RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Jeff Coatsworth
The standalone instance of FM has been known to not be very observant of the 
existence of the full Acrobat Pro version already installed - so if you don't 
turn that part off, the installer clobbers your full version with the 
headless one.

Regarding round-tripping review PDFs - make sure that you are all patched up in 
FM - I think there were some issues with the first release of FM12.

From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 7:40 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Thanks, Jeff. Can you tell me how it can ditch the pdf plug-in from FM12?

Once that's done, if I understand correctly, I would then print to Adobe PDF 
making sure that it is a tagged pdf. Reviewers then would make their edits and 
comments in the pdf, which I then import into the FM12 document. However, when 
I just tried this, all of the edits/comments came in misplaced. What would 
cause edits and comments to be misplaced?

Tom Beiswenger

Project Manager, Manager Technical Documentation

[cid:image001.jpg@01D00311.09F23520]

Emhart Glass Inc

1140 Sullivan St * Elmira, NY 14901 * USA

Telephone +1 607 735 4279 * Mobile +1 607 769 4779

Fax +1 607 734 1245

tom.beiswen...@emhartglass.com

www.bucheremhartglass.com

www.bucherindustries.com






From:Jeff Coatsworth jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.com framers@lists.frameusers.com
Date:11/18/2014 07:22 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:framers-boun...@lists.frameusers.com




Certain versions of Windows include the ability to run separate installations 
of different operating systems - see en.wikipedia.org/wiki/Virtual_machine

The Review feature is a function of Acrobat - ditching the headless version 
that ships with standalone FM will require the full version to be installed to 
be able to use it.

From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]
Sent: November-17-14 8:00 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

OK, I'm a little confused here.

First, I'm not sure what you mean by using a virtual machine.

Second, one of the attractive features of FM12 is the save as review PDF 
feature. Is is possible to unload the PDF plug-in and still keep this feature?
Tom Beiswenger

Project Manager, Manager Technical Documentation

[cid:image001.jpg@01D00311.09F23520]

Emhart Glass Inc

1140 Sullivan St * Elmira, NY 14901 * USA

Telephone +1 607 735 4279 * Mobile +1 607 769 4779

Fax +1 607 734 1245

tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com

www.bucheremhartglass.com

www.bucherindustries.com







From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/14/2014 05:20 PM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com






For testing different Reader scenarios - yes or use Virtual Machines to test 
your work on

-Original Message-
From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Steve Rickaby
Sent: November-14-14 8:29 AM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: Re: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

At 07:03 -0600 14/11/14, Mike Wickham wrote:

 If you have Acrobat, you should not install Reader or the PDF Creation Add-on 
 that comes with FrameMaker on that same computer.

I'm sure this is true, Mike, but it's ultra-dumb: many folks *need* Acrobat Pro 
as well as Reader and FrameMaker. Are we supposed to buy an extra computer? 
(Rhetorical question).

--
Steve
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RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Jeff Coatsworth
Only if you had the full version of Acrobat Pro and then installed the headless 
version overtop of it. In that situation, you would have to uninstall Acrobat  
reinstall the full Pro version to restore your functionality. I don't know if 
this situation applies to you or not.

From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 10:00 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, sorry to be dense on this. Why would I run the installer again if I 
already have FM12 installed? Are you saying that I should uninstall the 
software, then custom re-install it?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/18/2014 09:58 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com




When running the installer, use the Custom options to control what gets loaded

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 9:45 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I understand, but how do you turn off the pdf plug-in?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/18/2014 09:29 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com





The standalone instance of FM has been known to not be very observant of the 
existence of the full Acrobat Pro version already installed - so if you don't 
turn that part off, the installer clobbers your full version with the 
headless one.

Regarding round-tripping review PDFs - make sure that you are all patched up in 
FM - I think there were some issues with the first release of FM12.

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 7:40 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Thanks, Jeff. Can you tell me how it can ditch the pdf plug-in from FM12?

Once that's done, if I understand correctly, I would then print to Adobe PDF 
making sure that it is a tagged pdf. Reviewers then would make their edits and 
comments in the pdf, which I then import into the FM12 document. However, when 
I just tried this, all of the edits/comments came in misplaced. What would 
cause edits and comments to be misplaced?
Tom Beiswenger

Project Manager, Manager Technical Documentation

[cid:image001.jpg@01D00316.A1B34A70]

Emhart Glass Inc

1140 Sullivan St * Elmira, NY 14901 * USA

Telephone +1 607 735 4279 * Mobile +1 607 769 4779

Fax +1 607 734 1245

tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com

www.bucheremhartglass.com

www.bucherindustries.com







From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/18/2014 07:22 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com







Certain versions of Windows include the ability to run separate installations 
of different operating systems - see en.wikipedia.org/wiki/Virtual_machine

The Review feature is a function of Acrobat - ditching the headless version 
that ships with standalone FM will require the full version to be installed to 
be able to use it.

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Fred Ridder
More to the point, once you have installed the headless PDF distiller that 
comes with FrameMaker, trying to uninstall it is likely to clobber any 
installation of Acrobat Standard or Acrobat Pro because the uninstall script 
would be unaware of the existence of those tools and the fact that they depend 
on some of the same components that the FrameMaker installaller put on your 
system. It may be that if you try to uninstall the headless tool, you'll wind 
up having to reinstall Acrobat. This is why it is so important to opt out of 
the part of the FM installation that installs the headless distiller. 

It might be the case that the FrameMaker installer has been made more 
intelligent in recent versions of Frame so that it actually checks for an 
existing Acrobat installation (I'm still back on FM9 for several reasons si I 
don't know about newer installations...), but I wouldn't count on it.

-Fred Ridder

From: jeff.coatswo...@jonasclub.com
To: framers@lists.frameusers.com
Subject: RE: Problem with playing video clips in FM 12 document viewed in   
Adobe Reader 11
Date: Tue, 18 Nov 2014 14:22:31 +









The standalone instance of FM has been known to not be very observant of the 
existence of the full Acrobat Pro version already installed – so if you don’t 
turn
 that part off, the installer clobbers your full version with the “headless” 
one.

 
Regarding round-tripping review PDFs – make sure that you are all patched up in 
FM – I think there were some issues with the first release of FM12.
 
From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]


Sent: November-18-14 7:40 AM

To: Jeff Coatsworth

Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11
 
Thanks, Jeff. Can you tell me how it can ditch the pdf plug-in from FM12?




Once that's done, if I understand correctly, I would then print to Adobe PDF 
making sure that it is a tagged pdf. Reviewers then would make their edits and 
comments in the pdf, which I then import
 into the FM12 document. However, when I just tried this, all of the 
edits/comments came in misplaced. What would cause edits and comments to be 
misplaced?









Tom Beiswenger





Project Manager, Manager Technical Documentation










Emhart Glass Inc





1140 Sullivan St • Elmira, NY 14901 • USA





Telephone +1 607 735 4279 • Mobile +1 607 769 4779





Fax +1 607 734 1245





tom.beiswen...@emhartglass.com





www.bucheremhartglass.com





www.bucherindustries.com














From:Jeff Coatsworth jeff.coatswo...@jonasclub.com


To:framers@lists.frameusers.com framers@lists.frameusers.com


Date:11/18/2014 07:22 AM


Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11


Sent by:framers-boun...@lists.frameusers.com










Certain versions of Windows include the ability to run separate installations 
of different operating systems – see en.wikipedia.org/wiki/Virtual_machine


 


The Review feature is a function of Acrobat – ditching the headless version 
that ships with standalone FM will require the full version to be installed to 
be able to use it.


 


From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]


Sent: November-17-14 8:00 AM

To: Jeff Coatsworth

Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11


  

OK, I'm a little confused here.




First, I'm not sure what you mean by using a virtual machine. 



Second, one of the attractive features of FM12 is the save as review PDF 
feature. Is is possible to unload the PDF plug-in and still keep this feature?





Tom Beiswenger





Project Manager, Manager Technical Documentation










Emhart Glass Inc





1140 Sullivan St • Elmira, NY 14901 • USA





Telephone +1 607 735 4279 • Mobile +1 607 769 4779





Fax +1 607 734 1245





tom.beiswen...@emhartglass.com





www.bucheremhartglass.com





www.bucherindustries.com
















From:Jeff Coatsworth jeff.coatswo...@jonasclub.com


To:framers@lists.frameusers.com
 framers@lists.frameusers.com


Date:11/14/2014 05:20 PM


Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11


Sent by:framers-boun...@lists.frameusers.com













For testing different Reader scenarios - yes or use Virtual Machines to test 
your work on



-Original Message-

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com]
 On Behalf Of Steve Rickaby

Sent: November-14-14 8:29 AM

To: framers@lists.frameusers.com

Subject: Re: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11



At 07:03 -0600 14/11/14, Mike Wickham wrote:



 If you have Acrobat, you should not install Reader or the PDF Creation Add-on 
 that comes with FrameMaker on that same computer.



I'm sure this is true, Mike, but it's 

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread tom . beiswenger
Thanks, Fred.

We are going to test this on another computer. Load Acrobat Pro Extended 
(we're at ver. 9), then custom load FM12, making sure that the distiller 
is not loaded. We'll see if that solves the problem.




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:   Fred Ridder docu...@hotmail.com
To: Jeff Coatsworth jeff.coatswo...@jonasclub.com, 
framers@lists.frameusers.com framers@lists.frameusers.com
Date:   11/18/2014 10:13 AM
Subject:RE: Problem with playing video clips in FM 12 document 
viewed in   Adobe Reader 11
Sent by:framers-boun...@lists.frameusers.com



More to the point, once you have installed the headless PDF distiller that 
comes with FrameMaker, trying to uninstall it is likely to clobber any 
installation of Acrobat Standard or Acrobat Pro because the uninstall 
script would be unaware of the existence of those tools and the fact that 
they depend on some of the same components that the FrameMaker 
installaller put on your system. It may be that if you try to uninstall 
the headless tool, you'll wind up having to reinstall Acrobat. This is why 
it is so important to opt out of the part of the FM installation that 
installs the headless distiller. 

It might be the case that the FrameMaker installer has been made more 
intelligent in recent versions of Frame so that it actually checks for an 
existing Acrobat installation (I'm still back on FM9 for several reasons 
si I don't know about newer installations...), but I wouldn't count on it.

-Fred Ridder

From: jeff.coatswo...@jonasclub.com
To: framers@lists.frameusers.com
Subject: RE: Problem with playing video clips in FM 12 document viewed in 
Adobe Reader 11
Date: Tue, 18 Nov 2014 14:22:31 +

The standalone instance of FM has been known to not be very observant of 
the existence of the full Acrobat Pro version already installed ? so if 
you don?t turn that part off, the installer clobbers your full version 
with the ?headless? one. 
 
Regarding round-tripping review PDFs ? make sure that you are all patched 
up in FM ? I think there were some issues with the first release of FM12.
 
From: tom.beiswen...@emhartglass.com [
mailto:tom.beiswen...@emhartglass.com] 
Sent: November-18-14 7:40 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in 
Adobe Reader 11
 
Thanks, Jeff. Can you tell me how it can ditch the pdf plug-in from FM12? 

Once that's done, if I understand correctly, I would then print to Adobe 
PDF making sure that it is a tagged pdf. Reviewers then would make their 
edits and comments in the pdf, which I then import into the FM12 document. 
However, when I just tried this, all of the edits/comments came in 
misplaced. What would cause edits and comments to be misplaced? 


Tom Beiswenger 
Project Manager, Manager Technical Documentation 

Emhart Glass Inc 
1140 Sullivan St ? Elmira, NY 14901 ? USA 
Telephone +1 607 735 4279 ? Mobile +1 607 769 4779 
Fax +1 607 734 1245 
tom.beiswen...@emhartglass.com 
www.bucheremhartglass.com 
www.bucherindustries.com





From:Jeff Coatsworth jeff.coatswo...@jonasclub.com 
To:framers@lists.frameusers.com framers@lists.frameusers.com 
Date:11/18/2014 07:22 AM 
Subject:RE: Problem with playing video clips in FM 12 document 
viewed inAdobe Reader 11 
Sent by:framers-boun...@lists.frameusers.com 




Certain versions of Windows include the ability to run separate 
installations of different operating systems ? see 
en.wikipedia.org/wiki/Virtual_machine 
  
The Review feature is a function of Acrobat ? ditching the headless 
version that ships with standalone FM will require the full version to be 
installed to be able to use it. 
  
From: tom.beiswen...@emhartglass.com [
mailto:tom.beiswen...@emhartglass.com] 
Sent: November-17-14 8:00 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in 
Adobe Reader 11 
  
OK, I'm a little confused here. 

First, I'm not sure what you mean by using a virtual machine. 

Second, one of the attractive features of FM12 is the save as review PDF 
feature. Is is possible to unload the PDF plug-in and still keep this 
feature? 

Tom Beiswenger 
Project Manager, Manager Technical Documentation 

Emhart Glass Inc 
1140 Sullivan St ? Elmira, NY 14901 ? USA 
Telephone +1 607 735 4279 ? Mobile +1 607 769 4779 
Fax +1 607 734 1245 
tom.beiswen...@emhartglass.com 
www.bucheremhartglass.com 
www.bucherindustries.com






From:Jeff Coatsworth jeff.coatswo...@jonasclub.com 
To:framers@lists.frameusers.com framers@lists.frameusers.com 
Date:11/14/2014 05:20 PM 
Subject:RE: Problem with playing video clips in FM 12 document 
viewed inAdobe Reader 11 
Sent by:framers-boun...@lists.frameusers.com 

Re: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Mike Wickham
The installations screens do not make it obvious and many overlook the 
option. A while back, Arnis Gubins posted screenshots on where to look:

https://forums.adobe.com/message/5927477#5927477

 IT told me that there was no option to not install Distiller. The 
only options they saw were FM12 and ExtendScript ToolKit CC. Any ideas?


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Re: Break link in graphics imported by reference in FM 12?

2014-11-18 Thread Lin Sims
Finalizer, from SQUIDDS, has a module that does this called Imported
Graphics
http://www.finalyser.com/help/#page/Imported%2520graphic/imported_graphic.xml.1.1.html.
Not sure how much it costs, though. I haven't used FM12 yet, but there
might be ExtendScripts that will do what you want.

Prior discussion on this list has suggested that Frame has issues with
graphics that are located far away from it. It times out while trying to
fetch the graphics. There may be a good solution to it, but after a rough
couple of days, I don't remember what it might be. :(

On Tue, Nov 18, 2014 at 2:08 PM, Studio Smalbro stu...@smalbro.dk wrote:

 I am running FrameMaker 12 and I have a lot of trouble with generating pdf
 files. I believe the problem arises from having pages with graphics
 imported by reference - but graphics which are stored on different servers.
 It seems that FrameMaker has trouble with handling the links to the servers
 in the printing process.

 I would like to break the links and have the graphics embedded - but is
 there a way to change from referenced to embedded without having to
 re-import the graphics?

 Regards
 Bjørn
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 Send list messages to framers@lists.frameusers.com.

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 http://www.frameusers.com/ for more resources and info.




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Frame TOC Template

2014-11-18 Thread Pam Harper
Where does Frame get its template for a TOC when it's generated?  It's always 
importing old multiple reference pages that have been long deleted from other 
chapters. The chapters always generate fine, and I constantly see this with the 
TOC. I use Frame 12, but have seen this problem in many versions.

Pam Harper



















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