date:20170428

I have called support and I am awaiting a call back. We shall see. I have not 
taken any Windows updates, etc. All was humming and then bang, but then the 
problem even exists w/ a brand new install of FM 12 on the same system, so the 
culprit is???

Thanks,

TVB

Tammy Van Boening
Owner/Principal
Spectrum Writing, LLC
www.spectrumwritingllc.com
303-840-1744 (Mountain Time)

-Original Message-
From: Framers 
[mailto:framers-bounces+tammyvb=spectrumwritingllc@lists.frameusers.com] On 
Behalf Of Robert Lauriston
Sent: Friday, April 28, 2017 4:58 PM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] Suddenly not working FM functionality?

I'd call Adobe support. Or maybe just try resetting FrameMaker to its defaults 
by closing the app, deleting maker.ini, and restarting.

On Fri, Apr 28, 2017 at 3:51 PM, Tammy Van Boening 
 wrote:
> Yes, I did that. That is why when I double-click on a file outside of frame, 
> for example, a .png, it opens in snagit editor. It is just in this 
> installation of fm that I am having the issue.
>
> -Original Message-
> From: Framers 
> [mailto:framers-bounces+tammyvb=spectrumwritingllc.com@lists.frameuser
> s.com] On Behalf Of Robert Lauriston
> Sent: Friday, April 28, 2017 4:48 PM
> To: An email list for people using Adobe FrameMaker software.
> Subject: Re: [Framers] Suddenly not working FM functionality?
>
> Have you used the Default Programs utility? On my Windows 7 system 
> it's on the Start menu after Devices and Printers.
>
> On Fri, Apr 28, 2017 at 3:38 PM, Tammy Van Boening 
>  wrote:
>> Windows 7 Ultimate on the new system and Windows 7 Professional on the old 
>> system.
>>
>> Geez, would that really make a difference? They are both Win 7, 64-bit, and 
>> all other programs between the two work identically.
>>
>> Tammy Van Boening
>> Owner/Principal
>> Spectrum Writing, LLC
>> www.spectrumwritingllc.com
>> 303-840-1744 (Mountain Time)
>>
>> -Original Message-
>> From: Framers 
>> [mailto:framers-bounces+tammyvb=spectrumwritingllc.com@lists.frameuse
>> rs.com] On Behalf Of Robert Lauriston
>> Sent: Friday, April 28, 2017 4:33 PM
>> To: An email list for people using Adobe FrameMaker software. 
>> 
>> Subject: Re: [Framers] Suddenly not working FM functionality?
>>
>> Same version of Windows on both machines?
>>
>> On Fri, Apr 28, 2017 at 3:16 PM, tammyvb  
>> wrote:
>>>
>>>
>>> I ran crap cleaner in rebooted no luck still in fm10 I also installed FM 12 
>>> just to see if there would be an issue with it and the same thing as FM12. 
>>> An image will not open when I double--click it. I can't imagine what's 
>>> going on in this new system to start causing these problems all of a sudden 
>>> but I'm at my wit's end.
>>>
>>>
>>> Sent from my Verizon 4G LTE smartphonePardon the typos!
>>>
>>>  Original message 
>>> From: tammyvb 
>>> Date: 4/28/17  4:02 PM  (GMT-07:00)
>>> To: "An email list for people using Adobe FrameMaker software."
>>> 
>>> Subject: Re: [Framers] Suddenly not working FM functionality?
>>>
>>>
>>>
>>> I know crap cleaner I trust that tool thanks Matt I'll give it a 
>>> shot
>>>
>>>
>>> Sent from my Verizon 4G LTE smartphonePardon the typos!
>>>
>>>  Original message 
>>> From: "techcommtools.com" 
>>> Date: 4/28/17  3:55 PM  (GMT-07:00)
>>> To: "An email list for people using Adobe FrameMaker software."
>>> 
>>> Subject: Re: [Framers] Suddenly not working FM functionality?
>>>
>>> I don’t recall if Fm10 had the Edit with… option, so that might not even be 
>>> an option, but if you’re comfortable with using a registry cleaner, it will 
>>> likely clean up the issue. I wouldn’t expect the uninstall/reinstall would 
>>> be necessary.
>>>
>>> Since I have both Photoshop and RoboScreenCapture on my machine, I don’t 
>>> use SnagIt, so I can’t offer much help there.
>>>
>>> I use http://www.piriform.com/ccleaner occasionally when I have reg or temp 
>>> file issues.
>>>
>>> -Matt
>>>
>>> Matt R. Sullivan
>>> Tech Comm Tools
>>>
>>> online courses   | 
>>> you can book me 
>>>
 On Apr 28, 2017, at 2:39 PM, Tammy Van Boening 
  wrote:

 Hi Matt,

 When I right-click to use the Edit option, no, I do not have the option to 
 Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and 
 try again? Or what program would you suggest?

 Thank you!
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com Visit the list's 
> homepage at  http://www.frameusers.com Archives located at 
> http://www.mail-archive.com/framers%40lists.frameusers.com/
> Subscribe and unsubscribe at 
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com
> Send administrative questions to listad...@frameusers.com
>
> __

Re: [Framers] Suddenly not working FM functionality?

I'd call Adobe support. Or maybe just try resetting FrameMaker to its
defaults by closing the app, deleting maker.ini, and restarting.

On Fri, Apr 28, 2017 at 3:51 PM, Tammy Van Boening
 wrote:
> Yes, I did that. That is why when I double-click on a file outside of frame, 
> for example, a .png, it opens in snagit editor. It is just in this 
> installation of fm that I am having the issue.
>
> -Original Message-
> From: Framers 
> [mailto:framers-bounces+tammyvb=spectrumwritingllc@lists.frameusers.com] 
> On Behalf Of Robert Lauriston
> Sent: Friday, April 28, 2017 4:48 PM
> To: An email list for people using Adobe FrameMaker software.
> Subject: Re: [Framers] Suddenly not working FM functionality?
>
> Have you used the Default Programs utility? On my Windows 7 system
> it's on the Start menu after Devices and Printers.
>
> On Fri, Apr 28, 2017 at 3:38 PM, Tammy Van Boening
>  wrote:
>> Windows 7 Ultimate on the new system and Windows 7 Professional on the old 
>> system.
>>
>> Geez, would that really make a difference? They are both Win 7, 64-bit, and 
>> all other programs between the two work identically.
>>
>> Tammy Van Boening
>> Owner/Principal
>> Spectrum Writing, LLC
>> www.spectrumwritingllc.com
>> 303-840-1744 (Mountain Time)
>>
>> -Original Message-
>> From: Framers 
>> [mailto:framers-bounces+tammyvb=spectrumwritingllc@lists.frameusers.com] 
>> On Behalf Of Robert Lauriston
>> Sent: Friday, April 28, 2017 4:33 PM
>> To: An email list for people using Adobe FrameMaker software. 
>> 
>> Subject: Re: [Framers] Suddenly not working FM functionality?
>>
>> Same version of Windows on both machines?
>>
>> On Fri, Apr 28, 2017 at 3:16 PM, tammyvb  
>> wrote:
>>>
>>>
>>> I ran crap cleaner in rebooted no luck still in fm10 I also installed FM 12 
>>> just to see if there would be an issue with it and the same thing as FM12. 
>>> An image will not open when I double--click it. I can't imagine what's 
>>> going on in this new system to start causing these problems all of a sudden 
>>> but I'm at my wit's end.
>>>
>>>
>>> Sent from my Verizon 4G LTE smartphonePardon the typos!
>>>
>>>  Original message 
>>> From: tammyvb 
>>> Date: 4/28/17  4:02 PM  (GMT-07:00)
>>> To: "An email list for people using Adobe FrameMaker software."
>>> 
>>> Subject: Re: [Framers] Suddenly not working FM functionality?
>>>
>>>
>>>
>>> I know crap cleaner I trust that tool thanks Matt I'll give it a shot
>>>
>>>
>>> Sent from my Verizon 4G LTE smartphonePardon the typos!
>>>
>>>  Original message 
>>> From: "techcommtools.com" 
>>> Date: 4/28/17  3:55 PM  (GMT-07:00)
>>> To: "An email list for people using Adobe FrameMaker software."
>>> 
>>> Subject: Re: [Framers] Suddenly not working FM functionality?
>>>
>>> I don’t recall if Fm10 had the Edit with… option, so that might not even be 
>>> an option, but if you’re comfortable with using a registry cleaner, it will 
>>> likely clean up the issue. I wouldn’t expect the uninstall/reinstall would 
>>> be necessary.
>>>
>>> Since I have both Photoshop and RoboScreenCapture on my machine, I don’t 
>>> use SnagIt, so I can’t offer much help there.
>>>
>>> I use http://www.piriform.com/ccleaner occasionally when I have reg or temp 
>>> file issues.
>>>
>>> -Matt
>>>
>>> Matt R. Sullivan
>>> Tech Comm Tools
>>>
>>> online courses   |
>>> you can book me 
>>>
 On Apr 28, 2017, at 2:39 PM, Tammy Van Boening 
  wrote:

 Hi Matt,

 When I right-click to use the Edit option, no, I do not have the option to 
 Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and 
 try again? Or what program would you suggest?

 Thank you!
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  http://www.frameusers.com
> Archives located at 
> http://www.mail-archive.com/framers%40lists.frameusers.com/
> Subscribe and unsubscribe at 
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com
> Send administrative questions to listad...@frameusers.com
>
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  http://www.frameusers.com
> Archives located at 
> http://www.mail-archive.com/framers%40lists.frameusers.com/
> Subscribe and unsubscribe at 
> http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com
> Send administrative questions to listad...@frameusers.com
___

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Subscribe an

Re: [Framers] Suddenly not working FM functionality?

Yes, I did that. That is why when I double-click on a file outside of frame, 
for example, a .png, it opens in snagit editor. It is just in this installation 
of fm that I am having the issue. 

-Original Message-
From: Framers 
[mailto:framers-bounces+tammyvb=spectrumwritingllc@lists.frameusers.com] On 
Behalf Of Robert Lauriston
Sent: Friday, April 28, 2017 4:48 PM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] Suddenly not working FM functionality?

Have you used the Default Programs utility? On my Windows 7 system
it's on the Start menu after Devices and Printers.

On Fri, Apr 28, 2017 at 3:38 PM, Tammy Van Boening
 wrote:
> Windows 7 Ultimate on the new system and Windows 7 Professional on the old 
> system.
>
> Geez, would that really make a difference? They are both Win 7, 64-bit, and 
> all other programs between the two work identically.
>
> Tammy Van Boening
> Owner/Principal
> Spectrum Writing, LLC
> www.spectrumwritingllc.com
> 303-840-1744 (Mountain Time)
>
> -Original Message-
> From: Framers 
> [mailto:framers-bounces+tammyvb=spectrumwritingllc@lists.frameusers.com] 
> On Behalf Of Robert Lauriston
> Sent: Friday, April 28, 2017 4:33 PM
> To: An email list for people using Adobe FrameMaker software. 
> 
> Subject: Re: [Framers] Suddenly not working FM functionality?
>
> Same version of Windows on both machines?
>
> On Fri, Apr 28, 2017 at 3:16 PM, tammyvb  
> wrote:
>>
>>
>> I ran crap cleaner in rebooted no luck still in fm10 I also installed FM 12 
>> just to see if there would be an issue with it and the same thing as FM12. 
>> An image will not open when I double--click it. I can't imagine what's going 
>> on in this new system to start causing these problems all of a sudden but 
>> I'm at my wit's end.
>>
>>
>> Sent from my Verizon 4G LTE smartphonePardon the typos!
>>
>>  Original message 
>> From: tammyvb 
>> Date: 4/28/17  4:02 PM  (GMT-07:00)
>> To: "An email list for people using Adobe FrameMaker software."
>> 
>> Subject: Re: [Framers] Suddenly not working FM functionality?
>>
>>
>>
>> I know crap cleaner I trust that tool thanks Matt I'll give it a shot
>>
>>
>> Sent from my Verizon 4G LTE smartphonePardon the typos!
>>
>>  Original message 
>> From: "techcommtools.com" 
>> Date: 4/28/17  3:55 PM  (GMT-07:00)
>> To: "An email list for people using Adobe FrameMaker software."
>> 
>> Subject: Re: [Framers] Suddenly not working FM functionality?
>>
>> I don’t recall if Fm10 had the Edit with… option, so that might not even be 
>> an option, but if you’re comfortable with using a registry cleaner, it will 
>> likely clean up the issue. I wouldn’t expect the uninstall/reinstall would 
>> be necessary.
>>
>> Since I have both Photoshop and RoboScreenCapture on my machine, I don’t use 
>> SnagIt, so I can’t offer much help there.
>>
>> I use http://www.piriform.com/ccleaner occasionally when I have reg or temp 
>> file issues.
>>
>> -Matt
>>
>> Matt R. Sullivan
>> Tech Comm Tools
>>
>> online courses   |
>> you can book me 
>>
>>> On Apr 28, 2017, at 2:39 PM, Tammy Van Boening 
>>>  wrote:
>>>
>>> Hi Matt,
>>>
>>> When I right-click to use the Edit option, no, I do not have the option to 
>>> Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and 
>>> try again? Or what program would you suggest?
>>>
>>> Thank you!
___

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Re: [Framers] Suddenly not working FM functionality?

Have you used the Default Programs utility? On my Windows 7 system
it's on the Start menu after Devices and Printers.

On Fri, Apr 28, 2017 at 3:38 PM, Tammy Van Boening
 wrote:
> Windows 7 Ultimate on the new system and Windows 7 Professional on the old 
> system.
>
> Geez, would that really make a difference? They are both Win 7, 64-bit, and 
> all other programs between the two work identically.
>
> Tammy Van Boening
> Owner/Principal
> Spectrum Writing, LLC
> www.spectrumwritingllc.com
> 303-840-1744 (Mountain Time)
>
> -Original Message-
> From: Framers 
> [mailto:framers-bounces+tammyvb=spectrumwritingllc@lists.frameusers.com] 
> On Behalf Of Robert Lauriston
> Sent: Friday, April 28, 2017 4:33 PM
> To: An email list for people using Adobe FrameMaker software. 
> 
> Subject: Re: [Framers] Suddenly not working FM functionality?
>
> Same version of Windows on both machines?
>
> On Fri, Apr 28, 2017 at 3:16 PM, tammyvb  
> wrote:
>>
>>
>> I ran crap cleaner in rebooted no luck still in fm10 I also installed FM 12 
>> just to see if there would be an issue with it and the same thing as FM12. 
>> An image will not open when I double--click it. I can't imagine what's going 
>> on in this new system to start causing these problems all of a sudden but 
>> I'm at my wit's end.
>>
>>
>> Sent from my Verizon 4G LTE smartphonePardon the typos!
>>
>>  Original message 
>> From: tammyvb 
>> Date: 4/28/17  4:02 PM  (GMT-07:00)
>> To: "An email list for people using Adobe FrameMaker software."
>> 
>> Subject: Re: [Framers] Suddenly not working FM functionality?
>>
>>
>>
>> I know crap cleaner I trust that tool thanks Matt I'll give it a shot
>>
>>
>> Sent from my Verizon 4G LTE smartphonePardon the typos!
>>
>>  Original message 
>> From: "techcommtools.com" 
>> Date: 4/28/17  3:55 PM  (GMT-07:00)
>> To: "An email list for people using Adobe FrameMaker software."
>> 
>> Subject: Re: [Framers] Suddenly not working FM functionality?
>>
>> I don’t recall if Fm10 had the Edit with… option, so that might not even be 
>> an option, but if you’re comfortable with using a registry cleaner, it will 
>> likely clean up the issue. I wouldn’t expect the uninstall/reinstall would 
>> be necessary.
>>
>> Since I have both Photoshop and RoboScreenCapture on my machine, I don’t use 
>> SnagIt, so I can’t offer much help there.
>>
>> I use http://www.piriform.com/ccleaner occasionally when I have reg or temp 
>> file issues.
>>
>> -Matt
>>
>> Matt R. Sullivan
>> Tech Comm Tools
>>
>> online courses   |
>> you can book me 
>>
>>> On Apr 28, 2017, at 2:39 PM, Tammy Van Boening 
>>>  wrote:
>>>
>>> Hi Matt,
>>>
>>> When I right-click to use the Edit option, no, I do not have the option to 
>>> Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and 
>>> try again? Or what program would you suggest?
>>>
>>> Thank you!
___

This message is from the Framers mailing list

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Visit the list's homepage at  http://www.frameusers.com
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Re: [Framers] Suddenly not working FM functionality?

Windows 7 Ultimate on the new system and Windows 7 Professional on the old 
system.

Geez, would that really make a difference? They are both Win 7, 64-bit, and all 
other programs between the two work identically.

Tammy Van Boening
Owner/Principal
Spectrum Writing, LLC
www.spectrumwritingllc.com
303-840-1744 (Mountain Time)

-Original Message-
From: Framers 
[mailto:framers-bounces+tammyvb=spectrumwritingllc@lists.frameusers.com] On 
Behalf Of Robert Lauriston
Sent: Friday, April 28, 2017 4:33 PM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] Suddenly not working FM functionality?

Same version of Windows on both machines?

On Fri, Apr 28, 2017 at 3:16 PM, tammyvb  wrote:
>
>
> I ran crap cleaner in rebooted no luck still in fm10 I also installed FM 12 
> just to see if there would be an issue with it and the same thing as FM12. An 
> image will not open when I double--click it. I can't imagine what's going on 
> in this new system to start causing these problems all of a sudden but I'm at 
> my wit's end.
>
>
> Sent from my Verizon 4G LTE smartphonePardon the typos!
>
>  Original message 
> From: tammyvb 
> Date: 4/28/17  4:02 PM  (GMT-07:00)
> To: "An email list for people using Adobe FrameMaker software." 
> 
> Subject: Re: [Framers] Suddenly not working FM functionality?
>
>
>
> I know crap cleaner I trust that tool thanks Matt I'll give it a shot
>
>
> Sent from my Verizon 4G LTE smartphonePardon the typos!
>
>  Original message 
> From: "techcommtools.com" 
> Date: 4/28/17  3:55 PM  (GMT-07:00)
> To: "An email list for people using Adobe FrameMaker software." 
> 
> Subject: Re: [Framers] Suddenly not working FM functionality?
>
> I don’t recall if Fm10 had the Edit with… option, so that might not even be 
> an option, but if you’re comfortable with using a registry cleaner, it will 
> likely clean up the issue. I wouldn’t expect the uninstall/reinstall would be 
> necessary.
>
> Since I have both Photoshop and RoboScreenCapture on my machine, I don’t use 
> SnagIt, so I can’t offer much help there.
>
> I use http://www.piriform.com/ccleaner occasionally when I have reg or temp 
> file issues.
>
> -Matt
>
> Matt R. Sullivan
> Tech Comm Tools
>
> online courses   |  
> you can book me 
>
>> On Apr 28, 2017, at 2:39 PM, Tammy Van Boening 
>>  wrote:
>>
>> Hi Matt,
>>
>> When I right-click to use the Edit option, no, I do not have the option to 
>> Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and 
>> try again? Or what program would you suggest?
>>
>> Thank you!
___

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http://www.frameusers.com Archives located at 
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Re: [Framers] Suddenly not working FM functionality?

Same version of Windows on both machines?

On Fri, Apr 28, 2017 at 3:16 PM, tammyvb  wrote:
>
>
> I ran crap cleaner in rebooted no luck still in fm10 I also installed FM 12 
> just to see if there would be an issue with it and the same thing as FM12. An 
> image will not open when I double--click it. I can't imagine what's going on 
> in this new system to start causing these problems all of a sudden but I'm at 
> my wit's end.
>
>
> Sent from my Verizon 4G LTE smartphonePardon the typos!
>
>  Original message 
> From: tammyvb 
> Date: 4/28/17  4:02 PM  (GMT-07:00)
> To: "An email list for people using Adobe FrameMaker software." 
> 
> Subject: Re: [Framers] Suddenly not working FM functionality?
>
>
>
> I know crap cleaner I trust that tool thanks Matt I'll give it a shot
>
>
> Sent from my Verizon 4G LTE smartphonePardon the typos!
>
>  Original message 
> From: "techcommtools.com" 
> Date: 4/28/17  3:55 PM  (GMT-07:00)
> To: "An email list for people using Adobe FrameMaker software." 
> 
> Subject: Re: [Framers] Suddenly not working FM functionality?
>
> I don’t recall if Fm10 had the Edit with… option, so that might not even be 
> an option, but if you’re comfortable with using a registry cleaner, it will 
> likely clean up the issue. I wouldn’t expect the uninstall/reinstall would be 
> necessary.
>
> Since I have both Photoshop and RoboScreenCapture on my machine, I don’t use 
> SnagIt, so I can’t offer much help there.
>
> I use http://www.piriform.com/ccleaner occasionally when I have reg or temp 
> file issues.
>
> -Matt
>
> Matt R. Sullivan
> Tech Comm Tools
>
> online courses   |  you can 
> book me 
>
>> On Apr 28, 2017, at 2:39 PM, Tammy Van Boening 
>>  wrote:
>>
>> Hi Matt,
>>
>> When I right-click to use the Edit option, no, I do not have the option to 
>> Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and 
>> try again? Or what program would you suggest?
>>
>> Thank you!
___

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Re: [Framers] Suddenly not working FM functionality?

2017-04-28 Thread tammyvb

I ran crap cleaner in rebooted no luck still in fm10 I also installed FM 12 
just to see if there would be an issue with it and the same thing as FM12. An 
image will not open when I double--click it. I can't imagine what's going on in 
this new system to start causing these problems all of a sudden but I'm at my 
wit's end.

Sent from my Verizon 4G LTE smartphonePardon the typos!

 Original message 
From: tammyvb  
Date: 4/28/17  4:02 PM  (GMT-07:00) 
To: "An email list for people using Adobe FrameMaker software." 

Subject: Re: [Framers] Suddenly not working FM functionality? 

I know crap cleaner I trust that tool thanks Matt I'll give it a shot

Sent from my Verizon 4G LTE smartphonePardon the typos!

 Original message 
From: "techcommtools.com"  
Date: 4/28/17  3:55 PM  (GMT-07:00) 
To: "An email list for people using Adobe FrameMaker software." 

Subject: Re: [Framers] Suddenly not working FM functionality? 

I don’t recall if Fm10 had the Edit with… option, so that might not even be an 
option, but if you’re comfortable with using a registry cleaner, it will likely 
clean up the issue. I wouldn’t expect the uninstall/reinstall would be 
necessary.

Since I have both Photoshop and RoboScreenCapture on my machine, I don’t use 
SnagIt, so I can’t offer much help there.

I use http://www.piriform.com/ccleaner occasionally when I have reg or temp 
file issues.

-Matt

Matt R. Sullivan 
Tech Comm Tools

online courses   |  you can 
book me 

> On Apr 28, 2017, at 2:39 PM, Tammy Van Boening 
>  wrote:
> 
> Hi Matt,
> 
> When I right-click to use the Edit option, no, I do not have the option to 
> Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and try 
> again? Or what program would you suggest?
> 
> Thank you!
> 
> Tammy Van Boening
> Owner/Principal
> Spectrum Writing, LLC
> www.spectrumwritingllc.com
> 303-840-1744 (Mountain Time)

___

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Re: [Framers] Suddenly not working FM functionality?

2017-04-28 Thread tammyvb



I know crap cleaner I trust that tool thanks Matt I'll give it a shot


Sent from my Verizon 4G LTE smartphonePardon the typos!

 Original message 
From: "techcommtools.com"  
Date: 4/28/17  3:55 PM  (GMT-07:00) 
To: "An email list for people using Adobe FrameMaker software." 
 
Subject: Re: [Framers] Suddenly not working FM functionality? 

I don’t recall if Fm10 had the Edit with… option, so that might not even be an 
option, but if you’re comfortable with using a registry cleaner, it will likely 
clean up the issue. I wouldn’t expect the uninstall/reinstall would be 
necessary.

Since I have both Photoshop and RoboScreenCapture on my machine, I don’t use 
SnagIt, so I can’t offer much help there.

I use http://www.piriform.com/ccleaner occasionally when I have reg or temp 
file issues.

-Matt

Matt R. Sullivan 
Tech Comm Tools

online courses   |  you can 
book me 

> On Apr 28, 2017, at 2:39 PM, Tammy Van Boening 
>  wrote:
> 
> Hi Matt,
> 
> When I right-click to use the Edit option, no, I do not have the option to 
> Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and try 
> again? Or what program would you suggest?
> 
> Thank you!
> 
> Tammy Van Boening
> Owner/Principal
> Spectrum Writing, LLC
> www.spectrumwritingllc.com
> 303-840-1744 (Mountain Time)

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Re: [Framers] Suddenly not working FM functionality?

2017-04-28 Thread techcommtools.com

I don’t recall if Fm10 had the Edit with… option, so that might not even be an 
option, but if you’re comfortable with using a registry cleaner, it will likely 
clean up the issue. I wouldn’t expect the uninstall/reinstall would be 
necessary.

Since I have both Photoshop and RoboScreenCapture on my machine, I don’t use 
SnagIt, so I can’t offer much help there.

I use http://www.piriform.com/ccleaner occasionally when I have reg or temp 
file issues.

-Matt

Matt R. Sullivan 
Tech Comm Tools

online courses   |  you can 
book me 

> On Apr 28, 2017, at 2:39 PM, Tammy Van Boening 
>  wrote:
> 
> Hi Matt,
> 
> When I right-click to use the Edit option, no, I do not have the option to 
> Edit w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and try 
> again? Or what program would you suggest?
> 
> Thank you!
> 
> Tammy Van Boening
> Owner/Principal
> Spectrum Writing, LLC
> www.spectrumwritingllc.com
> 303-840-1744 (Mountain Time)

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Re: [Framers] Suddenly not working FM functionality?

Hi Matt,

When I right-click to use the Edit option, no, I do not have the option to Edit 
w/ SnagIt. Should I uninstall SnagIt, clean the registry w/ Revo and try again? 
Or what program would you suggest?

Thank you!

Tammy Van Boening
Owner/Principal
Spectrum Writing, LLC
www.spectrumwritingllc.com
303-840-1744 (Mountain Time)

-Original Message-
From: Framers 
[mailto:framers-bounces+tammyvb=spectrumwritingllc@lists.frameusers.com] On 
Behalf Of techcommtools.com
Sent: Friday, April 28, 2017 3:32 PM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] Suddenly not working FM functionality?

My money’s on a registry issue in Windows. Do you have a registry cleaner app?

Tammy, are you able to right-click to use the Edit with… option


-Matt

Matt R. Sullivan
Tech Comm Tools

online courses   |  you can 
book me 


> On Apr 28, 2017, at 2:19 PM, Tammy Van Boening 
>  wrote:
> 
> I use SnagIt and SnagIT Editor for my images in Framemaker files. I 
> have set all the extensions needed (.png, etc.) to open by default in SnagIt 
> Editor.
> And I have the preferences for my two installations of SnagIT set 
> identically. In one out of two FM 10 installations, when I 
> double-click on an image in FM (such as a .png), voila - it opens in 
> SnagIT Editor as it always has. On my new system, however, I can 
> double-click until the cows come home and no .png, no .gif - nada, 
> zip, zilch - will open in SnagIT Editor.  I have compared every 
> setting between SnagIT on the two systems and FM and I cannot find a single 
> difference.
> 

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Re: [Framers] Suddenly not working FM functionality?

2017-04-28 Thread techcommtools.com

My money’s on a registry issue in Windows. Do you have a registry cleaner app?

Tammy, are you able to right-click to use the Edit with… option


-Matt

Matt R. Sullivan 
Tech Comm Tools

online courses   |  you can 
book me 


> On Apr 28, 2017, at 2:19 PM, Tammy Van Boening 
>  wrote:
> 
> I use SnagIt and SnagIT Editor for my images in Framemaker files. I have set
> all the extensions needed (.png, etc.) to open by default in SnagIt Editor.
> And I have the preferences for my two installations of SnagIT set
> identically. In one out of two FM 10 installations, when I double-click on
> an image in FM (such as a .png), voila - it opens in SnagIT Editor as it
> always has. On my new system, however, I can double-click until the cows
> come home and no .png, no .gif - nada, zip, zilch - will open in SnagIT
> Editor.  I have compared every setting between SnagIT on the two systems and
> FM and I cannot find a single difference. 
> 

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Re: [Framers] Suddenly not working FM functionality?

And yes, when I click on the same image type outside of FM, the image opens
as expected in SnagIt Editor. I have also rebooted my machine after setting
the associations and still no joy.

TVB

Tammy Van Boening
Owner/Principal
Spectrum Writing, LLC
www.spectrumwritingllc.com
303-840-1744 (Mountain Time)

-Original Message-
From: Framers
[mailto:framers-bounces+tammyvb=spectrumwritingllc@lists.frameusers.com]
On Behalf Of Tammy Van Boening
Sent: Friday, April 28, 2017 3:23 PM
To: framers@lists.frameusers.com
Subject: Re: [Framers] Suddenly not working FM functionality?

And yes, all my images are imported by reference. Nothing is copied and
pasted.

 

Tammy Van Boening

Owner/Principal

Spectrum Writing, LLC

  www.spectrumwritingllc.com

303-840-1744 (Mountain Time)

 

From: Tammy Van Boening [mailto:tamm...@spectrumwritingllc.com]
Sent: Friday, April 28, 2017 3:20 PM
To: framers@lists.frameusers.com
Subject: Suddenly not working FM functionality?

 

I use SnagIt and SnagIT Editor for my images in Framemaker files. I have set
all the extensions needed (.png, etc.) to open by default in SnagIt Editor.
And I have the preferences for my two installations of SnagIT set
identically. In one out of two FM 10 installations, when I double-click on
an image in FM (such as a .png), voila - it opens in SnagIT Editor as it
always has. On my new system, however, I can double-click until the cows
come home and no .png, no .gif - nada, zip, zilch - will open in SnagIT
Editor.  I have compared every setting between SnagIT on the two systems and
FM and I cannot find a single difference. 

 

I am at a loss - I have to be able to double-click an image in FM to open it
in my default graphics program as I have done for the past gazillion years.
Where should I look/what should do (besides scream, run, and go drink
heavily on this Friday afternoon?)

 

Thanks!

 

TVB

 

Tammy Van Boening

Owner/Principal

Spectrum Writing, LLC

www.spectrumwritingllc.com  

303-840-1744 (Mountain Time)

 

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Re: [Framers] Suddenly not working FM functionality?

And yes, all my images are imported by reference. Nothing is copied and
pasted.

 

Tammy Van Boening

Owner/Principal

Spectrum Writing, LLC

  www.spectrumwritingllc.com

303-840-1744 (Mountain Time)

 

From: Tammy Van Boening [mailto:tamm...@spectrumwritingllc.com] 
Sent: Friday, April 28, 2017 3:20 PM
To: framers@lists.frameusers.com
Subject: Suddenly not working FM functionality?

 

I use SnagIt and SnagIT Editor for my images in Framemaker files. I have set
all the extensions needed (.png, etc.) to open by default in SnagIt Editor.
And I have the preferences for my two installations of SnagIT set
identically. In one out of two FM 10 installations, when I double-click on
an image in FM (such as a .png), voila - it opens in SnagIT Editor as it
always has. On my new system, however, I can double-click until the cows
come home and no .png, no .gif - nada, zip, zilch - will open in SnagIT
Editor.  I have compared every setting between SnagIT on the two systems and
FM and I cannot find a single difference. 

 

I am at a loss - I have to be able to double-click an image in FM to open it
in my default graphics program as I have done for the past gazillion years.
Where should I look/what should do (besides scream, run, and go drink
heavily on this Friday afternoon?)

 

Thanks!

 

TVB

 

Tammy Van Boening

Owner/Principal

Spectrum Writing, LLC

www.spectrumwritingllc.com  

303-840-1744 (Mountain Time)

 

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[Framers] Suddenly not working FM functionality?

I use SnagIt and SnagIT Editor for my images in Framemaker files. I have set
all the extensions needed (.png, etc.) to open by default in SnagIt Editor.
And I have the preferences for my two installations of SnagIT set
identically. In one out of two FM 10 installations, when I double-click on
an image in FM (such as a .png), voila - it opens in SnagIT Editor as it
always has. On my new system, however, I can double-click until the cows
come home and no .png, no .gif - nada, zip, zilch - will open in SnagIT
Editor.  I have compared every setting between SnagIT on the two systems and
FM and I cannot find a single difference. 

 

I am at a loss - I have to be able to double-click an image in FM to open it
in my default graphics program as I have done for the past gazillion years.
Where should I look/what should do (besides scream, run, and go drink
heavily on this Friday afternoon?)

 

Thanks!

 

TVB

 

Tammy Van Boening

Owner/Principal

Spectrum Writing, LLC

www.spectrumwritingllc.com  

303-840-1744 (Mountain Time)

 

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Re: [Framers] Why do my ohm symbols keep turning into capital O?

2017-04-28 Thread shuttie27

Hello Lin. A few thoughts that may go some of the way to clearing up the 
mystery. Forgive me if these are already familiar to you.1. What you call the 
ohm symbol is actually the Greek capital omega.2. Adobe Myriad Pro does indeed 
include a glyph for this as well as other Greek capitals.3. However, ASCII 0234 
is not a capital omega. In fact the ASCII table contains no Greek letters at 
all. ASCII 0234 is an e with a circumflex accent.4. The Unicode code for 
capital omega is, as Rob said, U3A9. 
All these being so, I would try inserting the correct code using the character 
palette and see what happens then.
Seems to me the real mystery is why Alt 0234 inserts an omega in the first 
place!
Hope this helps somewhat.
Roger


Sent from my tablet.
 Original message From: Lin Sims  Date: 
28/04/2017  16:20  (GMT+00:00) To: Frame Users  
Subject: [Framers] Why do my ohm symbols keep turning into capital O? 
I use the Alt+234 key sequence to insert Ω into my documents. Why do they
keep turning into capital O?

FrameMaker 12
Windows 7
Font: Myriad Pro

-- 
Lin Sims
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Re: [Framers] Why do my ohm symbols keep turning into capital O?

2017-04-28 Thread Ken Poshedly

FWIW (and I should have said so), unstructured FM 11.0 in my own test.
-- Ken in Atlanta
 

On Friday, April 28, 2017 4:11 PM, Robert Lauriston  
wrote:
 

 Structured or unstructured mode?

On Fri, Apr 28, 2017 at 8:20 AM, Lin Sims  wrote:
> I use the Alt+234 key sequence to insert Ω into my documents. Why do they
> keep turning into capital O?
>
> FrameMaker 12
> Windows 7
> Font: Myriad Pro
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Re: [Framers] Why do my ohm symbols keep turning into capital O?

Structured or unstructured mode?

On Fri, Apr 28, 2017 at 8:20 AM, Lin Sims  wrote:
> I use the Alt+234 key sequence to insert Ω into my documents. Why do they
> keep turning into capital O?
>
> FrameMaker 12
> Windows 7
> Font: Myriad Pro
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Re: [Framers] Why do my ohm symbols keep turning into capital O?

2017-04-28 Thread Ken Poshedly

It works just fine here. 
   
   - FrameMaker 11.0 on a Windows 7 Professional platform   

   - Heading fonts = Arial
   - Body text = New Times Roman

Alt 234 = the ohm symbol both visually and on printed page, even after closing 
the file and reopening it.
Maybe we're just not sophisticated enough.
-- Ken in Atlanta
 

On Friday, April 28, 2017 1:09 PM, Craig Ede  wrote:
 

 I agree with that!


C-


... 
Although seriously, if it's Unicode it shouldn't be an issue. That's why we USE 
a Unicode font.



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Re: [Framers] Why do my ohm symbols keep turning into capital O?

2017-04-28 Thread Craig Ede

I agree with that!


C-


... 
Although seriously, if it's Unicode it shouldn't be an issue. That's why we USE 
a Unicode font.



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Re: [Framers] Why do my ohm symbols keep turning into capital O?

I haven't tried using the Frame character palette because I just discovered
the issue, and I wasn't aware of the key sequences Robert mentions. I'll
keep an eye on it and let y'all know if it happens again now that I've
deinstalled/reinstalled the font.

On Fri, Apr 28, 2017 at 12:50 PM, Robert Lauriston 
wrote:

> Have you tried Alt+2126 or Alt+3A9?
>
> On Fri, Apr 28, 2017 at 8:20 AM, Lin Sims  wrote:
> > I use the Alt+234 key sequence to insert Ω into my documents. Why do they
> > keep turning into capital O?
> ___
>
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-- 
Lin Sims
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Re: [Framers] Why do my ohm symbols keep turning into capital O?

Craig,

The substitution is always a possibility, although why it would make a
substitution when the font is installed is beyond me.

I've just reinstalled it, on the theory that Windoze iz weird.

By turning into, I meant that I type the ohm symbol by using the ASCII code
(Alt+234) for it, and it displays as an ohm symbol.

At some point afterwards, I reopen the file and discover it is no longer
displaying as an ohm symbol, it is a capital O, and it copies and pastes
into other programs as an O. Haven't tried applying a character tag to it,
but if it happens again I may try the Symbol font. Although seriously, if
it's Unicode it shouldn't be an issue. That's why we USE a Unicode font.




On Fri, Apr 28, 2017 at 12:15 PM, Craig Ede  wrote:

> I'm confused by the "turning into". Does it come in as an Omega and then
> change later? Could it be that your installation is substituting a font for
> Myriad Pro and you not be aware of it?
>
>
> Craig
>
> 
> From: Framers 
> on behalf of Lin Sims 
> Sent: Friday, April 28, 2017 10:39 AM
> To: dspre...@yahoo.com
> Cc: Frame Users
> Subject: Re: [Framers] Why do my ohm symbols keep turning into capital O?
>
> Yes, it does. It's a UNICODE font from Adobe.
>
> On Fri, Apr 28, 2017 at 11:25 AM, David Spreadbury 
> wrote:
>
> > Lin,
> > Does Myriad Pro support the ohm symbol?
> > You might need to create a CharTag that calls a font that does.
> >
> > Sent from Yahoo Mail on Android
> > 
> >
> > On Fri, Apr 28, 2017 at 10:20 AM, Lin Sims
> >  wrote:
> > I use the Alt+234 key sequence to insert Ω into my documents. Why do they
> > keep turning into capital O?
> >
> > FrameMaker 12
> > Windows 7
> > Font: Myriad Pro
> >
> > --
> > Lin Sims
> > ___
> >
> > This message is from the Framers mailing list
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-- 
Lin Sims
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Re: [Framers] Why do my ohm symbols keep turning into capital O?

Have you tried Alt+2126 or Alt+3A9?

On Fri, Apr 28, 2017 at 8:20 AM, Lin Sims  wrote:
> I use the Alt+234 key sequence to insert Ω into my documents. Why do they
> keep turning into capital O?
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Re: [Framers] Why do my ohm symbols keep turning into capital O?

2017-04-28 Thread Craig, Alison

What happens if you insert the ohm using the Frame character palette (File > 
Utilities > Character Palette…) instead of the key sequence?

Alison Craig
Technical Documentation Specialist
BK Ultrasound | acr...@bkultrasound.com

From: Framers 
[mailto:framers-bounces+acraig=bkultrasound@lists.frameusers.com] On Behalf 
Of Craig Ede
Sent: Friday, April 28, 2017 9:15 AM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] Why do my ohm symbols keep turning into capital O?

I'm confused by the "turning into". Does it come in as an Omega and then change 
later? Could it be that your installation is substituting a font for Myriad Pro 
and you not be aware of it?

Craig

From: Framers 

 on behalf of Lin Sims 
Sent: Friday, April 28, 2017 10:39 AM
To: dspre...@yahoo.com
Cc: Frame Users
Subject: Re: [Framers] Why do my ohm symbols keep turning into capital O?

Yes, it does. It's a UNICODE font from Adobe.

On Fri, Apr 28, 2017 at 11:25 AM, David Spreadbury 

wrote:

> Lin,
> Does Myriad Pro support the ohm symbol?
> You might need to create a CharTag that calls a font that does.
>
> Sent from Yahoo Mail on Android
> 
>
> On Fri, Apr 28, 2017 at 10:20 AM, Lin Sims
>  wrote:
> I use the Alt+234 key sequence to insert Ω into my documents. Why do they
> keep turning into capital O?
>
> FrameMaker 12
> Windows 7
> Font: Myriad Pro
>
> --
> Lin Sims
> ___
>
> This message is from the Framers mailing list
>
> Send messages to 
> framers@lists.frameusers.com
> Visit the list's homepage at http://www.frameusers.com
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Re: [Framers] Why do my ohm symbols keep turning into capital O?

2017-04-28 Thread Craig Ede

I'm confused by the "turning into". Does it come in as an Omega and then change 
later? Could it be that your installation is substituting a font for Myriad Pro 
and you not be aware of it?


Craig


From: Framers  on 
behalf of Lin Sims 
Sent: Friday, April 28, 2017 10:39 AM
To: dspre...@yahoo.com
Cc: Frame Users
Subject: Re: [Framers] Why do my ohm symbols keep turning into capital O?

Yes, it does. It's a UNICODE font from Adobe.

On Fri, Apr 28, 2017 at 11:25 AM, David Spreadbury 
wrote:

> Lin,
> Does Myriad Pro support the ohm symbol?
> You might need to create a CharTag that calls a font that does.
>
> Sent from Yahoo Mail on Android
> 
>
> On Fri, Apr 28, 2017 at 10:20 AM, Lin Sims
>  wrote:
> I use the Alt+234 key sequence to insert Ω into my documents. Why do they
> keep turning into capital O?
>
> FrameMaker 12
> Windows 7
> Font: Myriad Pro
>
> --
> Lin Sims
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  http://www.frameusers.com
FrameUsers.com - The Adobe FrameMaker Online Reference 
Site
www.frameusers.com
Adobe FrameMaker software is a template-based authoring and publishing solution 
for unstructured, structured, and XML/DITA content. There is a large and loyal 
...


> Archives located at http://www.mail-archive.com/
The Mail Archive
www.mail-archive.com
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> framers%40lists.frameusers.com/
> Subscribe and unsubscribe at http://lists.frameusers.com/
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> Send administrative questions to listad...@frameusers.com
>
>


--
Lin Sims
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[Framers] FrameScript & Combined fonts

2017-04-28 Thread Stephen O'Brien

Hi,

I cannot find how to assign a CombinedFont to a paragraph format, like Body,
using FrameScript.

I appreciate any help you can give me.

Thanks and have a good day,

Stephen O'BRIEN
Coordonnateur de la qualité documentaire et rédacteur technique senior |
Quality Coordinator for Documentation and Senior Technical Writer
InnovMetric Logiciels | Software
sobr...@innovmetric.com<mailto:sobr...@innovmetric.com>
T (1) 418.688.2061
[cid:image001.gif@01D2C014.721D7DE0]<http://www.innovmetric.com/>
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Re: [Framers] Why do my ohm symbols keep turning into capital O?

Yes, it does. It's a UNICODE font from Adobe.

On Fri, Apr 28, 2017 at 11:25 AM, David Spreadbury 
wrote:

> Lin,
> Does Myriad Pro support the ohm symbol?
> You might need to create a CharTag that calls a font that does.
>
> Sent from Yahoo Mail on Android
> 
>
> On Fri, Apr 28, 2017 at 10:20 AM, Lin Sims
>  wrote:
> I use the Alt+234 key sequence to insert Ω into my documents. Why do they
> keep turning into capital O?
>
> FrameMaker 12
> Windows 7
> Font: Myriad Pro
>
> --
> Lin Sims
> ___
>
> This message is from the Framers mailing list
>
> Send messages to framers@lists.frameusers.com
> Visit the list's homepage at  http://www.frameusers.com
> Archives located at http://www.mail-archive.com/
> framers%40lists.frameusers.com/
> Subscribe and unsubscribe at http://lists.frameusers.com/
> listinfo.cgi/framers-frameusers.com
> Send administrative questions to listad...@frameusers.com
>
>


-- 
Lin Sims
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[Framers] Why do my ohm symbols keep turning into capital O?