List [mailto:IBM-MAIN@LISTSERV.UA.EDU] Im Auftrag
von David Crayford
Gesendet: Donnerstag, 29. Juni 2017 14:51
An: IBM-MAIN@LISTSERV.UA.EDU
Betreff: Re: AW: CA7 with service now
We use Jira but we're a vendor lab not a production site. Do you run cURL
directly from NetView or submit a batch
We use Jira but we're a vendor lab not a production site. Do you run
cURL directly from NetView or submit a batch job?
On 29/06/2017 7:11 PM, Werner Kuehnel wrote:
Nathan,
I don't know ServiceNow, but we create automatically tickets for abending jobs or
jobs with RC > 4 in JIRA ticketing syst
Here we use CA-OPS to do this. There's rexx code that looks for certain
items, can exclude jobs if need be and creates an email that goes to our
circus now system.
On 6/29/2017 7:11 AM, Werner Kuehnel wrote:
Nathan,
I don't know ServiceNow, but we create automatically tickets for abending job
Nathan,
I don't know ServiceNow, but we create automatically tickets for abending jobs
or jobs with RC > 4 in JIRA ticketing system.
This is done with REST services and cURL from a REXX (started by NetView).
Probably ServiceNow offers also a REST API you can use.
If you need more information plea