Re: [JAWS-Users] Authorized for an earlier version of this product.

2011-11-26 Thread Rose Combs
Jaws 13 is the only version that caused me a problem with authorization, one morning I turned it on and it wanted me to authorize it, used my last key but when I filled in the form I let them know exactly what happened, it was not a change in computer setting. Is anyone else using the latest 13

[JAWS-Users] Authorized for an earlier version of this product.

2011-11-25 Thread Siobhan
Hello all. I went to authorize Jaws 13 after installing it, and also updated to the latest jaws now out. I think it's 13.0572 I'm told that my jaws is authorized for an earlier version of this product, and when i update authorization it seems to work. Upon restarting Jaws however, I'm

Re: [JAWS-Users] Authorized for an earlier version of this product.

2011-11-25 Thread David
Hello there; Well, I did run into a similar problem with one of my clients. No matter what we did, her jaws wouldn't update, So, I turned off the UAC user account control, and boom, the jaws updated just fine. -Original Message- From: jaws-users-list-boun...@jaws-users.com

Re: [JAWS-Users] Authorized for an earlier version of this product.

2011-11-25 Thread Siobhan
Hi David. i'll try that, thank you. Let me make sure that you understand, the update to jaws went just fine, but it's the authorization update that's being not so nice. Just making sure you knew what I was talking about. Thank you again, Siobhan On Nov 25, 2011, at 4:36 PM, David wrote: Hello

Re: [JAWS-Users] Authorized for an earlier version of this product.

2011-11-25 Thread David
HELLO THERE; ABSOLUTELY, I WAS TALKING ABOUT THE authorization, When you put in your 20 digit code. For some reason, After I turned off the uac, everything went smoothly, and then I turned back on the uac. -Original Message- From: jaws-users-list-boun...@jaws-users.com

Re: [JAWS-Users] Authorized for an earlier version of this product.

2011-11-25 Thread Linda Vanderlitz
I don't mean to intervene but could you tell me how to turn off the user account control? Thanks. Linda - Original Message - From: David davidwhitehead1...@cogeco.ca To: jaws-users-list@jaws-users.com Sent: Friday, November 25, 2011 4:01 PM Subject: Re: [JAWS-Users] Authorized for an

Re: [JAWS-Users] Authorized for an earlier version of this product.

2011-11-25 Thread Siobhan
You not intervening here. Type UAC into the search box and it should come up. Then just tab around and it says something like turn this off. If you need further help, email me off list and I'd be glad too. Siobhan On Nov 25, 2011, at 7:03 PM, Linda Vanderlitz wrote: I don't mean to intervene