On 26/09/2022 12:07, Ralph Corderoy wrote:
I'm unclear how what I wrote can be misinterpreted, but I'm happy to
be told.
As I said, I've made the effort to tell the BBC of the problem. They have
already emailed me a ‘case number’ from their ticketing system.
My apologies, Ralph. I read
Hi David,
> > I've now finished spending fifteen minutes finding a means of
> > filling in a ‘Contact Us [if you're a masochist]’ form, lying about
> > the mandatory phone number, verifying the email address, etc.
>
> So you won't get an e-mail reply, and you will need to keep polling
> the Web
Ralph
As a Grumpy old man one of my pet hates are these contact forms,
especially when you are trying to help or if its technical you've
already tried most things before you "write in".
That said, working in IT service I've seen the garbage that can come in
on an internal service desk. So
On 26/09/2022 09:28, Ralph Corderoy wrote:
I've now finished spending fifteen minutes finding a means of filling in
a ‘Contact Us [if you're a masochist]’ form, lying about the mandatory
phone number, verifying the email address, etc.
So you won't get an e-mail reply, and you will need to keep
Hi Mark,
> > It's probably a ‘Beeb problem’, as you say.
>
> In some of these cases of technical iPlayer slips/omissions,
> e-mailing the BBC gets them fixed fairly promptly.
I did try emailing an old address I had for them but it auto-replied
with a ‘We don't listen here any more’.
I've now
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