Re: Overly brief answers (was Re: Terminal Server)

2004-06-22 Thread Richard Kästner
[...sniped...]

Disrearding any pro's and con's for the discussion:

as a 'consumer' of this list, I want to say 
thanks for much valuable information I received from this list!

Sure, many questions are somewhat ... well, could have been better worded 

However, even wrong answers gave me a lot of info!
(And I hope, there will be the same spirit in future)

Thanks to all the helping hands!
-- 
Mit freundlichen Grüßen

Richard Kästner

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Re: Overly brief answers (was Re: Terminal Server)

2004-06-21 Thread Steve Bertrand
 I'm curious as to whether this is only my opinion, or if others feel the
 same
 way.

I hope this thread in no way leads to a flame war, but I think this is a
good discussion. In no way would I like to bash or flame anyone, but users
who receive responses like this (albeit in this particular question, 'yes'
was technically a proper answer), I believe that the user (particularily
newbs) could quickly become very frustrated and pushed away as they may
see it as a quick and dirty response and feel their question in some way
was 'silly'.

Note that I believe that the only stupid question is the one that isn't
asked, but even those questions that are trivial to some of us deserve
some insight. We must look beyond our own knowledge and remember what it
was like for us when we first began the FBSD journey and realize that
single word responses are certainly not going to help.

Personally when I respond to a question, I try to put myself in the shoes
of the poster, and try to at least give a little insight or direction to
the question as if I asked it myself.

Although as someone has already said, these replies are likely attempts to
quickly help the user, they often mislead and discourage them instead.
It's great that everyone likes to help, but we all should remember the
importance that substance is key to aiding each other.

Just my .02. No offence intended, and no one is perfect, we can only try
our best to help.

sb

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Re: Overly brief answers (was Re: Terminal Server)

2004-06-21 Thread Jerry McAllister
 
 Nico Meijer [EMAIL PROTECTED] wrote:
 
  Hi Mike,
  
   Can FreeBSD act like Windows Terminal Server, i.e. remote access, multiple
   sessions?
  
  Yes.
 
 I wanted to start a brief discussion about these kinds of answers to 
 questions.
 
 I've been seeing this quite a bit lately.  I don't know if it's just one 
 person,
 of if multiple folks have picked up on it.
 
 opinion
 This is not an answer to the question.  It does not answer the question 
 and does
 not contribute to the OPs knowledge of FreeBSD, nor does it contribute to the
 list archives.  It's also a violation of the rule against me too answers as
 laid out in How to Get the Best Results from FreeBSD-Questions.  It doesn't
 even serve to educate the OP on how to ask better questins.

on the issue of the _short_ answer;   In the case of this question, it is
probably obvious that the poster needed more useful information - at least
a pointer to some info.   Then, it looks bad to just give a smart alec yes
or whatever other less than useful reply.

But, some of these questions - is FreeBSD really free, etc get frustrating 
because it is obvious that the poster didn't even read the first page of 
the web site let alone try and look for an answer.  So, a few of the 
posted questions deserve a mere yes or no answer.
 - this from someone who could more often be accused of giving excessively
long answers to even simple questions...

jerry

 
 First off, there are actually two questions hidden in the post: Can FreeBSD
 act as a WTS?, and can FreeBSD provide the same services as WTS?  Is yes
 your answer to both of them?  Because, if it is, I'd like to know which
 software allows it to function as a WTS, since my searches have not found any
 such software.
 
 This leads to the implied question of what software provides the capability
 which (despite not being voice, directly) is pretty obvious.  You've totally
 ignored that question.  You could say that technically, he didn't ask but it
 boils down to just being rude.
 /opinion
 
 I'm curious as to whether this is only my opinion, or if others feel the same
 way.  I don't think answers like this reflect well on FreeBSD or the FreeBSD
 community.  Short answers like see 'man foo' are appropriate, as they impart
 some knowledge and tell the OP that his question is answered in the indicated
 documentation, but this doesn't follow that template.
 
 I do feel that, althought Grog's document doesn't specifically chastise these
 types of answers, that they are _not_ in the spirit of that document, and do
 not serve the purpose of this mailing list.
 
 -- 
 Bill Moran
 Potential Technologies
 http://www.potentialtech.com
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Re: Overly brief answers (was Re: Terminal Server)

2004-06-21 Thread Bill Moran
Jerry McAllister [EMAIL PROTECTED] wrote:
  
  Nico Meijer [EMAIL PROTECTED] wrote:
  
   Hi Mike,
   
Can FreeBSD act like Windows Terminal Server, i.e. remote access, multiple
sessions?
   
   Yes.
  
  I wanted to start a brief discussion about these kinds of answers to 
  questions.
  
  I've been seeing this quite a bit lately.  I don't know if it's just one 
  person,
  of if multiple folks have picked up on it.
  
  opinion
  This is not an answer to the question.  It does not answer the question 
  and does
  not contribute to the OPs knowledge of FreeBSD, nor does it contribute to the
  list archives.  It's also a violation of the rule against me too answers as
  laid out in How to Get the Best Results from FreeBSD-Questions.  It doesn't
  even serve to educate the OP on how to ask better questins.
 
 on the issue of the _short_ answer;   In the case of this question, it is
 probably obvious that the poster needed more useful information - at least
 a pointer to some info.   Then, it looks bad to just give a smart alec yes
 or whatever other less than useful reply.

I'm wondering if these short yes answers aren't all smart-alec, but some of
them are possibly an attempt to answer before anyone else.

I know, I've seen a question I could answer, made sure it hasn't already been
answered (to avoid unnecessary list traffic) then crafted a carefully worded,
helpful answer, only to find 5 others appear at the same time as mine.  Kind
of makes one feel like he's wasting his time.  But it's not an excuse to send
terse, essentally useless answers.

 But, some of these questions - is FreeBSD really free, etc get frustrating 
 because it is obvious that the poster didn't even read the first page of 
 the web site let alone try and look for an answer.  So, a few of the 
 posted questions deserve a mere yes or no answer.

I disagree, as Grog's document clearly states: if you can't think of anything
nice to say, don't say anything at all and I consider that list policy.

I understand your frustration.  As someone who's donated a bit to the doc
project, and can only _imagine_ how much effort others have put in to the
high-quality docs that FreeBSD has, I get annoyed when people won't read it
as well.  But I just suck it up and either post a pointer to the docs, or
delete it without answering.

  - this from someone who could more often be accused of giving excessively
 long answers to even simple questions...
 
 jerry
 
  
  First off, there are actually two questions hidden in the post: Can FreeBSD
  act as a WTS?, and can FreeBSD provide the same services as WTS?  Is yes
  your answer to both of them?  Because, if it is, I'd like to know which
  software allows it to function as a WTS, since my searches have not found any
  such software.
  
  This leads to the implied question of what software provides the capability
  which (despite not being voice, directly) is pretty obvious.  You've totally
  ignored that question.  You could say that technically, he didn't ask but it
  boils down to just being rude.
  /opinion
  
  I'm curious as to whether this is only my opinion, or if others feel the same
  way.  I don't think answers like this reflect well on FreeBSD or the FreeBSD
  community.  Short answers like see 'man foo' are appropriate, as they impart
  some knowledge and tell the OP that his question is answered in the indicated
  documentation, but this doesn't follow that template.
  
  I do feel that, althought Grog's document doesn't specifically chastise these
  types of answers, that they are _not_ in the spirit of that document, and do
  not serve the purpose of this mailing list.
  
  -- 
  Bill Moran
  Potential Technologies
  http://www.potentialtech.com
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-- 
Bill Moran
Potential Technologies
http://www.potentialtech.com
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Re: Overly brief answers (was Re: Terminal Server)

2004-06-21 Thread Jerry McAllister
 

   I wanted to start a brief discussion about these kinds of answers to 
   questions.
   
   I've been seeing this quite a bit lately.  I don't know if it's just one 
   person,
   of if multiple folks have picked up on it.
   
   opinion
   This is not an answer to the question.  It does not answer the question 
   and does
   not contribute to the OPs knowledge of FreeBSD, nor does it contribute to the
   list archives.  It's also a violation of the rule against me too answers as
   laid out in How to Get the Best Results from FreeBSD-Questions.  It doesn't
   even serve to educate the OP on how to ask better questins.
  
  on the issue of the _short_ answer;   In the case of this question, it is
  probably obvious that the poster needed more useful information - at least
  a pointer to some info.   Then, it looks bad to just give a smart alec yes
  or whatever other less than useful reply.
 
 I'm wondering if these short yes answers aren't all smart-alec, but some of
 them are possibly an attempt to answer before anyone else.
 
 I know, I've seen a question I could answer, made sure it hasn't already been
 answered (to avoid unnecessary list traffic) then crafted a carefully worded,
 helpful answer, only to find 5 others appear at the same time as mine.  Kind
 of makes one feel like he's wasting his time.  But it's not an excuse to send
 terse, essentally useless answers.

Yes, that has happened to me sometimes and unfortunately (fortunately for the
questioner) some of the other responses were significantly better than mine.  
Oh well.

Anyway, I guess, I don't mind seeing several responses to a question, even 
if they are essentially the same.  First, they tend to each have a little 
bit different tack and give different/additional referrences.  Plus, having 
several people independantly agree adds a bit of confidence.   Something 
missing in the typical newbies world.   That is a little different than
strictly me too replies.

  But, some of these questions - is FreeBSD really free, etc get frustrating 
  because it is obvious that the poster didn't even read the first page of 
  the web site let alone try and look for an answer.  So, a few of the 
  posted questions deserve a mere yes or no answer.
 
 I disagree, as Grog's document clearly states: if you can't think of anything
 nice to say, don't say anything at all and I consider that list policy.

I agree with that.   I take the time at least to type out the suggestion 
to check the web page, or whatever rather than just say yes or no.  But, 
I can sympathize with the person who does give the smart alec answer.

 I understand your frustration.  As someone who's donated a bit to the doc
 project, and can only _imagine_ how much effort others have put in to the
 high-quality docs that FreeBSD has, I get annoyed when people won't read it
 as well.  But I just suck it up and either post a pointer to the docs, or
 delete it without answering.

A prophet goes without honor in his homeor something like that.
Yup.

I also sympathize with the newbie - more like empathize with the newbie.
A person tends to start from nowhere and doesn't even have a clue about
what is a good question let alone what to do about it.  Seeing all the 
new language and jargon and even worse, initials that AFAIK are commonly 
used in the discussions and even the documentation can make the situation 
even worse.   There are no stupid questions.   (But, there are lazy ones)

jerry

 
   - this from someone who could more often be accused of giving excessively
  long answers to even simple questions...
  
  jerry
  
   
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Re: Overly brief answers (was Re: Terminal Server)

2004-06-21 Thread Kevin Stevens
 On Mon, 21 Jun 2004 09:27:44 -0400
 Bill Moran [EMAIL PROTECTED] wrote:

  Nico Meijer [EMAIL PROTECTED] wrote:
 
   Hi Mike,
  
Can FreeBSD act like Windows Terminal Server, i.e. remote access,
multiple sessions?
  
   Yes.
 
  I wanted to start a brief discussion about these kinds of answers to
  questions.
 
  I've been seeing this quite a bit lately.  I don't know if it's just one
  person, of if multiple folks have picked up on it.
 
  opinion
  This is not an answer to the question.  It does not answer the question
  and does not contribute to the OPs knowledge of FreeBSD, nor does it
  contribute to the list archives.  It's also a violation of the rule
  against me too answers as laid out in How to Get the Best Results from
  FreeBSD-Questions.  It doesn't even serve to educate the OP on how to
  ask better questins.

With it understood that opinions vary, I disagree with yours in this case.
The question was posed as a yes or no question, with no followup.
Therefore, yes or no *precisely* answers it.

For all we know, the OP was merely asking to get a quick determination of
what the solution set was.  I ask such questions of colleagues often, and
am not interested in the particulars at that point.

  First off, there are actually two questions hidden in the post: Can
  FreeBSD act as a WTS?, and can FreeBSD provide the same services as
  WTS?  Is yes your answer to both of them?  Because, if it is, I'd like
  to know which software allows it to function as a WTS, since my searches
  have not found any such software.

The OP didn't say as, s/he said like, and then went on to list the
criteria for like.

  This leads to the implied question of what software provides the
  capability which (despite not being voice, directly) is pretty obvious.
  You've totally ignored that question.  You could say that technically,
  he didn't ask but it boils down to just being rude.
  /opinion

I don't generally answer implicit questions, and I don't believe that
behavior is rude.  Quite the contrary - I believe it is *respectful* to
grant the assumption that people mean what they say/ask.  To do otherwise
scans to me as I don't think you know what you're saying, so I'm going to
assume I know better than you and treat you like an idiot..

My favorite example is trying to extract a simple answer on how to enable
telnetd on a given system, which is guaranteed to produce a firestorm of
don't use telnet responses which have nothing to do with the question,
overtly assume the OP is an idiot, and show little or no understanding
about security postures in general or the OPs situation in specific.  But
I digress ;).

In this case, I see nothing wrong with the response.  If the OP
deliberately chose to frame a yes/no question, then s/he has their
response.  If they then want to frame followup questions, there's nothing
in the response to discourage them from doing so.  If we have to make an
assumption, let's make the assumption that they know how to ask a
question, rather than the dual assumption that they DON'T know how to ask
a question, and that we can guess what their intent actually was.

KeS
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Re: Overly brief answers (was Re: Terminal Server)

2004-06-21 Thread Bill Moran
Kevin Stevens [EMAIL PROTECTED] wrote:

  On Mon, 21 Jun 2004 09:27:44 -0400
  Bill Moran [EMAIL PROTECTED] wrote:
 
   Nico Meijer [EMAIL PROTECTED] wrote:
  
Hi Mike,
   
 Can FreeBSD act like Windows Terminal Server, i.e. remote access,
 multiple sessions?
   
Yes.
  
   I wanted to start a brief discussion about these kinds of answers to
   questions.
  
   I've been seeing this quite a bit lately.  I don't know if it's just one
   person, of if multiple folks have picked up on it.
  
   opinion
   This is not an answer to the question.  It does not answer the question
   and does not contribute to the OPs knowledge of FreeBSD, nor does it
   contribute to the list archives.  It's also a violation of the rule
   against me too answers as laid out in How to Get the Best Results from
   FreeBSD-Questions.  It doesn't even serve to educate the OP on how to
   ask better questins.
 
 With it understood that opinions vary, I disagree with yours in this case.
 The question was posed as a yes or no question, with no followup.
 Therefore, yes or no *precisely* answers it.
 
 For all we know, the OP was merely asking to get a quick determination of
 what the solution set was.  I ask such questions of colleagues often, and
 am not interested in the particulars at that point.
 
   First off, there are actually two questions hidden in the post: Can
   FreeBSD act as a WTS?, and can FreeBSD provide the same services as
   WTS?  Is yes your answer to both of them?  Because, if it is, I'd like
   to know which software allows it to function as a WTS, since my searches
   have not found any such software.
 
 The OP didn't say as, s/he said like, and then went on to list the
 criteria for like.
 
   This leads to the implied question of what software provides the
   capability which (despite not being voice, directly) is pretty obvious.
   You've totally ignored that question.  You could say that technically,
   he didn't ask but it boils down to just being rude.
   /opinion
 
 I don't generally answer implicit questions, and I don't believe that
 behavior is rude.  Quite the contrary - I believe it is *respectful* to
 grant the assumption that people mean what they say/ask.  To do otherwise
 scans to me as I don't think you know what you're saying, so I'm going to
 assume I know better than you and treat you like an idiot..
 
 My favorite example is trying to extract a simple answer on how to enable
 telnetd on a given system, which is guaranteed to produce a firestorm of
 don't use telnet responses which have nothing to do with the question,
 overtly assume the OP is an idiot, and show little or no understanding
 about security postures in general or the OPs situation in specific.  But
 I digress ;).
 
 In this case, I see nothing wrong with the response.  If the OP
 deliberately chose to frame a yes/no question, then s/he has their
 response.  If they then want to frame followup questions, there's nothing
 in the response to discourage them from doing so.  If we have to make an
 assumption, let's make the assumption that they know how to ask a
 question, rather than the dual assumption that they DON'T know how to ask
 a question, and that we can guess what their intent actually was.

Very valid points.  If I were going to look for someone to discuss the opposite
side of the coin on this, I would go to you first, as you've managed to
completely disagree with me in an intelligent fashion!  Bravo.

I don't have many arguments to place in response to your disagreement, so I'll
keep my counter-opinions short:
1) I prefer to err on the side of too much information than to err on the side
   of not enough.  This addresses a lot of your points, but is only a matter
   of personal preference and therefore not anything to do with official list
   policy or anything.  But it explains a lot of our difference of opinion.
2) This yes email is only one of several I've seen over the last few weeks.
   I'm not going to take the time to search them out, but I was starting to
   wonder if an air of smart-assedness was infecting the list, I supposed it's
   possible that I've been infected with something, though.
3) I posted the original brief answer email to promote discussion, and voice
   my own opinion.  I find it refreshing to know that people who are posting
   short answers don't do it mindlessly.  Even if I don't agree with it, at
   least it has a thought-out reason.

-- 
Bill Moran
Potential Technologies
http://www.potentialtech.com
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Re: Overly brief answers (was Re: Terminal Server)

2004-06-21 Thread epilogue
On Mon, 21 Jun 2004 14:51:40 -0400
Bill Moran [EMAIL PROTECTED] wrote:

 Kevin Stevens [EMAIL PROTECTED] wrote:
 
   On Mon, 21 Jun 2004 09:27:44 -0400
   Bill Moran [EMAIL PROTECTED] wrote:
  
Nico Meijer [EMAIL PROTECTED] wrote:
   
 Hi Mike,

  Can FreeBSD act like Windows Terminal Server, i.e. remote
  access, multiple sessions?

 Yes.
   
I wanted to start a brief discussion about these kinds of answers
to questions.
   
I've been seeing this quite a bit lately.  I don't know if it's
just one person, of if multiple folks have picked up on it.
   
opinion
This is not an answer to the question.  It does not answer the
question and does not contribute to the OPs knowledge of FreeBSD,
nor does it contribute to the list archives.  It's also a violation
of the rule against me too answers as laid out in How to Get the
Best Results from FreeBSD-Questions.  It doesn't even serve to
educate the OP on how to ask better questins.
  
  With it understood that opinions vary, I disagree with yours in this
  case. The question was posed as a yes or no question, with no
  followup. Therefore, yes or no *precisely* answers it.
  
  For all we know, the OP was merely asking to get a quick determination
  of what the solution set was.  I ask such questions of colleagues
  often, and am not interested in the particulars at that point.
  
First off, there are actually two questions hidden in the post:
Can FreeBSD act as a WTS?, and can FreeBSD provide the same
services as WTS?  Is yes your answer to both of them?  Because,
if it is, I'd like to know which software allows it to function as
a WTS, since my searches have not found any such software.
  
  The OP didn't say as, s/he said like, and then went on to list the
  criteria for like.
  
This leads to the implied question of what software provides the
capability which (despite not being voice, directly) is pretty
obvious. You've totally ignored that question.  You could say that
technically, he didn't ask but it boils down to just being rude.
/opinion
  
  I don't generally answer implicit questions, and I don't believe that
  behavior is rude.  Quite the contrary - I believe it is *respectful* to
  grant the assumption that people mean what they say/ask.

Good points.  Further, I think that we *all* have reasoned assumptions
which inform our replies and with which we have to reckon.

For my part, I tend to assume that people asking general questions
about (or ostensibly specific questions which upon closer examination
reveal their limited exposure to / understanding of) FreeBSD are new to
the project and would probably benefit from whatever 'additional'
information / resources we are able to provide.

  To do otherwise scans to me as I don't think you know what you're
  saying, so I'm going to assume I know better than you and treat you
  like an idiot..

I don't think that I've ever been insulted by someone offering me
additional or superfluous help.  E-mail is a fairly impersonal medium.  I
tend to give the benefit of the doubt, whenever possible.  Now, if I bought
a box of soap at the laudromat and was given the soap *and* a course on how
to put the quarters into the machine...

I suppose that ends my 2 cents on this thread.:)

  My favorite example is trying to extract a simple answer on how to
  enable telnetd on a given system, which is guaranteed to produce a
  firestorm ofdon't use telnet responses which have nothing to do with
  the question, overtly assume the OP is an idiot, and show little or no
  understanding about security postures in general or the OPs situation
  in specific.  But I digress ;).
  
  In this case, I see nothing wrong with the response.  If the OP
  deliberately chose to frame a yes/no question, then s/he has their
  response.  If they then want to frame followup questions, there's
  nothing in the response to discourage them from doing so.  If we have
  to make an assumption, let's make the assumption that they know how to
  ask a question, rather than the dual assumption that they DON'T know
  how to ask a question, and that we can guess what their intent actually
  was.
 
 Very valid points.  If I were going to look for someone to discuss the
 opposite side of the coin on this, I would go to you first, as you've
 managed to completely disagree with me in an intelligent fashion!  Bravo.
 
 I don't have many arguments to place in response to your disagreement, so
 I'll keep my counter-opinions short:
 1) I prefer to err on the side of too much information than to err on the
 side
of not enough.  This addresses a lot of your points, but is only a
matter of personal preference and therefore not anything to do with
official list policy or anything.  But it explains a lot of our
difference of opinion.
 2) This yes email is only one of several I've seen over the last few
 weeks.
I'm not going to take the 

[OT] Re: Overly brief answers (was Re: Terminal Server)

2004-06-21 Thread Nico Meijer
Hi Bill!
I am joyfully amazed at how much one simple yes can stir up, other 
than at weddings. ;-)

First off: I didn't mean to put OP or anyone else off. Yes, I must 
admit, there is a 'smart @$$' element in my answer, which is totally my bad.

Please take note that I am a nice guy, usually overly helpful 
(admittedly, not per se on this list, but I have a photograph to 
actually prove my point ;-) ) and light hearted. You cannot actually see 
my emails are written with a smile on my face. My bad, again.

This is not an answer to the question.
Yes and no. Yes, remote access. Yes, multiple sessions. No, the hidden 
questions I did not answer. With a purpose, I must add.

It does not answer the question and does
not contribute to the OPs knowledge of FreeBSD, nor does it contribute to the
list archives.
In a 'smart @$$' way, I was actually trying to get OP to *think* about 
his question and hopefully restate it. Taken as it is (i.e. literally), 
it was a wrong question with a right answer.

OP might have asked additionally: If so, where could I begin to read 
and learn for myself? Basically, Will you help me to help myself? To 
me, that is on the right track. Will you hold my hand and do it for 
me? is off limits, if you ask me, but OP was not going for this, obviously.

It's also a violation of the rule against me too answers as
laid out in How to Get the Best Results from FreeBSD-Questions.
I'll be sure to reread it.
It doesn't
even serve to educate the OP on how to ask better questins.
You're probably right, although my intentions were just that.
You could say that technically, he didn't ask but it
boils down to just being rude.
I disagree. :-)
straight-through-the-middle
Asking a question on a high traffic mailing list without showing you've 
done some basic homework is rude. Implying/hiding questions instead of 
asking them directly is rude. (Hey, I was implying aswell!)
/straight-through-the-middle

ESR has a well written piece on this very matter.
I don't think answers like this reflect well on FreeBSD or the FreeBSD
community.  Short answers like see 'man foo' are appropriate, as they impart
some knowledge and tell the OP that his question is answered in the indicated
documentation, but this doesn't follow that template.
What greater good is there than to help someone help themselves? I guess 
none.

So yes, I had done better had I pointed at some docs. I apologize for 
not doing that.

Bye... Nico 'my bad' Meijer
P.S. Although I *do* feel a greeting at the top of a message makes a 
world of difference. :-) Did you notice OP greeted? Did you notice I 
did? Can you see me smiling right now? :-)

P.P.S. No, that was not sarcasm, nor intended harmfully. :-)
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Re: [OT] Re: Overly brief answers (was Re: Terminal Server)

2004-06-21 Thread Bill Moran
Hey Nico,

Nico Meijer [EMAIL PROTECTED] wrote:
 Hi Bill!
 
 I am joyfully amazed at how much one simple yes can stir up, other 
 than at weddings. ;-)

You'll have such stirrings when you deal with people who actually care
about what they do.  Folks that don't really care generally don't get
stirred up.  I take the fact that the FreeBSD community occasionally gets
pretty stirred up as a good sign that the community really cares about
what it does.

 First off: I didn't mean to put OP or anyone else off. Yes, I must 
 admit, there is a 'smart @$$' element in my answer, which is totally my bad.

Cool ... Although it's only my opinion ... I don't particularly think that
short answers are always bad, I was just worried that there _appeared_ to be
a trend emerging with short, underinformative answers.

 Please take note that I am a nice guy, usually overly helpful 
 (admittedly, not per se on this list, but I have a photograph to 
 actually prove my point ;-) ) and light hearted. You cannot actually see 
 my emails are written with a smile on my face. My bad, again.

I don't doubt it.

  This is not an answer to the question.
 
 Yes and no. Yes, remote access. Yes, multiple sessions. No, the hidden 
 questions I did not answer. With a purpose, I must add.

I got that impression, and I prefer to supply a reference to Grog's paper
on asking questions (or even ESR's) or directly point out the shortcomings
of the question, than to assume that the OP will get the hint.  Again,
my opinion, but I've found that, far too often, I didn't present the
hint well enough to be gotten ...

  It does not answer the question and does
  not contribute to the OPs knowledge of FreeBSD, nor does it contribute to the
  list archives.
 
 In a 'smart @$$' way, I was actually trying to get OP to *think* about 
 his question and hopefully restate it. Taken as it is (i.e. literally), 
 it was a wrong question with a right answer.
 
 OP might have asked additionally: If so, where could I begin to read 
 and learn for myself? Basically, Will you help me to help myself? To 
 me, that is on the right track. Will you hold my hand and do it for 
 me? is off limits, if you ask me, but OP was not going for this, obviously.

I agree with this.  If you care to search the list archives (please don't)
you'll find that I've occasionally been guilty of going the other way with
this (i.e. I'll feed an obvious Troll for several posts in the hopes that
he'll come around) so we're all imperfect.

  It's also a violation of the rule against me too answers as
  laid out in How to Get the Best Results from FreeBSD-Questions.
 
 I'll be sure to reread it.

I try to reread it every few months, so I don't forget the points it
makes.

  It doesn't
  even serve to educate the OP on how to ask better questins.
 
 You're probably right, although my intentions were just that.

I thought they might be.

  You could say that technically, he didn't ask but it
  boils down to just being rude.
 
 I disagree. :-)
 
 straight-through-the-middle
 Asking a question on a high traffic mailing list without showing you've 
 done some basic homework is rude. Implying/hiding questions instead of 
 asking them directly is rude. (Hey, I was implying aswell!)
 /straight-through-the-middle

The problem is that most folks don't really understand the nature of this
mailing list the first time they post.  There are some folks that lurk
for quite a while before posting for the first time, but it seems to me
that most folks post before they fully understand the nature of the
mailing list.

 ESR has a well written piece on this very matter.

Yup.  I'm familiar with both ESR's and Grog's writings on this, and I
refer people to them both.

  I don't think answers like this reflect well on FreeBSD or the FreeBSD
  community.  Short answers like see 'man foo' are appropriate, as they impart
  some knowledge and tell the OP that his question is answered in the indicated
  documentation, but this doesn't follow that template.
 
 What greater good is there than to help someone help themselves? I guess 
 none.

I agree.

 So yes, I had done better had I pointed at some docs. I apologize for 
 not doing that.

Thank you.  I'm appreciate your contributions to the list, as well as your
efforts to improve.  I'm sure everyone does.  The FreeBSD community needs
more folks like you!

 Bye... Nico 'my bad' Meijer

Hell, we all make mistakes.  If that short post is the worse mistake
you made today, then you're doing a whole lot better than me!

 P.S. Although I *do* feel a greeting at the top of a message makes a 
 world of difference. :-) Did you notice OP greeted? Did you notice I 
 did? Can you see me smiling right now? :-)

I'll try to remember to do that.  Might take me a little while to turn
it into a habit.

-- 
Bill Moran
Potential Technologies
http://www.potentialtech.com
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