Re: [Libreoffice-qa] Streamlining Improving Triage Efforts

2013-04-25 Thread Rainer Bielefeld

Joel Madero schrieb:


So I'm trying to streamline


Hi,

looks plausible. Unfortunately the queries for UNCONFIRMED bugs are not 
reliable (not because of technical issues, but because info in the 
reports often is incorrect), so that the priority often is not clear 
until the work has been done. And often the workflow needs a different 
proceeding than to follow the priorities, because wrangling with a bug 
shows relations to other bugs what also still needs clarification, what 
leads to other bugs  Sometimes it costs a week or so until I have 
checked all possible relations and added all required info.


But nevertheless, it might help to avoid long pending regressions if 
everybody at least tries to do the most important (looking) things first.


Best regards

Rainer
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[Libreoffice-qa] Role of the QA calls

2013-04-25 Thread Rainer Bielefeld

Hi,

in discussions I sometimes read statements like  „...formal vote next 
call”. I think here some clarification is required.


The QA call has no command of the QA community. The calls and their 
participants are not a formal entity of TDF. The only legitimation of 
the results of these calls can be that decisions are wise, well and 
comprehensible founded, what would be an appropriate base that community 
might follow. Only a logic decision, promising success and plausible for 
the other members of the community grant acceptance. The sight of an 
accidental majority of accidental present laymen is irrelevant. TDF is a 
meritocratic institution, not a democratic one, and that's the same with 
the QA community.


So, of course, the calls may coordinate the work of the participants as 
they want. And some of the results are really great, for example the 
rework and additionally new creation of the QA Wiki and web pages. But 
if the talk is about things affecting other people's work or even do 
something what might be called decisions, the results should be 
presented to the community in clear, brief, transparent way like: „Our 
conclusion was that we should do abc because of def, we also thought 
about ghi and jkl, but we dismissed those alternative because of mno and 
pqr. If we don't hear concerns, xyz will proceed”.


So please think about the presentation of the results of the calls. To 
be honest - my regard concerning the QA calls is not good. All the 
decisions are reasoned with we agreed. That's not sufficient, the 
call has to reason why the rest of the community should accept and 
follow those ideas. Currently for many issues (not only related to QA 
calls) I only see actionism what often shows a lack of understanding of 
the complex matters. Because I do not want to compromise someone here in 
the project I choose an example from somewhere else, advice I got the 
last weeks often was very similar to this joke: 
https://issues.apache.org/ooo/show_bug.cgi?id=122133#c3.


The working sphere in the LibO project caused considerable discomfort 
for me, and because I doubt that this incompatibility can be solved, I 
decided to leave the LibO project. In future I will contribute to Open 
Source PLC Programming Libraries.


Bye


Rainer
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Re: [Libreoffice-qa] [libreoffice-marketing] Re: New QA Site - Press Release?

2013-04-23 Thread Rainer Bielefeld

Petr Mladek schrieb:


Please, do not move too much content there unless it will be easy to
update it.


Hi,

yes, such technical details should remain in the Wiki were they can be 
adapted easily to latest results.


The Silverstripe version should have focus on nice viewing and inviting, 
clear description of QA activity. Of course several details  can be 
listed, also Parallel Installation (in some kind of presenting our 
tools or whatever), but the Silverstripe version should only present 
the possibility of having several LibO Versions on the Computer for 
testing and comparison (what also might be interesting for deciders), 
technical details should remain in the Wiki.



Anyway, I appreciate the activities to create good and well structured
documentation.


+1

CU

Rainer
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Re: [Libreoffice-qa] fdo#63680 - Windows builds of Master - Writer crashing

2013-04-23 Thread Rainer Bielefeld

V Stuart Foote schrieb:
 I asked a very specific question that is appropriately

addressed to any active QA participant--is  there anyone that is building
master on Windows and not having the problem of fdo#63680?



Hi,

of course that is an appropriate and useful question. That is one of the 
intentions of this list, to attract attention and ask for help 
concerning a tricky bug. And also discussion whether an additional 
tinderbox can be crated and other organizational questions can and 
should be discussed here. And most of it not in the bug, but a Link (in 
the Bug) to the thread in the archive might be useful).


But all bug related results (I still see that with ... and so on) 
should be added as a comment to the Bug, so that all relevant info is 
available there.


Best regards


Rainer
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Re: [Libreoffice-qa] FAQ for qa.libreoffice.org

2013-04-23 Thread Rainer Bielefeld

Bjoern Michaelsen schrieb:


Hmmm, I kinda feel its not good to put that on a website with restricted access


Hi,

+1

I think we should distinguish 2 different (but overlapping, of course) 
areas.


a) What we here are talking about every day! What bugs are blockers, how 
to use Qa-Contact-field, ... and thousand other details. This clearly is 
something for the Wiki, that will be under construction forever.  And 
IMHO that does not interest a newbie and might discourage.


b) What makes this LibO product with User-QA different to MS Office? 
Are really developers interested what users find out? How does a report 
lead to a fix? And And And ... . Such questions and answers concerning 
the culture of our QA and convincing that _really_ every normal user 
with some LibO-experience and a little accurateness can do valuable 
contribution (what will lead to a better product for him) have their 
place on qa.libreoffice.org. And for that I recommend intensive 
collaboration with Marketing.


CU


Rainer
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[Libreoffice-qa] Writer Printing Bugs with LibO 4

2013-04-23 Thread Rainer Bielefeld

Hi all,

I think currently it is rather useless to submit additional bugs 
concerning WriterPrinting OLE problems. We already have lots of bugs 
similar to Bug 60280 - PRINTING of TABLE borders, borders around 
paragraphs and footer, some graphic elements suppressed by OLE objects 
in document, and as long as no dev has started bugfixing things will 
become only more unclear. And it's really not easy to decide what one 
might be a DUP of what one.


But it might be good to have enough sample documents to test a fix or 
fixes under all thinkable conditions. We can rededicate Bug 63842 - OLE 
object and line get misplaced as a sample document collection, where 
documents can be attached without big thinking about what of the lots of 
aspects we already have seen that document might be? That would save 
time now, and when we have fixes and see some more clear what problems 
are remaining we can do lots of tests with those documents, if the 
problem has disappeared they simply can be obsoleted one by one with a 
short comment.


So we can collect some more test documents without swelling the zoo of 
related bugs.


Florian, what do you think?

CU

Rainer
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Re: [Libreoffice-qa] After EOL has been reached...

2013-04-23 Thread Rainer Bielefeld

Robinson Tryon schrieb:

Rainer, how does this plan sound to you?


Hi Robinson,

not good! We will not create complicated wrong rules for things what are 
easy to understand. And whether a Version still is useful for indicating 
where in the history a (newly reported) bug appeared has nothing to do 
with the date of the last build. So already the subject of this thread 
is misleading for this issue.


LibO-Bugzilla admins will switch old Versions to inactive when they 
see that no more (or very few) bugs appear newly in BZ with that 
version. That's the only indicator that counts, that already is in 
progress, no reason for concerns.


It seems that 3.4 will reach a status what sill allow to switch inactive 
the non-release versions (see statistics for last half year [1]) soon.


I would appreciate a stop of this rather useless discussion.


Rainer


[1] 
https://bugs.freedesktop.org/report.cgi?x_axis_field=componenty_axis_field=versionz_axis_field=query_format=report-tableshort_desc_type=allwordssubstrshort_desc=product=LibreOfficelongdesc_type=allwordssubstrlongdesc=bug_file_loc_type=allwordssubstrbug_file_loc=status_whiteboard_type=allwordssubstrstatus_whiteboard=keywords_type=allwordskeywords=bug_id=bug_id_type=anyexactemailtype1=substringemail1=emailtype2=substringemail2=emailtype3=substringemail3=chfield=[Bug+creation]chfieldvalue=chfieldfrom=-180dchfieldto=Nowj_top=ANDf1=versiono1=regexpv1=^3.4f2=versiono2=notsubstringv2=releasef3=noopo3=noopv3=format=tableaction=wrap

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Re: [Libreoffice-qa] Writer Printing Bugs with LibO 4

2013-04-23 Thread Rainer Bielefeld

Florian Reisinger schrieb:


I totally agree and closed my bug(s) created today...


Hi,

I would simply call the bug Test Document for Bug xxx and leave it 
open related to Bug 60280. And if someone on German mailing list, 
ASK-LibO or wherever thinks he has an interesting related sample 
document he also can attach it there. Such a bug with sample documents 
will not be closed before all samples have been used for testing related 
fixes.



Best regards

Rainer
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Re: [Libreoffice-qa] New text for NEEDINFO Changes

2013-04-21 Thread Rainer Bielefeld

Joel Madero schrieb:

This bug has been in NEEDINFO state for more than 180 days


Hi,

this text IMHO is much too elaborated and prim, please do not use it.

If you plan such actions please leave a related description in the Wiki, 
most here do not have the time to find all scattered info in various 
threads. Currently I haven't a clue how the text will be used.
As personal Mail? As comment in The bug? For comments in the Bug please 
consider that queries have an important role for bug wrangling, and the 
text uses several possible key words like

regular, information, time, ...

Please limit the comment to 1 line + a link to text in the Wiki 
concerning more info!


And BTW, still nobody was able to contribute a plausible explication 
concerning the benefit of these auto-closes (except hope that some users 
will contribute more useful info, but my experience is that most of them 
only write still in version ...) - or did I miss something?


CU


Rainer
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Re: [Libreoffice-qa] [LibreOffice-QA] Conference Call 2013-04-19 - Agenda Minutes

2013-04-20 Thread Rainer Bielefeld

Sophie Gautier schrieb:


please consider that we (FR group) are acting as a community and not as
individuals,



Concerning this process
https://wiki.documentfoundation.org/QA/BSA/Localization
it seems a bit bureaucratic to me.


Hi Sophie,

I agree. Currently I see a tendency that the QA calls generate decisions 
and want to change proceedings without knowing enough concerning 
existing proceedings. The advisable way would be to ask the French QA 
team via mailing list to leave some notes in the Wiki how they proceed 
(or how they plan to proceed). If then someone has ideas for 
improvements he can start a discussion with the team within the team (as 
a newbee there). And only with very good urgent reasons (coordinations 
needs between such sub-communities or whatever) a discussion may be 
started on international level.


What's more or less the same what Sophie said more friendly.

BTW, @Sophie:
Is the BSA-Fr already working or at least is there some concrete goal 
when it should work [2]? If the problems still will need some time for a 
solution, and also may be for bug reports in French language what will 
find their way into Bugzilla also in future, I can offer a Bugzilla 
solution. The qa@fr mailing list will get exactly 1 mail if the list 
will be added as QA-contact or similar. If the 10 key bug wranglers [1] 
know how to proceed that should work nearby 100% perfect. Precondition 
is that the list has a Bugzilla account, the rest are some smart e-mail 
settings for the account.


I prefer such a solution to the current proceeding to add French 
language users to CC.


If you are interested please simply discuss on the fr-qa list and send a 
ping to me if I can help.



Best regards



Rainer



Addendum:
[1]
--- Top 10 wranglers March 2013 ---
LibreOffice at bielefeldundbuss.de306
joren.libreoffice at telenet.be   271
jmadero.dev at gmail.com  197
bfo.bugmail at spamgourmet.com180
stgohi-lobugs at yahoo.de 152
serval2412 at yahoo.fr 99
cno at nouenoff.nl 81
vstuart.foote at utsa.edu  59
michael.meeks at novell.com58
lionel at mamane.lu57


Hyperlinks
[2] 
https://wiki.documentfoundation.org/QA/BSA/Localization#Who_is_in_charge_of_a_localized_BSA.3F


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Re: [Libreoffice-qa] After EOL has been reached...

2013-04-20 Thread Rainer Bielefeld

Robinson Tryon schrieb:

Per discussion at the meeting today, we generally agreed to the following:


Hi,

I left some hints and thoughts on 
https://wiki.documentfoundation.org/Talk:QA/Meetings/2013/April_19.


CU

Rainer
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Re: [Libreoffice-qa] mailing list administration - SPAM Sender Filters

2013-04-19 Thread Rainer Bielefeld

Hi all,

today I replaced lots of single E-Mail addresses in the sender 
blacklist by smart ReExp filters, what should find also similar 
addresses. I hope that will reduce amount of SPAM here, I will continue 
that rework soon.


Best regards


Rainer
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Re: [Libreoffice-qa] Question : FILEOPEN bug vs 'filters and storage' bug

2013-04-18 Thread Rainer Bielefeld

Adam Fyne schrieb:


What is the difference between bugs posted under 'Writer' section with the 
keyword 'FILEOPEN',



Hi Adam,

although the answer might not be really satisfying: Components starting 
with a lowercase [1] are for developers wrangling deep in the guts of 
LibO, we normal users normally don't have the skills to follow 
discussion there. But they are not unused [2]. Sometimes developers 
submit such bugs to track the activities in a particular code area, 
sometimes a normal FILESAVE Bug mutates because developers see some 
deeper relations they want to proceed.


Resume (very similar to Michael's): That's for the core developers, 
don't care about these Components, there are good reasons why they do 
not appear in the Bug Submission Assistant.


But I see a problem, [2] shows a lot of bugs where the filters and 
storage Component only is worrying, I believe any UNCONFIRMED Bug there 
[3] is suspicious. If users select one of these Components they only 
prevent other users from checking and confirming. I will take that on my 
review-todo list.


Best regards


Rainer



Hyperlinks
[1] 
https://wiki.documentfoundation.org/BugReport_Details#filters_and_storage


[2] 
https://bugs.freedesktop.org/buglist.cgi?query_format=advancedcomponent=filters%20and%20storageproduct=LibreOfficelist_id=287789


[3] 
https://bugs.freedesktop.org/buglist.cgi?list_id=287812o1=regexpquery_format=advancedbug_status=UNCONFIRMEDbug_status=NEEDINFOcomponent=contribcomponent=filters%20and%20storagecomponent=frameworkcomponent=sdkproduct=LibreOffice



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Re: [Libreoffice-qa] mailing list administration - SPAM Filters

2013-04-18 Thread Rainer Bielefeld

Hi all,

today I repaired a broken sender filter (what might have caused some 
additional SPAM on this list) and added some additional SPAM filter 
rules. Most of them will simply discard the messages, some of them hold 
the mails for moderation.


@Florian:
Please tell me if no. of moderation mails will become unreasonable

Best regards


Rainer
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Re: [Libreoffice-qa] BSA and Component WWW-Sub-component

2013-04-17 Thread Rainer Bielefeld

Marc Paré schrieb:

[...] LibreOfficeBox is not in the list. Should it not be included?



Hi Marc,

I don't think so, for 1 Bug all 3-4 years sub component all other 
problems should be sufficient ;-)


So it looks:
https://bugs.freedesktop.org/show_bug.cgi?id=63648

Best regards


Rainer
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[Libreoffice-qa] How to exclude Bugzilla Sub Components from BSA

2013-04-14 Thread Rainer Bielefeld

Hi,

some of our Sub Components have been created to grant easy and 
effective queries, but it is rather improbable that someone using the 
BSA will need these Sub Component for a bug report. Such Sub components 
can be defined on the help pages for the components as I demonstrated 
for Tinderbox on

https://wiki.documentfoundation.org/BugzAssHlp_WWW_long

Adventages and possible disadvantages see on Talk page there. Please 
feel free to add more thoughts.


How that can work for a Component without separate help template I 
demonstarte here

https://wiki.documentfoundation.org/QA/BSA/BugReport_Details#Presentation

@Joel: I hope that will not break BSA update functions, but I am optimistic.

Best regards


Rainer
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Re: [Libreoffice-qa] Version in fdo version picker for SI-GUI

2013-04-14 Thread Rainer Bielefeld

Florian Reisinger schrieb:


As this (SI-GUI) is now an official LibreOffice project I lost the
tracker at github


Hi Florian,

thank you for the great tool. I will take your request to the wishlist. 
Joel and I stumbled upon several inconsistencies and some incompleteness 
in the Bugzilla Components system, and I promised to create a draft of a 
ToDo for further discussion in the Wiki End of April.


Currently I think that SI-GUI will not produce many Bug reports, so that 
an own component might be a little excessive. A quick solution I will 
promise here in few minutes.


Best regards


Rainer
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Re: [Libreoffice-qa] Version in fdo version picker for SI-GUI

2013-04-14 Thread Rainer Bielefeld

Florian Reisinger schrieb:

Hi Florian,

how will distribution be in future? A solution with Extensions website 
(what will need the latest build there) or will you remove SI-GUI from 
there and only contribute links on the QA Wiki pages and similar?


Best regards


Rainer
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Re: [Libreoffice-qa] Version in fdo version picker for SI-GUI

2013-04-14 Thread Rainer Bielefeld

Hi Florian


Here a quick solution keeping the current Extensions Component with 
correct Bugzilla Syntax you see on

https://wiki.documentfoundation.org/BugReport_Details#Extensions
 until we have a final decision. Unfortunately (of course) the SI-GUI 
name will break consistence with older reports (Server Installation 
GUI), but that should not be a big problem.


The Sub Component will not appear in BSA Picker

If you do not want to keep Extensions Website up to date with latest 
builds you should leave a link to the now download location in the 
Version description or elsewhere.


And yes, I am happy that we are getting some progress in QA Wiki what 
was very outdated and with unclear structure.


CU

Rainer
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Re: [Libreoffice-qa] Bugzilla administration info - 3.3 non releases removed from Version Selector

2013-04-12 Thread Rainer Bielefeld

As announced here
http://lists.freedesktop.org/archives/libreoffice-qa/2013-April/004128.html
today I unchecked Bugzilla flag Enabled For Bugs for following versions.

So following versions will be removed from the LibO Versions dropdown 
for bug reports and for editing existing bugs. The versions will stay 
available for Queries.


Version... Active   Bugs Action
---
3.3.0 Beta3No98  Delete: disabled months ago
3.3.0 RC1  No   127  Delete
3.3.0 RC2  No   146  Delete
3.3.0 RC3  No69  Delete
3.3.0 RC4  No70  Delete
3.3.1 RC1  No49  Delete
3.3.2 RC1  No18  Delete
3.3.2 RC2  No24  Delete

This measure is to keep size of the dropdown acceptable, I am planning 
the same for 3.4 when I see that we have more or less no more reports 
for 3.4-non-release Versions.


3.3.0 Beta2 for inherited bugs and the 3.3 releases will stay active for 
reports of bugs what appeared with 3.3.x. Exact Version info should be 
contributed in the bug report.


After a fix for Bug 55460 - BUGZILLAASSISTANT: Exclude inactive 
versions from version selector
 https://bugs.freedesktop.org/show_bug.cgi?id=55460 also BSA version 
picker will become a little shorter.


CU

Rainer


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desired please in extra threads to keep this one clear and short.

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Re: [Libreoffice-qa] Removing LibO 3.3 from Versions dropdown in Bugzilla

2013-04-10 Thread Rainer Bielefeld

Rainer Bielefeld schrieb:


I am thinking about a Version picker cleanup by removing most 3.3.
Versions.


Hi,

unfortunately that only will bring progress for the Bugzilla Version 
Dropdowns, but not for the BSA Vrsion selectors before a fix for Bug 
55460 - BUGZILLAASSISTANT: Exclude inactive versions from version 
selector https://bugs.freedesktop.org/show_bug.cgi?id=55460


But inactive Versions do not cause Problems for BSA bug submissions for 
those versions, so that BSA problem does not hinder.


CU

Rainer
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Re: [Libreoffice-qa] Lifecycle of builds?

2013-04-10 Thread Rainer Bielefeld

Pedro wrote:


Does this also mean that 3.4 versions can already be removed from the
bugzilla Version picker? And 3.5 versions after the 18th of this month?


Hi Pedro,

no, we can't. Version info in BZ should show where the bug appeared (or 
at least has been observed the first time), also see

https://wiki.documentfoundation.org/BugReport_Details#Version.
That has nothing to do with our maintenance for a Version branch.
Please also see
[Libreoffice-qa] Removing LibO 3.3 from Versions dropdown in Bugzilla, 
where I demonstrated some criteria for versions removal.


I think End of 2013 we can think about something similar for 3.4.

Best regards


Rainer
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Re: [Libreoffice-qa] Lifecycle of builds?

2013-04-10 Thread Rainer Bielefeld

Pedro schrieb:


The point here is that if a version is past the EOL and nobody will fix bugs
in that branch, there is no point in reporting bugs first observed in 3.4 or
3.5 (otherwise you should NOT remove 3.3 from the list either)


Hi Pedro,

you are completely wrong, I doubt that you read the linked texts.


Isn't that up to the BOD to decide? If the EOL was after 6 months why End of
2013?


I do not see to what you refer, my comment was concerning removal of 3.4 
versions from BZ Version picker (the same way I will do for 3.3 this 
week), what is completely out of BODs interest.


CU


Rainer
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[Libreoffice-qa] Removing LibO 3.3 from Versions dropdown in Bugzilla

2013-04-08 Thread Rainer Bielefeld

Hi,

I am thinking about a Version picker cleanup by removing most 3.3. Versions.

Currently we have 14 different Versions in the picker.
We obviously still need 3.3.0 Beta 2, what is our Version for 
inherited Bugs.


Within the last 180 days we had 50 bug reports for the other 3.3. 
Versions [1], all of them for releases. For Comparison: first 6 Months 
1220: 67 reports, 3 ones for releases [2], last 6 Months of 2012 55 
ones, 3 ones for RC [3].


For 3.3 we have no bibisecting, so that it is impossible for QA to 
narrow down appearance of bug precisely, and I doubt that for developers 
it sould make a big difference whether the report is for 3.3.0 RC3 of 
3.3.0 RC4.


So I believe we should mark the not-release-3.3 as inactive, what means 
they will stay for the bugs where they are used, but can not be used for 
new bug reports (except by the LibO Bugzilla Administrators) because 
they will no longer be shown in the Versions selector.


If I do not see concerns here I will do the remove End of the week.

CU


Rainer

P.S.: We need a fix for [Bug 58973] Broken Query result to avoid such 
monster Query links





Hyperlinks:
[1] 
https://bugs.freedesktop.org/report.cgi?x_axis_field=componenty_axis_field=versionz_axis_field=query_format=report-tableshort_desc_type=allwordssubstrshort_desc=product=LibreOfficecomponent=Android+Impress+Remotecomponent=BASICcomponent=Chartcomponent=contribcomponent=Databasecomponent=Documentationcomponent=Drawingcomponent=Extensionscomponent=filters+and+storagecomponent=Formula+Editorcomponent=frameworkcomponent=graphics+stackcomponent=Installationcomponent=Libreofficecomponent=Linguisticcomponent=Localizationcomponent=Presentationcomponent=Printing+and+PDF+exportcomponent=sdkcomponent=Spreadsheetcomponent=UIcomponent=Writercomponent=WWWresolution=---resolution=FIXEDresolution=WONTFIXresolution=DUPLICATEresolution=WORKSFORMEresolution=MOVEDresolution=NOTABUGresolution=NOTOURBUGlongdesc_type=allwordssubstrlongdesc=bug_file_loc_type=allwordssubstrbug_file_loc=status_whiteboard_type=allwordssubstrstatus_whiteboard=keywords_type=all

wordsk
eywords=bug_id=bug_id_type=anyexactversion=3.3.0+Beta3version=3.3.0+RC1version=3.3.0+RC2version=3.3.0+RC3version=3.3.0+RC4version=3.3.0+releaseversion=3.3.1+RC1version=3.3.1+releaseversion=3.3.2+RC1version=3.3.2+RC2version=3.3.2+releaseversion=3.3.3+releaseemailtype1=substringemail1=emailtype2=substringemail2=emailtype3=substringemail3=chfield=[Bug+creation]chfieldvalue=chfieldfrom=-180dchfieldto=Nowj_top=ANDf1=noopo1=noopv1=format=tableaction=wrap

[2] 
https://bugs.freedesktop.org/report.cgi?x_axis_field=componenty_axis_field=versionz_axis_field=query_format=report-tableshort_desc_type=allwordssubstrshort_desc=product=LibreOfficecomponent=Android+Impress+Remotecomponent=BASICcomponent=Chartcomponent=contribcomponent=Databasecomponent=Documentationcomponent=Drawingcomponent=Extensionscomponent=filters+and+storagecomponent=Formula+Editorcomponent=frameworkcomponent=graphics+stackcomponent=Installationcomponent=Libreofficecomponent=Linguisticcomponent=Localizationcomponent=Presentationcomponent=Printing+and+PDF+exportcomponent=sdkcomponent=Spreadsheetcomponent=UIcomponent=Writercomponent=WWWresolution=---resolution=FIXEDresolution=WONTFIXresolution=DUPLICATEresolution=WORKSFORMEresolution=MOVEDresolution=NOTABUGresolution=NOTOURBUGlongdesc_type=allwordssubstrlongdesc=bug_file_loc_type=allwordssubstrbug_file_loc=status_whiteboard_type=allwordssubstrstatus_whiteboard=keywords_type=all

wordsk
eywords=bug_id=bug_id_type=anyexactversion=3.3.0+Beta3version=3.3.0+RC1version=3.3.0+RC2version=3.3.0+RC3version=3.3.0+RC4version=3.3.0+releaseversion=3.3.1+RC1version=3.3.1+releaseversion=3.3.2+RC1version=3.3.2+RC2version=3.3.2+releaseversion=3.3.3+releaseemailtype1=substringemail1=emailtype2=substringemail2=emailtype3=substringemail3=chfield=[Bug+creation]chfieldvalue=chfieldfrom=2012-01-01chfieldto=2012-06-26j_top=ANDf1=noopo1=noopv1=format=tableaction=wrap

[3] 
https://bugs.freedesktop.org/report.cgi?x_axis_field=componenty_axis_field=versionz_axis_field=query_format=report-tableshort_desc_type=allwordssubstrshort_desc=product=LibreOfficecomponent=Android+Impress+Remotecomponent=BASICcomponent=Chartcomponent=contribcomponent=Databasecomponent=Documentationcomponent=Drawingcomponent=Extensionscomponent=filters+and+storagecomponent=Formula+Editorcomponent=frameworkcomponent=graphics+stackcomponent=Installationcomponent=Libreofficecomponent=Linguisticcomponent=Localizationcomponent=Presentationcomponent=Printing+and+PDF+exportcomponent=sdkcomponent=Spreadsheetcomponent=UIcomponent=Writercomponent=WWWresolution=---resolution=FIXEDresolution=WONTFIXresolution=DUPLICATEresolution=WORKSFORMEresolution=MOVEDresolution=NOTABUGresolution=NOTOURBUGlongdesc_type=allwordssubstrlongdesc=bug_file_loc_type=allwordssubstrbug_file_loc=status_whiteboard_type=allwordssubstrstatus_whiteboard=keywords_type=all

wordsk

Re: [Libreoffice-qa] How to change QA processes: was: What should we do with bugs filed against Extensions/Templates?

2013-04-07 Thread Rainer Bielefeld

Petr Mladek schrieb:


Ah, this sounds pretty bossy.


Hi,

yes, may be. My tone reflects my exception. I see too much unqualified 
discussion. Before thinking about changes everybody should have have 
understood the current system, why it is how it is? With such a base 
improvement seems more promising I know, that sounds rather obdurate, as 
I would want to defend my creation against any change. That's wrong. 
But I am such kind of Swiss wrist watch maker. 50 years ago that was an 
admired art, today it's considered spinning mills.


Quality Assurance has to do something with quality, and we have to 
observe and grant the quality of your own work. And here I have serious 
concerns.


Let's take Bug 63210 - EDITING: Superscript Defaults incorrect. Joel, 
please excuse me for taking that example, it was the first but I saw 
this morning in my New bug reports folder, and it's a typical one for 
observations I see with rising number in the last months. The goal seems 
to be to get the reports out of the QA process as quick as possible 
(because we have so many untouched reports), but I do not like that way, 
that only increases the amount of unfixed confirmed bugs. If we cans 
save 5 developer minutes at each bugs with careful research, that's a 
potential of 55 hours for the 679 bugs what changed to NEW in March 
2013. That's 1 work of week for a busy developer!


It has status NEW, what means ready for bugfixing,
https://wiki.documentfoundation.org/QA/BugTriage#Step_5._Set_Status 
item 1, but I believe it's not:


a) We have a report without info concerning Version and OS, and a 
confirmation for 1 Linux distribution. So current knowledge (for the 
moment) seems to indicate a LINUX problem? Should the report leave QA 
process (NEW) without having this corrected or at least mentioned? 
Well, I confirm that for WIN, and so finally the found OS selection is 
correct, but without reasoning that's simply wrong. Reporter should be 
asked for related info.


b) In between we have 3.6.6.2, what might be the next release. Shouldn't 
be checked whether the problem has been solved in between?


c) This problem is text language related (of course), in German text 
language this auto correct does not exist. That might lead to the roots 
of the problem, I would have liked to find out where that problem started.


d) It should be stated that the problem is limited to Enter after the 
date, works fine if you simply type a space or even after 
Shift+Enter or Control+Enter.	


e) Not only Writer is affected, same in Calc with Control+Enter and 
Draw (and so probably Impress), might also appear in Base.


f) The summary line still has that meaningless incorrect. After QA it 
should be AUTOCORRECT: Superscript of English ordinal number suffixes 
continued behind 'Enter' directly after suffix. Or similar!
Queries for DUPs really are painful if you have lots of bugs only 
distinguishable by the words improperly and incorrect in Summary.


g) Back to versions: This worked fine in 3.3.3, so it seems interesting 
to know where this problem appeared? And it's a regression.


h) The example in the report seems a little misleading to me because of 
the parenthesis around the date. The screenshot shows what reporter 
typed, but I would have mentioned what I typed exactly (well, this is 
splitting hairs)


i) May be I even would have tested whether the bug persists with new 
User Profile? But I doubt that it's related and so I think I would have 
written I doubt that it's profile related


k) And after having added all this information I would think about 
adding András to CC. I agree with minor rating and we should not 
bother developers with too many odds and ends, but on the other hand a 
known bug can be integrated into the work flow for a fix some later.


l) And I would have thought about an enhancement request for localized 
list numbering with correct localized ordinary numbers, but that already 
is quite a different thing.


And so back to the beginning. I like to co work with Swiss wrist watch 
makers, these guys who know for every of their actions at work why they 
do it exactly how they do it, and who always check whether there is a 
possibility how they could do better.


The question is whether there is a place for these people in the LibO 
community. From my point of view, at some places I see too much 
actionism instead of careful work and enhancement (beneath a lot of good 
work, of course), and that's a pain for me. We Swiss wristwatch makers 
need a wristwatch maker workshop with wristwatch makers tools, and I 
doubt that this workplace will be kept in the LibO project. I will not 
change the principles of my way of working, when my workplace will have 
vanished I will not whine, but simply move to a new place where I can 
work with congenial colleagues.


Of course I should have mentioned that I like the efforts to interest 
more people for bug wrangling, the cleanup in the QA wiki, the thoughts 
ofa more 

Re: [Libreoffice-qa] Header of the Print Dialog: Localisation?

2013-04-06 Thread Rainer Bielefeld

Hi Andreas,

disc...@de.libreoffice.org is already working on the problem

Best regards


Rainer
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Re: [Libreoffice-qa] Bugzilla administration info - Help for

2013-04-06 Thread Rainer Bielefeld

Jochen schrieb:


I added links to bugzilla from the German QA-Wiki (see [1]). Is it okay?


Hi Jochen,

I also am not satisfied with the current search by click on the Sub 
Component names. But I had no good ideas and to much other todos. So 
your query links might be a great service, but definitively they blow up 
the page size.


My first thoughts:
a) Currently that page already has much to much contents and is very 
unclear, so I am not happy to see 100 additional lines there. 
Additionally these links might appear in the BSA Help, where they also 
need more place. So I suggest to move that info to the Read more area.


b) The current design is a little too dominant. I would prefer some 
info bar what can be added to any Read more section, quick draft:



Status related Statistics

UNCONFIRMED | NEEDINFO |  REOPENED || CLOSED | REJECTED || Statistics


CLOSED includes Resolved and Verified for FIXED, WFM,
REJECTED for all INVALID, NOTOURBUG, ...

Statistics [1]

c) after some experiments Templates should be created for the links, 
what will ease maintenance


d) Pleasetest can be removed, we do not use that.

e) I recommend experiments and tests with a component what does not 
appear in BSA, like graphics stack or so.


So my conclusion: no objections againsst such query links in a little 
more space saving, less dominang design in the Read more areas. 
Recommend to use Templates directly when you start, because maintenance 
of the original very long links in lots of Help templates  would be very 
challenging.


It seems Qubit (bishop.robin...@gmail.com) is very active in that area 
with a cleanup, I think you should coordinate your ideas with him.


Best regards


Rainer



Hyperlinks:
[1] 
https://bugs.freedesktop.org/report.cgi?x_axis_field=resolutiony_axis_field=bug_statusz_axis_field=query_format=report-tableshort_desc_type=allwordssubstrshort_desc=product=LibreOfficecomponent=Databaselongdesc_type=allwordssubstrlongdesc=bug_file_loc_type=allwordssubstrbug_file_loc=status_whiteboard_type=allwordssubstrstatus_whiteboard=keywords_type=allwordskeywords=bug_id=bug_id_type=anyexactemailtype1=substringemail1=emailtype2=substringemail2=emailtype3=substringemail3=chfieldvalue=chfieldfrom=chfieldto=Nowj_top=ANDf1=noopo1=noopv1=format=tableaction=wrap

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Re: [Libreoffice-qa] New Bugzilla Version warning

2013-04-05 Thread Rainer Bielefeld

Tollef Fog Heen schrieb:



Seems to be asciibetical, and 4 sorts before M.


Hi Tollef,

yes, that matches with my results. Some inconsistencies with Versions 
starting with a non-numeric character we will discuss internally, may be 
we rename or live with it or ask you for a trick (no message for from or 
to Version starting with non-numeric). We will ask you for help if 
result of discussion is that we can't find a solution with our on-bord 
resources.


Thank you and best regards


Rainer
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Re: [Libreoffice-qa] How to report Enhancement Requests for FDO infrastructure (Bugzilla)

2013-04-04 Thread Rainer Bielefeld

Rainer Bielefeld schrieb:


If I do not read concerns



Hi,

no concerns, so done
https://wiki.documentfoundation.org/BugzAssHlp_WWW_long


CU

Rainer
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[Libreoffice-qa] New Bugzilla Version warning

2013-04-04 Thread Rainer Bielefeld

Hi,

I see that the Change to later Version Warning Enhancement is under 
construction - great!


I am planning to remove the Impress remote Versions from Bugzilla within 
next hours. I discussed that with Joel and consensus is that
a) currently we do not need that, it's enough to handle that like 
Extensions with Version (See in Summary)
b) We need a concept how to handle such new tools in Bugzilla, if I find 
the time I will start a todo (in the Wiki) together with Joel, soon.
What means for the new Enhancement: no need to think about these Remote 
Version items.


May I suggest to keep the Warning test some shorter? Like
Sure? Appropriate version is the one where the problem has been 
observed first. Guidelines link behind Appropriate Version


Best regards


Rainer
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Re: [Libreoffice-qa] Bugzilla administration info - Impress Remote Versions

2013-04-04 Thread Rainer Bielefeld

Today I removed the  Impress Remote Versions from Bugzilla.

Proceeding until a final Solution for bug handling with LibO related 
tools: Like with Enhancements

https://wiki.documentfoundation.org/BugReport_Details#Version_Picker:_Particular_Versions

CU

Rainer


P.S.: In this thread I want to keep you up to date, discussion if 
desired please in extra threads to keep this one clear and short.


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Re: [Libreoffice-qa] Bugzilla administration info - Impress Remote Versions

2013-04-04 Thread Rainer Bielefeld

Michael Meeks schrieb:


Thanks for the link - make sense to me, though I was confused by the
comment until I read the page.



Hi,

if someone has an idea for a more intuitive wording instead of (See in 
Summary) please let me know here in the list, tat can be modified 
without causing additional mail traffic.


Best regards


Rainer
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Re: [Libreoffice-qa] Bugzilla administration info - Help for

2013-04-04 Thread Rainer Bielefeld
Today I added full syntax BSA Help to the Wiki on 
https://wiki.documentfoundation.org/BugReport_Details#Android_Impress_Remote. 
Works fine from there (for example: selects correct Component Version in 
picker), should also work from BSA after an update there and fix the not 
working Read more ... problem.


CU

Rainer


P.S.: In this thread I want to keep you up to date, discussion if 
desired please in extra threads to keep this one clear and short.

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Re: [Libreoffice-qa] New Bugzilla Version warning

2013-04-04 Thread Rainer Bielefeld

Tollef Fog Heen schrieb:


It's actually there.  Now it even just displays when the list index
increases (that is, we assume the versions are sorted with the lowest on
top).  This seems to be true atm, at least.


Hi Tollef,

thank you for feedback. Unfortunately it seems some more sophisticated. 
Very most changes are indicated correctly, but for example take 
https://bugs.freedesktop.org/show_bug.cgi?id=63123, what is for 
4.0.1.2. Change to Master Old 3.6 (before 4.0.1.2), message will pop up. 
I also saw that problem at less showy changes, but currently I can't 
remember where. I will do some tests tomorrow.


Can you tell me the relation Index - order in Query Versions picker? 
So I can try to find a pattern.


Thank you and best regards


Rainer
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Re: [Libreoffice-qa] New Bugzilla Version warning

2013-04-04 Thread Rainer Bielefeld

Rainer Bielefeld schrieb:

but currently I can't
remember where. I will do some tests tomorrow.



Hm,

Browser cache or whatever else? Currently I indeed only see that Master 
old 3.6 special case where we get a wrong alarm.


CU

Rainer
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Re: [Libreoffice-qa] Wiki pages cruft cleanup

2013-04-02 Thread Rainer Bielefeld

Nino Novak schrieb:

Am 02.04.2013 11:45, schrieb Bjoern Michaelsen:

I cleaned up:


Hi,

yes, that really looks more pleasing than the boring default Wiki TOC 
page header, and it is much more clear, well arranged.


Best regards

Rainer
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[Libreoffice-qa] How to report Enhancement Requests for FDO infrastructure (Bugzilla)

2013-03-31 Thread Rainer Bielefeld

Hi Joel,

my experience is that FDO sitewranglers most times simply ignore 
Enhancement Requests concerning FDO infrastructure (Bugzilla) if there 
is no obvious support by ESC or other TDF well known official members. 
So I created my recommendation on 
https://wiki.documentfoundation.org/QA-FAQ#How_to_report_Enhancement_Requests_for_FDO_infrastructure.


Most requests like Bug 59869 - Please consider enabling Whining in 
Bugzilla

 https://bugs.freedesktop.org/show_bug.cgi?id=59869
are well founded, no long discussion will be required, but 1/2 minute 
during the ESC call for a any concerns? - no! might be well invested.


If I do not read concerns I will add a note to the LibO/Bugzilla 
Component Help for BSA.


Best regards


Rainer
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Re: [Libreoffice-qa] French bug in Bugzilla

2013-03-30 Thread Rainer Bielefeld

Sophie Gautier schrieb:


Just send the bug id to the qa@fr list any time you find one and we will
deal with it.


Hi,

but that's only possible for subscribers?

Jean Baptiste Faure jbf.fa...@sud-ouest.org told on this list that he 
is willing to translate reports in French language, from time to time I 
ask him for help.


CU

Rainer
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Re: [Libreoffice-qa] What should we do with bugs filed against Extensions/Templates?

2013-03-30 Thread Rainer Bielefeld

Robinson Tryon schrieb:


Bugzilla is for bugs that we're willing to address/fix as a project,



Hi Robinson,

I am (more or less) the the creator of the LibO Bugzilla bug tracking 
system, so I think I have some overview what should be done and what 
should not be done.



I'll leave some notes there, and make a note about that page section
in the agenda for our next meeting. What do you think about moving
that proposal to the 'Talk' page for BugTriage?


No! Consider that text as the current regulations for the proceeding, if 
you or anybody else has well founded suggestions he can simply add 
amendments or corrections with some explications on the talk page. 
Please excuse me for my direct statement: we do not need a theoretical 
consideration here, the experienced key players know how to handle that.


Butneverthless  I agree with some of your and especially Cor's 
arguments, it is important to state that it's a LibO / TDF service to 
contribute a platform to make public the Extensions, but the Extensions 
are out of our responsibility, and users install them on their own risk 
and have no claims against LibO concerning correct function of the 
extensions, maintenance and so on. Especially unexperienced end users 
might draw wrong conclusions if they find a bug report concerning an 
extension among all the other LibO related bug reports. I will add an 
additional hint in the Bugzilla and BSA Help for that Component so that 
everybody can see that the handling of Extension bugs might differ from 
the handling of bug report related to LibO core components.


If somebody thinks we need some more explication / clarification on the 
Extensions Website, he should simply submit a bug report. Experts will 
find that, discuss if necessary and contribute a fix.


Best regards


Rainer
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Re: [Libreoffice-qa] Bugzilla administration info - Component 'Extensions'

2013-03-30 Thread Rainer Bielefeld
Today I added myself as Default QA contact to ensure that Authors of 
the Extensions will be informed about the bug. Currently the author is 
invisible for most users on Extensions Website.


I will check existing Bugs and contact authors where necessary.

I will try to find a solution with Andreas Mandke.


CU

Rainer


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Re: [Libreoffice-qa] Priorizing Chart

2013-03-27 Thread Rainer Bielefeld

Joel Madero schrieb:



I added the source document to the wiki:


Hi Joel,

the .jpg in the wiki is portrait, your document.draw landscape. I would 
prefer portrait, because that  would match better with the normal use of 
those flowcharts. Is an alternative top-down-workflow portrait version 
available?


With all I do I would prefer small evolution steps to the known public 
version.


CU

Rainer
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Re: [Libreoffice-qa] Explanations on the NL BSA purpose

2013-03-20 Thread Rainer Bielefeld

Hi Sophie,

with the fix for Bug 60958 BUGZILLAASSISTANT: Greeting text should tell 
that goal is to make bug reproducible
 https://bugs.freedesktop.org/show_bug.cgi?id=60958 the greeting text 
now tells the requirements for a good report some more clearly.


I recommend to adapt the French greeting in a similar way.

Best regards

Rainer
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Re: [Libreoffice-qa] mailing list administration - SPAM Filters

2013-03-19 Thread Rainer Bielefeld

Hi all,

today I corrected a SPAM filter rule with consequence Hold for 
moderation; it also caught some Mails what should have been sent to the 
mailing list. I hope that now will work correctly.


@Florian:
Please ping me if you find false alerts (I will also check from time to 
time).


Best regards


Rainer


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Re: [Libreoffice-qa] mailing list administration

2013-03-17 Thread Rainer Bielefeld

Florian Reisinger schrieb:


Indeed The message headers matched a filter rule from floeff (and you)...



Hi Florian,

it's important that I can see those mails and check what filter rules 
have been matched; only so I can improve the filters. Please ping me if 
your find something unexpected in the moderation line without touching 
the mails.


Thanks and best regards

Rainer
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Re: [Libreoffice-qa] Fwd: Fwd: Bug sur Nouveau dans le BSA français!

2013-03-16 Thread Rainer Bielefeld

Hi Rob,

I saw, that I got e-mails concerning my BSA-FR test bug submissions with 
CC for French QA list (Bug sur Nouveau dans le BSA français!). Is that 
for test affairs or the plan for the general proceeding in future?


It's a French-QA-List decision, but I would not be happy with such 
additional mails. I use feeds with well considered queries what tell me 
that a bug what might meet with my skills and/or interests has been 
submitted. I think that that is more efficient.


My main concern:

I urgently recommend to avoid any appearance that we would encourage 
users to submit Bugs in French (or whatever else in future) language. My 
experience is that briefness and clarity of a Bug are important 
conditions for a quick bug fix. If a developer has to work through a 
very long Bug with lots of comments and may be non-English discussions 
in it he will be deterred.


I consider any French BSA UI without a hint that English is preferred 
Language as a bug.


I know, it's something completely new, but may be a better solution 
might be a checkbox:

a) if reporter checks
   I report in my mother tongue and need translation help
b) BSA
b1) creates a bug with only 1 text line: A bugreport by mail has
been sent to q...@fr.libreoffice.org, list members will provide
detailed information soon (and attach attachment)
b2) sends all info reporter contributed by mail to
q...@fr.libreoffice.org (as already is done in the mails
   Bug sur Nouveau dans le BSA français! I got during my tests)

only a suggestion for an enhancement, and of course also with some 
disadvantages, several QA members (like me) understand enough French to 
understand a report in English language


CU

Rainer

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Re: [Libreoffice-qa] Fwd: Fwd: Bug sur Nouveau dans le BSA français!

2013-03-16 Thread Rainer Bielefeld

Rob Snelders schrieb:


The French BSA is nearing completion.


Hi Rob,

Great!

I received CC copies of the mails BSA-FR sends to q...@fr.libreoffice.org.
Is there any possibility that BSA checks the ID of the new bug and adds 
it including Summary line Mail subject?


Means instadead if
Bug sur Nouveau dans le BSA français!

Should be
Nouveau dans le BSA français: [Bug 53084] BUGZILLAASSISTANT: focus on 
page bottom instead on Bugzilla link after Bug Submission


If we have many BSA-FR reports that would ease to keep overview.

Best regards

Rainer
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Re: [Libreoffice-qa] Fwd: Fwd: Bug sur Nouveau dans le BSA français!

2013-03-15 Thread Rainer Bielefeld

Rob Snelders schrieb:

Hi Rob,

great step, thank you very much

Wrong link [2]? I only find 
https://wiki.documentfoundation.org/BugTriage_InProgress/fr


Is that already working?

I tried to submit some Bugs with French BSA UI
* Missing Icon for Android Impress remote
* Login not remembered for next bug
* Missing hint concerning mandatory English
  Language for the bug report
* Read More link in Writer Help leads to English
  extended help (but that's a really very small
  problem)

I got message Le rapport de bug a été soumis avec succès.
Pour toute question veuillez répondre au mail reçu, but the Bugzilla 
Bug Link is imssing, and it seems there are no new bug reports?



Best regards


Rainer

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Re: [Libreoffice-qa] Fwd: Fwd: Bug sur Nouveau dans le BSA français!

2013-03-14 Thread Rainer Bielefeld

Rob Snelders schrieb:


Can this be added later? Maybe create a bug-report for it for now.


Hi Rob,

yes, or course. I only wanted to mention that so that you have it on the 
list, but there is no need to do everything with the first step


Best regards

Rainer
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[Libreoffice-qa] BUGZILLAASSISTANT broken due to nbsp in Component names

2013-03-13 Thread Rainer Bielefeld

I don't understand what is changed. Why do we want to go from spaces in
a wiki to nbsp



Hi Rob,

the intended  main change I did was that I corrected wrong space 
encoding % to %20

https://wiki.documentfoundation.org/index.php?title=BugReport_Detailsdiff=64916oldid=64836

With that wrong encoding the query in the general link in the Help 
leads to 
https://bugs.freedesktop.org/buglist.cgi?query_format=advancedcomponent=Android%25Impress%25Remoteproduct=LibreOfficeshort_desc=generalshort_desc_type=allwordssubstrlist_id=255870, 
what of course will not find any hits.


Additionally I removee the Sub Component general, what does not make 
any sense together with all other, what also is somehow general.


And after that I added a new mistake with the nbsp; due to obsolete 
private notes (without thinking about them), some (long) time ago that 
was necessary with oder Wikimedia for getting some templates working. I 
corrected my notes and corrected Wiki:BugReport_Details back to normal 
paces in the Component name.


So this problem should no longer exist?



any module-name change breaks the BSA


Of course changes in Bugzilla and Wiki have to be done synchronously and 
afterwards BSA has to be updated, and that's similar to Version changes 
from rc to release. That's known and accepted. But that should not cause 
an enduring break?
Of course syntax rules have to be respected. I will add some syntax 
hint for the wiki 
https://wiki.documentfoundation.org/Bug_Submission_Assistant#Data_sources 
matching with the current needs.


What Else?
I will check existing AIR bugs and add some some appropriate sub 
components, soon. After some basic change help of AIR users will be 
appreciated, that does not run on my prehistoric Android 2.1 tablet, so 
that I have no own experience. For example: do we have some help in that 
App leading to the BSA?


And BTW: we should use UTC times instead of yesterday and similar, in 
a worldwide project those time zone related info can be worrying for 
people who do not know where wirder lives.


@all
Please do not start discussions in the Bugzilla administration info log.

Please excuse me for the carelessness,

CU

Rainer

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Re: [Libreoffice-qa] BUGZILLAASSISTANT broken due to nbsp in Component names

2013-03-13 Thread Rainer Bielefeld

Rainer Bielefeld schrieb:


And after that I added a new mistake with the nbsp; due to obsolete
private notes (without thinking about them), some (long) time ago that
was necessary with oLder Wikimedia for getting some templates working.

Hi,

with OLDER Wikimedia, of course.

And I will have to do some further tests, see 
https://wiki.documentfoundation.org/index.php?title=QA-FAQdiff=64999oldid=64998 
(not directly related to BSA, but shows some Wikimedia vulnerabilities).


CU

Rainer
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Re: [Libreoffice-qa] BUGZILLAASSISTANT broken due to nbsp in Component names

2013-03-13 Thread Rainer Bielefeld

Robinson Tryon schrieb:


If we're pulling data directly from the wiki and using it for the BSA,
should we consider Protecting or semi-Protecting that wiki page?


Hi,

currently it's a more hypothetical problem, there are no violations, 
and as you see experience (and may be permissions) is not a guarantee 
for error free edits. So I believe currently that might be excessive.




At the very least we should put a comment or note at the top of the
file


Yes, good idea, I will add a comment on the pages whenever I edit.

CU

Rainer
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Re: [Libreoffice-qa] Bugzilla administration info - BUGZILLAASSISTANT

2013-03-12 Thread Rainer Bielefeld

Today I corrected a syntax error in the Wiki
https://wiki.documentfoundation.org/index.php?title=BugReport_Detailsdiff=prevoldid=64916

Can someone please update the BSA so that that Component will work?


CU

Rainer


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Re: [Libreoffice-qa] Bugzilla administration info - deletionrequest

2013-03-06 Thread Rainer Bielefeld
Today I deleted all bugs with Component deletionrequest, what were no 
real bug reports, but only tests for BSA or other web infrastructure 
issues (or had to be deleted because of confidential contents).


CU

Rainer


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[Libreoffice-qa] Please consider Bug 61845 - Attachment ODF document recognized as text/plain by auto detect.

2013-03-05 Thread Rainer Bielefeld

Hi all,

it seems that Auto Mime Type recognition is completely broken in Bugzilla
 https://bugs.freedesktop.org/show_bug.cgi?id=61845.
Please always correct mime type if necessary after you attached a file, 
and please leave a comment in the Bug if your experience is different to 
mine.


Discussion if required please on libreoffice-qa@lists.freedesktop.org

Best regards


Rainer
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Re: [Libreoffice-qa] Should we use the QA Contact field?

2013-03-04 Thread Rainer Bielefeld

Joel Madero schrieb:

Hm I have mixed feelings about these requirements.


Hi,

if you answer to my posting 26.02.2013 21:23 you should refer to 
https://wiki.documentfoundation.org/QA-FAQ#What_does_it_mean_if_Bugzilla_Field_QA_Contact_is_not_empty.3F


I am thinking about something very simple. Who adds his name in QA 
Contact tells that he will do some efforts to gain all required info 
(own contribution and invitations to others) before fixing process can 
be started. Nothing else.


So anybody else knows that'enough to contribute his particular 
knowledge, the QA Contact will become active if the incoming info is not 
sufficent.
And some details what might be useful to understand that are listed in 
Wiki Text mentioned above.


I do not wan to see a name in QA-Contact with the meaning keep away, 
I will do all necessary   (for that he should ASSIGN the bug to himself)


CU


Rainer
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Re: [Libreoffice-qa] Accepting can't open-bugs even if original program fails?

2013-03-03 Thread Rainer Bielefeld

Markus Mohrhard schrieb:


Please mark at least the calc ones as NEW and put perf in the
whiteboard line.



Hi,

except it's rather sure that it's simply a damaged document what can't 
be opened by any software.


In all other cases, of course, it's not a crime if we manage it to do a 
better job than Excel :-)


CU

Rainer
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Re: [Libreoffice-qa] mailing list administration

2013-02-27 Thread Rainer Bielefeld
Today I did some cleanup in the SPAM filters, removed duplicates and 
invalid mail addresses (it seems the Automatic Moderator functions 
forward some faked invalid e-mail addresses to the blacklists).


CU

Rainer
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Re: [Libreoffice-qa] Should we use the QA Contact field?

2013-02-26 Thread Rainer Bielefeld

bfo schrieb:


Adding user (by herself) to QA Contact field would indicate, that this QA
person is actively working on the bug and is responsible either for


Hi,

I added a draft with these ideas in the Wiki

https://wiki.documentfoundation.org/QA-FAQ#What_does_it_mean_if_Bugzilla_Field_QA_Contact_is_not_empty.3F

Please follow up if you think it's necessary!

Best regards

Rainer
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Re: [Libreoffice-qa] [Libreoffice-ux-advise] EasyHack proposals

2013-02-19 Thread Rainer Bielefeld

Rainer Bielefeld schrieb:


But to be honest, it's long ago that I read the HeasHack Wiki page,


Well,

currently there on

https://wiki.documentfoundation.org/Development/EasyHacks#Creating_new_EasyHacks

I read New EasyHacks should be created by developers ... Write 
EasyHack (or ProposedEasyHack) ... 


I do not think that that is very useful, IMHO to imprecise! My suggestions:

Whiteboard
-
We have 2 accepted Whiteboard tags: EasyHack and ProposedEasyHack, 
IMHO we should use tem as following:


* ProposedEasyHack: added by experienced QA users or developers, if 
applicable with skills. Will be rejected by a developer if too difficult


 or

* EasyHack: Replaces ProposedEasyHack, only added by developers who 
really can estimate the easiness, and only if a developer is in CC (or 
can be added) who can be mentor.



If there are no concerns or different suggestions and nobody else does 
I will complete the Wiki text.



Proceeding:
---
We need a proceeding how to track success. Currently I count 43 
ProposedEasyHack  Bugs without any action within 1/4 years [1]. Best 
would be if some willing mentors check these bugs whether really EH.


We need experienced QA staff who actively encourage new developers 
(especially who already did an EasyHack fix) to try more fixes. I 
already planned to do so, but Developers' feedback es required, for 
example whether tat is useful or whether mentoring costs too much time 
or whatever.


I suggest to continue discussion with all interested people ONLY on
libreoffice-qa@lists.freedesktop.org.

Best regards

Rainer

Hyperlinks
--
[1] 
https://bugs.freedesktop.org/buglist.cgi?f1=days_elapsedlist_id=236007o1=greaterthanresolution=---status_whiteboard_type=allwordssubstrquery_format=advancedstatus_whiteboard=ProposedEasyHackbug_status=UNCONFIRMEDbug_status=NEWbug_status=REOPENEDbug_status=NEEDINFObug_status=PLEASETESTv1=90product=LibreOffice

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Re: [Libreoffice-qa] Bugzilla administration info

2013-02-16 Thread Rainer Bielefeld
Today I deleted all bugs with Component deletionrequest, what were no 
real bug reports, but only tests for BSA or other web infrastructure issues.


CU

Rainer


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Re: [Libreoffice-qa] Bugzilla Integration of Impress remote control - Related problems

2013-02-13 Thread Rainer Bielefeld

Hi,

I believe we should take the chance to find solutions for other Products 
/ Components / Subcomponents what currently are a little misplaced in 
the Current Bugzilla Product structure:


BUGZILLAASSISTANT
Has not much to do with component WEB, where it currently is placed

INSTALLER GUI
Florians Tool is similar to an extension, but not really the same ...

CU

Rainer
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Re: [Libreoffice-qa] Bugzilla Integration of Impress remote control - Related problems - BUGZILLAASSISTANT

2013-02-13 Thread Rainer Bielefeld

Hi Rob, Hi Marc,

if I remember correctly Marc complained that WWW is not a very good 
Bugzilla Component for BSA related issues, and at least I agree with 
that assessment. May be following the discussion here will bring up some 
better ideas?


Best regards


Rainer

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Re: [Libreoffice-qa] Bugzilla Integration of Impress remote control - Related problems - BUGZILLAASSISTANT

2013-02-13 Thread Rainer Bielefeld

Marc Paré schrieb:


My comment on the BSA Bugzilla component was that, when a bug was filed
for the BSA, that an email/post was sent to the website team.


Hi Marc,

Ah, yes now I remember, THAT was the problem. I also think that that's 
not optimum, in more than 90% web team can not help. Unfortunately it's 
not easy to solve that, thos e-mail setting tricks only work for 
Bugzilla Components, not for Sub Components. And we can't exclude the 
BSA, the current mailing proceeding can only be done for all new WWW 
bugs. I do not believe that this one is a big problem, but if it is 
painful we will have to take the BSA from the WWW component.



Best regards



Rainer
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Re: [Libreoffice-qa] Bugzilla Integration of Impress remote control - Versions

2013-02-13 Thread Rainer Bielefeld

Marc Paré wrote:


So, to me, from a user's point of view, I would expect to see the
Impress remote in the Presentation component. It would be the
natural place for me to seek. I don't believe that it would be any
more advantageous to put the Impress remote as a top component.



Hi everyone,

I think that's a matter of dev. intensity for the Impress remote 
control. If we have some huge intensity for few weeks, and then only 
some smaller bugfixes from time to time, that might be the appropriate 
solution; most problems will be some communication issues between remote 
control and Impress.


But If there will be a continuous further development with lots of 
enhancements and whatever at the Android side, the Impress RC would be a 
foreign body in the Impress Component, and we would need a different 
solution.


Can someone invite Impress RC developers to add some ideas? I haven't a 
clue who those might be.


Best regards


Rainer
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Re: [Libreoffice-qa] What are the requirements to set a bug to NEW

2013-02-10 Thread Rainer Bielefeld

Robert Großkopf schrieb:

Hi Robert,

the general condition for NEW is that information the Bug report is 
complete and reliable so that a developer can start with hacking without 
need to do additional basic research. The most important info is short, 
but clear instruction how to reproduce the problem

We have some brief hints here
https://wiki.documentfoundation.org/QA/BugTriage#Set_Status_.26_Prioritize 
what should get some more detailed completion on QA-FAQ with some kind 
of check list, I will start a draft next days.


So I completely agree with your concerns and Joren's notes concerning 
Bug 60217: we need more info there.


Although we have some tendency to to lower the bar for NEW because there 
is some danger that a Bug too often becomes visited without possibility 
to add more info (where a developer might be able to find out the 
missing info very quickly), a clear instruction is mandatory.


Best regards

Rainer
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Re: [Libreoffice-qa] Bugs and Fixed Resolved Closed status

2013-02-10 Thread Rainer Bielefeld

Marc Paré schrieb:


I was wondering, would it be possible to make it so that when a bug has
reached the status of Fixed and/or Resolves and/or Closed,


Hi Marc,

I think the way how that can be done most easily is that someone who 
maintains the bugs.freedesktop.org account for the mailing list adapts 
the mail preferences (checks 'Get mail when The bug is resolved or 
reopened'.


For needs what can not be fulfilled by list owners please simply submit 
a LibO-WWW-Bugzilla bug with Importance enhancement.


Best regards

Rainer
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[Libreoffice-qa] Target information for Status WORKSFORME

2013-02-07 Thread Rainer Bielefeld

Hi

Since 2012 I generally add a target info in parenthesis to Bug reports 
where the problem vanished and it is not known where exactly the problem 
vanished [1]

The advantages of this method:
* Common target:X.Y.Z query string
* Parenthesis shows that there is some unsureness concerning accuracy of 
that Version statement.


It seems that this proceeding is unknown or not common sense (or simply 
have been marked WFM before that parenthesis idea appeared), we have 
more WFM bugs with target without parentheses [2].


Currently I prefer not to use different information concerning the 
version were the bug has been fixed [4], because that would make queries 
more difficult


I added some more precise hints in the wiki [3]. Please consider that 
text as a suggestion and feel free to modify that text it you think you 
have a better idea.


Best Regards

Rainer





Hyperlinks:
[1] 
https://bugs.freedesktop.org/buglist.cgi?f1=status_whiteboardlist_id=227347o1=casesubstringresolution=WORKSFORMEo2=notsubstringstatus_whiteboard_type=allwordssubstrquery_format=advancedstatus_whiteboard=%28target%3Av1=%29v2=%29product=LibreOffice
[2] 
https://bugs.freedesktop.org/buglist.cgi?f1=status_whiteboardlist_id=227346o1=notsubstringresolution=WORKSFORMEo2=notsubstringstatus_whiteboard_type=allwordssubstrquery_format=advancedf2=status_whiteboardstatus_whiteboard=target%3Av1=%28v2=%29product=LibreOffice
[3] 
https://wiki.documentfoundation.org/index.php?title=BugReport_Detailsdiff=62665oldid=60784

[4] https://bugs.freedesktop.org/show_bug.cgi?id=60162#c3
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Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-02-04 Thread Rainer Bielefeld

Hi all,

I had the plan to write down some thoughts concerning your plans to do 
an other mass close, but I wasn't  in the mood to do that. Due to my 
experience with bug wrangling in general and similar actions we did in 
LibO Bugzilla, for my personal work I only expect (smaller) 
complications, and  I am very very doubtful that we will get any benefit 
at all of such an action. So I don not want to waste my spare time for 
an action what seems to be completely useless ore even damaging to me.
You already did lots of discussion concerning details of proceeding, but 
I can't see any reasoning for what a mass close might be useful.


I will not invest any time for this action until I hear at least 1 
passably conclusive argument concerning fair and checkable benefit the 
project and / or my (or other power bugwranglers') work will receive by 
such a mass close.


This 
https://wiki.documentfoundation.org/QA/NeedinfoClosure#Why_we_aredoing 
this? is not an argument.


Best regards

Rainer
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Re: [Libreoffice-qa] Bugs with assignee but status NEW

2013-02-02 Thread Rainer Bielefeld

Hi,

I did some emphasis on QA-FAQ
https://wiki.documentfoundation.org/QA-FAQ#How_to_assign_a_bug_.28QA_team_only.29.

I found out that currently we have more than 300 bugs with assignee but 
status UNCONFIRMED or NEW  [1], most assigned to
cedric.bosdonnat@free.fr,  tbehr...@suse.com, r...@novell.com, 
nopo...@novell.com,  vmik...@suse.cz   [2]


That is not a big problem, but inconsistent. I am not a fan of mass 
changes, but could assignees please unify the properties in these bugs 
by the fly when they stumble upon them and


+ change Stauts to Assigned if they are planning to work on the bugs
or
+ reassign to list?

Especially for bugs where we did not have any change since more than 1/4 
year [3] my suspect is that Assignee entry is inappropriate and only 
might discourage other volunteers



Best Regards

Rainer


Hyperlinks:
---
[1] 
https://bugs.freedesktop.org/buglist.cgi?f1=bug_statuslist_id=222668o1=notequalsemailtype1=notequalsemailassigned_to1=1query_format=advancedbug_status=UNCONFIRMEDbug_status=NEWemail1=libreoffice-bugs%40lists.freedesktop.orgv1=ASSIGNEDcomponent=BASICcomponent=Chartcomponent=contribcomponent=Databasecomponent=Documentationcomponent=Drawingcomponent=Extensionscomponent=filters%20and%20storagecomponent=Formula%20Editorcomponent=frameworkcomponent=graphics%20stackcomponent=Installationcomponent=Libreofficecomponent=Linguisticcomponent=Localizationcomponent=Presentationcomponent=Printing%20and%20PDF%20exportcomponent=sdkcomponent=Spreadsheetcomponent=UIcomponent=Writercomponent=WWWproduct=LibreOffice


[2] 
https://bugs.freedesktop.org/report.cgi?x_axis_field=y_axis_field=assigned_toz_axis_field=query_format=report-tableshort_desc_type=allwordssubstrshort_desc=product=LibreOfficecomponent=BASICcomponent=Chartcomponent=contribcomponent=Databasecomponent=Documentationcomponent=Drawingcomponent=Extensionscomponent=filters+and+storagecomponent=Formula+Editorcomponent=frameworkcomponent=graphics+stackcomponent=Installationcomponent=Libreofficecomponent=Linguisticcomponent=Localizationcomponent=Presentationcomponent=Printing+and+PDF+exportcomponent=sdkcomponent=Spreadsheetcomponent=UIcomponent=Writercomponent=WWWbug_status=UNCONFIRMEDbug_status=NEWlongdesc_type=allwordssubstrlongdesc=bug_file_loc_type=allwordssubstrbug_file_loc=status_whiteboard_type=allwordssubstrstatus_whiteboard=keywords_type=allwordskeywords=bug_id=bug_id_type=anyexactemailassigned_to1=1emailtype1=notequalsemail1=libreoffice-bugs%40lists.freedesktop.orgemailtype2=substr

ingema
il2=emailtype3=substringemail3=chfieldvalue=chfieldfrom=chfieldto=Nowj_top=ANDf1=noopo1=noopv1=format=tableaction=wrap

[3] 
https://bugs.freedesktop.org/buglist.cgi?f1=bug_statuslist_id=222682o1=notequalsemailtype1=notequalso2=greaterthanchfieldto=-92dquery_format=advancedemailassigned_to1=1chfield=assigned_tochfieldfrom=-600df2=days_elapsedbug_status=UNCONFIRMEDbug_status=NEWemail1=libreoffice-bugs%40lists.freedesktop.orgv1=ASSIGNEDcomponent=BASICcomponent=Chartcomponent=contribcomponent=Databasecomponent=Documentationcomponent=Drawingcomponent=Extensionscomponent=filters%20and%20storagecomponent=Formula%20Editorcomponent=frameworkcomponent=graphics%20stackcomponent=Installationcomponent=Libreofficecomponent=Linguisticcomponent=Localizationcomponent=Presentationcomponent=Printing%20and%20PDF%20exportcomponent=sdkcomponent=Spreadsheetcomponent=UIcomponent=Writercomponent=WWWv2=90product=LibreOffice



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Re: [Libreoffice-qa] Stagnant NEEDINFO bugs

2013-01-28 Thread Rainer Bielefeld

Petr Mladek schrieb:

This will cause many mails only in the first round. It will be normal
level of mails if we do this regularly.



Hi,

That's an illusion, total number of mails will always be the the same. 
Only the number of mails per cleanup will be smaller.


BTW, I dislike the noise the discussed 3 strikes solution will 
cause. I'm thinking about a different solution:


Strike 1:
Query will find NEEDINFO bugs untouched for a long time and fulfilling 
some additional hopeless criteria.
Reporter's of these bugs will get polite mail with request to contribute 
additional info that we will have to close the bug without additional 
info. This mailing  only send mails to reporters, will not change any 
info in the Bugs, so that data as Days since last change and similar 
will be available for other queries. List of related bugs will be 
published on QA list


That's not a big technical challenge, I think I can create required 
tools (what can be used fur further actions in future easily) within 1 hour.


Strike 2 After 7 Days:
Query for all Bugs for what mails have been sent in Strike 1:
- Changed since mail (probably by reporter): QA will take care
- NOT changed: Mass close via Bugzilla with polite message
  Sorry ..., but feel free to reopen if ...

What do think?

BTW, I would not do that too often. Sometimes it's simply not easy for 
reporter to contribute desired info, for example because bug is not 
simple to reproduce. May be such bugs can be marked by entry of a QA 
Mentor in QA contact or similar.



CU

Rainer
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Re: [Libreoffice-qa] installing 400rc2 parallel on Windows - no way to choose extensions ?

2013-01-27 Thread Rainer Bielefeld

Andras Timar schrieb:


Yes, it is. With msiexec /a you convert the install kit from one
format to another. It is not an installation



Hi,

Yes, but I wonder what can be done with the .msi above the program 
folder? I am pretty sure that I was involved in a discussion concerning 
reasons of that .msi, but I forgot all results.


CU

Rainer


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[Libreoffice-qa] Bugs with assignee but status NEW

2013-01-26 Thread Rainer Bielefeld

Hi Kohei,

I see that you changed status of several bugs [1] with you as assignee 
from status ASSIGNED to NEW.


My interpretation is that you are intending to do some work on it, but 
currently that particular Bug is far at the end of your priority list 
and you are not planning activity in nearby future?


Please leave a brief note here concerning your intentions, and may be we 
should leave a note in the Wiki at QA/BugTriage [1], How to Report Bugs 
in LibreOffice [3] or similar to avoid unnecessary ambiguity and 
checking ups in the bugs?



Best Regards

Rainer




Hyperlinks:
[1] 
https://bugs.freedesktop.org/buglist.cgi?list_id=216565emailtype1=exactchfieldto=2013-01-26query_format=advancedemailassigned_to1=1chfield=bug_statuschfieldfrom=2013-01-24chfieldvalue=NEWemail1=kohei.yoshida%40suse.deproduct=LibreOffice

[2] https://wiki.documentfoundation.org/QA/BugTriage
[3] https://wiki.documentfoundation.org/BugReport

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Re: [Libreoffice-qa] Bugs with assignee but status NEW

2013-01-26 Thread Rainer Bielefeld

Kohei Yoshida schrieb:


No, those bugs were assigned to me originally by someone else, as part
of the very old workflow.  I had no plan to work on them in the first
place.


Hi Kohei,

yes, you are completely right, those assignations were a legacy, and 
it's a useful clearing up for those bugs to change the status if you do 
not plan to work on them in near future.



Actually, I could go a step further and change the assignee of these
bugs with status NEW to the default assignee to further remove
ambiguity,


It was the the core of my question whether you wanted to have those Bug 
in some kind of abeyance between NEW and ASSIGNED. I think currently we 
do it so that bugs with Status ASSIGNED always have an assignee 
different from libreoffice-b...@lists.freedesktop.org, and un-ASSIGNED 
have the default assignee. So - if we do not see concerns here - I would 
appreciate to follow your suggestion to  change to the  default 
assignees of the not fixed Bugs in the query. That might encourage 
volunteers to engage.


Without new arguments here I will add some more precise hints in the 
Wiki on monday.


Thanks and best regards


Rainer
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[Libreoffice-qa] SSL problem?

2013-01-25 Thread Rainer Bielefeld

Hi all,

it seems there is a ssl problem with connections to
https://bugs.freedesktop.org/ and may be other services?

Every time when I attempt to reach the site I get
errorcode: ssl_error_rx_record_too_long

That's with all my browsers and reproduced by at least 1 other user, so 
I think the problem is at freedesktop.org.

Servers work, I can post Bugzilla comments via Mail interface.

I hope this helps, thank you for your great service.

Best Regards


Rainer Bielefeld
(LibO QA Volunteer)
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Re: [Libreoffice-qa] SSL problem?

2013-01-25 Thread Rainer Bielefeld

Rainer Bielefeld schrieb:


it seems there is a ssl problem with connections to
https://bugs.freedesktop.org/ and may be other services?



Hi,

at least Bugzilla is back, thank you.

Best Regards

Rainer Bielefeld
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Re: [Libreoffice-qa] Version number for 4.0 RC2

2013-01-24 Thread Rainer Bielefeld

klaus-jürgen weghorn ol schrieb:


Hi,

BTW, I prefer to submit a Bug for something like that without asking 
here in very most cases:


If it's a bug you saved your time to ask and someone other's to answer.

If it's not a bug someone else not subscribed to the list here will 
submit a bug because he can't know that it's NOTABUG.


So it's much more effective to risk a NOTABUG for the report, and the 
advantage is that anybody stumbling upon that effect can see all 
discussion and reason why that's NOTABUG.


Best Regards


Rainer


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Re: [Libreoffice-qa] Minutes - QA Call 01/11/2013

2013-01-22 Thread Rainer Bielefeld

julien2412 schrieb:

I read quickly this thread,


Hello Julien,

thx, for feedback, I believe for for further discussion of possibly 
necessary rethinking of current or planned proceeding we should start a 
new thread on libreoffice-qa@lists.freedesktop.org, here we might 
discommode devs' workflow.


CU

Rainer
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Re: [Libreoffice-qa] Minutes - QA Call 01/11/2013

2013-01-21 Thread Rainer Bielefeld

Joel Madero schrieb:


-Status clarification (New vs. Reopened)
**Agreed: *Reopened should only be used if the bug is assigned
*Because of this agreement, modifications have to be made to our current
workflow
-*Agreed: *NEEDINFO: Used only if most the information


Hi all,

just stumbled upon these minutes.

Most of these decisions are changes of proceeding negotiated in the 
past, and so the Wiki should be amended to these changes.


With some results I agree, may some fine tuning still is possible. So I 
agree that it's appropriate to mark a report INVALID if nearby no useful 
info is included (as stated in the minutes). For a NEEDINFO I do not 
believe that Most necessary info has to be included. For me a 
promising start seems enough reason to keep a bug open with NEEDINFO. 
May be we can find and write down some indications for promising, but 
most is a matter or instinct to decide whether there is hope


Concerning the rest, to be honest, with current knowledge I don't 
understand most of that what I read because I nowhere see a because 
 What were the problems that should be solved with the decisions?


I am afraid that the new definitions will no longer allow reliable queries.

An example:
In this
http://www.bugzilla.org/docs/3.6/en/html/lifecycle.html
graph, what was base of former decisions, NEW meant all necessary has 
been gained, QA work is done, developers can start their work. So no 
need for me to have a look. I think that was a useful usage of Status NEW.


Due to agreed items now NEW should be selected immediately if someone 
who is more or less reliable has reported or confirmed a real bug.


I saw Joel changing Status of several bugs I reported from UNCONFIRMED 
to NEW without any additional contribution of information. Thank you for 
trusting my  reports, but I have good reasons NOT to use NEW at once: I 
think that additional information should be added, may be I want to do 
further research, may be I would like to see whether the problem is 
limited to my OS 


The result of the new proceeding is that nobody can know whether more 
info is necessary or at least might be useful (Other OS? Particular 
conditions / settings / Desktop integration / ...? Where did that 
problem start? Are there relations to other bugs what should be 
checked?). There are good reasons to follow the 2 man rule
http://en.wikipedia.org/wiki/Two-man_rule, it's not only a matter of 
confirmation, the reviewer should add information from his point of view.


I'm sorry, to me that looks a little helter skelter. A more promising 
way to develop the proceedings would be to list existing problems and 
suggestions for solutions on the wiki discussion pages like 
https://wiki.documentfoundation.org/Talk:QA/BugTriage and then to 
improve the proceeding rules step by step with parallel discussion on 
qa-list.


CU

Rainer

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Re: [Libreoffice-qa] Bugzilla administration info - New version 3.6.5.2 rc

2013-01-19 Thread Rainer Bielefeld

Today I added new version 3.6.5.2 rc to Bugzilla version picker.

Hi Joel, sorry, please update BSA

CU

Rainer


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Re: [Libreoffice-qa] Spam on this mailing list

2013-01-19 Thread Rainer Bielefeld

Dan Lewis schrieb:

Can someone do something about the spam that is being sent to
libreoffice-qa@lists.freedesktop.org?


Hi,

yes, and we are doing, but a Spam filter never becomes
ready ... .

CU

Rainer Bielefeld
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Re: [Libreoffice-qa] Bug Status NEW but Assigned to Someone - Please Change

2013-01-15 Thread Rainer Bielefeld

Kohei Yoshida schrieb:

Hi all,

I think I understand Joel's intention. I also have problems to find out 
whether a bug already is under observation of a developer (because he is 
in CC), that was more easy in the early time with very few developers. 
And I believe developers should become involved when all necessary info 
is in the report. So I also see some advantages (concerning queries) to 
add a developer to the Assigned to field.


But on the other hand, that might discourage volunteers (for EasyHacks 
and similar), and developers might feel pressed to start work on that 
particular bug. Most engraving disadvantage of changing the current 
proceeding is that it is a change of the current proceeding ;-)
It always takes long time with lots of discussion until  new proceeding 
will be accepted.


So I agree with Kohei, we should not modify this if we do not have very 
good reasons with really promising prospects for benefit. Of course, if 
someone has ideas here, we should discuss that (may be better on qa list?).


And - Thanks to Calc Team for reliably handling the bugzilla dashboard 
concerning Assignee, Target, ... . This eases our (at least my) work 
very much.


Best regards


Rainer

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Re: [Libreoffice-qa] [ANN] LibreOffice 4.0.0.1 RC1 available

2013-01-13 Thread Rainer Bielefeld

Hi all,

I hoped to be able to do lots of tests with 4.0.0.1, but I see a 
horrible number of crashes under WIN without any common characteristic, 
I can't use this version furthermore for anything similar to normal work.


Any chance that someone suffering from similar problems can contribute 
Crash Reports?


Best Regards


Rainer

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Re: [Libreoffice-qa] [libreoffice-marketing] Latest Hardware and OS

2013-01-10 Thread Rainer Bielefeld

Tom Davies schrieb:

At the moment those devices are probably not seen as good things to use to edit 
documents.




Hi all,

of course (nearby) nobody will use an Android Handy to write a Novel or 
similar; nevertheless, yesterday in the omnibus, I watched a young woman 
and was fascinated concerning the speed she wrote on a handy only using 
her thumbs. I'm afraid she was faster than me here typing with 10 fingers.


But I think an android tablet or even a smartphone can be quite a nice 
ODF document viewer, may be with smaller edits in the documents or so, 
you can use LibO for creation of simple documents from Templates 
(timesheet, directly signed by the customer on the screen in a DRAW OLE 
object ...).


And LibO seems not to be the spear head there, please see 
http://softmaker.com/english/ofacomp_en.htm!


On my Android tablet I use a different ODF viewer (forgot the name, 
result is not satisfying), because Versions from 
daily/master/Android-... crashed during installation).


So we need to interest more new additional Hackers helping to create a 
LibO Android suite based on the current Master, including Documentation, 
Project info, ... .


Best regards


Rainer Bielefeld
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Re: [Libreoffice-qa] Test master or latest branch?

2013-01-07 Thread Rainer Bielefeld

Pedro schrieb:

Hi Pedro,

I believe currently it is not a big difference whether you test Branch 
4.0 or Master 4.1. The very most bugs you find in 4.1 will also be in 
4.0, and any fix will be done in Master first.


Nevertheless, I recommend to focus un 4.0 branch, especially intensive 
working with the pre releases. Although it's not a big difference, the 
environment with the pre releases is some more realistic and more nearby 
to the versions normal users will use.


Exception: Someone who is active en a muddled bug issue similar to that 
what we had with the new Calc Conditional Formatting design. In this 
case Master testing might be more effective because you will get the 
builds with fixes more early (less reviewing time).


Best regards


Rainer
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Re: [Libreoffice-qa] French Bug

2013-01-05 Thread Rainer Bielefeld

Rob Snelders schrieb:


Maybe it's good to add that to the wiki:


Hi Rob,

On Rapporter un problème sous LibreOffice 
https://wiki.documentfoundation.org/BugReport/fr we already have the 
recommendation to ask for assistance at us...@fr.libreoffice.org.


I think requests to q...@fr.libreoffice.org should be reserved to qa team, 
because subscription is required (?) and I believe it might cause too 
much traffic on that list if every users asks for help there. I will do 
so in future if I can't understand a report written in French language.


Best regards

Rainer
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Re: [Libreoffice-qa] Bugzilla administration info - Deletion Component deletionrequest

2012-12-31 Thread Rainer Bielefeld

Today I deleted several bugs with this component:

58901 	FILEOPEN write protected questionnaire.doc: contents of Input 
fields can not be modified

(because of copiright issues with sample document)

Because no real bugs, only created for test affairs:
58633   Extensionname: test
58632   Extensionname: test
58631   Extensionname: test
58543   Extensionname: test
58542   Extensionname: test
58478   Extensionname: test
58265   Extensionname: test
58263   Extensionname: test
56336   Extensionname: test
55597   Extensionname: t
55515   Extensionname: testehfgfddfgdsffgg
53715   Extensionname: test
53552   Extensionname: TEST-bug for the bugzillaassistent

CU

Rainer

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Re: [Libreoffice-qa] [libreoffice-marketing] Latest Hardware and OS

2012-12-23 Thread Rainer Bielefeld

Hi,

I agree with the arguments here. My conclusion: if tehere is a relevant 
Number of early adopters, who might find the Feedback item in Help menu, 
we should have something in BSA finding the appropriate Hardware-OS 
combination (may be with additional hint in comment). This 
combination(s) also should be mentioned on 
https://wiki.documentfoundation.org/BugReport_Details.


My question: do we know how many users might use LibO on Android / 
Raspberry Pi?


CU

Rainer
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Re: [Libreoffice-qa] [ANNOUNCE] libreoffice-4.0.0.0.beta2 tag created

2012-12-20 Thread Rainer Bielefeld

Petr Mladek schrieb:


there have been created the libreoffice-4.0.0.0.beta2 tag.


Hi all,

again a problem with the WIN build?

CU

Rainer
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Re: [Libreoffice-qa] fdo#58460, fdo#58464: requesting guidance

2012-12-20 Thread Rainer Bielefeld

Hi,

currently we do not use that QA-Contact field, and I recommend to 
leave it as it is.


If somebody has a question he should write it in a comment, and if he 
hopes that someone has special knowledge for the problem, he should add 
that user to CC.


This field MIGHT be useful to establish automated proceeding (mail to 
mailing lists or whatever), If you have ideas we should discuss that, 
and me or Joel can do the necessary administration in bugzilla.


Best regards


Rainer Bielefeld
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[Libreoffice-qa] Latest Hardware and OS

2012-12-20 Thread Rainer Bielefeld

Hi all,

we have LibO also running on Android OS and Raspberry Pi hardware. What 
do you think, should we have these environments explicitly in Bugzilla?


Discussion please on libreoffice-qa@lists.freedesktop.org!

Best regards


Rainer Bielefeld
(QA Volunteer)
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Re: [Libreoffice-qa] Latest Hardware and OS

2012-12-20 Thread Rainer Bielefeld

Michael Meeks schrieb:


that stuff is quite experimental


Hi Michael,

Yes, I believe the most important question is whether developers believe 
whether they can get benefit from reports. Bug reports would be rather 
useless if rally anything is completely experimental and developers 
still are working on all core functions.


In any case we should leave a comment on 
https://wiki.documentfoundation.org/BugReport_Details whether reports 
are useful and if yes, how they should be done).	


@Rene, what are your needs?

Best regards

Rainer Bielefeld
(QA Volunteer)
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[Libreoffice-qa] Better MacOSX integration with OSX=10.7 fullscreen support

2012-12-19 Thread Rainer Bielefeld

Hi all,

I saw this AOOo issue on my ticker:
 https://issues.apache.org/ooo/show_bug.cgi?id=121406

Is there need for action with LibO, too?

CU

Rainer
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Re: [Libreoffice-qa] Spreadsheets: anchoring pictures /drawings

2012-12-16 Thread Rainer Bielefeld

Henk Klomp schrieb:

Imported pictures/drawings in cells (spreadsheet) will be automatically
anchored to “page” and not to “cell”..org/archives/libreoffice-qa/




Hi,

thank you for your feedback, but you are wrong here, see
http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa


If you want to report a bug or an enhancement request please use LibO 
menu 'Help - Feedback'.


Best regards


Rainer Bielefeld
(QA-volunteer)

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Re: [Libreoffice-qa] Bugzilla administration info - New version 4.1.0.0.alpha0+ Master

2012-12-16 Thread Rainer Bielefeld
Today I added  4.1.0.0.alpha0+, because we have new 4.1 Master Version 
since some days and the plan was to add a new Master Version to Bugzilla 
for every new major release (x.0, x.1, x.2, x.3, ...).


CU

Rainer


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[Libreoffice-qa] Regression Key word by BSA

2012-12-13 Thread Rainer Bielefeld

Hi all,

can you please leave some brief statements in Bug 58251 - 
BUGZILLAASSISTANT: Inappropriate regression keyword

 https://www.libreoffice.org/bugzilla/show_bug.cgi?id=58251
as base for a decision?

Discussion if necessary please on libreoffice-qa@lists.freedesktop.org!

Thank you and best regards

Rainer Bielefeld
(QA-Volunteer)
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Re: [Libreoffice-qa] Bugzilla administration info - deletionrequest

2012-12-11 Thread Rainer Bielefeld
Today I deleted all bugs with Component deletionrequest, what were no 
real bug reports, but only tests for BSA or other web infrastructure issues.


CU

Rainer


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Re: [Libreoffice-qa] Extensions test for upcoming LibO 4

2012-12-05 Thread Rainer Bielefeld

Bjoern Michaelsen schrieb:


Do you have a bug# by chance? I only found:
https://bugs.freedesktop.org/show_bug.cgi?id=48878


Hi,

yes, that would help, I did a query [1] and found bugs:

*52275* CRASH - Using Mysql native connector extension and ODB file when 
passing connection identifiers
*52310 Calling Relations tool with LO Base and mysql native connector 
appears to freeze LO pushing user to force kill the app
*54457* CRASH - ODBC, mysql, navigating tables in data source browser 
causes crash


None of them invalid, and none with component EXTENSION

CU

Rainer



Hyperlinks:
[1] 
https://bugs.freedesktop.org/buglist.cgi?query_format=advancedemailreporter1=1list_id=179241short_desc=mysqllongdesc=mysql%20Native%20Connectorshort_desc_type=allwordssubstremail1=iplaw67%40yahoo.co.ukproduct=LibreOfficelongdesc_type=allwordssubstremailtype1=substring

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[Libreoffice-qa] Extensions test for upcoming LibO 4

2012-12-04 Thread Rainer Bielefeld

Hi all,

can you all please test whether Extensions (and templates) from
http://extensions.libreoffice.org/
you have been used to install with LibO 3 also work with LibO 4?

If you have permissions, please update Versions info of the extensions, 
if not please leave a comment (if you have to tell something new).


It might be useful to leave a short comment with what result what 
extensions already have been tested. Because I want to check how LibO 
can be used for common use and editing of documents, I prepared a 
spreadheet. You can acces via LibO Fileopen-Dialog:

1. Launch LibO, if necessary menu 'Tools - options - LibO -
   General -  Use LibO File dialog
2. From Start Center: Menu 'File Open - ... Connect to server'
   Dialog opens
3. Name = Collab
   Type = FTP
   Host = bielefeldundbuss.de
   Login = f0073d93
   Path = LiboQaPublic
   ok
Folder becomes created in overview in Locations pane
4. click the new Entry in the Locations pane in the file open
   dialog
Login message appears
5. Type the password (it's the Path name backwards)
6. If you will be asked for a Master Password:
   12345
7. ok
You should see a listing of documents.

Windows users have to login by browser 
ftp://f0073...@bielefeldundbuss.de/ or similar ebcause of Bug 57765 - 
FILEOPEN via FTP from Server causes General Error

 https://bugs.freedesktop.org/show_bug.cgi?id=57765

You should be able to save the document the same way, please feel free 
to improve the document, add you results and son on.


If you do not want to participate  that collaboration test simply add 
your results as an answer here in the thread under Extensions test for 
upcoming LibO 4 - Extensiontests



Best regards

Rainer
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Re: [Libreoffice-qa] Extensions test for upcoming LibO 4 - Testresults -

2012-12-04 Thread Rainer Bielefeld

Hi all,

in this thread please leave your results if you are not willing to 
participate the collaboration test.


Pleas only leave a brief report with your results, do not discuss here, 
we want to keep the thread short and clear.


Best Regards

Rainer
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Re: [Libreoffice-qa] Extensions test for upcoming LibO 4 - Testresults - Lorem Ipsum Generator

2012-12-04 Thread Rainer Bielefeld
Woks fine with parallel installation of  LOdev  4.0.0.0.alpha1   - 
ENGLISH UI / German Locale  [Build ID: dec8fe)]  {tinderbox: @6, pull 
time 2012-11-13 06:07:28} on German WIN7 Home Premium (64bit) with 
separate /4 User Profile for Master Branch


CU

Rainer

P.S.: Pleas only leave a brief report with your results as a reply to 
Extensions test for upcoming LibO 4 - Testresults, do not discuss 
here, we want to keep the thread short and clear.


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