Good time of the day everyone,
When I want to ping a user who appears to be online, away etc., and
double-click their roster item, they quite often drop down into the offline
section.
Further down the road I find out from them that they have been offline for
quite some time when I tried to ping
Hey,
this seems to be an issue of your server, I think.
When you open the chat window for this contact Gajim sends out some stanzas to
this contact and when your server tries to send them to the client of your
contact it detects that the TCP connection is broken and puts your contact
offline.