Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively
Kurt to the rescue! Sent from Yahoo Mail for iPhone On Thursday, July 25, 2019, 8:50 AM, Kurt Quackenbush wrote: On 7/24/2019 3:55 PM, Tony Harminc wrote: > Really...? That sounds very convenient - certainly for those of us using > zPDTs. But in the "Preparaing to use Internet service retrieval" chapter in > the book you mention below, the first item in "How to obtain a user > certificate" is "If you are not yet a ShopzSeries user, register to become > one". > > Can you tell me exactly how to get a published PTF via SMP/E without having > Shopz? Obtaining the user certificate from Shopz is a one time event... well, once a year. Once you have a certificate, you don't need to interact with Shopz again to order and download PTFs using SMP/E. Kurt Quackenbush -- IBM, SMP/E Development Chuck Norris never uses CHECK when he applies PTFs. -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively
On 7/24/2019 3:55 PM, Tony Harminc wrote: Really...? That sounds very convenient - certainly for those of us using zPDTs. But in the "Preparaing to use Internet service retrieval" chapter in the book you mention below, the first item in "How to obtain a user certificate" is "If you are not yet a ShopzSeries user, register to become one". Can you tell me exactly how to get a published PTF via SMP/E without having Shopz? Obtaining the user certificate from Shopz is a one time event... well, once a year. Once you have a certificate, you don't need to interact with Shopz again to order and download PTFs using SMP/E. Kurt Quackenbush -- IBM, SMP/E Development Chuck Norris never uses CHECK when he applies PTFs. -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively
On Wed, 24 Jul 2019 at 09:27, Michael Brennan wrote: > The title of the email is 'Product orders will NOT be available'. Then > in the body it states 'Service orders will not be impacted.' PTFS fall > under the category of service and not product orders. The easiest way to > get any and all PTFS is to use the SMP/E Internet service retrieval > process. You do not even need Shopz to get a published PTF. Really...? That sounds very convenient - certainly for those of us using zPDTs. But in the "Preparaing to use Internet service retrieval" chapter in the book you mention below, the first item in "How to obtain a user certificate" is "If you are not yet a ShopzSeries user, register to become one". > More info at > > > https://www.ibm.com/support/knowledgecenter/en/SSLTBW_2.1.0/com.ibm.zos.v2r1.gim3000/dsetup.htm > and > > https://www.ibm.com/support/knowledgecenter/en/SSLTBW_2.1.0/com.ibm.zos.v2r1.e0zb100/e0z3b1_SMP_E_Internet_Service_Retrieval.htm > Can you tell me exactly how to get a published PTF via SMP/E without having Shopz? Thanks! Tony H. -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively
Michael - thank you for the clarification. Lionel B. Dyck < Website: http://www.lbdsoftware.com "Worry more about your character than your reputation. Character is what you are, reputation merely what others think you are." - John Wooden -Original Message- From: IBM Mainframe Discussion List On Behalf Of Michael Brennan Sent: Wednesday, July 24, 2019 8:27 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively The title of the email is 'Product orders will NOT be available'. Then in the body it states 'Service orders will not be impacted.' PTFS fall under the category of service and not product orders. The easiest way to get any and all PTFS is to use the SMP/E Internet service retrieval process. You do not even need Shopz to get a published PTF. More info at https://www.ibm.com/support/knowledgecenter/en/SSLTBW_2.1.0/com.ibm.zos.v2r1.gim3000/dsetup.htm and https://www.ibm.com/support/knowledgecenter/en/SSLTBW_2.1.0/com.ibm.zos.v2r1.e0zb100/e0z3b1_SMP_E_Internet_Service_Retrieval.htm Michael Brennan From: IBM Mainframe Discussion List on behalf of Allan Staller Sent: Wednesday, July 24, 2019 7:54 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively Great minds think alike! -Original Message- From: IBM Mainframe Discussion List On Behalf Of Lionel B Dyck Sent: Wednesday, July 24, 2019 7:54 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively " In the event of an emergency during this time, please contact your IBM Sales Representative for assistance. Thank you." Perfect - the IBM Sales Rep will know how to get you a PTF in a timely manner that allows you to resolve a Sev 1 issue - right! And I've got some ocean front property for sale, great ocean view and plenty of sand, just outside of Las Vegas. Lionel B. Dyck < Website: https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.lbdsoftware.comdata=02%7C01%7Cmichael.brennan%40HCL.COM%7Cadc132c5c77f4ea01fc108d710363476%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C636995697341058822sdata=8msK2AH%2FhevVWK6T593pamqEHIH6C8itz6PXI2hLIe0%3Dreserved=0 "Worry more about your character than your reputation. Character is what you are, reputation merely what others think you are." - John Wooden -Original Message- From: IBM Mainframe Discussion List On Behalf Of Allan Staller Sent: Wednesday, July 24, 2019 7:38 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: FW: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively What is wrong with this picture? Their Flagship is available 99.99% of the time. Why can’t the support systems match the availability? BTW, what if someone needs to obtain a PTF in that interval? What do they do then? Refrain: The new tools are neither as reliable, available, or serviceable as those that are being replaced. IMO, there is usually less function as well. From: shop...@us.ibm.com Sent: Tuesday, July 23, 2019 8:41 PM To: Allan Staller Subject: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively To our Valued IBM Clients: IBM will be engaged in a system migration beginning on August 16, 2019 which will impact the ability for you to place a Shopz Product Order up to and including August 22, 2019. (Service Orders will NOT be impacted.) In the event of an emergency during this time, please contact your IBM Sales Representative for assistance. Thank you. The affected countries are as follows: USA, US Canada, CA Puerto Rico, US Guam, GU Virgin Island, VI We recommend leaving enough lead time by submitting orders for processing before August 15, so they will have time to complete. The change is generally transparent to you. After the migration is complete, your access and order history won't be affected. Customer Number IMPACT after migration: There will be a change to your customer number after the migration. The new customer number will be 9 digits prefaced by a "S", for example, 'S012345678'. You can find the old and new customer number mapping relationship under "My preferences" page after you log into Shopz successfully. We apologize for the inconvenience. Should you have any further questions, please engage our support team via channels listed in Customer service page. * ** * * Please do not reply to this email, as * * it was sent by an unattended machine. * * **
Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively
The title of the email is 'Product orders will NOT be available'. Then in the body it states 'Service orders will not be impacted.' PTFS fall under the category of service and not product orders. The easiest way to get any and all PTFS is to use the SMP/E Internet service retrieval process. You do not even need Shopz to get a published PTF. More info at https://www.ibm.com/support/knowledgecenter/en/SSLTBW_2.1.0/com.ibm.zos.v2r1.gim3000/dsetup.htm and https://www.ibm.com/support/knowledgecenter/en/SSLTBW_2.1.0/com.ibm.zos.v2r1.e0zb100/e0z3b1_SMP_E_Internet_Service_Retrieval.htm Michael Brennan From: IBM Mainframe Discussion List on behalf of Allan Staller Sent: Wednesday, July 24, 2019 7:54 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively Great minds think alike! -Original Message- From: IBM Mainframe Discussion List On Behalf Of Lionel B Dyck Sent: Wednesday, July 24, 2019 7:54 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively " In the event of an emergency during this time, please contact your IBM Sales Representative for assistance. Thank you." Perfect - the IBM Sales Rep will know how to get you a PTF in a timely manner that allows you to resolve a Sev 1 issue - right! And I've got some ocean front property for sale, great ocean view and plenty of sand, just outside of Las Vegas. Lionel B. Dyck < Website: https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.lbdsoftware.comdata=02%7C01%7Cmichael.brennan%40HCL.COM%7Cadc132c5c77f4ea01fc108d710363476%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C636995697341058822sdata=8msK2AH%2FhevVWK6T593pamqEHIH6C8itz6PXI2hLIe0%3Dreserved=0 "Worry more about your character than your reputation. Character is what you are, reputation merely what others think you are." - John Wooden -Original Message- From: IBM Mainframe Discussion List On Behalf Of Allan Staller Sent: Wednesday, July 24, 2019 7:38 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: FW: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively What is wrong with this picture? Their Flagship is available 99.99% of the time. Why can’t the support systems match the availability? BTW, what if someone needs to obtain a PTF in that interval? What do they do then? Refrain: The new tools are neither as reliable, available, or serviceable as those that are being replaced. IMO, there is usually less function as well. From: shop...@us.ibm.com Sent: Tuesday, July 23, 2019 8:41 PM To: Allan Staller Subject: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively To our Valued IBM Clients: IBM will be engaged in a system migration beginning on August 16, 2019 which will impact the ability for you to place a Shopz Product Order up to and including August 22, 2019. (Service Orders will NOT be impacted.) In the event of an emergency during this time, please contact your IBM Sales Representative for assistance. Thank you. The affected countries are as follows: USA, US Canada, CA Puerto Rico, US Guam, GU Virgin Island, VI We recommend leaving enough lead time by submitting orders for processing before August 15, so they will have time to complete. The change is generally transparent to you. After the migration is complete, your access and order history won't be affected. Customer Number IMPACT after migration: There will be a change to your customer number after the migration. The new customer number will be 9 digits prefaced by a "S", for example, 'S012345678'. You can find the old and new customer number mapping relationship under "My preferences" page after you log into Shopz successfully. We apologize for the inconvenience. Should you have any further questions, please engage our support team via channels listed in Customer service page. * ** * * Please do not reply to this email, as * * it was sent by an unattended machine. * * ** * ::DISCLAIMER:: -- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. E-mail transmission is not guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or may contain viruses in
Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively
If you have a problem in the weekend, your friendly sales representative is of course more than willing to answer your phone calls on Monday after he/she has had his/her first coffee. Kees. > -Original Message- > From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On > Behalf Of Lionel B Dyck > Sent: 24 July, 2019 14:54 > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: Re: Shopz product orders will NOT be available between August 16, > 2019 and August 22, 2019 inclusively > > " In the event of an emergency during this time, please contact your IBM > Sales Representative for assistance. Thank you." > > Perfect - the IBM Sales Rep will know how to get you a PTF in a timely > manner that allows you to resolve a Sev 1 issue - right! And I've got > some ocean front property for sale, great ocean view and plenty of sand, > just outside of Las Vegas. > > > Lionel B. Dyck < > Website: http://www.lbdsoftware.com > > "Worry more about your character than your reputation. Character is what > you are, reputation merely what others think you are." - John Wooden > > -Original Message- > From: IBM Mainframe Discussion List On Behalf > Of Allan Staller > Sent: Wednesday, July 24, 2019 7:38 AM > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: FW: Shopz product orders will NOT be available between August 16, > 2019 and August 22, 2019 inclusively > > What is wrong with this picture? > Their Flagship is available 99.99% of the time. > Why can’t the support systems match the availability? > > BTW, what if someone needs to obtain a PTF in that interval? What do they > do then? > > Refrain: > The new tools are neither as reliable, available, or serviceable as those > that are being replaced. > > IMO, there is usually less function as well. > > From: shop...@us.ibm.com > Sent: Tuesday, July 23, 2019 8:41 PM > To: Allan Staller > Subject: Shopz product orders will NOT be available between August 16, > 2019 and August 22, 2019 inclusively > > To our Valued IBM Clients: > > IBM will be engaged in a system migration beginning on August 16, 2019 > which will impact the ability for you to place a Shopz Product Order up to > and including August 22, 2019. (Service Orders will NOT be impacted.) > > In the event of an emergency during this time, please contact your IBM > Sales Representative for assistance. Thank you. > > The affected countries are as follows: > USA, US > Canada, CA > Puerto Rico, US > Guam, GU > Virgin Island, VI > > We recommend leaving enough lead time by submitting orders for processing > before August 15, so they will have time to complete. > > The change is generally transparent to you. After the migration is > complete, your access and order history won't be affected. > > Customer Number IMPACT after migration: There will be a change to your > customer number after the migration. The new customer number will be 9 > digits prefaced by a "S", for example, 'S012345678'. You can find the old > and new customer number mapping relationship under "My preferences" page > after you log into Shopz successfully. > > We apologize for the inconvenience. > > Should you have any further questions, please engage our support team via > channels listed in Customer service page. > * > ** > * > * > Please do not reply to this email, as > * > * > it was sent by an unattended machine. > * > * > ** > * > > ::DISCLAIMER:: > -- > -- > -- > > The contents of this e-mail and any attachment(s) are confidential and > intended for the named recipient(s) only. E-mail transmission is not > guaranteed to be secure or error-free as information could be intercepted, > corrupted, lost, destroyed, arrive late or incomplete, or may contain > viruses in transmission. The e mail and its contents (with or without > referred errors) shall therefore not attach any liability on the > originator or HCL or its affiliates. Views or opinions, if any, presented > in this email are solely those of the author and may not necessarily > reflect the views or opinions of HCL or its affiliates. Any form of > reproduction, dissemination, c
Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively
Great minds think alike! -Original Message- From: IBM Mainframe Discussion List On Behalf Of Lionel B Dyck Sent: Wednesday, July 24, 2019 7:54 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively " In the event of an emergency during this time, please contact your IBM Sales Representative for assistance. Thank you." Perfect - the IBM Sales Rep will know how to get you a PTF in a timely manner that allows you to resolve a Sev 1 issue - right! And I've got some ocean front property for sale, great ocean view and plenty of sand, just outside of Las Vegas. Lionel B. Dyck < Website: https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.lbdsoftware.comdata=02%7C01%7Callan.staller%40HCL.COM%7C95ad5c57be2447a978c808d7103601f8%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C636995696489608072sdata=%2Bi%2Fe5PAobBXup0Qc19hK5dvVmPZgMxGTpT4YNN5mpOc%3Dreserved=0 "Worry more about your character than your reputation. Character is what you are, reputation merely what others think you are." - John Wooden -Original Message- From: IBM Mainframe Discussion List On Behalf Of Allan Staller Sent: Wednesday, July 24, 2019 7:38 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: FW: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively What is wrong with this picture? Their Flagship is available 99.99% of the time. Why can’t the support systems match the availability? BTW, what if someone needs to obtain a PTF in that interval? What do they do then? Refrain: The new tools are neither as reliable, available, or serviceable as those that are being replaced. IMO, there is usually less function as well. From: shop...@us.ibm.com Sent: Tuesday, July 23, 2019 8:41 PM To: Allan Staller Subject: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively To our Valued IBM Clients: IBM will be engaged in a system migration beginning on August 16, 2019 which will impact the ability for you to place a Shopz Product Order up to and including August 22, 2019. (Service Orders will NOT be impacted.) In the event of an emergency during this time, please contact your IBM Sales Representative for assistance. Thank you. The affected countries are as follows: USA, US Canada, CA Puerto Rico, US Guam, GU Virgin Island, VI We recommend leaving enough lead time by submitting orders for processing before August 15, so they will have time to complete. The change is generally transparent to you. After the migration is complete, your access and order history won't be affected. Customer Number IMPACT after migration: There will be a change to your customer number after the migration. The new customer number will be 9 digits prefaced by a "S", for example, 'S012345678'. You can find the old and new customer number mapping relationship under "My preferences" page after you log into Shopz successfully. We apologize for the inconvenience. Should you have any further questions, please engage our support team via channels listed in Customer service page. * ** * * Please do not reply to this email, as * * it was sent by an unattended machine. * * ** * ::DISCLAIMER:: -- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. E-mail transmission is not guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or may contain viruses in transmission. The e mail and its contents (with or without referred errors) shall therefore not attach any liability on the originator or HCL or its affiliates. Views or opinions, if any, presented in this email are solely those of the author and may not necessarily reflect the views or opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of authorized representative of HCL is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any email and/or attachments, pleas
Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively
" In the event of an emergency during this time, please contact your IBM Sales Representative for assistance. Thank you." Perfect - the IBM Sales Rep will know how to get you a PTF in a timely manner that allows you to resolve a Sev 1 issue - right! And I've got some ocean front property for sale, great ocean view and plenty of sand, just outside of Las Vegas. Lionel B. Dyck < Website: http://www.lbdsoftware.com "Worry more about your character than your reputation. Character is what you are, reputation merely what others think you are." - John Wooden -Original Message- From: IBM Mainframe Discussion List On Behalf Of Allan Staller Sent: Wednesday, July 24, 2019 7:38 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: FW: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively What is wrong with this picture? Their Flagship is available 99.99% of the time. Why can’t the support systems match the availability? BTW, what if someone needs to obtain a PTF in that interval? What do they do then? Refrain: The new tools are neither as reliable, available, or serviceable as those that are being replaced. IMO, there is usually less function as well. From: shop...@us.ibm.com Sent: Tuesday, July 23, 2019 8:41 PM To: Allan Staller Subject: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively To our Valued IBM Clients: IBM will be engaged in a system migration beginning on August 16, 2019 which will impact the ability for you to place a Shopz Product Order up to and including August 22, 2019. (Service Orders will NOT be impacted.) In the event of an emergency during this time, please contact your IBM Sales Representative for assistance. Thank you. The affected countries are as follows: USA, US Canada, CA Puerto Rico, US Guam, GU Virgin Island, VI We recommend leaving enough lead time by submitting orders for processing before August 15, so they will have time to complete. The change is generally transparent to you. After the migration is complete, your access and order history won't be affected. Customer Number IMPACT after migration: There will be a change to your customer number after the migration. The new customer number will be 9 digits prefaced by a "S", for example, 'S012345678'. You can find the old and new customer number mapping relationship under "My preferences" page after you log into Shopz successfully. We apologize for the inconvenience. Should you have any further questions, please engage our support team via channels listed in Customer service page. * ** * * Please do not reply to this email, as * * it was sent by an unattended machine. * * ** * ::DISCLAIMER:: -- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. E-mail transmission is not guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or may contain viruses in transmission. The e mail and its contents (with or without referred errors) shall therefore not attach any liability on the originator or HCL or its affiliates. Views or opinions, if any, presented in this email are solely those of the author and may not necessarily reflect the views or opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of authorized representative of HCL is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any email and/or attachments, please check them for viruses and other defects. -- -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively
Agreed! IBM would not take down WWW.IBM.COM for 4 days. Why should we have to put up with this attitude? -Original Message- From: IBM Mainframe Discussion List On Behalf Of Vernooij, Kees (ITOP NM) - KLM Sent: Wednesday, July 24, 2019 7:46 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively " We apologize for the inconvenience. " Nowadays this seems very often sufficient to justify not doing what you should do. Kees. > -Original Message- > From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] > On Behalf Of Allan Staller > Sent: 24 July, 2019 14:38 > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: FW: Shopz product orders will NOT be available between August > 16, > 2019 and August 22, 2019 inclusively > > What is wrong with this picture? > Their Flagship is available 99.99% of the time. > Why can’t the support systems match the availability? > > BTW, what if someone needs to obtain a PTF in that interval? What do > they do then? > > Refrain: > The new tools are neither as reliable, available, or serviceable as > those that are being replaced. > > IMO, there is usually less function as well. > > From: shop...@us.ibm.com > Sent: Tuesday, July 23, 2019 8:41 PM > To: Allan Staller > Subject: Shopz product orders will NOT be available between August 16, > 2019 and August 22, 2019 inclusively > > To our Valued IBM Clients: > > IBM will be engaged in a system migration beginning on August 16, 2019 > which will impact the ability for you to place a Shopz Product Order > up to and including August 22, 2019. (Service Orders will NOT be > impacted.) > > In the event of an emergency during this time, please contact your IBM > Sales Representative for assistance. Thank you. > > The affected countries are as follows: > USA, US > Canada, CA > Puerto Rico, US > Guam, GU > Virgin Island, VI > > We recommend leaving enough lead time by submitting orders for > processing before August 15, so they will have time to complete. > > The change is generally transparent to you. After the migration is > complete, your access and order history won't be affected. > > Customer Number IMPACT after migration: There will be a change to your > customer number after the migration. The new customer number will be 9 > digits prefaced by a "S", for example, 'S012345678'. You can find the > old and new customer number mapping relationship under "My > preferences" page after you log into Shopz successfully. > > We apologize for the inconvenience. > > Should you have any further questions, please engage our support team > via channels listed in Customer service page. > * > ** > > * > * > Please do not reply to this email, as > * > * > it was sent by an unattended machine. > * > * > ** > > * > > ::DISCLAIMER:: > -- > > -- > > -- > > > The contents of this e-mail and any attachment(s) are confidential and > intended for the named recipient(s) only. E-mail transmission is not > guaranteed to be secure or error-free as information could be > intercepted, corrupted, lost, destroyed, arrive late or incomplete, or > may contain viruses in transmission. The e mail and its contents (with > or without referred errors) shall therefore not attach any liability > on the originator or HCL or its affiliates. Views or opinions, if any, > presented in this email are solely those of the author and may not > necessarily reflect the views or opinions of HCL or its affiliates. > Any form of reproduction, dissemination, copying, disclosure, > modification, distribution and / or publication of this message > without the prior written consent of authorized representative of HCL > is strictly prohibited. If you have received this email in error > please delete it and notify the sender immediately. Before opening any > email and/or attachments, please check them for viruses and other defects. > -- > > -- > > -- > &g
Re: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively
" We apologize for the inconvenience. " Nowadays this seems very often sufficient to justify not doing what you should do. Kees. > -Original Message- > From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On > Behalf Of Allan Staller > Sent: 24 July, 2019 14:38 > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: FW: Shopz product orders will NOT be available between August 16, > 2019 and August 22, 2019 inclusively > > What is wrong with this picture? > Their Flagship is available 99.99% of the time. > Why can’t the support systems match the availability? > > BTW, what if someone needs to obtain a PTF in that interval? What do they > do then? > > Refrain: > The new tools are neither as reliable, available, or serviceable as those > that are being replaced. > > IMO, there is usually less function as well. > > From: shop...@us.ibm.com > Sent: Tuesday, July 23, 2019 8:41 PM > To: Allan Staller > Subject: Shopz product orders will NOT be available between August 16, > 2019 and August 22, 2019 inclusively > > To our Valued IBM Clients: > > IBM will be engaged in a system migration beginning on August 16, 2019 > which will impact the ability for you to place a Shopz Product Order up to > and including August 22, 2019. (Service Orders will NOT be impacted.) > > In the event of an emergency during this time, please contact your IBM > Sales Representative for assistance. Thank you. > > The affected countries are as follows: > USA, US > Canada, CA > Puerto Rico, US > Guam, GU > Virgin Island, VI > > We recommend leaving enough lead time by submitting orders for processing > before August 15, so they will have time to complete. > > The change is generally transparent to you. After the migration is > complete, your access and order history won't be affected. > > Customer Number IMPACT after migration: There will be a change to your > customer number after the migration. The new customer number will be 9 > digits prefaced by a "S", for example, 'S012345678'. You can find the old > and new customer number mapping relationship under "My preferences" page > after you log into Shopz successfully. > > We apologize for the inconvenience. > > Should you have any further questions, please engage our support team via > channels listed in Customer service page. > * > ** > * > * > Please do not reply to this email, as > * > * > it was sent by an unattended machine. > * > * > ** > * > > ::DISCLAIMER:: > -- > -- > -- > > The contents of this e-mail and any attachment(s) are confidential and > intended for the named recipient(s) only. E-mail transmission is not > guaranteed to be secure or error-free as information could be intercepted, > corrupted, lost, destroyed, arrive late or incomplete, or may contain > viruses in transmission. The e mail and its contents (with or without > referred errors) shall therefore not attach any liability on the > originator or HCL or its affiliates. Views or opinions, if any, presented > in this email are solely those of the author and may not necessarily > reflect the views or opinions of HCL or its affiliates. Any form of > reproduction, dissemination, copying, disclosure, modification, > distribution and / or publication of this message without the prior > written consent of authorized representative of HCL is strictly > prohibited. If you have received this email in error please delete it and > notify the sender immediately. Before opening any email and/or > attachments, please check them for viruses and other defects. > -- > -- > -- > > > -- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN For information, services and offers, please visit our web site: http://www.klm.com. This e-mail and any attachment may contain confidential
FW: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively
What is wrong with this picture? Their Flagship is available 99.99% of the time. Why can’t the support systems match the availability? BTW, what if someone needs to obtain a PTF in that interval? What do they do then? Refrain: The new tools are neither as reliable, available, or serviceable as those that are being replaced. IMO, there is usually less function as well. From: shop...@us.ibm.com Sent: Tuesday, July 23, 2019 8:41 PM To: Allan Staller Subject: Shopz product orders will NOT be available between August 16, 2019 and August 22, 2019 inclusively To our Valued IBM Clients: IBM will be engaged in a system migration beginning on August 16, 2019 which will impact the ability for you to place a Shopz Product Order up to and including August 22, 2019. (Service Orders will NOT be impacted.) In the event of an emergency during this time, please contact your IBM Sales Representative for assistance. Thank you. The affected countries are as follows: USA, US Canada, CA Puerto Rico, US Guam, GU Virgin Island, VI We recommend leaving enough lead time by submitting orders for processing before August 15, so they will have time to complete. The change is generally transparent to you. After the migration is complete, your access and order history won't be affected. Customer Number IMPACT after migration: There will be a change to your customer number after the migration. The new customer number will be 9 digits prefaced by a "S", for example, 'S012345678'. You can find the old and new customer number mapping relationship under "My preferences" page after you log into Shopz successfully. We apologize for the inconvenience. Should you have any further questions, please engage our support team via channels listed in Customer service page. * ** * * Please do not reply to this email, as * * it was sent by an unattended machine. * * ** * ::DISCLAIMER:: -- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. E-mail transmission is not guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or may contain viruses in transmission. The e mail and its contents (with or without referred errors) shall therefore not attach any liability on the originator or HCL or its affiliates. Views or opinions, if any, presented in this email are solely those of the author and may not necessarily reflect the views or opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of authorized representative of HCL is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any email and/or attachments, please check them for viruses and other defects. -- -- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
