Re: [Framers] Adobe Support Phone number

2022-01-26 Thread tammyvb spectrumwritingllc . com
Unfortunately, this lack of service has nothing to do with location. I have been on hold with Adobe support for egregiously extended periods of time many times in my 25+ years of using Adobe products. Once (and I remember this vividly because of the lurch it left me in) I was in the middle of

Re: [Framers] Adobe Support Phone number

2022-01-26 Thread Klaus Daube
On 25 Jan 2022 at 2:46, Wendy Studinski wrote: > I need help getting a fresh install of my Adobe products after computer > problems. > I called 800-833-6687 and have been on hold over 3 hours now. This may happen if you are not located in the US or Canady. Thy this:

Re: [Framers] Adobe Support Phone number

2022-01-26 Thread Klaus Daube
On 25 Jan 2022 at 2:46, Wendy Studinski wrote: > I need help getting a fresh install of my Adobe products after computer > problems.  > I called 800-833-6687 and have been on hold over 3 hours now. This may happen if you are not located in the US or Canady. Thy this:

Re: [Framers] Adobe Support Phone number

2022-01-25 Thread creamertraininglists
amers@lists.frameusers.com" Subject: [Framers] Adobe Support Phone number Message-ID: <1230980330.844298.1643078791...@mail.yahoo.com> Content-Type: text/plain; charset=UTF-8 I need help getting a fresh install of my Adobe products after computer problems.? I called 800-833-6687 and have been on hold

Re: [Framers] Adobe "support?"

2018-06-07 Thread tom . beiswenger
/2018 01:49 PM Subject:Re: [Framers] Adobe "support?" Sent by:"Framers" Hi all, take your chance and fill in the survey - you may even win a price ? Ok, too bad there?s no free form field to enter your comments, but may be you can find anotherw ay to expre

Re: [Framers] Adobe "support?"

2018-06-07 Thread Wim Hooghwinkel - idtp
Hi all, take your chance and fill in the survey - you may even win a price … Ok, too bad there’s no free form field to enter your comments, but may be you can find anotherw ay to express your frustrations… or try this one for support: tcsg...@adobe.com . To take the

Re: [Framers] Adobe "support?""

2018-06-06 Thread tammyvb
Well, it has been almost 24 hours now, and I still do not have a resolution from Adobe Support. Priyank has been like a dog on a bone trying to get support to assist me, but they have gone dark and have not replied to him and save one reply to me asking me when I am going to be available (and

Re: [Framers] Adobe "support?"" Priyank Shrivastava.

2018-06-05 Thread Peter Gold
. > frameusers.com] On Behalf Of tamm...@spectrumwritingllc.com > Sent: Wednesday, June 06, 2018 2:19 AM > To: 'An email list for people using Adobe FrameMaker software.' < > framers@lists.frameusers.com> > Subject: [Framers] Adobe "support?"" > > More like a le

Re: [Framers] Adobe "support?""

2018-06-05 Thread Robert Lauriston
Adobe support was good ~20 years ago, when I started using it. On Tue, Jun 5, 2018 at 2:12 PM, Carol J. Elkins wrote: > Don't we all long for the days when Frame Technologies owned Framemaker and > there was actually good customer support? ... ___

Re: [Framers] Adobe "support?""

2018-06-05 Thread Alan Litchfield
Indeed, yes. Alan -- Dr Alan Litchfield AlphaByte PO Box 1941 Auckland, New Zealand 1140 On 6/06/18 09:12, Carol J. Elkins wrote: Don't we all long for the days when Frame Technologies owned Framemaker and there was actually good customer support? That, plus their exceptional in-box user

Re: [Framers] Adobe "support?""

2018-06-05 Thread tammyvb
: Framers On Behalf Of Carol J. Elkins Sent: Tuesday, June 5, 2018 3:12 PM To: An email list for people using Adobe FrameMaker software. Subject: Re: [Framers] Adobe "support?"" Don't we all long for the days when Frame Technologies owned Framemaker and there was actually good c

Re: [Framers] Adobe "support?""

2018-06-05 Thread Carol J. Elkins
Don't we all long for the days when Frame Technologies owned Framemaker and there was actually good customer support? That, plus their exceptional in-box user manual, were what helped me grow into being a technical writer. Without Framemaker, I doubt I would have pursued the profession. I was

Re: [Framers] Adobe "support?""

2018-06-05 Thread tammyvb
: Re: [Framers] Adobe "support?"" Hi Tammy, I can forward the details to the team and they will get back to yo. Thanks, Priyank Shrivastava. -Original Message- From: Framers [mailto:framers-bounces+priyasha=adobe@lists.frameusers.com] On Behalf Of tamm...@spectrumwrit

Re: [Framers] Adobe "support?""

2018-06-05 Thread Alan Litchfield
Hi Tammy, Relicensing Adobe Framemaker is a recurring nightmare for me because I have it installed on a MBP and travel a bit sometimes. On one occasion, it took some 8 hours to get it running again and several times I have requested an escalation of the help desk. In the number of times I

Re: [Framers] Adobe "support?""

2018-06-05 Thread Priyank Shrivastava .
AM To: 'An email list for people using Adobe FrameMaker software.' Subject: [Framers] Adobe "support?"" More like a leaking life raft in a tsunami. Trying to get help with license activation (yes, another licensing issue with Adobe - imagine that!) and after 25 minutes on hold

[Framers] Adobe "support?""

2018-06-05 Thread tammyvb
More like a leaking life raft in a tsunami. Trying to get help with license activation (yes, another licensing issue with Adobe - imagine that!) and after 25 minutes on hold w/ Chat, no one came to chat, and then evidently someone tried to connect and blam. . . got disconnected. Gave up on chat