RE: framers Digest, Vol 105, Issue 25

2014-07-30 Thread Jenny Hecker
Jeff, that worked. Thank you.


Date: Tue, 29 Jul 2014 18:04:44 +
From: Jeff Coatsworth jeff.coatswo...@jonasclub.com
To: framers@lists.frameusers.com framers@lists.frameusers.com
Subject: RE: Help with re-install on new laptop

Did you try downloading the update via the webpage instead of relying on the 
Adobe Updater?

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Re: Help with re-install on new laptop

2014-07-29 Thread Jenny Hecker
For future reference:  The fix from the Adobe KB (TCS3Update.zip) didn't work, 
but my IT guy found another one somewhere titled FM10_license_updater.exe 
that did work.  So that problem is fixed. Now I can open FM 10, but when I do 
HelpUpdates and try to download the FM 10.0.2 update, it errors out every 
time.  This has not been a fun week so far!

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Help with re-install on new laptop

2014-07-28 Thread Jenny Hecker
Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. 
Our IT group installed TCS, then I installed Mif2Go according to its 
directions. Then I tried to open FrameMaker for the first time.  I got the 
Licensing has expired message.  I ran the TCS3 update patch. I see this:  
Error loading Updater workflow.  Can anyone shed light on this?  I tried for 
almost an hour to ask the question on the Adobe forums, but it keeps kicking me 
out before I finish typing the question.  I am frustrated

Thanks,
Jenny Hecker
Infor

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RE: Help with re-install on new laptop

2014-07-28 Thread Jenny Hecker
Yes, that's the patch I'm trying to run when I get the error message Error 
loading Updater workflow.

From: Alan Houser [mailto:a...@groupwellesley.com]
Sent: Monday, July 28, 2014 1:27 PM
To: Jenny Hecker; framers@lists.frameusers.com
Subject: Re: Help with re-install on new laptop

FrameMaker 10 failed globally on January 1, 2013, apparently due to a time bomb 
inadvertently left in the source code.

To their credit, Adobe quickly released a patch. Unfortunately, the early point 
of failure and cryptic error message provide no clue about the root cause, nor 
directions to take corrective action.

Have you tried these steps? --
http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html

-Alan
---
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 7/28/14, 1:13 PM, Jenny Hecker wrote:

Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. 
Our IT group installed TCS, then I installed Mif2Go according to its 
directions. Then I tried to open FrameMaker for the first time.  I got the 
Licensing has expired message.  I ran the TCS3 update patch. I see this:  
Error loading Updater workflow.  Can anyone shed light on this?  I tried for 
almost an hour to ask the question on the Adobe forums, but it keeps kicking me 
out before I finish typing the question.  I am frustrated



Thanks,

Jenny Hecker

Infor





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Re: FrameMaker Feature Requests

2012-05-04 Thread Jenny Hecker
I would love to see a good integration from RoboHelp - FrameMaker in TCS.  
There are things in our online help that we would like to move to a structured 
format such as FM DITA.

Jenny Hecker
Infor
Columbus, Ohio

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FrameMaker Feature Requests

2012-05-04 Thread Jenny Hecker
I would love to see a good integration from RoboHelp -> FrameMaker in TCS.  
There are things in our online help that we would like to move to a structured 
format such as FM DITA.

Jenny Hecker
Infor
Columbus, Ohio

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Future Plans for Adobe FM/RH?

2012-04-18 Thread Jenny Hecker
Hi,
My manager just asked me to find out if Adobe has plans for any major upgrades 
to FrameMaker/RoboHelp/TCS in the next year, so she can add money to the budget 
for it if we think the upgrade is worth it.  Has anyone heard anything?

Thanks...
Jenny Hecker
Infor Columbus
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Future Plans for Adobe FM/RH?

2012-04-17 Thread Jenny Hecker
Hi,
My manager just asked me to find out if Adobe has plans for any major upgrades 
to FrameMaker/RoboHelp/TCS in the next year, so she can add money to the budget 
for it if we think the upgrade is worth it.  Has anyone heard anything?

Thanks...
Jenny Hecker
Infor Columbus
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