Re: [Koha] No patron search results in Koha 16.05.09

Thanks Jonathan and Joy. Let me do what you suggest and will update you. But you must be right I am upgrading koha from 3.01 to latest. Something may have gone wrong with database. Your cue is really helpful Thanks. Anselm On Wednesday, April 12, 2017, Joy Nelson

Re: [Koha] No patron search results in Koha 16.05.09

I had a similar thought to Jonathan. When I've seen patrons not returning in the patron search, it is usually because of corrupt/malformed data in the database. joy On Wed, Apr 12, 2017 at 8:43 AM, Jonathan Druart < jonathan.dru...@bugs.koha-community.org> wrote: > Anselm, > > You are using a

Re: [Koha] No patron search results in Koha 16.05.09

Anselm, You are using a non supported version of Koha, you should try and update it to a more recent one. What you describe can happen if the JSON returned by the server is malformed. To check that, before launching a patron search, open the browser's console (firebug or dev tool) and copy/paste

Re: [Koha] No patron search results in Koha 16.05.09

Dear Michael and colleagues, I have even modified the patrons system preference to list 5 entries per page. Still the problem persists. I even installed koha version 3.22, and still same problem exists. Anybody else, please help in trying to understand what may be the issue Thanks Anselm O

Re: [Koha] No patron search results in Koha 16.05.09

Hi Anselm Thanks for your guidance. However, I have checked and the patrons are in the database. Doing CTRL + F5 and $ sudo service koha-common restart has not resolved the issue. However, I have now discovered that the problem happens when the number of search items returned is more that 20

Re: [Koha] No patron search results in Koha 16.05.09

Dear Michael, Thanks for your guidance. However, I have checked and the patrons are in the database. Doing CTRL + F5 and $ sudo service koha-common restart has not resolved the issue. However, I have now discovered that the problem happens when the number of search items returned is more that 20

Re: [Koha] No patron search results in Koha 16.05.09

Hi Anselm We have koha 16.11.06 installed and we are facing this exact issues. We have tried clearing the cache but the problem still persists. what else could we do? ... try to clear your cache first - it can be one reason this happens. Also take a look at the

Re: [Koha] No patron search results in Koha 16.05.09

Dear Katrin and colleagues, We have koha 16.11.06 installed and we are facing this exact issues. We have tried clearing the cache but the problem still persists. what else could we do? Thanks Anselm On Thu, Feb 9, 2017 at 1:25 AM, Michael Kuhn wrote: > Hi Katrin > > try

Re: [Koha] No patron search results in Koha 16.05.09

Hi Katrin try to clear your cache first - it can be one reason this happens. Also take a look at the networking tab in the dev tools of your browser if the problem remains to see what happens there. It was the cache! Seems like if nothing else is working it's always the cache (but I forget

Re: [Koha] No patron search results in Koha 16.05.09

Michael we are running 16.05.09 and don't see that problem. Bob On 09/02/17 09:02, Michael Kuhn wrote: Hi Today I updated a Koha installation from 3.20.03 to 16.05.09 (oldstable) via "apt-get install koha-common". * OS: Debian GNU/Linux 8 (Linux 3.16.0-4-amd64 #1 SMP) * Perl-Version:

Re: [Koha] No patron search results in Koha 16.05.09

Hi Michael, try to clear your cache first - it can be one reason this happens. Also take a look at the networking tab in the dev tools of your browser if the problem remains to see what happens there. Hope this helps, Katrin On 08.02.2017 23:02, Michael Kuhn wrote: Hi Today I updated a