Re: [Framers] FrameMaker to MadCap Flare not going well

2018-06-19 Thread M Lee
Thanks for that recommendation. I'll ask the powers that be for an upgrade
for my current license. Hopefully, that will be possible.

On Tue, Jun 19, 2018 at 4:22 PM, John Sgammato 
wrote:

> One of the writers on my team did that, but we had paid for the Platinum
> Support, which he relied heavily upon and declared to be worth every penny.
>
> On Tue, Jun 19, 2018 at 4:19 PM, M Lee  wrote:
>
> > Hi All,
> >
> > I've been tasked with taking our 3,000 pages of FrameMaker docs to MadCap
> > Flare for HTML output. I haven't had much luck with the process. I took a
> > training course, but it was mostly about how Flare is laid out and how to
> > do basic tasks in Flare. The FrameMaker to Flare conversion was only a
> few
> > pages in the course.
> >
> > When I did the import, I mapped the FrameMaker styles to Flare styles,
> but
> > I can't find any p styles I created except one. And one of my headings
> has
> > a left margin indent that I don't want, but I can't find the setting to
> > change it.
> >
> > I want to create a table with an image in one cell and the text in the
> > other. I can't find any info on how to do this.
> >
> > These are just a few of the problems I have been grappling with for the
> > past few weeks. Any recommendations on how to learn this program? At this
> > point, I am so not getting it!
> >
> > Thanks.
> >
> > Martha Lee
> > ___
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>
>
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[Framers] FrameMaker to MadCap Flare not going well

2018-06-19 Thread M Lee
Hi All,

I've been tasked with taking our 3,000 pages of FrameMaker docs to MadCap
Flare for HTML output. I haven't had much luck with the process. I took a
training course, but it was mostly about how Flare is laid out and how to
do basic tasks in Flare. The FrameMaker to Flare conversion was only a few
pages in the course.

When I did the import, I mapped the FrameMaker styles to Flare styles, but
I can't find any p styles I created except one. And one of my headings has
a left margin indent that I don't want, but I can't find the setting to
change it.

I want to create a table with an image in one cell and the text in the
other. I can't find any info on how to do this.

These are just a few of the problems I have been grappling with for the
past few weeks. Any recommendations on how to learn this program? At this
point, I am so not getting it!

Thanks.

Martha Lee
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Re: [Framers] message openfile results in warning

2017-06-06 Thread M Lee
Hi Jeff,

Apparently, it's a feature introduced with  Adobe 9.3.3. I haven't tried
doing anything like this for a while, so I didn't realize it was no longer
working.

I found a couple of links about it:

https://forums.adobe.com/thread/734096
https://answers.acrobatusers.com/Unable-to-open-embedded-links-to-other-PDF-files-or-executables-q64614.aspx

I can understand limiting the opening of a .exe or .zip file, but why
another PDF?

Thanks.

Martha


On Tue, Jun 6, 2017 at 8:28 AM, Jeff Coatsworth <
jeff.coatswo...@jonasclub.com> wrote:

> Hi Martha,
>
> I would guess that either your system security is set up to disallow
> launching of links within PDFs or the security settings on the PDF you
> created are disallowing that.
> 
> From: Framers <framers-bounces+jeff.coatsworth=jonasclub.com@
> lists.frameusers.com> on behalf of M Lee <marthale...@gmail.com>
> Sent: June-05-17 5:22 PM
> To: framers@lists.frameusers.com
> Subject: [Framers] message openfile results in warning
>
> Hi All,
>
> Using FrameMaker 12, I created a message openfile hyperlink in FrameMaker
> that is supposed to create a link to a pdf file that was created in Word.
> Here is the syntax:
>
> message openfile "...\\SEMulator3D_Best_Practices.pdf"
>
> After I create a pdf of the FrameMaker file, I get this message when I
> click on the link to the pdf created in Word:
>
>
>
> Where did I go wrong?
>
> Thanks.
>
> Martha
> ​
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[Framers] message openfile results in warning

2017-06-05 Thread M Lee
Hi All,

Using FrameMaker 12, I created a message openfile hyperlink in FrameMaker
that is supposed to create a link to a pdf file that was created in Word.
Here is the syntax:

message openfile "...\\SEMulator3D_Best_Practices.pdf"

After I create a pdf of the FrameMaker file, I get this message when I
click on the link to the pdf created in Word:



Where did I go wrong?

Thanks.

Martha
​
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Re: [Framers] Missing symbol from FrameMaker's equation editor

2017-02-17 Thread M Lee
Hi Robert,

Will U+03F5 work inside an equation?

Thanks.

Martha

On Fri, Feb 17, 2017 at 2:17 PM, Robert Lauriston <rob...@lauriston.com>
wrote:

> U+03F5? http://www.fileformat.info/info/unicode/char/03f5/index.htm
>
> Maybe you need to install a font with that glyph? The docs refer to
> Mathematical Pi and Universal Greek.
>
> If you have a font with that glyph, your fonts could be corrupted somehow.
>
> On Fri, Feb 17, 2017 at 10:56 AM, M Lee <marthale...@gmail.com> wrote:
> > Hi All,
> >
> > I need an lunate epsilon in an equation I'm trying to create, but
> > FrameMaker 12 does not have this symbol in the equation editor. I tried
> > copying this symbol from the Windows character map, but I can't paste the
> > symbol in the equation (even as a string).
> >
> > Any ideas on how I can get this symbol in my equation?
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Re: [Framers] Missing symbol from FrameMaker's equation editor

2017-02-17 Thread M Lee
Hi Salome,

I can use FrameMaker's Character Palette to insert a special character in
text, but I can't use it to insert a special character in an equation. And
Alt + 238 gives me the standard epsilon character; I need the lunate
version.

Thanks for the suggestions.

Martha



On Fri, Feb 17, 2017 at 2:02 PM, Abungu, Salome <sabu...@tycoint.com> wrote:

> You can find it by navigating to the character pallet. File > Utilities >
> Character Pallet. Also, you can enter ALT + 238 on your keyboard to get it
> too.
>
> -Original Message-
> From: Framers [mailto:framers-bounces+sabungu=tycoint.com@lists.
> frameusers.com] On Behalf Of M Lee
> Sent: Friday, February 17, 2017 1:56 PM
> To: framers@lists.frameusers.com
> Subject: [Framers] Missing symbol from FrameMaker's equation editor
>
> Hi All,
>
> I need an lunate epsilon in an equation I'm trying to create, but
> FrameMaker 12 does not have this symbol in the equation editor. I tried
> copying this symbol from the Windows character map, but I can't paste the
> symbol in the equation (even as a string).
>
> Any ideas on how I can get this symbol in my equation?
>
> Thanks.
>
> Martha
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[Framers] Missing symbol from FrameMaker's equation editor

2017-02-17 Thread M Lee
Hi All,

I need an lunate epsilon in an equation I'm trying to create, but
FrameMaker 12 does not have this symbol in the equation editor. I tried
copying this symbol from the Windows character map, but I can't paste the
symbol in the equation (even as a string).

Any ideas on how I can get this symbol in my equation?

Thanks.

Martha
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Re: [Framers] I need a "hat" in an equation

2016-05-20 Thread M Lee
Hi Lin Monique,

If you are creating an equation using the Equations Editor, you can add the
"hat" as a diacritical mark to an equation entity.

Hope this helps.

Martha

On Fri, May 20, 2016 at 12:13 PM, Monique Semp 
wrote:

> One of my engineers gave me a Word document that has an equation I need to
>>
> reproduce in Frame. One of the letters in that equation is a capital W with
> what Word describes as a "hat". Essentially, it look like a left angle
> bracket rotated 90 degrees to point up that has been placed over the W. It
> is VERY visible.
>
> Do you mean a "W" with a caret? If the equation would still be valid (that
> is, "W" is arbitrary, not denoting a specific entity that's normally
> denoted by "W"), FrameMaker has symbols for all the vowels-with-carets:
> http://help.adobe.com/en_US/FrameMaker/10.0/Using/WSd817046a44e105e21e63e3d11ab7f7862b-7ff0.html
> .
>
> I haven't yet found how to add the caret to non-vowels...
>
> -Monique
>
>
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FrameMaker won't add a new page to file

2014-10-14 Thread M Lee
Hi All,

I'm having an odd problem. I recently updated from FrameMaker 9 to
FrameMaker 12. Today I opened one of the FrameMaker 9 files for the first
time in FrameMaker 12. After saving it in the FM 12 format, I noticed that
if I add text to the last page, it will not flow to a new page. Instead, I
get a black line at the bottom of the page that indicates that the contents
of the text frame is larger than the text frame itself. Why won't
FrameMaker simply create a new page so that this text can continue on a new
page?

Thanks.

Martha Lee
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Re: FrameMaker won't add a new page to file

2014-10-14 Thread M Lee
Hi Rick,

Autoconnect is on. That was one of the first things I checked.


Thanks.

Martha

On Tue, Oct 14, 2014 at 2:51 PM, Rick Quatro r...@rickquatro.com wrote:

 Hi Martha,



 Control+Click on the frame and right-click and choose Object Properties.
 Make sure Autoconnect is checked and click Apply.



 Rick Quatro

 Carmen Publishing Inc.

 585-366-4017

 r...@frameexpert.com







 *From:* framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] *On Behalf Of *M Lee
 *Sent:* Tuesday, October 14, 2014 2:47 PM
 *To:* framers@lists.frameusers.com
 *Subject:* FrameMaker won't add a new page to file



 Hi All,

 I'm having an odd problem. I recently updated from FrameMaker 9 to
 FrameMaker 12. Today I opened one of the FrameMaker 9 files for the first
 time in FrameMaker 12. After saving it in the FM 12 format, I noticed that
 if I add text to the last page, it will not flow to a new page. Instead, I
 get a black line at the bottom of the page that indicates that the contents
 of the text frame is larger than the text frame itself. Why won't
 FrameMaker simply create a new page so that this text can continue on a new
 page?

 Thanks.

 Martha Lee

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Re: FrameMaker won't add a new page to file

2014-10-14 Thread M Lee
Hi Owen and all,

Thanks go out to Rick Quatro; I don't think I would have thought to look
for this on my own. He found the problem for me. Somehow when I saved this
file in FrameMaker 12, my master page text frames were tagged as PostScript
code. Very odd. I don't know why, but at least it's fixed.

Thanks for offering your help.

And thanks again, Rick.

Martha

On Tue, Oct 14, 2014 at 3:42 PM, Owen, Clint clint.o...@craneae.com wrote:

 Martha,



 That is what happens when someone has added a disconnected page manually
 instead of letting FM add a new page automatically. Once you have a
 disconnected page at the end of your file you can’t delete it or change it.
 The only we have found to fix it is to import the content into a new copy
 of your template.



 Clint



 Clint Owen | Technical Writer Specialist | Crane Aerospace  Electronics |
 +1 425 743 8674 | Fax: +1 425 743 8113



 *From:* framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] *On Behalf Of *M Lee
 *Sent:* Tuesday, October 14, 2014 11:47 AM
 *To:* framers@lists.frameusers.com
 *Subject:* FrameMaker won't add a new page to file



 Hi All,

 I'm having an odd problem. I recently updated from FrameMaker 9 to
 FrameMaker 12. Today I opened one of the FrameMaker 9 files for the first
 time in FrameMaker 12. After saving it in the FM 12 format, I noticed that
 if I add text to the last page, it will not flow to a new page. Instead, I
 get a black line at the bottom of the page that indicates that the contents
 of the text frame is larger than the text frame itself. Why won't
 FrameMaker simply create a new page so that this text can continue on a new
 page?

 Thanks.

 Martha Lee
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Re: Frame crash on Windows under parallels

2014-06-24 Thread M Lee
Hi Wim,

I recently posted a similar question. I also have Windows Ultimate with
lots of RAM (16 GB) and dual processors (Intel Core i7-4700MQ 2.4GHz).
FrameMaker 9 crashes when I scroll in the Open dialog. I didn't get a
definite answer. I was told to reinstall FrameMaker or to reinstall my OS.
I haven't had time to try either. If you find a solution, please share.

Thanks.

Martha Lee


On Tue, Jun 24, 2014 at 8:53 AM, Wim Hooghwinkel - idtp w...@idtp.eu wrote:

 Hi,

 I often get a frame crash when scrolling a page horizontally.

 Error message:  Crash in HScrollTrack: 2044

 This happens when I’m working with a remote screen (or beamer, while
 giving training…) or even on my laptop screen. I’m using Windows7 Ultimate
 running in Parallels (lots of memory and other space, all latest updates).
 Happens in FM10, 11 and 12.

 Anyone else seeing this - should I address Adobe or Parallels?

 thanks,


 Vriendelijke groet / Kind regards,

 Wim Hooghwinkel


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Re: FrameMaker 9 on Windows 7 Ultimate

2014-06-06 Thread M Lee
I'm running Technical Communication Suite. There's no telling what the
problem could be. Tech support at Dell (Makers of Alienware) recommended I
reinstall my operating system. Someone else recommended that I reinstall
Technical Communication Suite. Upgrading to the latest may solve my
problem; if that was guaranteed, I wouldn't mind spending the money.


On Fri, Jun 6, 2014 at 2:59 PM, Syed Zaeem Hosain (syed.hos...@aeris.net) 
syed.hos...@aeris.net wrote:

 Same here.

 As I recall, I used FM 8, 9, 10 and 11 on Windows 7 Ultimate 64-bit for
 quite some time on a Lenovo W-500 laptop, without any unusual behavior that
 I would/could attribute to Windows Ultimate.

 2 years ago, I got a new Lenovo W-530 laptop with Windows 7 Pro 64-bit. I
 have FM 8 installed too, and it runs just fine.

 Z

 -Original Message-
 From: framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] On Behalf Of Craig, Alison
 Sent: Friday, June 06, 2014 11:27 AM
 To: Robert Lauriston; M Lee; framers@lists.frameusers.com
 Subject: RE: FrameMaker 9 on Windows 7 Ultimate

 I've been running Frame 9 on Windows Ultimate 64 bit (i7 processor with 8
 GB of ram) for at least 3 years and the only problems I have are the same
 occasional issues reported by any number of people running on a multitude
 of configurations.

 The difference for me is that I'm running Frame 9 as a stand-alone option,
 not as part of the Tech Comm Suite.

 Alison


 Alison Craig | Technical Documentation Lead Ultrasonix | 130-4311 Viking
 Way | Richmond, BC  V6V 2K9 | analogicultrasound.com T 604-279-8550 ext
 127 | F 604-279-8559

 -Original Message-
 From: framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston
 Sent: Thursday, June 05, 2014 11:00 AM
 To: M Lee; framers@lists.frameusers.com
 Subject: Re: FrameMaker 9 on Windows 7 Ultimate

 Lots of people have reported problems running FM9 on 64-bit Windows 7.
 Can you upgrade to FM12?

 On Thu, Jun 5, 2014 at 10:33 AM, M Lee marthale...@gmail.com wrote:
  Hi Robert,
 
  Tech support at FrameScript did not recommend that I run in XP
  compatibility mode and recommended that I contact Adobe. I tried to
  submit my problem to the FrameMaker forum this morning but kept
  getting errors when I tried to submit my question.
 
  Martha
 
 
 
  On Thu, Jun 5, 2014 at 1:03 PM, Robert Lauriston
  rob...@lauriston.com
  wrote:
 
  Contact FrameScript support for help.
 
  On Thu, Jun 5, 2014 at 7:19 AM, M Lee marthale...@gmail.com wrote:
   Hi Matt,
  
   Unfortunately, it's not limited to a particular doc. And I forgot
   to add that if I switch FrameMaker 9 to run in XP compatibility
   mode, the crashes go away. But then my FrameScript add-on acts as
   if it is unlicensed.
 
 
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Re: FrameMaker 9 on Windows 7 Ultimate

2014-06-05 Thread M Lee
Hi Matt,

Unfortunately, it's not limited to a particular doc. And I forgot to add
that if I switch FrameMaker 9 to run in XP compatibility mode, the crashes
go away. But then my FrameScript add-on acts as if it is unlicensed.

Martha


On Thu, Jun 5, 2014 at 10:17 AM, Matt Sullivan sullivanma...@gmail.com
wrote:

 Sounds like document prob more than hardware or installation.

 Can you work with new docs without crashing?

 If so, I suggest importing your offending file into your template, or even
 a new Fm doc to see if that helps.

 If the issue persists, I’d check the graphics next…try splitting the doc
 in 2 sections, and see if you can isolate the corrupted graphic.


 -Matt
 Matt R. Sullivan
 *co-author Publishing Fundamentals: Unstructured FrameMaker 11
 http://framemaker11book.com/*
 *P:* 714.798.7596 | *C:* 714.585.2335 | m...@mattrsullivan.com

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 http://www.facebook.com/mattrsullivan  http://mattrsullivan.com/
 mattrsullivan.com




 On Jun 5, 2014, at 4:31 AM, M Lee marthale...@gmail.com wrote:

 Hi All,

 I have been having trouble with FrameMaker 9 ever since my company got me
 a new machine. FrameMaker 9 consistently crashes when I open a file from
 within FrameMaker. It happens when I have to navigate from within this Open
 dialog.

 I have Technical Communications Suite 2, and I'm running the Windows 7
 Ultimate OS on an Alienware 17 machine with dual 2.4Ghz processors and 16
 GB of RAM. This machine is actually a gaming laptop, which my company
 bought for me because it was the only machine they could find with the 17
 inch screen and the kind of specs I need to run our CAD software. I'm
 wondering if there is something incompatible with this machine and
 FrameMaker or maybe with Windows 7 Ultimate.

 Any ideas?

 Thanks.

 Martha Lee
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Re: FrameMaker 9 on Windows 7 Ultimate

2014-06-05 Thread M Lee
Hi Robert,

Tech support at FrameScript did not recommend that I run in XP
compatibility mode and recommended that I contact Adobe. I tried to submit
my problem to the FrameMaker forum this morning but kept getting errors
when I tried to submit my question.

Martha


On Thu, Jun 5, 2014 at 1:03 PM, Robert Lauriston rob...@lauriston.com
wrote:

 Contact FrameScript support for help.

 On Thu, Jun 5, 2014 at 7:19 AM, M Lee marthale...@gmail.com wrote:
  Hi Matt,
 
  Unfortunately, it's not limited to a particular doc. And I forgot to add
  that if I switch FrameMaker 9 to run in XP compatibility mode, the
 crashes
  go away. But then my FrameScript add-on acts as if it is unlicensed.

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Re: FrameMaker 9 on Windows 7 Ultimate

2014-06-05 Thread M Lee
Hi Syed,

All the files I'm trying to open are local. What's annoying is that the
machine I had before was a Windows 7 machine, 64-bit Home Edition, with no
problems. When I got this upgrade, I started to have problems with
FrameMaker.

Thanks.

Martha


On Thu, Jun 5, 2014 at 1:47 PM, Syed Zaeem Hosain (syed.hos...@aeris.net) 
syed.hos...@aeris.net wrote:

 I ran FrameMaker – forget which version though, but was probably FM 8 – on
 a Alienware 17” M7700 system some years ago with Windows 7 Ultimate without
 any problems. Fast machine at that time for sure!



 So, I would be surprised if the hardware is in any way an issue.



 Are the files you are trying to open located on a network server perhaps?



 Z





 *From:* framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] *On Behalf Of *M Lee
 *Sent:* Thursday, June 05, 2014 4:31 AM
 *To:* framers@lists.frameusers.com
 *Subject:* FrameMaker 9 on Windows 7 Ultimate



 Hi All,

 I have been having trouble with FrameMaker 9 ever since my company got me
 a new machine. FrameMaker 9 consistently crashes when I open a file from
 within FrameMaker. It happens when I have to navigate from within this Open
 dialog.

 I have Technical Communications Suite 2, and I'm running the Windows 7
 Ultimate OS on an Alienware 17 machine with dual 2.4Ghz processors and 16
 GB of RAM. This machine is actually a gaming laptop, which my company
 bought for me because it was the only machine they could find with the 17
 inch screen and the kind of specs I need to run our CAD software. I'm
 wondering if there is something incompatible with this machine and
 FrameMaker or maybe with Windows 7 Ultimate.

 Any ideas?

 Thanks.

 Martha Lee

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