Does anyone know if I can get a refund for the purchased L8 download but
never received the unlocking code? I purchased ver.8 and downloaded it
in the early hours of the day it was released. I am going back to using
L7.5.
Sincerely,
Lloyd
Legacy User Group guidelines:
You would have to contact support/sales for that answer. Not
something that users can answer.
Ron Bernier
Woonsocket, RI
Sent from my iPhone
On Nov 30, 2013, at 6:31 AM, Lloyd Hite lhit...@gmail.com wrote:
Does anyone know if I can get a refund for the purchased L8 download but
never
It took me quite a long time to get mine, but it showed up in the early
hours of Friday (29th) but just in case did you check your spam? But I
would give it until Monday. I bought 7.5 a couple of months age so I
think I should have been high in the list G
Eliz
Not Today and Not without a Fight
Email customerservice. The user group email won't work.
Sent from my iPad
On Nov 30, 2013, at 4:31 AM, Lloyd Hite lhit...@gmail.com wrote:
Does anyone know if I can get a refund for the purchased L8 download but
never received the unlocking code? I purchased ver.8 and downloaded it
in the
Lloyd,
Checking your spam folder is a good idea. My email from Legacy went there. I
ordered last Wednesday afternoon, and received my customer number within 24
hours, and that was on American Thanksgiving! In any case, I’m sure sales can
get you your code.
From: Eliz Hanebury
Lloyd,
We've been really swamped and with the Thanksgiving holiday, that set
us back a little more.
We would like to encourage your patience in getting your customer
number. In the meantime, you can use the free Standard Edition of
Legacy v8 and when you get your customer number, unlock the
We have a lot of users reporting that our order confirmation and
download emails are landing in their spam folder!
I check my spam folders at least once a day, sometimes more, and I'm
always finding valid emails there!
Sincerely,
Sherry
Technical Support
Legacy Family Tree
On Sat, Nov 30,
On 11/30/2013 12:09 PM, Paul Gray wrote:
Checking your spam folder is a good idea. My email from Legacy went
there. I ordered last Wednesday afternoon, and received my customer
number within 24 hours, and that was on American Thanksgiving! In any
case, I’m sure sales can get you your code.
I
On 11/30/2013 12:10 PM, Sherry/Support wrote:
We've been really swamped and with the Thanksgiving holiday, that set
us back a little more.
I want you to explain why someone who ordered in the morning and get
their unlocking code that evening, when I ordered mine the next morning
after release
: [LegacyUG] Getting my Legacy 8 refund
On 11/30/2013 12:09 PM, Paul Gray wrote:
Checking your spam folder is a good idea. My email from Legacy went there.
I ordered last Wednesday afternoon, and received my customer number within 24
hours, and that was on American Thanksgiving! In any case
On 11/30/2013 12:38 PM, Betty Jean Fritts wrote:
Why am I getting 50 more or less emails each day from Legacy? I do
not need any of them at present. Please quit sending them.
bjfri...@smt-net.com mailto:bjfri...@smt-net.com
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Then
...@gmail.com
*To:* LegacyUserGroup@LegacyUsers.com
*Sent:* Saturday, November 30, 2013 9:29 AM
*Subject:* Re: [LegacyUG] Getting my Legacy 8 refund
On 11/30/2013 12:09 PM, Paul Gray wrote:
Checking your spam folder is a good idea. My email from Legacy went there.
I ordered last Wednesday afternoon
Lloyd Hite schrieb am 30.11.2013 18:39:
On 11/30/2013 12:10 PM, Sherry/Support wrote:
We've been really swamped and with the Thanksgiving holiday, that set
us back a little more.
I want you to explain why someone who ordered in the morning and get
their unlocking code that evening, when I
Message -
*From:* Lloyd Hite lhit...@gmail.com
*To:* LegacyUserGroup@LegacyUsers.com
*Sent:* Saturday, November 30, 2013 9:29 AM
*Subject:* Re: [LegacyUG] Getting my Legacy 8 refund
On 11/30/2013 12:09 PM, Paul Gray wrote:
Checking your spam folder is a good idea. My email from Legacy
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