Re: [Koha] Issue logging into staff interface [Plack log complains about missing encryption key]

2023-11-10 Thread Martin Morris
: Friday, 10 November 2023 at 17:23 To: Martin Morris Cc: koha@lists.katipo.co.nz Subject: Re: [Koha] Issue logging into staff interface [Plack log complains about missing encryption key] Hi Martin This is what I tried, not sure whether this helps or not as it is not something I know

Re: [Koha] Issue logging into staff interface [Plack log complains about missing encryption key]

2023-11-10 Thread David Nind
Hi Martin This is what I tried, not sure whether this helps or not as it is not something I know a great deal about. Using the koha-testing-docker (or KTD, the environment used for testing by many in the Koha Community), I set an encryption key, enabled the two-factor authentication system

Re: [Koha] Issue logging into staff interface [Plack log complains about missing encryption key]

2023-11-10 Thread Martin Morris
I’ve actually spotted one other error: Error decoding what should be base32 data: vg¥ o¯Ët©¹ìd`½Ï¯ïE¤9¯yïWŽ¼«{† at /usr/share/koha/lib/C4/Auth.pm line 886. 2023/11/10-15:12:36 Received QUIT. Running a graceful shutdown Sending children hup signal 2023/11/10-15:12:37 Worker processes cleaned

Re: [Koha] Issue logging into staff interface [Plack log complains about missing encryption key]

2023-11-10 Thread Katrin Fischer
Hi Martin, I believe that should have worked especially after your reboot. I would add the key back, as you should not leave it with the placeholder string. Maybe someone else has an idea? Katrin On 10.11.23 20:11, Martin Morris wrote: Hello Katrin, Thanks for your help. I edited

Re: [Koha] Issue logging into staff interface [Plack log complains about missing encryption key]

2023-11-10 Thread Martin Morris
Hello Katrin, Thanks for your help. I edited koha-conf.xml in /etc/koha/sites//koha-conf.xml, so I think that’s the right place? I’m also using 2FA in case that helps. Martin - - - - - - Hi Martin, in which file did you replace it? You were on the right track there, but make

Re: [Koha] Issue logging into staff interface [Plack log complains about missing encryption key]

2023-11-10 Thread Katrin Fischer
Hi Martin, in which file did you replace it? You were on the right track there, but make sure to add the entry to the koha-conf.xml file used by your koha instances/sites. You might have changed the template instead of the used file. Hope this helps, Katrin On 10.11.23 16:02, Martin Morris

[Koha] Issue logging into staff interface [Plack log complains about missing encryption key]

2023-11-10 Thread Martin Morris
Hello all, I’m having trouble logging into our staff interface this morning. Here’s what’s happening: * I’m running koha 23.05.04 * I get an Error 500 page after putting in my credentials * The only error message I can see in any log file is in plack-error.log * Exception