[galaxy-user] problem with custom database build

2013-06-11 Thread Ann Holtz-Morris, M.S.
Hi, I'm trying to create a new custom build . I keep getting GURU MEDITATION: #aa96a62c69784be49b7864f6ef42ddc6 I've been trying 1 or 2 times a day for the last 3 days. Thanks Ann CONFIDENTIALITY NOTICE: This electronic message is intended to be for the use only of the named recipient,

[galaxy-user] Upload files to Galaxy via FTP

2013-06-11 Thread Hoang, Thanh
Hi, I have been trying to upload my RNA-seq data files (~20 Gb total) via FTP using my account in Galaxy. But I could not connect to the server. The following message showed up: *Error: Critical error* *Error: Could not connect to server* Could you suggest any idea to overcome this problem? Thank

Re: [galaxy-user] problem with custom database build

2013-06-11 Thread Dannon Baker
Hi Ann, My guess is that this is related to the issue you were having before. I'm taking a look now. -Dannon On Mon, Jun 10, 2013 at 7:31 PM, Ann Holtz-Morris, M.S. aholtzmor...@chori.org wrote: Hi, I’m trying to create a new custom build . I keep getting *GURU MEDITATION:

Re: [galaxy-user] problem with custom database build

2013-06-11 Thread Sun, Jiajie - ARS
Hi Ann, I think that you can change Browser, such as google. jia From: galaxy-user-boun...@lists.bx.psu.edu [mailto:galaxy-user-boun...@lists.bx.psu.edu] On Behalf Of Dannon Baker Sent: Tuesday, June 11, 2013 11:11 AM To: Ann Holtz-Morris, M.S. Cc: galaxy-user@lists.bx.psu.edu Subject: Re:

Re: [galaxy-user] Upload files to Galaxy via FTP

2013-06-11 Thread Jennifer Jackson
Hello Thanh, First, you will want to be sure that you are following the protocols outlined on our wiki here. There are two screencasts that have a demo of the process. http://wiki.galaxyproject.org/FTPUpload And second, double check that you are using the correct Galaxy server name

Re: [galaxy-user] FTP upload problem

2013-06-11 Thread Jennifer Jackson
Hello Delong, This was a temporary issue during a short time window yesterday. Letting us know about it is always OK, but then going back in and trying to connect again in the right solution, as it will generally clear up. If you haven't been able to make the connection by now (I just tested

Re: [galaxy-user] FTP upload problem

2013-06-11 Thread Hoang, Thanh
Hi all, I just finished uploading 2 files via FTP and I have some more files to be uploaded. After an Internet disconnection, I got the same problem like Delong had. I got this message: 530 Sorry, the maximum number of clients (3) for this user are already connected Error: Critical error Error:

Re: [galaxy-user] FTP upload problem

2013-06-11 Thread Jennifer Jackson
Hi Thanh, I am glad the password reset worked. This new issue was on our side and has been corrected again. Please try the FTP upload now. Our apologies for the multiple problems confusing the process, Jen Galaxy team On 6/11/13 3:42 PM, Hoang, Thanh wrote: Hi all, I just finished