Re: Reproducible FM12 file corruption?

[Anjaneai S]

Hi Dan,

Thanks for bringing this to our notice.

We have been able to reproduce this at out end and a bug has been logged
for the same.

We will be fixing this issue in an update patch.

Thanks,
Anjaneai



On Sat, May 31, 2014 at 6:56 PM, Jeff Coatsworth 
jeff.coatswo...@jonasclub.com wrote:

 Are you all patched up? Presuming you are, then you should submit a bug
 report for this and fire off an e-mail with your example and any error log
 to the TCS support team tcs.supp...@adobe.com or tcs...@adobe.com - this
 is the stuff that they need to fix this sort of thing.

 -Original Message-
 From: framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] On Behalf Of Harding, Dan
 Sent: May-30-14 1:31 PM
 To: framers@lists.frameusers.com
 Subject: Reproducible FM12 file corruption?

 I've been seeing occasional wonkiness (yes, I know... it's a technical
 term) since upgrading from FM10 to TCS5 (FM12), but I think I have narrowed
 at least one of them down to the point where the behavior is reproducible
 on demand, but I'll be darned if I know what is triggering it.

 Let's find out if it's just my installation/environment or if it affects
 others.

 I'm running TCS5 under Windows 7, 64-bit Enterprise.

 To try to eliminate character  paragraph format catalog issues and
 template anomalies, once I was able to reproduce the behavior, I tried
 doing the same in a generic FM file, and am also seeing the behavior there,
 so that's what I'm going to walk through. I've included screenshots of what
 I see along the way.

 1. Create a new file using the default Portrait blank paper.

 http://www.taxschool.illinois.edu/images/fm/fm12-1.png

 2. Copy in a few paragraphs of generic text (I use www.lipsum.com).

 http://www.taxschool.illinois.edu/images/fm/fm12-2.png

 3. Save the file.

 4. Place your cursor in one of the paragraphs.

 5. In the Paragraph Designer, change the Spread to 1% and hit Enter to
 Apply.

 http://www.taxschool.illinois.edu/images/fm/fm12-3.png

 6. Save the file.

 7. Press Ctrl+z to undo.

 8. WHAMMO!

 http://www.taxschool.illinois.edu/images/fm/fm12-4.png

 On my system, the margins change completely, as if room for side heads was
 added. In my main working file it also put footnotes in the middle of pages.

 Also, it's not just any kind of change prior to a save and then undo that
 triggers the corruption. Simple text edits do not trigger it, however
 changes in the paragraph and character designers do. It's not just font
 attributes, but changing paragraph attributes and applying them, followed
 by a save and undo will also trigger the corruption. Changing the color of
 selected text via the tool palette, save, undo, will also trigger it.

 It appears to be the sequence of (1) anything involving changing
 *ATTRIBUTES* of text, (2) a save, and (3) an immediate undo, that triggers
 it. If I do the above steps without a save, the undo does not cause the
 corruption. It's as if reverting to a pre-save state makes FM go haywire.

 Now that I know what triggers the page going nuts, I now know what to
 avoid doing. I would experience this periodically since I'm a save-monkey,
 and wouldn't know what the heck was going on.

 Bizarre.

 Dan Harding
 Technical Editorial Specialist
 University of Illinois Tax School
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Re: Proof reading the Adobe FrameMaker 11 'documentation'?

[Anjaneai S]

Hi Simon,

Thank you for your email.

Please allow me some time to get your the required information about this.

However, regarding the broken links, can you please share me a
screenshot/page# where you found these broken links in the Help file.
Please go through the following link for *Top issues/Tech
Specs/installation Instructions*

http://helpx.adobe.com/framemaker.html

Thanks,
Anjaneai



On Fri, Aug 16, 2013 at 3:35 PM, Simon BUCH simon.b...@m-ais.com wrote:

  I have been making some preparations for a work project, and so I've been
 trying to gather additional information on FrameMaker 11.  So far, my
 results have been disappointing.

 I want to research on the Hunspell dictionary functionality, but all I
 can find is just ONE single reference in the User Guide [and online Help]
 to a setting on the Edit  Preferences dialog.  No further information at
 all.


 I then decided to read the FrameMaker 11 - Read me.pdf file, which is
 part of the FrameMaker 11 trial software package that was downloaded at the
 end of June, but there appears to be some confusion:

 * FrameMaker 11 - Read me.pdf file - System requirements
 http://www.adobe.com/go/framemaker_systemreqs
 takes you to the Adobe special Error404 page.
 I suspect they meant to say:
 http://www.adobe.com/products/framemaker/systemreqs.html

 * FrameMaker 11 - Read me.pdf file - Installation Instructions
 For detailed instructions on installation, visit the installation
 page: http://www.adobe.com/go/cs_install_instruct_en;

 Creative Suite 6 Installation Instructions?
 OK.  I thought FM11 was part of the TC suite.

 * FrameMaker 11 - Read me.pdf file - Trial software
 You can convert from a trial to a full version at any time by either
 purchasing a copy of the product or signing up for a subscription

 Really?  No wonder why there's been so much discussion on this list about
 the subject.
 Where do I find further information on this?

 * FrameMaker 11 - Read me.pdf file Known Issues?
 http://adobe.com/go/fm_known_issues_en

 Adobe special Error404 page again.



 So, I'm still none the wiser about Hunspell.   Oh well.

 // Simon


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Proof reading the Adobe FrameMaker 11 'documentation'?

[Anjaneai S]

Hi Simon,

Thank you for your email.

Please allow me some time to get your the required information about this.

However, regarding the broken links, can you please share me a
screenshot/page# where you found these broken links in the Help file.
Please go through the following link for *Top issues/Tech
Specs/installation Instructions*

http://helpx.adobe.com/framemaker.html

Thanks,
Anjaneai



On Fri, Aug 16, 2013 at 3:35 PM, Simon BUCH  wrote:

>  I have been making some preparations for a work project, and so I've been
> trying to gather additional information on FrameMaker 11.  So far, my
> results have been disappointing.
>
> I want to research on the "Hunspell" dictionary functionality, but all I
> can find is just ONE single reference in the User Guide [and online Help]
> to a setting on the Edit > Preferences dialog.  No further information at
> all.
>
>
> I then decided to read the "FrameMaker 11 - Read me.pdf" file, which is
> part of the FrameMaker 11 trial software package that was downloaded at the
> end of June, but there appears to be some confusion:
>
> * "FrameMaker 11 - Read me.pdf" file - "System requirements"
> http://www.adobe.com/go/framemaker_systemreqs
> takes you to the Adobe special Error404 page.
> I suspect they meant to say:
> http://www.adobe.com/products/framemaker/systemreqs.html
>
> * "FrameMaker 11 - Read me.pdf" file - "Installation Instructions"
> "For detailed instructions on installation, visit the installation
> page: http://www.adobe.com/go/cs_install_instruct_en;
>
> Creative Suite 6 Installation Instructions?
> OK.  I thought FM11 was part of the TC suite.
>
> * "FrameMaker 11 - Read me.pdf" file - "Trial software"
> "You can convert from a trial to a full version at any time by either
> purchasing a copy of the product or signing up for a subscription"
>
> Really?  No wonder why there's been so much discussion on this list about
> the subject.
> Where do I find further information on this?
>
> * "FrameMaker 11 - Read me.pdf" file "Known Issues"?
> http://adobe.com/go/fm_known_issues_en
>
> Adobe special Error404 page again.
>
>
>
> So, I'm still none the wiser about Hunspell.   Oh well.
>
> // Simon
>
>
> ___
>
>
> You are currently subscribed to framers as anjaneai at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
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-- next part --
An HTML attachment was scrubbed...
URL: 

Change workflow to use FM and RH together?

[Anjaneai S]

Hi Terri,

Here is an idea/steps how you can achieve this--

Firstly, if there is a scope for content within Framemaker to be updated at
various stages, go for Link option for bringing in book/documents from
Framemaker (for Both UK & US English)  to RoboHelp. *(File-- Link--
Framemaker documents)*

*1#* One way is after linking your documents and converting all your
FrameMaker documents into topics within Robohelp. Create 2 Conditional
Built tag an apply them on US and UK English separately from Project
manager and while generating your output, Select the CBT for which you want
to generate the help.
Alternately, you can apply Conditional Text to your English US/UK Content
within Framemaker and directly publish it from there (File -- Publish). You
might require to create two different TOC for English US/UK content

*2#  *Yes, you can create Help using FM Files, that is a standard workflow.
But the opposite is not a feasible solution.

I did not understand when you say -- " One issue that is *always* raised is
that the docs have pictures/screenshots/images and the help doesn't." The
Help file can also have graphics.

As you have been working on Fm for quite some time, I'll share some steps
to implement this from Rh End:--

1) Create (or Open Existing)  Robohelp project
2) Go to File-- Link--FrameMaker document and browse- your FM (US) Book and
select open. (Repeat the same for English UK book)
3) This would Link your Book under Project Manager
4) Make a right click to Book and Select Generate (You should repeat this
step whenever there is any modification at Framemaker's end
5) Now create and apply the CBT (UK and US) to your Topics within Project
Manager (Drag and Drop them over any topic to apply it)
6) Generate your Help, say Webhelp, under Webhelp properties, Exclude the
UK CBT from output.

I hope I have not confused you further. :)

Thanks,
Anjaneai




On Fri, Aug 9, 2013 at 1:58 AM, Terri Schultz wrote:

> Background:
>
> My department uses FrameMaker 11, unstructured, and RoboHelp 10.
>
> We do user's manuals in FrameMaker (one version for the US and one version
> for the UK) as separate books; minimal use of variables and/or conditional
> text. These docs are made available to customers as PDFs. I've used FM
> for 15+ years and consider myself an average FM user, not a power user. I
> used to use variables at a previous job, but my current job/co-workers
> don't use variables/conditional text.
>
> We do help files in RoboHelp, one help project for the US and one help
> project for the UK.
>
> There are many smaller/ancillary documents done in FM, InDesign, and or
> Word. These docs are made available to customers as PDFs. I consider
> myself a beginner/basic RoboHelp user. I use RoboHelp, but it is mostly
> editing content and applying pre-existing styles, etc.
>
> The powers-that-be don't see that the *information *is the same (or
> mostly the same) between the help and the docs (I am trying to convince
> them that this is the way it is). One issue that is *always* raised is that
> the docs have pictures/screenshots/images and the help doesn't. There are
> also discussions about using MindTouch to deliver information to customers;
> I don't know if that means that we would stop using FM and RH.
>
> Questions:
>
> 1. I know that we could (possibly) have one set of FM files that could be
> used to provide a US document and a UK document. I don't know *where* to
> start to make this happen. I don't have any authority to spend money and
> there is no budget to pay for consulting. I am looking for free
> advice/suggestions where to find out *how *to do this.
>
> 2. I believe we could either use our FM files to create help, or use our
> help files to create docs.As with #1, I want to know where to learn *how
> *to do this.
>
> I'm not looking for theory/big picture ideas. I need some nuts-and-bolts,
> how-to advice. At the very least, I want to show that we could gain some
> efficiency if we stop maintaining one set of FM source files for the US and
> another set for the UK.
>
> I hope this makes sense.
>
> Thank you for any and all suggestions!
>
> Terri
>
>
>
> ___
>
>
> You are currently subscribed to framers as anjaneai at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
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>
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-- next part --
An HTML attachment was scrubbed...
URL: 

Re: Catalog definitions ... fonts not available

[Anjaneai S]

Hi Alastair,

Please try the following steps:

* Deselect Remember Missing Font Names.*

1. Close the document.

2. Choose File  Preferences. (For FM 11-- Edit-- Preferences)

3. Deselect Remember Missing Font Names and click Set.

4. Restart FrameMaker.

5. Open and resave the file.

*Note:* After you make this change, the fonts on any file you open will be
permanently mapped to available fonts when you save that file


Thanks,

*Anjaneai*


On Tue, Aug 6, 2013 at 2:38 PM, Alastair Dent alastair.d...@imgtec.comwrote:

  Ok, I’ve inherited some Frame docs that use Helvetica, Times and
 Courier. Those fonts aren’t on my system.

 ** **

 I’m using these docs to create a template.

 ** **

 I’ve opened the book and all documents, then used the Fonts pod to locate
 missing fonts and replace with an existing font. I’ve saved the documents,
 closed and re-opened them.

 ** **

 I still get the ‘missing fonts’ message. The error log says that the
 catalog contains fonts that aren’t on my system.

 ** **

 Obviously the styles catalog has styles using the missing fonts (but those
 styles aren’t used in my documents).

 ** **

 What is the best way of tackling this?

 ** **

 *Alastair Dent*

 Technical Author

 Imagination Technologies Limited

 t: +44 (0)113 242 9814

 www.imgtec.com

 ** **

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Re: Change workflow to use FM and RH together?

[Anjaneai S]

Hi Terri,

Here is an idea/steps how you can achieve this--

Firstly, if there is a scope for content within Framemaker to be updated at
various stages, go for Link option for bringing in book/documents from
Framemaker (for Both UK  US English)  to RoboHelp. *(File-- Link--
Framemaker documents)*

*1#* One way is after linking your documents and converting all your
FrameMaker documents into topics within Robohelp. Create 2 Conditional
Built tag an apply them on US and UK English separately from Project
manager and while generating your output, Select the CBT for which you want
to generate the help.
Alternately, you can apply Conditional Text to your English US/UK Content
within Framemaker and directly publish it from there (File -- Publish). You
might require to create two different TOC for English US/UK content

*2#  *Yes, you can create Help using FM Files, that is a standard workflow.
But the opposite is not a feasible solution.

I did not understand when you say --  One issue that is *always* raised is
that the docs have pictures/screenshots/images and the help doesn't. The
Help file can also have graphics.

As you have been working on Fm for quite some time, I'll share some steps
to implement this from Rh End:--

1) Create (or Open Existing)  Robohelp project
2) Go to File-- Link--FrameMaker document and browse- your FM (US) Book and
select open. (Repeat the same for English UK book)
3) This would Link your Book under Project Manager
4) Make a right click to Book and Select Generate (You should repeat this
step whenever there is any modification at Framemaker's end
5) Now create and apply the CBT (UK and US) to your Topics within Project
Manager (Drag and Drop them over any topic to apply it)
6) Generate your Help, say Webhelp, under Webhelp properties, Exclude the
UK CBT from output.

I hope I have not confused you further. :)

Thanks,
Anjaneai




On Fri, Aug 9, 2013 at 1:58 AM, Terri Schultz tjs_bad...@hotmail.comwrote:

 Background:

 My department uses FrameMaker 11, unstructured, and RoboHelp 10.

 We do user's manuals in FrameMaker (one version for the US and one version
 for the UK) as separate books; minimal use of variables and/or conditional
 text. These docs are made available to customers as PDFs. I've used FM
 for 15+ years and consider myself an average FM user, not a power user. I
 used to use variables at a previous job, but my current job/co-workers
 don't use variables/conditional text.

 We do help files in RoboHelp, one help project for the US and one help
 project for the UK.

 There are many smaller/ancillary documents done in FM, InDesign, and or
 Word. These docs are made available to customers as PDFs. I consider
 myself a beginner/basic RoboHelp user. I use RoboHelp, but it is mostly
 editing content and applying pre-existing styles, etc.

 The powers-that-be don't see that the *information *is the same (or
 mostly the same) between the help and the docs (I am trying to convince
 them that this is the way it is). One issue that is *always* raised is that
 the docs have pictures/screenshots/images and the help doesn't. There are
 also discussions about using MindTouch to deliver information to customers;
 I don't know if that means that we would stop using FM and RH.

 Questions:

 1. I know that we could (possibly) have one set of FM files that could be
 used to provide a US document and a UK document. I don't know *where* to
 start to make this happen. I don't have any authority to spend money and
 there is no budget to pay for consulting. I am looking for free
 advice/suggestions where to find out *how *to do this.

 2. I believe we could either use our FM files to create help, or use our
 help files to create docs.As with #1, I want to know where to learn *how
 *to do this.

 I'm not looking for theory/big picture ideas. I need some nuts-and-bolts,
 how-to advice. At the very least, I want to show that we could gain some
 efficiency if we stop maintaining one set of FM source files for the US and
 another set for the UK.

 I hope this makes sense.

 Thank you for any and all suggestions!

 Terri



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Catalog definitions ... fonts not available

[Anjaneai S]

Hi Alastair,

Please try the following steps:

* Deselect Remember Missing Font Names.*

1. Close the document.

2. Choose File > Preferences. (For FM 11-- Edit-- Preferences)

3. Deselect Remember Missing Font Names and click Set.

4. Restart FrameMaker.

5. Open and resave the file.

*Note:* After you make this change, the fonts on any file you open will be
permanently mapped to available fonts when you save that file


Thanks,

*Anjaneai*


On Tue, Aug 6, 2013 at 2:38 PM, Alastair Dent wrote:

>  Ok, I?ve inherited some Frame docs that use Helvetica, Times and
> Courier. Those fonts aren?t on my system.
>
> ** **
>
> I?m using these docs to create a template.
>
> ** **
>
> I?ve opened the book and all documents, then used the Fonts pod to locate
> missing fonts and replace with an existing font. I?ve saved the documents,
> closed and re-opened them.
>
> ** **
>
> I still get the ?missing fonts? message. The error log says that the
> catalog contains fonts that aren?t on my system.
>
> ** **
>
> Obviously the styles catalog has styles using the missing fonts (but those
> styles aren?t used in my documents).
>
> ** **
>
> What is the best way of tackling this?
>
> ** **
>
> *Alastair Dent*
>
> Technical Author
>
> Imagination Technologies Limited
>
> t: +44 (0)113 242 9814
>
> www.imgtec.com
>
> ** **
>
> ___
>
>
> You are currently subscribed to framers as anjaneai at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/anjaneai%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>
-- next part --
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Re: QUESTION: Accepting all changes in an FM9 book?

[Anjaneai S]

Hi Grant,

Please check if it gives you Accept All under *Special Menu -- Track Text
Edits. *

Sorry, I am unable to recall whether the interface options are same for
FrameMaker 9 as for 10  11.

Thanks,
Anjaneai


On Wed, Jun 12, 2013 at 8:05 AM, gr...@hedgewizard.net 
gr...@hedgewizard.net wrote:

 **
  Does anyone know how to accept all of  the tracked edits in a book
 without having to open each file?
  I seem to recall that one can do this, but neither my memory nor searches
 are coming up with the answer.

  Grant

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QUESTION: Accepting all changes in an FM9 book?

[Anjaneai S]

Hi Grant,

Please check if it gives you Accept All under *Special Menu -- Track Text
Edits. *

Sorry, I am unable to recall whether the interface options are same for
FrameMaker 9 as for 10 & 11.

Thanks,
Anjaneai


On Wed, Jun 12, 2013 at 8:05 AM, grant at hedgewizard.net <
grant at hedgewizard.net> wrote:

> **
>  Does anyone know how to accept all of  the tracked edits in a book
> without having to open each file?
>  I seem to recall that one can do this, but neither my memory nor searches
> are coming up with the answer.
>
>  Grant
>
> ___
>
>
> You are currently subscribed to framers as anjaneai at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
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-- next part --
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Re: I bought Framemaker 10 with a download - no CD - how do I reinstall with no CD

[Anjaneai S]

Hi Dave,

Can you please drop an email to tcs...@adobe.com requesting the installer.

Adobe FrameMaker team would provide you a Download for FrameMaker 10
installer, it would be 2 files one with .7z extension and another .exe use
the Executable file to initialize the installer..

Thanks,
Anjaneai


On Sun, May 26, 2013 at 11:16 PM, Dave Jacobi d...@setforsuccess.comwrote:

 I have all the information from purchase.

 Or, how do I buy a CD now?

 I will have to rebuild my computer to get rid of a problem.

 ** **

 Thanks

 Dave Jacobi

 ** **

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I bought Framemaker 10 with a download - no CD - how do I reinstall with "no" CD

[Anjaneai S]

Hi Dave,

Can you please drop an email to tcssup at adobe.com requesting the installer.

Adobe FrameMaker team would provide you a Download for FrameMaker 10
installer, it would be 2 files one with .7z extension and another .exe use
the Executable file to initialize the installer..

Thanks,
Anjaneai


On Sun, May 26, 2013 at 11:16 PM, Dave Jacobi wrote:

> I have all the information from purchase.
>
> Or, how do I buy a CD now?
>
> I will have to rebuild my computer to get rid of a problem.
>
> ** **
>
> Thanks
>
> Dave Jacobi
>
> ** **
>
> ___
>
>
> You are currently subscribed to framers as anjaneai at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
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> framers-unsubscribe at lists.frameusers.com
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>
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> http://www.frameusers.com/ for more resources and info.
>
>
-- next part --
An HTML attachment was scrubbed...
URL: 

A strange 'debug' message, while using FrameMaker 10

[Anjaneai S]

Hi Simon,

Are you ware about any plug in being used in your FrameMaker or deployed by
someone else?

Does any file or this location exists on your disk?

Would it reproduce if you try the same steps again, considering both cases,
if you import it to same structured document or a new one?

Answers to these may lead to some more question :-)

Thanks,
Anjaneai


On Tue, May 14, 2013 at 9:33 PM, Simon BUCH  wrote:

> Does anyone on the list ever receive strange error messages from
> FrameMaker?
>
> I was in the middle of importing PDF files to layout in a structured
> FrameMaker document into FrameMaker 10.0.2.419 [or more accurately,
> 10.0.3.419] and I happened to receive the attached error message "Debug
> assertion failed", with reference to:
> F:\dd\vctools\vc7libs\ship\**atlmfc\src\atl\atls\**atldebugapi.cpp
>
> I don't even have Visual C++ installed on my machine!
>
> Can anyone enlighten me with the meaning of it?
>
> TIA
> // Simon BUCH
>
>
> ___
>
>
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>
> Send list messages to framers at lists.frameusers.com.
>
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>
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> http://www.frameusers.com/ for more resources and info.
>
>
-- next part --
An HTML attachment was scrubbed...
URL: 

Re: A strange 'debug' message, while using FrameMaker 10

[Anjaneai S]

Hi Simon,

Are you ware about any plug in being used in your FrameMaker or deployed by
someone else?

Does any file or this location exists on your disk?

Would it reproduce if you try the same steps again, considering both cases,
if you import it to same structured document or a new one?

Answers to these may lead to some more question :-)

Thanks,
Anjaneai


On Tue, May 14, 2013 at 9:33 PM, Simon BUCH simon.b...@m-ais.com wrote:

 Does anyone on the list ever receive strange error messages from
 FrameMaker?

 I was in the middle of importing PDF files to layout in a structured
 FrameMaker document into FrameMaker 10.0.2.419 [or more accurately,
 10.0.3.419] and I happened to receive the attached error message Debug
 assertion failed, with reference to:
 F:\dd\vctools\vc7libs\ship\**atlmfc\src\atl\atls\**atldebugapi.cpp

 I don't even have Visual C++ installed on my machine!

 Can anyone enlighten me with the meaning of it?

 TIA
 // Simon BUCH


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Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

[Anjaneai S]

Hi Syed,

Can you share us your contact details and preferred time to contact.

We will call you to discuss it out.

Thanks,
Anjaneai

On Fri, Mar 22, 2013 at 10:58 PM, Syed Zaeem Hosain (Syed.Hosain at aeris.net)
 wrote:

> > You can still buy an upgrade to FrameMaker 11 on adobe.com. Maybe
> they'll discontinue that in favor of TCS for the next release?
>
> > I'm not sure I've had any reason to call support about FM10, so the lack
> of support isn't an issue.
>
> Hi, Robert.
>
> I already have FrameMaker version 11. Actually, I was not looking for
> support per se ... I was just anticipating being ready with the Update Plan
> (at a lower cost than a single version update) in place to get version 12
> when it comes out.
>
> TCS is gross overkill for what I use FrameMaker for, so not likely to get
> approval for it - and I am not about to pay for that myself!
>
> Anyway, as of yesterday, I am now exploring making all my work be
> hyperlinked Wiki documents instead - they are mostly large User Manuals,
> API documentation and stuff, so switching away from PDF from FrameMaker
> documents to a Wiki may work ... any recommendations along these lines? My
> current docs have some graphics, lots of text, with plenty of hyperlinks
> (generally internal cross-references). Essentially B/W, with some color use
> in headings, etc.
>
> If I find something workable for creating Wiki versions of my documents
> relatively cleanly, and if Adobe cannot get their version upgrade pricing
> rational and correct (the cost of upgrading to 9, 10 and 11 was
> unacceptably high ... for a point tool), then version 11 is where I will
> permanently stop and never upgrade again.
>
> And that will be a "too bad" moment. Having used FM since version 3 on a
> Sun 3/50 ... it may just be time to move on. :(
>
> Z
>
> ___
>
>
> You are currently subscribed to framers as anjaneai at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
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>
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> http://www.frameusers.com/ for more resources and info.
>
-- next part --
An HTML attachment was scrubbed...
URL: 

Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

[Anjaneai S]

Hi Syed,

Can you share us your contact details and preferred time to contact.

We will call you to discuss it out.

Thanks,
Anjaneai

On Fri, Mar 22, 2013 at 10:58 PM, Syed Zaeem Hosain (syed.hos...@aeris.net)
syed.hos...@aeris.net wrote:

  You can still buy an upgrade to FrameMaker 11 on adobe.com. Maybe
 they'll discontinue that in favor of TCS for the next release?

  I'm not sure I've had any reason to call support about FM10, so the lack
 of support isn't an issue.

 Hi, Robert.

 I already have FrameMaker version 11. Actually, I was not looking for
 support per se ... I was just anticipating being ready with the Update Plan
 (at a lower cost than a single version update) in place to get version 12
 when it comes out.

 TCS is gross overkill for what I use FrameMaker for, so not likely to get
 approval for it - and I am not about to pay for that myself!

 Anyway, as of yesterday, I am now exploring making all my work be
 hyperlinked Wiki documents instead - they are mostly large User Manuals,
 API documentation and stuff, so switching away from PDF from FrameMaker
 documents to a Wiki may work ... any recommendations along these lines? My
 current docs have some graphics, lots of text, with plenty of hyperlinks
 (generally internal cross-references). Essentially B/W, with some color use
 in headings, etc.

 If I find something workable for creating Wiki versions of my documents
 relatively cleanly, and if Adobe cannot get their version upgrade pricing
 rational and correct (the cost of upgrading to 9, 10 and 11 was
 unacceptably high ... for a point tool), then version 11 is where I will
 permanently stop and never upgrade again.

 And that will be a too bad moment. Having used FM since version 3 on a
 Sun 3/50 ... it may just be time to move on. :(

 Z

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Make files open in correct version

[Anjaneai S]

Hi Karen,

As they have been upgraded to Fm 11, when you opened them in that release
so, you may not be open them again, in FM9 this way. Try saving your
Documents as MIF7 (File-- Saves as -- MIF7 format and then try again)

See if it works!

Thanks,
Anjaneai

On Fri, Jan 11, 2013 at 1:51 AM, Karen Robbins wrote:

> I recently moved from Frame 9 to 11. I updated several files in v11.
> However, when I double-click to open any of them, they attempt to open in
> v9, fail, and display this error message: "Although [file path and name]
> appears to be a FrameMaker document, it can't be opened with this release
> of the product." This happens even though v11 is open at the time.
>
> How can I convince these files that they're now v11 files--so I don't have
> to File -> Open -> Scroll -> Select -> Click "Open" for each one?
>
> Thanks,
>
> Karen
>
> ___
>
>
> You are currently subscribed to framers as anjaneai at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
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>
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> http://www.frameusers.com/ for more resources and info.
>
>
-- next part --
An HTML attachment was scrubbed...
URL: 

Make files open in correct version

[Anjaneai S]

You are correct Art, I guess, I misunderstood the case, my bad.

@Karen, you can also, try right clicking to your FM Doc and choose Open
with -- Default Program and choose FrameMaker 11 as application (browse)
and check the checkbox for using this application always.



On Fri, Jan 11, 2013 at 1:59 AM, Art Campbell wrote:

> Assuming W7: Control Panel >  Default Programs > Set Associations.
> Scroll down to .fm and/or .book, click Change Program, and remap the
> program path from FM9 to FM 11.
>
> Cheers,
> Art
>
> Art Campbell
> art.campbell at gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent
> and a redheaded girl." -- Richard Thompson
>   No disclaimers apply.
>DoD 358
>
> I support www.TheGrotonLine.com, hyperlocal news for Groton MA.
>
>
> On Thu, Jan 10, 2013 at 3:21 PM, Karen Robbins  gmail.com>wrote:
>
>> I recently moved from Frame 9 to 11. I updated several files in v11.
>> However, when I double-click to open any of them, they attempt to open in
>> v9, fail, and display this error message: "Although [file path and name]
>> appears to be a FrameMaker document, it can't be opened with this release
>> of the product." This happens even though v11 is open at the time.
>>
>> How can I convince these files that they're now v11 files--so I don't
>> have to File -> Open -> Scroll -> Select -> Click "Open" for each one?
>>
>> Thanks,
>>
>> Karen
>>
>> ___
>>
>>
>> You are currently subscribed to framers as art.campbell at gmail.com.
>>
>>
>> Send list messages to framers at lists.frameusers.com.
>>
>> To unsubscribe send a blank email to
>> framers-unsubscribe at lists.frameusers.com
>> or visit
>> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>>
>>
>> Send administrative questions to listadmin at frameusers.com. Visit
>> http://www.frameusers.com/ for more resources and info.
>>
>>
>
> ___
>
>
> You are currently subscribed to framers as anjaneai at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
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>
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> http://www.frameusers.com/ for more resources and info.
>
>
-- next part --
An HTML attachment was scrubbed...
URL: 

Re: OT: Captivate Users List

[Anjaneai S]

Hi Tammy,

Apart from forums.adobe.com page for Captivate. We have another public
portal for sharing your questions, problems, ideas. On getsatisfaction, it
is http://captivate.adobe.com/captivate .

You can always write to Captivate support team for questions on
tcs...@adobe.com

Thanks,
Anjaneai
On Jan 10, 2013 8:09 PM, Tammy Van Boening tamm...@spectrumwritingllc.com
wrote:

 **

 All,

 I know that this is the Framers list, but I have googled and searched and
 can't seem to find an email list such as this one for Adobe Captivate
 users. As everyone on this list uses an Adobe product, I thought I would
 reach out to see if anyone has heard of and/or subscribed to a similar list
 for Adobe Captivate.

 TIA,

 TVB


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Re: Make files open in correct version

[Anjaneai S]

Hi Karen,

As they have been upgraded to Fm 11, when you opened them in that release
so, you may not be open them again, in FM9 this way. Try saving your
Documents as MIF7 (File-- Saves as -- MIF7 format and then try again)

See if it works!

Thanks,
Anjaneai

On Fri, Jan 11, 2013 at 1:51 AM, Karen Robbins karendes...@gmail.comwrote:

 I recently moved from Frame 9 to 11. I updated several files in v11.
 However, when I double-click to open any of them, they attempt to open in
 v9, fail, and display this error message: Although [file path and name]
 appears to be a FrameMaker document, it can't be opened with this release
 of the product. This happens even though v11 is open at the time.

 How can I convince these files that they're now v11 files--so I don't have
 to File - Open - Scroll - Select - Click Open for each one?

 Thanks,

 Karen

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Re: Make files open in correct version

[Anjaneai S]

You are correct Art, I guess, I misunderstood the case, my bad.

@Karen, you can also, try right clicking to your FM Doc and choose Open
with -- Default Program and choose FrameMaker 11 as application (browse)
and check the checkbox for using this application always.



On Fri, Jan 11, 2013 at 1:59 AM, Art Campbell art.campb...@gmail.comwrote:

 Assuming W7: Control Panel   Default Programs  Set Associations.
 Scroll down to .fm and/or .book, click Change Program, and remap the
 program path from FM9 to FM 11.

 Cheers,
 Art

 Art Campbell
 art.campb...@gmail.com
   ... In my opinion, there's nothing in this world beats a '52 Vincent
 and a redheaded girl. -- Richard Thompson
   No disclaimers apply.
DoD 358

 I support www.TheGrotonLine.com, hyperlocal news for Groton MA.


 On Thu, Jan 10, 2013 at 3:21 PM, Karen Robbins karendes...@gmail.comwrote:

 I recently moved from Frame 9 to 11. I updated several files in v11.
 However, when I double-click to open any of them, they attempt to open in
 v9, fail, and display this error message: Although [file path and name]
 appears to be a FrameMaker document, it can't be opened with this release
 of the product. This happens even though v11 is open at the time.

 How can I convince these files that they're now v11 files--so I don't
 have to File - Open - Scroll - Select - Click Open for each one?

 Thanks,

 Karen

 ___


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OT: Captivate Users List

[Anjaneai S]

Hi Tammy,

Apart from forums.adobe.com page for Captivate. We have another public
portal for sharing your questions, problems, ideas. On getsatisfaction, it
is http://captivate.adobe.com/captivate .

You can always write to Captivate support team for questions on
tcssup at adobe.com

Thanks,
Anjaneai
On Jan 10, 2013 8:09 PM, "Tammy Van Boening" 
wrote:

> **
>
> All,
>
> I know that this is the Framers list, but I have googled and searched and
> can't seem to find an email list such as this one for Adobe Captivate
> users. As everyone on this list uses an Adobe product, I thought I would
> reach out to see if anyone has heard of and/or subscribed to a similar list
> for Adobe Captivate.
>
> TIA,
>
> TVB
>
>
> ___
>
>
> You are currently subscribed to framers as anjaneai at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
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>
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> http://www.frameusers.com/ for more resources and info.
>
>
-- next part --
An HTML attachment was scrubbed...
URL: 

Re: FrameMaker 10 does not start (licensing expired)

[Anjaneai S]

Hello Framers,

We have released the solution for the problem on the Adobe  Blogs.

Please follow the instructions listed to try the solution at your end for
FrameMaker 10 Launch issue, with licensing error --

http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10-not-launching.html

Thanks,
Anjaneai

On Wed, Jan 2, 2013 at 4:32 PM, Peter Hirons pe...@galley.ie wrote:

 Further to the last message from me – I tried the support “chat” system
 three times yesterday and three time my call was dropped without resolution
 and with no attempt by the support person to get back to me.  

 ** **

 Dreadful service!

 ** **

 Peter

 ** **

 *From:* framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] *On Behalf Of *Anjaneai S

 *Sent:* Tuesday, January 01, 2013 9:41 PM
 *To:* Tammy Van Boening
 *Cc:* framers@lists.frameusers.com
 *Subject:* Re: FrameMaker 10 does not start (licensing expired)

 ** **

 Hi All,

 I feel sorry for the inconvenience to all of you.

 I am working to see if I can provide you a solution.
 Meanwhile, you all can work by the step two in the article, i.e. to reset
 your clock to a previous date of 2012.

 I hope to update you all tomorrow.

 Thanks,
 Anjaneai

 On Wed, Jan 2, 2013 at 2:17 AM, Tammy Van Boening 
 tamm...@spectrumwritingllc.com wrote:

 Also, just talked to a colleague and she gets this same message when she
 opens FM 10 on her desktop (and it was installed as part of the TCS suite.)
  It appears to be any FM10 user.

  

 TVB

  

 *From:* framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] *On Behalf Of *Tammy Van Boening
 *Sent:* Tuesday, January 01, 2013 1:23 PM


 *Cc:* framers@lists.frameusers.com
 *Subject:* RE: FrameMaker 10 does not start (licensing expired)

  

 I am sure that it is everyone who has FM 10, regardless if it is part of a
 suite or standalone. I have a longtime client and I access a virtual PC on
 their network and on this virtual PC FM 10 is installed as a standalone
 product. I just logged into the virtual PC and attempted to open FM 10 and
 get the same lousy message. Installing FM 11 as a workaround is not an
 option as this is not my PC, but my client's. I wouldn't dare install any
 other SW w/out their permission first.

  

 TVB

  

 *From:* framers-boun...@lists.frameusers.com [
 mailto:framers-boun...@lists.frameusers.comframers-boun...@lists.frameusers.com]
 *On Behalf Of *Tammy Van Boening
 *Sent:* Tuesday, January 01, 2013 12:39 PM
 *To:* 'Anjaneai S'
 *Cc:* framers@lists.frameusers.com
 *Subject:* RE: FrameMaker 10 does not start (licensing expired)

  

 Anjaneai,

  

 I went to the site indicated by the link below and attempted Solution 2,
 even though I have standalone Framemaker. It was not installed as part of
 an application suite.  When I attempt to Deactivate, and then Deactivate
 Permanently, I receive the message Please connect to the internet to
 deactivate and I AM connected to the internet. I am unable to deactivate
 my account at all, so I am unable to attempt Solution #2.  Also, I did stop
 and then restart the FlexNet Licensing Services and that did not work
 either. Like others on this, I am unable to use Framemaker 10.

  

 TVB

  

  

  

 *From:* framers-boun...@lists.frameusers.com [
 mailto:framers-boun...@lists.frameusers.comframers-boun...@lists.frameusers.com]
 *On Behalf Of *Anjaneai S
 *Sent:* Tuesday, January 01, 2013 3:47 AM
 *To:* Shlomo Perets
 *Cc:* framers@lists.frameusers.com; techsho...@yahoogroups.com
 *Subject:* Re: FrameMaker 10 does not start (licensing expired)

  

 Hi Shlomo,

 First of all, a very Happy New Year to all dear Framers!

 Can you please try the steps suggested here -

 http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html
 

 Also, please go to start - run - launch - services.msc and look for
 'Flexnet Licensing Service' and restart/start the service.

 Please share me your findings.

 Good luck!

 Thanks,
 Anjaneai

 On Jan 1, 2013 3:06 PM, Shlomo Perets shlo...@microtype.com wrote:


 As of this morning, when starting FM10 a message indicating licensing
 expired shows up, and the program would not run.
 (likely related to the change of year -- best wishes for 2013!)

 Other FM10 users in different locations encountered a similar problem.

 The Adobe chat representative suggested contacting Adobe tech support by
 phone, where I (expectedly) got a closed for the holiday message.

 FM11, FM9 and FM8 do start as expected.


 Shlomo Perets

 MicroType, http://www.microtype.com
 FrameMaker/Acrobat/Captivate training  consulting * FM-to-Acrobat
 TimeSavers/Assistants


 ___


 You are currently subscribed to framers as anjan...@gmail.com.

 Send list messages to framers

Re: FrameMaker 10 licensing fix...

[Anjaneai S]

Hi All,

Please check the Blog article for the solution to the problem.

http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10-not-launching.html

Thanks,
Anjaneai

On Wed, Jan 2, 2013 at 2:14 PM, Yves Barbion yves.barb...@gmail.com wrote:

 Hi Scott

 I've just tested your batch file and it also works for me. After I press
 any key to continue, I get a message saying The system cannot accept the
 date entered, but I just have to press enter again to get FrameMaker 10 up
 and running.

 Thank you very much for the fix, Scott, you've already done your first
 good deed for 2013! ;-)


 Cheers


 --
 Yves Barbion
 www.scripto.nu
 ___


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 Send list messages to framers@lists.frameusers.com.

 To unsubscribe send a blank email to
 framers-unsubscr...@lists.frameusers.com
 or visit
 http://lists.frameusers.com/mailman/options/framers/anjaneai%40gmail.com

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Send administrative questions to listad...@frameusers.com. Visit
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FrameMaker 10 does not start ("licensing expired")

[Anjaneai S]

Hi All,

I feel sorry for the inconvenience to all of you.

I am working to see if I can provide you a solution.
Meanwhile, you all can work by the step two in the article, i.e. to reset
your clock to a previous date of 2012.

I hope to update you all tomorrow.

Thanks,
Anjaneai

On Wed, Jan 2, 2013 at 2:17 AM, Tammy Van Boening <
tammyvb at spectrumwritingllc.com> wrote:

> Also, just talked to a colleague and she gets this same message when she
> opens FM 10 on her desktop (and it was installed as part of the TCS suite.)
>  It appears to be any FM10 user.
>
> ** **
>
> TVB
>
> ** **
>
> *From:* framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] *On Behalf Of *Tammy Van Boening
> *Sent:* Tuesday, January 01, 2013 1:23 PM
>
> *Cc:* framers at lists.frameusers.com
> *Subject:* RE: FrameMaker 10 does not start ("licensing expired")
>
> ** **
>
> I am sure that it is everyone who has FM 10, regardless if it is part of a
> suite or standalone. I have a longtime client and I access a virtual PC on
> their network and on this virtual PC FM 10 is installed as a standalone
> product. I just logged into the virtual PC and attempted to open FM 10 and
> get the same lousy message. Installing FM 11 as a workaround is not an
> option as this is not my PC, but my client's. I wouldn't dare install any
> other SW w/out their permission first.
>
> ** **
>
> TVB
>
> ** **
>
> *From:* framers-bounces at lists.frameusers.com [
> mailto:framers-bounces at lists.frameusers.com lists.frameusers.com>]
> *On Behalf Of *Tammy Van Boening
> *Sent:* Tuesday, January 01, 2013 12:39 PM
> *To:* 'Anjaneai S'
> *Cc:* framers at lists.frameusers.com
> *Subject:* RE: FrameMaker 10 does not start ("licensing expired")
>
> ** **
>
> Anjaneai,
>
> ** **
>
> I went to the site indicated by the link below and attempted Solution 2,
> even though I have standalone Framemaker. It was not installed as part of
> an application suite.  When I attempt to Deactivate, and then Deactivate
> Permanently, I receive the message "Please connect to the internet to
> deactivate" and I AM connected to the internet. I am unable to deactivate
> my account at all, so I am unable to attempt Solution #2.  Also, I did stop
> and then restart the FlexNet Licensing Services and that did not work
> either. Like others on this, I am unable to use Framemaker 10.
>
> ** **
>
> TVB
>
> ** **
>
> ** **
>
> ** **
>
> *From:* framers-bounces at lists.frameusers.com [
> mailto:framers-bounces at lists.frameusers.com lists.frameusers.com>]
> *On Behalf Of *Anjaneai S
> *Sent:* Tuesday, January 01, 2013 3:47 AM
> *To:* Shlomo Perets
> *Cc:* framers at lists.frameusers.com; techshoret at yahoogroups.com
> *Subject:* Re: FrameMaker 10 does not start ("licensing expired")
>
> ** **
>
> Hi Shlomo,
>
> First of all, a very Happy New Year to all dear Framers!
>
> Can you please try the steps suggested here -
>
> http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html
> 
>
> Also, please go to start - run - launch - services.msc and look for
> 'Flexnet Licensing Service' and restart/start the service.
>
> Please share me your findings.
>
> Good luck!
>
> Thanks,
> Anjaneai
>
> On Jan 1, 2013 3:06 PM, "Shlomo Perets"  wrote:
>
>
> As of this morning, when starting FM10 a message indicating "licensing
> expired" shows up, and the program would not run.
> (likely related to the change of year -- best wishes for 2013!)
>
> Other FM10 users in different locations encountered a similar problem.
>
> The Adobe chat representative suggested contacting Adobe tech support by
> phone, where I (expectedly) got a "closed for the holiday" message.
>
> FM11, FM9 and FM8 do start as expected.
>
>
> Shlomo Perets
>
> MicroType, http://www.microtype.com
> FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
> TimeSavers/Assistants
>
>
> ___
>
>
> You are currently subscribed to framers as anjaneai at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/anjaneai%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
> ___
>
>
&

FrameMaker 10 does not start ("licensing expired")

[Anjaneai S]

Hello Framers,

We have released the solution for the problem on the Adobe  Blogs.

Please follow the instructions listed to try the solution at your end for
FrameMaker 10 Launch issue, with licensing error --

http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10-not-launching.html

Thanks,
Anjaneai

On Wed, Jan 2, 2013 at 4:32 PM, Peter Hirons  wrote:

> Further to the last message from me ? I tried the support ?chat? system
> three times yesterday and three time my call was dropped without resolution
> and with no attempt by the support person to get back to me.  
>
> ** **
>
> Dreadful service!
>
> ** **
>
> Peter
>
> ** **
>
> *From:* framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] *On Behalf Of *Anjaneai S
>
> *Sent:* Tuesday, January 01, 2013 9:41 PM
> *To:* Tammy Van Boening
> *Cc:* framers at lists.frameusers.com
> *Subject:* Re: FrameMaker 10 does not start ("licensing expired")
>
> ** **
>
> Hi All,
>
> I feel sorry for the inconvenience to all of you.
>
> I am working to see if I can provide you a solution.
> Meanwhile, you all can work by the step two in the article, i.e. to reset
> your clock to a previous date of 2012.
>
> I hope to update you all tomorrow.
>
> Thanks,
> Anjaneai
>
> On Wed, Jan 2, 2013 at 2:17 AM, Tammy Van Boening <
> tammyvb at spectrumwritingllc.com> wrote:
>
> Also, just talked to a colleague and she gets this same message when she
> opens FM 10 on her desktop (and it was installed as part of the TCS suite.)
>  It appears to be any FM10 user.
>
>  
>
> TVB
>
>  
>
> *From:* framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] *On Behalf Of *Tammy Van Boening
> *Sent:* Tuesday, January 01, 2013 1:23 PM
>
>
> *Cc:* framers at lists.frameusers.com
> *Subject:* RE: FrameMaker 10 does not start ("licensing expired")
>
>  
>
> I am sure that it is everyone who has FM 10, regardless if it is part of a
> suite or standalone. I have a longtime client and I access a virtual PC on
> their network and on this virtual PC FM 10 is installed as a standalone
> product. I just logged into the virtual PC and attempted to open FM 10 and
> get the same lousy message. Installing FM 11 as a workaround is not an
> option as this is not my PC, but my client's. I wouldn't dare install any
> other SW w/out their permission first.
>
>  
>
> TVB****
>
>  
>
> *From:* framers-bounces at lists.frameusers.com [
> mailto:framers-bounces at lists.frameusers.com lists.frameusers.com>]
> *On Behalf Of *Tammy Van Boening
> *Sent:* Tuesday, January 01, 2013 12:39 PM
> *To:* 'Anjaneai S'
> *Cc:* framers at lists.frameusers.com
> *Subject:* RE: FrameMaker 10 does not start ("licensing expired")
>
>  
>
> Anjaneai,
>
>  
>
> I went to the site indicated by the link below and attempted Solution 2,
> even though I have standalone Framemaker. It was not installed as part of
> an application suite.  When I attempt to Deactivate, and then Deactivate
> Permanently, I receive the message "Please connect to the internet to
> deactivate" and I AM connected to the internet. I am unable to deactivate
> my account at all, so I am unable to attempt Solution #2.  Also, I did stop
> and then restart the FlexNet Licensing Services and that did not work
> either. Like others on this, I am unable to use Framemaker 10.
>
>  
>
> TVB
>
>  
>
>  
>
>  
>
> *From:* framers-bounces at lists.frameusers.com [
> mailto:framers-bounces at lists.frameusers.com lists.frameusers.com>]
> *On Behalf Of *Anjaneai S
> *Sent:* Tuesday, January 01, 2013 3:47 AM
> *To:* Shlomo Perets
> *Cc:* framers at lists.frameusers.com; techshoret at yahoogroups.com
> *Subject:* Re: FrameMaker 10 does not start ("licensing expired")
>
>  
>
> Hi Shlomo,
>
> First of all, a very Happy New Year to all dear Framers!
>
> Can you please try the steps suggested here -
>
> http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html
> 
>
> Also, please go to start - run - launch - services.msc and look for
> 'Flexnet Licensing Service' and restart/start the service.
>
> Please share me your findings.
>
> Good luck!
>
> Thanks,
> Anjaneai
>
> On Jan 1, 2013 3:06 PM, "Shlomo Perets"  wrote:
>
>
> As of this morning, when starting FM10 a message indicating "licensing
> expired" shows up, and the pr

FrameMaker 10 licensing "fix"...

[Anjaneai S]

Hi All,

Please check the Blog article for the solution to the problem.

http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10-not-launching.html

Thanks,
Anjaneai

On Wed, Jan 2, 2013 at 2:14 PM, Yves Barbion  wrote:

> Hi Scott
>
> I've just tested your batch file and it also works for me. After I "press
> any key to continue", I get a message saying "The system cannot accept the
> date entered", but I just have to press enter again to get FrameMaker 10 up
> and running.
>
> Thank you very much for the fix, Scott, you've already done your first
> good deed for 2013! ;-)
>
>
> Cheers
>
>
> --
> Yves Barbion
> www.scripto.nu
> ___
>
>
> You are currently subscribed to framers as anjaneai at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/anjaneai%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>
-- next part --
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Re: FrameMaker 10 does not start (licensing expired)

[Anjaneai S]

Hi Shlomo,

First of all, a very Happy New Year to all dear Framers!

Can you please try the steps suggested here -
http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html

Also, please go to start - run - launch - services.msc and look for
'Flexnet Licensing Service' and restart/start the service.

Please share me your findings.

Good luck!

Thanks,
Anjaneai
On Jan 1, 2013 3:06 PM, Shlomo Perets shlo...@microtype.com wrote:


 As of this morning, when starting FM10 a message indicating licensing
 expired shows up, and the program would not run.
 (likely related to the change of year -- best wishes for 2013!)

 Other FM10 users in different locations encountered a similar problem.

 The Adobe chat representative suggested contacting Adobe tech support by
 phone, where I (expectedly) got a closed for the holiday message.

 FM11, FM9 and FM8 do start as expected.


 Shlomo Perets

 MicroType, http://www.microtype.com
 FrameMaker/Acrobat/Captivate training  consulting * FM-to-Acrobat
 TimeSavers/Assistants


 ___


 You are currently subscribed to framers as anjan...@gmail.com.

 Send list messages to framers@lists.frameusers.com.

 To unsubscribe send a blank email to
 framers-unsubscr...@lists.frameusers.com
 or visit
 http://lists.frameusers.com/mailman/options/framers/anjaneai%40gmail.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.


___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

FrameMaker 10 does not start ("licensing expired")

[Anjaneai S]

Hi Shlomo,

First of all, a very Happy New Year to all dear Framers!

Can you please try the steps suggested here -
http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html

Also, please go to start - run - launch - services.msc and look for
'Flexnet Licensing Service' and restart/start the service.

Please share me your findings.

Good luck!

Thanks,
Anjaneai
On Jan 1, 2013 3:06 PM, "Shlomo Perets"  wrote:

>
> As of this morning, when starting FM10 a message indicating "licensing
> expired" shows up, and the program would not run.
> (likely related to the change of year -- best wishes for 2013!)
>
> Other FM10 users in different locations encountered a similar problem.
>
> The Adobe chat representative suggested contacting Adobe tech support by
> phone, where I (expectedly) got a "closed for the holiday" message.
>
> FM11, FM9 and FM8 do start as expected.
>
>
> Shlomo Perets
>
> MicroType, http://www.microtype.com
> FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
> TimeSavers/Assistants
>
>
> ___
>
>
> You are currently subscribed to framers as anjaneai at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/anjaneai%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>
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