RE: [LegacyUG] Impossible to unsubscribe?

[mailto:k...@legacyfamilytree.com] On Behalf Of jeffma...@orthohelp.com Sent: 10 November 2009 22:16 To: LegacyUserGroup@legacyfamilytree.com Cc: Sherry/Support Subject: [LegacyUG] Impossible to unsubscribe? I've seen emails on the newslist from people who asked how to unsubscribe and I just assumed

RE: RE: [LegacyUG] Impossible to unsubscribe?

We’ve discussed this many times on the LUG list. Many of our users are on dial-up or have monitored time on the internet and forums can be cumbersome and slow to load (even on broadband!), eating up internet time. There is a Legacy Fans site on GenealogyWise

RE: [LegacyUG] Master Location List help

I think you’ve hit on it, Todd. Legacy’s mapping calls up Bing (was Virtual Earth) and if there are problems with that website, you'll encounter problems using the mapping in Legacy. If you're having problems with Legacy's mapping, go directly to Bing/Virtual Earth and see if there are problems

RE: [LegacyUG] Disabled Landscape option for Pedigree Report

Beth, The landscape orientation was removed due to formatting problems. You'll find you have the same problems if you change the orientation in the Publishing Center. The programmers will be reworking the chart to get it to format correctly in landscape Thanks for using Legacy. Sherry

RE: [LegacyUG] Can't download updates in Legacy Home

Jane, Make sure you're connected to the internet and your firewall isn't blocking Legacy from accessing the update. If you continue to have problems and aren't helped by any of the listers, please contact us at supp...@legacyfamilytree.com for further help. Thanks for using Legacy. Sherry

RE: [LegacyUG] Family Search

Legacy never uploads anything to the internet without the user initiating the act. Access to newFamilySearch is not available in Legacy at this time. Even when it will be, the user will have to direct Legacy to upload the files to nFS. You can search the IGI (Search Search the IGI Website),

RE: Sorting Index on DOB was Re: [LegacyUG] Favorite Features

It has to do with the grid controls the programmers use. Being able to sort by any column is on the enhancement request list. In the meantime, Ron's suggestion of GenViewer hit the nail on the head. It's a great little program sold on the Legacy website (Look under Add-Ons) Thanks for using

RE: [LegacyUG] Favorite Features

The Name List is automatically sorted by DOB *if* the names are exactly the same. All John Does in the list will be ordered by birth date. If you have a John X. Doe, that's not alphabetized, obviously, in the string of John Does. Thanks for using Legacy. Sherry Customer Support Millennia

RE: [LegacyUG] Favorite Features

Excel does not recognize dates 1900 and earlier and does a horrid job of sorting by dates unless dates are formatted all the same. I love GenViewer! It has some great sorts and searches! Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com

RE: [LegacyUG] Help Needed with Re-Installing V6

To download previous versions of Legacy, go to our website at http://www.LegacyFamilyTree.com, click on Download Download Legacy. Note in the Frequently Asked Questions section on the right is a link to downloads for earlier versions. And don't forget to send emails to the group in plain

RE: [LegacyUG] Spell Checker

Do *NOT* Send attachments of any kind to the list, please. That is a major no-no. Do *not* use HTML in your emails. Please restrict your emails to plain text. We have listers who are on dial-up or metered (limited) downloads and this is not good for them. Please review the Legacy User Group

RE: [LegacyUG] Legacy Genelines

That's correct - Brian must have misread. I know I've done that before! Information on downloading programs purchased through us must be directed to sa...@legacyfamilytree.com. No one on the list can help with this information. Thanks for using Legacy. Sherry Customer Support Millennia

RE: [LegacyUG] Legacy Genelines

Diane and others, Any questions related to purchases and where to download again, customer numbers, etc should be directed to sa...@legacyfamilytree.com. The Legacy User Group does not have access to your purchase record and cannot give you this information. Thanks for using Legacy. Sherry

RE: [LegacyUG] manual old Reunion files

Please contact customerserv...@legacyfamilytree.com for the information you need to unzip the manual. Because this is a purchased item, giving out the password on a list like this is basically the same as giving out their customer number to someone else! Thanks for using Legacy. Sherry

RE: [LegacyUG] Fix this source! ??

If you go to the Master Source List, you’ll see those sources identified as !Fix This Source. Most likely you’ll just need to enter a Source List Name. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are

RE: [LegacyUG] Where to input census?

Mary, Do not post in HTML, especially with graphics. Please go to our Etiquette Guidelines at http://www.LegacyFamilyTree.com/Etiquette.asp and review those before posting again. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com

RE: [LegacyUG] Attaching Source Citation Images to Events

Arnold, Be nice – your post is just as much of a breech in the Etiquette Guidelines as Rich’s post was with the attachment, notably: Please only send messages in plain text format... Please keep the tone of messages friendly and helpful. Practice tolerance, avoid sarcasm and remember that we

RE: [LegacyUG] Attaching Source Citation Images to Events

On the Etiquette Guidelines website (linked to at the bottom of every email on the list - http://www.LegacyFamilyTree.com/Etiquette.asp) is a link to Rootsweb showing how to set numerous email programs to plain text. Thanks for using Legacy. Sherry Customer Support Millennia Corporation

RE: [LegacyUG] Where's the Source Template Conversion Tool?

This feature is still under development as the programmers are having problems with implementation. We don't know how soon it will be available. Geoff Rasmussen posted his source conversion suggestions to the Legacy User Group mailing list in June 2008. You can read his post in the archives

RE: [LegacyUG] Charting - one more time

Bert, Do not send attachments to the Legacy User Group mailing list! I'm hoping this was just an oversight on your part and you intended to send it directly to Michelle. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com

RE: [LegacyUG] Printer Problem - NEW

This is common on 64-bit Vista computers right after updating Legacy and has been passed on to the programmers to investigate. In the meantime, if you just close Legacy and reopen it, you shouldn't get that error message. Thanks for using Legacy. Sherry Customer Support Millennia Corporation

RE: [LegacyUG] Just Starting Out

It's Brian the Support Tech... he's not a programmer. The programmers are Dave, Ken and Luc. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this

RE: [LegacyUG] Reinstalling Legacy 7.0

Head back to the Download page on the website - take a look on the right under Frequently Asked Questions, where you’ll see the answer to your question. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are

RE: [LegacyUG] Sherry from WA

Oh brother, this *is* going to get confusing! I'm in Washington state also rbg However, I *do* have a rather lengthy tag-line Sherry, where are you located in Washington state? We have a Legacy User Group which meets in Bellevue on the first Wednesday of the month. If you're in the

RE: [LegacyUG] Just Starting Out

And *never* import directly into your main Family File. Always import into a new Family File, review the material, run it through the Potential Problems report to look for poor data entry habits and determine if you *really* want that data in your file. After verifying and importing, do a

RE: [LegacyUG] Geo Location Database - Updates

Legacy v7 introduced mapping locations. I miswrote when I said Live Mapping - I meant Virtural Earth, now known as Bing. You have to be connected to the internet to use it and I suppose it is live in the sense that Legacy goes to the VE/Bing website and shows their map and geo-coordinates. It's

RE: [LegacyUG] OT: Legacy and GV

? From: Sherry/Support she...@legacyfamilytree.com To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, September 15, 2009 1:34:32 PM Subject: RE: [LegacyUG] OT: Legacy and GV Robert, Just to put your mind (and everyone else's) to rest, it's fine to ask

RE: [LegacyUG] Geo Location Database - Updates

There have never been any updates to the Geo Location Database and I don't know of any future plans to update it. Besides we have live mapping now which has much better coordinate information - just not the county information (which are current counties in Geo anyway) Thanks for using Legacy.

RE: [LegacyUG] OT: Legacy and GV

Robert, Just to put your mind (and everyone else's) to rest, it's fine to ask questions about the Legacy add-ons on the LUG list. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of

RE: [LegacyUG] Geo Location Database - Updates

Database - Updates Sherry, What is the live mapping that you referred to. When I Map My Family the only way that I know of to get coordinate information is to use the Geo Location Database. Did I miss an option setting somewhere? - Original Message - From: Sherry/Support she

RE: [LegacyUG] Creating Books--direct descendent chart

I used the Relationship Chart from the Relationship Calculator as a worksheet. Of course, DAR won't accept that because they have their own forms for you to fill out. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com

RE: [LegacyUG] Creating Books--direct descendent chart

Nope. There's no way for users to track their submitted suggestions. They get passed to the programmers and logged and the ultimate decision whether or not it's workable is up to them. In fact, due to the sheer volume of emails, we only respond to suggestions if the feature is already available

RE: [LegacyUG] How to retain wife's married name as entered

To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] How to retain wife's married name as entered I looked at the Marriage Information window and didn't see how to change the wife's name to the one from her second husband. How is this done? Ila East Sherry/Support wrote: Bill

RE: [LegacyUG] How to retain wife's married name as entered

Bill, It's in v7. A lot of support for married names and additional wording options for marriages was added in v7. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When

RE: [LegacyUG] Icons on individual screen disappeared!

Did you install Legacy to the default c:\Legacy folder as required on Vista? What security software are you running? Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When

RE: [LegacyUG] Icons on individual screen disappeared!

That's not true. I have some other programs which want to be installed to the root. Never tried installing them to Program Files folder to find out what happens if they're installed there - I've had enough problems with losing files which were written to the program folder under c:\Program Files

RE: [LegacyUG] How to retain wife's married name as entered

In Legacy v7, click on the Marriage Bar and on the General tab (the one in front), just underneath the Events/Facts for marriages, you'll find the Married Names section. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com

RE: [LegacyUG] Icons on individual screen disappeared!

People I've talked to who are using Win7 are raving about it. Word is that Legacy runs superb on Win7. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to

RE: [LegacyUG] email vs forum

GONG ! rbg This is completely off the topic of Legacy and Legacy add-on programs. Please do not respond to this message on the list. Bernard, please review the Legacy User Group Guidelines at http://www.LegacyFamilyTree.com/Etiquette.asp Thanks for using Legacy. Sherry Customer Support

RE: [LegacyUG] Legacy8 - WARNING!

NO! DELETE IT IMMEDIATELY! V8 hasn't even gone to beta testing yet and it definitely would not be released even to the beta testers while the programmers are all on the cruise! I have unsubscribed the sender of the message. Thanks for using Legacy. Sherry Customer Support Millennia

RE: [LegacyUG] Icons on individual screen disappeared!

With Legacy closed, go to the Legacy folder on your hard drive. Delete the Legacy2.usr file. That file will be regenerated when you open Legacy again and your icons will be restored. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com

RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted

Are you getting any error messages? Thanks for using Legacy. Sherry Customer Support Millennia Corporation mailto:supp...@legacyfamilytree.com supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy!

RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted

Boswell -Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com]on Behalf Of Sherry/Support Sent: Saturday, September 12, 2009 12:30 PM To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Legacy Crashed Three Times and Lost Everything I Just Inputted

RE: [LegacyUG] How to retain wife's married name as entered

Bill, On the Marriage Information window for each marriage, you can enter how you'd like the wife's married name to show for that marriage. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the

RE: [LegacyUG] Merge Question

We've seen reports of blank lines in the History List but not the Index tab or Name List. Try backing up your Family File then doing File File Maintenance Check/Repair. Check the Updates section of the Legacy Home tab to make sure you have the most recent build 7.0.0.109 Thanks for using

RE: [LegacyUG] question about charting

Legacy Charting has a separate update from Legacy. Open Legacy Charting and check the Tips Updates tab to make sure you have 7.0.120 Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of

RE: [LegacyUG] Part of window disappears

Make sure that your Windows system fonts are either 90 or 120 dpi. Custom fonts don't work well with Legacy. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When

RE: [LegacyUG] PDF Manual Available?

There is someone working in Sales. As with the customer number for the program, the email for downloading the PDF manual is sent out by the end of the next business day. Your credit card information needs to be processed. If you don't get it by the end of today, please contact Sales directly by

RE: [LegacyUG] Download of Legacy 7

There is a toll-free number for Sales - 1-800-753-3453. All our contact info is on the website under Help Center Contact Us The password to install Legacy is in bright red letters on the download page. Thanks for using Legacy. Sherry Customer Support Millennia Corporation

RE: [LegacyUG] PDF Manual Available?

Because Sales has to process your credit card information when the information shows up in the computer. The first of the week is always busiest for support and sales, so please be patient if you ordered late on Friday or over a weekend. Plus we just had a three-day weekend which put us all a

RE: [LegacyUG] PDF Manual Available?

But not all of us, Robert! All four support techs are still working as well as the Sales department! Just the programmers and Geoff are on the Legacy cruise. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We

RE: [LegacyUG] PDF Manual Available?

William, Did you finally get the email with the download information? I contacted Sales for you and she said your order came through 2:45 pm Arizona time and the email was sent out to you at 3:41 pm Wednesday. She resent the download message to you today shortly after lunch. The original was

RE: [LegacyUG] PDF Manual Available?

Bill, Legacy has never had a free PDF manual. If you purchase Legacy with either a printed or PDF manual, it's a bit more expensive than purchasing just Legacy without the manual. There are a lot of great Helps in the Legacy Help file (which is kept up-to-date, unlike the manual which is not

RE: [LegacyUG] Legacy 7.0.0.103 crashing

Just the opposite of what I discovered. I got Error 3019 and the locations out of order on my 32-bit Vista but can't cause the error on my 64-bit Vista. The steps Jim gives in his email is a work-around until the programmers can fix it. Thanks for using Legacy. Sherry Customer Support

RE: [LegacyUG] Adding DOCUMENTS to an individuals record

A non-compressed TIF should work ok. Check the files to make sure they're non-compressed. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message,

RE: [LegacyUG] Master Location List

I can't duplicate this. I added two locations using the Add... button in the Master Location List and no records were linked to that location. I accessed the Master Location List by going to View Master Lists Locations. Thanks for using Legacy. Sherry Customer Support Millennia Corporation

RE: [LegacyUG] Strange happenings to my program

Susan, Check your Windows system font settings. They need to be at either the default 96 or 120 dpi. Legacy doesn't do well with custom font sizes. Right click on the background, select Properties and on the Settings tab, click on the Advanced button Thanks for using Legacy. Sherry Customer

RE: [Bulk] RE: [LegacyUG] Same Sex Relationship Entries

It's not a matter that we're *not* going to do it - it's a matter that the way Legacy is structured we *can't* do it at this time without a complete rewrite of the database structure. Of course, that would have a trickle-down effect for the developers of the add-on programs and they'd have to

RE: [Bulk] RE: [LegacyUG] Same Sex Relationship Entries

There are only two that I know of - the same sex relationships and Unicode. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include

RE: [LegacyUG] Two Report functions do not work

You can't do that on a Vista computer. It protects the Windows System files from changes by the user. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to

RE: [LegacyUG] Two Report functions do not work

I saw it once on my new 64-bit Vista laptop. But just as suddenly as I was unable to access these two reports, they showed back up again. I have not seen it on my 32-bit Vista PC, which I use *all* the time. I had made no changes other than Windows Updates. Thanks for using Legacy. Sherry

RE: [LegacyUG] Two Report functions do not work

With Legacy closed, go to the c:\Legacy folder on your hard drive. Delete the install.log file. Then go to the c:\Legacy\Backup folder and delete any files there with the word install in the file name. Reinstall Legacy with the latest build from our website and you should have no problem

RE: [LegacyUG] Two Report functions do not work

We've asked about several things to see if we could find a common thread. So far, no luck. Besides which version of Windows they're running, we've asked what they might have installed, uninstalled, changed, etc and many times, they hadn't done anything. That's the way it was with me - I had

RE: [LegacyUG] running Legacy on an external hard drive

There's a program available for the iPhone called FamViewer. I don't know anything about it, but it converts a gedcom to the iPhone format. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the

RE: [LegacyUG] Another idea on place holders, pseudonyms etc.

Not recommended. Take a look at http://www.cousinconnect.com/d/a/114551 Did Rebecca actually have a surname of Lnu or did someone pick up LNU from a database? The latest Internet Genealogy magazine has an article about searching for a Lnu line. Best to leave a field blank if you don't have the

RE: [LegacyUG] Picture Centre query

, 2009 4:41 PM To: LegacyUserGroup@LegacyFamilyTree.com Subject: Re: [LegacyUG] Picture Centre query Sherry/Support wrote Picture Center doesn't link or reference pictures linked to sources and locations, only individuals and events, as shown in the list of Attached Pictures But my Census images

RE: [LegacyUG] Picture Centre query

Ron, Correct. The + only indicates that the picture is linked to someone or something in the file. Change individuals in the left column. Note that the + never changes. The list of pictures in the Attached Pictures list however *does* changed based on the highlighted individual. Thanks for

RE: [LegacyUG] Picture Centre query

Picture Center doesn't link or reference pictures linked to sources and locations, only individuals and events, as shown in the list of Attached Pictures Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are

RE: [LegacyUG] Picture Centre query

Because you have linked them to the individuals? Which event are they listed under? You can *view* any graphic file you want in the Picture Center. You can only *link* to the events - birth, death, marriage, etc and the Events/Facts you've entered. There is no option to link or view what's

RE: [LegacyUG] Legacy and MS Access

Be sure to BACK UP the Family File before doing *anything* to it in Access. I can't emphasize this strongly enough. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy!

RE: [LegacyUG] V7 runtime permission errors in XP

Sorry I didn't get in on this thread sooner. Just setting the c:\Legacy folder to a shared folder would have solved the problem - in the event anyone else runs across this problem. In Windows Explorer, right click on the folder name and select Sharing Thanks for using Legacy. Sherry

RE: [LegacyUG] Legacy crash/internet connection

You can do one of two things: In Legacy when you're connected to the internet go to the Legacy Home tab, click on Options Options Internet Options and select Don't connect to the internet unless a link is clicked (which you already discovered) Or in IE, click on Tools Work Offline before

RE: [LegacyUG] V7 runtime permission errors in XP

Mary, Go to our website and click on the Help Center menu and select Technical Support where you'll find a solution under Solutions by Error Number. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are

RE: [LegacyUG] Saved searches

Ron, Earlier this year we hired Ron Cannon to help with phone calls. He also does some emails. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this

RE: [LegacyUG] How to merge a basic source into ESM template source using Access

Do not attempt to edit your Family File in Access without first doing a backup of the Family File! Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to

RE: [LegacyUG] How to merge a basic source into ESM template source using Access

Be sure to back up the Family File before making any changes to it in Access or OO. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message,

RE: [LegacyUG] Sources for Notes

I use the old MLA sourcing technique of putting a reference to the source in brackets at the end of the paragraph or sentence. For example, if the source is Early Fairchilds in America by Jean Fairchild Gilmore, at the end of the section, I'd enter [Gilmore] and then source my book in the Notes

RE: [LegacyUG] Re: Estern European characters in name and place fields

The programming language which the programmers use does not support UTF-8 - Uncode fonts. They need to rebuild Legacy in another programming language which does. They have started this process but it's a major learning curve for them - kinda like being multi-lingual. It's something that's going

RE: [LegacyUG] How does Email Protected Work?

Please no personal discussions about family research on the list. Let's keep to the topic of Legacy and the add-on programs, as per the Legacy User Group Etiquette guidelines. If you all haven't read them, now's a good time. Just click on the link at the bottom of every email sent to the list.

RE: [LegacyUG] Viewing All Pictures

The pictures for the individual are separate from the pictures for the marriage. If you look at the list which shows in that little drop-down box, you'll notice that marriage pictures aren't included in the Individual's Picture Gallery and individual pictures aren't included in the Marriage

RE: [LegacyUG] Viewing All Pictures

...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Sherry/Support Sent: Monday, June 01, 2009 8:24 AM To: LegacyUserGroup@legacyfamilytree.com Subject: RE: [LegacyUG] Viewing All Pictures The pictures for the individual are separate from the pictures for the marriage. If you look

RE: [LegacyUG] How does Email Protected Work?

You can't. It's a default setting for the Mail-Archives website. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all

RE: [LegacyUG] Downloading Legacy on new computer

If the computer has Windows Vista on it make sure he goes to our website at http://www.legacyfamilytree.com/helpWindowsVista.asp and reviews the instructions for correctly installing Legacy on a Vista computer. The final builds of versions of Legacy prior to v7 can be downloaded from

RE: [LegacyUG] Notes screens are black

The solution to black note screens can be found on our website. Click on Help Center Technical Support Solutions by Error Description Notes and Spell Check Problems. The Richtx32.ocx file needs to be updated. Thanks for using Legacy. Sherry Customer Support Millennia Corporation

RE: [LegacyUG] Potential Problem Freezing

Kathleen, With Legacy closed, go to the c:\Legacy folder on your hard drive. Delete the RptProbs.usr and ProbsList.usr files and then give it another try. The files will be regenerated. If that doesn’t solve the problem, go back to the folder and delete those files again. Then go to

RE: [LegacyUG] Exporting from Legacy to Legacy

Diane, On the Legacy website, go to Help Center Tips and you'll find an article under E-Mail Attachments which explains how to send attachments in various programs and in various ways. You want to go to File Backup Family File and backup your file. You do not want to send a gedcom if they have

RE: [LegacyUG] eee pcs

Mary Beth, Since it’s a netbook, you can connect to the internet and download the program from our website. This is the better way since you'll get the latest build when you install from the website. Just click on the Download menu button and select Download Legacy. If you have the Deluxe

RE: [LegacyUG] eee pcs

That's a fair one to answer on list, Alastair. It's related to installing Legacy on a computer. However discussion about *which* computer to get would not be Legacy related. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com

RE: [LegacyUG] Off-topic messages

Only if those posters are *willing* to get messages off-list. Not everyone is. I'm sure you would be since you're so incredibly helpful rbg Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the

[LegacyUG] Off-topic messages

Right after Jim posted a notice to keep messages to the list on the topic of Legacy and Legacy Add-Ons, I see *three messages that are not related to Legacy or it's add-on programs. Jim's message was posted in response to complaints from Legacy users about a couple of off-topic threads. PLEASE

RE: [LegacyUG] Browse for lost picture file

Please do not send attachments or HTML to the list as per list guidelines at http://www.LegacyFamilyTree.com/Etiquette.asp Many of our users are still on dial-up or have limited access and both attachments and HTML take longer to download and use up their limited bandwidth. Not to mention

RE: [LegacyUG] charting

You can always find the installation path for a program by right clicking on the shortcut icon on your desktop and selecting “Properties” Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world

RE: [LegacyUG] Legacy on a Mac

Kathy, Thanks. I'll have her look into that. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence.

RE: [LegacyUG] Legacy on a Mac

just save the PDF to a flash drive (or probably even the hard drive), then read it directly when back in Mac mode? She doesn't need to try and get to Windows from the Mac side to generate the report. Gary Templeman - Original Message - From: Sherry/Support she...@legacyfamilytree.com

RE: [LegacyUG] Legacy on a Mac

She tried the drag and drop and it wouldn't let her. In fact, the file disappeared and she had to recreate it. I believe she did get IE open but it wouldn't connect. Nor could the guy at the Mac store get it to connect. She was surprised that she couldn't connect from that side. I'll suggest

[LegacyUG] Legacy on a Mac

Ok, so here's a support person asking for support from the users rbg I'm working with a user who has a Mac and is running Legacy under Fusions with Windows XP. She created a report in Legacy and saved it to PDF to email to a distant cousin. The problem is she can't connect to the internet

RE: [LegacyUG] using Legacy on any computer running from a USB drive

Mike, As discussed many times before on the list, Legacy must be installed on the hard drive of the computer you're using to run the program. I would *never* trust a USB drive for valuable or sensitive personal data. Thanks for using Legacy. Sherry Customer Support Millennia Corporation

RE: [LegacyUG] GEDCOM Issue

On the main Gedcom export window, make sure you have selected Override Source Options. If you click on the context-sensitive Help button while in the Gedcom Export window, you'll find the following section in the Exporting Gedcom Files topic: Override Source options - include everything

RE: [LegacyUG] Legacy User in Honolulu?

Bonnie You can't add fields to the database. Use the Event/Facts for Membership Status. You can create your own Event (see the Help file) and place the status in the Description field. We don't have drop-down lists for description, but it shouldn't be too hard to manually enter one of those

RE: [LegacyUG] Legacy\Geo\GeoDB.gdb

We’re aware of the problem and working on it. Your patience is appreciated. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include

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