Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
On Thu, 13 Nov 2014 07:13:29 +0100, Tommy wrote: sure, QA consensus is necessary, however please wait the official release of 4.3.4 which is planned in "Week 47 , Nov 17, 2014 - Nov 23, 2014" so we are sure the user will retest the bugs with the latest up to date version 4.3.4 released today. let's wait next QA meeting then we may proceed if the ping campaign is accepted --- Questa e-mail è priva di virus e malware perché è attiva la protezione avast! Antivirus. http://www.avast.com ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
On 11/13/2014 10:05 AM, Tommy wrote: On Thu, 13 Nov 2014 18:13:49 +0100, Joel Madero wrote: ... sure, QA consensus is necessary, however please wait the official release of 4.3.4 which is planned in "Week 47 , Nov 17, 2014 - Nov 23, 2014" so we are sure the user will retest the bugs with the latest up to date version Sounds like a great idea. Does that link that you provide keep out enhancement requests, meta bugs, easy hacks, and potential easy hacks? Best, Joel the link you refer is this one: http://snipurl.com/29febjl it's just a list of NEW bugs with no new comments since 2 years and I've not done any filtering to exclude eventual meta or easy hacks Okay we'll need to do that as well as MStahl (and Bjoern) asked us not to ping those bugs. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
On Thu, 13 Nov 2014 18:13:49 +0100, Joel Madero wrote: ... sure, QA consensus is necessary, however please wait the official release of 4.3.4 which is planned in "Week 47 , Nov 17, 2014 - Nov 23, 2014" so we are sure the user will retest the bugs with the latest up to date version Sounds like a great idea. Does that link that you provide keep out enhancement requests, meta bugs, easy hacks, and potential easy hacks? Best, Joel the link you refer is this one: http://snipurl.com/29febjl it's just a list of NEW bugs with no new comments since 2 years and I've not done any filtering to exclude eventual meta or easy hacks ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
On Wed, Nov 12, 2014 at 10:13 PM, Tommy wrote: > On Wed, 12 Nov 2014 16:24:30 +0100, Joel Madero > wrote: > > >> >>> Ok. let's go ahead with the old NEW bugs (nice oxymoron). >>> >>> I suggest waiting a few days after the incoming release of LibO 4.3.4 >>> before running this ping. >>> >> I want to wait for QA call to discuss and give the +1 also. I don't think >> two of us agreeing is sufficient :-b But assuming they +1 it, I figure late >> next week (maybe Friday night) I'll go ahead and push the comment to all of >> them. >> >> Best, >> Joel >> m/mail/ >> > > sure, QA consensus is necessary, however please wait the official release > of 4.3.4 which is planned in "Week 47 , Nov 17, 2014 - Nov 23, 2014" so we > are sure the user will retest the bugs with the latest up to date version Sounds like a great idea. Does that link that you provide keep out enhancement requests, meta bugs, easy hacks, and potential easy hacks? Best, Joel -- *Joel Madero* LibreOffice QA Volunteer jmadero@gmail.com ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
On Wed, 12 Nov 2014 16:24:30 +0100, Joel Madero wrote: Ok. let's go ahead with the old NEW bugs (nice oxymoron). I suggest waiting a few days after the incoming release of LibO 4.3.4 before running this ping. I want to wait for QA call to discuss and give the +1 also. I don't think two of us agreeing is sufficient :-b But assuming they +1 it, I figure late next week (maybe Friday night) I'll go ahead and push the comment to all of them. Best, Joel m/mail/ sure, QA consensus is necessary, however please wait the official release of 4.3.4 which is planned in "Week 47 , Nov 17, 2014 - Nov 23, 2014" so we are sure the user will retest the bugs with the latest up to date version ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
Ok. let's go ahead with the old NEW bugs (nice oxymoron). I suggest waiting a few days after the incoming release of LibO 4.3.4 before running this ping. I want to wait for QA call to discuss and give the +1 also. I don't think two of us agreeing is sufficient :-b But assuming they +1 it, I figure late next week (maybe Friday night) I'll go ahead and push the comment to all of them. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
On Wed, 12 Nov 2014 07:54:02 +0100, Joel Madero wrote: On 11/11/2014 10:42 PM, Tommy wrote: my proposal is to ping: UNCONFIRMED bugs older than 100 days http://snipurl.com/29ejxgd (183 bugs) I am not a fan at all for pinging unconfirmed bugs . . . already too many people leave comments like "please confirm on x.x.x.x - for a user to continue to be testing their own bugs when QA hasn't touched them beyond asking them to continue testing is just a good way to annoy the hell out of users. 100 days is also very short time frame (183 bugs is nearly 25% of our total count). NEW bugs older than 2 years (*) http://snipurl.com/29febjl (439 bugs) I am much more a fan of this. Best, Joel Ok. let's go ahead with the old NEW bugs (nice oxymoron). I suggest waiting a few days after the incoming release of LibO 4.3.4 before running this ping. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
On 11/11/2014 10:42 PM, Tommy wrote: On Wed, 05 Nov 2014 22:46:03 +0100, Robinson Tryon wrote: moreover we have to decide if pinging just UNCONFIRMED old bugs or even NEW bugs (excluding the easy hacks). if the "ping campaign" is accepted by the QA, we only have to decide the timeframe of bugs to test... older than 6 months or older than 1 year etc. etc. my proposal is to ping: UNCONFIRMED bugs older than 100 days http://snipurl.com/29ejxgd (183 bugs) I am not a fan at all for pinging unconfirmed bugs . . . already too many people leave comments like "please confirm on x.x.x.x - for a user to continue to be testing their own bugs when QA hasn't touched them beyond asking them to continue testing is just a good way to annoy the hell out of users. 100 days is also very short time frame (183 bugs is nearly 25% of our total count). NEW bugs older than 2 years (*) http://snipurl.com/29febjl (439 bugs) I am much more a fan of this. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
On Wed, 05 Nov 2014 22:46:03 +0100, Robinson Tryon wrote: moreover we have to decide if pinging just UNCONFIRMED old bugs or even NEW bugs (excluding the easy hacks). if the "ping campaign" is accepted by the QA, we only have to decide the timeframe of bugs to test... older than 6 months or older than 1 year etc. etc. my proposal is to ping: UNCONFIRMED bugs older than 100 days http://snipurl.com/29ejxgd (183 bugs) NEW bugs older than 2 years (*) http://snipurl.com/29febjl (439 bugs) (*) we should screen for easy hacks from this count and remove them if present Pinging these bug reports makes sense as long as 1) it's going to save the QA team a lot of time 2) we're getting a good response from the bug reporters I think that both UNCONFIRMED and NEW reports could benefit from this type of follow-up ping, but the proof will be in the data. Best, --R as said to Beluga, the ping message will take QA a minimal effort since it's just an automated message we send once. then all the real job will be done to reporters and other people on CC that will retest and hopefully give feedback... the QA team will only have to wait. even if only 5% of the pinged bugs will turn into WORKSFORME it will be a win since we will not spend anymore time try to triage again those bugs. moreover the automated message will serve like a kind of reminder to users to upgrade to latest LO version... it's not rare to see people still using obsolete LibO releases (like 4.1.x or early 4.2.x) just because they don't follow our rapid release cycle. having people using very old LO release is detrimental since they could keep reporting bugs that are not present anymore in the current releases. so our ping campaign could serve as an upgrade campaign as well ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
On Wed, 05 Nov 2014 22:46:03 +0100, Robinson Tryon wrote: If one of you'd like to bring a proposal to the QA Meeting, that sounds good to me. Alternatively, I think it's fine to hammer something out on the QA list. I have troubles joining the QA calls so I'll keep discussing this here in the mailing list. Beluga has some interest in some of the older groups of UNCONFIRMED bugs, so perhaps Tommy and Beluga could chat about some ideas here, then come back to the list or to the next QA Meeting w/a proposal. here's a mail conversation between me and beluga on this topic. I think it's better to share it in public Il 2014-11-07 08:59 Beluga ha scritto: Hi, I read your discussion on the QA list. I think it's better to keep the discussion open in the QA list so other may partecipate so I'm copying and pasting this email conversation over there as well. I agree that we can ping them, but I think we should do some tasks before that. As you noticed, I've been going through the old ones. I'm currently at July 2014, so not very old anymore :) The concentration of hard-to-repro bugs is high in the older reports. Some are practically impossible to repro by a regular QA team member. the rationale of pinging old bugs (which most of the time are unconfirmed just because they are hard to reproduce) is to ask the reporter to retest himself with a new release and see if the bug is gone or not. nobody better than the original reported can reproduce a bug. so the gain is that if the reported himself tell the bug is gone we will not spend anymore time trying to reproduce an hard to reproduce the bug. so with a minimal effort (automated ping message) we can get rid of bugs from the list and the reported will do the job... the same thing can apply to old NEW bugs as well ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
On Tue, Nov 4, 2014 at 11:47 PM, Tommy wrote: >> For now I'm not doing this just because there are so many other things >> to do and as of now I'm not seeing a clear message as to what we're >> doingI've seen at least 3-4 proposals with different links and the >> like. I suggest this be resolved on QA call, finalized, maybe a wiki >> written as to what the plan is, then we can move forward. >> > > I agree with you. QA call must decide that. If one of you'd like to bring a proposal to the QA Meeting, that sounds good to me. Alternatively, I think it's fine to hammer something out on the QA list. Beluga has some interest in some of the older groups of UNCONFIRMED bugs, so perhaps Tommy and Beluga could chat about some ideas here, then come back to the list or to the next QA Meeting w/a proposal. > moreover we have to decide if pinging just UNCONFIRMED old bugs or even NEW > bugs (excluding the easy hacks). Pinging these bug reports makes sense as long as 1) it's going to save the QA team a lot of time 2) we're getting a good response from the bug reporters I think that both UNCONFIRMED and NEW reports could benefit from this type of follow-up ping, but the proof will be in the data. Best, --R -- Robinson Tryon QA Engineer - The Document Foundation LibreOffice Community Outreach Herald qu...@libreoffice.org ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
On Tue, 04 Nov 2014 16:24:44 +0100, Joel Madero wrote: For now I'm not doing this just because there are so many other things to do and as of now I'm not seeing a clear message as to what we're doingI've seen at least 3-4 proposals with different links and the like. I suggest this be resolved on QA call, finalized, maybe a wiki written as to what the plan is, then we can move forward. I agree with you. QA call must decide that. regarding the multiple links you saw they are only because of different periods of time selected (1 year, 6 months, 100 days etc etc)... again the correct timeframe we want to ping has to be decided with the QA team. moreover we have to decide if pinging just UNCONFIRMED old bugs or even NEW bugs (excluding the easy hacks). in recent weeks I've seen many of UNCONF and NEW old bugs turning into WFM after retest with recent LibO releases (by me or other QA guys like beluga and Stuart Foote) --- Questa e-mail è priva di virus e malware perché è attiva la protezione avast! Antivirus. http://www.avast.com ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
For now I'm not doing this just because there are so many other things to do and as of now I'm not seeing a clear message as to what we're doingI've seen at least 3-4 proposals with different links and the like. I suggest this be resolved on QA call, finalized, maybe a wiki written as to what the plan is, then we can move forward. Best, Joel On 11/03/2014 09:06 PM, Tommy wrote: > On Sun, 02 Nov 2014 06:49:35 +0100, Tommy wrote: > >> once 4.2.7 and 4.3.3 are now available, I think we could run the >> "please retest" automated message to UNCONFIRMED bugs older than 6 >> months. >> >> actually there's 94 out of them. see list: >> http://snipurl.com/29eckcc >> >> >> let's see what's the feedback ratio and then decide if doing the same >> on older NEW bugs (excluding easy hacks as already discussed in the >> mailing list( >> > > or maybe we could ping older than 100 days bug from this list (193 bugs): > http://snipurl.com/29ejxgd > > > ___ > List Name: Libreoffice-qa mailing list > Mail address: Libreoffice-qa@lists.freedesktop.org > Change settings: > http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
On Sun, 02 Nov 2014 06:49:35 +0100, Tommy wrote: once 4.2.7 and 4.3.3 are now available, I think we could run the "please retest" automated message to UNCONFIRMED bugs older than 6 months. actually there's 94 out of them. see list: http://snipurl.com/29eckcc let's see what's the feedback ratio and then decide if doing the same on older NEW bugs (excluding easy hacks as already discussed in the mailing list( or maybe we could ping older than 100 days bug from this list (193 bugs): http://snipurl.com/29ejxgd ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
[Libreoffice-qa] retest ping to UNCONFIRMED bugs older than 6 months
once 4.2.7 and 4.3.3 are now available, I think we could run the "please retest" automated message to UNCONFIRMED bugs older than 6 months. actually there's 94 out of them. see list: http://snipurl.com/29eckcc let's see what's the feedback ratio and then decide if doing the same on older NEW bugs (excluding easy hacks as already discussed in the mailing list( -- Using Opera's revolutionary email client: http://www.opera.com/mail/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
