Re: partial page graphic lines won't print - RESEND

2007-10-08 Thread Peter Gold
Hi, Jeffrey:

It's not clear if you're printing from FM, or from a PDF made from the
FrameMaker file. You've also not mentioned the printer you're using.
There's no unit given dimension 0.016 that you mentioned - is it mm,
points, inches, etc?

In Acrobat Help, search for Fix hairlines. This topic discusses the
problem of printing very thin lines to offset printers, and offers a
fix when printing from PDF. You may want to take a hint from this
topic and retry increasing the line width in the problem graphic to at
least one point to see if that prints correctly from FM. When printing
from PDF, the fix doesn't require changing line widths in graphics.

HTH

Regards,

Peter
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RE: partial page graphic lines won't print - RESEND

2007-10-08 Thread Casher, Jeffrey
Peter,

You may or may not have received the email I sent to John Hogan in
response to his suggestion to fix the optcgm.prf file. In that email I
expressed my feeling that this problem is not with the cgm that I'm
trying to print, because I can place the cgm elsewhere in the file, and
the lines in the graphic will print just fine when I print a hardcopy on
my HP LaserJet 4050 printer, or if I create a pdf of the page using our
PDF995 distiller(?)(pdf maker); the lines in the graphic are visible on
my flat screen monitor all the time. However, if I put the graphic
(which prints elsewhere in the document) in a partial-page anchored
frame, the lines in the graphic do not print (are not visible) on a
hardcopy printed page or on the pdf of the page. IF I CHANGE THE FRAME
SIZE TO FULL-PAGE, the lines in the graphic do print (are visible) on a
hardcopy printed page and on the pdf of the page.

To respond to your other questions: when I print the hardcopy of the
page, I am printing from FM; when I refer to lines not appearing on the
pdf, I am talking about when I view a pdf copy of the page in Acrobat,
the lines are not visible on my flat screen monitor.

The printer type I mentioned above.

The unit of measure for the line width is inches. 

ONE OTHER THING I TRIED TODAY:

In my FM document, this partial-page graphic is preceded by three
full-page graphics (cgm's)(all of which print just fine). I deleted the
problem graphic from the partial-page anchored frame, and imported (by
reference) a cgm of one of the full page graphics that precedes it. The
lines and text of the full-page graphic were visible (on my flat screen
monitor) in the partial-page anchored frame, but when I print a hardcopy
of the page on my HP LaserJet 4050 printer, the lines are not visible
and do not print on the page, only the text is visible and prints; the
same thing happens when I make a pdf of the page and view the page in
Acrobat.  IF I CHANGE THE FRAME SIZE TO FULL-PAGE, the lines in the
graphic do print (are visible) on a hardcopy printed page and on the pdf
of the page in Acrobat.

Regards,

Jeffrey Casher



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
] On Behalf Of Peter Gold
Sent: Monday, October 08, 2007 10:26 AM
To: Casher, Jeffrey
Cc: framers@lists.frameusers.com
Subject: Re: partial page graphic lines won't print - RESEND

Hi, Jeffrey:

It's not clear if you're printing from FM, or from a PDF made from the
FrameMaker file. You've also not mentioned the printer you're using.
There's no unit given dimension 0.016 that you mentioned - is it mm,
points, inches, etc?

In Acrobat Help, search for Fix hairlines. This topic discusses the
problem of printing very thin lines to offset printers, and offers a
fix when printing from PDF. You may want to take a hint from this
topic and retry increasing the line width in the problem graphic to at
least one point to see if that prints correctly from FM. When printing
from PDF, the fix doesn't require changing line widths in graphics.

HTH

Regards,

Peter
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Peter Gold
KnowHow ProServices
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Re: partial page graphic lines won't print - RESEND

2007-10-08 Thread Peter Gold
Hi, Jeffrey:

On 10/8/07, Casher, Jeffrey [EMAIL PROTECTED] wrote:
 Peter,

 You may or may not have received the email I sent to John Hogan in
 response to his suggestion to fix the optcgm.prf file. In that email I
 expressed my feeling that this problem is not with the cgm that I'm
 trying to print, because I can place the cgm elsewhere in the file, and
 the lines in the graphic will print just fine when I print a hardcopy on
 my HP LaserJet 4050 printer, or if I create a pdf of the page using our
 PDF995 distiller(?)(pdf maker); the lines in the graphic are visible on
 my flat screen monitor all the time. However, if I put the graphic
 (which prints elsewhere in the document) in a partial-page anchored
 frame, the lines in the graphic do not print (are not visible) on a
 hardcopy printed page or on the pdf of the page. IF I CHANGE THE FRAME
 SIZE TO FULL-PAGE, the lines in the graphic do print (are visible) on a
 hardcopy printed page and on the pdf of the page.

[snip]

It's not clear to me what partial-page anchored frame means. It
could mean a page-anchored frame - a graphic frame, made with the
Frame tool from the Graphics toolbox, that's pasted to the page, but
not anchored within text - that takes up part of the page. Or, it
could mean a frame anchored within text, that takes up part of the
page.

If the problem only occurs in a page-anchored graphics frame, you may
have discovered a bug. If you can verify it is a bug, please file a
bug report with Adobe at
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

It's also not clear to me when you say IF I CHANGE THE FRAME SIZE TO
FULL-PAGE, the lines in the graphic do print (are visible) on a
hardcopy printed page and on the pdf of the page in Acrobat, if the
graphic is enlarged when you enlarge the frame, or if you only enlarge
the frame, but leave the graphic magnification unchanged. Enlarging
the graphic enlarges the line widths, which could account for the
successful printing.

When you substitute another cgm graphic that behaves correctly, this
seems to indicate that the problem is in the particular graphic, not
the cgm file format. Have you compared the line widths in the good and
problem graphics?

Have you tried the MIF wash technique to remove any possible file
corruption - saving a backup copy of the file, then saving the file as
MIF, opening the MIF and saving as a .fm file replacing the original
file, then trying the print operations? If this succeeds, great. If
not, it again indicates a problem in the graphic, probably the line
width. Please read the topic in Acrobat Help that I suggested, if you
haven't, to understand the line-width issue - CAD programs can create
lines thinner than some applications or procedures can reproduce
reliably.

Another approach to removing corruption is to create a new FM file
from the same template, then copy from the start of the file to a
point just before the problem page, paste into the new document; then
copy from a point after the problem page, and paste into the new
document. Then create new content for the omitted problem area in the
new document in the correct location.

TIP: You can save time by printing only the suspect page.

This exhausts my knowledge.

HTH

Regards,

Peter
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RE: partial page graphic lines won't print - RESEND

2007-10-08 Thread Casher, Jeffrey
Peter,

My partial-page anchored frame means a frame anchored within text,
that takes up part of the page.

When I say IF I CHANGE THE FRAME SIZE TO FULL-PAGE, the lines in the
graphic do print (are visible) on a hardcopy printed page and on the pdf
of the page in Acrobat, I mean that I select the frame, grab the bottom
center handle of the frame, and increase the frame size (drag the handle
to the bottom of the page, except that I leave two lines for the figure
title) to full-page; the graphic is NOT SCALED during this action; it
remains a partial page graphic in a FULL-PAGE frame.

You wrote: When you substitute another cgm graphic that behaves
correctly, this seems to indicate that the problem is in the particular
graphic, not
the cgm file format. Have you compared the line widths in the good and
problem graphics? Apparently you misunderstood my description (in the
part of the email that was snipped) of what happens when I
substitute another graphic; it DOES NOT behave correctly; IOW, when I
delete the partial page graphic, leave the frame size as partial page
also, and import a full-page graphic, the lines in the graphic are not
visible (do not print) on a hardcopy of the page, and are not visible
(are not displayed) in Acrobat when I make a pdf of the page. HOWEVER,
if I then to back into the text file, increase the anchored frame size
to full-page (without scaling the graphic), the lines in the graphic are
then visible (and are printed) on a hardcopy of the page, and are
visible (and are displayed) in Acrobat when I make a pdf of the page.

I have not tried the MIF wash technique; I was hoping for a simpler
solution.

Although I will give it a try, your suggestion to fix hairlines in
Acrobat does not solve my problem of printing a hardcopy of the page out
of FrameMaker.

Thanks for your efforts,

Jeffrey Casher 




-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Peter Gold
Sent: Monday, October 08, 2007 12:42 PM
To: Casher, Jeffrey
Cc: framers@lists.frameusers.com
Subject: Re: partial page graphic lines won't print - RESEND

Hi, Jeffrey:

On 10/8/07, Casher, Jeffrey [EMAIL PROTECTED] wrote:
 Peter,

 You may or may not have received the email I sent to John Hogan in
 response to his suggestion to fix the optcgm.prf file. In that email
I
 expressed my feeling that this problem is not with the cgm that I'm
 trying to print, because I can place the cgm elsewhere in the file,
and
 the lines in the graphic will print just fine when I print a hardcopy
on
 my HP LaserJet 4050 printer, or if I create a pdf of the page using
our
 PDF995 distiller(?)(pdf maker); the lines in the graphic are visible
on
 my flat screen monitor all the time. However, if I put the graphic
 (which prints elsewhere in the document) in a partial-page anchored
 frame, the lines in the graphic do not print (are not visible) on a
 hardcopy printed page or on the pdf of the page. IF I CHANGE THE FRAME
 SIZE TO FULL-PAGE, the lines in the graphic do print (are visible) on
a
 hardcopy printed page and on the pdf of the page.

[snip]

It's not clear to me what partial-page anchored frame means. It
could mean a page-anchored frame - a graphic frame, made with the
Frame tool from the Graphics toolbox, that's pasted to the page, but
not anchored within text - that takes up part of the page. Or, it
could mean a frame anchored within text, that takes up part of the
page.

If the problem only occurs in a page-anchored graphics frame, you may
have discovered a bug. If you can verify it is a bug, please file a
bug report with Adobe at
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

It's also not clear to me when you say IF I CHANGE THE FRAME SIZE TO
FULL-PAGE, the lines in the graphic do print (are visible) on a
hardcopy printed page and on the pdf of the page in Acrobat, if the
graphic is enlarged when you enlarge the frame, or if you only enlarge
the frame, but leave the graphic magnification unchanged. Enlarging
the graphic enlarges the line widths, which could account for the
successful printing.

When you substitute another cgm graphic that behaves correctly, this
seems to indicate that the problem is in the particular graphic, not
the cgm file format. Have you compared the line widths in the good and
problem graphics?

Have you tried the MIF wash technique to remove any possible file
corruption - saving a backup copy of the file, then saving the file as
MIF, opening the MIF and saving as a .fm file replacing the original
file, then trying the print operations? If this succeeds, great. If
not, it again indicates a problem in the graphic, probably the line
width. Please read the topic in Acrobat Help that I suggested, if you
haven't, to understand the line-width issue - CAD programs can create
lines thinner than some applications or procedures can reproduce
reliably.

Another approach to removing corruption is to create a new FM file
from the same template, then copy from the start

Re: partial page graphic lines won't print - RESEND

2007-10-08 Thread Peter Gold
Hi, Jeffrey:

Thanks for the clarification.

You wrote:

Apparently you misunderstood my description (in the
part of the email that was snipped) of what happens when I
substitute another graphic; it DOES NOT behave correctly; IOW, when I
delete the partial page graphic, leave the frame size as partial page
also, and import a full-page graphic, the lines in the graphic are not
visible (do not print) on a hardcopy of the page, and are not visible
(are not displayed) in Acrobat when I make a pdf of the page. HOWEVER,
if I then to back into the text file, increase the anchored frame size
to full-page (without scaling the graphic), the lines in the graphic are
then visible (and are printed) on a hardcopy of the page, and are
visible (and are displayed) in Acrobat when I make a pdf of the page.
==

This seems to indicate that there's something wrong in the anchored
frame, the page it's on, and/or the surrounding area of the document.

If the MIF wash doesn't fix it, and the reconstruction by copy/paste
to a new file that I suggested also doesn't fix it, then, based on the
test results you're seeing, you've probably discovered a bug that
needs to be reported.

The MIF wash isn't too big a deal to perform when troubleshooting.
Yes, it's a nuisance if you need to add it to a workflow for all
files. I was just suggesting a technique that could clear FM file
corruption, if it's present.

My point about reading and understanding the topic described in
Acrobat Help was to clarify the issues of very thin line widths that
occur in files; it's possibly a clue to the problem that's surfacing
in your FM files. Sorry if I was confusing.

Regards,

Peter
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Peter Gold
KnowHow ProServices
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