Most of the top links on this search address thie very issue. It is
something the receivers have to do, as it is their mail system that is
choosing to categorize things this way.
https://www.google.com/search?q=stop+group+mails+from+going+to+promotions&oq=stop+group+mails+from+going+to+promotions
As far as I know, your first instinct was correct. This is purely a
function of Gmail's sorting, so most likely the best you can do is
recommend disabling the Promotions Inbox (which is what I did) in either
whatever introductory message members get when they join, or else in the
footer for eac
I hope someone can help.
I run some Google Groups, but don't use Gmail at all, so I was a bit
flummoxed when a member complained that her group emails were going into
her Promotional tab, rather than her Primary tab.
My instinct was to suggest that this was a something she needed to fix in
her