Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-16 Thread Christine Grassman
Ricardo, thank you for telling me how to empty caches. There was no way to tell whether it did so -- it said empty caches when I hit command option E, but that was it: no choices, check boxes, etc. Is this what is supposed to occur? Also, I did try resetting Safari the other night when I

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-16 Thread Ricardo Walker
Yup. Thats all you should here after pressing command option E. About cookies, that is my fault. I gave you some bad information. In safari preferences, go to privacy, not security. There you will find the option to delete cookies. hth Ricardo Walker rica...@appletothecore.info

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-16 Thread Christine Grassman
I officially surrender -- after updating the Java certificate, emptying caches, clearing cookies, resetting Safari, and clearing all WEb site data, my banking site will not allow me to stay on and do anything after successfully logging in, and sometimes will not even allow me to do that. Seems

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-15 Thread Christine Grassman
I have a feeling that is what is wrong. I just used Spotlight to bring up Java preferences and agreed to install the new certificate. Hopefully, once it does its thing, I will not have any issues doing whatever else is required, and can try the banking site again. If anyone has run into this,

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-15 Thread Christine Grassman
Went into Java preferences, and there appear to be some edit boxes which I have no clue how to handle. I've tried checking and unchecking enabling plug-ins, etc., but have the same result on the banking site. I have no idea what else to do except call Apple. I suspect I'll have to bring it in

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-15 Thread Esther
Hi Christine, I think that you have to log out and log back in again after making your changes to Java Preferences in order for the changes to take effect. I assume you mean that you checked the check box for Enable applet plug-in and Web Start applications on the General tab of Java

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-15 Thread Christine Grassman
Thanks, Esther. Nothing seems to be working -- it is so odd; I have absolutely never experienced anything remotely like this before. Christine On Aug 15, 2012, at 5:19 PM, Esther mori...@mac.com wrote: Hi Christine, I think that you have to log out and log back in again after making your

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-15 Thread Mark BurningHawk Baxter
Christine, I'm probably being insulting, and I don't mean to, but have you tried hitting refresh, command R, in here somewhere? Refreshing a page may not be a wise thing to do when sending a form, but it may clear away any auto-fill or other hold-overs from cache. • Mark BurningHawk Baxter

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-15 Thread Christine Grassman
But of course. :) Still haven't found how to empty the darned cache or clear cookies, though. Nowhere cn I locate this. Christine On Aug 15, 2012, at 9:26 PM, Mark BurningHawk Baxter markbaxte...@gmail.com wrote: Christine, I'm probably being insulting, and I don't mean to, but have you

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-15 Thread Ricardo Walker
Hi, First thing, open Safari and press command comma to open preferences. in the toolbar, select the advanced tab, and check Show Develop menu in menu bar. Now, to empty the cash, press command option E. To clear cookies. Go back into Safari preferences and choose security from the

Exceedingly scary and confounding problem with on-line banking account

2012-08-14 Thread Christine Grassman
Since upgrading to ML, I have paid some bills with my on-line banking site with no problems whatsoever. Today, though I was able to log on successfully multiple times, as soon as I attempted to do *anything* on the site, I was thrown off, and a problem report came up. When I tried to quit out

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-14 Thread Mark BurningHawk Baxter
The one good answer I can give you is that Cookies and clearing them is found in Presences. • Mark BurningHawk Baxter • AIM, Skype and Twitter: BurningHawk1969 • MSN: burninghawk1...@hotmail.com • My home page: • http://MarkBurningHawk.net/ -- You received this message because you are

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-14 Thread Christine Grassman
I looked in Safari preferences, and under the Privacy tab, there is references to which cookies to allow, but I did not see any option for clearing them. I also cannot locate a general empty cache Looked in Security as well. . On Aug 14, 2012, at 9:48 PM, Mark BurningHawk Baxter

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-14 Thread Dan Eickmeier
Anohter thing you could try, is the Reset safari option, which is found in the safari menu. In there, you can do things like clear history and other things. Try that, and then try going to your bank's site again. On 2012-08-14, at 10:00 PM, Christine Grassman cgrassman1...@gmail.com wrote:

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-14 Thread Christine Grassman
I did see that; was worried that this would clear all my saved passwords and such. Christine On Aug 14, 2012, at 10:11 PM, Dan Eickmeier va3ets2...@me.com wrote: Anohter thing you could try, is the Reset safari option, which is found in the safari menu. In there, you can do things like clear

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-14 Thread Esther
Hi Christine, I'm not at my computer, so I can't check this first, but try going to the menu bar (VO-M or Control-F2), right arrow to the Safari menu, then arrow down to a Reset Safari menu option. I think one of the submenu options you can check is to clear or empty the cache when you perform

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-14 Thread Christine Grassman
I did go into reset Safari, kept checked anything and everything I thought might help -- I did not see reference to emptying caches, cookies, or anything resembling that. I reset top web sites; reset history; unchecked saved names and passwords; I think I left only two or three things

Re: Exceedingly scary and confounding problem with on-line banking account

2012-08-14 Thread Esther
Hi Christine, I read your original post again, and noted the mention of Java, which is used by some banking sites. Java is not installed by default under Mountain Lion, and depending on whether you upgraded or performed a clean install of ML you may have a version of Java that is not compatible