Re: Help with Tape Hardware Issue TS3500

2011-10-21 Thread Neil Duffee
Mooney [mailto:lin..ls...@com...net] Sent: October 18, 2011 16:20 Subject: Re: Help with Tape Hardware Issue TS3500 [snip] 3494 ATL.  [snip] a tape go missing with last status of being in the gripper.  Both times, we found the tape on the floor of the ATL, once bumped underneath the edge

Re: Help with Tape Hardware Issue TS3500

2011-10-19 Thread Shmuel Metz (Seymour J.)
In 1867132420.1042181.1318969175813.javamail.r...@sz0042a.emeryville.ca.mail.comcast.net, on 10/18/2011 at 08:19 PM, Linda Mooney linda.lst...@comcast.net said: We used to have a 3494 ATL.  We had it for over 10 years.  A couple of times, we had a tape go missing with last status of being in

Help with Tape Hardware Issue TS3500

2011-10-18 Thread Lizette Koehler
I had a hardware failure of some kind on Oct 15. Today I am missing the tape that was indicated in the messages. I looked at the ATL through the web interface and it says it is in the gripper(acc1,g1) ISMF shows the tape as VOLUME MISPLACED. Earlier it had VOLUME UNAVAILABLE. CA-1 shows

Re: Help with Tape Hardware Issue TS3500

2011-10-18 Thread Linda Mooney
the floor by the robot's 'garage'. HTH,  Linda - Original Message - From: Lizette Koehler stars...@mindspring.com To: IBM-MAIN@bama.ua.edu Sent: Tuesday, October 18, 2011 12:55:17 PM Subject: Help with Tape Hardware Issue TS3500 I had a hardware failure of some kind on Oct 15

Re: Help with Tape Hardware Issue TS3500

2011-10-18 Thread Ed Finnell
Drive, output bin, floor? In a message dated 10/18/2011 3:02:28 P.M. Central Daylight Time, stars...@mindspring.com writes: And the only thing I know the vendor did was run an inventory and bring the A0B drive back online.

Re: Help with Tape Hardware Issue TS3500

2011-10-18 Thread Lizette Koehler
Thanks everyone. We looked high and low in the ATL. Nothing in the gripper, floor, bin, misplaced in the slots. We checked every tape in the ATL Frame (fortunately we are small @800 tapes). So I will have to keep pressing on and seeing if maybe the hardware support vendor put it somewhere