Re: [Koha] Problem uploading patrons

2019-08-26 Thread Elaine Bradtke
It turns out Libre Office saving as text files, give an option that allows you to choose the line termination. Elaine Bradtke VWML English Folk Dance and Song Society | http://www.efdss.org Cecil Sharp House, 2 Regent's Park Road, London NW1 7AY Tel+44 (0) 20 7485 2206 (This number is for the

Re: [Koha] Problem uploading patrons

2019-04-04 Thread Elaine Bradtke
Thanks everyone for your advice - I know you can fix this with Linux or Unix (that's how it was fixed this time around), but that's not something the assistant librarian is able to do. We will try the other approaches. Elaine Bradtke VWML English Folk Dance and Song Society | http://www.efdss.org

Re: [Koha] Problem uploading patrons

2019-04-03 Thread Holger Meissner
Sorry Paul, I meant: Hi Elaine. -Ursprüngliche Nachricht- Von: Koha Im Auftrag von Paul Hoffman Gesendet: Mittwoch, 3. April 2019 16:32 An: koha@lists.katipo.co.nz Betreff: Re: [Koha] Problem uploading patrons On Tue, Apr 02, 2019 at 11:36:36AM -0700, Elaine Bradtke wrote: > It

Re: [Koha] Problem uploading patrons

2019-04-03 Thread Holger Meissner
An: koha@lists.katipo.co.nz Betreff: Re: [Koha] Problem uploading patrons On Tue, Apr 02, 2019 at 11:36:36AM -0700, Elaine Bradtke wrote: > It has taken a while to figure out what caused the patron import to fail. > The CSV file that failed has returns between each patron instead of new > li

Re: [Koha] Problem uploading patrons

2019-04-03 Thread Paul Hoffman
On Tue, Apr 02, 2019 at 11:36:36AM -0700, Elaine Bradtke wrote: > It has taken a while to figure out what caused the patron import to fail. > The CSV file that failed has returns between each patron instead of new > line. Koha doesn't parse returns as new lines and so the file kept > failing. >

Re: [Koha] Problem uploading patrons

2019-04-02 Thread Coehoorn, Joel
I've also used notepad++ to fix this issue in the past. Another similar issue to watch for is UTF-8 byte order marks: Koha doesn't like them, at least in our environment, and Notepad++ can clear those out, too. Joel Coehoorn Director of Information Technology 402.363.5603 *jcoeho...@york.edu *

Re: [Koha] Problem uploading patrons

2019-04-02 Thread Chris Brown
Hi Elaine, If you can access a Linux command prompt on your Koha server, you could use the command: tr '\r' '\n' < infile > outfile (replacing infile and outfile with the appropriate file names) You might also explore the command dos2unix which will convert dos-style lie terminators

Re: [Koha] Problem uploading patrons

2019-04-02 Thread Alvaro Cornejo
Hi Elaine You can use a text editor like Notepad++ to edit the file and remove the returns. Once you open the file go to replace and choose extended, search for \r\n and choose replace by \n. "\r" is the return and "\n" is new line. Then save as csv file and try to upload it again. Regards,

Re: [Koha] Problem uploading patrons

2019-04-02 Thread Elaine Bradtke
It has taken a while to figure out what caused the patron import to fail. The CSV file that failed has returns between each patron instead of new line. Koha doesn't parse returns as new lines and so the file kept failing. Unfortunately, the software that we get the data from exports it with

Re: [Koha] Problem uploading patrons

2015-06-02 Thread Elaine Bradtke
? Are the files the identical size? If not, then this might be a possibility. GPML, Mark Tompsett -Original Message- From: Elaine Bradtke Sent: Thursday, May 28, 2015 6:58 PM To: Robin Sheat Cc: koha Subject: Re: [Koha] Problem uploading patrons ​We get an export from our membership database

Re: [Koha] Problem uploading patrons

2015-06-02 Thread Hernandez, Heather
Hi, Elaine-- Could she make a video of what she's doing using some tool like Jing, that records what she's doing on her computer, to send to you? That way she could record exactly what she's doing and then send the video to you, which might help you figure out if it's operator error or not.

[Koha] Problem uploading patrons

2015-05-28 Thread Elaine Bradtke
We're running 3.18.04. One (and only one) of my colleagues is unable to upload patron files. It's very curious, she has all the permissions, and I and another colleague have uploaded the same file without a problem. I have even logged into her account and uploaded the file successfully. But

Re: [Koha] Problem uploading patrons

2015-05-28 Thread Mark Tompsett
] Problem uploading patrons ​We get an export from our membership database, run it through some batch edits in another piece of software that spits out a .CSV file with the proper headers. The .CSV file​ she sent me is the one she tried to use. It works fine for me, and another colleague, and for me