Hello Thanh,
The public main Galaxy server is busy today and jobs are known right now
to be queuing longer. The best strategy is to allow the jobs to stay
queued - they will run when a processing window opens up.
This wiki explains how jobs status can be interpreted for datasets in
the histo
Hi all,
I have been trying to upload my data files from FTP to Galaxy. It worked
perfectly yesterday. But now it did not run when I upload. The status is
like" Job is waiting to run". But I have waited for many hours.
Do you guys know what the problem is?
Thanks
Thanh
On Tue, Jun 11, 2013 at 9:4
Hi Thanh,
I am glad the password reset worked. This new issue was on our side and
has been corrected again. Please try the FTP upload now. Our apologies
for the multiple problems confusing the process,
Jen
Galaxy team
On 6/11/13 3:42 PM, Hoang, Thanh wrote:
Hi all,
I just finished uploading
Hi all,
I just finished uploading 2 files via FTP and I have some more files to be
uploaded. After an Internet disconnection, I got the same problem like
Delong had. I got this message:
"530 Sorry, the maximum number of clients (3) for this user are already
connected
Error: Critical error
Error:
Hello Delong,
This was a temporary issue during a short time window yesterday. Letting
us know about it is always OK, but then going back in and trying to
connect again in the right solution, as it will generally clear up. If
you haven't been able to make the connection by now (I just tested i
Hi Amanda,
If you have not tried already, would you please try to load again and
let us know if you continue to have problems?
Thanks!
Jen
Galaxy team
On 9/21/12 7:34 AM, Amanda Jones wrote:
I'm having trouble uploading via FTP to my Galaxy account. I've been
receiving the following error
Hello Yan,
Would you be able to send me the account email address to help us
troubleshoot? Direct email would be fine if you wish to keep it private.
Thanks!
Jen
On 8/8/12 11:03 PM, Yan He wrote:
Hi everyone,
When I tried to upload my files using Filezilla, I got the error message
“530 Sorr
k
> *Cc:* galaxy-user@lists.bx.psu.edu
> *Sent:* Tuesday, August 21, 2012 12:51 PM
> *Subject:* Re: [galaxy-user] FTP upload problem
>
> Hi Faith,
>
> There was an FTP issue on our side earlier today, but your processing does
> not quite fit the usual symptoms. Please try to FTP
From: Jennifer Jackson
To: Fatih Ozsolak
Cc: galaxy-user@lists.bx.psu.edu
Sent: Tuesday, August 21, 2012 12:51 PM
Subject: Re: [galaxy-user] FTP upload problem
Hi Faith,
There was an FTP issue on our side earlier today, but your processing does not
quite fit the usual symptoms
Hi Faith,
There was an FTP issue on our side earlier today, but your processing
does not quite fit the usual symptoms. Please try to FTP again using a
client that will allow interrupted transfers to be resumed (FileZilla,
CyverDuck) see if that helps.
You might also want to check your genera
Hello Yan,
This was a problem on our end that should be resolved now. Please try to
FTP again and be sure to let us know if problems persist or return.
Our apologies for the inconvenience,
Jen
Galaxy team
On 8/8/12 11:03 PM, Yan He wrote:
Hi everyone,
When I tried to upload my files using
On Dec 27, 2011, at 8:52 PM, Gabor Bartha wrote:
> I have tried to use ftp to upload files to main.g2.bx.psu.edu but the jobs
> have been failing with:
> 421 service not available, remote server has closed connection
> after about 1.5GB.
>
> Isn’t ftp the way you are supposed to upload large fi
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