-14 Thread Martha Lee
Hi Art, When I right click on the output directory and select Properties, Attributes is set to Read-only. Is this what you are referring to? And if I unselect Read-only, click on OK, and then reopen the Properties dialog, the Attributes is again set to Read-only. Thanks. Martha -Original

Mif2Go graphics question

2009-09-14 Thread Art Campbell
Hi Martha, Yes, that's what I'm asking about. If a directory's permissions are set to read-only, as yours seem to be, a process or user isn't supposed to be able to create files in that directory. I'd follow the directory tree upwards to find the starting point for the read-only setting, then

Mif2Go graphics question

2009-09-14 Thread Martha Lee
Art, This is the Mif2Go output directory,and the html files are being created and put in the output directory and then the wrap directory. So if the problem was the Read-only attribute, wouldn't also prevent the html files from being placed in that directory? Also, if I right click on any folder

Mif2Go graphics question

2009-09-14 Thread Art Campbell
Martha, I don't _know_ that this is the problem -- I just suggested that you check it because incorrect permissions have the potential to screw things up. I agree with your logic that it seems as if a Read Only setting should prevent creation of HTML files in those directories, but I have also

Mif2Go graphics question

2009-09-14 Thread Martha Lee
Art et al, The problem seems to be that Mif2Go is quite happy putting any file it creates or any file that is already in the Output directory in the wrap directory. But it is not executing the CopyGraphicsFrom setting I have in the mif2htm.ini file. I removed the problematic plus sign from the

Mif2Go graphics question

2009-09-14 Thread Jim Owens
I have no idea whether it will make a difference, but your GraphCopyFiles statement has a space following the equals sign. Have you tried removing it?

Mif2Go graphics question

2009-09-14 Thread Martha Lee
Thanks for the suggestion, but that wasn't the problem. Martha -Original Message- From: Jim Owens [mailto:jow...@magma.ca] Sent: Monday, September 14, 2009 1:12 PM To: Martha Lee Cc: Art Campbell; framers at lists.frameusers.com; Jeremy H. Griffith Subject: Re: Mif2Go graphics question

Mif2Go graphics question

2009-09-14 Thread Jim Owens
Jeremy H. Griffith wrote: > > Also, if you use StripGraphPath=No, and don't set a GraphPath, you > are saying to preserve the original paths from the Frame files. > Those are unlikely to work. If you are putting the graphics in > the same dir as the HTML, you definitely want StripGraphPath=Yes. >

Mif2Go graphics question

2009-09-14 Thread Jeremy H. Griffith
On Mon, 14 Sep 2009 12:04:11 -0400, "Martha Lee" wrote: >The problem seems to be that Mif2Go is quite happy putting any file it >creates or any file that is already in the Output directory in the wrap >directory. But it is not executing the CopyGraphicsFrom setting I have in >the mif2htm.ini

Help: File gone berserk

2009-09-14 Thread Philip Sharman
Wow, this is very strange. I've been running into this same issue lately, so I did a quick test and that hidden table format is well and truly hidden, even from MIF which really surprised me. If I export the file to MIF and open it with a text editor, there is no mention of the missing font

Remote Desktop and FrameMaker

2009-09-14 Thread Brabson, Michelle
All- >From the information available to me, the source of our problem is our network >connections and their interference with our ability to use Remote Desktop >properly. Our IT department is addressing the problem. Thanks immensely for >the many responses. Michelle

Help: File gone berserk

2009-09-14 Thread David Spreadbury
Lea, When you are printing to a file it doesn't really matter if the physical printer is out there. You are only using the driver and creating a postscript file, even if you use the SaveAs PDF, a postscript file is created. On your Marketing graphics, they should be able to embed their unique

Help: File gone berserk

2009-09-14 Thread Combs, Richard
Lea Galanter wrote: > Meanwhile, I discovered that my problem was with my printer, even though > I was creating a PDF. I had switched to a different printer (because the > "good" printer I normally use was out of service for the day). > Apparently, the printer didn't have the "offending" fonts