Re: [galaxy-dev] Get Data - url upload (connection timed out)

2014-10-02 Thread Elizabeth Chia
Thanks for responding, John. Yes, you're right.. finally just struck me that the failure was due to my compute nodes not having internet connection. Unfortunately, we have to setup our cluster this way due to limited resources and galaxy would submit jobs to it. I guess the other option that

[galaxy-dev] Get Data - url upload (connection timed out)

2014-10-01 Thread Elizabeth Chia
Dear * I have a local galaxy instance installed on a cluster. I've been trying to upload data by URL but kept getting this error: *unable to fetch url of data [Errno socket error] [Errno 110] connection timed out. *I've tried with and without file compression format and still gives me that

Re: [galaxy-dev] Get Data - url upload (connection timed out)

2014-10-01 Thread John Chilton
I doubt there is a config option somewhere that is going to fix this. Can your compute nodes download external data outside of Galaxy? (One could submit a test script to the cluster with a download and see if it succeeds.) If you give me the URL and let me know what kind of cluster you are