[Libreoffice-qa] Saying Goodbye

2018-02-14 Thread Jay Philips
Hi Guys,

It has been alot of fun these last 4 years working with the many
libreoffice teams, but like all things in life, things come to an end, so
i'd like to thank you all for the pleasure of working with you and wish you
all the best in the continuous success of LO.

Just as a note, all of the documents i've written related to LO are
accessible through my wiki user page.
https://wiki.documentfoundation.org/User:Philipz

Regards,
Yousuf Philips
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Re: [Libreoffice-qa] Meta bug telegram group

2017-07-27 Thread Jay Philips
Hi Xisco,


I no longer open IRC, so the IRC channel isnt useful for me. I previously would 
discuss meta bugs in the QA telegram group with Thomas, but the messages would 
get lost in the many messages that would come through on the group, so creating 
a separate dedicated group for it means that i wouldnt miss any meta bug 
related messages, even if i decide to ignore or quit the QA telegram group.


One option that could be taken, which was taken for the appimage telegram 
group, is to create a meta bug IRC channel and bridge it to the telegram group, 
so those only on IRC who want to be involved can also communicate with those 
only on telegram.

Yousuf


From: Libreoffice-qa <libreoffice-qa-boun...@lists.freedesktop.org> on behalf 
of Xisco Fauli <xiscofa...@libreoffice.org>
Sent: Wednesday, July 26, 2017 2:53 AM
To: libreoffice-qa@lists.freedesktop.org
Subject: Re: [Libreoffice-qa] Meta bug telegram group


Hi Yousuf,


Thanks for all the constant effort you're putting into grouping the bugs. It 
helps a lot to deal with this beast called Bugzilla.


However, I would like to mention that the official communication channel for QA 
is #libreoffice-qa in freenode ( and its recently created bridge for Telegram 
[1] ) and it should be, IMHO, the right place for metabug coordination.

Is there any reason why you prefer to use that telegram channel instead of the 
IRC channel?

In my opinion, discussing metabugs in the IRC channel allows everyone from the 
team to participate ( specially those without a Telegram account ), plus it may 
encourage others to start using the metabugs too.

Just my two cents.

Regards


[1] https://t.me/LibreOffice_QA



El 18/07/17 a les 23:53, Jay Philips ha escrit:

Hi All,


For all those interested in the organization efforts that have been going on 
with meta bugs, i've created a meta bugs telegram group for us to coordinate 
our efforts. Everyone is welcome to join using the link below[1], either with 
the telegram app[2] on your desktop or phone or through their web app[3].


[1] https://t.me/joinchat/CVgtjA0JV1BY3_rJaxMCsQ

[2] https://telegram.org/

[3] https://web.telegram.org/#/login

Yousuf



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--
Xisco Faulí
Libreoffice QA Team
IRC: x1sc0
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[Libreoffice-qa] Meta bug telegram group

2017-07-18 Thread Jay Philips
Hi All,


For all those interested in the organization efforts that have been going on 
with meta bugs, i've created a meta bugs telegram group for us to coordinate 
our efforts. Everyone is welcome to join using the link below[1], either with 
the telegram app[2] on your desktop or phone or through their web app[3].


[1] https://t.me/joinchat/CVgtjA0JV1BY3_rJaxMCsQ

[2] https://telegram.org/

[3] https://web.telegram.org/#/login

Yousuf
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Re: [Libreoffice-qa] minutes of ESC call ...

2017-06-14 Thread Jay Philips
> Hi Jay, *,

Hi Cloph,

>> 1) not having to install it on your system to run it (aka portable)
> No need to install for TDF builds either.

You would have to extract, which isnt simple for a regular user.

>> 2) copying it on a usb and run it on any linux distro (atleast the minimum 
>> system that LO supports, something that snap and flatpak cant do)
> can do that with the TDF builds as well.

You would have to extract, which isnt simple for a regular user.

>> 3) easily running multiple versions (would improve linux QA, as it would 
>> also lower that barrier for users to test old versions)
> can do that with the TDF builds as well.

You would have to extract, which isnt simple for a regular user.

>> This is fine for advanced linux users but not for basic linux users, 
>> including those from windows or mac. The tar-ball doesnt even come with a 
>> simple extract or install bash script,
> Not true, there's and install script that could be used, but even that is not 
> necessary since you can simply extract the packages themselves.

Is true as only the RPM version of the tar.gz file this install or extract 
script and still isnt geared towards basic linux users.

> with appimage you'd also have to use the console/terminal/whatever to make it 
> executable for example, so whether you have instructions that
read "run chmod +x " or tell them to run any other 
command/one-liner for that matter doesn't really make a difference im my book.

As mentioned before, users dont have to go to the console to make the appimage 
executable. See video below.
https://www.youtube.com/watch?v=nzZ6Ikc7juw

Open up the README_en-US file found in the .tar.gz file and there are no 
instructions on how to extract it and run it without effecting the version 
installed by the package manager. It does have install instructions which say 
to run 'sudo dpkg -i *.deb' inside the DEBS folder and how user friendly is 
this as an installation experience? We could simply provide bash files in the 
extracted root folder that users could run to simplify both these processes, 
but unfortunately we dont. If we do not provide an easy means for users to 
extract or install TDF built .tar.gz files, less knowledgeable users wont run 
the latest version.

>> The .tar.gz to .appimage bash conversion script can be run directly on the 
>> webserver, so that would eliminate any uploading time.
> But it seems that every language needs its own full installset, and that is a 
> no-go for actual redistribution.

No we plan to distribute 2 versions. One with some UI languages or and one with 
all UI languages, just like the portable windows versions.

>> Quite sure more than 2 people will use it, as i would be one of them,
> Exaggeration to make a point.

No just keeping the discussion friendly. ;D

> And flatpak has a different approach/has repository style backing, but even 
> that is not a general purpose distribution at the moment. And for TDF builds 
> flatpak also has deminshing returns, since the main benefit of the 
> dependencies are already taken care of..

Yes flatpak and snap are comparable as they both have similar goals of making 
it easy to install an application, while appimage is more focused on 
portability of the application.


>> No the appimage will only include the same files LO bundles in the released 
>> .deb and .rpm files found in the .tar.gz. It assumes the users system has 
>> the necessary other dependencies on their system.
> Then no added benefit.

Benefit is in easier user experience.

>> Appimage tries to solve a major problem on linux, easily running an app on 
>> any linux distro,
> Again: Already solved by TDF builds by using a baseline that doesn't 
> introduce runtime issues. The major problem doesn't exist for LibreOffice. 
> For other software that is a selling point, but LO already has solved this 
> problem in a different way.

Unfortunately TDF builds dont make it easy for a user to run/install on their 
system, but yes the baseline does ensure that i could run on most linux distros.

> Just  answer: Why should I convert to an appimage, if I could also could just 
>  create a tarball or iso-image or similar of the extracted rpm packages? Same 
> effect for LO. Add a link to toplevel so people don't need to browse to 
> opt/libreoffice/program to launch, but then it's the same thing, right?

I doubt that you would convert to appimage if you are running a rolling distro 
(e.g. arch) or a distro that make it easy to get the latest version even on a 
stable distro (e.g. PPAs for ubuntu), but if you wanted to easily run a new or 
old LO version, e.g. a user wanted to test how well 5.4 beta 2 works to send in 
bug reports, or take it around on a USB, downloading the appimage will be the 
simplest user experience that can be achieved for the average linux user, 
especially those who dont visit the console/terminal.

Yousuf
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Re: [Libreoffice-qa] minutes of ESC call ...

2017-06-09 Thread Jay Philips
Hi All,

Sorry i wasnt able to attend today, so i guess i'll leave my comments by email.

>  + unclear what the future holds here: Snap, FlatPack, AppImage (Michael)

If its Libreoffice future, i believe AppImage will be it, as it provides 
similar functionality as the portable version found on windows, like 

1) not having to install it on your system to run it (aka portable)
2) copying it on a usb and run it on any linux distro (atleast the minimum 
system that LO supports, something that snap and flatpak cant do)
3) easily running multiple versions (would improve linux QA, as it would also 
lower that barrier for users to test old versions)

>  + no real need for Linux portable edition (Cloph)
> + tar-ball can be unzipped.

This is fine for advanced linux users but not for basic linux users, including 
those from windows or mac. The tar-ball doesnt even come with a simple extract 
or install bash script, which is why i had to write my own for QA work[1]. This 
same argument could be said for windows, but we dont tell them to download the 
.msi file and extract it with 'msiexec /a LibO__Win_x86_multi.msi 
TARGETDIR="L:\3.6.0"'[2], so they can run it.

[1] https://pastebin.com/L6SFSYFR
[2] https://wiki.documentfoundation.org/Installing_in_parallel/Windows

>  + some people may want it do why not ? (Heiko)
> + up-loading takes time, maintenance etc. (Cloph)

The .tar.gz to .appimage bash conversion script can be run directly on the 
webserver, so that would eliminate any uploading time.

> + if 2 people use it – build it themselves pwrt. daily builds.

Quite sure more than 2 people will use it, as i would be one of them, and am 
quite sure it will benefit the QA team as well. But i guess we can track the 
download numbers for it to test whether it is beneficial to keep making them or 
not once they are available. What are the download numbers like for flatpak?

>  + how is flat-pack hosted currently ? (Michael)
> + build & up-load, and cloph pushes it (Stephan)
> + whenever there is a 5.3.x it is build – following Fresh.
> + no daily build.

If the bash conversion script isnt run locally on the webserver, then Antonio 
is willing to create the appimages and upload them.

>  + the request is “become a linux distribution” (Michael)
>    + flat-pack doesn’t include the GNOME run-time (Stephan)
>    + AppImage sounds like it will include ~everything:
>  Gstreamer + all codecs etc. - from some random PC (Michael)

No the appimage will only include the same files LO bundles in the released 
.deb and .rpm files found in the .tar.gz. It assumes the users system has the 
necessary other dependencies on their system.

>   + can Jay distribute it instead ?

If infra doesnt want to host the appimages, Antonio can host them as he does 
today at < http://libreoffice.soluzioniopen.com/ >, but some may feel that its 
is not officially endorsed by LO if they have to go off of LO's website to get 
it.

>   + how large is it ?

The 'English' version of 5.4 beta 2 is 274MB[3], the 'Standard' version of 5.4 
beta 2 is 308MB[4] and the 'Full' version of 5.4 beta 2 is 382MB[5]. The 
'Standard' version contains the same language files as found in the 
'MultilingualStandard' windows portable file and the 'Full' version contains 
all languages files, similar to the 'MultilingualAll' windows portable file[6]. 
For comparison, the 5.3.3 snap release is 358MB[7].

[3] 
http://libreoffice.soluzioniopen.com/pre-releases/LibreOfficeDev-5.4.0.0.beta2_English_x86-64.AppImage
[4] 
http://libreoffice.soluzioniopen.com/pre-releases/LibreOfficeDev_5.4.0.0.beta2_Standard_x86-64.AppImage
[5] 
http://libreoffice.soluzioniopen.com/pre-releases/LibreOfficeDev_5.4.0.0.beta2_Full_x86-64.AppImage
[6] http://www.libreoffice.org/download/portable-versions/
[7] 
https://public.apps.ubuntu.com/anon/download-snap/CpUkI0qPIIBVRsjy49adNq4D6Ra72y4v_19.snap

>   + AppImage works hard to solve a problem we already solved:
> of being an ISV on Linux – it is hard but solveable.

Appimage tries to solve a major problem on linux, easily running an app on any 
linux distro, especially new apps on a stable distro. For more information, you 
can watch opensuse's Richard Brown compare AppImage, Snappy and Flatpak[8], 
watch the appimage author's presentation at the opensuse conference[9], view 
the script that converts the .tar.gz to .appimage[10], view a list of the apps 
that use appimage[12], or check out their website[11].

[8] https://www.youtube.com/watch?v=8r1OwX-dNFo
[9] https://www.youtube.com/watch?v=BrWB2OZ9h2Y
[10] 
https://github.com/AppImage/AppImages/blob/master/recipes/libreoffice/Recipe
[11] https://github.com/AppImage/AppImageKit/wiki/AppImages
[12] http://appimage.org/

>  + Sad to miss jphilips in the discussion; do it again later ?

I will try to attend next week but doubt it will work as VOIP services like 
hangouts 

Re: [Libreoffice-qa] minutes of ESC call ...

2017-06-09 Thread Jay Philips
Hi Michael,

>    The "just run the console and do chmod +x " that
> I see on their front-page is (I suspect) rather a bit of a usability
> nightmare ;-) at least initially vs. say an app-store. Some 'technical'
> people I know are impressed by command-line use ;-)

As you can set the executable bit from within your desktop environment[1], i 
wouldnt expect users to jump to the console in order to do so, especially users 
appimage is targeting, unless they were terminal junkies. :D

[1] https://youtu.be/nzZ6Ikc7juw?t=1m16s

>    That seems reasonable. I guess it needs an active maintainer who fixes
> problems with it - that is not Cloph =) is that you and/or Antonio ?

Yes Antonio would be the maintainer.

>    I guess its useful to some people =) is there a central app-store /
> location to find appimages ?

Yep, i use it to run the latest VLC[2] and Krita[3] on my Ubuntu 16.04 LTS, 
without affecting the version that comes from the base system. As anyone can 
create and distribute an appimage, there isnt a central store for it, but i'd 
assume such a store will eventually be created in the future. The appimage 
author keeps a list of appimages he's aware of on a wiki, which i did link to 
in my previous email. Here it is again.[4]

[2] https://bintray.com/probono/AppImages/VLC/3.0.0.git4ff2515.glibc2.17#files
[3] http://www.davidrevoy.com/article322/krita-appimage-for-cats
[4] https://github.com/AppImage/AppImageKit/wiki/AppImages

>    Is Antonio in a better location for international calls ?

Yes he works at Studio Storti with Marina.

>     Sounds reasonable to me to test this out as experimental for the 5.4.x
> release and if it works well for 6.0.

Sweet.

>    Thanks Jay & Antonio !

Thanks Michael.

Regards,
Yousuf
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[Libreoffice-qa] DOCX meta bug

2016-12-08 Thread Jay Philips
Hi Telesto,

Thank you for working with meta bugs, but unfortunately the DOCX 
limitation meta bug (tdf#88173) isnt to be used to tag every single bug 
report that relates to the DOCX format (we use the keyword 'filter:docx' 
to tag such bug reports), but is to list bugs related to DOCX features 
that LibreOffice hasnt implemented and cant be implement, as mentioned 
by qubit in comment 3 of the bug.

On a separate note, if you wish to do alot of such meta bug changes, i'd 
suggest you ask QA admin members on IRC to provide you ninja edit 
status, so that emails dont get sent out to every user subscribed to the 
meta bug, as my inbox has been flooded with hundreds of such changes to 
the DOCX limitation meta bug.

Regards,
Yousuf
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[Libreoffice-qa] Better organization of bugs with meta bugs

2016-10-24 Thread Jay Philips
Hi All,

With the ability to only set the component field to classify bugs to a 
very basic level, i believe that meta bugs should be used to further 
classify things and provide a needed means of grouping bugs.

The keywords and whiteboard fields have been useful for developers to 
hunt down bugs they want to work on, but QA users not aware of these 
tags wont set them, which means that some bugs wont appear in such 
searches. The 'see also' field has been used to group similar bugs 
together, but how closely related these bugs are isnt defined with this 
association and having a large list of bugs in the see also area is a 
clutter.

With the usage of meta bugs, the QA team will be able to

1) Easily group related bugs under a clear meta bug heading, like for a 
language group, GSoC project, vcl backend, dialog, etc.

examples
https://bugs.documentfoundation.org/show_bug.cgi?id=83066
https://bugs.documentfoundation.org/show_bug.cgi?id=85184
https://bugs.documentfoundation.org/show_bug.cgi?id=102495
https://bugs.documentfoundation.org/show_bug.cgi?id=103238

2) Easily find duplicate bugs of a particular topic by only searching 
through the bugs in a particular meta bug, which can easily be done with 
bugzilla's search or by clicking on the 'show dependency tree' link 
found on the meta bug page and then clicking on the 'show resolved' 
button on the dependency tree page to show close bugs.

examples
https://bugs.documentfoundation.org/showdependencytree.cgi?id=99671_resolved=0
https://bugs.documentfoundation.org/showdependencytree.cgi?id=88278_resolved=0

3) Organize bugs not only under one main meta bug, but also have 
sub-meta bugs and sub-sub-meta bugs to provide an hierarchically 
organized structure to the bugs.

example
https://bugs.documentfoundation.org/show_bug.cgi?id=102019
|- https://bugs.documentfoundation.org/show_bug.cgi?id=94551
|- https://bugs.documentfoundation.org/show_bug.cgi?id=103223
   |- https://bugs.documentfoundation.org/show_bug.cgi?id=34551

4) Notifying other users CCed on a meta bug of a related bug that they 
can possibly triage and fix.

Meta bugs have also helped developers in providing a central place for 
them to find all the related bugs of a particular topic they want to 
work on, as creating a new keyword or whiteboard tag for this grouping 
isnt efficient.

examples
https://bugs.documentfoundation.org/show_bug.cgi?id=81234
https://bugs.documentfoundation.org/show_bug.cgi?id=91063
https://bugs.documentfoundation.org/show_bug.cgi?id=91310

So i encourage all users to associate meta bugs to bug reports they 
submit and triage and create a new meta bug if a suitable one isnt 
available and they have seen enough similar bugs of a similar topic. 
Adding an alias for the meta bug is also encouraged, as it will appear 
on the page of associated bugs rather than the bug number. For a list of 
all available meta bugs, you can find the "Meta bugs" search query[1] 
listed in the "Saved Searches" tab[2] of Preferences in Bugzilla.

I've created many meta bugs over the last few months and would 
appreciate everyones help in making them as complete as possible. I have 
just finished cleaning up the sidebar meta bug[3] over the last 2 days, 
as it had over 150 bugs associated with it, and plan to continue further 
organizing its sub-meta bugs into sub-sub-meta bugs when necessary.



[1] 
https://bugs.documentfoundation.org/buglist.cgi?cmdtype=dorem=run=Meta%20bugs_id=22399

[2] https://bugs.documentfoundation.org/userprefs.cgi?tab=saved-searches

[3] 
https://bugs.documentfoundation.org/showdependencytree.cgi?id=65138_resolved=0
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[Libreoffice-qa] gtk3 builds for QA

2016-07-13 Thread Yousuf 'Jay' Philips

Hi All,

As the gtk3 build of LO is constantly getting improved, it would be good 
to have gtk3 builds of LO available for QA to regularly test against. I 
recently installed Fedora in a VM and the gtk3 build of LO comes with it 
and there was a bug in it, but unfortunately i didnt have a gtk3 master 
build to see if the bug had already been fixed.


Yousuf
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Re: [Libreoffice-qa] right-click menu of images in Writer: submenu of Wrap has only one entry

2016-06-21 Thread Yousuf 'Jay' Philips

Hi JBF,

I cant reproduce this with daily 5.2, but if anything has gone missing 
or has changed it label, then it would be the result of Maxim's work.


https://bugs.documentfoundation.org/show_bug.cgi?id=93837

Yousuf

On 06/17/2016 08:35 AM, Jean-Baptiste Faure wrote:

Hi,

In the submenu Wrap of the right-click menu of an image in Writer, there
is only "Edit Contour...". In 5.1 we have several other entries.
Is this part of the simplification of menus or a bug?

I guess it is a bug because having only one entry in a submenu make the
submenu useless.

Please could you confirm?

Best regards.
JBF


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Re: [Libreoffice-qa] Keyword for ux-advise

2016-04-17 Thread Yousuf 'Jay' Philips

Hey,

On 04/17/2016 08:53 PM, Joel Madero wrote:

Hi,


The design team would like a 'needsUXEval' keyword added to the
keywords field, so that ux-advise bugs can be assigned that keyword
instead of having ux-advise assigned in the component field, so for
example it would be easy to search bugs in Draw that require ux-advise.

Done


Thanks


QA members that would be assigning this new keyword rather than the
component should be aware that they would have to add the ux-advise
mailing list email to the CC list, as that isnt automatically being
set with the use of the keyword.

I doubt people will remember to do this - but, it's your workflow.


Kendy felt it maybe difficult and wanted to know if it was possible to 
do this from the bugzilla end so that it would be automatic.



Should I delete the component?


I wouldnt delete the component until all the entries set to ux-advise 
are changed to a more suitable component.



Best,
Joel


Regards,
Yousuf
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[Libreoffice-qa] Keyword for ux-advise

2016-04-17 Thread Yousuf 'Jay' Philips

Hi All,

The design team would like a 'needsUXEval' keyword added to the keywords 
field, so that ux-advise bugs can be assigned that keyword instead of 
having ux-advise assigned in the component field, so for example it 
would be easy to search bugs in Draw that require ux-advise.


QA members that would be assigning this new keyword rather than the 
component should be aware that they would have to add the ux-advise 
mailing list email to the CC list, as that isnt automatically being set 
with the use of the keyword.


Yousuf
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Re: [Libreoffice-qa] [libreoffice-design] Minutes of the Design Hangout: 2016-04-01

2016-04-11 Thread Yousuf 'Jay' Philips

On 04/05/2016 05:38 PM, Wols Lists wrote:

Just seen this - one little comment ...

"Prefer graphical widgets in favor of controls that require the input of
an exact value (e.g. an image’s transparency with discrete steps via
sliders)."

I'm not sure how appropriate it is in these circumstances, but one of
the things that drives me up the wall with guis is how you're forced to
use sliders/mice so much. A graphical widget should have a button that
converts it into an input window - eg I sometimes want to enter colours
as pantones.

Most people are visual. Most people prefer sliders. Just remember that
some of us don't ... :-) That's why I'm a WordPerfect fan - it's so easy
to use an input dialog that plonks things *exactly* where you want them
rather than dragging and hoping you've dropped it in the right place :-)


Though we will be introducing more graphical widgets, they will be 
accompanied by regular input fields that users can view/input the exact 
value. E.g. the transparency slider and spinbox field in the area 
content panel.



Cheers,
Wol


Yousuf
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[Libreoffice-qa] Windows XP only bug

2016-03-22 Thread Yousuf 'Jay' Philips

Hi All,

If anyone has Windows XP, can you check out the bug below on connecting 
to Google Drive. Thanks.


https://bugs.documentfoundation.org/show_bug.cgi?id=97226

Yousuf
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Re: [Libreoffice-qa] More information in About dialog

2016-03-08 Thread Yousuf 'Jay' Philips

Hi,

I had mentioned the issue to Meeks last week and he said "Oh - so; those 
numbers have to go through a mapping table to be human

readable. And - worse - they are now trying hard not to expose windows
version information in their new APIs."

On 03/08/2016 03:13 AM, Pedro wrote:

V Stuart Foote wrote

See this MSDN note:

https://msdn.microsoft.com/en-us/library/windows/desktop/ms724832%28v=vs.85%29.aspx


Ok. So LibreOffice is not getting the Windows version correctly.

In fact, if I open a command window I get "Microsoft Windows [Version
10.0.10586]" which makes sense and agrees with the MSDN page.


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[Libreoffice-qa] Beginners guide to QA

2016-03-07 Thread Yousuf 'Jay' Philips

Hi All,

I had suggested that a beginners guide to QA be created during one of 
the QA meeting some time back and would appreciate people's feedback on 
what has been written so far and what additions can be added, so that i 
can be complete and added to the wiki.


https://docs.google.com/document/d/1CGhkvqZBg-G_uYJFiNS8-d-P2VjyDE8Z2-rtqM__VG4/edit#

Yousuf
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Re: [Libreoffice-qa] Contact from LibreOffice-Box website

2016-03-03 Thread Yousuf 'Jay' Philips

Hi all,

Yes many users on the Mac Appstore have mentioned that in their reviews.

Here is one example: As per the other review on printing-I am having the 
same challenge. landscape mode is stuck?? On the print preview page I 
clicked on ‘more’ then ‘brochure’—[I am a messer when computers don’t do 
what I think they should do] & it flipped the page. I still don’t know 
why the PDF button is on? I’ll play with it some more and re-review.


https://itunes.apple.com/us/app/libreoffice-vanilla/id921923693?mt=12

On 03/03/2016 08:04 PM, Joel Madero wrote:

To me it just sounds like a bugShould ask on the user list to see if
anyone knows tricks or workarounds but if it's a bug, they'll just have
to report it and wait (and it could be a long time before it's fixed).

On 03/03/2016 01:00 AM, klaus-jürgen weghorn ol wrote:

Hi all,
maybe someone can take care of this and aswer to her.


Am 02.03.2016 um 19:34 schrieb katiem...@aol.com:


   Salutation - Ms.
Name - margaret
Surname - hardy
Email - katiem...@aol.com
Your Text - in a desperate attempt to convert appleworks and
microsoft word excel files to my new mac i tried your product - it
works for some but not all.  the problem is that the print page shows
horizontal and vertical layouts but it only prints the horizontal
even though i check the vertical box.






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[Libreoffice-qa] Improving the OS Field

2016-03-02 Thread Yousuf 'Jay' Philips

Hi All,

I'd like to suggest we improve the selection of OSes in the OS listbox, 
by getting rid of the ones we dont build for or have 0 bugs for (e.g. 
AIX, HP-UX) or have virtually no open bugs for (e.g. Solaris, OpenBSD), 
as we have an 'Others' entry that should be sufficient for that.
I also think we should add ones that have unique bugs that dont happen 
in different versions. Here are some of the ones i think should be added.


Windows XP - quite a few bugs exclusive to this
Windows Vista - quite a few bugs exclusive to this
Windows 10 - would assume new bugs are being found exclusive to this 
that dont affect 7 or 8

Windows (64-bit) - quite a lot of LO x64 build only bugs
Linux (64-bit) - i've seen a number of these that dont affect the 32-bit 
build


Steve would better know if we needed to break up the 'Mac OS X (All)' 
entry into additional entries.


With this improved OS field, i believe we can retire the Hardware field.

Yousuf
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[Libreoffice-qa] Tooltips on Windows

2016-03-01 Thread Yousuf 'Jay' Philips

Hi All,

Tommy opened a bug that he's unable to see tooltips in the color picker 
on Windows 8, though me and beluga arent able to reproduce on Linux or 
Windows 7, so if there are any Windows 8 or 10 users in QA, can you 
check if you can reproduce.


https://bugs.documentfoundation.org/show_bug.cgi?id=98100

Yousuf
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Re: [Libreoffice-qa] [libreoffice-design] Re: Any mac users out there

2016-03-01 Thread Yousuf 'Jay' Philips
Glad to have you on board Italo. Even if you dont use shortcuts, you can 
test that they work and you can compare them against other mac software 
like NeoOffice, MS Office, iWork, etc. if you have them.


On 03/01/2016 08:58 PM, Italo Vignoli wrote:

I am a Mac user too, but I am not a shortcut user (at all, I need icons
for my mouse). I can help, of course, alhtough my feedback would not
reflect Mac users using shortcuts.

On 01/03/2016 04:47, Yousuf 'Jay' Philips wrote:

Hi All,

I'm going to be also working on improving the shortcuts on Mac and
wondered if there are any mac users in the QA and design teams that
could test and make suggestions.

https://bugs.documentfoundation.org/show_bug.cgi?id=98290
https://docs.google.com/spreadsheets/d/198zpaE2SKD0MIQUmSKb-s9vVCZy5dsdLg5JXhJ82iHg/edit?usp=sharing



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[Libreoffice-qa] Any mac users out there

2016-02-29 Thread Yousuf 'Jay' Philips

Hi All,

I'm going to be also working on improving the shortcuts on Mac and 
wondered if there are any mac users in the QA and design teams that 
could test and make suggestions.


https://bugs.documentfoundation.org/show_bug.cgi?id=98290

https://docs.google.com/spreadsheets/d/198zpaE2SKD0MIQUmSKb-s9vVCZy5dsdLg5JXhJ82iHg/edit?usp=sharing

Jay
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Re: [Libreoffice-qa] Excel key bindings for Calc

2016-02-29 Thread Yousuf 'Jay' Philips

Hi Pedro,

On 02/29/2016 02:32 PM, Pedro wrote:

This is a very useful table.
One key that I always have to change in any LibreOffice installation is F4
to toggle absolute/relative addresses (maybe this could be changed from
Shift+F4 as default unless there are too many Calc users opposing?)


With LO 5.1, F4 was made to toggle absolute/relative addresses.


Does Ctrl+; (insert current date) work for you? This is one of Excel's
function that I really miss. Maybe it doesn't work on my systems because I
use a Portuguese keyboard? If so then it's probably a bug?


Works for me, so i guess its the portuguese keyboard. Some keyboard 
shortcuts have different shortcuts based on the language UI of LO that 
the user is using, so do file a bug for this and suggest an alternative 
shortcut that can work on your keyboard and CC me. Would also be good to 
get feedback from other users using the portuguese keyboard for their 
suggestion for an alternative shortcut.


Jay
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[Libreoffice-qa] Excel key bindings for Calc

2016-02-29 Thread Yousuf 'Jay' Philips

Hi All,

I'm currently working on an option for having Calc use Excel's keyboard 
shortcuts. So i'm gathering a list of shortcuts to see which ones can be 
integrated in Calc's default mode and which would be exclusive to an 
Excel keybinding mode.


https://docs.google.com/spreadsheets/d/1AmDXLkQiFK5OcOrtuGn7iAcqp2Yhc_eNNnlADk-ji-U/edit?usp=sharing

https://bugs.documentfoundation.org/show_bug.cgi?id=98255

If you have defined your own custom shortcuts in Calc, do share them 
with me. :D


Yousuf
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Re: [Libreoffice-qa] [libreoffice-design] Re: Minutes of the Design Hangout: 2015-10-07

2015-10-30 Thread Yousuf 'Jay' Philips

Hi,

On 10/30/2015 12:00 AM, Bjoern Michaelsen wrote:

Hi,

On Fri, Oct 09, 2015 at 10:13:43PM +0200, Jan Holesovsky wrote:

* 'industrial' icon theme - keep or remove?

 + https://gerrit.libreoffice.org/#/c/19149/
 + Human also depends on Industrial (Jay)
 + should that be actually depend on Tango? (Jay)
 + best to talk to Bjoern (Michaelsen) (Kendy)


Human has already been broken by tdf#93145 in LibreOffice 5.0.


All icon themes that were highly incomplete were affected in 5.0 
tdf#94408 - e.g. oxygen, sifr.



There is no way Ubuntu will ship a huge set of fallback themes to make Human
complete again, thus we only ship themes with galaxy as fallback -- the
ultimate fallback.


All Human needs to do to be complete is at build time to import all the 
missing icons from industrial into it, which is what tango does at build 
time, and ubuntu ship galaxy as the fallback.



For upcoming releases see lp#1506544:

  https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1506544

Note that does NOT mean we should immediately drop human. At least for
5.1/xenial it should be kept an transitional option.


Not sure how well breeze with the ubuntu theme and it maybe better to 
use tango.



Best,

Bjoern



Regards,
Yousuf 'Jay' Philips
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[Libreoffice-qa] Chart Styles for LibreOffice

2015-10-16 Thread Yousuf 'Jay' Philips

Hi All,

One of the means to improve the UX of libreoffice is to have a good set 
of presets for different features. The design team recently proposed new 
cell styles, which is hopeful to be included in 5.1. So recently i begin 
researching about chart styles and have prepared a document regarding 
the parts of a chart style, so that people can propose chart styles for 
review and to also get feedback and interest from devs on its 
implementation.


The document is available as an attachment to bug 90490 ( 
https://bugs.documentfoundation.org/attachment.cgi?id=118876 ) and is 
also available online on google docs ( 
https://docs.google.com/document/d/1QZ2JchTHZ0_o4CZwMNB-xVqIKJVomrnSw8LetfX-uZ8/edit?usp=sharing 
).


--
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[Libreoffice-qa] Chart Sidebar Testing

2015-10-07 Thread Yousuf 'Jay' Philips

Hi All,

Marcus (moggi on irc) is working on the sidebar for Chart mode for 5.1, 
so please test it when you have time and if you find bugs in it, please 
set blocks to 91063.


https://bugs.documentfoundation.org/show_bug.cgi?id=91063

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Re: [Libreoffice-qa] New Whiteboard tags created for text layout bugs: text:rtl, text:cjk, text:ctl

2015-10-07 Thread Yousuf 'Jay' Philips

Hi Qubit,

Just wanted to let you guys know what i've been doing about rtl and cjk 
bugs that i've encountered in the past. I've been setting them to their 
meta bugs as the meta bugs have alot of users CCed on them that would 
likely look over the bug as well.


RTL - https://bugs.documentfoundation.org/show_bug.cgi?id=43808
CJK - https://bugs.documentfoundation.org/show_bug.cgi?id=83066

Yousuf 'Jay' Philips

On 09/25/2015 05:00 PM, Robinson Tryon wrote:

Hi all,

After some discussion during the conference and at the hackfest
yesterday, we identified new Whiteboard tags to be used to categorize
bugs related to text layout.

Details available here, including links to all bugs using the tags:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Whiteboard/Advanced#text:xxx


Cheers,
--R


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[Libreoffice-qa] Gathering OpenGL info

2015-10-04 Thread Yousuf 'Jay' Philips

Hi All,

I've just added info to the OpenGL wiki page on how to get a computer's 
OpenGL details so QA can instruct users to provide this when they are 
reporting bugs related to this.


https://wiki.documentfoundation.org/OpenGL

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[Libreoffice-qa] Paragraph and character styles in Writer's Styles menu

2015-09-15 Thread Yousuf 'Jay' Philips

Hi All,

As part of the rework of the menus in Writer (bug 91781), i've created a 
Styles menu and i've put some paragraph styles in there and wanted to 
know if anyone has any suggestions of additional paragraph or character 
styles that should be added to the list. Presently i'm planning to add 
Default, Emphasis, Strong Emphasis, and Source Text character styles.


--
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Re: [Libreoffice-qa] Interoperability Test File

2015-08-25 Thread Jay Philips

On 08/25/2015 01:49 PM, Pedro wrote:


These are exactly the kind of bugs that bring bad reputation to
LibreOffice...


Doubt this brings bad reputation to LO, as that is what i used to do 
when i first joined. :D


 Interoperability and Regressions...

Without identifying interoperability and regression problems, LO wont 
get better.


Jay
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[Libreoffice-qa] Unable to set ux-advise bugs to NEW in new bugzilla

2015-01-31 Thread Jay Philips
Hi All,

As ux-advise bugs are not supposed to be affecting the QA bug count, the
new bugzilla doesnt permit me to change its status when creating a bug
report.

-- 
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Jay Philips
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[Libreoffice-qa] Anyone with a dual monitor

2015-01-06 Thread Jay Philips
Hi Guys,

Have a bug report of a user using a dual monitor who reports funny
behaviour with the sidebar, so if anyone has that setup, can you give it
a look.

https://bugs.freedesktop.org/show_bug.cgi?id=87826

-- 
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Re: [Libreoffice-qa] Release Notes Whiteboard Keyword

2014-11-15 Thread Jay Philips
Hi Joel,

MAB is limited to bug fixes and some bugs fixes that are in the release
notes are not in MAB. Also the release notes are primarily focused on
enhancements. :D

Regards,
Jay Philips

On 11/15/2014 02:56 AM, Joel Madero wrote:
 
 Hi Jay,
 Hi All,

 I had recently been listening to a podcast and they mentioned that a
 linux or bsd distro would have a keyword in its bug tracking system for
 bugs that are worth mentioning in the release notes. So i was thinking
 that a whiteboard keyword of the same could be done so that it is easy
 to query bugzilla for these when libreoffice releases a major release.
 I have really mixed feelings about this - sounds like a good way to
 encourage pet bugs which we don't like. How is this different from just
 the MAB list?
 
 Best,
 Joel
 
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[Libreoffice-qa] Release Notes Whiteboard Keyword

2014-11-14 Thread Jay Philips
Hi All,

I had recently been listening to a podcast and they mentioned that a
linux or bsd distro would have a keyword in its bug tracking system for
bugs that are worth mentioning in the release notes. So i was thinking
that a whiteboard keyword of the same could be done so that it is easy
to query bugzilla for these when libreoffice releases a major release.

-- 
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Jay Philips
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Re: [Libreoffice-qa] LO master still crashing on Tools - Options - LibreOfficeDev Base

2014-10-26 Thread Jay Philips
Hi Thomas,

Cor and I have already reported this bug.
https://bugs.freedesktop.org/show_bug.cgi?id=85081

Regards,
Jay Philips

On 10/26/2014 12:46 PM, Thomas Hackert wrote:
 Good morning @ll,
 I am still able to reproduce the crash with Tools – Options – 
 LibreOfficeDev Base, which I reported here on 3rd of October (see 
 http://lists.freedesktop.org/archives/libreoffice-qa/2014-October/007849.html)
  ... :( Will this bug also be in the upcoming 
 4.4.0.0alpha1, which should be (already?) released (soon?), 
 according to 
 https://wiki.documentfoundation.org/ReleasePlan/4.4?
 
 Steps to reproduce:
 1. Start LO
 2. go to Tools – Options – LibreOfficeDev Base and either click on 
 Connections or Database
 
 LO immediately crashes ... :(
 
 Tested with:
 LO: Version: 4.4.0.0.alpha1+ Build ID: 
 3f5251675ae56ea282fdeb09dbc53ce4aae6 TinderBox: Linux-rpm_deb-
 x86@45-TDF, Branch:master, Time: 2014-10-26_01:09:19
 (parallel installed, following the instructions from 
 https://wiki.documentfoundation.org/Installing_in_parallel)
 OS: Debian Testing i686
 
 Could someone else also still reproduce it on a different system?
 TIA for testing
 Thomas.
 
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[Libreoffice-qa] Spellchecking on pre-release

2014-10-09 Thread Jay Philips
Hi All,

Not sure how relevant this is, but i saw this on twitter.

well dang, libreoffice's previously-latest nightly pre-release doesn't
properly spellcheck. It thinks kolandar = correct spelling 4 calendar
 https://twitter.com/KewlH4ck3r/status/519970072002297856 

-- 
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Jay Philips
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Re: [Libreoffice-qa] fdo Bugzilla upgraded to 4.4.5

2014-10-04 Thread Jay Philips
Thanks a million as that works. :D

Regards,
Jay Philips

On 10/03/2014 08:35 PM, bfoman wrote:
 jphilipz wrote
 Hi bfoman,
 I'm assuming it rolled out yesterday or so, as since yesterday i've been
 having difficulties loading large pages in bugzilla as they are not
 fully loading in my browser of choice (opera).
 
 Hi!
 You can try to set Browser identification as IE (for this site). Do not
 forget to file a bug when bugzilla.mozilla.org come back to life.
 Best regards.
 P.S.
 jmadero - you made my day. Thanks for a big cup of ROTFL.
 BTW: Bugzilla 4.4.6 will be released soon, hope fdo admins will update
 promptly.
 
 
 
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Re: [Libreoffice-qa] fdo Bugzilla upgraded to 4.4.5

2014-10-03 Thread Jay Philips
I guess my work on bugzilla will be limited with this change.

Jay

On 10/03/2014 05:38 AM, V Stuart Foote wrote:
 Joel,
 
 Kind of looks like they did...
 
 https://www.libreoffice.org/bugzilla/admin.cgi
 
 Stuart
 
 
 
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Re: [Libreoffice-qa] fdo Bugzilla upgraded to 4.4.5

2014-10-02 Thread Jay Philips
Hi bfoman,

I'm assuming it rolled out yesterday or so, as since yesterday i've been
having difficulties loading large pages in bugzilla as they are not
fully loading in my browser of choice (opera).

Regards,
Jay Philips

On 10/02/2014 07:00 PM, bfoman wrote:
 Hi!
 Important news for users and those planning Bugzilla migration - fdo
 Bugzilla have been upgraded to latest 4.4.5 version!
 Please read about new features available -
 http://www.bugzilla.org/releases/4.4.5/release-notes.html#v44_feat
 The upgrade to next stable branch of Bugzilla with a lot of new features
 will be easier.
 Best regards.
 
 
 
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[Libreoffice-qa] any kde, mac and xmonad users

2014-09-30 Thread Jay Philips
Hi Guys/Gals,

Came across 3 bugs for impress that involve different desktop
environments then i have, so if anyone can have a peak at it, that would
be great.

libo causes a segfault on xmonad
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=78073

kde notifications appearing while in slide show
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=80729

undo doesnt refresh text rendering on mac
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=82871

-- 
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Re: [Libreoffice-qa] Some needQAAdvice bugs

2014-09-19 Thread Jay Philips
Thanks Owen for taking the time to check them out.

Regards,
Jay Philips

On 09/14/2014 08:50 AM, Owen Genat wrote:
 jphilipz wrote
 Well i've been triaging today and came across a few bugs that i thought
 i'd need the more experience QA or dev team to give their opinions on.
 
 I have commented in the first bug and provided an example with some clarity.
 Appears to be a rounding / floating point(?) issue as you indicate. I think
 the other two are fine and offer a couple of improvements to LO. I have
 noticed the Draw toolbar one before. Strange behaviour, although IMO it
 really should not be doing that.
 
 Well done, Owen.
 
 
 
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Re: [Libreoffice-qa] Scrollbar missing at Tools - Options - LibreOfficeDev - Appearance in LO 4.4.0.0alpha under Debian Testing i686

2014-09-16 Thread Jay Philips
Hi Thomas,

I see the toolbar, but the bottom edge is gone and i can only scroll
through a few entries.

Regards,
Jay Philips

On 09/04/2014 09:14 PM, Thomas Hackert wrote:
 Hello @ll,
 found something strange in LO Version: 4.4.0.0.alpha0+ Build ID: 
 8e4defe4b59a72fbe82f94b26e233ba36640c739 TinderBox: Linux-rpm_deb-
 x86@45-TDF, Branch:master, Time: 2014-09-02_01:46:56 (parallel 
 installed, following the instructions from 
 https://wiki.documentfoundation.org/Installing_in_parallel and with 
 installed en_US lang- as well as helppack) under Debian Testing 
 i686:
 
 1. Start LO
 2. Go to Tools – Options – LibreOfficeDev – Appearance
 
 While there was a scrollbar on the right in the last versions of LO, 
 there is none in the above mentioned version ... :( Also if I tab 
 through the different possible options there, there appears a short 
 scrollbar, but you can neither use this to scroll the right side of 
 the dialog to the bottom nor tab to it there ... :(
 
 Can someone test this with a different OS/architecture, please? Is 
 it the same there? Does anybody know, if it is already reported to 
 bugzilla?
 
 TIA and have a nice evening
 Thomas.
 
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Re: [Libreoffice-qa] Scrollbar missing at Tools - Options - LibreOfficeDev - Appearance in LO 4.4.0.0alpha under Debian Testing i686

2014-09-16 Thread Jay Philips
All good with me. I close the bug as WFM.

Regards,
Jay Philips

On 09/16/2014 08:37 PM, V Stuart Foote wrote:
 Thomas, Jay, *,
 
 Guess then it  must have been Jay's message from Sep 4th  finally clearing
 moderation.
 
 So Jay, are you good now with the scroll bar on the Appearance panel on the
 32-bit TB45 builds?  Can we set the fdo#81920 back to Resolved WFM?
 
 Stuart
 
 
 
 
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[Libreoffice-qa] Some needQAAdvice bugs

2014-09-13 Thread Jay Philips
Hi All,

Well i've been triaging today and came across a few bugs that i thought
i'd need the more experience QA or dev team to give their opinions on.

User wants to be able to enter in a font size of 10.7, but the value is
automatically rounded to 10.6
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=83090

User says drawing toolbar should be shown in its final state when
displayed and not shown and then buttons are removed from the toolbar
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=83320

User feels the double-clicking of the page statusbar section should
automatically select the page number, i do agree but not sure if this
should be a bug or enhancement
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=83491

-- 
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Re: [Libreoffice-qa] BSA 2.0 - First Draft of Concept Questions

2014-09-11 Thread Jay Philips
On 09/11/2014 04:40 AM, Joel Madero wrote:
 
 On 09/10/2014 04:32 PM, Jay Philips wrote:
 Hey Joel,

 Yes i think a step by step process is a nice user friendly way to go.
 When Calligra Words crashed on me, their step by step bug report was fun
 to go through.

 About your doc, here are some thoughts.

 1) I'm assuming that many users coming to the BSA are coming through the
 Help  Send Feedback menu item and the libreoffice version number will
 be provided through this link, so the first question should be for the
 user to enter in the libreoffice version they are using and that the
 list be automatically set to the version present in the link. After the
 user selects his version, or simply clicks ok as his version is already
 selected, then either it takes him to the 'please upgrade your version'
 notice or step 2.
 Not sure I'm following this.

About suggestion 1, when a user goes to Help  Send Feedback, its a link
that looks like this 
http://www.libreoffice.org/get-help/feedback/?LOversion=4.4.0.0.alpha0LOlocale=en-USLOmodule=StartModule
 and in the LOversion part of the url, that is the libreoffice version
number, so that should be used to automatically set it in the drop down.

Forgot to mention that in the 'Reproducible Steps:' step, the module
selection should be there as well, and the link mentioned above will
also help in its auto selection.

 2) I think we should ask them to download the latest stable/still
 version if they are running an EOL version or if they are on an older
 version of the current stable/still.
 I strongly disagree - if it's fixed in Fresh - that is sufficient 95% of
 the time (ie. we're not going to go dig through to find a backport if
 stable isn't fixed). The idea here is to lessen the load on QA, not to
 increase, and this would increase it. Else they download stable, confirm
 that their minor bug is still in it, report, we find that it's fixed in
 Fresh, and just set to WFM. This is not the ideal situation. They can
 always download stable - we'll just direct them to the Fresh page, if
 they go to the Stable branch, fine.

 3) Step 2 should be asking the user for his operating system, with that
 being automatically selected by means of javascript through the user's
 browser agent (florian already has that code).
 Takes more work to implement. Florian's thing is a concept, not
 currently workable without additional steps by user.

The main point here is that step 2 should be the user choosing his
operating system and the javascript can assist with that selection. If
the javascript is never implemented, that is also not a problem for this
to be step 2. This should be very easy to implement and Liongold or I
can assist with it with Florian's code.

 3) Step 3 should be asking them if this is a bug report or an
 enhancement request and this step should be skipped if the user clicks
 the two different links on 
 http://www.libreoffice.org/get-help/feedback/ , as presently they link
 to the same page.
 Again this takes more work and coding WITHIN LibreOffice but I'm not
 opposed to the idea.

I'm assuming cloph or Liongold can easily make this minor change and
worst case, i'll can do it if i get the keys. :D

 4) Step 4 is only for users who are submitting a bug report and that
 asks them if this bug had happened in a previous version and shows the
 version list with the first entry being something like i'm not sure.
 Yup agreed.

 5) I think it would be great to have bug priority set by simple yes/no
 questions, but think that is the job of the QA team to set that feature,
 and a simple yes/no question of whether it hangs/crashes is sufficient
 for BSA bug reporters.
 This would just set a quasi setting that could always be changed, I
 disagree that we can't ask users to help us. Else - the reality is we
 don't have the time to even triage bugs let alone deal with prioritizing
 them. A rough idea through 4 questions seems fine and if users are
 unhappy answering 4 simple questions, I have little patience for taking
 my time to triage their bugs.
 
 Best,
 Joel
 
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Re: [Libreoffice-qa] BSA 2.0 - First Draft of Concept Questions

2014-09-10 Thread Jay Philips
Hey Joel,

Yes i think a step by step process is a nice user friendly way to go.
When Calligra Words crashed on me, their step by step bug report was fun
to go through.

About your doc, here are some thoughts.

1) I'm assuming that many users coming to the BSA are coming through the
Help  Send Feedback menu item and the libreoffice version number will
be provided through this link, so the first question should be for the
user to enter in the libreoffice version they are using and that the
list be automatically set to the version present in the link. After the
user selects his version, or simply clicks ok as his version is already
selected, then either it takes him to the 'please upgrade your version'
notice or step 2.

2) I think we should ask them to download the latest stable/still
version if they are running an EOL version or if they are on an older
version of the current stable/still.

3) Step 2 should be asking the user for his operating system, with that
being automatically selected by means of javascript through the user's
browser agent (florian already has that code).

3) Step 3 should be asking them if this is a bug report or an
enhancement request and this step should be skipped if the user clicks
the two different links on 
http://www.libreoffice.org/get-help/feedback/ , as presently they link
to the same page.

4) Step 4 is only for users who are submitting a bug report and that
asks them if this bug had happened in a previous version and shows the
version list with the first entry being something like i'm not sure.

5) I think it would be great to have bug priority set by simple yes/no
questions, but think that is the job of the QA team to set that feature,
and a simple yes/no question of whether it hangs/crashes is sufficient
for BSA bug reporters.

Regards,
Jay Philips

On 09/10/2014 11:16 PM, Joel Madero wrote:
 We've been talking about this for quite some time.
 *Idea: *A BSA that gives users a 1 question at a time approach with
 almost exclusively yes/no answers. By filling out the information the
 bug report gets appropriate importance, severity, version, attachments,
 etc . . .
 
 The attached document has a first draft of the flow that I envisioned
 -- suggestions welcome.
 
 
 Best,
 Joel
 
 
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[Libreoffice-qa] For Those Who Like to Impress

2014-09-06 Thread Jay Philips
Hi All,

My writer toolbar proposal is going well and the dev that i'm working
with has suggested we do the same for other apps, starting with impress.
So i'm presently going through the stats to figure out which buttons to
add/remove and would feedback from those who use it in the form of
customized toolbar screenshots or suggestions of buttons that should be
visible by default.

-- 
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Jay Philips
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Re: [Libreoffice-qa] Missing Tools - Options - Internet - MediaWiki options in LO 4.4.0.0

2014-09-05 Thread Jay Philips
Hi Thomas,

No CC this time. :)

Both confirmations were on Linux Mint. But i can confirm that the
appearance bug was on windows master as well (2014-08-26). I'm updating
my builds today, so it might be gone by then. :)

Version: 4.4.0.0.alpha0+
Build ID: fcc6e8ae56d539ef92bfb917a52ac0638b3db25f
TinderBox: Linux-rpm_deb-x86@45-TDF, Branch:master, Time:
2014-08-30_01:50:29

Regards,
Jay Philips

On 09/05/2014 06:58 PM, Thomas Hackert wrote:
 Hello Jay, *,
 would you be so kind to stop CCing me, please? I am reading this ML 
 (though I might only be able to answer in the evenings ... :( ), so 
 I do not an additional mail ... ;) TIA :)
 
 On Donnerstag, 4. September 2014 22:18 Jay Philips wrote:
 
 Confirmed.
 
 Thanks for confirming :) Which OS/architecture did you use to test 
 it?
 Thanks again and have a nice evening
 Thomas.
 Fullquote removed
 
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Re: [Libreoffice-qa] Missing Tools - Options - Internet - MediaWiki options in LO 4.4.0.0

2014-09-04 Thread Jay Philips
Hi Thomas,

Confirmed.

Regards,
Jay Philips

On 09/04/2014 09:34 PM, Thomas Hackert wrote:
 Hello @ll,
 and another one:
 1. Start LO
 2. Go to Tools – Options – Internet – MediaWiki
 
 On my system with LO Version: 4.4.0.0.alpha0+ Build ID: 
 8e4defe4b59a72fbe82f94b26e233ba36640c739 TinderBox: Linux-rpm_deb-
 x86@45-TDF, Branch:master, Time: 2014-09-02_01:46:56 (parallel 
 installed, following the instructions from 
 https://wiki.documentfoundation.org/Installing_in_parallel and with 
 en_US lang- as well as helppack) under Debian Testing i686, there is 
 only a grey page on the right side, without any possibility to add 
 a wiki account etc. ... :( Can someone confirm this with a different 
 OS/architecture, please?
 TIA and have a nice evening
 Thomas.
 
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[Libreoffice-qa] Importance of Footnotes

2014-08-30 Thread Jay Philips
Hi All,

I would appreciate if others could chime in on the importance of
footnotes and also on how often footnotes are used from their experience.

https://bugs.freedesktop.org/show_bug.cgi?id=83117

-- 
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Jay Philips
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Re: [Libreoffice-qa] Media Support in LibreOffice

2014-08-29 Thread Jay Philips
Hi R,

I thought it wouldnt make a difference with xiph or ffdshow tryouts as
klite already uses ffdshow/lav libraries, and thats what it turned out
to be.

Regards,
Jay Philips

On 08/29/2014 02:18 AM, Robinson Tryon wrote:
 On Thu, Aug 28, 2014 at 5:22 PM, Jay Philips philip...@hotmail.com wrote:
 Hi R,

 Any info about Windows from the devs, as i'd like to do some testing for it.
 
 Jay -- It would be great if you could test on Windows with the Xiph
 and 'ffdshow tryouts' codec packs, that would be great. I stubbed-in
 some notes here:
 https://wiki.documentfoundation.org/Media_Support#Support_on_Windows
 
 Thanks,
 --R
 
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Re: [Libreoffice-qa] Media Support in LibreOffice

2014-08-28 Thread Jay Philips
Hi R,

Any info about Windows from the devs, as i'd like to do some testing for it.

Regards,
Jay Philips

On 08/28/2014 09:10 PM, Robinson Tryon wrote:
 On Wed, Aug 27, 2014 at 11:23 AM, Robinson Tryon
 bishop.robin...@gmail.com wrote:
 On Tue, Aug 26, 2014 at 5:21 PM, Alexander Thurgood

 So Perian still might be an option for some users? That's actually
 very useful. If Perian is indeed still compatible with modern builds
 of OS X, then that might be our best option to promote for audio/video
 playback inside LO. Have you tested that at all?

 No, I've not tested Perian since OSX 10.4

 Ok. The posts on the Perian mailing list suggest that 10.9 is a no-go
 
 Hi all,
 
 I've had a number of great conversations with various developers
 including Tor, Alex, and Norbert, and now have (I hope) a much better
 understanding of the situation.
 
 For those interested in the details: Even though Apple is deprecating
 the QuickTime APIs that allow for things such as Perian and other
 QuickTime Components, the code may stick around for a couple of OS
 releases. Even if the QuickTime Player X is using AVFoundation in the
 backend, LibreOffice may be able to continue to use the QuickTime
 libraries.
 
 There are some other possibilities (such as libvlc) that we can
 investigate for the future, but it's definitely worth it for us to see
 what's possible on 10.9 right now.
 
 Alex -- It would be great to have your test results for a
 non-VLC-enabled master build on 10.9, both before and after installing
 Perian and/or the Xiph QT Components:
 http://perian.cachefly.net/Perian_1.2.3.dmg
 https://www.xiph.org/quicktime/
 
 Feel free to add those in a table on the wiki, or just let me know via
 email and I'll make an update to the wiki page:
 https://wiki.documentfoundation.org/Media_Support#OS_X_10.9_Codec_Support
 
 Thanks!
 --R
 
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Re: [Libreoffice-qa] QA Call Time

2014-08-26 Thread Jay Philips
I should be available anytime that its set.

Regards,
Jay Philips

On 08/26/2014 05:45 PM, Joel Madero wrote:
 Hi All -
 
 So the QA call time appears to be a problem again. I can no longer make
 the current time and we've seen decline in participation for the last
 few calls. Can we get a I'm interested vote for people who *might*
 consider joining the call if the time was better for you. The call is
 incredibly important for the team (IMHO) as I think it keeps us
 cohesive, allows us to talk live about problems/concerns, allows us to
 discuss new plans and get updates on ongoing projects.
 
 I'd really like to suggest that people who are quite active on the ML
 and FDO at least consider joining the call -- it's free and you aren't
 expected to say anything if you have nothing to say ;) But it would be
 nice to see these people on the call (you know who you are! ;) ).
 
 That being said - if the call is tomorrow as planned I won't be available.
 
 @Robinson - thoughts?
 
 
 Best,
 Joel
 
 
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Re: [Libreoffice-qa] Media Support in LibreOffice

2014-08-25 Thread Jay Philips
Hey R,

To my knowledge image support is pretty much all good (i'm assuming you
mean simple image formats like jpg, png, etc), while more complex image
formats have minor issues in eps (eps seems to have more problems
outside of windows) and wmf (wmf is handled by a library managed by the
document liberation team). Below are bugs i've reporter/commented on for
the different formats.

WMF
https://bugs.freedesktop.org/show_bug.cgi?id=79664
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=80503
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=80389
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=77525

EPS
https://bugs.freedesktop.org/show_bug.cgi?id=80036
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=70751
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=81592
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=71828

When it comes to svg, the svg insert library is quite good and
constantly improving. When it comes to the svg open library that works
in Draw, that one has quite alot of problems from the bug reports i've
seen and i havent seen much work going into fixing those bugs.

SVG Insert
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=78554
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=82221

Regards,
Jay Philips

On 08/25/2014 07:02 PM, Robinson Tryon wrote:
 On Sat, Aug 23, 2014 at 7:59 PM, Jay Philips philip...@hotmail.com wrote:
 Hi Robinson,

 I have updated the wiki with my finds for Linux and Windows.
 
 Thanks!  (And thanks to Owen for providing additional information)
 
 Alex's Mac
 findings can be found at 
 https://www.libreoffice.org/bugzilla/show_bug.cgi?id=79546  and pretty
 much can be summaries as videos can be inserted and a preview will
 display, but has no playback.
 
 So there's no video playback on OSX right now? How about audio -- same 
 problem?
 
 Alex did a lot of great testing w/different file formats in bug 79546.
 I'm going to add that to the wiki in tabular form.
 https://wiki.documentfoundation.org/Media_Support
 
 If someone is interested in performing some cross-platform testing re:
 image support, it would be great to have that included on the wiki as
 well.
 
 
 Cheers,
 --R
 
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Re: [Libreoffice-qa] Suggestion for the use of pre-written responses

2014-08-24 Thread Jay Philips
Hi All,

I want to thank those who visited the wiki and contributed to it. I
wanted to let everyone know that i have finished including all the ones
that i use on a regular basis. :D

Regards,
Jay Philips

On 08/20/2014 11:02 PM, Jay Philips wrote:
 Hi All,
 
 Yes similar to what joel stated, i'm just posting the ones i use on the
 wiki for others to use if they'd like and for those who have their own
 and would like to share them, that they'd have a centralized resource to
 post them to. I believe the wiki will also be a useful resource for new
 QA members to see what type of responses they are likely to have to
 respond with.
 
 I personally use my browser's (opera) inbuilt feature to save these
 responses and whiteboard keywords so i dont have to copy and paste them
 from a wiki page or text file. Hopefully something similar can be added
 into the new bugzilla for QA/dev team members can easily have access to
 as Bjoern suggested or until then, grabbing a browser extension which
 has a similar feature like JBF suggested. For all those chrome/chromium
 users, search the extension for clip or clipboard and there are quite a
 few of them listed there.
 
 Regards,
 Jay Philips
 
 On 08/20/2014 06:38 PM, Joel Madero wrote:

 Hey there,

 Jay, *,

 Not sure that codifying a bunch of approved QA exchanges is in the
 best interest of moving the QA process along--especially if we have to
 dig them out of a WiKi.   It would not do much to improve the QA flow,
 nor improve the readability of issues over their life span.

 Otherwise, during triage we should all strive to be courteous.  By
 itself,  the automated  message delivered  *** This bug has been
 marked as a duplicate of bug x *** is a bit too terse in closing
 a NEW issue as duplicate.  But believe including a simple thank you
 for posting would suffice.

 If too many bugs like fdo#82701 are making it through,  then the
 Bugzilla and BSA duplicate issue filters may need to be improved.

 I don't think he was trying to codify - maybe more just saying I'm
 posting these to the wiki - feel free to use (or not use) them at your
 pleasure :) I've thought of doing similar things with my auto responses
 but of course everyone can use their own methodology :)


 Best,
 Joel
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[Libreoffice-qa] Suggestion for the use of pre-written responses

2014-08-20 Thread Jay Philips
Hi All,

Over the months of doing triaging, i've found that the best means of
communicating with bug reporters is to have a set of pre-written
responses to suit various common situations like confirming a bug,
requesting a sample document, and asking for clear steps. These
responses are very handy for the initial comment between me and the bug
reporter, but do come in handy at other times as well, like requesting
they reset their profile or send in a screencast. These responses have a
simple and short format, similar to the below.

--

Hello [user's name],

Thank you for submitting the bug. I can confirm that the bug is
available in 4.2.7, 4.3.2 and master on Linux.

--

The primary message that i wanted to get across to the bug reporter is
that we are welcoming and appreciate the effort they made in reporting
the bug, as reporting a bug on BSA for the first time is a very length
procedure. Then a few days ago, I got CCed on the comment from bug 76825
(comment 7) from an unhappy bug reporter whose bug was simply set as a
duplicate without a response:

--

don't ever bother dropping someone a mail or anything ... (like hi,
thanks, we're already on it! - don't ever bother, really)
cause we are machines or what ... or cogs in a big machine .)
just go the beurocratic way, drop that person some cc :)

it took me 15 minutes to report this bug ...
i took it seriously, and i meant it ...
but i'm sure i'll never do that again

--

So i'd like to propose the creation a wiki page of pre-written responses
that we can all use. I have created the wiki page at 
https://wiki.documentfoundation.org/QA/BugTriage/Pre-Written_Responses 
and will be adding entries to it, though i have very little knowledge of
how best to format the page :D. Please add in your own collection of
responses if you have.

-- 
Regards,
Jay Philips
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Re: [Libreoffice-qa] Suggestion for the use of pre-written responses

2014-08-20 Thread Jay Philips
Hi All,

Yes similar to what joel stated, i'm just posting the ones i use on the
wiki for others to use if they'd like and for those who have their own
and would like to share them, that they'd have a centralized resource to
post them to. I believe the wiki will also be a useful resource for new
QA members to see what type of responses they are likely to have to
respond with.

I personally use my browser's (opera) inbuilt feature to save these
responses and whiteboard keywords so i dont have to copy and paste them
from a wiki page or text file. Hopefully something similar can be added
into the new bugzilla for QA/dev team members can easily have access to
as Bjoern suggested or until then, grabbing a browser extension which
has a similar feature like JBF suggested. For all those chrome/chromium
users, search the extension for clip or clipboard and there are quite a
few of them listed there.

Regards,
Jay Philips

On 08/20/2014 06:38 PM, Joel Madero wrote:
 
 Hey there,

 Jay, *,

 Not sure that codifying a bunch of approved QA exchanges is in the
 best interest of moving the QA process along--especially if we have to
 dig them out of a WiKi.   It would not do much to improve the QA flow,
 nor improve the readability of issues over their life span.

 Otherwise, during triage we should all strive to be courteous.  By
 itself,  the automated  message delivered  *** This bug has been
 marked as a duplicate of bug x *** is a bit too terse in closing
 a NEW issue as duplicate.  But believe including a simple thank you
 for posting would suffice.

 If too many bugs like fdo#82701 are making it through,  then the
 Bugzilla and BSA duplicate issue filters may need to be improved.

 I don't think he was trying to codify - maybe more just saying I'm
 posting these to the wiki - feel free to use (or not use) them at your
 pleasure :) I've thought of doing similar things with my auto responses
 but of course everyone can use their own methodology :)
 
 
 Best,
 Joel
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Re: [Libreoffice-qa] Bacchanaly around Bug 81041

2014-08-06 Thread Jay Philips
Hi Urmas,

I saw activity from you in bugzilla today, so i thought it was time to
make amends. Firstly, i'd like to say that i didnt snitch on you to the
moderator, a moderator saw our discussion and decided to do that
himself. I've been instructed that the best means of settling
differences between users is on the QA mailing list and not bugzilla.

Regarding the bug, I was mistaken about it, which i have just mentioned
in the bug. I wasnt aware that the change was intentional, neither was
Cor Nouws, and i would have appreciated it if you would have taken the
time to educated me as such with clear information, like asking me to
check the 4.3 release notes.

I was asked not to comment on your email at the time it was sent and i
think that was the best course of action, so that any anger that was in
the air could die down. I dont hold anything against you for the words
you used against me in the email, as sometimes we say things in anger
that shouldnt be said. And if you dont wish to apologize for it, that is
fine. I'm here volunteering to help improve LibO and hope we can be nice
to each other, as i like being part of the QA team, and hope they feel
likewise.

Regards,
Jay Philips

On 07/30/2014 09:38 PM, Urmas wrote:
 Interesting things happen in LO QA community.
 
 Instead of reading 4.3 release notes, as an adequate person would, Jay 
 Philips in comment 15 starts being rude (and authoritative) to me, which I 
 —knowing about the dreck open source generally attracts— can look over; but 
 than he snitches me over to the moderator, which is unacceptable.
 Fistly, is that 'person' going to excuse itself?,
 Secondly, I would like to get an official response: is LO a project where the 
 adequate and sane people work, and it is safe for normal people to interact 
 with, or is it some Gnome-like community of 1½ faggots in a circle?
 Providing a reputation of LO as a commercial-grade professional software, I 
 would like to receive some explanations about faggots and snitches in its 
 public-faced parts being the QA community.
 
 Thanks.
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[Libreoffice-qa] Someone with Kubuntu / KDE

2014-08-05 Thread Jay Philips
Hi All,

Stumbled on this Kubuntu UI bug in calc and wondered if someone can have
a look at it. It may also effect other KDE desktops.

https://www.libreoffice.org/bugzilla/show_bug.cgi?id=82036

-- 
Regards,
Jay Philips
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Re: [Libreoffice-qa] Another Round of Interoperability

2014-08-05 Thread Jay Philips
Thanks for the workflow info. Regarding the second case, are there more
problems opening or saving the RTF documents. Can you send me some
sample second and third case files for me to do some testing on?

Regards,
Jay Philips

On 08/05/2014 02:41 PM, Marina Latini wrote:
 
 
 - Messaggio originale -
 Da: Jay Philips philip...@hotmail.com
 A: libreoffice-qa@lists.freedesktop.org
 Inviato: Martedì, 5 agosto 2014 10:56:42
 Oggetto: Re: [Libreoffice-qa] Another Round of Interoperability

 Hi Marina,

 About fdo#82067, i'm not a dev as well, but i think if the RTF opens in
 Word, Kingsoft Writer, and in the old RTF importer that libreoffice had
 in 3.3, then it should work now. Lets see what the devs think of it. :)
 
 ok :)
 

 You mentioned previously that Italy's Public Adminstrations uses rtf
 files for their workflow, is it just opening rtfs to convert them to odf
 or saving them also in rtf?
 
 the workflow is a little bit complicated. :(
 They use some third party softwares to generate the documents. These various 
 softwares use rtf format as a template and through a mail merge produce the 
 final rtf document with all the required fields.
 
 * First case: the software produces a doc file for editing and a pdf for 
 storage. the users can edit the doc, send and store it. our doc filter works 
 fine :)
 * Second case: the software produces a rtf file for editing and a pdf for 
 storage. The user can edit the rtf and here we have a huge of 
 interoperability problems. The versions of MS Office are heterogeneous and 
 the final rtf files can be different. :(
 * Third case: the software uses a set of templates generated with MS Office. 
 We have a lot of interoperability problems again :(
 * Fourth case: the software uses a set of handmade templates. We have 
 interoperability problems but we can try to solve them ;)
 
 The biggest problems are related to the anchoring of the images and to tables 
 or nested tables.
 In my speech in Bern I'll describe the Italian state of art. 
 
 Best,
 Marina
 
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Re: [Libreoffice-qa] Another Round of Interoperability

2014-08-04 Thread Jay Philips
Hi Marina,

I have added all my recent non-fixed RTF bugs to the meta bug and will
add my older list as well shortly. Thanks for confirming the bugs. :)

Regards,
Jay Philips

On 08/04/2014 01:18 PM, Marina Latini wrote:
 
 
 - Messaggio originale -
 Da: Jay Philips philip...@hotmail.com
 A: LibreOffice-QA libreoffice-qa@lists.freedesktop.org, suokunlong 
 suokunl...@gmail.com
 Inviato: Sabato, 2 agosto 2014 4:11:06
 Oggetto: [Libreoffice-qa] Another Round of Interoperability

 Hi All,

 
 Hi Jay, All
 

 I'm assuming these bugs shouldnt take more than a minute or two to
 confirm and presently there are 11 bugs. Here is a quick link to them
 for those with spare time to kill. :)  http://bit.ly/jay4_3bugs 
 
 nice job! :)
 I'm confirming your bug list... ;)
 JFYI, there's a metabug (fdo#81234) for filter:rtf or rtf_filter ;)
 https://bugs.freedesktop.org/show_bug.cgi?id=81234
 
 Have a nice day,
 Marina
 

 --
 Regards,
 Jay Philips
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[Libreoffice-qa] Heading 3 and 4 in grey

2014-08-02 Thread Jay Philips
Hi All,

An individual has opened two bugs regarding 4.2's change of heading 3
and 4 to gray from black. Sophie closed the first one and the user is
still adamant about this issue and has posed the following questions in
the second bug.

Who introduced the new default style? What reasons had they to change?
Have users been asked whether they approve of it? Or is there a small
group of people who like to change things on a whim?

https://bugs.freedesktop.org/show_bug.cgi?id=82041

-- 
Regards,
Jay Philips
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[Libreoffice-qa] Another Round of Interoperability

2014-08-01 Thread Jay Philips
Hi All,

Just wanted to give everyone a heads up that i'm doing another round of
extensive interoperability now that 4.3 has been released and am sending
in a few bugs in per day, rather than alot at a single time. This also
give me time to compare any new bugs that have been added into the 4.3
branch and verify previous fixes. I'm keeping the bug reports as short
and simple as possible, with quick easy steps (i know this will make
someone really happy :D), mainly just involving the opening of a file
and comparing it with a screenshot.

I'm assuming these bugs shouldnt take more than a minute or two to
confirm and presently there are 11 bugs. Here is a quick link to them
for those with spare time to kill. :)  http://bit.ly/jay4_3bugs 

-- 
Regards,
Jay Philips
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Re: [Libreoffice-qa] Toolbar Proposal Completed

2014-07-31 Thread Jay Philips
On 07/31/2014 02:28 PM, Gerry T. wrote:
 Hi Jay, hi all,
 

Hi Gerry,

 First, I like the grouping of icons. I think it is a good idea that
 everything is accessible and the interface clean. However, I understand
 the criticism that some people may not find their buttons anymore.
 Hence, it would be perfect, if there is a super-simple method to
 permanently add buttons out of a group to the toolbar. The best method
 would be if the icon from the group can be simply put there by
 dragdrop. Then the user has his/her preferred icon again on the
 toolbar. Such an easy mechanism will save lots of headaches on all sides.

The grouping of buttons would be a new button and wouldnt replace
existing buttons that aren't grouped, so that users wanting to use the
non-grouped buttons, will still be able to. :)

 There are two icons, I would definitively not remove from the default set.
 Please don't remove:
 
   * New file icon which currently is on the top left side of the
 toolbar. I have seen lots of people using it and it shows the
 excellent integration of all office components (which is a big plus
 compared to MS Office!). People will be very confused if they do not
 easily find their way of starting a new document. Think of the
 confusion about the backstage-flower in MS Office 2007. People had
 been revolting that they did not find new, open, save and print.

I think the 'new file' button has benefits, but the stats show the
button is the least used button in the standard toolbar. Why i think
that is the case is that when writer is opened, it starts with a new
file, so there isnt a need at this moment for a user to create a new
one. This is the same behaviour you find in most applications like for
example gedit, audacity, bluefish, glade, openshot, etc.

Also the statistics showed that the majority of users (over 80%) used
the shortcut key to create a new file, as it is a universal shortcut to
create a new file in any application. When users use the shortcut key,
they are creating a new file of the current application that is running,
as most users think that writer is a different application that calc, so
the new file drop down list isnt as used as we'd hope.

The hiding of the icon from the toolbar, does not remove the
functionality in the file menu, which a number of users are using, even
though the button is there in the toolbar (MS Office has no menus).

   * Styles and formatting currently on the second row left side of the
 toolbar. If statistically people are not using this button enough,
 it is a matter to promote this button more, as the reliance on
 styles is LibreOffice's big strength. (taken from the OSBA-funding
 site, additionally chart styles and object styles are in
 development. Table styles in Writer and Calc are still missing, though).

Similar to the 'new file' button, the 'styles and formatting' button is
the least used button in the formatting toolbar. The button itself
doesnt need to be promoted, but the usage of styles does, which is why
we have the styles drop down list. Users dont need to open the styles
window in order to apply styles. You also have access to the styles
window through the 'more' entry in the drop down list. The stats do show
that ~70% of users activate the styles window using the shortcut key
(40%) and menu bar item (30%).

 A general question: How does the toolbar proposal integrate with the new
 sidebar?

The toolbar proposal doesnt effect the sidebar because you will have
users who will prefer toolbars and others who will prefer the sidebar
once it does mature enough to replace all the features found in the
toolbars.

 Best greetings,
 Gerry

Thanks for commenting on these issues, but i think most of the answers
here are answered in the bug report proposal 
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=81475 , which i
hope you'll get time to read through.

Kind Regards,
Jay
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Re: [Libreoffice-qa] Toolbar Proposal Completed

2014-07-29 Thread Jay Philips
Hi Joel,

Well the UX team is already CCed in the bug report and i guess they will
get around to it whenever they do, which i assume will take a while.
Have my fingers crossed that some portions of the proposal lands in
master or the release after that. Definitely think it will help
differentiate LO's look from OOo/AOO. But I was mainly just sharing my
work with the QA team, as it was a happy occasion for me that i was able
to complete it, as this is the team i'm with and welcomed their
constructive criticism of it. :D

Regards,
Jay Philips

On 07/30/2014 12:36 AM, Joel Madero wrote:
 A big +1 to everything Jay wrote. Change in of itself will cause angst
 for some users but that is the nature of our project. With the
 tremendous amount of statistics backing Jay's proposal, I give a thumbs up.
 
 That being said - why isn't UX included in on this discussion? This
 isn't really a QA issue at all ;)
 
 
 Best,
 Joel
 
 
 On Sun, Jul 27, 2014 at 1:48 PM, Jay Philips philip...@hotmail.com
 mailto:philip...@hotmail.com wrote:
 
 On 07/27/2014 12:06 PM, Tommy wrote:
  On Sun, 27 Jul 2014 00:22:18 +0200, Jay Philips
 philip...@hotmail.com mailto:philip...@hotmail.com
  wrote:
 
  experienced UI users would not take any benefit from a change
 since they
  will keep using their custom preset
 
 The advantage would be that they would have less buttons to add/remove
 from the toolbars than they usually do, as your toolbar screenshot
 showed. :)
 
  unexperienced user who never customized the toolbar could be
 disoriented
  by the new setup, thinking some buttons have been removed
 
 Well change isnt a bad thing if it makes things better for users, which
 is why we have new features added to libreoffice on each release.
 Unexperienced users who never use buttons like data sources or
 navigator, would benefit from buttons like insert image and insert
 footnote. The toolbars havent been update in 9 years and with statistics
 on how often users use the toolbar buttons, there are benefits to
 revamping the toolbars. And with everyone taking notice of the new
 toolbars, they will look at it with a new set of eyes to see what new
 functionality has been brought to it.
 
  And when users dont find the necessary buttons in the toolbar,
 they go
  through the menus looking for the functionality.
 
  if they never customized it before why should they do it after you
  change the default set?
 
 The text you quoted doesnt correspond to your reply. The text you quoted
 relates to the current toolbar and when users dont find a suitable
 button in it, they go to the menu to get the functionality they need.
 
 Regarding your reply, users who never changed their toolbar would likely
 not change the new set, but they have the ability to change it if they
 choose, just like they currently have with the current set. You have
 stated previously, I think it's up to the user to decide which button
 he needs and which he doesn't. and this choice isnt being taken from
 the user with the new set.
 
  prepare to see useless bug reports about button is missing (which is
  not) etc. etc.
 
 Of course a number of users will complain about any change that is made,
 this always happens. I had a bug report that a keyboard user was no
 longer able to navigate the Character dialog as he used to with a
 previous version [bug 80612]:
 
 ... but what I used to be able to do doesn't work anymore, namely press
 Tab three times to get to Effects and then press down to get to small
 caps: that window doesn't get focus.
 
 With the ability for them to customize the toolbars, they can revert the
 changes they wish to revert. Ultimately, you cant please everyone but
 the changes are being made to benefit the majority of users. There must
 have been people who complained when the toolbars were last changed when
 OOo 2.0 was released. You even have users who prefer toolbars and menus
 over the ribbon UI, which is why you have addons that bring back this
 functionality.
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 jmadero@gmail.com mailto:jmadero@gmail.com
 
 
 
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Re: [Libreoffice-qa] Toolbar Proposal Completed

2014-07-27 Thread Jay Philips
On 07/27/2014 12:06 PM, Tommy wrote:
 On Sun, 27 Jul 2014 00:22:18 +0200, Jay Philips philip...@hotmail.com
 wrote:
 
 experienced UI users would not take any benefit from a change since they
 will keep using their custom preset

The advantage would be that they would have less buttons to add/remove
from the toolbars than they usually do, as your toolbar screenshot
showed. :)

 unexperienced user who never customized the toolbar could be disoriented
 by the new setup, thinking some buttons have been removed

Well change isnt a bad thing if it makes things better for users, which
is why we have new features added to libreoffice on each release.
Unexperienced users who never use buttons like data sources or
navigator, would benefit from buttons like insert image and insert
footnote. The toolbars havent been update in 9 years and with statistics
on how often users use the toolbar buttons, there are benefits to
revamping the toolbars. And with everyone taking notice of the new
toolbars, they will look at it with a new set of eyes to see what new
functionality has been brought to it.

 And when users dont find the necessary buttons in the toolbar, they go
 through the menus looking for the functionality.
 
 if they never customized it before why should they do it after you
 change the default set?

The text you quoted doesnt correspond to your reply. The text you quoted
relates to the current toolbar and when users dont find a suitable
button in it, they go to the menu to get the functionality they need.

Regarding your reply, users who never changed their toolbar would likely
not change the new set, but they have the ability to change it if they
choose, just like they currently have with the current set. You have
stated previously, I think it's up to the user to decide which button
he needs and which he doesn't. and this choice isnt being taken from
the user with the new set.

 prepare to see useless bug reports about button is missing (which is
 not) etc. etc.

Of course a number of users will complain about any change that is made,
this always happens. I had a bug report that a keyboard user was no
longer able to navigate the Character dialog as he used to with a
previous version [bug 80612]:

... but what I used to be able to do doesn't work anymore, namely press
Tab three times to get to Effects and then press down to get to small
caps: that window doesn't get focus.

With the ability for them to customize the toolbars, they can revert the
changes they wish to revert. Ultimately, you cant please everyone but
the changes are being made to benefit the majority of users. There must
have been people who complained when the toolbars were last changed when
OOo 2.0 was released. You even have users who prefer toolbars and menus
over the ribbon UI, which is why you have addons that bring back this
functionality.
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Re: [Libreoffice-qa] Toolbar Proposal Completed

2014-07-26 Thread Jay Philips
Hi All,

I guess i should have been clearer with my initial email. :)

The purpose of my toolbar proposal is to provide most users a good set
of default toolbar buttons, as most users dont customize their toolbar.
And when users dont find the necessary buttons in the toolbar, they go
through the menus looking for the functionality.

My use of the word 'remove' means that it should not be shown by
default, not that it be wiped away. I would never suggest that users who
didnt like the UI arent able to return the buttons that they preferred
to have.

Detailed reasoning of every button that i have suggested their
removal/hiding or addition can be found in fdo#81475 
https://bugs.freedesktop.org/show_bug.cgi?id=81475 , along with
statistics on their toolbar usage. Would love to hear feedback from
those who have read the proposal, as of course the images werent able to
fully explain it all.

Thanks Tommy for your customized toolbar, as it has many of the buttons
i have suggested. It also has a suggestion that wasnt included in the
proposal images, removal of the cut/copy/paste buttons. :)

Would love to see customized toolbars from any others in the team, if
you dont mind sharing them. :)

Regards,
Jay Philips

On 07/26/2014 08:26 PM, V Stuart Foote wrote:
 Jay forgot to add it, but his work up on this is an active BZ issue-- 
 fdo#81475 https://bugs.freedesktop.org/show_bug.cgi?id=81475  . More on
 the proposal is detailed there.
 
 Stuart
 
 
 
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Re: [Libreoffice-qa] Toolbar Proposal Completed

2014-07-26 Thread Jay Philips
Hi Jochen,

Tried to get access to the file but all i get is stupid ads. If you
could upload it to imgur.com, that would be great.

Regards,
Jay Philips

On 07/27/2014 02:45 AM, Jochen Schiffers wrote:
 Hi Jay,
 
 Am 27.07.2014 00:22, schrieb Jay Philips:
 Would love to see customized toolbars from any others in the team snip
 
 see www.file-upload.net/download-9277728/toolbar_Jochen_german.png.html
 
 Regards
 
 Jochen (German)
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[Libreoffice-qa] MAB suitable

2014-07-25 Thread Jay Philips
Hi All,

I stumbled on 2 bugs i confirmed quite a while back and wanted someone
to check them to see if they are MAB suitable.

https://www.libreoffice.org/bugzilla/show_bug.cgi?id=80715
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=79422

-- 
Regards,
Jay Philips
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[Libreoffice-qa] Toolbar Proposal Completed

2014-07-25 Thread Jay Philips
Hi All,

As i have just completed the toolbar proposal that i've been working
heavily on since the beginning of this month, i wanted to share with you
all images of how it has turned out.

Image 1: Removal of less used buttons
https://www.libreoffice.org/bugzilla/attachment.cgi?id=103115

Image 2: Grouping similar items together
https://www.libreoffice.org/bugzilla/attachment.cgi?id=103175

Image 3: Addition of buttons of highly used features
https://www.libreoffice.org/bugzilla/attachment.cgi?id=103420

Image 4: Final mockup with alternative
https://www.libreoffice.org/bugzilla/attachment.cgi?id=103484

It is now in the hands of the UX team to comment on. For those that
would like to read more about it, check bug 81475. Hopefully you guys
can benefit from these findings by customizing your toolbars for QA work. :)

-- 
Regards,
Jay Philips
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Re: [Libreoffice-qa] Second Opinion Needed

2014-07-23 Thread Jay Philips
Hi Joel, All,

This issue has bugged me for a while in both gedit and libreoffice,
especially as i have autosave running every minute. But the benefits it
has brought have over weighed the negatives in the last week or so, as
i've been working in calc on stats for my toolbar proposal [bug 81475]
and calc has crashed pretty much everyday on general stuff like undo,
sorting, pasting, editing a cell, etc. Unfortunately, most of these are
not reproducible, so i havent been able to submit bug reports.

So i've gotten use to pressing backspace when keys that i've typed have
not been entered because its autosaving. If i could suggest how this
could be impoved, i would suggest that after the autosave time has run
out, LibO waits for the user to stop typing (e.g. user hasnt pressed a
key in 1 or 2 seconds) and then autosave. Of course if the user hasnt
stopped typing in 10% of the autosave time, it should autosave anyway.
Just another 2 cents.

Regards,
Jay Philips

On 07/22/2014 08:19 AM, Joel Madero wrote:
 I have closed this bug twice as NOTABUG but the user does not agree so
 requesting second opinion:
 https://bugs.freedesktop.org/show_bug.cgi?id=81627
 
 
 Thanks
 
 
 Best,
 Joel
 
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Re: [Libreoffice-qa] Anybody got a printer and an envelope

2014-07-16 Thread Jay Philips
Hi Christian, *,

With bug 77277, the user has stated that it prints fine with AOO but not
with LO, so i'm assuming its not the driver. :)

Regards,
Jay Philips

On 07/16/2014 12:32 PM, Christian Lohmaier wrote:
 Hi Jay, *,
 
 Am 14.07.2014 05:08 schrieb Jay Philips philip...@hotmail.com
 mailto:philip...@hotmail.com:

 Users trying to print '#10 envelope' on any printer (Brother [77277],
 Epson [75449], Canon [52926], etc [64966]) are having problems,
 
 This might be related to not having the proper printer driver installed,
 but only the basic windows provided one. Then you get all sorts of funny
 problems that basically boil down to not being able to use/select
 envelope sized paper in the printer options (not to mention other
 printer features, but that them is unrelated to the problem).
 
 So please make the reporters check whether they can select envelope
 paper size in the printer options. If not, the alignment will be wrong...
 
 If they only have very basic options available, tell them to install the
 driver from the vendor's website.
 
 Ciao
 Christian
 
 
 
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Re: [Libreoffice-qa] Whiteboard Consistency

2014-07-14 Thread Jay Philips
Hi Miklos,

I mis-wrote in my last email, as i only do writer bug triaging, so
luckily ww8 hasnt been used to mislead anyone. :)

Regards,
Jay Philips

On 07/14/2014 12:44 PM, Miklos Vajna wrote:
 On Mon, Jul 14, 2014 at 01:58:56AM +0400, Jay Philips philip...@hotmail.com 
 wrote:
 I have been using ww8 to cover all the doc/xls/etc. as i saw Stahl use
 it in one of his comments. I saw Joren using odf, so i've been using
 that sometimes. I dont see much benefit in breaking odf down into
 individual odf extensions as we can already limit queries by application.
 
 WW8 is just WinWord 8, i.e. what Microsoft calls [MS-DOC], using ww8
 to refer to xls/ppt is misleading.
 
 Maybe just use the extension for all the cases? That's easy to
 understand for everyone, unlike WW8, OOXML, ODF, and others.
 
 BTW, Joel: I have no problem with whiteboard renames, though if you
 could please:
 
 1) Send a mail to this list when you did rename them and
 
 2) Do it with a script, so for the casual developer the rename is more
 or less atomic
 
 That would be excellent and make our lives much easier. :-)
 
 
 
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Re: [Libreoffice-qa] Anybody got a printer and an envelope

2014-07-14 Thread Jay Philips
Hi Marc,

Thanks for looking into it, but unfortunately you need to check the
print dialog to confirm it. :)

Regards,
Jay Philips

On 07/14/2014 05:51 PM, Marc Paré wrote:
 Hi Jay,
 
 Le 2014-07-13 23:08, Jay Philips a écrit :
 Hi All,

 Users trying to print '#10 envelope' on any printer (Brother [77277],
 Epson [75449], Canon [52926], etc [64966]) are having problems, so if
 anybody can test this out, we can close these 4 bugs. The user in bug
 77277 has stated that it works correctly in AOO 4.1, so whomever tests
 it, please do test against it as well. One commenter has stated the
 behaviour is there going back to 3.5. It would be good to import the AOO
 code into LibO, if it is fixed there.

 Anyone with a printer can also check out bug 75803, which is about
 problems printing in portrait mode.
 
 Done and posted. Seems to work on my setup.
 
 Marc
 
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Re: [Libreoffice-qa] [tdf-discuss] Intervention

2014-07-14 Thread Jay Philips
Hi All,

I have found that asking for a document is the best way to get closest
to what the user is experiencing and what they are writing the bug for.
If they report the bug on windows, i load up windows to confirm it and
then also check if its on linux as well. Sometimes the steps to
reproduce are easy enough to follow, but not every one of us are experts
in the bugs we triage, so having an example file to begin the process of
triaging saves quite alot of time. Users i've been dealing with have
been quite happy to provide an example file, while a very few have asked
that the file be kept confidential. Here is an example bug with steps to
reproduce i triaged today [81292].



Problem description:
I have a table first column alpha-numeric,crashes when sorting is ask.
Steps to reproduce:
1. Load table,
2. select table
3. sort

Current behavior: crash

Expected behavior: alpha-numeric sorting



From this example, should i waste time that i could be spending triaging
other bugs to create a table full of values in order to sort the table.
It could be possible that some small feature within the table he is
sorting is causing the crash, that i could never reproduce because i
dont have his file. In the user's most recent comment, he states that if
he deletes the text from the last column, it wont crash. No way i could
reproduce such a thing if i created an example file myself.

I just submitted a bug today [81351] that crashes calc from as early as
3.6, simply by undo-ing a sort. It is possible that this may not have
happened with another file, so i submitted the one i was working on, in
order to speed up triaging and hopefully fixing. We have ~1k bugs to
still triage and the quicker we are able to triage a bug, the faster we
can confirm/close it and move on to the next one.

Just my two cents. ;)

Regards,
Jay Philips

On 07/15/2014 01:48 AM, bfoman wrote:
 Hi!
 From my experience asking for an example file is the best way to triage for
 following reasons:
 - saves time - you can download the attachment and check it in different
 builds right away - important with current backlog in Unconfirmed bugs
 - reproducible case - sometimes when you follow the STRs and create document
 from scratch the bug can be gone.
 Users' files can have their history - be created in different build, envs,
 corrupted etc. So asking for a file is a best way to receive verified test
 case.
 - involve the reporter - some people tend to use Bugzilla as file and forget
 system. Needinfo stats tell a story...
 Bug reports with attachments are more interesting than those without them.
 Some reporters do even screencasts or special STR graphics to help the
 triagers. IMHO there is no need to panic that most triagers ask for them. 
 Overall I think this is a good policy and reporters should be educated how
 good bug report should look like. 
 If a reporter cannot spend few minutes to attach a file or make a
 confidential one into a public document (by search and replace strings - if
 that makes bug still reproducible), then how can he demand a fix? This
 cannot be made without a reproducible test case.
 BTW: Mr Manciot is active in Wireshark Bugzilla, so should be accustomed
 that good bug report needs attachment. LO needs users' files as much as
 Wireshark example frame captures... 
 Best regards.
 P.S.
 As for bugs closed as Invalid or Worksforme - there are defined QA documents
 which describe how this process should look like. See
 https://wiki.documentfoundation.org/QA/BugTriage or
 https://wiki.documentfoundation.org/QA/BugReport. Most triagers respect
 them, but those rules are, well, more guidance than a strict policy.
 LibreOffice is powered by a team of volunteers, every bug is confirmed
 (triaged) by human beings who mostly give their time for free. Some people
 see things from different perspective and don't like to babysit stagnant
 issues. 
 
 
 
 
 --
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[Libreoffice-qa] Updated Builds

2014-07-14 Thread Jay Philips
Hi All,

I normally update my daily builds of 4.2, 4.3 and master once a week,
but unfortunately they havent been updated since the 8th or 9th for
Linux-rpm_deb-x86@45-TDF. Any help would be appreciated.

-- 
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Re: [Libreoffice-qa] Whiteboard Consistency

2014-07-13 Thread Jay Philips
Hi Joel  all,

I have been using ww8 to cover all the doc/xls/etc. as i saw Stahl use
it in one of his comments. I saw Joren using odf, so i've been using
that sometimes. I dont see much benefit in breaking odf down into
individual odf extensions as we can already limit queries by application.

Regards,
Jay Philips

On 07/13/2014 09:09 PM, Joel Madero wrote:
 Hi All,
 
 Including dev list on this because I know developers are using the
 whiteboard status' to do queries so I wanted to give you all the chance
 to voice opinions.
 
 Currently we are not consistent with whiteboard status' and I'd like to
 update these so that we are. There are two blaring examples:
 
 1. Capitals - we use CamelCase when there is more than one word but when
 there is one (ex. bibisected) it's in lower case. Not a huge deal but
 if there are no objections, I'd like to move forward with just using
 capitals to start a word (ex. Bibisected, Interoperability) - I
 don't think this will screw up searches on FDO. I won't be going back to
 fix all the old ones (at least not yet) but moving forward consistency
 is nice.
 
 2. Filters - currently we're not terribly consistent here. I'd like to
 propose that everything move to Filter:XXX, this would replace
 rtf_filter for instance with Filter:rtf. I'd also like to do this for
 groups of filters (ex. Filters:ooxml). This way we can just have
 Filter:doc or Filter:ooxml or Filter:odt, or Filter:html.
 
 --Is there a similar filter that covers all of the doc/xls/etc...?
 
 Thoughts appreciated. I'll update the wiki when I get enough feedback to
 feel comfortable doing so :)
 
 
 Best,
 Joel
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[Libreoffice-qa] Whiteboard Keyword - interoperability

2014-07-12 Thread Jay Philips
Hi All,

Hope everyone is well. Well i've been adding the whiteboard keyword
'interoperability' to bug reports that relate to files that are not the
native odf format, like html, wpd, rtf, doc, docx, etc. Is this correct
or should it only be limited to MSO formats like doc, docx, and rtf.

-- 
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[Libreoffice-qa] Request for assistance with bibliography, index, and mail merge writer bugs

2014-07-10 Thread Jay Philips
Hi All,

Sorry to bother you all again, but bibliography, index and mail merge
bugs are above my level, so i'd appreciate any assistants putting them
to bed.

- bibliography -
https://bugs.freedesktop.org/show_bug.cgi?id=76967
https://bugs.freedesktop.org/show_bug.cgi?id=80753

- mail merge -
https://bugs.freedesktop.org/show_bug.cgi?id=80810

- index -
https://bugs.freedesktop.org/show_bug.cgi?id=73573

I'm happy to report that there are less than 50 unconfirmed writer bugs
from jan 1st that have less than 6 comments and are not enhancement
requests.

-- 
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Re: [Libreoffice-qa] New Whiteboard Status - NeedQAAdvice

2014-07-09 Thread Jay Philips
Hi Joel  All,

Thanks for the announcement in the list of my whiteboard suggestion.

In my limited period in QA, i've mainly come across bugs that i've
finished triaging but dont feel comfortable closing without a mentors
second opinion. Other times, i've finished triaging and the bug reporter
believes libreoffice should do something different than whats its doing
and i cant judge if i agree with him or not, so i've wanted a mentors
second opinion.

Maybe we need another whiteboard called NeedQASecondOpinion. :)

Regards,
Jay Philips

On 07/09/2014 10:46 PM, Joel Madero wrote:
 Hi All,
 
 Jay asked about this new status to parallel the NeedAdvice which is a
 call for developers to get involved. I went ahead and said +1 so it's
 added to the whiteboard wiki:
 https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Whiteboard/Advanced
 
 So my advice is for experienced QA members (feel free to self
 categorize yourself ;) ) to keep a lookout for these. For new QA members
 - feel free to use this (although try to use it sparingly ;)) if you
 just really aren't sure about where an UNCONFIRMED bug belongs.
 
 Thanks!
 
 
 Best,
 Joel
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Re: [Libreoffice-qa] 4.3.0 new features and communication

2014-07-02 Thread Jay Philips
Hi Joel, All,

I dont see anything from the 4.3 mabs that stands out to me on why it
should be released, except for maybe the high contrast icons in the
control center. :)

Regards,
Jay Philips

On 07/01/2014 06:57 PM, Joel Madero wrote:
 On 07/01/2014 06:27 AM, Sophie wrote:
 Hi Joel, Robinson,

 In order to prepare the communication on the 4.3.0 release, is there
 some areas that are not stable enough, or where some bugs remain
 problematics and should be known by the marketing team?
 Monitoring the MAB didn't give me this impression, but I prefer to have
 your opinion :)
 As far as I know there are none. I'll poke bugzilla tonight to see what
 I can find out. Jay might have some feedback here also (Jay thoughts?
 Any bugs that indicate that there is an area of 4.3 that is not stable
 enough or bugs so problematic that we need marketing involved?).


 Thanks Sophie for tackling this :)


 Best,
 Joel
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[Libreoffice-qa] Rewritten backtrace with WinDbg

2014-07-02 Thread Jay Philips
Hi All,

After going through many pains to understand how to get backtracing done
through WinDbg, even after reading the wiki and watching the video, I
have rewritten the introduction, first time setup and debugging sections
of the wiki page. I'm currently adding images to the wiki to make it a
bit more visual for the step by step process. It would be great for
those familiar with the process to have a quick read over it. For those
that havent done it before and have Windows, it would be good for them
to give it a try to make sure the process is easily understandable, as
we are suggesting our users to go through the same process. :)

 https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg 

-- 
Regards,
Jay Philips

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[Libreoffice-qa] LibO common bugs/issues

2014-06-29 Thread Jay Philips
Hi All,

After commenting on over 300 bugs in the last month, i have noticed a
number of duplicated bugs that i plan to write up a wiki page for, so it
will be easy for us to point users to who submit reports that are
already known. Of course it will never replace AskLibo.com, but aleast
its something us QA guys can add to, to make our jobs alittle easier,
and also a resource new QA members can see to know what common bugs are
already known.

My initial work is at 
https://drive.google.com/file/d/0B6qJrVIa0SAldzF2RGZwaXFZOE0/edit?usp=sharing
 and if anyone wants to assist with this do let me know. Your comments
are also welcome. :)

-- 
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Re: [Libreoffice-qa] LibO common bugs/issues

2014-06-29 Thread Jay Philips
Hi bfoman,

Yes joren already gave me the duplicates link, which i plan to use to
add stuff that i havent come across so far in my triaging work. Using
the duplicates link on the wiki page wouldnt be a beneficial resource to
point users to who had such issues, as it would require them to do alot
of reading, and the point of the wiki page is to provide summaries and
possible solutions.

Regards,
Jay Philips

On 06/30/2014 12:08 AM, bfoman wrote:
 jphilipz wrote
 Hi All,
 After commenting on over 300 bugs in the last month, i have noticed a
 number of duplicated bugs that i plan to write up a wiki page for, so it
 will be easy for us to point users to who submit reports that are
 already known. Of course it will never replace AskLibo.com, but aleast
 Hi!
 I would suggest using Bugzilla build-in duplicates feature instead for such
 wiki page to have realtime queries.
 https://bugs.freedesktop.org/duplicates.cgi?product=LibreOffice.
 Best regards.




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[Libreoffice-qa] Is there someone who knows mail merge well

2014-06-29 Thread Jay Philips
Hi All,

I have never been able to wrap my mind around doing mail merge but know
what its purpose is, but i have come across these bugs that i'd prefer
leaving to someone who knows about it.

https://bugs.freedesktop.org/show_bug.cgi?id=76707
https://bugs.freedesktop.org/show_bug.cgi?id=77241

- below one i tried and would like someone to make sure i'm correct -

https://bugs.freedesktop.org/show_bug.cgi?id=78611

-- 
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[Libreoffice-qa] No New Builds

2014-06-28 Thread Jay Philips
Hi All,

Just noticed that 4.2 and 4.3 havent gotten new builds since the 23rd.

-- 
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Jay Philips

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Re: [Libreoffice-qa] No New Builds

2014-06-28 Thread Jay Philips
Yes its the linux 45, as thats the main one i test on.

Regards,
Jay Philips

On 06/29/2014 09:11 AM, Tommy wrote:
 On Sun, 29 Jun 2014 05:20:52 +0200, Jay Philips
 philip...@hotmail.com wrote:

 Hi All,

 Just noticed that 4.2 and 4.3 havent gotten new builds since the 23rd.


 it seems to me that the issue is limited to Linux TB 45 which has last
 build available from 23rd.

 other TB are up to date

 http://dev-builds.libreoffice.org/daily/libreoffice-4-2/
 http://dev-builds.libreoffice.org/daily/libreoffice-4-3/

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[Libreoffice-qa] Are there any germans in the house

2014-06-25 Thread Jay Philips
Hi All,

I was going through bug 80220 and not able to reproduce it with the
instructions provided bug the reporter mentions it effect writing
english documents in a german system environment/localization. If
someone could look at it, that would be great, as its the only
unconfirmed bug left in writer since the 1st of may.

-- 
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Jay Philips

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[Libreoffice-qa] Anyone with Windows Vista

2014-06-25 Thread Jay Philips
Hi All,

I have already triaged this bug that seems to only effect Windows Vista,
so if anyones has it, please have a look. Its a simple test of whether
local help will open when running from a standard user account.

https://bugs.freedesktop.org/show_bug.cgi?id=60181

-- 
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Jay Philips

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Re: [Libreoffice-qa] [ANN] LIbreOffice 4.2.5 RC2 available

2014-06-21 Thread Jay Philips
Hi Tommy,

I assume 4.2 cant become stable until 4.3 becomes fresh. :)

Regards,
Jay Philips

On 06/21/2014 11:32 AM, Tommy wrote:
 On Sat, 14 Jun 2014 23:12:51 +0200, Christian Lohmaier
 lohma...@googlemail.com wrote:

 Dear Community,

 The Document Foundation is pleased to announce the second release
 candidate of LibreOffice 4.2.5. The upcoming 4.2.5 will be the fifth
 in a sequence of frequent bugfix releases for our feature-packed 4.2
 line. Feel free to give it a try instead of 4.2.4.

 ...


 hi, I see this on the TDF blog:

 http://blog.documentfoundation.org/


 June 20, 2014
 LibreOffice 4.2.5 hits the marketplace
 Filed under: Announcements, LibreOffice — italovignoli @ 11:25

 Berlin, June 20, 2014 – The Document Foundation announces LibreOffice
 4.2.5 “Fresh”, the fifth minor release of the most feature rich
 version of the software, ready for enterprise deployments. For more
 conservative users, The Document Foundation suggests LibreOffice 4.1.6
 “Stable”.

 etc. etc.


 I thought that the 4.2.5 would be considered the new stable release
 while I see the 4.1.6 is still considered stable and 4.2.5 is still
 the fresh one

 will 4.2.6 be finally considered stable ?

 correct me if I'm wrong but the 4.1.x branch started being labeled as
 stable from .5 release, while 4.2.x still is in the fresh category

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[Libreoffice-qa] Pushing 4.2.4 into Ubuntu Update Repo

2014-06-19 Thread Jay Philips
Hi Bjoern,

I would like to suggest the addition of 4.2.4.2 into the ubuntu's
trusty-updates repo as the 'Read Error' DOCX bug (fdo#77478) is still
present in 4.2.3.3, which ships with Ubuntu 14.04. I assume many ubuntu
and ubuntu-derivative users are going to be repeatedly submitting this
same bug as time goes by, as its a major dataloss interoperability
issue, as i've just encountered two such duplicates today.

-- 
Regards,
Jay Philips

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[Libreoffice-qa] Spanish Spell Checking Freezes LibO

2014-06-17 Thread Jay Philips
Hi All,

I have been going through bug report 80042, where the user says that
after 3 or 4 words being spellchecked in spanish, LibO freezes. The user
has tested it on various computers (likely all windows) and with
different version of LibO. I have asked the user to also check if it
also happens in english. If anyone from the spanish team can look into
this, it would be great.
 https://bugs.freedesktop.org/show_bug.cgi?id=80042 

-- 
Regards,
Jay Philips

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Re: [Libreoffice-qa] 71 Unconfirmed Crashers

2014-06-15 Thread Jay Philips
Hi Joel and everyone,

Just to let you all know, i had completed all the writer entries since
last week, so the 4 current entries under 'WriterCrasher' arent crash
related, and a few of them that i did in the list weren't crashers.

Regards,
Jay Philips

On 06/15/2014 10:02 PM, Joel Madero wrote:
 Hi All,

 There are currently 71 bugs that have something about crashing in the
 title. If we could tackle these it would be great. For useful links see:

 Organized by OS:
 https://wiki.documentfoundation.org/QA/BugTriage#Table_By_Platform_.28OS.29

 Organized by Component:
 https://wiki.documentfoundation.org/QA/BugTriage#Table_By_Component

 Remember that crashers deserve to at least by at Major - High, if the
 bug will likely affect many many users mark as critical - high and of
 course if appropriate Highest and add to MAB list.


 Thanks for the hard work everyone.



 Best,
 Joel
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Re: [Libreoffice-qa] Anybody with KDE

2014-06-11 Thread Jay Philips
Hi Robert,

Thanks. :)

Regards,
Jay Philips

On 06/11/2014 08:46 AM, Robert Großkopf wrote:
 Hi Jay,
 Have a bug report that i cant confirm on Linux Mint and the user says
 they are running Fedora 20 KDE, so i'm assuming it maybe KDE related, so
 if you anyone has KDE, can you check it out.

 https://bugs.freedesktop.org/show_bug.cgi?id=76347

 Have tried it with OpenSUSE 12.3 64bit rpm and KDE 4.10. Couldn't
 confirm the buggy behavior.

 Regards

 Robert

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[Libreoffice-qa] WinDBG crashing for user wishing to send in crash report

2014-06-08 Thread Jay Philips
Hi All,

There is a bug report that i've been working on and unfortunately i'm
unable to reproduce the crash, so the bug reporter has gotten WinDBG
installed and he says it crashes on him and has sent in the microsoft
crash reports for it. So if someone has WindDBG experience can assist,
that would be great.

 https://bugs.freedesktop.org/show_bug.cgi?id=76636 

-- 
Regards,
Jay Philips

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Re: [Libreoffice-qa] [ANN] LIbreOffice 4.3.0 Beta2 available

2014-06-06 Thread Jay Philips
Hi All,

I went through the same issue last week and noticed that installing in
parallel outputted a folder called 'installation-folder\Win\System\'
which contained the MSVC runtime files in it, so i simply copied them
into the C:\Windows\System32\ folder and all went well. :)

Regards,
Jay Philips

On 06/06/2014 07:20 PM, Robinson Tryon wrote:
 On Fri, Jun 6, 2014 at 11:12 AM, Andras Timar ti...@fsf.hu wrote:
 If you do parallel install, then you have to install MSVC runtime on your 
 own.
 http://www.microsoft.com/en-us/download/details.aspx?id=30679
 Andras -- is the MSVC step documented in the documentation on the wiki?
 https://wiki.documentfoundation.org/Installing_in_parallel#Windows

 (If the docs appear to be out of date, could you please update them?)

 Thanks,
 --R



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Re: [Libreoffice-qa] Backtrace on Linux

2014-06-06 Thread Jay Philips
Hi Rob,

Yes i installed a TDF build to /opt/.

Regards,
Jay Philips

On 06/06/2014 07:49 AM, Robinson Tryon wrote:
 On Thu, Jun 5, 2014 at 6:36 PM, Jay Philips philip...@hotmail.com wrote:
 Hi All,

 I submitted my first windows and linux backtraces today to fdo#79569,
 and would love feedback on it so i know i've done it right. On the linux
 site, i noticed that when i run 'soffice --backtrace', one of the lines
 that it outputs is Reading symbols from
 /opt/libreoffice4.2/program/soffice.bin...(no debugging symbols
 found)...done. which makes me think i'm missing something. So are all
 linux installations from the .tar.gz files found on the website and in
 the daily builds, debug enabled?
 I believe that all of our regular tarballs are unstripped, yes. Did
 you install a TDF build to /opt, or is that a distro-supplied build?

 Cheers,
 --R

 ---
 Robinson Tryon
 LibreOffice Community Outreach Herald
 Senior QA Bug Wrangler
 The Document Foundation
 qu...@libreoffice.org
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Re: [Libreoffice-qa] Backtrace on Linux

2014-06-06 Thread Jay Philips
Hi Christian,

So that means it not possible to debug on linux unless its master, which
is a 1gb download, or else me compiling an official release with
--enable-debug. If so, then i think the instructions on the backtrace
debugging on linux on the wiki may need to be modified 
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace


Regards,
Jay Philips

On 06/06/2014 03:14 PM, Christian Lohmaier wrote:
 Hi Jay, *,

 On Fri, Jun 6, 2014 at 12:36 AM, Jay Philips philip...@hotmail.com wrote:
 So are all
 linux installations from the .tar.gz files found on the website and in
 the daily builds, debug enabled?
 Release builds don't have debug stuff enabled/don't come with symbol
 information.

 There's a tinderbox that creates a build with --enable-debug switch
 (which is more than only enabling symbols, mentioned for completeness'
 sake)

 build did fail for a while, but now it succeeds - due to the size of
 the builds, it is only provided in one variant (a plain tarball), and
 not as rpm and deb packages:
 http://dev-builds.libreoffice.org/daily/master/Linux-rpm_deb-x86@45-TDF-dbg/current/

 ciao
 Christian
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[Libreoffice-qa] Anyone with a scanner

2014-06-06 Thread Jay Philips
Hi All,

Came across a bug report 
https://www.libreoffice.org/bugzilla/show_bug.cgi?id=79483  which i
cant triage as i dont have a scanner. :) User claiming that he's unable
to exit the scan dialog after finishing the scan.

-- 
Regards,
Jay Philips

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Re: [Libreoffice-qa] New Whiteboard Statuses

2014-06-05 Thread Jay Philips
Hi Joren,

Looking over keywords, you are correct that it has 'have-backtrace', it
even has 'want-backtrace', and it also has keywords that arent that
useful in the keyword field like bibisected (used in WhiteBoard),
NEEDINFO (used in status), and notourbug (used in status).

Regards,
Jay Philips

On 06/05/2014 04:36 PM, Joren DC wrote:
 Hi,

 Jay Philips schreef op 5/06/2014 4:45:
 I think it might be a good idea to include the following whiteboard
 keywords -

 HasDebug or HasBacktrace  HasStrace - When the bug reporter or
 commenter has included the backtrace or strace output, so devs can
 easily see this list
 I didn't invent it, but we have a keyword with 'have-backtrace' for
 this purpose.

 Kind regards,
 Joren
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