[Kernel-packages] [Bug 1864061] Re: PCI/internal sound card not detected

[javi]

I have found the solution for me finally!

My conflict was with my home assistant installation when alsa and
pulseaudio were conflicting with hassio_audio container.

For anyone with the same problem you can refer to: https://community
.home-assistant.io/t/audio-not-working-after-installing-hass-io-in-
docker/178858/3

Thank you very much to everyone!

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1864061

Title:
  PCI/internal sound card not detected

Status in linux package in Ubuntu:
  Invalid
Status in linux-oem-osp1 package in Ubuntu:
  Invalid
Status in linux source package in Bionic:
  Invalid
Status in linux-oem-osp1 source package in Bionic:
  Fix Released
Status in linux source package in Eoan:
  Fix Released
Status in linux-oem-osp1 source package in Eoan:
  Fix Released

Bug description:
  The sof-pci-dev and snd-soc-skl all contains the same pciid, if
  the soc-skl is loaded ahead of sof-pci-dev, the sof driver will
  not work anymore, in the oem project, we manually put the soc-skl
  in the blacklist.

  From kernel-5.4 (focal kernel), the driver soc-skl is disabled by
  default, and there is no users report any issues on it. So let us
  disable soc-skl in the eoan and osp1 kernel too.

  The patch for eoan kernel doesn't remove the modules because looks
  like the abi folder are not controlled by git. This will break the
  modulecheck, so if this patch could be merged, please help remove
  those modules:
  snd-soc-skl
  snd-soc-skl-ipc
  snd-soc-skl-ssp-clk

  [Impact]
  If soc-skl driver is loaded ahead of sof driver, the sof could
  not work anymore, we need to blacklist the soc-skl manually

  [Fix]
  Like the focal kernel, we disable the soc_skl driver in the kernel
  config

  [Test Case]
  Tested on Lenovo and Dell machines which has dmic, the sof driver
  could be loaded successfully.

  Tested on the machinces without the dmic, the legacy hda driver
  worked well as before.

  [Regression Risk]
  Low, Focal kernel and mainine-5.5, 5.6-rc kernel all disabled this
  dirver; and We have not met a machine need the soc_skl driver yet;
  and Intel claim that the sof could replace the soc_skl driver.


  In the -41 kernel, we introduced a patch from stable kernel, that
  make the sof driver crash, and there is a fix patch in the 5.6-rc1,
  and this fix patch is already in the stable and is merged to focal
  kernel, now we backport this patch to Eoan kernel if -42 doesn't
  introduce this fix patch from stable.

  The patch introduced the crash:
  commit 063821115e02229d5fd3de31bad270d5e30aeb41
  Author: Dragos Tarcatu 
  Date: Mon Dec 9 18:39:38 2019 -0600

  ASoC: topology: Check return value for snd_soc_add_dai_link()

  BugLink: https://bugs.launchpad.net/bugs/1861929

  [ Upstream commit 76d2703649321c296df7ec0dafd50add96215de4 ]

  snd_soc_add_dai_link() might fail. This situation occurs for
  instance in a very specific use case where a PCM device and a
  Back End DAI link are given identical names in the topology.
  When this happens, soc_new_pcm_runtime() fails and then
  snd_soc_add_dai_link() returns -ENOMEM when called from
  soc_tplg_fe_link_create(). Because of that, the link will not
  get added into the card list, so any attempt to remove it later
  ends up in a panic.

  Fix that by checking the return status and free the memory in case
  of an error.

  Reviewed-by: Ranjani Sridharan 
  Signed-off-by: Dragos Tarcatu 
  Signed-off-by: Pierre-Louis Bossart 
  Link: 
https://lore.kernel.org/r/20191210003939.15752-2-pierre-louis.boss...@linux.intel.com
  Signed-off-by: Mark Brown 
  Signed-off-by: Sasha Levin 
  Signed-off-by: Kamal Mostafa 
  Signed-off-by: Khalid Elmously 

  
  [Impact]
  During the boot, the sof driver crash because the hdmi_pcm_list
  is not initialized before it is used.

  [Fix]
  This bug is fixed in the mainline kernel v5.6-rc1, now backport
  this patch to ubuntu kernel

  [Test Case]
  Boot the -41 kernel with this patch added.
  blacklist the snd_soc_skl
  the kernel can boot successfully, and sof driver worked well

  [Regression Risk]
  Low, the patches are backported from upstream kernel, and I tested
  this patch on Lenovo and Dell dmic machines. Focal kernel already
  has this patch and works well.



  Probably a kernel bug.

  The sound card isn't detected in 5.3.0-41-generic
  Booting 5.3.0-40-generic does work.

  The relevant dmesg message is:

  [9.845441] skl_hda_dsp_generic skl_hda_dsp_generic: Unsupported 
HDAudio/iDisp configuration found
  [9.845447] skl_hda_dsp_generic: probe of skl_hda_dsp_generic failed with 
error -22

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-41.33-generic 5.3.18
  Uname: Linux 5.3.0-41-generic x86_64
  ApportVersion: 

[Kernel-packages] [Bug 1864061] Re: PCI/internal sound card not detected

[javi]

Ok, thank you for your answer. Tried with workarounds mentioned and not
working.

Regards

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1864061

Title:
  PCI/internal sound card not detected

Status in linux package in Ubuntu:
  Invalid
Status in linux-oem-osp1 package in Ubuntu:
  Invalid
Status in linux source package in Bionic:
  Invalid
Status in linux-oem-osp1 source package in Bionic:
  Fix Released
Status in linux source package in Eoan:
  Fix Released
Status in linux-oem-osp1 source package in Eoan:
  Fix Released

Bug description:
  The sof-pci-dev and snd-soc-skl all contains the same pciid, if
  the soc-skl is loaded ahead of sof-pci-dev, the sof driver will
  not work anymore, in the oem project, we manually put the soc-skl
  in the blacklist.

  From kernel-5.4 (focal kernel), the driver soc-skl is disabled by
  default, and there is no users report any issues on it. So let us
  disable soc-skl in the eoan and osp1 kernel too.

  The patch for eoan kernel doesn't remove the modules because looks
  like the abi folder are not controlled by git. This will break the
  modulecheck, so if this patch could be merged, please help remove
  those modules:
  snd-soc-skl
  snd-soc-skl-ipc
  snd-soc-skl-ssp-clk

  [Impact]
  If soc-skl driver is loaded ahead of sof driver, the sof could
  not work anymore, we need to blacklist the soc-skl manually

  [Fix]
  Like the focal kernel, we disable the soc_skl driver in the kernel
  config

  [Test Case]
  Tested on Lenovo and Dell machines which has dmic, the sof driver
  could be loaded successfully.

  Tested on the machinces without the dmic, the legacy hda driver
  worked well as before.

  [Regression Risk]
  Low, Focal kernel and mainine-5.5, 5.6-rc kernel all disabled this
  dirver; and We have not met a machine need the soc_skl driver yet;
  and Intel claim that the sof could replace the soc_skl driver.


  In the -41 kernel, we introduced a patch from stable kernel, that
  make the sof driver crash, and there is a fix patch in the 5.6-rc1,
  and this fix patch is already in the stable and is merged to focal
  kernel, now we backport this patch to Eoan kernel if -42 doesn't
  introduce this fix patch from stable.

  The patch introduced the crash:
  commit 063821115e02229d5fd3de31bad270d5e30aeb41
  Author: Dragos Tarcatu 
  Date: Mon Dec 9 18:39:38 2019 -0600

  ASoC: topology: Check return value for snd_soc_add_dai_link()

  BugLink: https://bugs.launchpad.net/bugs/1861929

  [ Upstream commit 76d2703649321c296df7ec0dafd50add96215de4 ]

  snd_soc_add_dai_link() might fail. This situation occurs for
  instance in a very specific use case where a PCM device and a
  Back End DAI link are given identical names in the topology.
  When this happens, soc_new_pcm_runtime() fails and then
  snd_soc_add_dai_link() returns -ENOMEM when called from
  soc_tplg_fe_link_create(). Because of that, the link will not
  get added into the card list, so any attempt to remove it later
  ends up in a panic.

  Fix that by checking the return status and free the memory in case
  of an error.

  Reviewed-by: Ranjani Sridharan 
  Signed-off-by: Dragos Tarcatu 
  Signed-off-by: Pierre-Louis Bossart 
  Link: 
https://lore.kernel.org/r/20191210003939.15752-2-pierre-louis.boss...@linux.intel.com
  Signed-off-by: Mark Brown 
  Signed-off-by: Sasha Levin 
  Signed-off-by: Kamal Mostafa 
  Signed-off-by: Khalid Elmously 

  
  [Impact]
  During the boot, the sof driver crash because the hdmi_pcm_list
  is not initialized before it is used.

  [Fix]
  This bug is fixed in the mainline kernel v5.6-rc1, now backport
  this patch to ubuntu kernel

  [Test Case]
  Boot the -41 kernel with this patch added.
  blacklist the snd_soc_skl
  the kernel can boot successfully, and sof driver worked well

  [Regression Risk]
  Low, the patches are backported from upstream kernel, and I tested
  this patch on Lenovo and Dell dmic machines. Focal kernel already
  has this patch and works well.



  Probably a kernel bug.

  The sound card isn't detected in 5.3.0-41-generic
  Booting 5.3.0-40-generic does work.

  The relevant dmesg message is:

  [9.845441] skl_hda_dsp_generic skl_hda_dsp_generic: Unsupported 
HDAudio/iDisp configuration found
  [9.845447] skl_hda_dsp_generic: probe of skl_hda_dsp_generic failed with 
error -22

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-41.33-generic 5.3.18
  Uname: Linux 5.3.0-41-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.4
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Feb 20 16:46:21 2020
  InstallationDate: Installed on 2019-10-07 (136 days 

[Kernel-packages] [Bug 1864061] Re: PCI/internal sound card not detected

[javi]

These are my dmesg and alsa-base.conf

dmesg:

[0.00] microcode: microcode updated early to revision 0x38, date = 2019-
01-15
[0.00] Linux version 5.3.0-46-generic (buildd@lgw01-amd64-003) (gcc vers
ion 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)) #38-Ubuntu SMP Fri Mar 27 17:37:05 U
TC 2020 (Ubuntu 5.3.0-46.38-generic 5.3.18)
[0.00] Command line: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic root=UUID
=6648ead1-09e3-461e-a036-5cb58e11ab8b ro quiet splash vt.handoff=7
[0.00] KERNEL supported cpus:
[0.00]   Intel GenuineIntel
[0.00]   AMD AuthenticAMD
[0.00]   Hygon HygonGenuine
[0.00]   Centaur CentaurHauls
[0.00]   zhaoxin   Shanghai  
[0.00] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point regi
sters'
[0.00] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers'
[0.00] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers'
[0.00] x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR'
[0.00] x86/fpu: xstate_offset[3]:  576, xstate_sizes[3]:   64
[0.00] x86/fpu: xstate_offset[4]:  640, xstate_sizes[4]:   64
[0.00] x86/fpu: Enabled xstate features 0x1b, context size is 704 bytes,
 using 'compacted' format.
[0.00] BIOS-provided physical RAM map:
[0.00] BIOS-e820: [mem 0x-0x0009e7ff] usable
[0.00] BIOS-e820: [mem 0x0009e800-0x0009] reserved
[0.00] BIOS-e820: [mem 0x000e-0x000f] reserved
[0.00] BIOS-e820: [mem 0x0010-0x0fff] usable
[0.00] BIOS-e820: [mem 0x1000-0x12150fff] reserved
[0.00] BIOS-e820: [mem 0x12151000-0x67b4] usable
[0.00] BIOS-e820: [mem 0x67b5-0x67b50fff] ACPI NVS
[0.00] BIOS-e820: [mem 0x67b51000-0x67b6afff] reserved
[0.00] BIOS-e820: [mem 0x67b6b000-0x67ba6fff] usable
[0.00] BIOS-e820: [mem 0x67ba7000-0x68ba6fff] ACPI NVS
[0.00] BIOS-e820: [mem 0x68ba7000-0x7822efff] usable
[0.00] BIOS-e820: [mem 0x7822f000-0x7aebefff] reserved
[0.00] BIOS-e820: [mem 0x7aebf000-0x7afbefff] ACPI NVS
[0.00] BIOS-e820: [mem 0x7afbf000-0x7affefff] ACPI data
[0.00] BIOS-e820: [mem 0x7afff000-0x7aff] usable
[0.00] BIOS-e820: [mem 0x7b00-0x7fff] reserved
[0.00] BIOS-e820: [mem 0xd000-0xd0ff] reserved
[0.00] BIOS-e820: [mem 0xe000-0xe3ff] reserved
[0.00] BIOS-e820: [mem 0xfe042000-0xfe044fff] reserved
[0.00] BIOS-e820: [mem 0xfe90-0xfe902fff] reserved
[0.00] BIOS-e820: [mem 0xfec0-0xfec00fff] reserved
[0.00] BIOS-e820: [mem 0xfed01000-0xfed01fff] reserved
[0.00] BIOS-e820: [mem 0xfee0-0xfee00fff] reserved
[0.00] BIOS-e820: [mem 0xff80-0x] reserved
[0.00] BIOS-e820: [mem 0x0001-0x00017fff] usable
[0.00] NX (Execute Disable) protection: active
[0.00] SMBIOS 3.0 present.
[0.00] DMI: LENOVO 80XR/LNVNB161216, BIOS 5RCN30WW 10/23/2017
[0.00] tsc: Detected 1094.400 MHz processor
[0.005258] e820: update [mem 0x-0x0fff] usable ==> reserved
[0.005263] e820: remove [mem 0x000a-0x000f] usable
[0.005284] last_pfn = 0x18 max_arch_pfn = 0x4
[0.005292] MTRR default type: uncachable
[0.005294] MTRR fixed ranges enabled:
[0.005298]   0-9 write-back
[0.005300]   A-B uncachable
[0.005303]   C-F write-protect
[0.005305] MTRR variable ranges enabled:
[0.005309]   0 base 00 mask 7F8000 write-back
[0.005312]   1 base 007C00 mask 7FFC00 uncachable
[0.005315]   2 base 007B00 mask 7FFF00 uncachable
[0.005318]   3 base 01 mask 7F8000 write-back
[0.005321]   4 base 00FFC0 mask 70FFC0 write-combining
[0.005323]   5 disabled
[0.005325]   6 disabled
[0.005326]   7 disabled
[0.005328]   8 disabled
[0.005329]   9 disabled
[0.005441] x86/PAT: Configuration [0-7]: WB  WC  UC- UC  WB  WP  UC- WT  
[0.005538] last_pfn = 0x7b000 max_arch_pfn = 0x4
[0.015545] check: Scanning 1 areas for low memory corruption
[0.015556] Using GB pages for direct mapping
[0.015562] BRK [0x140e01000, 0x140e01fff] PGTABLE
[0.015567] BRK [0x140e02000, 0x140e02fff] PGTABLE
[0.015570] BRK [0x140e03000, 0x140e03fff] PGTABLE
[0.015694] BRK [0x140e04000, 0x140e04fff] PGTABLE
[0.015997] BRK [0x140e05000, 0x140e05fff] PGTABLE
[0.016094] BRK [0x140e06000, 0x140e06fff] PGTABLE
[0.016196] BRK 

[Kernel-packages] [Bug 1864061] Re: PCI/internal sound card not detected

[javi]

Same problem with Ubuntu 19.10 Lenovo Ideapad 320-15IAP Kernel 5.3.0-46.

None of the proposed solutions have worked. Same problem with Dummy
Sound inside Gnome. I can see card and output with alsamixer.

Thanks in advance.

uname -a
Linux homeserver 5.3.0-46-generic #38-Ubuntu SMP Fri Mar 27 17:37:05 UTC 2020 
x86_64 x86_64 x86_64 GNU/Linux

sudo lspci -vv
00:00.0 Host bridge: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 
Series Host Bridge (rev 0b)
Subsystem: Lenovo Celeron N3350/Pentium N4200/Atom E3900 Series Host 
Bridge
...
00:0e.0 Audio device: Intel Corporation Celeron N3350/Pentium N4200/Atom E3900 
Series Audio Cluster (rev 0b) (prog-if 80)
Subsystem: Lenovo Celeron N3350/Pentium N4200/Atom E3900 Series Audio 
Cluster
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- 
Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
Address: fee01004  Data: 4028
Capabilities: [70] Express (v1) Root Complex Integrated Endpoint, MSI 00
DevCap: MaxPayload 128 bytes, PhantFunc 0
ExtTag- RBE-
DevCtl: CorrErr- NonFatalErr- FatalErr- UnsupReq-
RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
MaxPayload 128 bytes, MaxReadReq 512 bytes
DevSta: CorrErr- NonFatalErr- FatalErr- UnsupReq- AuxPwr+ 
TransPend-
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, sof_pci_dev
...

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1864061

Title:
  PCI/internal sound card not detected

Status in linux package in Ubuntu:
  Invalid
Status in linux-oem-osp1 package in Ubuntu:
  Invalid
Status in linux source package in Bionic:
  Invalid
Status in linux-oem-osp1 source package in Bionic:
  Fix Released
Status in linux source package in Eoan:
  Fix Released
Status in linux-oem-osp1 source package in Eoan:
  Fix Released

Bug description:
  The sof-pci-dev and snd-soc-skl all contains the same pciid, if
  the soc-skl is loaded ahead of sof-pci-dev, the sof driver will
  not work anymore, in the oem project, we manually put the soc-skl
  in the blacklist.

  From kernel-5.4 (focal kernel), the driver soc-skl is disabled by
  default, and there is no users report any issues on it. So let us
  disable soc-skl in the eoan and osp1 kernel too.

  The patch for eoan kernel doesn't remove the modules because looks
  like the abi folder are not controlled by git. This will break the
  modulecheck, so if this patch could be merged, please help remove
  those modules:
  snd-soc-skl
  snd-soc-skl-ipc
  snd-soc-skl-ssp-clk

  [Impact]
  If soc-skl driver is loaded ahead of sof driver, the sof could
  not work anymore, we need to blacklist the soc-skl manually

  [Fix]
  Like the focal kernel, we disable the soc_skl driver in the kernel
  config

  [Test Case]
  Tested on Lenovo and Dell machines which has dmic, the sof driver
  could be loaded successfully.

  Tested on the machinces without the dmic, the legacy hda driver
  worked well as before.

  [Regression Risk]
  Low, Focal kernel and mainine-5.5, 5.6-rc kernel all disabled this
  dirver; and We have not met a machine need the soc_skl driver yet;
  and Intel claim that the sof could replace the soc_skl driver.


  In the -41 kernel, we introduced a patch from stable kernel, that
  make the sof driver crash, and there is a fix patch in the 5.6-rc1,
  and this fix patch is already in the stable and is merged to focal
  kernel, now we backport this patch to Eoan kernel if -42 doesn't
  introduce this fix patch from stable.

  The patch introduced the crash:
  commit 063821115e02229d5fd3de31bad270d5e30aeb41
  Author: Dragos Tarcatu 
  Date: Mon Dec 9 18:39:38 2019 -0600

  ASoC: topology: Check return value for snd_soc_add_dai_link()

  BugLink: https://bugs.launchpad.net/bugs/1861929

  [ Upstream commit 76d2703649321c296df7ec0dafd50add96215de4 ]

  snd_soc_add_dai_link() might fail. This situation occurs for
  instance in a very specific use case where a PCM device and a
  Back End DAI link are given identical names in the topology.
  When this happens, soc_new_pcm_runtime() fails and then
  snd_soc_add_dai_link() returns -ENOMEM when called from
  soc_tplg_fe_link_create(). Because of that, the link will not
  get added into the card list, so any attempt to remove it later
  ends up in a panic.

  Fix that by checking the return status and free the memory in case
  of an error.

  Reviewed-by: Ranjani Sridharan 
  Signed-off-by: Dragos Tarcatu 
  Signed-off-by: Pierre-Louis Bossart 
  Link: 

[Kernel-packages] [Bug 1793960] Re: Lenovo Ideapad 320-15IAP trackpad spams kernel errors in syslog

[javi]

The same problem to me with the same model of computer.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1793960

Title:
  Lenovo Ideapad 320-15IAP trackpad spams kernel errors in syslog

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  The trackpad is working, but syslog is full of kernel errors regarding
  "kernel: [ 1228.364151] elan_i2c i2c-ELAN0609:00: invalid report id
  data (ff)" if the trackpad is touched.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-34-generic 4.15.0-34.37
  ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
  Uname: Linux 4.15.0-34-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  mlku   1269 F pulseaudio
  CurrentDesktop: KDE
  Date: Sun Sep 23 15:48:36 2018
  HibernationDevice: RESUME=UUID=83c21341-9f8a-4b04-8696-ba03f48c8561
  InstallationDate: Installed on 2018-09-23 (0 days ago)
  InstallationMedia: Kubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  MachineType: LENOVO 80XR
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-34-generic 
root=/dev/mapper/kubuntu--vg-root ro quiet splash vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-34-generic N/A
   linux-backports-modules-4.15.0-34-generic  N/A
   linux-firmware 1.173.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/06/2018
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 5RCN36WW
  dmi.board.asset.tag: NO Asset Tag
  dmi.board.name: LNVNB161216
  dmi.board.vendor: LENOVO
  dmi.board.version: NO DPK
  dmi.chassis.asset.tag: NO Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo ideapad 320-15IAP
  dmi.modalias: 
dmi:bvnLENOVO:bvr5RCN36WW:bd08/06/2018:svnLENOVO:pn80XR:pvrLenovoideapad320-15IAP:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoideapad320-15IAP:
  dmi.product.family: ideapad 320-15IAP
  dmi.product.name: 80XR
  dmi.product.version: Lenovo ideapad 320-15IAP
  dmi.sys.vendor: LENOVO

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Re: [Kernel-packages] [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

[Javi]

Ok,
Thank you so much Daniel.

Cheers!

El lun., 18 de junio de 2018 4:05, Daniel van Vugt <
daniel.van.v...@canonical.com> escribió:

> Yes, you can buy a Bluetooth USB stick from various stores and online.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1776859
>
> Title:
>   Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>
> Status in linux package in Ubuntu:
>   Invalid
>
> Bug description:
>   Hello,
>   I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
> cannot turn on the bluetooth. It's not that it doesn't find the devises,
> but I do not either have the option to turn it on.
>   I've tried installing all drivers I have found (bluez gnome, blueman,
> shell extension...), but the same issue remains.
>
>   It is no blocked either, I've tried "sudo rfkill list" in every
>   modification and always the same:
>
>   0: acer-wireless: Wireless LAN
>   Soft blocked: no
>   Hard blocked: no
>   1: phy0: Wireless LAN
>   Soft blocked: no
>   Hard blocked: no
>   2: brcmwl-0: Wireless LAN
>   Soft blocked: no
>   Hard blocked: no
>
>
>   Do someone know what might be happening? Any solution?
>
>   Thank you so much in advance.
>   ---
>   ProblemType: Bug
>   ApportVersion: 2.20.9-0ubuntu7.2
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   DistroRelease: Ubuntu 18.04
>   InstallationDate: Installed on 2018-05-15 (29 days ago)
>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
>   InterestingModules: bluetooth
>   MachineType: Acer Aspire E1-571
>   NonfreeKernelModules: wl
>   Package: linux
>   PackageArchitecture: amd64
>   ProcEnviron:
>TERM=xterm-256color
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=es_ES.UTF-8
>SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
>   ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
>   Tags: third-party-packages bionic wayland-session
>   Uname: Linux 4.15.0-23-generic x86_64
>   UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
> cualquier paquete de terceros e inténtelo de nuevo.
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 02/19/2013
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: V2.14
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: EA50_HC_CR
>   dmi.board.vendor: Acer
>   dmi.board.version: Type2 - Board Version
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Insyde Corp.
>   dmi.chassis.version: V2.14
>   dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
>   dmi.product.family: Type1Family
>   dmi.product.name: Aspire E1-571
>   dmi.product.version: V2.14
>   dmi.sys.vendor: Acer
>   hciconfig:
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in linux package in Ubuntu:
  Invalid

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  

Re: [Kernel-packages] [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

[Javi]

So is it possible to buy one of this? Like an USB stick or something?

El vie., 15 de junio de 2018 4:20, Daniel van Vugt <
daniel.van.v...@canonical.com> escribió:

> The dpkg.txt file is still missing, but that probably doesn't matter.
>
> I don't think this is a valid bug. It appears you don't have any
> bluetooth hardware, so that's why you couldn't get any of the software
> to work.
>
> ** Changed in: linux (Ubuntu)
>Status: Incomplete => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1776859
>
> Title:
>   Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>
> Status in linux package in Ubuntu:
>   Invalid
>
> Bug description:
>   Hello,
>   I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
> cannot turn on the bluetooth. It's not that it doesn't find the devises,
> but I do not either have the option to turn it on.
>   I've tried installing all drivers I have found (bluez gnome, blueman,
> shell extension...), but the same issue remains.
>
>   It is no blocked either, I've tried "sudo rfkill list" in every
>   modification and always the same:
>
>   0: acer-wireless: Wireless LAN
>   Soft blocked: no
>   Hard blocked: no
>   1: phy0: Wireless LAN
>   Soft blocked: no
>   Hard blocked: no
>   2: brcmwl-0: Wireless LAN
>   Soft blocked: no
>   Hard blocked: no
>
>
>   Do someone know what might be happening? Any solution?
>
>   Thank you so much in advance.
>   ---
>   ProblemType: Bug
>   ApportVersion: 2.20.9-0ubuntu7.2
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   DistroRelease: Ubuntu 18.04
>   InstallationDate: Installed on 2018-05-15 (29 days ago)
>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
>   InterestingModules: bluetooth
>   MachineType: Acer Aspire E1-571
>   NonfreeKernelModules: wl
>   Package: linux
>   PackageArchitecture: amd64
>   ProcEnviron:
>TERM=xterm-256color
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=es_ES.UTF-8
>SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
>   ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
>   Tags: third-party-packages bionic wayland-session
>   Uname: Linux 4.15.0-23-generic x86_64
>   UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
> cualquier paquete de terceros e inténtelo de nuevo.
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 02/19/2013
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: V2.14
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: EA50_HC_CR
>   dmi.board.vendor: Acer
>   dmi.board.version: Type2 - Board Version
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Insyde Corp.
>   dmi.chassis.version: V2.14
>   dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
>   dmi.product.family: Type1Family
>   dmi.product.name: Aspire E1-571
>   dmi.product.version: V2.14
>   dmi.sys.vendor: Acer
>   hciconfig:
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in linux package in Ubuntu:
  Invalid

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, 

Re: [Kernel-packages] [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

[Javi]

So you know the version:

On 14 June 2018 at 12:12, Javier Rodríguez 
wrote:

> File added.
>
> Never used it in windows, never needed it.
>
> And I installed bluez via "ubuntu's software", should I remove from there?
>
>
> On 14 June 2018 at 11:54, Daniel van Vugt 
> wrote:
>
>> It appears you have a PCI-connected card:
>> Broadcom Limited BCM4313 802.11bgn Wireless Network Adapter
>>
>> But it's unclear if your wifi card supports bluetooth at all. In one
>> case on the web an engineer has mentioned "Some of the 4313's have BT,
>> and some don't.". I still can't find evidence your laptop supports
>> bluetooth at all. Did it work in Windows?
>>
>> Also, please add the missing file:
>>dpkg -l > dpkg.txt
>>
>> Finally, if you installed bluez via a snap, please try removing it.
>>
>> ** Changed in: linux (Ubuntu)
>>Status: New => Incomplete
>>
>> ** No longer affects: bluez (Ubuntu)
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1776859
>>
>> Title:
>>   Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>>
>> Status in linux package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   Hello,
>>   I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
>> cannot turn on the bluetooth. It's not that it doesn't find the devises,
>> but I do not either have the option to turn it on.
>>   I've tried installing all drivers I have found (bluez gnome, blueman,
>> shell extension...), but the same issue remains.
>>
>>   It is no blocked either, I've tried "sudo rfkill list" in every
>>   modification and always the same:
>>
>>   0: acer-wireless: Wireless LAN
>>   Soft blocked: no
>>   Hard blocked: no
>>   1: phy0: Wireless LAN
>>   Soft blocked: no
>>   Hard blocked: no
>>   2: brcmwl-0: Wireless LAN
>>   Soft blocked: no
>>   Hard blocked: no
>>
>>
>>   Do someone know what might be happening? Any solution?
>>
>>   Thank you so much in advance.
>>   ---
>>   ProblemType: Bug
>>   ApportVersion: 2.20.9-0ubuntu7.2
>>   Architecture: amd64
>>   CurrentDesktop: ubuntu:GNOME
>>   DistroRelease: Ubuntu 18.04
>>   InstallationDate: Installed on 2018-05-15 (29 days ago)
>>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
>> (20180426)
>>   InterestingModules: bluetooth
>>   MachineType: Acer Aspire E1-571
>>   NonfreeKernelModules: wl
>>   Package: linux
>>   PackageArchitecture: amd64
>>   ProcEnviron:
>>TERM=xterm-256color
>>PATH=(custom, no user)
>>XDG_RUNTIME_DIR=
>>LANG=es_ES.UTF-8
>>SHELL=/bin/bash
>>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
>> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
>>   ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
>>   Tags: third-party-packages bionic wayland-session
>>   Uname: Linux 4.15.0-23-generic x86_64
>>   UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
>> cualquier paquete de terceros e inténtelo de nuevo.
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>>   _MarkForUpload: True
>>   dmi.bios.date: 02/19/2013
>>   dmi.bios.vendor: Insyde Corp.
>>   dmi.bios.version: V2.14
>>   dmi.board.asset.tag: Type2 - Board Asset Tag
>>   dmi.board.name: EA50_HC_CR
>>   dmi.board.vendor: Acer
>>   dmi.board.version: Type2 - Board Version
>>   dmi.chassis.type: 10
>>   dmi.chassis.vendor: Insyde Corp.
>>   dmi.chassis.version: V2.14
>>   dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd
>> 02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_
>> HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
>>   dmi.product.family: Type1Family
>>   dmi.product.name: Aspire E1-571
>>   dmi.product.version: V2.14
>>   dmi.sys.vendor: Acer
>>   hciconfig:
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859
>> /+subscriptions
>>
>
>


** Attachment added: "Captura de pantalla de 2018-06-14 12-18-10.png"
   
https://bugs.launchpad.net/bugs/1776859/+attachment/5152506/+files/Captura%20de%20pantalla%20de%202018-06-14%2012-18-10.png

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft 

Re: [Kernel-packages] [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

[Javi]

File added.

Never used it in windows, never needed it.

And I installed bluez via "ubuntu's software", should I remove from
there?


On 14 June 2018 at 11:54, Daniel van Vugt 
wrote:

> It appears you have a PCI-connected card:
> Broadcom Limited BCM4313 802.11bgn Wireless Network Adapter
>
> But it's unclear if your wifi card supports bluetooth at all. In one
> case on the web an engineer has mentioned "Some of the 4313's have BT,
> and some don't.". I still can't find evidence your laptop supports
> bluetooth at all. Did it work in Windows?
>
> Also, please add the missing file:
>dpkg -l > dpkg.txt
>
> Finally, if you installed bluez via a snap, please try removing it.
>
> ** Changed in: linux (Ubuntu)
>Status: New => Incomplete
>
> ** No longer affects: bluez (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1776859
>
> Title:
>   Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Hello,
>   I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
> cannot turn on the bluetooth. It's not that it doesn't find the devises,
> but I do not either have the option to turn it on.
>   I've tried installing all drivers I have found (bluez gnome, blueman,
> shell extension...), but the same issue remains.
>
>   It is no blocked either, I've tried "sudo rfkill list" in every
>   modification and always the same:
>
>   0: acer-wireless: Wireless LAN
>   Soft blocked: no
>   Hard blocked: no
>   1: phy0: Wireless LAN
>   Soft blocked: no
>   Hard blocked: no
>   2: brcmwl-0: Wireless LAN
>   Soft blocked: no
>   Hard blocked: no
>
>
>   Do someone know what might be happening? Any solution?
>
>   Thank you so much in advance.
>   ---
>   ProblemType: Bug
>   ApportVersion: 2.20.9-0ubuntu7.2
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   DistroRelease: Ubuntu 18.04
>   InstallationDate: Installed on 2018-05-15 (29 days ago)
>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
>   InterestingModules: bluetooth
>   MachineType: Acer Aspire E1-571
>   NonfreeKernelModules: wl
>   Package: linux
>   PackageArchitecture: amd64
>   ProcEnviron:
>TERM=xterm-256color
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=es_ES.UTF-8
>SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
>   ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
>   Tags: third-party-packages bionic wayland-session
>   Uname: Linux 4.15.0-23-generic x86_64
>   UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
> cualquier paquete de terceros e inténtelo de nuevo.
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 02/19/2013
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: V2.14
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: EA50_HC_CR
>   dmi.board.vendor: Acer
>   dmi.board.version: Type2 - Board Version
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Insyde Corp.
>   dmi.chassis.version: V2.14
>   dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:
> pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-
> BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
>   dmi.product.family: Type1Family
>   dmi.product.name: Aspire E1-571
>   dmi.product.version: V2.14
>   dmi.sys.vendor: Acer
>   hciconfig:
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1776859/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: 

Re: [Kernel-packages] [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

[Javi]

I copied that in the bug link, but I really have no idea of any of this
thing.
I do not understand what i have to do with:
** Changed in: bluez (Ubuntu)
   Status: Incomplete => New

** Changed in: linux (Ubuntu)
   Status: Incomplete => New

On 14 June 2018 at 11:41, Daniel van Vugt 
wrote:

> ** Changed in: bluez (Ubuntu)
>Status: Incomplete => New
>
> ** Changed in: linux (Ubuntu)
>Status: Incomplete => New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1776859
>
> Title:
>   Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Hello,
>   I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I
> cannot turn on the bluetooth. It's not that it doesn't find the devises,
> but I do not either have the option to turn it on.
>   I've tried installing all drivers I have found (bluez gnome, blueman,
> shell extension...), but the same issue remains.
>
>   It is no blocked either, I've tried "sudo rfkill list" in every
>   modification and always the same:
>
>   0: acer-wireless: Wireless LAN
>   Soft blocked: no
>   Hard blocked: no
>   1: phy0: Wireless LAN
>   Soft blocked: no
>   Hard blocked: no
>   2: brcmwl-0: Wireless LAN
>   Soft blocked: no
>   Hard blocked: no
>
>
>   Do someone know what might be happening? Any solution?
>
>   Thank you so much in advance.
>   ---
>   ProblemType: Bug
>   ApportVersion: 2.20.9-0ubuntu7.2
>   Architecture: amd64
>   CurrentDesktop: ubuntu:GNOME
>   DistroRelease: Ubuntu 18.04
>   InstallationDate: Installed on 2018-05-15 (29 days ago)
>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
>   InterestingModules: bluetooth
>   MachineType: Acer Aspire E1-571
>   NonfreeKernelModules: wl
>   Package: linux
>   PackageArchitecture: amd64
>   ProcEnviron:
>TERM=xterm-256color
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=es_ES.UTF-8
>SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
>   ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
>   Tags: third-party-packages bionic wayland-session
>   Uname: Linux 4.15.0-23-generic x86_64
>   UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale
> cualquier paquete de terceros e inténtelo de nuevo.
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 02/19/2013
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: V2.14
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: EA50_HC_CR
>   dmi.board.vendor: Acer
>   dmi.board.version: Type2 - Board Version
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Insyde Corp.
>   dmi.chassis.version: V2.14
>   dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:
> pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-
> BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
>   dmi.product.family: Type1Family
>   dmi.product.name: Aspire E1-571
>   dmi.product.version: V2.14
>   dmi.sys.vendor: Acer
>   hciconfig:
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1776859/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   

[Kernel-packages] [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

[Javi]

ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859/+subscriptions

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More help   : https://help.launchpad.net/ListHelp

[Kernel-packages] [Bug 1776859] ProcModules.txt

[Javi]

apport information

** Attachment added: "ProcModules.txt"
   
https://bugs.launchpad.net/bugs/1776859/+attachment/5152440/+files/ProcModules.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions

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Post to : kernel-packages@lists.launchpad.net
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More help   : https://help.launchpad.net/ListHelp

[Kernel-packages] [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

[Javi]

And I also run that command.

If there is something else I can do, please, let me know.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions

-- 
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Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

[Kernel-packages] [Bug 1776859] UdevDb.txt

[Javi]

apport information

** Attachment added: "UdevDb.txt"
   https://bugs.launchpad.net/bugs/1776859/+attachment/5152441/+files/UdevDb.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions

-- 
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Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

[Kernel-packages] [Bug 1776859] ProcInterrupts.txt

[Javi]

apport information

** Attachment added: "ProcInterrupts.txt"
   
https://bugs.launchpad.net/bugs/1776859/+attachment/5152439/+files/ProcInterrupts.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions

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Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

[Kernel-packages] [Bug 1776859] getfacl.txt

[Javi]

apport information

** Attachment added: "getfacl.txt"
   
https://bugs.launchpad.net/bugs/1776859/+attachment/5152442/+files/getfacl.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions

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[Kernel-packages] [Bug 1776859] syslog.txt

[Javi]

apport information

** Attachment added: "syslog.txt"
   https://bugs.launchpad.net/bugs/1776859/+attachment/5152444/+files/syslog.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions

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More help   : https://help.launchpad.net/ListHelp

[Kernel-packages] [Bug 1776859] rfkill.txt

[Javi]

apport information

** Attachment added: "rfkill.txt"
   https://bugs.launchpad.net/bugs/1776859/+attachment/5152443/+files/rfkill.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions

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Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

[Kernel-packages] [Bug 1776859] ProcCpuinfoMinimal.txt

[Javi]

apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1776859/+attachment/5152438/+files/ProcCpuinfoMinimal.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions

-- 
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Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

[Kernel-packages] [Bug 1776859] Lsusb.txt

[Javi]

apport information

** Attachment added: "Lsusb.txt"
   https://bugs.launchpad.net/bugs/1776859/+attachment/5152436/+files/Lsusb.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

[Kernel-packages] [Bug 1776859] ProcCpuinfo.txt

[Javi]

apport information

** Attachment added: "ProcCpuinfo.txt"
   
https://bugs.launchpad.net/bugs/1776859/+attachment/5152437/+files/ProcCpuinfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

[Kernel-packages] [Bug 1776859] Lspci.txt

[Javi]

apport information

** Attachment added: "Lspci.txt"
   https://bugs.launchpad.net/bugs/1776859/+attachment/5152435/+files/Lspci.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

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[Kernel-packages] [Bug 1776859] Dependencies.txt

[Javi]

apport information

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1776859/+attachment/5152434/+files/Dependencies.txt

-- 
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https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1776859] CurrentDmesg.txt

[Javi]

apport information

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/bugs/1776859/+attachment/5152433/+files/CurrentDmesg.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 02/19/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.14
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
  dmi.product.family: Type1Family
  dmi.product.name: Aspire E1-571
  dmi.product.version: V2.14
  dmi.sys.vendor: Acer
  hciconfig:

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

[Javi]

The 4 text files are in the folder (see image attached), but still
doesn't allow me to turn on the bluetooth.


Thank you.

** Attachment added: "Captura de pantalla de 2018-06-14 11-07-26.png"
   
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+attachment/5152431/+files/Captura%20de%20pantalla%20de%202018-06-14%2011-07-26.png

** Tags added: apport-collected third-party-packages wayland-session

** Description changed:

  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 
  
  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:
  
  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  
  
  Do someone know what might be happening? Any solution?
  
  Thank you so much in advance.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.2
+ Architecture: amd64
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2018-05-15 (29 days ago)
+ InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
+ InterestingModules: bluetooth
+ MachineType: Acer Aspire E1-571
+ NonfreeKernelModules: wl
+ Package: linux
+ PackageArchitecture: amd64
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=es_ES.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
+ Tags: third-party-packages bionic wayland-session
+ Uname: Linux 4.15.0-23-generic x86_64
+ UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 02/19/2013
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V2.14
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: EA50_HC_CR
+ dmi.board.vendor: Acer
+ dmi.board.version: Type2 - Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Insyde Corp.
+ dmi.chassis.version: V2.14
+ dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14:
+ dmi.product.family: Type1Family
+ dmi.product.name: Aspire E1-571
+ dmi.product.version: V2.14
+ dmi.sys.vendor: Acer
+ hciconfig:

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2018-05-15 (29 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  InterestingModules: bluetooth
  MachineType: Acer Aspire E1-571
  NonfreeKernelModules: wl
  Package: linux
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
  Tags: third-party-packages bionic wayland-session
  Uname: Linux 4.15.0-23-generic x86_64
  UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale 
cualquier paquete de terceros e inténtelo de nuevo.
  UpgradeStatus: No upgrade log 

[Kernel-packages] [Bug 1776859] [NEW] Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

[Javi]

Public bug reported:

Hello, 
I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I cannot 
turn on the bluetooth. It's not that it doesn't find the devises, but I do not 
either have the option to turn it on.
I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

It is no blocked either, I've tried "sudo rfkill list" in every
modification and always the same:

0: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
2: brcmwl-0: Wireless LAN
Soft blocked: no
Hard blocked: no


Do someone know what might be happening? Any solution?

Thank you so much in advance.

** Affects: bluez (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: 18.04 bluetooth ubunto

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1776859

Title:
  Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)

Status in bluez package in Ubuntu:
  New

Bug description:
  Hello, 
  I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I 
cannot turn on the bluetooth. It's not that it doesn't find the devises, but I 
do not either have the option to turn it on.
  I've tried installing all drivers I have found (bluez gnome, blueman, shell 
extension...), but the same issue remains. 

  It is no blocked either, I've tried "sudo rfkill list" in every
  modification and always the same:

  0: acer-wireless: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  2: brcmwl-0: Wireless LAN
  Soft blocked: no
  Hard blocked: no


  Do someone know what might be happening? Any solution?

  Thank you so much in advance.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1776859/+subscriptions

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[Kernel-packages] [Bug 1678184] Re: APST quirk needed for Samsung 512GB NVMe drive

[Javi]

Param nvme_core.default_ps_max_latency_us=6000 works with Dell 9550 -
Samsung PM951

-- 
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https://bugs.launchpad.net/bugs/1678184

Title:
  APST quirk needed for Samsung 512GB NVMe drive

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  APST support just landed in the latest Zesty kernel (4.10.0-14.16) as
  part of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1664602.
  That patch has a quirk for certain 256GB Samsung drives found in Dell
  laptops that do not behave well when APST is enabled. I am
  experiencing the same symptoms with the same model laptop except with
  a 512GB Samsung. Prior to manually disabling APST the drive would die
  and system would go down in flames with I/O errors within 20 to 40
  minutes of boot.

  $ sudo nvme list
  Node SN   Model   
 Namespace Usage  Format   FW Rev  
    
 - -- 
 
  /dev/nvme0n1   ** PM951 NVMe SAMSUNG 512GB
 1 500.20  GB / 512.11  GB512   B +  0 B   BXV76D0Q

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-14-generic 4.10.0-14.16
  ProcVersionSignature: Ubuntu 4.10.0-14.16-generic 4.10.3
  Uname: Linux 4.10.0-14-generic x86_64
  ApportVersion: 2.20.4-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ajclayton   3305 F pulseaudio
  CurrentDesktop: Unity:Unity7
  Date: Fri Mar 31 09:42:38 2017
  InstallationDate: Installed on 2012-09-08 (1665 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  MachineType: Dell Inc. XPS 15 9550
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-14-generic 
root=UUID=779e5929-5ffb-49b1-9786-1adcde824b7d ro rootflags=subvol=@ noprompt 
nouveau.modeset=0 log_buf_len=20M
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-14-generic N/A
   linux-backports-modules-4.10.0-14-generic  N/A
   linux-firmware 1.164
  SourcePackage: linux
  UpgradeStatus: Upgraded to zesty on 2017-03-07 (23 days ago)
  dmi.bios.date: 04/07/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.02.00
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.

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[Kernel-packages] [Bug 1686592] Re: APST quirk needed for Intel NVMe

[Javi]

Sorry, to be more precise that my first comment, my crash not while
booting. Really system crashed in less than an hour using 4.8.0-49 or
4.10.0-20 kernels.

-- 
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Title:
  APST quirk needed for Intel NVMe

Status in linux package in Ubuntu:
  Triaged

Bug description:
  Two users reports issue on Intel NVMe [1] (comment #34, #35).

  File a new bug to let the original bug report stays on Dell & Samsung
  combination.

  [1] https://bugs.launchpad.net/bugs/1678184

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[Kernel-packages] [Bug 1686592] Re: APST quirk needed for Intel NVMe

[Javi]

With 4.10.0-20 kernel:

NVME Identify Controller:
vid : 0x144d
ssvid   : 0x144d
sn  :   S29PNXAH302364
mn  : PM951 NVMe SAMSUNG 512GB
fr  : BXV77D0Q
rab : 2
ieee: 002538
cmic: 0
mdts: 5
cntlid  : 1
ver : 0
rtd3r   : 0
rtd3e   : 0
oaes: 0
oacs: 0x17
acl : 7
aerl: 3
frmw: 0x6
lpa : 0
elpe: 63
npss: 4
avscc   : 0x1
apsta   : 0x1
wctemp  : 0
cctemp  : 0
mtfa: 0
hmpre   : 0
hmmin   : 0
tnvmcap : 0
unvmcap : 0
rpmbs   : 0
sqes: 0x66
cqes: 0x44
nn  : 1
oncs: 0x1f
fuses   : 0
fna : 0
vwc : 0x1
awun: 255
awupf   : 0
nvscc   : 1
acwu: 0
sgls: 0
subnqn  : 
ps0 : mp:6.00W operational enlat:5 exlat:5 rrt:0 rrl:0
  rwt:0 rwl:0 idle_power:- active_power:-
ps1 : mp:4.20W operational enlat:30 exlat:30 rrt:1 rrl:1
  rwt:1 rwl:1 idle_power:- active_power:-
ps2 : mp:3.10W operational enlat:100 exlat:100 rrt:2 rrl:2
  rwt:2 rwl:2 idle_power:- active_power:-
ps3 : mp:0.0700W non-operational enlat:500 exlat:5000 rrt:3 rrl:3
  rwt:3 rwl:3 idle_power:- active_power:-
ps4 : mp:0.0050W non-operational enlat:2000 exlat:22000 rrt:4 rrl:4
  rwt:4 rwl:4 idle_power:- active_power:-

Thanks

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1686592

Title:
  APST quirk needed for Intel NVMe

Status in linux package in Ubuntu:
  Triaged

Bug description:
  Two users reports issue on Intel NVMe [1] (comment #34, #35).

  File a new bug to let the original bug report stays on Dell & Samsung
  combination.

  [1] https://bugs.launchpad.net/bugs/1678184

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1678184] Re: APST quirk needed for Samsung 512GB NVMe drive

[Javi]

Sorry, to be more precise, not while booting. Really system crashed in
less than an hour using 4.8.0-49 or 4.10.0-20 kernels.

Thanks Chris, I will try with nvme_core.default_ps_max_latency_us param

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1678184

Title:
  APST quirk needed for Samsung 512GB NVMe drive

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  APST support just landed in the latest Zesty kernel (4.10.0-14.16) as
  part of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1664602.
  That patch has a quirk for certain 256GB Samsung drives found in Dell
  laptops that do not behave well when APST is enabled. I am
  experiencing the same symptoms with the same model laptop except with
  a 512GB Samsung. Prior to manually disabling APST the drive would die
  and system would go down in flames with I/O errors within 20 to 40
  minutes of boot.

  $ sudo nvme list
  Node SN   Model   
 Namespace Usage  Format   FW Rev  
    
 - -- 
 
  /dev/nvme0n1   ** PM951 NVMe SAMSUNG 512GB
 1 500.20  GB / 512.11  GB512   B +  0 B   BXV76D0Q

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-14-generic 4.10.0-14.16
  ProcVersionSignature: Ubuntu 4.10.0-14.16-generic 4.10.3
  Uname: Linux 4.10.0-14-generic x86_64
  ApportVersion: 2.20.4-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ajclayton   3305 F pulseaudio
  CurrentDesktop: Unity:Unity7
  Date: Fri Mar 31 09:42:38 2017
  InstallationDate: Installed on 2012-09-08 (1665 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  MachineType: Dell Inc. XPS 15 9550
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-14-generic 
root=UUID=779e5929-5ffb-49b1-9786-1adcde824b7d ro rootflags=subvol=@ noprompt 
nouveau.modeset=0 log_buf_len=20M
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-14-generic N/A
   linux-backports-modules-4.10.0-14-generic  N/A
   linux-firmware 1.164
  SourcePackage: linux
  UpgradeStatus: Upgraded to zesty on 2017-03-07 (23 days ago)
  dmi.bios.date: 04/07/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.02.00
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.

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[Kernel-packages] [Bug 1678184] Re: APST quirk needed for Samsung 512GB NVMe drive

[Javi]

Booting with 4.8.0-49 or 4.10.0-20 crash system: Dell 9550 with PM951 NVMe 
Samsung 512GB
Now I'm working with 4.8.0-46 without any crashes

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Title:
  APST quirk needed for Samsung 512GB NVMe drive

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  APST support just landed in the latest Zesty kernel (4.10.0-14.16) as
  part of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1664602.
  That patch has a quirk for certain 256GB Samsung drives found in Dell
  laptops that do not behave well when APST is enabled. I am
  experiencing the same symptoms with the same model laptop except with
  a 512GB Samsung. Prior to manually disabling APST the drive would die
  and system would go down in flames with I/O errors within 20 to 40
  minutes of boot.

  $ sudo nvme list
  Node SN   Model   
 Namespace Usage  Format   FW Rev  
    
 - -- 
 
  /dev/nvme0n1   ** PM951 NVMe SAMSUNG 512GB
 1 500.20  GB / 512.11  GB512   B +  0 B   BXV76D0Q

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-14-generic 4.10.0-14.16
  ProcVersionSignature: Ubuntu 4.10.0-14.16-generic 4.10.3
  Uname: Linux 4.10.0-14-generic x86_64
  ApportVersion: 2.20.4-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ajclayton   3305 F pulseaudio
  CurrentDesktop: Unity:Unity7
  Date: Fri Mar 31 09:42:38 2017
  InstallationDate: Installed on 2012-09-08 (1665 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  MachineType: Dell Inc. XPS 15 9550
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-14-generic 
root=UUID=779e5929-5ffb-49b1-9786-1adcde824b7d ro rootflags=subvol=@ noprompt 
nouveau.modeset=0 log_buf_len=20M
  RelatedPackageVersions:
   linux-restricted-modules-4.10.0-14-generic N/A
   linux-backports-modules-4.10.0-14-generic  N/A
   linux-firmware 1.164
  SourcePackage: linux
  UpgradeStatus: Upgraded to zesty on 2017-03-07 (23 days ago)
  dmi.bios.date: 04/07/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.02.00
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.

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[Kernel-packages] [Bug 1686592] Re: APST quirk needed for Intel NVMe

[Javi]

Booting with 4.8.0-49 or 4.10.0-20 crash my system: Dell 9550 with PM951
NVMe SAMSUNG 512GB

Now I'm working with 4.8.0-46 without crashes

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https://bugs.launchpad.net/bugs/1686592

Title:
  APST quirk needed for Intel NVMe

Status in linux package in Ubuntu:
  Triaged

Bug description:
  Two users reports issue on Intel NVMe [1] (comment #34, #35).

  File a new bug to let the original bug report stays on Dell & Samsung
  combination.

  [1] https://bugs.launchpad.net/bugs/1678184

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[Kernel-packages] [Bug 1049383] Re: ath9k_usb: TL-WN821N v3 (AR7010+9287) Connection drops

[Javi]

I can confirm this issue according to previous comments. I am using
kernel 3.2 (3.2.0-54-generic #82-Ubuntu SMP Tue Sep 10 20:08:42 UTC 2013
x86_64 x86_64 x86_64 GNU/Linux).

From my observations, the issue happens also when I am using a VPN
trough OpenVPN.

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Title:
  ath9k_usb: TL-WN821N v3 (AR7010+9287) Connection drops

Status in The Linux Kernel:
  Confirmed
Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  Hi. The connection with this device is fast and stable, but seems to
  drop after a certain amount of data has been transmitted. The easiest
  way to reproduce it is to download something large. I can always
  reproduce it by downloading a torrent. After about 300-400MB, it seems
  like the wireless dongle hangs and the connection doesn't work
  anymore.

  At this point, network commands such as iwconfig freeze, and it's also
  impossible to reboot or turn off the computer. However, if the
  wireless dongle is unplugged and plugged again, everything's back to
  normal.

  The module is set with nohwcrypt=1. If this option is not set, the
  connection drops much faster. Also, I've noticed that the latency is
  lower with nohwcrypt=1 (using speedtest.net, the latency without
  hardware encryption is consistently 3 times less).

  Description:Ubuntu 12.04.1 LTS
  Release:12.04

  linux-generic:
Installed: 3.2.0.30.32
Candidate: 3.2.0.30.32
Version table:
   *** 3.2.0.30.32 0
  500 http://es.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   3.2.0.29.31 0
  500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 
Packages
   3.2.0.23.25 0
  500 http://es.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  ***Results of lsusb:
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 005 Device 002: ID 046d:c00e Logitech, Inc. M-BJ58/M-BJ69 Optical Wheel 
Mouse
  Bus 002 Device 004: ID 0cf3:7015 Atheros Communications, Inc. TP-Link 
TL-WN821N v3 802.11n [Atheros AR7010+AR9287]

  *** Results for modinfo ath9k_usb:
  filename:   
/lib/modules/3.2.0-30-generic/kernel/drivers/net/wireless/ath/ath9k/ath9k_htc.ko
  firmware:   htc_9271.fw
  firmware:   htc_7010.fw
  description:Atheros driver 802.11n HTC based wireless devices
  license:Dual BSD/GPL
  author: Atheros Communications
  srcversion: 9B885B82530A1FF8F15C062
  alias:  usb:v0CF3p20FFd*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v0411p017Fd*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v083ApA704d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v0846p9018d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v0CF3p7010d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v1668p1200d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v0CF3p7015d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v057Cp8403d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v0CF3pB003d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v040Dp3801d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v04CAp4605d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v13D3p3350d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v13D3p3349d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v13D3p3348d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v13D3p3346d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v13D3p3328d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v13D3p3327d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v07D1p3A10d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v0846p9030d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v0CF3p1006d*dc*dsc*dp*ic*isc*ip*
  alias:  usb:v0CF3p9271d*dc*dsc*dp*ic*isc*ip*
  depends:ath9k_hw,ath9k_common,mac80211,ath,cfg80211
  intree: Y
  vermagic:   3.2.0-30-generic SMP mod_unload modversions 
  parm:   debug:Debugging mask (uint)
  parm:   nohwcrypt:Disable hardware encryption (int)

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