Re: [LegacyUG] Error 3021-Dennis Murphy

[Cathy Pinner]

Dennis,

I told you what the program glitch was when I told you how to fix it :)

It's caused by the List Cleanup routine not recognising that a location 
is being used when it is only used by a Story. This is a known, recorded 
issue waiting for a fix.


Cathy


Dennis Murphy 
Thursday, 8 March 2018 1:20 AM
I'm trying to keep this thread going as per instructions and hope I'm 
doing it correctly.


Anyway, whoever sent me the fact that the first number in the 
parentheses refers to the location (RIN) of the problem, I thank you 
as it has allowed me to fix the export problem. Despite all the Check 
& Repair runs, it seems that some of my story links have been lost 
somehow. After fixing the initial problem and attempting another 
export to a Legacy file, the dreaded Error 3021 popped up again with 
different locations (three additional times to be exact).  When I 
searched for the story associated with the individual and clicked on 
it, again an error message. However a double click restored the link 
and now those issues seem to be fixed. I was thus able to export a 
smaller Legacy file from my master database without further errors.


Not sure if this incident is attributable to my system (new Dell - Win 
10) or a glitch in the software. Sent the issue to support but no 
reply as yet.


Hope this helps others if they have same problem.

Dennis


J.M. "Jay" Ingalls 
Wednesday, 7 March 2018 9:01 AM
Dennis,

Try a major clean up of your locations list. Remove all "USA" from 
names. Then add it back. Then use the option to merge all of same 
places. Go into the list, sort by City, County, State, Country. Do a 
manual edit and merge of matching locations. Use the option to delete 
all unused locations. Do all the cleanup and merging of locations 
possible.


Repeat: Remove all "USA" from names. Then add it back.

Jay


*From:*LegacyUserGroup 
[mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Dennis 
Murphy



Cathy Pinner 
Wednesday, 7 March 2018 8:08 AM
Ian,
I've answered on the other thread. The crucial error is the Location 
not found error.


I've given up on expecting people on this list to use proper list 
etiquette and start a new email for a new topic. It's not a lot of 
point just changing the subject line. The emails are still threaded 
with the original.


However some email providers seem to break the thread even with normal 
responses .
Note this new one has already been highjacked by Leo talking about 
something else.


Cathy


Ian Thomas 
Wednesday, 7 March 2018 5:40 AM

Dennis – I’ve re-titled your last post so that others can use the 
subject – perhaps to give you some help on your problem.


(those interested in Peter Astle’s quite different problem may be a 
little confused)


I wonder if your problems are due to the size of your database, 
including images etc?


Perhaps Cathy Pinner can recall if other users of Legacy have had as 
much data as you, without having this error?


Regards, Ian  Thomas

Albert Park, Victoria 3206 Australia

*From:*LegacyUserGroup 
[mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Dennis 
Murphy

*Sent:* Wednesday, 7 March 2018 4:11 AM
*To:* Legacy User Group 
*Subject:* Re: [LegacyUG] Living/Deceased Status of Mothers with 
children where no Father details are entered


Error 3021

This is not the first fight with this Error Number but it's the first 
one on which all the Help menu suggestions fail to solve. The final 
resort and ultimate "import to Gedcom" has not and likely, will not, 
be attempted due to it's source alterations.


I have run the Check & Repair multiple times, even twice in one 
complete Maintenance session. I have rebooted computer, tried again. 
Not sure if reinstalling the Legacy program will work but that may be 
next.


The error message reads" Location 19152 not found (1009, 81) Error 
3021" It pops up every time I try to export a portion of my large 
database to smaller Legacy family files. Running File Maintenance on 
the master or larger database produces no errors; it only happens on 
the attempted extraction of portions of the larger file - at least 
that's when I notice it always.


My questions:

Does "Location 19152" refer to a specific geographical location?

How or where can it be found?

Do the numbers in parentheses refer to individual ID numbers where the 
location is missing?


I have the latest Legacy build but hope for a new update soon to see 
if that will fix the problem. There seems to be a lot of glitches 
still floating around in Version 9 as these error messages pop up 
quite often. Usually they can be fixed by following the suggestions 
but these LOCATION ones seem to be a bear on the loose. Please help: I 
am open to any and all suggestions


On Tue, Mar 6, 2018 at 1:24 AM, Cathy Pinner 

Re: [LegacyUG] Error 3021-Dennis Murphy

[Dennis Murphy]

Thanks Cathy, that helped me fix the problem

On Wed, Mar 7, 2018 at 12:35 AM, Cathy Pinner  wrote:

> Jay,
>
> That's NOTHING to do with this error however much a location list clean up
> is a good idea.
>
> Location not found errors are almost always to do with a story location
> that has been purged with the use of List Cleanup as I've already
> explained. The RIN of the person with the story that has lost it's location
> is the first number in the brackets.
>
> Cathy
>
> J.M. "Jay" Ingalls 
>> Wednesday, 7 March 2018 9:01 AM
>> Dennis,
>>
>> Try a major clean up of your locations list. Remove all "USA" from names.
>> Then add it back. Then use the option to merge all of same places. Go into
>> the list, sort by City, County, State, Country. Do a manual edit and merge
>> of matching locations. Use the option to delete all unused locations. Do
>> all the cleanup and merging of locations possible.
>>
>> Repeat: Remove all "USA" from names. Then add it back.
>>
>> Jay
>>
>>
>> *From:*LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com]
>> *On Behalf Of *Dennis Murphy
>>
>>
>> Cathy Pinner 
>> Wednesday, 7 March 2018 8:08 AM
>> Ian,
>> I've answered on the other thread. The crucial error is the Location not
>> found error.
>>
>> I've given up on expecting people on this list to use proper list
>> etiquette and start a new email for a new topic. It's not a lot of point
>> just changing the subject line. The emails are still threaded with the
>> original.
>>
>> However some email providers seem to break the thread even with normal
>> responses .
>> Note this new one has already been highjacked by Leo talking about
>> something else.
>>
>> Cathy
>>
>>
>> Ian Thomas 
>> Wednesday, 7 March 2018 5:40 AM
>>
>> Dennis – I’ve re-titled your last post so that others can use the subject
>> – perhaps to give you some help on your problem.
>>
>> (those interested in Peter Astle’s quite different problem may be a
>> little confused)
>>
>> I wonder if your problems are due to the size of your database, including
>> images etc?
>>
>> Perhaps Cathy Pinner can recall if other users of Legacy have had as much
>> data as you, without having this error?
>>
>> Regards, Ian  Thomas
>>
>> Albert Park, Victoria 3206 Australia
>>
>> *From:*LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com]
>> *On Behalf Of *Dennis Murphy
>> *Sent:* Wednesday, 7 March 2018 4:11 AM
>> *To:* Legacy User Group 
>> *Subject:* Re: [LegacyUG] Living/Deceased Status of Mothers with children
>> where no Father details are entered
>>
>> Error 3021
>>
>> This is not the first fight with this Error Number but it's the first one
>> on which all the Help menu suggestions fail to solve. The final resort and
>> ultimate "import to Gedcom" has not and likely, will not, be attempted due
>> to it's source alterations.
>>
>> I have run the Check & Repair multiple times, even twice in one complete
>> Maintenance session. I have rebooted computer, tried again. Not sure if
>> reinstalling the Legacy program will work but that may be next.
>>
>> The error message reads" Location 19152 not found (1009, 81) Error 3021"
>> It pops up every time I try to export a portion of my large database to
>> smaller Legacy family files. Running File Maintenance on the master or
>> larger database produces no errors; it only happens on the attempted
>> extraction of portions of the larger file - at least that's when I notice
>> it always.
>>
>> My questions:
>>
>> Does "Location 19152" refer to a specific geographical location?
>>
>> How or where can it be found?
>>
>> Do the numbers in parentheses refer to individual ID numbers where the
>> location is missing?
>>
>> I have the latest Legacy build but hope for a new update soon to see if
>> that will fix the problem. There seems to be a lot of glitches still
>> floating around in Version 9 as these error messages pop up quite often.
>> Usually they can be fixed by following the suggestions but these LOCATION
>> ones seem to be a bear on the loose. Please help: I am open to any and all
>> suggestions
>>
>> On Tue, Mar 6, 2018 at 1:24 AM, Cathy Pinner  genea...@gmail.com>> wrote:
>>
>>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe http://legacyusers.com/mailman
> /listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

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Re: [LegacyUG] Error 3021-Dennis Murphy

[Dennis Murphy]

I'm trying to keep this thread going as per instructions and hope I'm doing
it correctly.

Anyway, whoever sent me the fact that the first number in the parentheses
refers to the location (RIN) of the problem, I thank you as it has allowed
me to fix the export problem. Despite all the Check & Repair runs, it seems
that some of my story links have been lost somehow. After fixing the
initial problem and attempting another export to a Legacy file, the dreaded
Error 3021 popped up again with different locations (three additional times
to be exact).  When I searched for the story associated with the individual
and clicked on it, again an error message. However a double click restored
the link and now those issues seem to be fixed. I was thus able to export a
smaller Legacy file from my master database without further errors.

Not sure if this incident is attributable to my system (new Dell - Win 10)
or a glitch in the software. Sent the issue to support but no reply as yet.

Hope this helps others if they have same problem.

Dennis

On Tue, Mar 6, 2018 at 8:01 PM, J.M. "Jay" Ingalls  wrote:

> Dennis,
>
> Try a major clean up of your locations list. Remove all "USA" from names.
> Then add it back. Then use the option to merge all of same places. Go into
> the list, sort by City, County, State, Country. Do a manual edit and merge
> of matching locations. Use the option to delete all unused locations. Do
> all the cleanup and merging of locations possible.
>
> Repeat: Remove all "USA" from names. Then add it back.
>
> Jay
>
>
> *From:*LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com]
> *On Behalf Of *Dennis Murphy
>
>> *Sent:* Wednesday, 7 March 2018 4:11 AM
>>>
>>>
>>> Error 3021
>>>
>>> This is not the first fight with this Error Number but it's the first
>>> one on which all the Help menu suggestions fail to solve. The final resort
>>> and ultimate "import to Gedcom" has not and likely, will not, be attempted
>>> due to it's source alterations.
>>>
>>> I have run the Check & Repair multiple times, even twice in one complete
>>> Maintenance session. I have rebooted computer, tried again. Not sure if
>>> reinstalling the Legacy program will work but that may be next.
>>>
>>> The error message reads" Location 19152 not found (1009, 81) Error 3021"
>>> It pops up every time I try to export a portion of my large database to
>>> smaller Legacy family files. Running File Maintenance on the master or
>>> larger database produces no errors; it only happens on the attempted
>>> extraction of portions of the larger file - at least that's when I notice
>>> it always.
>>>
>>> My questions:
>>>
>>> Does "Location 19152" refer to a specific geographical location?
>>>
>>> How or where can it be found?
>>>
>>> Do the numbers in parentheses refer to individual ID numbers where the
>>> location is missing?
>>>
>>> I have the latest Legacy build but hope for a new update soon to see if
>>> that will fix the problem. There seems to be a lot of glitches still
>>> floating around in Version 9 as these error messages pop up quite often.
>>> Usually they can be fixed by following the suggestions but these LOCATION
>>> ones seem to be a bear on the loose. Please help: I am open to any and all
>>> suggestions
>>>
>>
>>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe http://legacyusers.com/mailman
> /listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
-- 

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Re: [LegacyUG] Error 3021-Dennis Murphy

[Michele/Support]

Jim, 
If you are on Facebook you can join our Facebook group

https://www.facebook.com/groups/LegacyUserGroup/  


Michele Simmons Lewis, CGR
Legacy Family Tree
mich...@legacyfamilytree.com 
www.legacyfamilytree.com  


-Original Message-
From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> On Behalf Of
Jim Menzies
Sent: Wednesday, March 7, 2018 11:52 AM
To: 'Legacy User Group' <legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] Error 3021-Dennis Murphy

Ok. Thanks. I will unsubscribe. I already have 9 emails.

-Original Message-
From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> On Behalf Of
Sherry H
Sent: March 6, 2018 10:23 PM
To: Legacy User Group <legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] Error 3021-Dennis Murphy

That's what the mailing list is all about - users helping users with
problems with the program, errors, questions about entering data in Legacy,
etc.

I'm not sure what you were expecting?

Sherry

On Tue, Mar 6, 2018 at 10:02 PM,  <sjmenz...@telus.net> wrote:
> Hello,
> Just joined tonight.
> I am surprised to get this email.
> I do not really want to get emails about other peoples problems.
> Please advise.
> Jim
>
> Get Outlook for Android
>
>
>
>
> On Tue, Mar 6, 2018 at 9:36 PM -0800, "Cathy Pinner" 
> <genea...@gmail.com>
> wrote:
>
>> Jay,
>>
>> That's NOTHING to do with this error however much a location list 
>> clean up is a good idea.
>>
>> Location not found errors are almost always to do with a story 
>> location that has been purged with the use of List Cleanup as I've 
>> already explained. The RIN of the person with the story that has lost 
>> it's location is the first number in the brackets.
>>
>> Cathy
>>

-- 

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Re: [LegacyUG] Error 3021-Dennis Murphy

[Jim Menzies]

Ok. Thanks. I will unsubscribe. I already have 9 emails.

-Original Message-
From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> On Behalf Of
Sherry H
Sent: March 6, 2018 10:23 PM
To: Legacy User Group <legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] Error 3021-Dennis Murphy

That's what the mailing list is all about - users helping users with
problems with the program, errors, questions about entering data in Legacy,
etc.

I'm not sure what you were expecting?

Sherry

On Tue, Mar 6, 2018 at 10:02 PM,  <sjmenz...@telus.net> wrote:
> Hello,
> Just joined tonight.
> I am surprised to get this email.
> I do not really want to get emails about other peoples problems.
> Please advise.
> Jim
>
> Get Outlook for Android
>
>
>
>
> On Tue, Mar 6, 2018 at 9:36 PM -0800, "Cathy Pinner" 
> <genea...@gmail.com>
> wrote:
>
>> Jay,
>>
>> That's NOTHING to do with this error however much a location list 
>> clean up is a good idea.
>>
>> Location not found errors are almost always to do with a story 
>> location that has been purged with the use of List Cleanup as I've 
>> already explained. The RIN of the person with the story that has lost 
>> it's location is the first number in the brackets.
>>
>> Cathy
>>

-- 

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Re: [LegacyUG] Error 3021-Dennis Murphy

[Jennie Matheson]

Hi Jim,

If you do not want to get emails about other people's problems then perhaps
you need to unsubscribe as this is the reason for the email group - helping
people with their problems with Legacy. And you can always learn form other
peoples problems!!

Jennie

On Wed, Mar 7, 2018 at 5:02 PM,  wrote:

> Hello,
> Just joined tonight.
> I am surprised to get this email.
> I do not really want to get emails about other peoples problems.
> Please advise.
> Jim
>
> Get Outlook for Android
>
>
>
>
> On Tue, Mar 6, 2018 at 9:36 PM -0800, "Cathy Pinner" 
> wrote:
>
> Jay,
>>
>> That's NOTHING to do with this error however much a location list clean
>> up is a good idea.
>>
>> Location not found errors are almost always to do with a story location
>> that has been purged with the use of List Cleanup as I've already
>> explained. The RIN of the person with the story that has lost it's
>> location is the first number in the brackets.
>>
>> Cathy
>>
>> > J.M. "Jay" Ingalls
>> > Wednesday, 7 March 2018 9:01 AM
>> > Dennis,
>> >
>> > Try a major clean up of your locations list. Remove all "USA" from
>> > names. Then add it back. Then use the option to merge all of same
>> > places. Go into the list, sort by City, County, State, Country. Do a
>> > manual edit and merge of matching locations. Use the option to delete
>> > all unused locations. Do all the cleanup and merging of locations
>> > possible.
>> >
>> > Repeat: Remove all "USA" from names. Then add it back.
>> >
>> > Jay
>> >
>> >
>> > *From:*LegacyUserGroup
>> > [mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Dennis
>> > Murphy
>> >
>> >
>> > Cathy Pinner
>> > Wednesday, 7 March 2018 8:08 AM
>> > Ian,
>> > I've answered on the other thread. The crucial error is the Location
>> > not found error.
>> >
>> > I've given up on expecting people on this list to use proper list
>> > etiquette and start a new email for a new topic. It's not a lot of
>> > point just changing the subject line. The emails are still threaded
>> > with the original.
>> >
>> > However some email providers seem to break the thread even with normal
>> > responses .
>> > Note this new one has already been highjacked by Leo talking about
>> > something else.
>> >
>> > Cathy
>> >
>> >
>> > Ian Thomas
>> > Wednesday, 7 March 2018 5:40 AM
>> >
>> > Dennis – I’ve re-titled your last post so that others can use the
>> > subject – perhaps to give you some help on your problem.
>> >
>> > (those interested in Peter Astle’s quite different problem may be a
>> > little confused)
>> >
>> > I wonder if your problems are due to the size of your database,
>> > including images etc?
>> >
>> > Perhaps Cathy Pinner can recall if other users of Legacy have had as
>> > much data as you, without having this error?
>> >
>> > Regards, Ian  Thomas
>> >
>> > Albert Park, Victoria 3206 Australia
>> >
>> > *From:*LegacyUserGroup
>> > [mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Dennis
>> > Murphy
>> > *Sent:* Wednesday, 7 March 2018 4:11 AM
>> > *To:* Legacy User Group
>> > *Subject:* Re: [LegacyUG] Living/Deceased Status of Mothers with
>> > children where no Father details are entered
>> >
>> > Error 3021
>> >
>> > This is not the first fight with this Error Number but it's the first
>> > one on which all the Help menu suggestions fail to solve. The final
>> > resort and ultimate "import to Gedcom" has not and likely, will not,
>> > be attempted due to it's source alterations.
>> >
>> > I have run the Check & Repair multiple times, even twice in one
>> > complete Maintenance session. I have rebooted computer, tried again.
>> > Not sure if reinstalling the Legacy program will work but that may be
>> > next.
>> >
>> > The error message reads" Location 19152 not found (1009, 81) Error
>> > 3021" It pops up every time I try to export a portion of my large
>> > database to smaller Legacy family files. Running File Maintenance on
>> > the master or larger database produces no errors; it only happens on
>> > the attempted extraction of portions of the larger file - at least
>> > that's when I notice it always.
>> >
>> > My questions:
>> >
>> > Does "Location 19152" refer to a specific geographical location?
>> >
>> > How or where can it be found?
>> >
>> > Do the numbers in parentheses refer to individual ID numbers where the
>> > location is missing?
>> >
>> > I have the latest Legacy build but hope for a new update soon to see
>> > if that will fix the problem. There seems to be a lot of glitches
>> > still floating around in Version 9 as these error messages pop up
>> > quite often. Usually they can be fixed by following the suggestions
>> > but these LOCATION ones seem to be a bear on the loose. Please help: I
>> > am open to any and all suggestions
>> >
>> > On Tue, Mar 6, 2018 at 1:24 AM, Cathy Pinner  > wrote:
>> >
>>
>>
>> --
>>
>> LegacyUserGroup mailing listlegacyusergr...@legacyusers.com
>> To manage your subscription and unsubscribe 
>> 

Re: [LegacyUG] Error 3021-Dennis Murphy

[Henk]

Hi Jim,

Welcome to the LegacyUserGroup.
I joined about 2 months ago. We are here to help each other and learn from each 
other.
Quite helpful, this group.


To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com

Cheers,
Henk.


From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of sjmenz...@telus.net
Sent: Wednesday, 7 March 2018 5:02 PM
To: Legacy User Group; Legacy User Group
Subject: Re: [LegacyUG] Error 3021-Dennis Murphy

Hello,
Just joined tonight.
I am surprised to get this email.
I do not really want to get emails about other peoples problems.
Please advise.
Jim
Get Outlook for Android



On Tue, Mar 6, 2018 at 9:36 PM -0800, "Cathy Pinner" 
<genea...@gmail.com<mailto:genea...@gmail.com>> wrote:

Jay,



That's NOTHING to do with this error however much a location list clean

up is a good idea.



Location not found errors are almost always to do with a story location

that has been purged with the use of List Cleanup as I've already

explained. The RIN of the person with the story that has lost it's

location is the first number in the brackets.



Cathy



> J.M. "Jay" Ingalls

> Wednesday, 7 March 2018 9:01 AM

> Dennis,

>

> Try a major clean up of your locations list. Remove all "USA" from

> names. Then add it back. Then use the option to merge all of same

> places. Go into the list, sort by City, County, State, Country. Do a

> manual edit and merge of matching locations. Use the option to delete

> all unused locations. Do all the cleanup and merging of locations

> possible.

>

> Repeat: Remove all "USA" from names. Then add it back.

>

> Jay

>

>

> *From:*LegacyUserGroup

> [mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Dennis

> Murphy

>

>

> Cathy Pinner

> Wednesday, 7 March 2018 8:08 AM

> Ian,

> I've answered on the other thread. The crucial error is the Location

> not found error.

>

> I've given up on expecting people on this list to use proper list

> etiquette and start a new email for a new topic. It's not a lot of

> point just changing the subject line. The emails are still threaded

> with the original.

>

> However some email providers seem to break the thread even with normal

> responses .

> Note this new one has already been highjacked by Leo talking about

> something else.

>

> Cathy

>

>

> Ian Thomas

> Wednesday, 7 March 2018 5:40 AM

>

> Dennis – I’ve re-titled your last post so that others can use the

> subject – perhaps to give you some help on your problem.

>

> (those interested in Peter Astle’s quite different problem may be a

> little confused)

>

> I wonder if your problems are due to the size of your database,

> including images etc?

>

> Perhaps Cathy Pinner can recall if other users of Legacy have had as

> much data as you, without having this error?

>

> Regards, Ian  Thomas

>

> Albert Park, Victoria 3206 Australia

>

> *From:*LegacyUserGroup

> [mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Dennis

> Murphy

> *Sent:* Wednesday, 7 March 2018 4:11 AM

> *To:* Legacy User Group

> *Subject:* Re: [LegacyUG] Living/Deceased Status of Mothers with

> children where no Father details are entered

>

> Error 3021

>

> This is not the first fight with this Error Number but it's the first

> one on which all the Help menu suggestions fail to solve. The final

> resort and ultimate "import to Gedcom" has not and likely, will not,

> be attempted due to it's source alterations.

>

> I have run the Check & Repair multiple times, even twice in one

> complete Maintenance session. I have rebooted computer, tried again.

> Not sure if reinstalling the Legacy program will work but that may be

> next.

>

> The error message reads" Location 19152 not found (1009, 81) Error

> 3021" It pops up every time I try to export a portion of my large

> database to smaller Legacy family files. Running File Maintenance on

> the master or larger database produces no errors; it only happens on

> the attempted extraction of portions of the larger file - at least

> that's when I notice it always.

>

> My questions:

>

> Does "Location 19152" refer to a specific geographical location?

>

> How or where can it be found?

>

> Do the numbers in parentheses refer to individual ID numbers where the

> location is missing?

>

> I have the latest Legacy build but hope for a new update soon to see

> if that will fix the problem. There seems to be a lot of glitches

> still floating around in Version 9 as these error messages pop up

> quite often. Usual

Re: [LegacyUG] Error 3021-Dennis Murphy

[Sherry H]

That's what the mailing list is all about - users helping users with
problems with the program, errors, questions about entering data in
Legacy, etc.

I'm not sure what you were expecting?

Sherry

On Tue, Mar 6, 2018 at 10:02 PM,   wrote:
> Hello,
> Just joined tonight.
> I am surprised to get this email.
> I do not really want to get emails about other peoples problems.
> Please advise.
> Jim
>
> Get Outlook for Android
>
>
>
>
> On Tue, Mar 6, 2018 at 9:36 PM -0800, "Cathy Pinner" 
> wrote:
>
>> Jay,
>>
>> That's NOTHING to do with this error however much a location list clean
>> up is a good idea.
>>
>> Location not found errors are almost always to do with a story location
>> that has been purged with the use of List Cleanup as I've already
>> explained. The RIN of the person with the story that has lost it's
>> location is the first number in the brackets.
>>
>> Cathy
>>

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Re: [LegacyUG] Error 3021-Dennis Murphy

[sjmenzies]

Hello,


Just joined tonight.


I am surprised to get this email.


I do not really want to get emails about other peoples problems.


Please advise.


Jim




Get Outlook for Android







On Tue, Mar 6, 2018 at 9:36 PM -0800, "Cathy Pinner"  wrote:










Jay,

That's NOTHING to do with this error however much a location list clean 
up is a good idea.

Location not found errors are almost always to do with a story location 
that has been purged with the use of List Cleanup as I've already 
explained. The RIN of the person with the story that has lost it's 
location is the first number in the brackets.

Cathy

> J.M. "Jay" Ingalls 
> Wednesday, 7 March 2018 9:01 AM
> Dennis,
>
> Try a major clean up of your locations list. Remove all "USA" from 
> names. Then add it back. Then use the option to merge all of same 
> places. Go into the list, sort by City, County, State, Country. Do a 
> manual edit and merge of matching locations. Use the option to delete 
> all unused locations. Do all the cleanup and merging of locations 
> possible.
>
> Repeat: Remove all "USA" from names. Then add it back.
>
> Jay
>
>
> *From:*LegacyUserGroup 
> [mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Dennis 
> Murphy
>
>
> Cathy Pinner 
> Wednesday, 7 March 2018 8:08 AM
> Ian,
> I've answered on the other thread. The crucial error is the Location 
> not found error.
>
> I've given up on expecting people on this list to use proper list 
> etiquette and start a new email for a new topic. It's not a lot of 
> point just changing the subject line. The emails are still threaded 
> with the original.
>
> However some email providers seem to break the thread even with normal 
> responses .
> Note this new one has already been highjacked by Leo talking about 
> something else.
>
> Cathy
>
>
> Ian Thomas 
> Wednesday, 7 March 2018 5:40 AM
>
> Dennis – I’ve re-titled your last post so that others can use the 
> subject – perhaps to give you some help on your problem.
>
> (those interested in Peter Astle’s quite different problem may be a 
> little confused)
>
> I wonder if your problems are due to the size of your database, 
> including images etc?
>
> Perhaps Cathy Pinner can recall if other users of Legacy have had as 
> much data as you, without having this error?
>
> Regards, Ian  Thomas
>
> Albert Park, Victoria 3206 Australia
>
> *From:*LegacyUserGroup 
> [mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Dennis 
> Murphy
> *Sent:* Wednesday, 7 March 2018 4:11 AM
> *To:* Legacy User Group 
> *Subject:* Re: [LegacyUG] Living/Deceased Status of Mothers with 
> children where no Father details are entered
>
> Error 3021
>
> This is not the first fight with this Error Number but it's the first 
> one on which all the Help menu suggestions fail to solve. The final 
> resort and ultimate "import to Gedcom" has not and likely, will not, 
> be attempted due to it's source alterations.
>
> I have run the Check & Repair multiple times, even twice in one 
> complete Maintenance session. I have rebooted computer, tried again. 
> Not sure if reinstalling the Legacy program will work but that may be 
> next.
>
> The error message reads" Location 19152 not found (1009, 81) Error 
> 3021" It pops up every time I try to export a portion of my large 
> database to smaller Legacy family files. Running File Maintenance on 
> the master or larger database produces no errors; it only happens on 
> the attempted extraction of portions of the larger file - at least 
> that's when I notice it always.
>
> My questions:
>
> Does "Location 19152" refer to a specific geographical location?
>
> How or where can it be found?
>
> Do the numbers in parentheses refer to individual ID numbers where the 
> location is missing?
>
> I have the latest Legacy build but hope for a new update soon to see 
> if that will fix the problem. There seems to be a lot of glitches 
> still floating around in Version 9 as these error messages pop up 
> quite often. Usually they can be fixed by following the suggestions 
> but these LOCATION ones seem to be a bear on the loose. Please help: I 
> am open to any and all suggestions
>
> On Tue, Mar 6, 2018 at 1:24 AM, Cathy Pinner  > wrote:
>


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Re: [LegacyUG] Error 3021-Dennis Murphy

[Cathy Pinner]

Jay,

That's NOTHING to do with this error however much a location list clean 
up is a good idea.


Location not found errors are almost always to do with a story location 
that has been purged with the use of List Cleanup as I've already 
explained. The RIN of the person with the story that has lost it's 
location is the first number in the brackets.


Cathy


J.M. "Jay" Ingalls 
Wednesday, 7 March 2018 9:01 AM
Dennis,

Try a major clean up of your locations list. Remove all "USA" from 
names. Then add it back. Then use the option to merge all of same 
places. Go into the list, sort by City, County, State, Country. Do a 
manual edit and merge of matching locations. Use the option to delete 
all unused locations. Do all the cleanup and merging of locations 
possible.


Repeat: Remove all "USA" from names. Then add it back.

Jay


*From:*LegacyUserGroup 
[mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Dennis 
Murphy



Cathy Pinner 
Wednesday, 7 March 2018 8:08 AM
Ian,
I've answered on the other thread. The crucial error is the Location 
not found error.


I've given up on expecting people on this list to use proper list 
etiquette and start a new email for a new topic. It's not a lot of 
point just changing the subject line. The emails are still threaded 
with the original.


However some email providers seem to break the thread even with normal 
responses .
Note this new one has already been highjacked by Leo talking about 
something else.


Cathy


Ian Thomas 
Wednesday, 7 March 2018 5:40 AM

Dennis – I’ve re-titled your last post so that others can use the 
subject – perhaps to give you some help on your problem.


(those interested in Peter Astle’s quite different problem may be a 
little confused)


I wonder if your problems are due to the size of your database, 
including images etc?


Perhaps Cathy Pinner can recall if other users of Legacy have had as 
much data as you, without having this error?


Regards, Ian  Thomas

Albert Park, Victoria 3206 Australia

*From:*LegacyUserGroup 
[mailto:legacyusergroup-boun...@legacyusers.com] *On Behalf Of *Dennis 
Murphy

*Sent:* Wednesday, 7 March 2018 4:11 AM
*To:* Legacy User Group 
*Subject:* Re: [LegacyUG] Living/Deceased Status of Mothers with 
children where no Father details are entered


Error 3021

This is not the first fight with this Error Number but it's the first 
one on which all the Help menu suggestions fail to solve. The final 
resort and ultimate "import to Gedcom" has not and likely, will not, 
be attempted due to it's source alterations.


I have run the Check & Repair multiple times, even twice in one 
complete Maintenance session. I have rebooted computer, tried again. 
Not sure if reinstalling the Legacy program will work but that may be 
next.


The error message reads" Location 19152 not found (1009, 81) Error 
3021" It pops up every time I try to export a portion of my large 
database to smaller Legacy family files. Running File Maintenance on 
the master or larger database produces no errors; it only happens on 
the attempted extraction of portions of the larger file - at least 
that's when I notice it always.


My questions:

Does "Location 19152" refer to a specific geographical location?

How or where can it be found?

Do the numbers in parentheses refer to individual ID numbers where the 
location is missing?


I have the latest Legacy build but hope for a new update soon to see 
if that will fix the problem. There seems to be a lot of glitches 
still floating around in Version 9 as these error messages pop up 
quite often. Usually they can be fixed by following the suggestions 
but these LOCATION ones seem to be a bear on the loose. Please help: I 
am open to any and all suggestions


On Tue, Mar 6, 2018 at 1:24 AM, Cathy Pinner > wrote:





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[LegacyUG] Error 3021-Dennis Murphy

[J.M. "Jay" Ingalls]

Dennis,

Try a major clean up of your locations list. Remove all "USA" from 
names. Then add it back. Then use the option to merge all of same 
places. Go into the list, sort by City, County, State, Country. Do a 
manual edit and merge of matching locations. Use the option to delete 
all unused locations. Do all the cleanup and merging of locations possible.


Repeat: Remove all "USA" from names. Then add it back.

Jay


*From:*LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] 
*On Behalf Of *Dennis Murphy

*Sent:* Wednesday, 7 March 2018 4:11 AM


Error 3021

This is not the first fight with this Error Number but it's the first 
one on which all the Help menu suggestions fail to solve. The final 
resort and ultimate "import to Gedcom" has not and likely, will not, 
be attempted due to it's source alterations.


I have run the Check & Repair multiple times, even twice in one 
complete Maintenance session. I have rebooted computer, tried again. 
Not sure if reinstalling the Legacy program will work but that may be 
next.


The error message reads" Location 19152 not found (1009, 81) Error 
3021" It pops up every time I try to export a portion of my large 
database to smaller Legacy family files. Running File Maintenance on 
the master or larger database produces no errors; it only happens on 
the attempted extraction of portions of the larger file - at least 
that's when I notice it always.


My questions:

Does "Location 19152" refer to a specific geographical location?

How or where can it be found?

Do the numbers in parentheses refer to individual ID numbers where 
the location is missing?


I have the latest Legacy build but hope for a new update soon to see 
if that will fix the problem. There seems to be a lot of glitches 
still floating around in Version 9 as these error messages pop up 
quite often. Usually they can be fixed by following the suggestions 
but these LOCATION ones seem to be a bear on the loose. Please help: 
I am open to any and all suggestions





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