Re: [LegacyUG] Warning about My Heritage

With these types of complaints about MyH I suggest you cc Geoff Rassmussen [ge...@legacyfamilytree.com] in as he is very concerned about the Australians attitudes to their experiences at MyH. He was talking about doing a webinar/email/letter or something and asked me if I would be happy to

[LegacyUG] Monthly Reminder

Legacy User Group Monthly Reminder 1) Please help us keep the Legacy User Group Email List friendly, helpful, and fun. 2) We do not allow attachments or embedded images because we have users that are on dial up or have metered connections. Also, please send your emails using plain text.

Re: [LegacyUG] Auto Renewal

Will, That you didn't find the place, doesn't mean it isn't there. Assuming you are using a Browser, click on your name at the top on the right. In the drop down menu choose My Purchases. Click on the Active ones (I just have one) and click the link to View details On the Final line I see:

Re: [LegacyUG] Auto Renewal

Cathy, below you mention using a browser. I just recently changed to Google Chrome, which was recommended by my computer “guru”, I am still adjusting to it. I do not see my name anywhere on the browser. Was it My Heritage web site you are referring to? I am trying to cancel my subscription,

[LegacyUG] download legacy on new computer

I bought a new computer and need to transfer my tree there.  I found the instructions here on how to do so: http://support.legacyfamilytree.com/article/AA-00505/0/Moving-Your-Family-File-From-One-Computer-to-Another.html When I click on the link to download, it's asking if I want the free

Re: [LegacyUG] download legacy on new computer

Barton, No need to pay again. Just enter your registration code when the product is installed. Best regards Kevin www.abbydalesystems.com Numbers 6:24-26 From: LegacyUserGroup on behalf of BARTON LEWIS Sent: Sunday,

Re: [LegacyUG] download legacy on new computer

Thanks but I don't get it Kevin.  I have to pay to have the product installed.  Unless there is somewhere to enter the registration key before checking out but I don't see where.  Just a field for a coupon. Barton On Sun, Jul 01, 2018 at 10:39 PM, Kevin Ferguson wrote: Barton, No

Re: [LegacyUG] download legacy on new computer

Barton, The download for the free standard version is identical to the paid deluxe version. So you download the free version and then when installing it, enter your customer code. I think you are making the mistake of choosing deluxe on the website. Just choose to download the free version.

Re: [LegacyUG] download legacy on new computer

Barton just download the free version. Then when it is installed use your product key to unlock the Deluxe features. If you can’t find it, contact Support who will have a record of it. Jennifer From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On Behalf Of BARTON LEWIS

Re: [LegacyUG] download legacy on new computer

Thank you Jennifer and Cathy, all working well now. Barton On Sun, Jul 01, 2018 at 11:22 PM, Jennifer Crockett wrote: Barton just download the free version. Then when it is installed use your product key to unlock the Deluxe features. If you can’t find it, contact Support who will have a

Re: [LegacyUG] Auto Renewal

I followed Cathy's instructions and found it easily - now unchecked and an email received from MH to confirm. On Mon, 2 Jul 2018 at 04:25, Hessenbuy wrote: > Cathy, > > I do not see any place to uncheck auto renewal. > > I consider this an under table My Heritage tactic. > > Will > >

Re: [LegacyUG] Auto Renewal

I searched for probably 15 minutes but I found it. When it asked my reason I said auto renewals are a scam. It was cancelled. On Sun, Jul 1, 2018 at 4:24 PM, Hessenbuy wrote: > Cathy, > > I do not see any place to uncheck auto renewal. > > I consider this an under table My Heritage tactic. > >

Re: [LegacyUG] First & Second Cousins Report

Not directly. You can however export the relationships report to a .csv file which can be imported into a spreadsheet program. Sorting the spreadsheet by relationship will group your cousins. Brian Kelly On 01-Jul-18 10:50 AM, Margaret Gagliardi wrote: Is it possible to get a report that

Re: [LegacyUG] First & Second Cousins Report

Brian, I generated the report, but do not see an option to export it. It is 132 pages. What do I do to export it? Thanks Margaret On Sun, Jul 1, 2018 at 10:58 AM, Brian Kelly wrote: > Not directly. You can however export the relationships report to a .csv > file which can be imported into a

Re: [LegacyUG] First & Second Cousins Report

In the bottom right corner of Relationship Report Options check the radio button marked CSV file then click create. It will ask for a name an save location. Enter them and hit save. On 7/1/2018 11:10 AM, Margaret Gagliardi wrote: Brian, I generated the report, but do not see an option to

Re: [LegacyUG] First & Second Cousins Report

Thanks Gene, I have made it that far and I have a Windows 7 machine and have opened an Excel spreadsheet. However when I try to get the file, I cannot see it and only have "Open" as an option to get a file. How do I get this cvs file into Excel? Margaret On Sun, Jul 1, 2018 at 11:26 AM, Gene

Re: [LegacyUG] First & Second Cousins Report

In Excel, use file Open then browse to the folder where you saved the .csv file. You will have to change the type of file Excel looks for from .xls to .csv. Use the down arrow in the file type box to do that. .csv is under the text files list. Brian Kelly On 01-Jul-18 11:56 AM, Margaret

Re: [LegacyUG] First & Second Cousins Report

On 01/07/2018 16:56, Margaret Gagliardi wrote: Thanks Gene, I have made it that far and I have a Windows 7 machine and have opened an Excel spreadsheet.  However when I try to get the file, I cannot see it and only have  "Open" as an option to get a file.  How do I get this cvs file into

Re: [LegacyUG] First & Second Cousins Report

Thank you all so very much!!! I have my file!! Margaret On Sun, Jul 1, 2018 at 12:15 PM, Brian Kelly wrote: > In Excel, use file Open then browse to the folder where you saved the .csv > file. > > You will have to change the type of file Excel looks for from .xls to > .csv. Use the down arrow

[LegacyUG] First & Second Cousins Report

Is it possible to get a report that shows all My first and second cousin in Legacy? Thanks Margaret -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at:

[LegacyUG] Auto Renewal

Cathy, I do not see any place to uncheck auto renewal. I consider this an under table My Heritage tactic. Will -Original Message- From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On Behalf Of Cathy Pinner Sent: Saturday, June 30, 2018 10:31 PM To: Legacy User