Re: Water Damage

2002-12-31 Thread Rob O'Donnell
At 22:24 30/12/2002 -0800, Doug Hardie wrote:


The one server that I have responsibility for (mailserver running FreeBSD 
4.6) took awhile to get rewired properly.  When it was yanked out, some of 
the internal cables were disconnected.  Had to find the motherboard book 
to figure out how to set them back up properly.  Once that was done, the 
machine came up and worked fine.  However, its inlet fan was severly 
disfigured by the falling burning stuff.  Since its at the bottom of the 
unit, the junk only marred the bottom of the frame. There were no 
electronics there for it to damage.  The fan sounds funny now and I 
wouldn't trust it.  However, the keyboard connector is now defective.  You 
can't plug a keyboard into it.  I couldn't find anything visibly wrong 
with it, it just doesn't work.  I have no idea how that happened since 
there was a keyboard plugged in during the flooding.  My only guess is 
that whoever unplugged it did so via the grab case and run method - 
leaving the keyboard to catch and disconnect itself.

If it's a PS/2 type keyboard connector (small plug) there is a plastic pin 
that often gets broken off and left in the socket if connectors are pulled 
out violently, blocking a new keyboard being inserted.  (Seen it often with 
mice.)  If this is so, I've had success getting them out by using 'blue 
tack' (a semi-adhesive goo used to hold the kids drawings on the wall) on 
the end of a matchstick to grab hold of it.

Sounds like this machine was lucky, though replace the fan when practical...


None of the MS servers survived.  None had backups either.  I suspect that 
will be a significant problem.  However, I do have backups for the mail 
server and did recover the complete disk and dumped it to my laptop so 
that will be a simple restore.

Are they completely toast?  Can the hard discs be pulled and tested in 
another machine?  Failing that, companies do exist  that specialise in data 
recovery in these situations.  For a price.  It depends how valuable the 
data is...

Oh... and, as my boss would say, it's an opportunity to sell them a backup 
solution


Rob



--
APH Computers Ltd.
Tel: 0161-442 2603
Fax: 0161-443 1162


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Re: Water Damage

2002-12-31 Thread Chuck Swiger
Jim Durham wrote:
[ ... ]

That's an excellent idea because the alcohol will absorb the water (I 
believe the correct term is that water is misable in alcohol), so when 
the alcohol evaporates it takes the water with it.

Yes, water and alcohol are misable in any proportions, but there's slightly 
more to it than that.  You cannot get 100% pure alcohol via distillation-- 
this is why isopropyl rubbing alcohol goes up to 91% alcohol, and why ethanol 
like grain only goes up to 195 proof (~98%).

[ If you try to concentrate the alcohol past that point, the alcohol will 
absorb water vapor right out of the air, just like the silica gel packets used 
in shipping do.  Called azeotropic, which to most people simply means that 
chemists use funny words. ]

-Chuck


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Re: Water Damage

2002-12-31 Thread Doug Hardie

On Tuesday, Dec 31, 2002, at 02:32 US/Pacific, Rob O'Donnell wrote:

If it's a PS/2 type keyboard connector (small plug) there is a plastic 
pin that often gets broken off and left in the socket if connectors 
are pulled out violently, blocking a new keyboard being inserted.  
(Seen it often with mice.)  If this is so, I've had success getting 
them out by using 'blue tack' (a semi-adhesive goo used to hold the 
kids drawings on the wall) on the end of a matchstick to grab hold of 
it.

Right on.  Thats exactly what happened.  I guess I didn't have enough 
light to see that yesterday.  I didn't get a chance to pop it out as 
the insurance adjuster arrived and is going over everything now.  
Thanks for the info.


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Re: Water Damage

2002-12-31 Thread Cliff Sarginson
Drink it.
Water and alcohol have quite different somatic effects.
-- 
Regards
   Cliff Sarginson 
   The Netherlands

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Re: Water Damage

2002-12-31 Thread Cliff Sarginson
On Tue, Dec 31, 2002 at 01:22:37PM -0800, Doug Hardie wrote:
 
 On Tuesday, Dec 31, 2002, at 02:32 US/Pacific, Rob O'Donnell wrote:
 If it's a PS/2 type keyboard connector (small plug) there is a plastic 
 pin that often gets broken off and left in the socket if connectors 
 are pulled out violently, blocking a new keyboard being inserted.  
 (Seen it often with mice.)  If this is so, I've had success getting 
 them out by using 'blue tack' (a semi-adhesive goo used to hold the 
 kids drawings on the wall) on the end of a matchstick to grab hold of 
 it.
 
 Right on.  Thats exactly what happened.  I guess I didn't have enough 
 light to see that yesterday.  I didn't get a chance to pop it out as 
 the insurance adjuster arrived and is going over everything now.  
 Thanks for the info.
 
 

You know insurance adjustors are easily killed.
Stuff bluetack down their gobs.

-- 
Regards
   Cliff Sarginson 
   The Netherlands

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Re: Water Damage

2002-12-31 Thread Matthew Seaman
On Tue, Dec 31, 2002 at 12:07:41PM -0800, Gary W. Swearingen wrote:
 Chuck Swiger [EMAIL PROTECTED] writes:
 
  Jim Durham wrote:
  [ ... ]
   That's an excellent idea because the alcohol will absorb the water
   (I believe the correct term is that water is misable in alcohol), so
   when the alcohol evaporates it takes the water with it.
 
 But that so there seems unjustified.  Maybe the last part is true, but
 does the fact that two liquids are misable mean that the lighter one
 will carry off the heavier one in evaporation?  One could as easily
 guess that the heavier one keeps the lighter one's evaporation rate down
 to the heavier one's -- or anywhere in between.  Or they each evaporate
 at their own rates, separating at the moment of evaporation.

Arrgh.  I'm sorry but this is bugging me.  The word is miscible,
from the Latin miscere to mix.

The point of rinsing with isopropanol is simply to disolve and flush
away as much of the bulk water as possible.  The drips of isopropanol
left on the kit will still contain water (As Chuck pointed out,
it's difficult (read expensive) to make completely dry isopropanol
and handle it so that it stays dry). Even so, there will be much less
water present after rinsing, so that it won't take much time to dry.
The isopropanol itself being a lot more volatile than water evaporates
fairly quickly.

It's not that mixing alcohol with the water makes the water evaporate
faster.  The rate of evaporation depends on a number of factors ---

* the partial pressures of the alcohol and water vapours above the
liquids --- these will be completely independent of each other to
a good approximation.

* the concentration of the different components in the bulk liquid.
Adding alcohol reduces the water concentration so this factor
would actually tend to lower the rate of evaporation.

* the surface area of the liquid vapour interface, which adding
alcohol tends to increase, hence speeding up evaporation.

Are we sufficiently off topic yet?

Happy New Year,

Matthew


-- 
Dr Matthew J Seaman MA, D.Phil.   26 The Paddocks
  Savill Way
  Marlow
Tel: +44 1628 476614  Bucks., SL7 1TH UK

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Re: Water Damage

2002-12-31 Thread Cliff Sarginson
Listen.
I have a friend, an electronic genius.
He, one night dunked his incredibly expensive, state of the art. mobile
phone in a glass of Baileys Irish Cream Whiskey,
The next day he washed it in distilled water.
It works again.
The only moronic thing about him is that he uses a mobile phone.
These devices  should be reserved only for use in hell.

-- 
Regards
   Cliff Sarginson 
   The Netherlands

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Water Damage

2002-12-30 Thread Doug Hardie
My church had a fire in the computer room today.  The equipment was not 
directly damaged by the fire as the sprinkler system put it out very 
quickly.  However, the sprinklers ran directly on the equipment for a 
couple hours.  There are several servers, routers, hubs etc.  Most of 
them had water pouring out when we picked them up.  All but one spare 
router were on during this.

I have carefully dried out all the units.  However, one of the hubs 
appears to be toast.  Some of the burning residue fell down and was 
pulled into the hub by the fan and is imbedded into some of its chips.  
I didn't bother with cleaning that one up.  However, there is no 
visible damage to the remaining gear.  I am letting it sit tonight and 
will try a power cycle on it tomorrow.  Presuming that any of it is 
still working, the question is can it be trusted for unattended 
operations anymore?  While the cost of most of it is not significant, 
the configuration time is.  It would be much easier to use it rather 
than set up new gear.


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Re: Water Damage

2002-12-30 Thread Dirk-Willem van Gulik

 I have carefully dried out all the units.

You may want to use some distilled water, or very clean water, if there is
any visible residue/chalk/salt on the boards.

What I normally do with WiFi equipment which got wet/soaked is to rinse
them well with very clean water and then dry them in an oven with the door
open or with a hair dryer. This works well. Note that water may collect in
places like coils and under IC's and inside drives. If it was salt water
then *immediately* rinse them with fresh water or demineralized water to
stop corrosion (and keep them wet until you can do so). Though with salt
water if the machine was on you are often too late. My experience is that
also normal tap water has enough conductivty to ruin a machine when it is
switched on before it is 100% dry everywhere. The high voltage power
supply is in my experience the first thing to give.

Dw


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Re: Water Damage

2002-12-30 Thread Fernando Gleiser
On Mon, 30 Dec 2002, Dirk-Willem van Gulik wrote:


  I have carefully dried out all the units.

 You may want to use some distilled water, or very clean water, if there is
 any visible residue/chalk/salt on the boards.

After that, you can rinse it with isopropyl(sp) alcohol, this is the alcohol
used to wash the PCBs after soldering. After the rinse, the alcohol
evaporates very quickly.


Fer


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Re: Water Damage

2002-12-30 Thread Jim Durham
Fernando Gleiser wrote:

On Mon, 30 Dec 2002, Dirk-Willem van Gulik wrote:



I have carefully dried out all the units.


You may want to use some distilled water, or very clean water, if there is
any visible residue/chalk/salt on the boards.



After that, you can rinse it with isopropyl(sp) alcohol, this is the alcohol
used to wash the PCBs after soldering. After the rinse, the alcohol
evaporates very quickly.


That's an excellent idea because the alcohol will absorb the water (I 
believe the correct term is that water is misable in alcohol), so when 
the alcohol evaporates it takes the water with it.

I work for a company that operates large television trucks full of 
expensive gear that occasionally gets wet from leaks, road spray, etc.
We have had good luck with filling the janitor's slop sink up with hot
water and dousing the equipment in there to remove any salt. If the 
water you had was not salt, you probably don't need to do this, but I 
mentioned it just to show that most modern solid state gear with sealed 
chips is pretty resistant to water damage, as the gear would work after 
we dried it out. As was mentioned, power supplies are the worst, as the 
voltages can be much higher on certain parts of those boards.

As to reliability, I'd guess if you watch it for a few days and it's OK,
then go with it! Operating it will generate some nice heat to finish the
drying out and a few days of this should make it or break it.

-Jim



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Re: Water Damage

2002-12-30 Thread Doug Hardie
Thanks for all the suggestions.  Here is the latest update.  The water 
from the sprinklers was purer than that from the tap.  There was no 
residue from it anywhere.  A bit of head (oven and hair drier used) and 
it was easily evaporated.  However, all of the units except for one 
router were powered on and in use.  The 2 hubs were directly below the 
fire and burning strands of something fell down and were sucked into 
them by their fans.  The strands were hot enough that the melted into 
the chip bodies.  I didn't hold much hope for them and was not 
surprised.  Neither showed any form of life.  Not even the fans came 
on.  Also keep in mind that the ethernet cables came down from the 
ceiling and had no excess so water running down them had a straight 
forward path directly into the RJ-45 jacks.

The operating router's sealed power brick is totally dead.  Since its 
watertight, something obviously failed in the router and shorted out 
the brick.  Trying another brick in that router caused every light on 
it to come on.  It didn't do anything but light the lights.  The 
non-operating router works fine.

The one server that I have responsibility for (mailserver running 
FreeBSD 4.6) took awhile to get rewired properly.  When it was yanked 
out, some of the internal cables were disconnected.  Had to find the 
motherboard book to figure out how to set them back up properly.  Once 
that was done, the machine came up and worked fine.  However, its inlet 
fan was severly disfigured by the falling burning stuff.  Since its at 
the bottom of the unit, the junk only marred the bottom of the frame. 
There were no electronics there for it to damage.  The fan sounds funny 
now and I wouldn't trust it.  However, the keyboard connector is now 
defective.  You can't plug a keyboard into it.  I couldn't find 
anything visibly wrong with it, it just doesn't work.  I have no idea 
how that happened since there was a keyboard plugged in during the 
flooding.  My only guess is that whoever unplugged it did so via the 
grab case and run method - leaving the keyboard to catch and disconnect 
itself.

None of the MS servers survived.  None had backups either.  I suspect 
that will be a significant problem.  However, I do have backups for the 
mail server and did recover the complete disk and dumped it to my 
laptop so that will be a simple restore.


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