Re: [Frameworks] Fwd: Important Changes to Motion Picture Film Distribution Customer Service
same here. I've always ordered from Rochester... and whether I was on the West Coast in Vancouver or on the East coast in Halifax, it always arrived the next day, even in Sackville which was a small town of only 3000 (certainly not a major urban centre), still arrived next day. The only time I couldn't do that was when I was teaching a workshop up north in the arctic in the Northwest territories so that time I had to order in advance before I left by plane so, as long as you're not up in the arctic circle next day delivery should still be pretty sweetl xoadc On 2014-10-17, at 6:48 PM, Roger Wilson wrote: I live in Ottawa Ontario in Canada and have had to order my film from Rochester for years. I usually get it next day, it really does not affect my process other then I need to plan ahead. I rather see Kodak make these type of changes then discontinuing film stocks. Roger D. Wilson Film Scientist 613 324 - 7504 rogerdwil...@sympatico.ca http://www.rogerdwilson.ca Without failure you can never achieve success. I have based my process and my career as an experimental film artist on this statement; and I welcome it as it pushes me forward as an artist to try something different, something new. From: d.nad...@gmail.com Date: Fri, 17 Oct 2014 14:01:27 -0700 To: infiltration...@gmail.com CC: frameworks@jonasmekasfilms.com Subject: Re: [Frameworks] Fwd: Important Changes to Motion Picture Film Distribution Customer Service It's true. I'm sitting in the lobby of Kodak's Will Call garage in Hollywood waiting for my last case of super-8 film from this place. It's finally happening... Adieu, Dana Sent from my iPhone On Oct 16, 2014, at 1:19 PM, Charles Chadwick infiltration...@gmail.com wrote: :charles:chadwick: :artist:filmmaker: www.charleschadwick.org Begin forwarded message: From: Kodak's Entertainment Imaging ko...@reply.catalystinc.com Date: October 16, 2014 at 1:08:09 PM PDT To: infiltration...@gmail.com Subject: Important Changes to Motion Picture Film Distribution Customer Service Reply-To: Kodak reply-fe5710777c63047c761d-32486288_html-690207916-3409...@reply.catalystinc.com View in a webpage InMotion News from Kodak Entertainment Imaging New Direct Shipping Model Kodak is in the midst of optimizing its motion picture film distribution by moving to a direct ship model, serving customers from our manufacturing facility in Rochester. As such, today we are announcing some changes in the way we distribute our motion picture products and provide customer service within the United States. Effective Monday November 3, 2014: Reflective of our newly centralized service and support model, normal customer service telephone hours will now be Monday thru Friday, 8am to 5pm Eastern Time. All orders will continue to be placed either by calling 1-800-621-FILM (3456) and pressing prompt 1, or by sending an e-mail outlining your order, a purchase order number where applicable, ship to information, your Kodak account number, or credit card information, toeiameri...@kodak.com.* *Please note: Unless otherwise arranged, Kodak will ship your order from our Rochester Distribution Center to your provided address via a common carrier of Kodak's choice. Anticipated delivery will be five (5) working days after the date of your order. When possible, expedited delivery is available at your sole expense. In addition: • Will Call service in the New York City area will no longer be provided. • Our Hollywood Distribution Facility will relocate to PRO-TEK Vaults, in Burbank California. Limited pick-up capabilities will be available from that location. • Kodak's ShootSaver service will no longer be available. As we have done for over a century, Kodak continues to provide motion picture products and support to filmmakers not only in the United States, but worldwide. Should you have special needs please contact your Kodak Account Manager or visit our website www.kodak.com/go/motion. Thank you for your patience and support as we launch this new delivery process. Everyone here at Kodak looks forward to working with you now and into the future. Sincerely, Bruce A. Berke Manager Sales, Marketing Administration Kodak Entertainment Imaging Join us on Facebook Follow us on Twitter atKodak_ShootFilm Watch us on YouTube Kodak Email Privacy Policy: To change your email address or other contact information, please update your profile. If you do not wish to receive promotional emails from Kodak's Entertainment Imaging Team, please unsubscribe. The sender of this email is Kodak's Entertainment Imaging Team, 343 State Street, Rochester, NY 14650. www.kodak.com/go/motion | 1.800.621.FILM for USC ©Kodak, 2013
Re: [Frameworks] Fwd: Important Changes to Motion Picture Film Distribution Customer Service
It's more of note because it's actual evidence of their downsizing. There's a lot of film stuff going on in New York, and Kodak closing their walk in office there is the end of an era in a way. It's sad more than anything, but like everyone's said, the supply is still there at least for a while. -charles On Sat, Oct 18, 2014 at 6:30 AM, Amanda Christie ama...@amandadawnchristie.ca wrote: same here. I've always ordered from Rochester... and whether I was on the West Coast in Vancouver or on the East coast in Halifax, it always arrived the next day, even in Sackville which was a small town of only 3000 (certainly not a major urban centre), still arrived next day. The only time I couldn't do that was when I was teaching a workshop up north in the arctic in the Northwest territories so that time I had to order in advance before I left by plane so, as long as you're not up in the arctic circle next day delivery should still be pretty sweetl xoadc On 2014-10-17, at 6:48 PM, Roger Wilson wrote: I live in Ottawa Ontario in Canada and have had to order my film from Rochester for years. I usually get it next day, it really does not affect my process other then I need to plan ahead. I rather see Kodak make these type of changes then discontinuing film stocks. Roger D. Wilson Film Scientist 613 324 - 7504 rogerdwil...@sympatico.ca http://www.rogerdwilson.ca Without failure you can never achieve success. I have based my process and my career as an experimental film artist on this statement; and I welcome it as it pushes me forward as an artist to try something different, something new. -- From: d.nad...@gmail.com Date: Fri, 17 Oct 2014 14:01:27 -0700 To: infiltration...@gmail.com CC: frameworks@jonasmekasfilms.com Subject: Re: [Frameworks] Fwd: Important Changes to Motion Picture Film Distribution Customer Service It's true. I'm sitting in the lobby of Kodak's Will Call garage in Hollywood waiting for my last case of super-8 film from this place. It's finally happening... Adieu, Dana Sent from my iPhone On Oct 16, 2014, at 1:19 PM, Charles Chadwick infiltration...@gmail.com wrote: :charles:chadwick: :artist:filmmaker: www.charleschadwick.org Begin forwarded message: *From:* Kodak's Entertainment Imaging ko...@reply.catalystinc.com *Date:* October 16, 2014 at 1:08:09 PM PDT *To:* infiltration...@gmail.com *Subject:* *Important Changes to Motion Picture Film Distribution Customer Service* *Reply-To:* Kodak reply-fe5710777c63047c761d-32486288_html-690207916-3409...@reply.catalystinc.com View in a webpage http://cl.exct.net/?ju=fe25177270650074721374ls=fdc015707c6400757411777261m=fefc1774756d07l=fe561772716c027f7d1cs=fe2712797566047a7c1576jb=ffcf14t= InMotionNews from Kodak Entertainment ImagingNew Direct Shipping Model Kodak is in the midst of optimizing its motion picture film distribution by moving to a direct ship model, serving customers from our manufacturing facility in Rochester. As such, today we are announcing some changes in the way we distribute our motion picture products and provide customer service within the United States. *Effective Monday November 3, 2014:* Reflective of our newly centralized service and support model, normal customer service telephone hours will now be Monday thru Friday, 8am to 5pm Eastern Time. All orders will continue to be placed either by calling 1-800-621-FILM (3456) and pressing prompt 1, or by sending an e-mail outlining your order, a purchase order number where applicable, ship to information, your Kodak account number, or credit card information, toeiameri...@kodak.com.* eiameri...@kodak.com **Please note:* Unless otherwise arranged, Kodak will ship your order from our Rochester Distribution Center to your provided address via a common carrier of Kodak's choice. Anticipated delivery will be five (5) working days after the date of your order. When possible, expedited delivery is available at your sole expense. In addition: • Will Call service in the New York City area will no longer be provided.• Our Hollywood Distribution Facility will relocate to PRO-TEK Vaults, in Burbank California. Limited pick-up capabilities will be available from that location.• Kodak's ShootSaver service will no longer be available. As we have done for over a century, Kodak continues to provide motion picture products and support to filmmakers not only in the United States, but worldwide. Should you have special needs please contact your Kodak Account Manager or visit our website www.kodak.com/go/motion http://cl.exct.net/?ju=fe24177270650074721375ls=fdc015707c6400757411777261m=fefc1774756d07l=fe561772716c027f7d1cs=fe2712797566047a7c1576jb=ffcf14t= . Thank you for your patience and support as we launch this new delivery process. Everyone here at Kodak looks forward to working with you now and into the future. Sincerely, Bruce
Re: [Frameworks] Fwd: Important Changes to Motion Picture Film Distribution Customer Service
It's true. I'm sitting in the lobby of Kodak's Will Call garage in Hollywood waiting for my last case of super-8 film from this place. It's finally happening... Adieu, Dana Sent from my iPhone On Oct 16, 2014, at 1:19 PM, Charles Chadwick infiltration...@gmail.com wrote: :charles:chadwick: :artist:filmmaker: www.charleschadwick.org Begin forwarded message: From: Kodak's Entertainment Imaging ko...@reply.catalystinc.com Date: October 16, 2014 at 1:08:09 PM PDT To: infiltration...@gmail.com Subject: Important Changes to Motion Picture Film Distribution Customer Service Reply-To: Kodak reply-fe5710777c63047c761d-32486288_html-690207916-3409...@reply.catalystinc.com View in a webpage InMotion News from Kodak Entertainment Imaging New Direct Shipping Model Kodak is in the midst of optimizing its motion picture film distribution by moving to a direct ship model, serving customers from our manufacturing facility in Rochester. As such, today we are announcing some changes in the way we distribute our motion picture products and provide customer service within the United States. Effective Monday November 3, 2014: Reflective of our newly centralized service and support model, normal customer service telephone hours will now be Monday thru Friday, 8am to 5pm Eastern Time. All orders will continue to be placed either by calling 1-800-621-FILM (3456) and pressing prompt 1, or by sending an e-mail outlining your order, a purchase order number where applicable, ship to information, your Kodak account number, or credit card information, to eiameri...@kodak.com.* *Please note: Unless otherwise arranged, Kodak will ship your order from our Rochester Distribution Center to your provided address via a common carrier of Kodak's choice. Anticipated delivery will be five (5) working days after the date of your order. When possible, expedited delivery is available at your sole expense. In addition: •Will Call service in the New York City area will no longer be provided. •Our Hollywood Distribution Facility will relocate to PRO-TEK Vaults, in Burbank California. Limited pick-up capabilities will be available from that location. •Kodak's ShootSaver service will no longer be available. As we have done for over a century, Kodak continues to provide motion picture products and support to filmmakers not only in the United States, but worldwide. Should you have special needs please contact your Kodak Account Manager or visit our website www.kodak.com/go/motion. Thank you for your patience and support as we launch this new delivery process. Everyone here at Kodak looks forward to working with you now and into the future. Sincerely, Bruce A. Berke Manager Sales, Marketing Administration Kodak Entertainment Imaging Join us on Facebook Follow us on Twitter at Kodak_ShootFilm Watch us on YouTube Kodak Email Privacy Policy: To change your email address or other contact information, please update your profile. If you do not wish to receive promotional emails from Kodak's Entertainment Imaging Team, please unsubscribe. The sender of this email is Kodak's Entertainment Imaging Team, 343 State Street, Rochester, NY 14650. www.kodak.com/go/motion | 1.800.621.FILM for USC ©Kodak, 2013. Kodak is a trademark. ___ FrameWorks mailing list FrameWorks@jonasmekasfilms.com https://mailman-mail5.webfaction.com/listinfo/frameworks
[Frameworks] Fwd: Important Changes to Motion Picture Film Distribution Customer Service
:charles:chadwick: :artist:filmmaker: www.charleschadwick.org Begin forwarded message: From: Kodak's Entertainment Imaging ko...@reply.catalystinc.com Date: October 16, 2014 at 1:08:09 PM PDT To: infiltration...@gmail.com Subject: Important Changes to Motion Picture Film Distribution Customer Service Reply-To: Kodak reply-fe5710777c63047c761d-32486288_html-690207916-3409...@reply.catalystinc.com View in a webpage InMotion News from Kodak Entertainment Imaging New Direct Shipping Model Kodak is in the midst of optimizing its motion picture film distribution by moving to a direct ship model, serving customers from our manufacturing facility in Rochester. As such, today we are announcing some changes in the way we distribute our motion picture products and provide customer service within the United States. Effective Monday November 3, 2014: Reflective of our newly centralized service and support model, normal customer service telephone hours will now be Monday thru Friday, 8am to 5pm Eastern Time. All orders will continue to be placed either by calling 1-800-621-FILM (3456) and pressing prompt 1, or by sending an e-mail outlining your order, a purchase order number where applicable, ship to information, your Kodak account number, or credit card information, to eiameri...@kodak.com.* *Please note: Unless otherwise arranged, Kodak will ship your order from our Rochester Distribution Center to your provided address via a common carrier of Kodak's choice. Anticipated delivery will be five (5) working days after the date of your order. When possible, expedited delivery is available at your sole expense. In addition: • Will Call service in the New York City area will no longer be provided. • Our Hollywood Distribution Facility will relocate to PRO-TEK Vaults, in Burbank California. Limited pick-up capabilities will be available from that location. • Kodak's ShootSaver service will no longer be available. As we have done for over a century, Kodak continues to provide motion picture products and support to filmmakers not only in the United States, but worldwide. Should you have special needs please contact your Kodak Account Manager or visit our website www.kodak.com/go/motion. Thank you for your patience and support as we launch this new delivery process. Everyone here at Kodak looks forward to working with you now and into the future. Sincerely, Bruce A. Berke Manager Sales, Marketing Administration Kodak Entertainment Imaging Join us on Facebook Follow us on Twitter at Kodak_ShootFilm Watch us on YouTube Kodak Email Privacy Policy: To change your email address or other contact information, please update your profile. If you do not wish to receive promotional emails from Kodak's Entertainment Imaging Team, please unsubscribe. The sender of this email is Kodak's Entertainment Imaging Team, 343 State Street, Rochester, NY 14650. www.kodak.com/go/motion | 1.800.621.FILM for USC ©Kodak, 2013. Kodak is a trademark. ___ FrameWorks mailing list FrameWorks@jonasmekasfilms.com https://mailman-mail5.webfaction.com/listinfo/frameworks
