[galaxy-dev] liftOver Exception caught attempting conversion

2012-12-20 Thread Nikoloas Sidiropoulos
Hi I downloaded and extracted the .chain files for liftOver and edited the .loc file. After restarting Galaxy I have the option to convert my files to the respective coordinates but when running the job I get the same error for each. "Traceback (most recent call last): File "/steno-internal/

[galaxy-dev] Manager assigns job but it never reaches the handler

2013-02-06 Thread Nikoloas Sidiropoulos
Hi all! When user tried to run Phantom Peak, the job was assigned to a handler by the manager but it keeps hanging. No messages appear on the handler.log file. As an admin I can use the tool successfully with no abnormal behavior. When the user deleted the job, the following message appeared