Re: Unable to use Trac + bug report

2024-03-20 Thread Pavel Sanda
On Fri, Mar 15, 2024 at 10:59:02AM -0300, Carlos Pita wrote:
> because the current one is really slow, particularly when browsing the
> git repository.

If you need faster git browsing, there is an alternative here: 
https://git.lyx.org

Pavel
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Re: Unable to use Trac + bug report

2024-03-15 Thread Jean-Marc Lasgouttes

Le 15/03/2024 à 14:59, Carlos Pita a écrit :

The looks are ok, I'm an old timer that has used Trac many times in
the past, it's a fine tool. Glad to hear you got a new server though,
because the current one is really slow, particularly when browsing the
git repository. That said, today it's working faster so perhaps it was
a temporary issue after all.


The server is still a virtual server, but now we have two separate ones. 
So it will be a bit faster, but not that much.



This does not look good indeed. I encourage you to create a bug report
when this becomes possible again so that the issue does not get
forgotten (I cannot investigate this myself, not on macOS).


There you go https://www.lyx.org/trac/ticket/13043.


Thanks!
JMarc

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Re: Unable to use Trac + bug report

2024-03-15 Thread Carlos Pita
> Our bug tracker is in end-of-life support (old OS, old tracker) and we
> had to disable account creation to avoid spam.
>
> The good news is that we should have a brand new version on a brand new
> server (same basic appearance, though) next week.

The looks are ok, I'm an old timer that has used Trac many times in
the past, it's a fine tool. Glad to hear you got a new server though,
because the current one is really slow, particularly when browsing the
git repository. That said, today it's working faster so perhaps it was
a temporary issue after all.

> This does not look good indeed. I encourage you to create a bug report
> when this becomes possible again so that the issue does not get
> forgotten (I cannot investigate this myself, not on macOS).

There you go https://www.lyx.org/trac/ticket/13043.

Thanks!
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Re: Unable to use Trac + bug report

2024-03-15 Thread Jean-Marc Lasgouttes

Le 12/03/2024 à 23:27, Carlos Pita a écrit :

Hi,

I tried to report a bug after 5 years of having used your bug tracker
for the last time and I found that:

- I cannot login with my old saved password (that's probably on me)

- From the reset password form, I don't get any reset password email
(I've tried many times and there is no email in my Spam folder either)

- I cannot register, the link sends me to a page that shows "No
handler matched request to /register"


Hi Carlos,

Our bug tracker is in end-of-life support (old OS, old tracker) and we 
had to disable account creation to avoid spam.


The good news is that we should have a brand new version on a brand new 
server (same basic appearance, though) next week.



So I'm reporting the bug here. The tab bar in macOS is not rendering
fine, as shown in the attached screenshot. This is for LyX 2.3.7 and
macOS Sonoma. OTOH LyX 2.4.0 correctly renders a flat tab bar (IMO
better looking).


This does not look good indeed. I encourage you to create a bug report 
when this becomes possible again so that the issue does not get 
forgotten (I cannot investigate this myself, not on macOS).


JMarc

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Re: Unable to use Trac + bug report

2024-03-15 Thread Steve Litt
Carlos Pita said on Tue, 12 Mar 2024 19:27:40 -0300

>Hi,
>
>I tried to report a bug after 5 years of having used your bug tracker
>for the last time and I found that:

Bug trackers are where bug reports go to die. On a lot of projects I
tried using their bug tracker, and the bug never got addressed because
putting in the bug tracker is like sweeping it under the table.

Half of the 50 free softwares I use have bug trackers, and they're all
different. I'm expected to learn and remember 25 different bug tracker
interfaces. I can't accuse LyX of this because I never submitted a LyX
problem to a bug tracker.

Bug trackers ALWAYS ask questions that are n/a for the problem being
reported, and occasionally you find one that *demands* an answer before
letting you go on.

When I was the Vimoutliner maintainer, we fixed problems that came in
on the mailing list, right away. Either we helped the user get it right,
or if it was a bug we fixed it and released. Everyone was happy. The
point could be made that our application was rather simple, but a) We
had only two developers, both very part time, and b) Maybe that's the
point: If the software's too complicated to handle on the mailing list,
maybe it's just too complicated.

One time I put on the mailing list a way to make the first new
paragraph non-indented, the rest indented, in HTML, so in the HTML
export they didn't need to do that mickey-mouse technique of two
different paragraph styles, one for the first paragraph and the other
for the rest. By the way, my solution was about 5 lines of CSS. Did
anyone thank me? No. They said "put it on the bug tracker." I said "I'm
not familiar with the bug tracker, can one of you do it?" The response
I got was that I was a lazy free-rider.

Bug trackers really do suck.

SteveT

Steve Litt 

Autumn 2023 featured book: Rapid Learning for the 21st Century
http://www.troubleshooters.com/rl21
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Unable to use Trac + bug report

2024-03-12 Thread Carlos Pita
Hi,

I tried to report a bug after 5 years of having used your bug tracker
for the last time and I found that:

- I cannot login with my old saved password (that's probably on me)

- From the reset password form, I don't get any reset password email
(I've tried many times and there is no email in my Spam folder either)

- I cannot register, the link sends me to a page that shows "No
handler matched request to /register"

So I'm reporting the bug here. The tab bar in macOS is not rendering
fine, as shown in the attached screenshot. This is for LyX 2.3.7 and
macOS Sonoma. OTOH LyX 2.4.0 correctly renders a flat tab bar (IMO
better looking).

Best regards,
Carlos
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