-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf
Of Rajesh Janakiraman
Sent: Thursday, January 24, 2019 10:39 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Ca7 auto-ticketing with ServiceNow tool
Hello Everyone,
Could someone please help me with below request
AM
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: FW: Re: [EXTERNAL] Ca7 auto-ticketing with ServiceNow tool
>
> Hi Lizette,
>
> Guess you meant this for Rajesh...
>
> – Vignesh
> Mainframe Infrastructure
>
> -Original Message-
> From: stars.
@LISTSERV.UA.EDU] On Behalf
Of Rajesh Janakiraman
Sent: Thursday, January 24, 2019 10:39 PM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Ca7 auto-ticketing with ServiceNow tool
Hello Everyone,
Could someone please help me with below request!!
Wanna know if there is anyone implemented auto-ticketing
We are currently using Automation to do this using MQ to relay the event,
and IIB to translate and create via web service.
However, I have a long term goal to talk more directly using a combination
of these if possible:
Hi Lizette,
Guess you meant this for Rajesh...
– Vignesh
Mainframe Infrastructure
-Original Message-
From: stars...@mindspring.com
Sent: 25 January 2019 11:41
To: Sankaranarayanan, Vignesh
Subject: RE: Re: [EXTERNAL] Ca7 auto-ticketing with ServiceNow tool
This is probably internal
List On Behalf Of
Rajesh Janakiraman
Sent: 25 January 2019 04:39
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: [EXTERNAL] Ca7 auto-ticketing with ServiceNow tool
Hello Everyone,
Could someone please help me with below request!!
Wanna know if there is anyone implemented auto-ticketing integration from
Hello Everyone,
Could someone please help me with below request!!
Wanna know if there is anyone implemented auto-ticketing integration from
CA7 Scheduler to Service Now ticketing tool whenever there is a job failure
occurs?
And I also want to know whether we have any option to create a Service
