Re: APAR theology (was: IBM APAR Names)

2023-11-06 Thread Glenn Knickerbocker
On Sun, 5 Nov 2023 00:20:52 +, Seymour J Metz wrote: >IBM used to document how it assigned the prefix in sysmod ids, but its been >decades since I've seen documentation that matched practice. What I've never >seen violated is that the sysmod ids associated with an APAR all have the same

Re: APAR theology (was: IBM APAR Names)

2023-11-04 Thread Seymour J Metz
/~smetz3 עַם יִשְׂרָאֵל חַי From: IBM Mainframe Discussion List on behalf of Phil Smith III Sent: Friday, November 3, 2023 8:51 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: APAR theology (was: IBM APAR Names) Without wanting to start a war, I’m interested

Re: APAR theology (was: IBM APAR Names)

2023-11-04 Thread Jon Perryman
On Fri, 3 Nov 2023 22:24:02 -0400, Doug wrote: > SMPE claims to be the all knowing wizard but won’t do the resolution. SMP/e is not (nor ever claimed) to be the all knowing wizard. It is a tool used by IBM and vendors for keeping your z/OS problem free. It does not resolve problems. It simply

Re: APAR theology (was: IBM APAR Names)

2023-11-04 Thread Jon Perryman
On Fri, 3 Nov 2023 20:51:44 -0400, Phil Smith III wrote: > I�m interested in how this works. This must be discussed in the bigger picture of problem management and the processes involved. Think about problems your child experiences. Your problem resolution processes for your child will be

Re: APAR theology (was: IBM APAR Names)

2023-11-03 Thread Paul Gilmartin
On Fri, 3 Nov 2023 20:51:44 -0400, Phil Smith III wrote: > >I�m also interested in a definitive list of APAR closings. I�ve never seen >one, and the lists I�ve seen have been conflicting and often included >different interpretations of the same closing. >

Re: APAR theology (was: IBM APAR Names)

2023-11-03 Thread Doug
The problem is I have to find and read every PTF / APAR one by one.. Determine if the fix does what I need (maybe all the causes are documented But hardly ever). Why ? SMPE claims to be the all knowing wizard but won’t do the resolution. I’m with Phil on this issue. Just my 2 cents . On Nov

Re: APAR theology (was: IBM APAR Names)

2023-11-03 Thread Paul Gilmartin
On Fri, 3 Nov 2023 20:51:44 -0400, Phil Smith III wrote: > >My understanding is: > >* PMR: represents a customer issue, which may end there. > This generally embeds tie ID of the reporting customer. >* APAR: represents a customer issue that at least seems to indicate a >code problem.

APAR theology (was: IBM APAR Names)

2023-11-03 Thread Phil Smith III
Without wanting to start a war, I’m interested in how this works. I’ve worked with IBM stuff for over four decades, but mostly with VM until the last 15 or so years. My understanding is: * PMR: represents a customer issue, which may end there. * APAR: represents a customer issue