Re: [JAWS-Users] JAWS freezing when switching between programs

[Miriam Vieni]

Now that I have Jaws 2018 with Windows 7 on a 64 bit desktop computer, Jaws
is doing the same thing rather often. Since I don't know anything and my
memory isn't great, I ended up resorting to the same process without trying
anything else. Jaws partially disappears, says alt tab but won't say where
I've landed, so I quit jaws with insert F4, and then turn it on again. 

Miriam  
-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Dave...Oregonian
Sent: Thursday, May 03, 2018 12:07 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

You caught me. I forgot to give feedback. Overall, I saw no discernable
improvement. The only solution that works for me is to dump JAWS and restart
(Insert+Windows+F4) whenever it starts to get cranky, then it starts working
better again.

I'm also considering purchasing RAM to double my capacity from 4G to 8G,
thinking that JAWS is becoming a memory hog, or not playing nice when
sharing space.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: "T. Civitello" <tciv...@comcast.net>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, May 03, 2018 08:43
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Dave, never did see a message with the result of what your were going to do.
How did this work?  Tom

-Original Message- 
From: Dave...Oregonian
Sent: Saturday, March 10, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

John,

Interesting...One thing I can do (and have just done) is to increase the
priority of the JFW process. I'm going to try running my system this way for
a while to see if anything improves.

My system is a Dell laptop with Windows 7 Pro 32-bit, dual core processor.
I'm running the latest build of JAWS 2018.

What I did was to launch the Windows Task Manager  (Ctrl+Shift+Escape) and
Ctrl+Tab to the processes list. I arrowed down to jfw.exe and opened the
context menu. From there I selected the "set priority" menu and right-arrow
to open. JFW was set to run as normal, and I've changed it to high, waited a
bit, and then selected the set priority button after the cautionary warning.
Close Windows Task Manager with Escape.

Now let's see if JAWS behaves better with this setting. If it does, I'd sure
like to know how to have it permanently set to high priority, as I suspect
it will default to normal after a restart.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: <john_just...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 07:16
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are

Re: [JAWS-Users] JAWS freezing when switching between programs

[Dave...Oregonian]

Tom,

Thanks for helping me save some money. I guess it's not memory space, but 
more a problem with resource allocation and interrupt priority.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "T. Civitello" <tciv...@comcast.net>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, May 03, 2018 09:43
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Dave, don't think increasing RAM will do much. I am running Win 7 and have
24G RAM installed and I still have the problem. Tom

-Original Message- 
From: Dave...Oregonian
Sent: Thursday, May 03, 2018 9:07 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

You caught me. I forgot to give feedback. Overall, I saw no discernable
improvement. The only solution that works for me is to dump JAWS and restart
(Insert+Windows+F4) whenever it starts to get cranky, then it starts working
better again.

I'm also considering purchasing RAM to double my capacity from 4G to 8G,
thinking that JAWS is becoming a memory hog, or not playing nice when
sharing space.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "T. Civitello" <tciv...@comcast.net>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, May 03, 2018 08:43
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Dave, never did see a message with the result of what your were going to do.
How did this work?  Tom

-Original Message- 
From: Dave...Oregonian
Sent: Saturday, March 10, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

John,

Interesting...One thing I can do (and have just done) is to increase the
priority of the JFW process. I'm going to try running my system this way for
a while to see if anything improves.

My system is a Dell laptop with Windows 7 Pro 32-bit, dual core processor.
I'm running the latest build of JAWS 2018.

What I did was to launch the Windows Task Manager  (Ctrl+Shift+Escape) and
Ctrl+Tab to the processes list. I arrowed down to jfw.exe and opened the
context menu. From there I selected the "set priority" menu and right-arrow
to open. JFW was set to run as normal, and I've changed it to high, waited a
bit, and then selected the set priority button after the cautionary warning.
Close Windows Task Manager with Escape.

Now let's see if JAWS behaves better with this setting. If it does, I'd sure
like to know how to have it permanently set to high priority, as I suspect
it will default to normal after a restart.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: <john_just...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 07:16
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to res

Re: [JAWS-Users] JAWS freezing when switching between programs

[T. Civitello]

Dave, don't think increasing RAM will do much. I am running Win 7 and have 
24G RAM installed and I still have the problem. Tom


-Original Message- 
From: Dave...Oregonian

Sent: Thursday, May 03, 2018 9:07 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

You caught me. I forgot to give feedback. Overall, I saw no discernable
improvement. The only solution that works for me is to dump JAWS and restart
(Insert+Windows+F4) whenever it starts to get cranky, then it starts working
better again.

I'm also considering purchasing RAM to double my capacity from 4G to 8G,
thinking that JAWS is becoming a memory hog, or not playing nice when
sharing space.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "T. Civitello" <tciv...@comcast.net>

To: <jaws-users-list@jaws-users.com>
Sent: Thursday, May 03, 2018 08:43
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Dave, never did see a message with the result of what your were going to do.
How did this work?  Tom

-Original Message- 
From: Dave...Oregonian

Sent: Saturday, March 10, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

John,

Interesting...One thing I can do (and have just done) is to increase the
priority of the JFW process. I'm going to try running my system this way for
a while to see if anything improves.

My system is a Dell laptop with Windows 7 Pro 32-bit, dual core processor.
I'm running the latest build of JAWS 2018.

What I did was to launch the Windows Task Manager  (Ctrl+Shift+Escape) and
Ctrl+Tab to the processes list. I arrowed down to jfw.exe and opened the
context menu. From there I selected the "set priority" menu and right-arrow
to open. JFW was set to run as normal, and I've changed it to high, waited a
bit, and then selected the set priority button after the cautionary warning.
Close Windows Task Manager with Escape.

Now let's see if JAWS behaves better with this setting. If it does, I'd sure
like to know how to have it permanently set to high priority, as I suspect
it will default to normal after a restart.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: <john_just...@verizon.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 07:16
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.

The entire thing is frustrating to say the least, Mike.  But it's something
we just put up with since jaws performs so well in most other respects.


JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-

Re: [JAWS-Users] JAWS freezing when switching between programs

[Dave...Oregonian]

You caught me. I forgot to give feedback. Overall, I saw no discernable 
improvement. The only solution that works for me is to dump JAWS and restart 
(Insert+Windows+F4) whenever it starts to get cranky, then it starts working 
better again.

I'm also considering purchasing RAM to double my capacity from 4G to 8G, 
thinking that JAWS is becoming a memory hog, or not playing nice when 
sharing space.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "T. Civitello" <tciv...@comcast.net>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, May 03, 2018 08:43
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Dave, never did see a message with the result of what your were going to do.
How did this work?  Tom

-Original Message- 
From: Dave...Oregonian
Sent: Saturday, March 10, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

John,

Interesting...One thing I can do (and have just done) is to increase the
priority of the JFW process. I'm going to try running my system this way for
a while to see if anything improves.

My system is a Dell laptop with Windows 7 Pro 32-bit, dual core processor.
I'm running the latest build of JAWS 2018.

What I did was to launch the Windows Task Manager  (Ctrl+Shift+Escape) and
Ctrl+Tab to the processes list. I arrowed down to jfw.exe and opened the
context menu. From there I selected the "set priority" menu and right-arrow
to open. JFW was set to run as normal, and I've changed it to high, waited a
bit, and then selected the set priority button after the cautionary warning.
Close Windows Task Manager with Escape.

Now let's see if JAWS behaves better with this setting. If it does, I'd sure
like to know how to have it permanently set to high priority, as I suspect
it will default to normal after a restart.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: <john_just...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 07:16
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.

The entire thing is frustrating to say the least, Mike.  But it's something
we just put up with since jaws performs so well in most other respects.


JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS f

Re: [JAWS-Users] JAWS freezing when switching between programs

[T. Civitello]

Dave, never did see a message with the result of what your were going to do. 
How did this work?  Tom


-Original Message- 
From: Dave...Oregonian

Sent: Saturday, March 10, 2018 9:32 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

John,

Interesting...One thing I can do (and have just done) is to increase the
priority of the JFW process. I'm going to try running my system this way for
a while to see if anything improves.

My system is a Dell laptop with Windows 7 Pro 32-bit, dual core processor.
I'm running the latest build of JAWS 2018.

What I did was to launch the Windows Task Manager  (Ctrl+Shift+Escape) and
Ctrl+Tab to the processes list. I arrowed down to jfw.exe and opened the
context menu. From there I selected the "set priority" menu and right-arrow
to open. JFW was set to run as normal, and I've changed it to high, waited a
bit, and then selected the set priority button after the cautionary warning.
Close Windows Task Manager with Escape.

Now let's see if JAWS behaves better with this setting. If it does, I'd sure
like to know how to have it permanently set to high priority, as I suspect
it will default to normal after a restart.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: <john_just...@verizon.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 07:16
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.

The entire thing is frustrating to say the least, Mike.  But it's something
we just put up with since jaws performs so well in most other respects.


JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!







Mike Mote

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is 

Re: [JAWS-Users] JAWS freezing when switching between programs

[Mike Mote]

Hi John!  I appreciate your respone to this question, along with the others
who have chimed in as well.  I do believe it is a resource issue, and
probably could be fixed by someone who is a programmer, and knows their way
around the Windows Registry.  I know that we strongly encourage more RAM for
users of Assistive technology products here at work.  However, more RAM is
not a cure all for these types of issues.  


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john_just...@verizon.net
Sent: Saturday, March 10, 2018 10:17 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.  
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.  

The entire thing is frustrating to say the least, Mike.  But it's something
we just put up with since jaws performs so well in most other respects.
 

JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.  

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!

 

 

 

Mike Mote 

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  <http://www.ifbsolutions.org/>
www.ifbsolutions.org 

Email  <mailto:mm...@ifbsolutions.org> mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106

 

*Large font facilitates reading for people with low vision

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS freezing when switching between programs

[JM Casey]

Thank you, Joseph, for the thoughtful explanation and considerations
outlined in this post. All of this makes sense to me. I would like to
understand more, but I'm not a programmer and would probably be out of my
depth. I appreciate you taking the time to discuss this issue.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Joseph Lee
Sent: March 10, 2018 5:22 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Hi,
Thread priority has to do with letting processors run a specific thread for
a while despite requests from other threads to run. A good analogy is
priority boarding at airports where those booked the first class cabin are
boarded before others.
In operating system design and architecture, a process may contain multiple
threads. Here, a process refers to a container of program code, data needed
by a program, resources being used, as well as other state information an
operating system uses to keep track of things such as if the process is
ready to run, ready to die, and other information. One of the information
tracked by operating systems (more specifically, operating system kernels)
is how many threads are inside a given process and what priority levels they
are assigned to, and each process requires at least one thread to run. On
Windows (more specifically, Windows NT), a process may contain more than one
thread, especially if they are GUI applications such as JAWS (jfw.exe), with
each thread responsible for running either the main code, hold a window
ready for user interaction, spawn by other threads and what not.
As for increasing thread priority and resulting responsiveness, I doubt that
would solve the overall problem. Although it'll let Windows allocate more
running time to threads inside JAWS process, it is a partial solution. In
order for a screen reader to stay responsive, it must make sure it gets
whatever it needs from apps on time, otherwise it'll get stuck trying to
obtain useful data for you. This is more so if there are many threads
competing for processor resources (because processor time is a precious
resource when looking inside silicon), hence possibly contributing to slower
responsiveness, not the other way around as an idealist would say. And no,
it isn't just JAWS that gets stuck - the program you are using may appear to
slow down, as well as other actors such as accessibility API bridge
libraries, other tasks and what not, hence my thinking that increasing
thread priority for JAWS isn't a good solution that'll work in the long
term.
As for JAWS becoming less responsive as time goes on: there might be
numerous contributing factors. One possible factor is possible memory leak
or lax resource accountability in one or more threads. If JAWS keeps eating
something but fails to release things it no longer needs, it may lead to
slower responsiveness. One way to look at it is memory usage for jfw.exe -
if you use JAWS for hours and it appears memory usage by the screen reader
process keeps increasing, chances are that there's a more serious resource
management problem in screen reader code, especially in one or more modules
responsible for keeping track of various info such as accessibility state,
display handling and what not. Also, when it comes to accessibility API
handling, not all API's offer ways to make screen readers (or clients) stay
responsive - one good example is UIA and resource starvation problem
observed not only by JAWS users on Windows 10, but also by users of another
screen reader, usually caused by one thread trying to handle a flood of
accessibility events or the API bridge (in this case, UIAutomationCore.dll)
getting stuck somehow.
So what is a solution to this problem? We don't know yet, as it may involve
collaborative effort between Microsoft, VFO, app vendors and users.
If anyone is curious about how UIA internally works or have questions about
UIA and resource starvation problem, or want more explanation regarding
accessibility API's (complete with source code), write to me offlist.
Cheers,
Joseph

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
JM Casey
Sent: Saturday, March 10, 2018 12:24 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

That's most interesting, and mostly makes sense.

No. 3 is automated by the oS and not generally something anyone has to worry
about. It should be possible to give JAWS a higher priority in the system
merely through task manager or process explorer. I want to read up on this
more though as I'm not 100% sure exactly what thread priority assignment
does.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john_just...@verizon.net
Sent: March 10, 2018 10:17 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users

Re: [JAWS-Users] JAWS freezing when switching between programs

[Tom Fairhurst]

This is especially true when in a work environment.

-Original Message- 
From: JOHN RIEHL

Sent: Saturday, March 10, 2018 1:30 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

As Jaws users we shouldn't "have to  put up with it". I also experience this
freezing, both when switching between programs and when doing things in
Outlook. If the fact that Jaws uses a lot of Ram, particularly when
switching programs, I would hope that Jaws programmers and developers are
addressing this, particularly since there is only one other competitor to
Jaws on the market.
We should not have to put up with issues that affect our productivity,
particularly if the issues are caused by the assistive  technology we're
using to be productive!
 John   to
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john_just...@verizon.net
Sent: Saturday, March 10, 2018 10:17 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.

The entire thing is frustrating to say the least, Mike.  But it's something
we just put up with since jaws performs so well in most other respects.


JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!







Mike Mote

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  <http://www.ifbsolutions.org/>
www.ifbsolutions.org

Email  <mailto:mm...@ifbsolutions.org> mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106



*Large font facilitates reading for people with low vision



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For

Re: [JAWS-Users] JAWS freezing when switching between programs

[Dave...Oregonian]

Agree. Again well spoken.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: <joseph.lee22...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 19:10
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hi,
 I see. I did say, "part of this may have to do with ...", which leaves open
the possibility that it might not be apps at all, but rather JAWS alone.
Given one evidence here, I'd say let's gather more evidence before we
conclude for sure that it is JAWS. If folks running JAWS 16 and 17 on other
computers can replicate this, then we can move forward and say that
bisecting the code might be the next step (from VFO's side, as core code in
JAWS is closed source).
Cheers,
Joseph

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Dave...Oregonian
Sent: Saturday, March 10, 2018 6:47 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Joseph,

I must respectfully disagree with your point. Earlier versions of JAWS on
the same machine do not exhibit the same symptoms. It is clear to me that it
is the new design of JAWS from version 17 onward that is the root cause of
the freezing, hesitation, and slowdown. To wit -- why would VFO put an auto
restart routine into JAWS so that it can quietly crash and restart, when
things bog down? Why not simply fix the disease, and not the symptom?'

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Joseph Lee" <joseph.lee22...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 17:38
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hi,
I think it is a bit early to blame assistive tech alone in this saga; part
of this may have to do with Windows and apps, as well as resource overload
and such.
Cheers,
Joseph

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
JOHN RIEHL
Sent: Saturday, March 10, 2018 11:30 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

As Jaws users we shouldn't "have to  put up with it". I also experience this
freezing, both when switching between programs and when doing things in
Outlook. If the fact that Jaws uses a lot of Ram, particularly when
switching programs, I would hope that Jaws programmers and developers are
addressing this, particularly since there is only one other competitor to
Jaws on the market.
We should not have to put up with issues that affect our productivity,
particularly if the issues are caused by the assistive  technology we're
using to be productive!
  John   to
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john_just...@verizon.net
Sent: Saturday, March 10, 2018 10:17 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usuall

Re: [JAWS-Users] JAWS freezing when switching between programs

[joseph.lee22590]

Hi,
 I see. I did say, "part of this may have to do with ...", which leaves open
the possibility that it might not be apps at all, but rather JAWS alone.
Given one evidence here, I'd say let's gather more evidence before we
conclude for sure that it is JAWS. If folks running JAWS 16 and 17 on other
computers can replicate this, then we can move forward and say that
bisecting the code might be the next step (from VFO's side, as core code in
JAWS is closed source).
Cheers,
Joseph

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Dave...Oregonian
Sent: Saturday, March 10, 2018 6:47 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Joseph,

I must respectfully disagree with your point. Earlier versions of JAWS on
the same machine do not exhibit the same symptoms. It is clear to me that it
is the new design of JAWS from version 17 onward that is the root cause of
the freezing, hesitation, and slowdown. To wit -- why would VFO put an auto
restart routine into JAWS so that it can quietly crash and restart, when
things bog down? Why not simply fix the disease, and not the symptom?'

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Joseph Lee" <joseph.lee22...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 17:38
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hi,
I think it is a bit early to blame assistive tech alone in this saga; part
of this may have to do with Windows and apps, as well as resource overload
and such.
Cheers,
Joseph

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
JOHN RIEHL
Sent: Saturday, March 10, 2018 11:30 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

As Jaws users we shouldn't "have to  put up with it". I also experience this
freezing, both when switching between programs and when doing things in
Outlook. If the fact that Jaws uses a lot of Ram, particularly when
switching programs, I would hope that Jaws programmers and developers are
addressing this, particularly since there is only one other competitor to
Jaws on the market.
We should not have to put up with issues that affect our productivity,
particularly if the issues are caused by the assistive  technology we're
using to be productive!
  John   to
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john_just...@verizon.net
Sent: Saturday, March 10, 2018 10:17 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.

The entire 

Re: [JAWS-Users] JAWS freezing when switching between programs

[Dave...Oregonian]

Joseph,

I must respectfully disagree with your point. Earlier versions of JAWS on 
the same machine do not exhibit the same symptoms. It is clear to me that it 
is the new design of JAWS from version 17 onward that is the root cause of 
the freezing, hesitation, and slowdown. To wit -- why would VFO put an auto 
restart routine into JAWS so that it can quietly crash and restart, when 
things bog down? Why not simply fix the disease, and not the symptom?'

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Joseph Lee" <joseph.lee22...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 17:38
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hi,
I think it is a bit early to blame assistive tech alone in this saga; part
of this may have to do with Windows and apps, as well as resource overload
and such.
Cheers,
Joseph

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
JOHN RIEHL
Sent: Saturday, March 10, 2018 11:30 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

As Jaws users we shouldn't "have to  put up with it". I also experience this
freezing, both when switching between programs and when doing things in
Outlook. If the fact that Jaws uses a lot of Ram, particularly when
switching programs, I would hope that Jaws programmers and developers are
addressing this, particularly since there is only one other competitor to
Jaws on the market.
We should not have to put up with issues that affect our productivity,
particularly if the issues are caused by the assistive  technology we're
using to be productive!
  John   to
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john_just...@verizon.net
Sent: Saturday, March 10, 2018 10:17 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.

The entire thing is frustrating to say the least, Mike.  But it's something
we just put up with since jaws performs so well in most other respects.


JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every t

Re: [JAWS-Users] JAWS freezing when switching between programs

[Joseph Lee]

Hi,
I think it is a bit early to blame assistive tech alone in this saga; part
of this may have to do with Windows and apps, as well as resource overload
and such.
Cheers,
Joseph

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
JOHN RIEHL
Sent: Saturday, March 10, 2018 11:30 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

As Jaws users we shouldn't "have to  put up with it". I also experience this
freezing, both when switching between programs and when doing things in
Outlook. If the fact that Jaws uses a lot of Ram, particularly when
switching programs, I would hope that Jaws programmers and developers are
addressing this, particularly since there is only one other competitor to
Jaws on the market. 
We should not have to put up with issues that affect our productivity,
particularly if the issues are caused by the assistive  technology we're
using to be productive!
  John   to 
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john_just...@verizon.net
Sent: Saturday, March 10, 2018 10:17 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.  
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.  

The entire thing is frustrating to say the least, Mike.  But it's something
we just put up with since jaws performs so well in most other respects.
 

JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.  

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!

 

 

 

Mike Mote 

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  <http://www.ifbsolutions.org/>
www.ifbsolutions.org 

Email  <mailto:mm...@ifbsolutions.org> mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipp

Re: [JAWS-Users] JAWS freezing when switching between programs

[JOHN RIEHL]

As Jaws users we shouldn't "have to  put up with it". I also experience this
freezing, both when switching between programs and when doing things in
Outlook. If the fact that Jaws uses a lot of Ram, particularly when
switching programs, I would hope that Jaws programmers and developers are
addressing this, particularly since there is only one other competitor to
Jaws on the market. 
We should not have to put up with issues that affect our productivity,
particularly if the issues are caused by the assistive  technology we're
using to be productive!
  John   to 
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john_just...@verizon.net
Sent: Saturday, March 10, 2018 10:17 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.  
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.  

The entire thing is frustrating to say the least, Mike.  But it's something
we just put up with since jaws performs so well in most other respects.
 

JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.  

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!

 

 

 

Mike Mote 

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  <http://www.ifbsolutions.org/>
www.ifbsolutions.org 

Email  <mailto:mm...@ifbsolutions.org> mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106

 

*Large font facilitates reading for people with low vision

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS freezing when switching between programs

[JOHN RIEHL]

That's certainly the case for me at work, where this problem also occurs.
Both my home and work computers are using Windows-7, 64-bit machines. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JM Casey
Sent: Saturday, March 10, 2018 3:40 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

I've noticed this issue of JFW becoming more sluggish after a period of
time, too. Specifically, sometimes I will leave my PC on over-night. When I
come back to it in the morning, even using something like file explorer
seems like a chore for the computer/JAWS. I restart, and it's as good as
new, so to speak. I feel that I shouldn't have to do this. I may not be one
of them but there are people and organisations who have to keep their
systems running for long stretches of time as a matter of course.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: March 10, 2018 3:06 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Steve,

Might be, but as you say, 4 G of RAM is pretty massive. I agree that coding
is more likely the issue, since the real slowdown problems happened after
JAWS 16, when they changed "under the hood" operation. I still think JAWS is
subject to memory crowding either because of itself, or because it is using
memory areas that it did not use in the past. Most of my complaint have been
due to JAWS getting less responsive the longer it runs. After a clean
restart, it seems to get more responsive again, until it starts to slow
later.

I'll let folks know if I am more satisfied with jfw.exe set to high
priority.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: "Steve" <pipeguy...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 12:00
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Dave,

One of your issues might be 32-bit OS.  That limits you as to your memory
usage which I think tops out at only 4Gigs in a 32-bit system.

- Original Message -
From: "Dave...Oregonian" <dgcarl...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 12:32 PM
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


> John,
>
> Interesting...One thing I can do (and have just done) is to increase the
> priority of the JFW process. I'm going to try running my system this way
> for
> a while to see if anything improves.
>
> My system is a Dell laptop with Windows 7 Pro 32-bit, dual core processor.
> I'm running the latest build of JAWS 2018.
>
> What I did was to launch the Windows Task Manager  (Ctrl+Shift+Escape) and
> Ctrl+Tab to the processes list. I arrowed down to jfw.exe and opened the
> context menu. From there I selected the "set priority" menu and
> right-arrow
> to open. JFW was set to run as normal, and I've changed it to high, waited
> a
> bit, and then selected the set priority button after the cautionary
> warning.
> Close Windows Task Manager with Escape.
>
> Now let's see if JAWS behaves better with this setting. If it does, I'd
> sure
> like to know how to have it permanently set to high priority, as I suspect
> it will default to normal after a restart.
>
> Dave
> Oregonian, woodworker, Engineer, Musician, and Pioneer
>
>
> ----- Original Message - 
> From: <john_just...@verizon.net>
> To: <jaws-users-list@jaws-users.com>
> Sent: Saturday, March 10, 2018 07:16
> Subject: Re: [JAWS-Users] JAWS freezing when switching between programs
>
>
> Hello Mike,
> John Justice, here.
> I work for the state and use configurations which are similar to the ones
> you describe.
>
> In the interest of correcting the problem, I brought it to the attention
> of
> our upper level Access group.  Their explanation doesn't solve any issues
> but it might give you food for thought.
>
> 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
> assignment of RAM.  Current versions of Jaws tend to utilize a
> considerable
> amount of RAM, especially when changing from one software environment to
> another.  The result is that the system has to {wait} for enough RAM  to
> perform the function.
> 2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
> on a PC so that they have a priority when RAM is distributed. This is way
> beyond my pay grade Mike but apparently, within reason, certain programs
> can
> be allowed to operate at the expense of others, at least temporarily.
> There
> are exceptions to this rule and certain pieces of

Re: [JAWS-Users] JAWS freezing when switching between programs

[Dave...Oregonian]

Joseph,

You wrote:

"As for JAWS becoming less responsive as time goes on: there might be
numerous contributing factors. One possible factor is possible memory leak
or lax resource accountability in one or more threads. If JAWS keeps eating
something but fails to release things it no longer needs, it may lead to
slower responsiveness. One way to look at it is memory usage for jfw.exe -
if you use JAWS for hours and it appears memory usage by the screen reader
process keeps increasing, chances are that there's a more serious resource
management problem in screen reader code, especially in one or more modules
responsible for keeping track of various info such as accessibility state,
display handling and what not. "

A very elegant description of what I have been suspecting for a long time, 
and what I simply called a memory leak. Appreciate your detailed 
description. All we can hope is that VFO pays attention to these concerns 
and adjusts their code appropriately.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Joseph Lee" <joseph.lee22...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 14:21
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hi,
Thread priority has to do with letting processors run a specific thread for
a while despite requests from other threads to run. A good analogy is
priority boarding at airports where those booked the first class cabin are
boarded before others.
In operating system design and architecture, a process may contain multiple
threads. Here, a process refers to a container of program code, data needed
by a program, resources being used, as well as other state information an
operating system uses to keep track of things such as if the process is
ready to run, ready to die, and other information. One of the information
tracked by operating systems (more specifically, operating system kernels)
is how many threads are inside a given process and what priority levels they
are assigned to, and each process requires at least one thread to run. On
Windows (more specifically, Windows NT), a process may contain more than one
thread, especially if they are GUI applications such as JAWS (jfw.exe), with
each thread responsible for running either the main code, hold a window
ready for user interaction, spawn by other threads and what not.
As for increasing thread priority and resulting responsiveness, I doubt that
would solve the overall problem. Although it'll let Windows allocate more
running time to threads inside JAWS process, it is a partial solution. In
order for a screen reader to stay responsive, it must make sure it gets
whatever it needs from apps on time, otherwise it'll get stuck trying to
obtain useful data for you. This is more so if there are many threads
competing for processor resources (because processor time is a precious
resource when looking inside silicon), hence possibly contributing to slower
responsiveness, not the other way around as an idealist would say. And no,
it isn't just JAWS that gets stuck - the program you are using may appear to
slow down, as well as other actors such as accessibility API bridge
libraries, other tasks and what not, hence my thinking that increasing
thread priority for JAWS isn't a good solution that'll work in the long
term.
As for JAWS becoming less responsive as time goes on: there might be
numerous contributing factors. One possible factor is possible memory leak
or lax resource accountability in one or more threads. If JAWS keeps eating
something but fails to release things it no longer needs, it may lead to
slower responsiveness. One way to look at it is memory usage for jfw.exe -
if you use JAWS for hours and it appears memory usage by the screen reader
process keeps increasing, chances are that there's a more serious resource
management problem in screen reader code, especially in one or more modules
responsible for keeping track of various info such as accessibility state,
display handling and what not. Also, when it comes to accessibility API
handling, not all API's offer ways to make screen readers (or clients) stay
responsive - one good example is UIA and resource starvation problem
observed not only by JAWS users on Windows 10, but also by users of another
screen reader, usually caused by one thread trying to handle a flood of
accessibility events or the API bridge (in this case, UIAutomationCore.dll)
getting stuck somehow.
So what is a solution to this problem? We don't know yet, as it may involve
collaborative effort between Microsoft, VFO, app vendors and users.
If anyone is curious about how UIA internally works or have questions about
UIA and resource starvation problem, or want more explanation regarding
accessibility API's (complete with source code), write to me offlist.
Cheers,
Joseph

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-us

Re: [JAWS-Users] JAWS freezing when switching between programs

[Joseph Lee]

Hi,
Thread priority has to do with letting processors run a specific thread for
a while despite requests from other threads to run. A good analogy is
priority boarding at airports where those booked the first class cabin are
boarded before others.
In operating system design and architecture, a process may contain multiple
threads. Here, a process refers to a container of program code, data needed
by a program, resources being used, as well as other state information an
operating system uses to keep track of things such as if the process is
ready to run, ready to die, and other information. One of the information
tracked by operating systems (more specifically, operating system kernels)
is how many threads are inside a given process and what priority levels they
are assigned to, and each process requires at least one thread to run. On
Windows (more specifically, Windows NT), a process may contain more than one
thread, especially if they are GUI applications such as JAWS (jfw.exe), with
each thread responsible for running either the main code, hold a window
ready for user interaction, spawn by other threads and what not.
As for increasing thread priority and resulting responsiveness, I doubt that
would solve the overall problem. Although it'll let Windows allocate more
running time to threads inside JAWS process, it is a partial solution. In
order for a screen reader to stay responsive, it must make sure it gets
whatever it needs from apps on time, otherwise it'll get stuck trying to
obtain useful data for you. This is more so if there are many threads
competing for processor resources (because processor time is a precious
resource when looking inside silicon), hence possibly contributing to slower
responsiveness, not the other way around as an idealist would say. And no,
it isn't just JAWS that gets stuck - the program you are using may appear to
slow down, as well as other actors such as accessibility API bridge
libraries, other tasks and what not, hence my thinking that increasing
thread priority for JAWS isn't a good solution that'll work in the long
term.
As for JAWS becoming less responsive as time goes on: there might be
numerous contributing factors. One possible factor is possible memory leak
or lax resource accountability in one or more threads. If JAWS keeps eating
something but fails to release things it no longer needs, it may lead to
slower responsiveness. One way to look at it is memory usage for jfw.exe -
if you use JAWS for hours and it appears memory usage by the screen reader
process keeps increasing, chances are that there's a more serious resource
management problem in screen reader code, especially in one or more modules
responsible for keeping track of various info such as accessibility state,
display handling and what not. Also, when it comes to accessibility API
handling, not all API's offer ways to make screen readers (or clients) stay
responsive - one good example is UIA and resource starvation problem
observed not only by JAWS users on Windows 10, but also by users of another
screen reader, usually caused by one thread trying to handle a flood of
accessibility events or the API bridge (in this case, UIAutomationCore.dll)
getting stuck somehow.
So what is a solution to this problem? We don't know yet, as it may involve
collaborative effort between Microsoft, VFO, app vendors and users.
If anyone is curious about how UIA internally works or have questions about
UIA and resource starvation problem, or want more explanation regarding
accessibility API's (complete with source code), write to me offlist.
Cheers,
Joseph

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
JM Casey
Sent: Saturday, March 10, 2018 12:24 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

That's most interesting, and mostly makes sense.

No. 3 is automated by the oS and not generally something anyone has to worry
about. It should be possible to give JAWS a higher priority in the system
merely through task manager or process explorer. I want to read up on this
more though as I'm not 100% sure exactly what thread priority assignment
does.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john_just...@verizon.net
Sent: March 10, 2018 10:17 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changin

Re: [JAWS-Users] JAWS freezing when switching between programs

[JM Casey]

I've noticed this issue of JFW becoming more sluggish after a period of
time, too. Specifically, sometimes I will leave my PC on over-night. When I
come back to it in the morning, even using something like file explorer
seems like a chore for the computer/JAWS. I restart, and it's as good as
new, so to speak. I feel that I shouldn't have to do this. I may not be one
of them but there are people and organisations who have to keep their
systems running for long stretches of time as a matter of course.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: March 10, 2018 3:06 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Steve,

Might be, but as you say, 4 G of RAM is pretty massive. I agree that coding
is more likely the issue, since the real slowdown problems happened after
JAWS 16, when they changed "under the hood" operation. I still think JAWS is
subject to memory crowding either because of itself, or because it is using
memory areas that it did not use in the past. Most of my complaint have been
due to JAWS getting less responsive the longer it runs. After a clean
restart, it seems to get more responsive again, until it starts to slow
later.

I'll let folks know if I am more satisfied with jfw.exe set to high
priority.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: "Steve" <pipeguy...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 12:00
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Dave,

One of your issues might be 32-bit OS.  That limits you as to your memory
usage which I think tops out at only 4Gigs in a 32-bit system.

- Original Message - 
From: "Dave...Oregonian" <dgcarl...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 12:32 PM
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


> John,
>
> Interesting...One thing I can do (and have just done) is to increase the
> priority of the JFW process. I'm going to try running my system this way
> for
> a while to see if anything improves.
>
> My system is a Dell laptop with Windows 7 Pro 32-bit, dual core processor.
> I'm running the latest build of JAWS 2018.
>
> What I did was to launch the Windows Task Manager  (Ctrl+Shift+Escape) and
> Ctrl+Tab to the processes list. I arrowed down to jfw.exe and opened the
> context menu. From there I selected the "set priority" menu and
> right-arrow
> to open. JFW was set to run as normal, and I've changed it to high, waited
> a
> bit, and then selected the set priority button after the cautionary
> warning.
> Close Windows Task Manager with Escape.
>
> Now let's see if JAWS behaves better with this setting. If it does, I'd
> sure
> like to know how to have it permanently set to high priority, as I suspect
> it will default to normal after a restart.
>
> Dave
> Oregonian, woodworker, Engineer, Musician, and Pioneer
>
>
> ----- Original Message - 
> From: <john_just...@verizon.net>
> To: <jaws-users-list@jaws-users.com>
> Sent: Saturday, March 10, 2018 07:16
> Subject: Re: [JAWS-Users] JAWS freezing when switching between programs
>
>
> Hello Mike,
> John Justice, here.
> I work for the state and use configurations which are similar to the ones
> you describe.
>
> In the interest of correcting the problem, I brought it to the attention
> of
> our upper level Access group.  Their explanation doesn't solve any issues
> but it might give you food for thought.
>
> 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
> assignment of RAM.  Current versions of Jaws tend to utilize a
> considerable
> amount of RAM, especially when changing from one software environment to
> another.  The result is that the system has to {wait} for enough RAM  to
> perform the function.
> 2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
> on a PC so that they have a priority when RAM is distributed. This is way
> beyond my pay grade Mike but apparently, within reason, certain programs
> can
> be allowed to operate at the expense of others, at least temporarily.
> There
> are exceptions to this rule and certain pieces of software are assigned a
> permanent top priority.  I imagine that the Windows operating system might
> have that kind of assignment.
> 3.  According to our A. T. department, reassignment involves the division
> of
> RAM  into smaller compartments which then handle this function.  The
> entire
> process scares the heck out of me.  It isn't something I'd want to
> attempt.
> The

Re: [JAWS-Users] JAWS freezing when switching between programs

[George Martinez Sr.]

Mike & all,
I am using a 64bit system with 8gb.
Back in the good old days there was such a thing as "RAM managers" and in
some applications they did help, especially in clearing RAM of programs that
had shut down.
Is there still such an animal that might help with this JAWS & other issues?

George A. Martinez, CPA
O-602.368.8854
F-206.666.2589
C-602.368.5424
"I've learnedThat everyone wants to live on top of the mountain, but all
the happiness and growth occurs while you're climbing it." attributed to
Andy Rooney

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Dave...Oregonian
Sent: Saturday, March 10, 2018 1:06 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Steve,

Might be, but as you say, 4 G of RAM is pretty massive. I agree that coding 
is more likely the issue, since the real slowdown problems happened after 
JAWS 16, when they changed "under the hood" operation. I still think JAWS is

subject to memory crowding either because of itself, or because it is using 
memory areas that it did not use in the past. Most of my complaint have been

due to JAWS getting less responsive the longer it runs. After a clean 
restart, it seems to get more responsive again, until it starts to slow 
later.

I'll let folks know if I am more satisfied with jfw.exe set to high 
priority.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Steve" <pipeguy...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 12:00
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Dave,

One of your issues might be 32-bit OS.  That limits you as to your memory
usage which I think tops out at only 4Gigs in a 32-bit system.

- Original Message - 
From: "Dave...Oregonian" <dgcarl...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 12:32 PM
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


> John,
>
> Interesting...One thing I can do (and have just done) is to increase the
> priority of the JFW process. I'm going to try running my system this way
> for
> a while to see if anything improves.
>
> My system is a Dell laptop with Windows 7 Pro 32-bit, dual core processor.
> I'm running the latest build of JAWS 2018.
>
> What I did was to launch the Windows Task Manager  (Ctrl+Shift+Escape) and
> Ctrl+Tab to the processes list. I arrowed down to jfw.exe and opened the
> context menu. From there I selected the "set priority" menu and
> right-arrow
> to open. JFW was set to run as normal, and I've changed it to high, waited
> a
> bit, and then selected the set priority button after the cautionary
> warning.
> Close Windows Task Manager with Escape.
>
> Now let's see if JAWS behaves better with this setting. If it does, I'd
> sure
> like to know how to have it permanently set to high priority, as I suspect
> it will default to normal after a restart.
>
> Dave
> Oregonian, woodworker, Engineer, Musician, and Pioneer
>
>
> ----- Original Message - 
> From: <john_just...@verizon.net>
> To: <jaws-users-list@jaws-users.com>
> Sent: Saturday, March 10, 2018 07:16
> Subject: Re: [JAWS-Users] JAWS freezing when switching between programs
>
>
> Hello Mike,
> John Justice, here.
> I work for the state and use configurations which are similar to the ones
> you describe.
>
> In the interest of correcting the problem, I brought it to the attention
> of
> our upper level Access group.  Their explanation doesn't solve any issues
> but it might give you food for thought.
>
> 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
> assignment of RAM.  Current versions of Jaws tend to utilize a
> considerable
> amount of RAM, especially when changing from one software environment to
> another.  The result is that the system has to {wait} for enough RAM  to
> perform the function.
> 2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
> on a PC so that they have a priority when RAM is distributed. This is way
> beyond my pay grade Mike but apparently, within reason, certain programs
> can
> be allowed to operate at the expense of others, at least temporarily.
> There
> are exceptions to this rule and certain pieces of software are assigned a
> permanent top priority.  I imagine that the Windows operating system might
> have that kind of assignment.
> 3.  According to our A. T. department, reassignment involves the division
> of
> RAM  into smaller compartments which then handle this function.  The
> entire
> process scares the heck out of me.

Re: [JAWS-Users] JAWS freezing when switching between programs

[JM Casey]

That's most interesting, and mostly makes sense.

No. 3 is automated by the oS and not generally something anyone has to worry
about. It should be possible to give JAWS a higher priority in the system
merely through task manager or process explorer. I want to read up on this
more though as I'm not 100% sure exactly what thread priority assignment
does.



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of john_just...@verizon.net
Sent: March 10, 2018 10:17 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.  
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.  

The entire thing is frustrating to say the least, Mike.  But it's something
we just put up with since jaws performs so well in most other respects.
 

JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.  

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!

 

 

 

Mike Mote 

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  <http://www.ifbsolutions.org/>
www.ifbsolutions.org 

Email  <mailto:mm...@ifbsolutions.org> mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106

 

*Large font facilitates reading for people with low vision

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS freezing when switching between programs

[Dave...Oregonian]

Steve,

Might be, but as you say, 4 G of RAM is pretty massive. I agree that coding 
is more likely the issue, since the real slowdown problems happened after 
JAWS 16, when they changed "under the hood" operation. I still think JAWS is 
subject to memory crowding either because of itself, or because it is using 
memory areas that it did not use in the past. Most of my complaint have been 
due to JAWS getting less responsive the longer it runs. After a clean 
restart, it seems to get more responsive again, until it starts to slow 
later.

I'll let folks know if I am more satisfied with jfw.exe set to high 
priority.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Steve" <pipeguy...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 12:00
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Dave,

One of your issues might be 32-bit OS.  That limits you as to your memory
usage which I think tops out at only 4Gigs in a 32-bit system.

- Original Message - 
From: "Dave...Oregonian" <dgcarl...@sbcglobal.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 12:32 PM
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


> John,
>
> Interesting...One thing I can do (and have just done) is to increase the
> priority of the JFW process. I'm going to try running my system this way
> for
> a while to see if anything improves.
>
> My system is a Dell laptop with Windows 7 Pro 32-bit, dual core processor.
> I'm running the latest build of JAWS 2018.
>
> What I did was to launch the Windows Task Manager  (Ctrl+Shift+Escape) and
> Ctrl+Tab to the processes list. I arrowed down to jfw.exe and opened the
> context menu. From there I selected the "set priority" menu and
> right-arrow
> to open. JFW was set to run as normal, and I've changed it to high, waited
> a
> bit, and then selected the set priority button after the cautionary
> warning.
> Close Windows Task Manager with Escape.
>
> Now let's see if JAWS behaves better with this setting. If it does, I'd
> sure
> like to know how to have it permanently set to high priority, as I suspect
> it will default to normal after a restart.
>
> Dave
> Oregonian, woodworker, Engineer, Musician, and Pioneer
>
>
> ----- Original Message - 
> From: <john_just...@verizon.net>
> To: <jaws-users-list@jaws-users.com>
> Sent: Saturday, March 10, 2018 07:16
> Subject: Re: [JAWS-Users] JAWS freezing when switching between programs
>
>
> Hello Mike,
> John Justice, here.
> I work for the state and use configurations which are similar to the ones
> you describe.
>
> In the interest of correcting the problem, I brought it to the attention
> of
> our upper level Access group.  Their explanation doesn't solve any issues
> but it might give you food for thought.
>
> 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
> assignment of RAM.  Current versions of Jaws tend to utilize a
> considerable
> amount of RAM, especially when changing from one software environment to
> another.  The result is that the system has to {wait} for enough RAM  to
> perform the function.
> 2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
> on a PC so that they have a priority when RAM is distributed. This is way
> beyond my pay grade Mike but apparently, within reason, certain programs
> can
> be allowed to operate at the expense of others, at least temporarily.
> There
> are exceptions to this rule and certain pieces of software are assigned a
> permanent top priority.  I imagine that the Windows operating system might
> have that kind of assignment.
> 3.  According to our A. T. department, reassignment involves the division
> of
> RAM  into smaller compartments which then handle this function.  The
> entire
> process scares the heck out of me.  It isn't something I'd want to
> attempt.
> There might be someone on our list with more technological knowledge than
> I
> have.
> 4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
> One is dedicated to some of the functions I need while the second unit
> handles primary functions.  For example, I use the secondary unit to load
> and display Excel spreadsheets.  But even with that arrangement, certain
> pieces of software will temporarily shut down Jaws until they are fully
> loaded.  The down time has been measured  and it is usually
> approximately32
> seconds.
> 5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
> hotkeys which can be used to encourage Jaws to restart.  Occasionally,
> though rarely, Jaws wil not re

Re: [JAWS-Users] JAWS freezing when switching between programs

[Steve]

Dave,

One of your issues might be 32-bit OS.  That limits you as to your memory 
usage which I think tops out at only 4Gigs in a 32-bit system.


- Original Message - 
From: "Dave...Oregonian" <dgcarl...@sbcglobal.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 12:32 PM
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs



John,

Interesting...One thing I can do (and have just done) is to increase the
priority of the JFW process. I'm going to try running my system this way 
for

a while to see if anything improves.

My system is a Dell laptop with Windows 7 Pro 32-bit, dual core processor.
I'm running the latest build of JAWS 2018.

What I did was to launch the Windows Task Manager  (Ctrl+Shift+Escape) and
Ctrl+Tab to the processes list. I arrowed down to jfw.exe and opened the
context menu. From there I selected the "set priority" menu and 
right-arrow
to open. JFW was set to run as normal, and I've changed it to high, waited 
a
bit, and then selected the set priority button after the cautionary 
warning.

Close Windows Task Manager with Escape.

Now let's see if JAWS behaves better with this setting. If it does, I'd 
sure

like to know how to have it permanently set to high priority, as I suspect
it will default to normal after a restart.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: <john_just...@verizon.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 07:16
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention 
of

our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a 
considerable

amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs 
can
be allowed to operate at the expense of others, at least temporarily. 
There

are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division 
of
RAM  into smaller compartments which then handle this function.  The 
entire
process scares the heck out of me.  It isn't something I'd want to 
attempt.
There might be someone on our list with more technological knowledge than 
I

have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually 
approximately32

seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.

The entire thing is frustrating to say the least, Mike.  But it's 
something

we just put up with since jaws performs so well in most other respects.


JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf 
Of

Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at 
work

on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve 
because

it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks ver

Re: [JAWS-Users] JAWS freezing when switching between programs

[Steve]

On most modern computers, I'd be surprised if Ram itself is the issue, 
unless you have 4GB or less.


That might be asimplified explanation.

But, I think the way Jaws is coded is a major part of the problem in the way 
it has to address the hooks in Windows itself.
It doesn't seem to appear with other screen-readers the way it does with 
Jaws.


- Original Message - 
From: <john_just...@verizon.net>

To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 10:16 AM
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs



Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention 
of

our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a 
considerable

amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs 
can
be allowed to operate at the expense of others, at least temporarily. 
There

are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division 
of
RAM  into smaller compartments which then handle this function.  The 
entire
process scares the heck out of me.  It isn't something I'd want to 
attempt.
There might be someone on our list with more technological knowledge than 
I

have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually 
approximately32

seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.

The entire thing is frustrating to say the least, Mike.  But it's 
something

we just put up with since jaws performs so well in most other respects.


JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf 
Of

Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at 
work

on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve 
because

it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!







Mike Mote

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  <http://www.ifbsolutions.org/>
www.ifbsolutions.org

Email  <mailto:mm...@ifbsolutions.org> mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106



*Large font facilitates reading for people with low vision



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS freezing when switching between programs

[JM Casey]

Yes, do let us know how this goes. I can do this in Windows 10 with Process
Explorer (the native windows task manager is intolerably slow with JAWS and
almost unusable for practical purposes).

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: March 10, 2018 12:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

John,

Interesting...One thing I can do (and have just done) is to increase the
priority of the JFW process. I'm going to try running my system this way for
a while to see if anything improves.

My system is a Dell laptop with Windows 7 Pro 32-bit, dual core processor. 
I'm running the latest build of JAWS 2018.

What I did was to launch the Windows Task Manager  (Ctrl+Shift+Escape) and 
Ctrl+Tab to the processes list. I arrowed down to jfw.exe and opened the
context menu. From there I selected the "set priority" menu and right-arrow
to open. JFW was set to run as normal, and I've changed it to high, waited a
bit, and then selected the set priority button after the cautionary warning.
Close Windows Task Manager with Escape.

Now let's see if JAWS behaves better with this setting. If it does, I'd sure
like to know how to have it permanently set to high priority, as I suspect
it will default to normal after a restart.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: <john_just...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 07:16
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.

The entire thing is frustrating to say the least, Mike.  But it's something
we just put up with since jaws performs so well in most other respects.


JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would apprecia

Re: [JAWS-Users] JAWS freezing when switching between programs

[Adrian Spratt]

Hi, Dave. Please report your findings. A clever and very possibly fruitful 
approach.

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of 
Dave...Oregonian
Sent: Saturday, March 10, 2018 12:32 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

John,

Interesting...One thing I can do (and have just done) is to increase the 
priority of the JFW process. I'm going to try running my system this way for a 
while to see if anything improves.

My system is a Dell laptop with Windows 7 Pro 32-bit, dual core processor. 
I'm running the latest build of JAWS 2018.

What I did was to launch the Windows Task Manager  (Ctrl+Shift+Escape) and 
Ctrl+Tab to the processes list. I arrowed down to jfw.exe and opened the
context menu. From there I selected the "set priority" menu and right-arrow to 
open. JFW was set to run as normal, and I've changed it to high, waited a bit, 
and then selected the set priority button after the cautionary warning.
Close Windows Task Manager with Escape.

Now let's see if JAWS behaves better with this setting. If it does, I'd sure 
like to know how to have it permanently set to high priority, as I suspect it 
will default to normal after a restart.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: <john_just...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 07:16
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.

The entire thing is frustrating to say the least, Mike.  But it's something
we just put up with since jaws performs so well in most other respects.


JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!







Mike Mote

Manager of Accessibility and Workforce

Re: [JAWS-Users] JAWS freezing when switching between programs

[Dave...Oregonian]

John,

Interesting...One thing I can do (and have just done) is to increase the 
priority of the JFW process. I'm going to try running my system this way for 
a while to see if anything improves.

My system is a Dell laptop with Windows 7 Pro 32-bit, dual core processor. 
I'm running the latest build of JAWS 2018.

What I did was to launch the Windows Task Manager  (Ctrl+Shift+Escape) and 
Ctrl+Tab to the processes list. I arrowed down to jfw.exe and opened the 
context menu. From there I selected the "set priority" menu and right-arrow 
to open. JFW was set to run as normal, and I've changed it to high, waited a 
bit, and then selected the set priority button after the cautionary warning.
Close Windows Task Manager with Escape.

Now let's see if JAWS behaves better with this setting. If it does, I'd sure 
like to know how to have it permanently set to high priority, as I suspect 
it will default to normal after a restart.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: <john_just...@verizon.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, March 10, 2018 07:16
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs


Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.

The entire thing is frustrating to say the least, Mike.  But it's something
we just put up with since jaws performs so well in most other respects.


JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!







Mike Mote

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  <http://www.ifbsolutions.org/>
www.ifbsolutions.org

Email  <mailto:mm...@ifbsolutions.org> mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106



*Large font facilitates reading f

Re: [JAWS-Users] JAWS freezing when switching between programs

[john_justice]

Hello Mike,
John Justice, here.
I work for the state and use configurations which are similar to the ones
you describe.

In the interest of correcting the problem, I brought it to the attention of
our upper level Access group.  Their explanation doesn't solve any issues
but it might give you food for thought.

 1. THE ISSUE AT HAND:  apparently, what we are experiencing is the
assignment of RAM.  Current versions of Jaws tend to utilize a considerable
amount of RAM, especially when changing from one software environment to
another.  The result is that the system has to {wait} for enough RAM  to
perform the function.
2. PROGRAM PRIORITY ASSIGNMENT:  It is possible to assign certain programs
on a PC so that they have a priority when RAM is distributed. This is way
beyond my pay grade Mike but apparently, within reason, certain programs can
be allowed to operate at the expense of others, at least temporarily. There
are exceptions to this rule and certain pieces of software are assigned a
permanent top priority.  I imagine that the Windows operating system might
have that kind of assignment.
3.  According to our A. T. department, reassignment involves the division of
RAM  into smaller compartments which then handle this function.  The entire
process scares the heck out of me.  It isn't something I'd want to attempt.
There might be someone on our list with more technological knowledge than I
have.  
4.  A WORKING SOLUTION:  I am now operating two computers simultaneously.
One is dedicated to some of the functions I need while the second unit
handles primary functions.  For example, I use the secondary unit to load
and display Excel spreadsheets.  But even with that arrangement, certain
pieces of software will temporarily shut down Jaws until they are fully
loaded.  The down time has been measured  and it is usually approximately32
seconds.
5.  CREATING HOTKEYS FOR RELOADING JAWS:  Finally, we have established
hotkeys which can be used to encourage Jaws to restart.  Occasionally,
though rarely, Jaws wil not restart after one of these incidents.  We use
three key combinations which are dedicated to reactivating Jaws.  

The entire thing is frustrating to say the least, Mike.  But it's something
we just put up with since jaws performs so well in most other respects.
 

JOHN AND LINDA JUSTICE
WITH GUIDE DOGS EDWIN AND CALYPSOE
PERSONAL E-MAIL: john_just...@verizon.net

-Original Message-
From: JAWS-Users-List  On Behalf Of
Mike Mote
Sent: Thursday, March 8, 2018 11:18 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.  

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!

 

 

 

Mike Mote 

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  
www.ifbsolutions.org 

Email   mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106

 

*Large font facilitates reading for people with low vision

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS freezing when switching between programs

[JM Casey]

Yes, the "task switching" thing has something to do with Windows 10 UI and
has been noted by NVDA users, too. Just Microsoft mucking with the works,
again, making everybody's life inconsistent. :P



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: March 8, 2018 3:52 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

I'm not sure if this is related, but I've lately noticed JAWS verbalizing
"Task switching," which I don't recall hearing before. In the past, and
sometimes still today, I'd hear instead the name of the program I've
switched to. But often I now have to do a title command to confirm the
program has opened. Opening a program or webpage can already be a chore,
since I need to be careful not to type anything before loading has
completed. If I don't give it enough time, I have to close and start all
over again. This "task switching" distraction only compounds the annoyance.

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
Dave...Oregonian
Sent: Thursday, March 08, 2018 11:28 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

This is because JAWS will now (since version 17) automatically shut down
when there is a "not responding" issue with a particular program. I see this
most often when switching into or out of Adobe Acrobat. JAWS does not seem
to play well with that program on my system, and I often have to wait that
20 or 30 seconds for JAWS to start up again.

Does your employee hear the "JAWS Home Edition" or "JAWS Professional
Edition" after the long delay -- then it is indeed JAWS restarting after
such a shutdown.

In the Shared Settings folder there is a default.jcf file that you can edit
with notepad. On my system it is located: C:\ProgramData\Freedom
Scientific\JAWS\2018\Settings\enu\Default.JCF

Near the end of this file is a section titled [AutoRestart]  where you can
disable this "feature" or extend the time before JAWS shuts down and
restarts. A following section also lets you decide how long to delay for
specific applications. See if disabling or changing the delay times helps.

Be sure only to edit this file in a simple editor like Notepad to avoid
inserting other ASCII characters.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: "Mike Mote" <miketmot...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, March 08, 2018 08:17
Subject: [JAWS-Users] JAWS freezing when switching between programs


Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!







Mike Mote

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  <http://www.ifbsolutions.org/>
www.ifbsolutions.org

Email  <mailto:mm...@ifbsolutions.org> mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106



*Large font facilitates reading for people with low vision



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS freezing when switching between programs

[Adrian Spratt]

I'm not sure if this is related, but I've lately noticed JAWS verbalizing "Task 
switching," which I don't recall hearing before. In the past, and sometimes 
still today, I'd hear instead the name of the program I've switched to. But 
often I now have to do a title command to confirm the program has opened. 
Opening a program or webpage can already be a chore, since I need to be careful 
not to type anything before loading has completed. If I don't give it enough 
time, I have to close and start all over again. This "task switching" 
distraction only compounds the annoyance.

-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of 
Dave...Oregonian
Sent: Thursday, March 08, 2018 11:28 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

This is because JAWS will now (since version 17) automatically shut down when 
there is a "not responding" issue with a particular program. I see this most 
often when switching into or out of Adobe Acrobat. JAWS does not seem to play 
well with that program on my system, and I often have to wait that
20 or 30 seconds for JAWS to start up again.

Does your employee hear the "JAWS Home Edition" or "JAWS Professional Edition" 
after the long delay -- then it is indeed JAWS restarting after such a shutdown.

In the Shared Settings folder there is a default.jcf file that you can edit 
with notepad. On my system it is located: C:\ProgramData\Freedom 
Scientific\JAWS\2018\Settings\enu\Default.JCF

Near the end of this file is a section titled [AutoRestart]  where you can 
disable this "feature" or extend the time before JAWS shuts down and restarts. 
A following section also lets you decide how long to delay for specific 
applications. See if disabling or changing the delay times helps.

Be sure only to edit this file in a simple editor like Notepad to avoid 
inserting other ASCII characters.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: "Mike Mote" <miketmot...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, March 08, 2018 08:17
Subject: [JAWS-Users] JAWS freezing when switching between programs


Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!







Mike Mote

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  <http://www.ifbsolutions.org/>
www.ifbsolutions.org

Email  <mailto:mm...@ifbsolutions.org> mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106



*Large font facilitates reading for people with low vision



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS freezing when switching between programs

[Mike Mote]

Thanks Dave!  Now to figure out how to open this file in NotePad using
Windows 10.  It doesn't give me that option.  I did try to copy the file's
path and then open it in Notepad, but then I was told I have to use an
administrator account to edit the file.  I do have admin rights, so not sure
why I'm getting this message.


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: Thursday, March 8, 2018 11:28 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

This is because JAWS will now (since version 17) automatically shut down
when there is a "not responding" issue with a particular program. I see this
most often when switching into or out of Adobe Acrobat. JAWS does not seem
to play well with that program on my system, and I often have to wait that
20 or 30 seconds for JAWS to start up again.

Does your employee hear the "JAWS Home Edition" or "JAWS Professional
Edition" after the long delay -- then it is indeed JAWS restarting after
such a shutdown.

In the Shared Settings folder there is a default.jcf file that you can edit
with notepad. On my system it is located: C:\ProgramData\Freedom
Scientific\JAWS\2018\Settings\enu\Default.JCF

Near the end of this file is a section titled [AutoRestart]  where you can
disable this "feature" or extend the time before JAWS shuts down and
restarts. A following section also lets you decide how long to delay for
specific applications. See if disabling or changing the delay times helps.

Be sure only to edit this file in a simple editor like Notepad to avoid
inserting other ASCII characters.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: "Mike Mote" <miketmot...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, March 08, 2018 08:17
Subject: [JAWS-Users] JAWS freezing when switching between programs


Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!







Mike Mote

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  <http://www.ifbsolutions.org/>
www.ifbsolutions.org

Email  <mailto:mm...@ifbsolutions.org> mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106



*Large font facilitates reading for people with low vision



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS freezing when switching between programs

[Tom Behler]

Same here.

For the record, I'm using the latest build of Jaws 2018 on a Windows 7
laptop.

Dr.  Tom Behler from Michigan


-Original Message-
From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of
chris judge
Sent: Thursday, March 08, 2018 12:07 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

It's been happening more and more with me as well, not only when I switch
between programs, sometimes it happens when waiting for a page to load in
IE, or when navigating in ms office 2016. There doesn't seem to be any real
pattern.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mike Mote
Sent: Thursday, March 08, 2018 12:18 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.  

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!

 

 

 

Mike Mote 

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  <http://www.ifbsolutions.org/>
www.ifbsolutions.org 

Email  <mailto:mm...@ifbsolutions.org> mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106

 

*Large font facilitates reading for people with low vision

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS freezing when switching between programs

[chris judge]

It's been happening more and more with me as well, not only when I switch
between programs, sometimes it happens when waiting for a page to load in
IE, or when navigating in ms office 2016. There doesn't seem to be any real
pattern.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mike Mote
Sent: Thursday, March 08, 2018 12:18 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS freezing when switching between programs

Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.  

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!

 

 

 

Mike Mote 

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  
www.ifbsolutions.org 

Email   mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106

 

*Large font facilitates reading for people with low vision

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS freezing when switching between programs

[JM Casey]

Yes, I have the same experience with Acrobat. Very frustrating; I wish it
wouldn't do that. Ah well.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: March 8, 2018 11:28 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] JAWS freezing when switching between programs

This is because JAWS will now (since version 17) automatically shut down
when there is a "not responding" issue with a particular program. I see this
most often when switching into or out of Adobe Acrobat. JAWS does not seem
to play well with that program on my system, and I often have to wait that
20 or 30 seconds for JAWS to start up again.

Does your employee hear the "JAWS Home Edition" or "JAWS Professional
Edition" after the long delay -- then it is indeed JAWS restarting after
such a shutdown.

In the Shared Settings folder there is a default.jcf file that you can edit
with notepad. On my system it is located: C:\ProgramData\Freedom
Scientific\JAWS\2018\Settings\enu\Default.JCF

Near the end of this file is a section titled [AutoRestart]  where you can
disable this "feature" or extend the time before JAWS shuts down and
restarts. A following section also lets you decide how long to delay for
specific applications. See if disabling or changing the delay times helps.

Be sure only to edit this file in a simple editor like Notepad to avoid
inserting other ASCII characters.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message -
From: "Mike Mote" <miketmot...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Thursday, March 08, 2018 08:17
Subject: [JAWS-Users] JAWS freezing when switching between programs


Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!







Mike Mote

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  <http://www.ifbsolutions.org/>
www.ifbsolutions.org

Email  <mailto:mm...@ifbsolutions.org> mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106



*Large font facilitates reading for people with low vision



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS freezing when switching between programs

[Dave...Oregonian]

This is because JAWS will now (since version 17) automatically shut down 
when there is a "not responding" issue with a particular program. I see this 
most often when switching into or out of Adobe Acrobat. JAWS does not seem 
to play well with that program on my system, and I often have to wait that 
20 or 30 seconds for JAWS to start up again.

Does your employee hear the "JAWS Home Edition" or "JAWS Professional 
Edition" after the long delay -- then it is indeed JAWS restarting after 
such a shutdown.

In the Shared Settings folder there is a default.jcf file that you can edit 
with notepad. On my system it is located: C:\ProgramData\Freedom 
Scientific\JAWS\2018\Settings\enu\Default.JCF

Near the end of this file is a section titled [AutoRestart]
 where you can disable this "feature" or extend the time before JAWS shuts 
down and restarts. A following section also lets you decide how long to 
delay for specific applications. See if disabling or changing the delay 
times helps.

Be sure only to edit this file in a simple editor like Notepad to avoid 
inserting other ASCII characters.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Mike Mote" 
To: 
Sent: Thursday, March 08, 2018 08:17
Subject: [JAWS-Users] JAWS freezing when switching between programs


Good morning all!  I'm trying to help with one of our employees here at work
on an issue where JAWS freezes unexpectedly when switching from one window
to another using the Alt Tab key.  The issue is difficult to resolve because
it doesn't happen every time he switches windows.  It does happen two to
three times a day on average, and is hindering his efforts to perform his
job.  I have offered several solutions, but nothing has worked yet.  When
JAWS freezes, he has to wait some 30 seconds before speech comes back.

I wanted to reach out to the list to see if any of you had any ideas as to
how I could minimize this behavior.  I would appreciate any feedback.
Thanks very much!







Mike Mote

Manager of Accessibility and Workforce Development, Human Resources

IFB Solutions

Our Vision is Working - see more at  
www.ifbsolutions.org

Email   mm...@ifbsolutions.org

Work Phone (336) 245-5650

Mobile Phone (336) 793-6006

Shipping:  7730 North Point Dr

Winston-Salem, NC 27106



*Large font facilitates reading for people with low vision



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http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/