Re: Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-29 Thread Robert Lauriston
I don't buy that at all. DITA has major costs that are not offset
unless you have substantial opportunities for reuse and publish in
multiple languages.

There's no rational reason to spend money on low-value upgrades. Do a
cost-benefit analysis and know what you're paying for. At one old job
we were using FM6. We looked at 7.0, 7.1, and 7.2, nobody thought they
were worth the cost.

FrameMaker's major competition is Flare, which does a pretty good job
of importing FM files.

On Fri, Jan 24, 2014 at 8:54 AM, Roger Shuttleworth shutti...@gmail.com wrote:

All the complaints about prices, pricing
 models, low-value releases, poor documentation, etc. constitute a very
 cogent argument for structured authoring and XML, with its independence of
 proprietary tools.
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Re: Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-29 Thread Robert Lauriston
Adobe says it supports DocBook and various other things besides DITA:

http://www.adobe.com/products/framemakerxmlauthor/features.html

On Fri, Jan 24, 2014 at 6:24 AM, Bernard Gagne bernyga...@rogers.com wrote:
 That's great as long as you use DITA. We use DocBook so FrameMaker XML
 Author (which should more appropriately be called FrameMaker DITA Author) is
 useless.
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Re: Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-29 Thread Robert Lauriston
Adobe also says it does not support DocBook:

http://www.adobe.com/ca/products/framemakerxmlauthor/faq.html (see
What is the difference ...)

On Mon, Jan 27, 2014 at 10:01 AM, Robert Lauriston rob...@lauriston.com wrote:
 Adobe says it supports DocBook and various other things besides DITA:

 http://www.adobe.com/products/framemakerxmlauthor/features.html

 On Fri, Jan 24, 2014 at 6:24 AM, Bernard Gagne bernyga...@rogers.com wrote:
 That's great as long as you use DITA. We use DocBook so FrameMaker XML
 Author (which should more appropriately be called FrameMaker DITA Author) is
 useless.
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Re: Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-27 Thread Bernard Gagne
That's great as long as you use DITA. We use DocBook so FrameMaker XML Author 
(which should more appropriately be called FrameMaker DITA Author) is useless. 
Oxygen and XMetal have nothing to fear.

Berny Gagne
Senior Technical Writer
Siemens Canada



On Thursday, January 23, 2014 8:28:02 AM, Robert Lauriston 
rob...@lauriston.com wrote:
 
My guess is Adobe's goal in creating FrameMaker XML Author and pricing
it at $400 is to eliminate the cost savings incentive for structured
FrameMaker users to switch to Oxygen or XMetal instead of adding more
FM seats.


 Also, at $400, I doubt if FrameMaker XML Author is going to be able to 
 compete with other XML editors out there. The idea is fantastic, but the cost 
 needs to be around $100-150 a seat.
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Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-24 Thread Roger Shuttleworth
Hello Framers

It has been interesting and entertaining to read the various posts about 
upgrades and pricing. Thanks to Syed for persisting with this. A few 
statements that have been made raised my eyebrows somewhat:

"Three releases of FrameMaker in 18 months" - really? I must have missed 
two of them. FM 11.0.1 and 11.0.2 were "critical" bug fixes, meaning 
that QA had somehow missed testing minor things like publishing a book. 
I'm unaware of a FM 11.1 or 11.2, and so is the Adobe website.

"I just keep smiling when I use the new FM12 UI". This in a supposedly 
unbiased review. Woohoo, coloured icons. Reminds me of a Windex ad. 
Enough said.

But to be serious for a moment: All the complaints about prices, pricing 
models, low-value releases, poor documentation, etc. constitute a very 
cogent argument for structured authoring and XML, with its independence 
of proprietary tools. These are the very evils that the XML community 
have been inveighing against for years now - the old "evil empire" 
comments that used to be made about M$ and other software vendors. It 
seems to me that any Framers who are not yet using structured authoring 
and XML, and/or are not convinced about its benefits, should do some 
serious thinking about where the future lies. Even Adobe has figured 
this out.

Speaking personally, I think the only real argument for continuing to 
use FrameMaker is its so-far peerless PDF generation capability. For 
that you don't need to upgrade at all. And as soon as a cheap or 
open-source alternative appears, that argument becomes irrelavant.

Roger Shuttleworth
(now) Wirral, UK


On 22/01/2014 7:43 PM, Syed Zaeem Hosain (Syed.Hosain at aeris.net) wrote:
>> Also, at $400, I doubt if FrameMaker XML Author is going to be able to 
>> compete with other XML editors out there. The idea is fantastic, but the 
>> cost needs to be around $100-150 a seat.
>
> A list: http://en.wikipedia.org/wiki/Comparison_of_XML_editors. Many licensed 
> and free versions listed there.
>
> I use Altova's XMLSpy Enterprise (for XML and WSDL development work, so it is 
> not inexpensive), but they also have a simpler XML tool available called 
> Authentic: http://www.altova.com/authentic.html.
>
> Authentic is available: (a) free as a Community Edition, with some 
> limitations, and (b) as an Enterprise version with more features for $59 
> including a support and maintenance package price of $14.75 for 1 year, and 
> $23.60 for 2 years.
>
> I do not know how well Authentic compares to Oxygen or Adobe XML Author, but 
> the price is tough to beat - for either the Community or Enterprise versions! 
> :)
>
> Z
>
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RE: Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-23 Thread Steve Rickaby
At 11:28 -0800 22/1/14, Syed Zaeem Hosain (syed.hos...@aeris.net) wrote:

The unhappy ones are probably the small users - like myself - who helped 
FrameMaker become what it is and Adobe *clearly* does not care about us 
anymore. That is unlike the founders of Frame Technology who I met many years 
ago ... and the founders of Adobe too, I would hope!

Indeed: I suspect that the many small users such as myself (one seat since 
1993) who have happily evangelized for FrameMaker, not through affection for 
Adobe, but simply because the tool is so damn *good*, do feel we are being 
shouldered out. FrameMaker has been the cornerstone of my professional life: I 
use InDesign, Acrobat, DreamWeaver and Illustrator too, but it would all have 
been impossible without FrameMaker, and over thirty published textbooks bear 
that out.

Surely one of the key principles of running a successful company is keeping 
faith with its customers, no matter how small?

-- 
Steve [the one wearing the 'FrameMaker for OS X' T-shirt at IPEX 2006]
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Re: Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-23 Thread Robert Lauriston
My guess is Adobe's goal in creating FrameMaker XML Author and pricing
it at $400 is to eliminate the cost savings incentive for structured
FrameMaker users to switch to Oxygen or XMetal instead of adding more
FM seats.

 Also, at $400, I doubt if FrameMaker XML Author is going to be able to 
 compete with other XML editors out there. The idea is fantastic, but the cost 
 needs to be around $100-150 a seat.
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Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-22 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Maxwell Hoffman said:
 For another viewpoint, Adobe was just named in the top 100 companies to work 
 for by Fortune. Our 2013 revenues considerably exceeded projections. So 
 somebody out there is happy with Adobe.  ;-)

Perhaps. :) But, at what cost?

The unhappy ones are probably the small users - like myself - who helped 
FrameMaker become what it is and Adobe *clearly* does not care about us 
anymore. That is unlike the founders of Frame Technology who I met many years 
ago ... and the founders of Adobe too, I would hope!

Financial success by large companies is not the only measure of success that 
matters. It is why in my 35+ years of work, I have chosen to do many small 
startups and try to only work for small companies. My current startup (I was 
one of the founders) now has 80 employees and I bet that, *collectively*, we 
are a happier bunch of people than all the folks at Adobe. But we will *never* 
make those top lists due to our tiny size! :)

FWIW, the largest company I ever worked for was Analog Devices (helped their 
small 60 person semiconductor division grow large ... my first job out of 
college). Even there, supporting small customers was a matter of pride for us - 
an *individual* could buy a single part from them directly when I worked there.

Z

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Re: Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-22 Thread Steve Rickaby
At 07:49 -0800 22/1/14, Syed Zaeem Hosain (syed.hos...@aeris.net) wrote:

Financial success by large companies is not the only measure of success that 
matters. It is why in my 35+ years of work, I have chosen to do many small 
startups and try to only work for small companies. My current startup (I was 
one of the founders) now has 80 employees and I bet that, *collectively*, we 
are a happier bunch of people than all the folks at Adobe. But we will *never* 
make those top lists due to our tiny size! :)

I forgot the precise statistic, but I believe that something like 70% of the UK 
economy is made up of companies with ten employees or less (and no, that 
doesn't mean we're just a nation of shopkeepers ;-)

-- 
Steve [Trim e-mails: use less disk, use less power, use less planet]
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RE: Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-22 Thread Rick Quatro
Excellent point by Syed. Another point that is easy to miss in this
discussion: If all of Adobe's products had the level of quality control that
FrameMaker has (long-standing and new bugs, outdated and incomplete
documentation, etc.), Adobe certainly wouldn't be as successful as it is. In
my opinion, FrameMaker's upgrade pricing is way too high, especially for
those who got stuck with FrameMaker 9. Adobe should be especially generous
with previous version users to keep them in the fold. 

Also, at $400, I doubt if FrameMaker XML Author is going to be able to
compete with other XML editors out there. The idea is fantastic, but the
cost needs to be around $100-150 a seat.

No disrespect intended for Max or Kapil, just the way I see it.

Rick Quatro
Carmen Publishing Inc.
585-366-4017
r...@frameexpert.com

Maxwell Hoffman said:
 For another viewpoint, Adobe was just named in the top 100 companies 
 to work for by Fortune. Our 2013 revenues considerably exceeded 
 projections. So somebody out there is happy with Adobe.  ;-)

Perhaps. :) But, at what cost?

The unhappy ones are probably the small users - like myself - who helped
FrameMaker become what it is and Adobe *clearly* does not care about us
anymore. That is unlike the founders of Frame Technology who I met many
years ago ... and the founders of Adobe too, I would hope!

Financial success by large companies is not the only measure of success that
matters. It is why in my 35+ years of work, I have chosen to do many small
startups and try to only work for small companies. My current startup (I was
one of the founders) now has 80 employees and I bet that, *collectively*, we
are a happier bunch of people than all the folks at Adobe. But we will
*never* make those top lists due to our tiny size! :)

FWIW, the largest company I ever worked for was Analog Devices (helped their
small 60 person semiconductor division grow large ... my first job out of
college). Even there, supporting small customers was a matter of pride for
us - an *individual* could buy a single part from them directly when I
worked there.

Z


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RE: Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-22 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Rick Quatro said:
 Excellent point by Syed. Another point that is easy to miss in this 
 discussion: If all of Adobe's products had the level of quality control that 
 FrameMaker has (long-standing and new bugs, outdated and incomplete 
 documentation, etc.), Adobe certainly wouldn't be as successful as it is.

Indeed, yes! It is the small users loyal to FrameMaker, despite of the above, 
who have stayed with the product for a long time. Larger corporations will make 
decisions to switch tools if they encounter issues or cost concerns - even if 
their employees may say or want otherwise.

 In my opinion, FrameMaker's upgrade pricing is way too high

Yes!

 especially for those who got stuck with FrameMaker 9. Adobe should be 
 especially generous with previous version users to keep them in the fold. 

I suspect that this generosity is unlikely - this is probably one of the groups 
of people that Adobe wants to move over to the subscription model, by forcing 
them to either spend $999 for an upgrade or make them think that the annual 
contract with monthly payments is a better deal. 

 Also, at $400, I doubt if FrameMaker XML Author is going to be able to 
 compete with other XML editors out there. The idea is fantastic, but the cost 
 needs to be around $100-150 a seat.

Yes. There are already lower-cost (many free too) XML editor products that work 
very well. Although some are expensive too ... like Oxygen at $423 a seat.

 No disrespect intended for Max or Kapil, just the way I see it.

Agreed! I hope I have been clear about that too ... if not, thanks for 
emphasizing it. :) I fault the Adobe pricing policy folks for the stupidities 
over the past few years ... of $399 upgrades - some of which should have been 
treated as bug fix releases, IMHO. 

Z

Maxwell Hoffman said:
 For another viewpoint, Adobe was just named in the top 100 companies 
 to work for by Fortune. Our 2013 revenues considerably exceeded 
 projections. So somebody out there is happy with Adobe.  ;-)

Perhaps. :) But, at what cost?

The unhappy ones are probably the small users - like myself - who helped 
FrameMaker become what it is and Adobe *clearly* does not care about us 
anymore. That is unlike the founders of Frame Technology who I met many years 
ago ... and the founders of Adobe too, I would hope!

Financial success by large companies is not the only measure of success that 
matters. It is why in my 35+ years of work, I have chosen to do many small 
startups and try to only work for small companies. My current startup (I was 
one of the founders) now has 80 employees and I bet that, *collectively*, we 
are a happier bunch of people than all the folks at Adobe. But we will
*never* make those top lists due to our tiny size! :)

FWIW, the largest company I ever worked for was Analog Devices (helped their 
small 60 person semiconductor division grow large ... my first job out of 
college). Even there, supporting small customers was a matter of pride for us - 
an *individual* could buy a single part from them directly when I worked there.

Z



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Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-22 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Maxwell Hoffman said:
> For another viewpoint, Adobe was just named in the top 100 companies to work 
> for by Fortune. Our 2013 revenues considerably exceeded projections. So 
> "somebody" out there is happy with Adobe.  ;-)

Perhaps. :) But, at what cost?

The unhappy ones are probably the small users - like myself - who helped 
FrameMaker become what it is and Adobe *clearly* does not care about us 
anymore. That is unlike the founders of Frame Technology who I met many years 
ago ... and the founders of Adobe too, I would hope!

Financial success by large companies is not the only measure of success that 
matters. It is why in my 35+ years of work, I have chosen to do many small 
startups and try to only work for small companies. My current startup (I was 
one of the founders) now has 80 employees and I bet that, *collectively*, we 
are a happier bunch of people than all the folks at Adobe. But we will *never* 
make those top lists due to our tiny size! :)

FWIW, the largest company I ever worked for was Analog Devices (helped their 
small 60 person semiconductor division grow large ... my first job out of 
college). Even there, supporting small customers was a matter of pride for us - 
an *individual* could buy a single part from them directly when I worked there.

Z



Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-22 Thread Steve Rickaby
At 07:49 -0800 22/1/14, Syed Zaeem Hosain (Syed.Hosain at aeris.net) wrote:

>Financial success by large companies is not the only measure of success that 
>matters. It is why in my 35+ years of work, I have chosen to do many small 
>startups and try to only work for small companies. My current startup (I was 
>one of the founders) now has 80 employees and I bet that, *collectively*, we 
>are a happier bunch of people than all the folks at Adobe. But we will *never* 
>make those top lists due to our tiny size! :)

I forgot the precise statistic, but I believe that something like 70% of the UK 
economy is made up of companies with ten employees or less (and no, that 
doesn't mean we're just a nation of shopkeepers ;-)

-- 
Steve [Trim e-mails: use less disk, use less power, use less planet]


Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-22 Thread Rick Quatro
Excellent point by Syed. Another point that is easy to miss in this
discussion: If all of Adobe's products had the level of quality control that
FrameMaker has (long-standing and new bugs, outdated and incomplete
documentation, etc.), Adobe certainly wouldn't be as successful as it is. In
my opinion, FrameMaker's upgrade pricing is way too high, especially for
those who got stuck with FrameMaker 9. Adobe should be especially generous
with previous version users to keep them in the fold. 

Also, at $400, I doubt if FrameMaker XML Author is going to be able to
compete with other XML editors out there. The idea is fantastic, but the
cost needs to be around $100-150 a seat.

No disrespect intended for Max or Kapil, just the way I see it.

Rick Quatro
Carmen Publishing Inc.
585-366-4017
rick at frameexpert.com

Maxwell Hoffman said:
> For another viewpoint, Adobe was just named in the top 100 companies 
> to work for by Fortune. Our 2013 revenues considerably exceeded 
> projections. So "somebody" out there is happy with Adobe.  ;-)

Perhaps. :) But, at what cost?

The unhappy ones are probably the small users - like myself - who helped
FrameMaker become what it is and Adobe *clearly* does not care about us
anymore. That is unlike the founders of Frame Technology who I met many
years ago ... and the founders of Adobe too, I would hope!

Financial success by large companies is not the only measure of success that
matters. It is why in my 35+ years of work, I have chosen to do many small
startups and try to only work for small companies. My current startup (I was
one of the founders) now has 80 employees and I bet that, *collectively*, we
are a happier bunch of people than all the folks at Adobe. But we will
*never* make those top lists due to our tiny size! :)

FWIW, the largest company I ever worked for was Analog Devices (helped their
small 60 person semiconductor division grow large ... my first job out of
college). Even there, supporting small customers was a matter of pride for
us - an *individual* could buy a single part from them directly when I
worked there.

Z




Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-22 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
Rick Quatro said:
> Excellent point by Syed. Another point that is easy to miss in this 
> discussion: If all of Adobe's products had the level of quality control that 
> FrameMaker has (long-standing and new bugs, outdated and incomplete 
> documentation, etc.), Adobe certainly wouldn't be as successful as it is.

Indeed, yes! It is the small users loyal to FrameMaker, despite of the above, 
who have stayed with the product for a long time. Larger corporations will make 
decisions to switch tools if they encounter issues or cost concerns - even if 
their employees may say or want otherwise.

> In my opinion, FrameMaker's upgrade pricing is way too high

Yes!

> especially for those who got stuck with FrameMaker 9. Adobe should be 
> especially generous with previous version users to keep them in the fold. 

I suspect that this generosity is unlikely - this is probably one of the groups 
of people that Adobe wants to move over to the subscription model, by forcing 
them to either spend $999 for an "upgrade" or make them think that the annual 
contract with monthly payments is a better deal. 

> Also, at $400, I doubt if FrameMaker XML Author is going to be able to 
> compete with other XML editors out there. The idea is fantastic, but the cost 
> needs to be around $100-150 a seat.

Yes. There are already lower-cost (many free too) XML editor products that work 
very well. Although some are expensive too ... like Oxygen at $423 a seat.

> No disrespect intended for Max or Kapil, just the way I see it.

Agreed! I hope I have been clear about that too ... if not, thanks for 
emphasizing it. :) I fault the Adobe pricing policy folks for the stupidities 
over the past few years ... of $399 upgrades - some of which should have been 
treated as bug fix releases, IMHO. 

Z

Maxwell Hoffman said:
> For another viewpoint, Adobe was just named in the top 100 companies 
> to work for by Fortune. Our 2013 revenues considerably exceeded 
> projections. So "somebody" out there is happy with Adobe.  ;-)

Perhaps. :) But, at what cost?

The unhappy ones are probably the small users - like myself - who helped 
FrameMaker become what it is and Adobe *clearly* does not care about us 
anymore. That is unlike the founders of Frame Technology who I met many years 
ago ... and the founders of Adobe too, I would hope!

Financial success by large companies is not the only measure of success that 
matters. It is why in my 35+ years of work, I have chosen to do many small 
startups and try to only work for small companies. My current startup (I was 
one of the founders) now has 80 employees and I bet that, *collectively*, we 
are a happier bunch of people than all the folks at Adobe. But we will
*never* make those top lists due to our tiny size! :)

FWIW, the largest company I ever worked for was Analog Devices (helped their 
small 60 person semiconductor division grow large ... my first job out of 
college). Even there, supporting small customers was a matter of pride for us - 
an *individual* could buy a single part from them directly when I worked there.

Z





Now OT, I suppose. RE: Adobe pricing policies (was: FrameMaker 12 released)

2014-01-22 Thread Syed Zaeem Hosain (syed.hos...@aeris.net)
> Also, at $400, I doubt if FrameMaker XML Author is going to be able to 
> compete with other XML editors out there. The idea is fantastic, but the cost 
> needs to be around $100-150 a seat.

A list: http://en.wikipedia.org/wiki/Comparison_of_XML_editors. Many licensed 
and free versions listed there.

I use Altova's XMLSpy Enterprise (for XML and WSDL development work, so it is 
not inexpensive), but they also have a simpler XML tool available called 
Authentic: http://www.altova.com/authentic.html.

Authentic is available: (a) free as a Community Edition, with some limitations, 
and (b) as an Enterprise version with more features for $59 including a support 
and maintenance package price of $14.75 for 1 year, and $23.60 for 2 years.

I do not know how well Authentic compares to Oxygen or Adobe XML Author, but 
the price is tough to beat - for either the Community or Enterprise versions! :)

Z