Re: accessible media player app to play FLAC files

[Christopher-Mark Gilland]

I disagree.

I find tons of things from the app store.  What're you looking for exactly? 
True, there are some things that aren't there, but saying you can't get 
anything at all hardly is incredibly an unfair statement.


Chris.

- Original Message - 
From: "Devin Prater" 

To: 
Sent: Tuesday, November 24, 2015 3:09 PM
Subject: Re: accessible media player app to play FLAC files


You can't really get that much from the mac app store nowadays. I see this 
as a definite plus. Google "VLC and you'll see the video LAN site. Its free, 
and open source.


Sent from my iPhone


On Nov 24, 2015, at 2:06 PM, Brian Howerton  wrote:

Thanks Matthew, I can get this from the mac app store right?  Is this 
free?  I seem to remember it being free.

Brian
On Nov 24, 2015, at 3:04 PM, Matthew Dierckens  
wrote:


Hello Brian,
VLC media player will play so many file formats that I don’t find it 
necessary to use ITunes for playing media anymore.

Give it a shot, if you need help feel free to write e.


On Nov 24, 2015, at 15:03, Brian Howerton  wrote:

Hello folks,
The subject says it all.  I am looking for an accessible mac app that 
lets me play FLAC files.  I have some on my mac that I need to listen 
to, but I didn’t know iTunes doesn’t play those right off the bat 
without converting them.  Really would rather just listen to the FLAc 
files as they are.  Thanks,

Brian

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A Quick Tip for Those Experiencing Any App Updating Problems in iTunes

[M. Taylor]

Hello All,

I am cross-posting this to both the Mac Visionaries and v iPhone mailing
list because I think the steps described below will apply to both the
Windows and Mac versions of iTunes.

Today, in iTunes for Windows, I received a couple of download errors when
attempting to update a couple of apps.  The errors, effectively stated, that
the download URLs were invalid.  

NOTE 1:
I use Jaws 16 for Windows on this particular PC.  I make extensive use of
the Jaws Touch Cursor to interact with both iTunes and the iTunes Store.
The computer in this scenario does not have an actual touch screen.

Summary:
My solution was to cancel the download session, then right-mouse click on
each of the problem apps which displayed a list of options including one to
show the app in the App Store.  Once there, I simply clicked the download
button for the app at which point it downloaded properly.  Upon checking for
updates, again, the problem app was no longer listed.  

NOTE 2:
The reason I update my apps via iTunes on a desktop is because, as of iOS
9.x, updated apps are no longer automatically copied from the iOS device to
the computer during sync sessions.

Steps:
The scenario in iTunes for Windows goes something like the following:

1.
Open iTunes and go to the Update apps section.  A list/grid of all the apps
that have updates available should be displayed.  If not, then click the
Check for Updates button.

2.
Select Update All.

3.
As the apps are successfully updated, they will be removed from the
list/grid. 

4.
If there is an app that cannot be updated for various reasons, a dialog box
will be displayed with a cursory explanation as to why the download failed.
At this point you can attempt to resume the download, at which point it will
be successful; if not, go to the next step.

5.
If any of the apps fail to download, iTunes will be placed into pause mode.
Your only option at this point will be to attempt to resume the download at
which point failure will occur again.  The only way to get out of this loop,
at least, the only way I have discovered, is to close iTunes.  

6.
Re-open iTunes.  You should immediately be returned to the most recently
viewed area of the application.  In this scenario, the Apps update area.

7.
At this point your update list/grid will only contain the apps that have
failed to update.  Right-mouse click on each app.  From the resulting
Shortcut list, select "Show in iTunes Store".  

8.
Once the app is displayed in the iTunes Store, simply select the Download
button.  Upon successful download, the app will no longer appear in the Apps
Update area of iTunes.

Good Luck,

Mark


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Re: accessible media player app to play FLAC files

[Sabahattin Gucukoglu]

I think that’s fair.  Developers just aren’t seeing any value in the Mac App 
Store anymore and seem to be gradually transitioning away from it.  Both 
because of the sandboxing and pricing policies, it just isn’t a very good fit 
for the Mac ecosystem as a whole.  Good summary here:
http://www.cultofmac.com/300067/mac-app-store-broken-developers-sick/

And, after the recent certificate expiration fiasco, and Apple’s general 
disrespect of the Mac, I’m just fine with that.  It is a shame, and I don’t say 
developers are not motivated by their own self-interest too, but I just don’t 
bother looking there anymore.  Downloads from the web are almost always more 
recent.

The really interesting question now is: what would iOS look like, if it were an 
open platform?  Would Apple’s money-making scheme come undone, or would Apple 
merely be proven right as developers raked their customers over the coals?

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IOS software for recording an audio journal?

[Donna Goodin]

Hi all,

I'm thinking about recording an audio journal, using my iPhone.  Just wondering 
if anyone else has done anything similar, and if so, what software you used?
TIA,
Donna

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Re: secret folders for passwords

[E.T.]

   1Password is a great choice for a password manager. Windows, OS X 
and iOS are supported and kept in sync. If you also use Windows they 
offer a package deal and they will throw in a free upgrade for iOS.


   This app also supports credit card support so you do not need to 
enter your card every time you use it. Lots to look at,  but you get I 
think a 30 day trial.


   Oh and you use a secure password to unlock the app every time you 
use it, easier to remember just one password.


From E.T.'s Keyboard...
   ancient.ali...@icloud.com
Many believe that we have been visited
in the past. What if it were true?

On 11/24/2015 5:34 PM, Marie Lyons wrote:

Does anyone know about this?  With the length and alphanumeric  nature of 
passwords I have difficulty remembering them.  Something like this would be 
very helpful.  There are a couple of youtube videos but I can’t understand 
either speaker.  A podcast might work better for me.

Marie Lyons



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RE: oppinions wanted

[Zoe Fiogkos]

Yes, the agent had me test it on text edit, pages, and we even noticed it some 
times happens in finder that's why she thinks it's a software problem.  Anyhow 
we'll see what the boys and girls at the genious bar say.
There is a work around for pages, but the agent admits it should not be 
happening and something odd is going on.


-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Sabahattin Gucukoglu
Sent: November-24-15 8:16 PM
To: 'Chris Blouch' via MacVisionaries
Subject: Re: oppinions wanted

I don’t use the iWork suite, but it sounds to me like the accessibility there 
is still patchy and that really, if my past experience is anything to go by, it 
isn’t your fault at all.  Other listers are presumably better with these tools.

Do you get the same navigational issues in TextEdit?

Hopefully whoever assists you is fully versed in the use of iWork with 
VoiceOver.

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Re: Time Machine backups

[E.T.]

   Ok, I am gong to need to scratch all of the backups and start anew. 
I could not figure out how to do it. When I activate Time Machine on 
menu extras then select Open TM, that is where I run into trouble. Can 
use some guidance, thanks.


From E.T.'s Keyboard...
   ancient.ali...@icloud.com
Many believe that we have been visited
in the past. What if it were true?

On 11/23/2015 2:04 PM, Anders Holmberg wrote:

Hi!
I think they’re deleted automatically when the disk becomes full so i haven’t 
bothered with it.
How big is your backup disk?
Mine is 2 tb.
/A

On 23 Nov 2015, at 22:28, E.T.  wrote:

   What is the proper way to delete some (not all) older backups? Thanks.

 From E.T.'s Keyboard...
   ancient.ali...@icloud.com
Many believe that we have been visited
in the past. What if it were true?

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Re: oppinions wanted

[Sabahattin Gucukoglu]

I don’t use the iWork suite, but it sounds to me like the accessibility there 
is still patchy and that really, if my past experience is anything to go by, it 
isn’t your fault at all.  Other listers are presumably better with these tools.

Do you get the same navigational issues in TextEdit?

Hopefully whoever assists you is fully versed in the use of iWork with 
VoiceOver.

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secret folders for passwords

[Marie Lyons]

Does anyone know about this?  With the length and alphanumeric  nature of 
passwords I have difficulty remembering them.  Something like this would be 
very helpful.  There are a couple of youtube videos but I can’t understand 
either speaker.  A podcast might work better for me.

Marie Lyons

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Re: oppinions wanted

[joseph hudson]

No I did not. Do you think that I should get with her before Saturday? And have 
her do that. If so, I can do that tomorrow evening if need be. It's not how I 
would like to spend my vacation but it can be done.
Joseph Hudson
Email
jhud7...@gmail.com 
I device support
Telephone
2543007667
Skype
joseph.hudson89 facebook
https://www.facebook.com/joseph.hudson.9404 

Twitter
https://twitter.com/josephhudson89 

FaceTime/iMessage
jhud7...@yahoo.com 
> On Nov 24, 2015, at 4:48 PM, Christopher-Mark Gilland  
> wrote:
> 
> Did you have her reset all Voiceover settings in the Voiceover utility?
>  
> Chris.
>  
>> - Original Message -
>> From: joseph hudson 
>> To: macvisionaries@googlegroups.com 
>> Sent: Tuesday, November 24, 2015 4:14 PM
>> Subject: Re: oppinions wanted
>> 
>> Chris, when we spoke last evening, I had her check the quick math. It was 
>> clearly turned off. Other than that little issue that she's having, her Mac 
>> seems to be running great.
>> Joseph Hudson
>> Email
>> jhud7...@gmail.com 
>> I device support
>> Telephone
>> 2543007667
>> Skype
>> joseph.hudson89 facebook
>> https://www.facebook.com/joseph.hudson.9404 
>> 
>> Twitter
>> https://twitter.com/josephhudson89  
>> 
>> FaceTime/iMessage
>> jhud7...@yahoo.com 
>>> On Nov 24, 2015, at 1:14 PM, Christopher-Mark Gilland 
>>> > wrote:
>>> 
>>> Honestly, there is one very obvious thing which I cannot believe no one 
>>> told you to check.  Do you have quick nav enabled?  Press your left and 
>>> right arrow keys together at the same time.  Not with your vo keys held 
>>> down.  I'm literally saying just press left and right arrows together.  You 
>>> want to be sure it says quick nav off.
>>>  
>>> Also, it surprises me to absolutely no end that they didn't have you change 
>>> out the double A batteries in the wireless keyboard that comes with the 
>>> IMac.  It could be that your batteries are nearly dead, and therefore it's 
>>> producing strange results.
>>>  
>>> Also, I'm shocked they didn't have you try plugging in a wired USB 
>>> keyboard, even if it's not an apple based keyboard, and see if your 
>>> navigation works.
>>>  
>>> If nothing else, they should have offered to try replacing your wireless 
>>> keyboard entirely and send you out a new one, being you said you still have 
>>> Apple Care.
>>>  
>>> The other thing that I'm absolutely shocked beyond belief that they didn't 
>>> have you do was to run a disk permissions repair.  I understand now in El 
>>> Capitan, this isn't as easily possible, but you were having this issue 
>>> before in Mavericks, which definitely! you could have ran disk permissions 
>>> repair, as well as an over all disk repair from there.
>>>  
>>> I'm not doubting the things you're telling us, but it just seems unusually 
>>> weird that Apple, especially a senior advisor that works for Accessibility 
>>> wouldn't have had you try these things.  I mean, I'm Apple certified, and 
>>> that's one of the very first things I would have had you check.  Resetting 
>>> PRam with command+Option+P+R is good, but that may a been overkill.  Also, 
>>> I'm not sure if the IMacs would do this, but maybe you may wanna call 
>>> Accessibility back and ask them to help you reset your SMC if that can be 
>>> done.
>>>  
>>> Chris.
>>>  
>>> - Original Message -
 From: Zoe Fiogkos 
 To: macvisionaries@googlegroups.com 
 
 Sent: Tuesday, November 24, 2015 12:52 PM
 Subject: oppinions wanted
 
 Today I was on the phone for over 2 hours with apple accessibility and 
 they could not fix my problem, so they have made an appointment with the 
 apple store for me on Saturday.  Below in point form is my problem and 
 what apple accessibility said and I would like your opinions.
 2014 February bought new iMac running mavericks.
 Tried using pages and navigation did not work.
 Left iMac on desk for over a year.
 November 2015 turned on mac same problems.
 Asked for help on various lists, answer was basically get training.
 Took the suggestion of a friend and backed up and upgraded iMac to 
 elcapitan.
 Backed up and upgraded without a hitch.
 Problems still exist.
 Upgraded pages.
 On a body of text arrow up reads the text, arrowdown jumps to menu 
 extras.
 Tested on notes app same thing.
 Spoke with a list member on the telephone, whoconfirmed that my 
 navigation on the mac is screwed.
 Same member confirmed that I am using proper vo commands.
 Member 

interesting behaviour in mac mail

[Faisal ali]

Hello everyone,
I’m noticing something quite strange. In one of my accounts, I have a thread 
with 16 messages. However, when I get to this thread in my list of messages, 
mail becomes busy. Even with my arrowing past the inbox with this thread at the 
top of my messages table mail becomes busy. I’ve never noticed it before with 
larger threads. Anyone know why this is happening? I’m running a mac with 16 
gigs of ram so surely its not my computer not having enough resources.

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Re: interesting behaviour in mac mail

[joseph hudson]

Is your Mac plugged in when this happens? Because if not, it could possibly be 
a battery issue. I notice my mail those busy when my batteries about to die.
Joseph Hudson
Email
jhud7...@gmail.com 
I device support
Telephone
2543007667
Skype
joseph.hudson89 facebook
https://www.facebook.com/joseph.hudson.9404 

Twitter
https://twitter.com/josephhudson89 

FaceTime/iMessage
jhud7...@yahoo.com 
> On Nov 24, 2015, at 10:09 PM, Faisal ali  wrote:
> 
> Hello everyone,
> I’m noticing something quite strange. In one of my accounts, I have a thread 
> with 16 messages. However, when I get to this thread in my list of messages, 
> mail becomes busy. Even with my arrowing past the inbox with this thread at 
> the top of my messages table mail becomes busy. I’ve never noticed it before 
> with larger threads. Anyone know why this is happening? I’m running a mac 
> with 16 gigs of ram so surely its not my computer not having enough resources.
> 
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Re: interesting behaviour in mac mail

[Faisal ali]

This happens when it is unplugged and plugged in.
> On Nov 24, 2015, at 11:10 PM, joseph hudson  wrote:
> 
> Is your Mac plugged in when this happens? Because if not, it could possibly 
> be a battery issue. I notice my mail those busy when my batteries about to 
> die.
> Joseph Hudson
> Email
> jhud7...@gmail.com 
> I device support
> Telephone
> 2543007667
> Skype
> joseph.hudson89 facebook
> https://www.facebook.com/joseph.hudson.9404 
> 
> Twitter
> https://twitter.com/josephhudson89  
> 
> FaceTime/iMessage
> jhud7...@yahoo.com 
>> On Nov 24, 2015, at 10:09 PM, Faisal ali > > wrote:
>> 
>> Hello everyone,
>> I’m noticing something quite strange. In one of my accounts, I have a thread 
>> with 16 messages. However, when I get to this thread in my list of messages, 
>> mail becomes busy. Even with my arrowing past the inbox with this thread at 
>> the top of my messages table mail becomes busy. I’ve never noticed it before 
>> with larger threads. Anyone know why this is happening? I’m running a mac 
>> with 16 gigs of ram so surely its not my computer not having enough 
>> resources.
>> 
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Re: interesting behaviour in mac mail

[joseph hudson]

Wow, how interesting. Have you ever tried rebuilding your mailboxes or taking 
your account off-line and then bringing it back? Or even simply removing the 
account and then re-adding it back? This may fix the issue.
Joseph Hudson
Email
jhud7...@gmail.com 
I device support
Telephone
2543007667
Skype
joseph.hudson89 facebook
https://www.facebook.com/joseph.hudson.9404 

Twitter
https://twitter.com/josephhudson89 

FaceTime/iMessage
jhud7...@yahoo.com 
> On Nov 24, 2015, at 10:16 PM, Faisal ali  wrote:
> 
> This happens when it is unplugged and plugged in.
>> On Nov 24, 2015, at 11:10 PM, joseph hudson > > wrote:
>> 
>> Is your Mac plugged in when this happens? Because if not, it could possibly 
>> be a battery issue. I notice my mail those busy when my batteries about to 
>> die.
>> Joseph Hudson
>> Email
>> jhud7...@gmail.com 
>> I device support
>> Telephone
>> 2543007667
>> Skype
>> joseph.hudson89 facebook
>> https://www.facebook.com/joseph.hudson.9404 
>> 
>> Twitter
>> https://twitter.com/josephhudson89  
>> 
>> FaceTime/iMessage
>> jhud7...@yahoo.com 
>>> On Nov 24, 2015, at 10:09 PM, Faisal ali >> > wrote:
>>> 
>>> Hello everyone,
>>> I’m noticing something quite strange. In one of my accounts, I have a 
>>> thread with 16 messages. However, when I get to this thread in my list of 
>>> messages, mail becomes busy. Even with my arrowing past the inbox with this 
>>> thread at the top of my messages table mail becomes busy. I’ve never 
>>> noticed it before with larger threads. Anyone know why this is happening? 
>>> I’m running a mac with 16 gigs of ram so surely its not my computer not 
>>> having enough resources.
>>> 
>>> -- 
>>> The following information is important for all members of the Mac 
>>> Visionaries list.
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>>> or moderators directly rather than posting on the list itself.
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>>> Quinn - you can reach Cara at caraqu...@caraquinn.com 
>>> 
>>> 
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>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ 
>>> 
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>> 
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RE: oppinions wanted

[Zoe Fiogkos]

Hi Chris thanks for all the suggestions, she did not have me do that.  How can 
I set voiceover settings to default?
 
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Christopher-Mark Gilland
Sent: November-24-15 5:48 PM
To: macvisionaries@googlegroups.com
Subject: Re: oppinions wanted
 
Did you have her reset all Voiceover settings in the Voiceover utility?
 
Chris.
 
- Original Message - 
From: joseph hudson   
To: macvisionaries@googlegroups.com 
Sent: Tuesday, November 24, 2015 4:14 PM
Subject: Re: oppinions wanted
 
Chris, when we spoke last evening, I had her check the quick math. It was 
clearly turned off. Other than that little issue that she's having, her Mac 
seems to be running great.
Joseph Hudson 
Email
jhud7...@gmail.com
I device support
Telephone
2543007667
Skype
joseph.hudson89 facebook
https://www.facebook.com/joseph.hudson.9404
Twitter
https://twitter.com/josephhudson89 
 
FaceTime/iMessage
jhud7...@yahoo.com
 
On Nov 24, 2015, at 1:14 PM, Christopher-Mark Gilland  
wrote:
 
Honestly, there is one very obvious thing which I cannot believe no one told 
you to check.  Do you have quick nav enabled?  Press your left and right arrow 
keys together at the same time.  Not with your vo keys held down.  I'm 
literally saying just press left and right arrows together.  You want to be 
sure it says quick nav off.
 
Also, it surprises me to absolutely no end that they didn't have you change out 
the double A batteries in the wireless keyboard that comes with the IMac.  It 
could be that your batteries are nearly dead, and therefore it's producing 
strange results.
 
Also, I'm shocked they didn't have you try plugging in a wired USB keyboard, 
even if it's not an apple based keyboard, and see if your navigation works.
 
If nothing else, they should have offered to try replacing your wireless 
keyboard entirely and send you out a new one, being you said you still have 
Apple Care.
 
The other thing that I'm absolutely shocked beyond belief that they didn't have 
you do was to run a disk permissions repair.  I understand now in El Capitan, 
this isn't as easily possible, but you were having this issue before in 
Mavericks, which definitely! you could have ran disk permissions repair, as 
well as an over all disk repair from there.
 
I'm not doubting the things you're telling us, but it just seems unusually 
weird that Apple, especially a senior advisor that works for Accessibility 
wouldn't have had you try these things.  I mean, I'm Apple certified, and 
that's one of the very first things I would have had you check.  Resetting PRam 
with command+Option+P+R is good, but that may a been overkill.  Also, I'm not 
sure if the IMacs would do this, but maybe you may wanna call Accessibility 
back and ask them to help you reset your SMC if that can be done.
 
Chris.
 
- Original Message - 
From: Zoe Fiogkos   
To: macvisionaries@googlegroups.com 
Sent: Tuesday, November 24, 2015 12:52 PM
Subject: oppinions wanted
 
Today I was on the phone for over 2 hours with apple accessibility and they 
could not fix my problem, so they have made an appointment with the apple store 
for me on Saturday.  Below in point form is my problem and what apple 
accessibility said and I would like your opinions.
2014 February bought new iMac running mavericks.
Tried using pages and navigation did not work.
Left iMac on desk for over a year.
November 2015 turned on mac same problems.
Asked for help on various lists, answer was basically get training.
Took the suggestion of a friend and backed up and upgraded iMac to elcapitan.
Backed up and upgraded without a hitch.
Problems still exist.
Upgraded pages.
On a body of text arrow up reads the text, arrow down jumps to menu extras.
Tested on notes app same thing.
Spoke with a list member on the telephone, who confirmed that my navigation on 
the mac is screwed.
Same member confirmed that I am using proper vo commands.
Member suggested I call apple accessibility.
Today called them.
The lady who helped me was named Christie.
She had me test both pages and notes and confirmed I am doing nothing wrong and 
according to her opinion it’s a software problem.
She had me hold down p, r, and option, command and then power up.
Nothing changed.
She had me hold down shift and power up.
Nothing changed.
She had me hold down command r and power up.
She tried to reinstall osx but the window announced signing into appstore and 
then progress bar busy.
We tried again.
Checked if wifi was connected and it was.
Still the same thing.
She said there was nothing more she could do, she thinks it’s a software 
problem and that I need to take it into the store to see if they can fix it.
I’m glad that it isn’t me, and that mac training as some suggested is not the 
issue.
However I’m very sad because obviously something is very wrong.
Thank God I got apple care when I 

uE mega boom in stereo

[Mary Otten]

I am wondering if anybody on these lists has two make a boom speakers and has 
had success using them as a pair. I see that this is supposed to be a 
possibility in the iPhone app. I have one speaker. But I am anticipating the 
possibility of black Friday deals. And the chance to get another and have a 
good stereo pair is quite appealing. But I want to make sure it actually works 
before I lay out the box. Any experiences out there?
Mary


Sent from my iPhone

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Re: oppinions wanted

[Christopher-Mark Gilland]

Did you have her reset all Voiceover settings in the Voiceover utility?

Chris.

  - Original Message - 
  From: joseph hudson 
  To: macvisionaries@googlegroups.com 
  Sent: Tuesday, November 24, 2015 4:14 PM
  Subject: Re: oppinions wanted


  Chris, when we spoke last evening, I had her check the quick math. It was 
clearly turned off. Other than that little issue that she's having, her Mac 
seems to be running great.

  Joseph Hudson
  Email
  jhud7...@gmail.com
  I device support
  Telephone
  2543007667
  Skype
  joseph.hudson89 facebook
  https://www.facebook.com/joseph.hudson.9404
  Twitter
  https://twitter.com/josephhudson89 


  FaceTime/iMessage
  jhud7...@yahoo.com


On Nov 24, 2015, at 1:14 PM, Christopher-Mark Gilland 
 wrote:


Honestly, there is one very obvious thing which I cannot believe no one 
told you to check.  Do you have quick nav enabled?  Press your left and right 
arrow keys together at the same time.  Not with your vo keys held down.  I'm 
literally saying just press left and right arrows together.  You want to be 
sure it says quick nav off.

Also, it surprises me to absolutely no end that they didn't have you change 
out the double A batteries in the wireless keyboard that comes with the IMac.  
It could be that your batteries are nearly dead, and therefore it's producing 
strange results.

Also, I'm shocked they didn't have you try plugging in a wired USB 
keyboard, even if it's not an apple based keyboard, and see if your navigation 
works.

If nothing else, they should have offered to try replacing your wireless 
keyboard entirely and send you out a new one, being you said you still have 
Apple Care.

The other thing that I'm absolutely shocked beyond belief that they didn't 
have you do was to run a disk permissions repair.  I understand now in El 
Capitan, this isn't as easily possible, but you were having this issue before 
in Mavericks, which definitely! you could have ran disk permissions repair, as 
well as an over all disk repair from there.

I'm not doubting the things you're telling us, but it just seems unusually 
weird that Apple, especially a senior advisor that works for Accessibility 
wouldn't have had you try these things.  I mean, I'm Apple certified, and 
that's one of the very first things I would have had you check.  Resetting PRam 
with command+Option+P+R is good, but that may a been overkill.  Also, I'm not 
sure if the IMacs would do this, but maybe you may wanna call Accessibility 
back and ask them to help you reset your SMC if that can be done.

Chris.

- Original Message - 
  From: Zoe Fiogkos 
  To: macvisionaries@googlegroups.com 
  Sent: Tuesday, November 24, 2015 12:52 PM
  Subject: oppinions wanted


  Today I was on the phone for over 2 hours with apple accessibility and 
they could not fix my problem, so they have made an appointment with the apple 
store for me on Saturday.  Below in point form is my problem and what apple 
accessibility said and I would like your opinions.

  2014 February bought new iMac running mavericks.
  Tried using pages and navigation did not work.
  Left iMac on desk for over a year.
  November 2015 turned on mac same problems.
  Asked for help on various lists, answer was basically get training.
  Took the suggestion of a friend and backed up and upgraded iMac to 
elcapitan.
  Backed up and upgraded without a hitch.
  Problems still exist.
  Upgraded pages.
  On a body of text arrow up reads the text, arrow down jumps to menu 
extras.
  Tested on notes app same thing.
  Spoke with a list member on the telephone, who confirmed that my 
navigation on the mac is screwed.
  Same member confirmed that I am using proper vo commands.
  Member suggested I call apple accessibility.
  Today called them.
  The lady who helped me was named Christie.
  She had me test both pages and notes and confirmed I am doing nothing 
wrong and according to her opinion it’s a software problem.
  She had me hold down p, r, and option, command and then power up.
  Nothing changed.
  She had me hold down shift and power up.
  Nothing changed.
  She had me hold down command r and power up.
  She tried to reinstall osx but the window announced signing into appstore 
and then progress bar busy.
  We tried again.
  Checked if wifi was connected and it was.
  Still the same thing.


  She said there was nothing more she could do, she thinks it’s a software 
problem and that I need to take it into the store to see if they can fix it.

  I’m glad that it isn’t me, and that mac training as some suggested is not 
the issue.
  However I’m very sad because obviously something is very wrong.
  Thank God I got apple care when I bought this iMac.
  What do you all think of this?
  Curious what your opinions are.
  Regards
  

iTunes albums dimmed

[Janine Smith]

Hi all. Since updating to 10.11.1 from 10.10.5 voiceover in the albums grid in 
iTunes keeps saying dimmed. Every time I go through the list of albums I get 
"dimmed". Nothing has changed except doing an updated. It is not happening on 
my window machines with jaws nor on the iPhone running the latest software. 
Tried signing in and out of iTunes along with deauthorising the Mac. Tried 
unticking the box showing my iCloud music library. Music on the computer is 
fine when looking at downloaded music and fine when I have on sort by song. As 
soon as I retick the show iCloud music library and sort by album, it goes back 
to dimmed, even for the downloaded music. Any ideas people? Many thanks, 
regards Janine

Sent from my iPhone

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Re: Spotify question

[Christopher-Mark Gilland]

You should have my number, so give me a call, if you need any one on one 
further help.


Chris.

- Original Message - 
From: "Brian Howerton" 

To: 
Sent: Tuesday, November 24, 2015 2:55 PM
Subject: Re: Spotify question


Thanks Chris, I will try this.  I appreciate the help.
Brian
On Nov 24, 2015, at 2:30 PM, Christopher-Mark Gilland 
 wrote:


Yeah,

Nothing's coming up the way you're describing to search.  I'm sure that 
the songs are there though in general.


This may be one of those times when you have to Google the songs, then 
once you get the list, search for them on Apple Music individually.  I 
know it might really stink doing it that way, but it may be your best 
option.  And, once you get the list, you could find them on ITunes and add 
them to a CCLI playlist.  That's personally what I'd do.


Chris.

- Original Message - From: "Brian Howerton" 


To: 
Sent: Tuesday, November 24, 2015 2:25 PM
Subject: Re: Spotify question


I guess they are, but CCLI I guess posts them on spotify.  He said if I 
did a search for CcLI top 100 on spotify, they would come up.  Not sure if 
that is true with apple music or not.

Brian
On Nov 24, 2015, at 2:24 PM, Christopher-Mark Gilland 
 wrote:


Are those arrangements not on Apple Music?

Chris.

- Original Message - From: "Brian Howerton" 


To: 
Sent: Tuesday, November 24, 2015 2:22 PM
Subject: Re: Spotify question


Hey Chris,
Sad to hear this.  Really, I wanted to be able to access spotify for 
work-related things.  They have the Christian copyright licensing top 100 
songs out there, and I wanted to be able to keep up with that through 
spotify and also be able to hear the arrangements of the songs on there 
using it.  Another friend of mine who is a worship leader told me about 
this, and said if I had spotify I could access this.  Oh well,

Brian
On Nov 24, 2015, at 2:18 PM, Christopher-Mark Gilland 
 wrote:


Good luck!  I've never been able to get it to work, and on the Windows 
side, with the Spottify Blind scripts for JAWS, it's honestly hardly any 
better. And, the guy who wrote the scripts never responds to any of the 
tech support requests I send him, and never returns my phone calls 
either. Plus he over charges for the things, tremendously!  $49 just for 
the darn scripts? Unless he's moved that down, that's what they used to 
be.


Just to keep things on topic and Apple related, I'll just say, honestly, 
Brian, you and Bonnie would be way better off getting set up with Apple 
Music and pass by Spottify.  Is there a particular reason why you wanted 
that over Apple Music, being they're both about the exact same price, 
and both have about the same selection?


Chris.

- Original Message - From: "Brian Howerton" 


To: 
Sent: Tuesday, November 24, 2015 1:01 PM
Subject: Spotify question


Hello all,
I was wondering if spotify is accessible on the mac.  I downloaded the 
app, and tried to use voiceover keys to navigate, but did not look like 
I could do anything in the app.  The only thing I could use were the 
menus. Is anyone on the list using spotify?  Thanks,

Brian

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Re: accessible media player app to play FLAC files

[Christopher-Mark Gilland]

VLC is your friend!  I can't begin to tell you how much I love that thing!

Chris.

- Original Message - 
From: "Brian Howerton" 

To: 
Sent: Tuesday, November 24, 2015 3:03 PM
Subject: accessible media player app to play FLAC files


Hello folks,
The subject says it all.  I am looking for an accessible mac app that lets 
me play FLAC files.  I have some on my mac that I need to listen to, but I 
didn’t know iTunes doesn’t play those right off the bat without converting 
them.  Really would rather just listen to the FLAc files as they are. 
Thanks,

Brian

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Re: oppinions wanted

[Christopher-Mark Gilland]

You wrote:

Should they have mailed me out a keyboard? I will defenately mention that at 
the store

 

  No, not necessarily.  Did your IMac not come with an Apple wireless keyboard 
though?

  If it did, then I'd ask them to try replacing the keyboard as well, or at the 
very least try paring another one in the store, and see if that helps.

  It would be our luck that it's nothing more than the keyboard just being 
totally shot, and if that be the case, then that should be one heck of an easy 
fix.

  Chris.

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Re: accessible media player app to play FLAC files

[Christopher-Mark Gilland]

BTW, if you're interested, VLC also will even play vorbis!

I think it might even do OPUS.

Chrisl.

- Original Message - 
From: "Brian Howerton" 

To: 
Sent: Tuesday, November 24, 2015 3:03 PM
Subject: accessible media player app to play FLAC files


Hello folks,
The subject says it all.  I am looking for an accessible mac app that lets 
me play FLAC files.  I have some on my mac that I need to listen to, but I 
didn’t know iTunes doesn’t play those right off the bat without converting 
them.  Really would rather just listen to the FLAc files as they are. 
Thanks,

Brian

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RE: oppinions wanted

[Zoe Fiogkos]

You are absalutely right hopefully they’ll fix it but if they give me a new one 
wouldn’t that be fantastic.
 
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Anne Robertson
Sent: November-24-15 2:35 PM
To: macvisionaries@googlegroups.com
Subject: Re: oppinions wanted
 
Hello Zoe,
 
I think you’ve been very unfortunate with your iMac. If it’s possible, try to 
persuade Apple to replace your machine as it sounds like you got a bad one.
 
The online help you got was spot on. I went through similar steps with a friend 
who recently bought her first Mac and was having strange problems with it. 
Luckily, she lives near Paris, too, so I’ll be spending Friday with her trying 
to sort out her problems.
 
Cheers,
 
Anne
 
 
On 24 Nov 2015, at 18:52, Zoe Fiogkos  wrote:
 
Today I was on the phone for over 2 hours with apple accessibility and they 
could not fix my problem, so they have made an appointment with the apple store 
for me on Saturday.  Below in point form is my problem and what apple 
accessibility said and I would like your opinions.
 
2014 February bought new iMac running mavericks.
Tried using pages and navigation did not work.
Left iMac on desk for over a year.
November 2015 turned on mac same problems.
Asked for help on various lists, answer was basically get training.
Took the suggestion of a friend and backed up and upgraded iMac to elcapitan.
Backed up and upgraded without a hitch.
Problems still exist.
Upgraded pages.
On a body of text arrow up reads the text, arrow down jumps to menu extras.
Tested on notes app same thing.
Spoke with a list member on the telephone, who confirmed that my navigation on 
the mac is screwed.
Same member confirmed that I am using proper vo commands.
Member suggested I call apple accessibility.
Today called them.
The lady who helped me was named Christie.
She had me test both pages and notes and confirmed I am doing nothing wrong and 
according to her opinion it’s a software problem.
She had me hold down p, r, and option, command and then power up.
Nothing changed.
She had me hold down shift and power up.
Nothing changed.
She had me hold down command r and power up.
She tried to reinstall osx but the window announced signing into appstore and 
then progress bar busy.
We tried again.
Checked if wifi was connected and it was.
Still the same thing.
 
 
She said there was nothing more she could do, she thinks it’s a software 
problem and that I need to take it into the store to see if they can fix it.
 
I’m glad that it isn’t me, and that mac training as some suggested is not the 
issue.
However I’m very sad because obviously something is very wrong.
Thank God I got apple care when I bought this iMac.
What do you all think of this?
Curious what your opinions are.
Regards
Zoe
 
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Re: oppinions wanted

[joseph hudson]

Zoe, sounds like a great report I will be looking forward to hearing what 
happens on Saturday.
Joseph Hudson
Email
jhud7...@gmail.com 
I device support
Telephone
2543007667
Skype
joseph.hudson89 facebook
https://www.facebook.com/joseph.hudson.9404 

Twitter
https://twitter.com/josephhudson89 

FaceTime/iMessage
jhud7...@yahoo.com 
> On Nov 24, 2015, at 11:52 AM, Zoe Fiogkos  wrote:
> 
> Today I was on the phone for over 2 hours with apple accessibility and they 
> could not fix my problem, so they have made an appointment with the apple 
> store for me on Saturday.  Below in point form is my problem and what apple 
> accessibility said and I would like your opinions.
>  
> 2014 February bought new iMac running mavericks.
> Tried using pages and navigation did not work.
> Left iMac on desk for over a year.
> November 2015 turned on mac same problems.
> Asked for help on various lists, answer was basically get training.
> Took the suggestion of a friend and backed up and upgraded iMac to elcapitan.
> Backed up and upgraded without a hitch.
> Problems still exist.
> Upgraded pages.
> On a body of text arrow up reads the text, arrow down jumps to menu extras.
> Tested on notes app same thing.
> Spoke with a list member on the telephone, who confirmed that my navigation 
> on the mac is screwed.
> Same member confirmed that I am using proper vo commands.
> Member suggested I call apple accessibility.
> Today called them.
> The lady who helped me was named Christie.
> She had me test both pages and notes and confirmed I am doing nothing wrong 
> and according to her opinion it’s a software problem.
> She had me hold down p, r, and option, command and then power up.
> Nothing changed.
> She had me hold down shift and power up.
> Nothing changed.
> She had me hold down command r and power up.
> She tried to reinstall osx but the window announced signing into appstore and 
> then progress bar busy.
> We tried again.
> Checked if wifi was connected and it was.
> Still the same thing.
>  
>  
> She said there was nothing more she could do, she thinks it’s a software 
> problem and that I need to take it into the store to see if they can fix it.
>  
> I’m glad that it isn’t me, and that mac training as some suggested is not the 
> issue.
> However I’m very sad because obviously something is very wrong.
> Thank God I got apple care when I bought this iMac.
> What do you all think of this?
> Curious what your opinions are.
> Regards
> Zoe
> 
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Re: accessible media player app to play FLAC files

[Christopher-Mark Gilland]

I don't think it's on the app store, but I'll try to find you a link.

It's easy enough to find with google.

Chris.

- Original Message - 
From: "Brian Howerton" 

To: 
Sent: Tuesday, November 24, 2015 3:06 PM
Subject: Re: accessible media player app to play FLAC files


Thanks Matthew, I can get this from the mac app store right?  Is this free? 
I seem to remember it being free.

Brian
On Nov 24, 2015, at 3:04 PM, Matthew Dierckens  
wrote:


Hello Brian,
VLC media player will play so many file formats that I don’t find it 
necessary to use ITunes for playing media anymore.

Give it a shot, if you need help feel free to write e.


On Nov 24, 2015, at 15:03, Brian Howerton  wrote:

Hello folks,
The subject says it all.  I am looking for an accessible mac app that 
lets me play FLAC files.  I have some on my mac that I need to listen to, 
but I didn’t know iTunes doesn’t play those right off the bat without 
converting them.  Really would rather just listen to the FLAc files as 
they are.  Thanks,

Brian

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For more 

Re: accessible media player app to play FLAC files

[Devin Prater]

You can't really get that much from the mac app store nowadays. I see this as a 
definite plus. Google "VLC and you'll see the video LAN site. Its free, and 
open source.

Sent from my iPhone

> On Nov 24, 2015, at 2:06 PM, Brian Howerton  wrote:
> 
> Thanks Matthew, I can get this from the mac app store right?  Is this free?  
> I seem to remember it being free.
> Brian
>> On Nov 24, 2015, at 3:04 PM, Matthew Dierckens  wrote:
>> 
>> Hello Brian,
>> VLC media player will play so many file formats that I don’t find it 
>> necessary to use ITunes for playing media anymore.
>> Give it a shot, if you need help feel free to write e.
>> 
>>> On Nov 24, 2015, at 15:03, Brian Howerton  wrote:
>>> 
>>> Hello folks,
>>> The subject says it all.  I am looking for an accessible mac app that lets 
>>> me play FLAC files.  I have some on my mac that I need to listen to, but I 
>>> didn’t know iTunes doesn’t play those right off the bat without converting 
>>> them.  Really would rather just listen to the FLAc files as they are.  
>>> Thanks,
>>> Brian
>>> 
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Re: accessible media player app to play FLAC files

[Matthew Dierckens]

Hello Brian,
VLC media player will play so many file formats that I don’t find it necessary 
to use ITunes for playing media anymore.
Give it a shot, if you need help feel free to write e.

> On Nov 24, 2015, at 15:03, Brian Howerton  wrote:
> 
> Hello folks,
> The subject says it all.  I am looking for an accessible mac app that lets me 
> play FLAC files.  I have some on my mac that I need to listen to, but I 
> didn’t know iTunes doesn’t play those right off the bat without converting 
> them.  Really would rather just listen to the FLAc files as they are.  Thanks,
> Brian
> 
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RE: oppinions wanted

[Zoe Fiogkos]

Yes it did, I meant I don’t have another keyboard on hand.  I did change the 
bateries a few days ago and I checked the batery status in the settings and all 
is well.  I like your I idea about them trying to pare another keyboard and see 
what happens
 
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Christopher-Mark Gilland
Sent: November-24-15 2:52 PM
To: macvisionaries@googlegroups.com
Subject: Re: oppinions wanted
 
You wrote:
 
Should they have mailed me out a keyboard? I will defenately mention that at 
the store
 
No, not necessarily.  Did your IMac not come with an Apple wireless keyboard 
though?
 
If it did, then I'd ask them to try replacing the keyboard as well, or at the 
very least try paring another one in the store, and see if that helps.
 
It would be our luck that it's nothing more than the keyboard just being 
totally shot, and if that be the case, then that should be one heck of an easy 
fix.
 
Chris.
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Re: oppinions wanted

[joseph hudson]

Chris, when we spoke last evening, I had her check the quick math. It was 
clearly turned off. Other than that little issue that she's having, her Mac 
seems to be running great.
Joseph Hudson
Email
jhud7...@gmail.com 
I device support
Telephone
2543007667
Skype
joseph.hudson89 facebook
https://www.facebook.com/joseph.hudson.9404 

Twitter
https://twitter.com/josephhudson89 

FaceTime/iMessage
jhud7...@yahoo.com 
> On Nov 24, 2015, at 1:14 PM, Christopher-Mark Gilland  
> wrote:
> 
> Honestly, there is one very obvious thing which I cannot believe no one told 
> you to check.  Do you have quick nav enabled?  Press your left and right 
> arrow keys together at the same time.  Not with your vo keys held down.  I'm 
> literally saying just press left and right arrows together.  You want to be 
> sure it says quick nav off.
>  
> Also, it surprises me to absolutely no end that they didn't have you change 
> out the double A batteries in the wireless keyboard that comes with the IMac. 
>  It could be that your batteries are nearly dead, and therefore it's 
> producing strange results.
>  
> Also, I'm shocked they didn't have you try plugging in a wired USB keyboard, 
> even if it's not an apple based keyboard, and see if your navigation works.
>  
> If nothing else, they should have offered to try replacing your wireless 
> keyboard entirely and send you out a new one, being you said you still have 
> Apple Care.
>  
> The other thing that I'm absolutely shocked beyond belief that they didn't 
> have you do was to run a disk permissions repair.  I understand now in El 
> Capitan, this isn't as easily possible, but you were having this issue before 
> in Mavericks, which definitely! you could have ran disk permissions repair, 
> as well as an over all disk repair from there.
>  
> I'm not doubting the things you're telling us, but it just seems unusually 
> weird that Apple, especially a senior advisor that works for Accessibility 
> wouldn't have had you try these things.  I mean, I'm Apple certified, and 
> that's one of the very first things I would have had you check.  Resetting 
> PRam with command+Option+P+R is good, but that may a been overkill.  Also, 
> I'm not sure if the IMacs would do this, but maybe you may wanna call 
> Accessibility back and ask them to help you reset your SMC if that can be 
> done.
>  
> Chris.
>  
> - Original Message -
>> From: Zoe Fiogkos 
>> To: macvisionaries@googlegroups.com 
>> Sent: Tuesday, November 24, 2015 12:52 PM
>> Subject: oppinions wanted
>> 
>> Today I was on the phone for over 2 hours with apple accessibility and they 
>> could not fix my problem, so they have made an appointment with the apple 
>> store for me on Saturday.  Below in point form is my problem and what apple 
>> accessibility said and I would like your opinions.
>>  
>> 2014 February bought new iMac running mavericks.
>> Tried using pages and navigation did not work.
>> Left iMac on desk for over a year.
>> November 2015 turned on mac same problems.
>> Asked for help on various lists, answer was basically get training.
>> Took the suggestion of a friend and backed up and upgraded iMac to elcapitan.
>> Backed up and upgraded without a hitch.
>> Problems still exist.
>> Upgraded pages.
>> On a body of text arrow up reads the text, arrow down jumps to menu extras.
>> Tested on notes app same thing.
>> Spoke with a list member on the telephone, who confirmed that my navigation 
>> on the mac is screwed.
>> Same member confirmed that I am using proper vo commands.
>> Member suggested I call apple accessibility.
>> Today called them.
>> The lady who helped me was named Christie.
>> She had me test both pages and notes and confirmed I am doing nothing wrong 
>> and according to her opinion it’s a software problem.
>> She had me hold down p, r, and option, command and then power up.
>> Nothing changed.
>> She had me hold down shift and power up.
>> Nothing changed.
>> She had me hold down command r and power up.
>> She tried to reinstall osx but the window announced signing into appstore 
>> and then progress bar busy.
>> We tried again.
>> Checked if wifi was connected and it was.
>> Still the same thing.
>>  
>>  
>> She said there was nothing more she could do, she thinks it’s a software 
>> problem and that I need to take it into the store to see if they can fix it.
>>  
>> I’m glad that it isn’t me, and that mac training as some suggested is not 
>> the issue.
>> However I’m very sad because obviously something is very wrong.
>> Thank God I got apple care when I bought this iMac.
>> What do you all think of this?
>> Curious what your opinions are.
>> Regards
>> Zoe
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>>  
>> If you have any questions or 

Re: Spotify question

[Brian Howerton]

Thanks Chris, I will try this.  I appreciate the help.
Brian
> On Nov 24, 2015, at 2:30 PM, Christopher-Mark Gilland  
> wrote:
> 
> Yeah,
> 
> Nothing's coming up the way you're describing to search.  I'm sure that the 
> songs are there though in general.
> 
> This may be one of those times when you have to Google the songs, then once 
> you get the list, search for them on Apple Music individually.  I know it 
> might really stink doing it that way, but it may be your best option.  And, 
> once you get the list, you could find them on ITunes and add them to a CCLI 
> playlist.  That's personally what I'd do.
> 
> Chris.
> 
> - Original Message - From: "Brian Howerton" 
> To: 
> Sent: Tuesday, November 24, 2015 2:25 PM
> Subject: Re: Spotify question
> 
> 
> I guess they are, but CCLI I guess posts them on spotify.  He said if I did a 
> search for CcLI top 100 on spotify, they would come up.  Not sure if that is 
> true with apple music or not.
> Brian
>> On Nov 24, 2015, at 2:24 PM, Christopher-Mark Gilland 
>>  wrote:
>> 
>> Are those arrangements not on Apple Music?
>> 
>> Chris.
>> 
>> - Original Message - From: "Brian Howerton" 
>> To: 
>> Sent: Tuesday, November 24, 2015 2:22 PM
>> Subject: Re: Spotify question
>> 
>> 
>> Hey Chris,
>> Sad to hear this.  Really, I wanted to be able to access spotify for 
>> work-related things.  They have the Christian copyright licensing top 100 
>> songs out there, and I wanted to be able to keep up with that through 
>> spotify and also be able to hear the arrangements of the songs on there 
>> using it.  Another friend of mine who is a worship leader told me about 
>> this, and said if I had spotify I could access this.  Oh well,
>> Brian
>>> On Nov 24, 2015, at 2:18 PM, Christopher-Mark Gilland 
>>>  wrote:
>>> 
>>> Good luck!  I've never been able to get it to work, and on the Windows 
>>> side, with the Spottify Blind scripts for JAWS, it's honestly hardly any 
>>> better. And, the guy who wrote the scripts never responds to any of the 
>>> tech support requests I send him, and never returns my phone calls either. 
>>> Plus he over charges for the things, tremendously!  $49 just for the darn 
>>> scripts? Unless he's moved that down, that's what they used to be.
>>> 
>>> Just to keep things on topic and Apple related, I'll just say, honestly, 
>>> Brian, you and Bonnie would be way better off getting set up with Apple 
>>> Music and pass by Spottify.  Is there a particular reason why you wanted 
>>> that over Apple Music, being they're both about the exact same price, and 
>>> both have about the same selection?
>>> 
>>> Chris.
>>> 
>>> - Original Message - From: "Brian Howerton" 
>>> To: 
>>> Sent: Tuesday, November 24, 2015 1:01 PM
>>> Subject: Spotify question
>>> 
>>> 
>>> Hello all,
>>> I was wondering if spotify is accessible on the mac.  I downloaded the app, 
>>> and tried to use voiceover keys to navigate, but did not look like I could 
>>> do anything in the app.  The only thing I could use were the menus. Is 
>>> anyone on the list using spotify?  Thanks,
>>> Brian
>>> 
>>> -- 
>>> The following information is important for all members of the Mac 
>>> Visionaries list.
>>> 
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>> 
>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>>> --- You received this message because you are subscribed to the Google 
>>> Groups "MacVisionaries" group.
>>> To unsubscribe from this group and stop receiving emails from it, send an 
>>> email to macvisionaries+unsubscr...@googlegroups.com.
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>>> -- 
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>>> Visionaries list.
>>> 
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>> 
>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/

Re: The Mac and Braille

[Devin Prater]

No, braille on the Mac has always been a little bad. VDA on Windows isn't much 
better though, I assure you, since the developers of NVDA don't even use 
braille. Anyways, thanks for the tips.

Sent from my iPhone

> On Nov 24, 2015, at 7:12 AM, Anne Robertson  wrote:
> 
> Hello everyone,
> 
> It used to be that you could press a router key on a Braille display to bring 
> focus to that cell. These days, pressing a router key performs the default 
> action for the item. I looked through all the VO commands and couldn’t find 
> any that would do what I wanted, but I discovered that pressing a router key 
> above a space, then pressing the combination for either left or right arrow 
> brings the focus to that point.
> 
> I’ve also found that the display shows the first line of a page when it gets 
> to the bottom of that page, and pressing the Down or Page Down combination 
> brings focus to the next page.
> 
> I’m working with a Braillino, so it may be different on other displays.
> 
> Cheers,
> 
> Anne
> 
> 
> -- 
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> list.
> 
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> 
> The archives for this list can be searched at:
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Re: Spotify question

[Christopher-Mark Gilland]

Coming right up.  Just one sec.

Chris.

- Original Message - 
From: "Brian Howerton" 

To: 
Sent: Tuesday, November 24, 2015 3:00 PM
Subject: Re: Spotify question


I think I have your new number, but text me just to make sure.  I wanted to 
text you about something else anyway, so text me so I can make sure I have 
your number.  Thanks,

Brian
On Nov 24, 2015, at 2:58 PM, Christopher-Mark Gilland 
 wrote:


You should have my number, so give me a call, if you need any one on one 
further help.


Chris.

- Original Message - From: "Brian Howerton" 


To: 
Sent: Tuesday, November 24, 2015 2:55 PM
Subject: Re: Spotify question


Thanks Chris, I will try this.  I appreciate the help.
Brian
On Nov 24, 2015, at 2:30 PM, Christopher-Mark Gilland 
 wrote:


Yeah,

Nothing's coming up the way you're describing to search.  I'm sure that 
the songs are there though in general.


This may be one of those times when you have to Google the songs, then 
once you get the list, search for them on Apple Music individually.  I 
know it might really stink doing it that way, but it may be your best 
option.  And, once you get the list, you could find them on ITunes and 
add them to a CCLI playlist.  That's personally what I'd do.


Chris.

- Original Message - From: "Brian Howerton" 


To: 
Sent: Tuesday, November 24, 2015 2:25 PM
Subject: Re: Spotify question


I guess they are, but CCLI I guess posts them on spotify.  He said if I 
did a search for CcLI top 100 on spotify, they would come up.  Not sure 
if that is true with apple music or not.

Brian
On Nov 24, 2015, at 2:24 PM, Christopher-Mark Gilland 
 wrote:


Are those arrangements not on Apple Music?

Chris.

- Original Message - From: "Brian Howerton" 


To: 
Sent: Tuesday, November 24, 2015 2:22 PM
Subject: Re: Spotify question


Hey Chris,
Sad to hear this.  Really, I wanted to be able to access spotify for 
work-related things.  They have the Christian copyright licensing top 
100 songs out there, and I wanted to be able to keep up with that 
through spotify and also be able to hear the arrangements of the songs 
on there using it.  Another friend of mine who is a worship leader told 
me about this, and said if I had spotify I could access this.  Oh well,

Brian
On Nov 24, 2015, at 2:18 PM, Christopher-Mark Gilland 
 wrote:


Good luck!  I've never been able to get it to work, and on the Windows 
side, with the Spottify Blind scripts for JAWS, it's honestly hardly 
any better. And, the guy who wrote the scripts never responds to any of 
the tech support requests I send him, and never returns my phone calls 
either. Plus he over charges for the things, tremendously!  $49 just 
for the darn scripts? Unless he's moved that down, that's what they 
used to be.


Just to keep things on topic and Apple related, I'll just say, 
honestly, Brian, you and Bonnie would be way better off getting set up 
with Apple Music and pass by Spottify.  Is there a particular reason 
why you wanted that over Apple Music, being they're both about the 
exact same price, and both have about the same selection?


Chris.

- Original Message - From: "Brian Howerton" 


To: 
Sent: Tuesday, November 24, 2015 1:01 PM
Subject: Spotify question


Hello all,
I was wondering if spotify is accessible on the mac.  I downloaded the 
app, and tried to use voiceover keys to navigate, but did not look like 
I could do anything in the app.  The only thing I could use were the 
menus. Is anyone on the list using spotify?  Thanks,

Brian

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itself.


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If you have any 

accessible media player app to play FLAC files

[Brian Howerton]

Hello folks,
The subject says it all.  I am looking for an accessible mac app that lets me 
play FLAC files.  I have some on my mac that I need to listen to, but I didn’t 
know iTunes doesn’t play those right off the bat without converting them.  
Really would rather just listen to the FLAc files as they are.  Thanks,
Brian

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Re: Spotify question

[Brian Howerton]

I think I have your new number, but text me just to make sure.  I wanted to 
text you about something else anyway, so text me so I can make sure I have your 
number.  Thanks,
Brian
> On Nov 24, 2015, at 2:58 PM, Christopher-Mark Gilland  
> wrote:
> 
> You should have my number, so give me a call, if you need any one on one 
> further help.
> 
> Chris.
> 
> - Original Message - From: "Brian Howerton" 
> To: 
> Sent: Tuesday, November 24, 2015 2:55 PM
> Subject: Re: Spotify question
> 
> 
> Thanks Chris, I will try this.  I appreciate the help.
> Brian
>> On Nov 24, 2015, at 2:30 PM, Christopher-Mark Gilland 
>>  wrote:
>> 
>> Yeah,
>> 
>> Nothing's coming up the way you're describing to search.  I'm sure that the 
>> songs are there though in general.
>> 
>> This may be one of those times when you have to Google the songs, then once 
>> you get the list, search for them on Apple Music individually.  I know it 
>> might really stink doing it that way, but it may be your best option.  And, 
>> once you get the list, you could find them on ITunes and add them to a CCLI 
>> playlist.  That's personally what I'd do.
>> 
>> Chris.
>> 
>> - Original Message - From: "Brian Howerton" 
>> To: 
>> Sent: Tuesday, November 24, 2015 2:25 PM
>> Subject: Re: Spotify question
>> 
>> 
>> I guess they are, but CCLI I guess posts them on spotify.  He said if I did 
>> a search for CcLI top 100 on spotify, they would come up.  Not sure if that 
>> is true with apple music or not.
>> Brian
>>> On Nov 24, 2015, at 2:24 PM, Christopher-Mark Gilland 
>>>  wrote:
>>> 
>>> Are those arrangements not on Apple Music?
>>> 
>>> Chris.
>>> 
>>> - Original Message - From: "Brian Howerton" 
>>> To: 
>>> Sent: Tuesday, November 24, 2015 2:22 PM
>>> Subject: Re: Spotify question
>>> 
>>> 
>>> Hey Chris,
>>> Sad to hear this.  Really, I wanted to be able to access spotify for 
>>> work-related things.  They have the Christian copyright licensing top 100 
>>> songs out there, and I wanted to be able to keep up with that through 
>>> spotify and also be able to hear the arrangements of the songs on there 
>>> using it.  Another friend of mine who is a worship leader told me about 
>>> this, and said if I had spotify I could access this.  Oh well,
>>> Brian
 On Nov 24, 2015, at 2:18 PM, Christopher-Mark Gilland 
  wrote:
 
 Good luck!  I've never been able to get it to work, and on the Windows 
 side, with the Spottify Blind scripts for JAWS, it's honestly hardly any 
 better. And, the guy who wrote the scripts never responds to any of the 
 tech support requests I send him, and never returns my phone calls either. 
 Plus he over charges for the things, tremendously!  $49 just for the darn 
 scripts? Unless he's moved that down, that's what they used to be.
 
 Just to keep things on topic and Apple related, I'll just say, honestly, 
 Brian, you and Bonnie would be way better off getting set up with Apple 
 Music and pass by Spottify.  Is there a particular reason why you wanted 
 that over Apple Music, being they're both about the exact same price, and 
 both have about the same selection?
 
 Chris.
 
 - Original Message - From: "Brian Howerton" 
 To: 
 Sent: Tuesday, November 24, 2015 1:01 PM
 Subject: Spotify question
 
 
 Hello all,
 I was wondering if spotify is accessible on the mac.  I downloaded the 
 app, and tried to use voiceover keys to navigate, but did not look like I 
 could do anything in the app.  The only thing I could use were the menus. 
 Is anyone on the list using spotify?  Thanks,
 Brian
 
 -- 
 The following information is important for all members of the Mac 
 Visionaries list.
 
 If you have any questions or concerns about the running of this list, or 
 if you feel that a member's post is inappropriate, please contact the 
 owners or moderators directly rather than posting on the list itself.
 
 Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
 Quinn - you can reach Cara at caraqu...@caraquinn.com
 
 The archives for this list can be searched at:
 http://www.mail-archive.com/macvisionaries@googlegroups.com/
 --- You received this message because you are subscribed to the Google 
 Groups "MacVisionaries" group.
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 email to macvisionaries+unsubscr...@googlegroups.com.
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 Visit this group at 

Re: accessible media player app to play FLAC files

[Brian Howerton]

Thanks Matthew, I can get this from the mac app store right?  Is this free?  I 
seem to remember it being free.
Brian
> On Nov 24, 2015, at 3:04 PM, Matthew Dierckens  wrote:
> 
> Hello Brian,
> VLC media player will play so many file formats that I don’t find it 
> necessary to use ITunes for playing media anymore.
> Give it a shot, if you need help feel free to write e.
> 
>> On Nov 24, 2015, at 15:03, Brian Howerton  wrote:
>> 
>> Hello folks,
>> The subject says it all.  I am looking for an accessible mac app that lets 
>> me play FLAC files.  I have some on my mac that I need to listen to, but I 
>> didn’t know iTunes doesn’t play those right off the bat without converting 
>> them.  Really would rather just listen to the FLAc files as they are.  
>> Thanks,
>> Brian
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>> 
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>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
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oppinions wanted

[Zoe Fiogkos]

Today I was on the phone for over 2 hours with apple accessibility and they
could not fix my problem, so they have made an appointment with the apple
store for me on Saturday.  Below in point form is my problem and what apple
accessibility said and I would like your opinions.
 
2014 February bought new iMac running mavericks.
Tried using pages and navigation did not work.
Left iMac on desk for over a year.
November 2015 turned on mac same problems.
Asked for help on various lists, answer was basically get training.
Took the suggestion of a friend and backed up and upgraded iMac to
elcapitan.
Backed up and upgraded without a hitch.
Problems still exist.
Upgraded pages.
On a body of text arrow up reads the text, arrow down jumps to menu extras.
Tested on notes app same thing.
Spoke with a list member on the telephone, who confirmed that my navigation
on the mac is screwed.
Same member confirmed that I am using proper vo commands.
Member suggested I call apple accessibility.
Today called them.
The lady who helped me was named Christie.
She had me test both pages and notes and confirmed I am doing nothing wrong
and according to her opinion it's a software problem.
She had me hold down p, r, and option, command and then power up.
Nothing changed.
She had me hold down shift and power up.
Nothing changed.
She had me hold down command r and power up.
She tried to reinstall osx but the window announced signing into appstore
and then progress bar busy.
We tried again.
Checked if wifi was connected and it was.
Still the same thing.
 
 
She said there was nothing more she could do, she thinks it's a software
problem and that I need to take it into the store to see if they can fix it.
 
I'm glad that it isn't me, and that mac training as some suggested is not
the issue.
However I'm very sad because obviously something is very wrong.
Thank God I got apple care when I bought this iMac.
What do you all think of this?
Curious what your opinions are.
Regards
Zoe

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Re: oppinions wanted

[Vaughn Brown]

Hi Zoe,

You did well in following the logic of trouble shooting. I think the
Apple folks at the store tend to be wonderful and they will help you
the very best they can. You also may want to see if there are free
training at the store for learning the Mac. I think there might be but
don't quote me.

Again, you did well. Now it is time to let someone else look at it
from a more technical point of view. I'm glad you have an appointment.
Let us know how it goes.

Vaughn

On 11/24/15, Zoe Fiogkos  wrote:
> Today I was on the phone for over 2 hours with apple accessibility and they
> could not fix my problem, so they have made an appointment with the apple
> store for me on Saturday.  Below in point form is my problem and what apple
> accessibility said and I would like your opinions.
>
> 2014 February bought new iMac running mavericks.
> Tried using pages and navigation did not work.
> Left iMac on desk for over a year.
> November 2015 turned on mac same problems.
> Asked for help on various lists, answer was basically get training.
> Took the suggestion of a friend and backed up and upgraded iMac to
> elcapitan.
> Backed up and upgraded without a hitch.
> Problems still exist.
> Upgraded pages.
> On a body of text arrow up reads the text, arrow down jumps to menu extras.
> Tested on notes app same thing.
> Spoke with a list member on the telephone, who confirmed that my navigation
> on the mac is screwed.
> Same member confirmed that I am using proper vo commands.
> Member suggested I call apple accessibility.
> Today called them.
> The lady who helped me was named Christie.
> She had me test both pages and notes and confirmed I am doing nothing wrong
> and according to her opinion it's a software problem.
> She had me hold down p, r, and option, command and then power up.
> Nothing changed.
> She had me hold down shift and power up.
> Nothing changed.
> She had me hold down command r and power up.
> She tried to reinstall osx but the window announced signing into appstore
> and then progress bar busy.
> We tried again.
> Checked if wifi was connected and it was.
> Still the same thing.
>
>
> She said there was nothing more she could do, she thinks it's a software
> problem and that I need to take it into the store to see if they can fix
> it.
>
> I'm glad that it isn't me, and that mac training as some suggested is not
> the issue.
> However I'm very sad because obviously something is very wrong.
> Thank God I got apple care when I bought this iMac.
> What do you all think of this?
> Curious what your opinions are.
> Regards
> Zoe
>
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-- 
Vaughn Brown
Berklee College of Music Graduate, Bachelor in Music, Drummer, educator
504-202-8492
http://www.vaughnbrown.net

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Spotify question

[Brian Howerton]

Hello all,
I was wondering if spotify is accessible on the mac.  I downloaded the app, and 
tried to use voiceover keys to navigate, but did not look like I could do 
anything in the app.  The only thing I could use were the menus.  Is anyone on 
the list using spotify?  Thanks,
Brian

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Re: Spotify question

[Christopher-Mark Gilland]

Good luck!  I've never been able to get it to work, and on the Windows side, 
with the Spottify Blind scripts for JAWS, it's honestly hardly any better. 
And, the guy who wrote the scripts never responds to any of the tech support 
requests I send him, and never returns my phone calls either.  Plus he over 
charges for the things, tremendously!  $49 just for the darn scripts? 
Unless he's moved that down, that's what they used to be.


Just to keep things on topic and Apple related, I'll just say, honestly, 
Brian, you and Bonnie would be way better off getting set up with Apple 
Music and pass by Spottify.  Is there a particular reason why you wanted 
that over Apple Music, being they're both about the exact same price, and 
both have about the same selection?


Chris.

- Original Message - 
From: "Brian Howerton" 

To: 
Sent: Tuesday, November 24, 2015 1:01 PM
Subject: Spotify question


Hello all,
I was wondering if spotify is accessible on the mac.  I downloaded the app, 
and tried to use voiceover keys to navigate, but did not look like I could 
do anything in the app.  The only thing I could use were the menus.  Is 
anyone on the list using spotify?  Thanks,

Brian

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Re: oppinions wanted

[Christopher-Mark Gilland]

Honestly, there is one very obvious thing which I cannot believe no one told 
you to check.  Do you have quick nav enabled?  Press your left and right arrow 
keys together at the same time.  Not with your vo keys held down.  I'm 
literally saying just press left and right arrows together.  You want to be 
sure it says quick nav off.

Also, it surprises me to absolutely no end that they didn't have you change out 
the double A batteries in the wireless keyboard that comes with the IMac.  It 
could be that your batteries are nearly dead, and therefore it's producing 
strange results.

Also, I'm shocked they didn't have you try plugging in a wired USB keyboard, 
even if it's not an apple based keyboard, and see if your navigation works.

If nothing else, they should have offered to try replacing your wireless 
keyboard entirely and send you out a new one, being you said you still have 
Apple Care.

The other thing that I'm absolutely shocked beyond belief that they didn't have 
you do was to run a disk permissions repair.  I understand now in El Capitan, 
this isn't as easily possible, but you were having this issue before in 
Mavericks, which definitely! you could have ran disk permissions repair, as 
well as an over all disk repair from there.

I'm not doubting the things you're telling us, but it just seems unusually 
weird that Apple, especially a senior advisor that works for Accessibility 
wouldn't have had you try these things.  I mean, I'm Apple certified, and 
that's one of the very first things I would have had you check.  Resetting PRam 
with command+Option+P+R is good, but that may a been overkill.  Also, I'm not 
sure if the IMacs would do this, but maybe you may wanna call Accessibility 
back and ask them to help you reset your SMC if that can be done.

Chris.

- Original Message - 
  From: Zoe Fiogkos 
  To: macvisionaries@googlegroups.com 
  Sent: Tuesday, November 24, 2015 12:52 PM
  Subject: oppinions wanted


  Today I was on the phone for over 2 hours with apple accessibility and they 
could not fix my problem, so they have made an appointment with the apple store 
for me on Saturday.  Below in point form is my problem and what apple 
accessibility said and I would like your opinions.

   

  2014 February bought new iMac running mavericks.

  Tried using pages and navigation did not work.

  Left iMac on desk for over a year.

  November 2015 turned on mac same problems.

  Asked for help on various lists, answer was basically get training.

  Took the suggestion of a friend and backed up and upgraded iMac to elcapitan.

  Backed up and upgraded without a hitch.

  Problems still exist.

  Upgraded pages.

  On a body of text arrow up reads the text, arrow down jumps to menu extras.

  Tested on notes app same thing.

  Spoke with a list member on the telephone, who confirmed that my navigation 
on the mac is screwed.

  Same member confirmed that I am using proper vo commands.

  Member suggested I call apple accessibility.

  Today called them.

  The lady who helped me was named Christie.

  She had me test both pages and notes and confirmed I am doing nothing wrong 
and according to her opinion it’s a software problem.

  She had me hold down p, r, and option, command and then power up.

  Nothing changed.

  She had me hold down shift and power up.

  Nothing changed.

  She had me hold down command r and power up.

  She tried to reinstall osx but the window announced signing into appstore and 
then progress bar busy.

  We tried again.

  Checked if wifi was connected and it was.

  Still the same thing.

   

   

  She said there was nothing more she could do, she thinks it’s a software 
problem and that I need to take it into the store to see if they can fix it.

   

  I’m glad that it isn’t me, and that mac training as some suggested is not the 
issue.

  However I’m very sad because obviously something is very wrong.

  Thank God I got apple care when I bought this iMac.

  What do you all think of this?

  Curious what your opinions are.

  Regards

  Zoe


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Re: Spotify question

[Brian Howerton]

Hey Chris,
Sad to hear this.  Really, I wanted to be able to access spotify for 
work-related things.  They have the Christian copyright licensing top 100 songs 
out there, and I wanted to be able to keep up with that through spotify and 
also be able to hear the arrangements of the songs on there using it.  Another 
friend of mine who is a worship leader told me about this, and said if I had 
spotify I could access this.  Oh well,
Brian
> On Nov 24, 2015, at 2:18 PM, Christopher-Mark Gilland  
> wrote:
> 
> Good luck!  I've never been able to get it to work, and on the Windows side, 
> with the Spottify Blind scripts for JAWS, it's honestly hardly any better. 
> And, the guy who wrote the scripts never responds to any of the tech support 
> requests I send him, and never returns my phone calls either.  Plus he over 
> charges for the things, tremendously!  $49 just for the darn scripts? Unless 
> he's moved that down, that's what they used to be.
> 
> Just to keep things on topic and Apple related, I'll just say, honestly, 
> Brian, you and Bonnie would be way better off getting set up with Apple Music 
> and pass by Spottify.  Is there a particular reason why you wanted that over 
> Apple Music, being they're both about the exact same price, and both have 
> about the same selection?
> 
> Chris.
> 
> - Original Message - From: "Brian Howerton" 
> To: 
> Sent: Tuesday, November 24, 2015 1:01 PM
> Subject: Spotify question
> 
> 
> Hello all,
> I was wondering if spotify is accessible on the mac.  I downloaded the app, 
> and tried to use voiceover keys to navigate, but did not look like I could do 
> anything in the app.  The only thing I could use were the menus.  Is anyone 
> on the list using spotify?  Thanks,
> Brian
> 
> -- 
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> list.
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Re: Spotify question

[Christopher-Mark Gilland]

Are those arrangements not on Apple Music?

Chris.

- Original Message - 
From: "Brian Howerton" 

To: 
Sent: Tuesday, November 24, 2015 2:22 PM
Subject: Re: Spotify question


Hey Chris,
Sad to hear this.  Really, I wanted to be able to access spotify for 
work-related things.  They have the Christian copyright licensing top 100 
songs out there, and I wanted to be able to keep up with that through 
spotify and also be able to hear the arrangements of the songs on there 
using it.  Another friend of mine who is a worship leader told me about 
this, and said if I had spotify I could access this.  Oh well,

Brian
On Nov 24, 2015, at 2:18 PM, Christopher-Mark Gilland 
 wrote:


Good luck!  I've never been able to get it to work, and on the Windows 
side, with the Spottify Blind scripts for JAWS, it's honestly hardly any 
better. And, the guy who wrote the scripts never responds to any of the 
tech support requests I send him, and never returns my phone calls either. 
Plus he over charges for the things, tremendously!  $49 just for the darn 
scripts? Unless he's moved that down, that's what they used to be.


Just to keep things on topic and Apple related, I'll just say, honestly, 
Brian, you and Bonnie would be way better off getting set up with Apple 
Music and pass by Spottify.  Is there a particular reason why you wanted 
that over Apple Music, being they're both about the exact same price, and 
both have about the same selection?


Chris.

- Original Message - From: "Brian Howerton" 


To: 
Sent: Tuesday, November 24, 2015 1:01 PM
Subject: Spotify question


Hello all,
I was wondering if spotify is accessible on the mac.  I downloaded the 
app, and tried to use voiceover keys to navigate, but did not look like I 
could do anything in the app.  The only thing I could use were the menus. 
Is anyone on the list using spotify?  Thanks,

Brian

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The following information is 

Re: Spotify question

[Brian Howerton]

I guess they are, but CCLI I guess posts them on spotify.  He said if I did a 
search for CcLI top 100 on spotify, they would come up.  Not sure if that is 
true with apple music or not.
Brian
> On Nov 24, 2015, at 2:24 PM, Christopher-Mark Gilland  
> wrote:
> 
> Are those arrangements not on Apple Music?
> 
> Chris.
> 
> - Original Message - From: "Brian Howerton" 
> To: 
> Sent: Tuesday, November 24, 2015 2:22 PM
> Subject: Re: Spotify question
> 
> 
> Hey Chris,
> Sad to hear this.  Really, I wanted to be able to access spotify for 
> work-related things.  They have the Christian copyright licensing top 100 
> songs out there, and I wanted to be able to keep up with that through spotify 
> and also be able to hear the arrangements of the songs on there using it.  
> Another friend of mine who is a worship leader told me about this, and said 
> if I had spotify I could access this.  Oh well,
> Brian
>> On Nov 24, 2015, at 2:18 PM, Christopher-Mark Gilland 
>>  wrote:
>> 
>> Good luck!  I've never been able to get it to work, and on the Windows side, 
>> with the Spottify Blind scripts for JAWS, it's honestly hardly any better. 
>> And, the guy who wrote the scripts never responds to any of the tech support 
>> requests I send him, and never returns my phone calls either. Plus he over 
>> charges for the things, tremendously!  $49 just for the darn scripts? Unless 
>> he's moved that down, that's what they used to be.
>> 
>> Just to keep things on topic and Apple related, I'll just say, honestly, 
>> Brian, you and Bonnie would be way better off getting set up with Apple 
>> Music and pass by Spottify.  Is there a particular reason why you wanted 
>> that over Apple Music, being they're both about the exact same price, and 
>> both have about the same selection?
>> 
>> Chris.
>> 
>> - Original Message - From: "Brian Howerton" 
>> To: 
>> Sent: Tuesday, November 24, 2015 1:01 PM
>> Subject: Spotify question
>> 
>> 
>> Hello all,
>> I was wondering if spotify is accessible on the mac.  I downloaded the app, 
>> and tried to use voiceover keys to navigate, but did not look like I could 
>> do anything in the app.  The only thing I could use were the menus. Is 
>> anyone on the list using spotify?  Thanks,
>> Brian
>> 
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Re: Spotify question

[Christopher-Mark Gilland]

Yeah,

Nothing's coming up the way you're describing to search.  I'm sure that the 
songs are there though in general.


This may be one of those times when you have to Google the songs, then once 
you get the list, search for them on Apple Music individually.  I know it 
might really stink doing it that way, but it may be your best option.  And, 
once you get the list, you could find them on ITunes and add them to a CCLI 
playlist.  That's personally what I'd do.


Chris.

- Original Message - 
From: "Brian Howerton" 

To: 
Sent: Tuesday, November 24, 2015 2:25 PM
Subject: Re: Spotify question


I guess they are, but CCLI I guess posts them on spotify.  He said if I did 
a search for CcLI top 100 on spotify, they would come up.  Not sure if that 
is true with apple music or not.

Brian
On Nov 24, 2015, at 2:24 PM, Christopher-Mark Gilland 
 wrote:


Are those arrangements not on Apple Music?

Chris.

- Original Message - From: "Brian Howerton" 


To: 
Sent: Tuesday, November 24, 2015 2:22 PM
Subject: Re: Spotify question


Hey Chris,
Sad to hear this.  Really, I wanted to be able to access spotify for 
work-related things.  They have the Christian copyright licensing top 100 
songs out there, and I wanted to be able to keep up with that through 
spotify and also be able to hear the arrangements of the songs on there 
using it.  Another friend of mine who is a worship leader told me about 
this, and said if I had spotify I could access this.  Oh well,

Brian
On Nov 24, 2015, at 2:18 PM, Christopher-Mark Gilland 
 wrote:


Good luck!  I've never been able to get it to work, and on the Windows 
side, with the Spottify Blind scripts for JAWS, it's honestly hardly any 
better. And, the guy who wrote the scripts never responds to any of the 
tech support requests I send him, and never returns my phone calls 
either. Plus he over charges for the things, tremendously!  $49 just for 
the darn scripts? Unless he's moved that down, that's what they used to 
be.


Just to keep things on topic and Apple related, I'll just say, honestly, 
Brian, you and Bonnie would be way better off getting set up with Apple 
Music and pass by Spottify.  Is there a particular reason why you wanted 
that over Apple Music, being they're both about the exact same price, and 
both have about the same selection?


Chris.

- Original Message - From: "Brian Howerton" 


To: 
Sent: Tuesday, November 24, 2015 1:01 PM
Subject: Spotify question


Hello all,
I was wondering if spotify is accessible on the mac.  I downloaded the 
app, and tried to use voiceover keys to navigate, but did not look like I 
could do anything in the app.  The only thing I could use were the menus. 
Is anyone on the list using spotify?  Thanks,

Brian

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Re: oppinions wanted

[Anne Robertson]

Hello Zoe,

I think you’ve been very unfortunate with your iMac. If it’s possible, try to 
persuade Apple to replace your machine as it sounds like you got a bad one.

The online help you got was spot on. I went through similar steps with a friend 
who recently bought her first Mac and was having strange problems with it. 
Luckily, she lives near Paris, too, so I’ll be spending Friday with her trying 
to sort out her problems.

Cheers,

Anne


> On 24 Nov 2015, at 18:52, Zoe Fiogkos  wrote:
> 
> Today I was on the phone for over 2 hours with apple accessibility and they 
> could not fix my problem, so they have made an appointment with the apple 
> store for me on Saturday.  Below in point form is my problem and what apple 
> accessibility said and I would like your opinions.
>  
> 2014 February bought new iMac running mavericks.
> Tried using pages and navigation did not work.
> Left iMac on desk for over a year.
> November 2015 turned on mac same problems.
> Asked for help on various lists, answer was basically get training.
> Took the suggestion of a friend and backed up and upgraded iMac to elcapitan.
> Backed up and upgraded without a hitch.
> Problems still exist.
> Upgraded pages.
> On a body of text arrow up reads the text, arrow down jumps to menu extras.
> Tested on notes app same thing.
> Spoke with a list member on the telephone, who confirmed that my navigation 
> on the mac is screwed.
> Same member confirmed that I am using proper vo commands.
> Member suggested I call apple accessibility.
> Today called them.
> The lady who helped me was named Christie.
> She had me test both pages and notes and confirmed I am doing nothing wrong 
> and according to her opinion it’s a software problem.
> She had me hold down p, r, and option, command and then power up.
> Nothing changed.
> She had me hold down shift and power up.
> Nothing changed.
> She had me hold down command r and power up.
> She tried to reinstall osx but the window announced signing into appstore and 
> then progress bar busy.
> We tried again.
> Checked if wifi was connected and it was.
> Still the same thing.
>  
>  
> She said there was nothing more she could do, she thinks it’s a software 
> problem and that I need to take it into the store to see if they can fix it.
>  
> I’m glad that it isn’t me, and that mac training as some suggested is not the 
> issue.
> However I’m very sad because obviously something is very wrong.
> Thank God I got apple care when I bought this iMac.
> What do you all think of this?
> Curious what your opinions are.
> Regards
> Zoe
> 
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RE: oppinions wanted

[Zoe Fiogkos]

Sorry didn’t think to mention that.  They did check quick nav.  Mind you I 
checked that with the member who helped me and with another friend.
As for the keyboard there isn’t another keyboard on hand.
Should they have mailed me out a keyboard? I will defenately mention that at 
the store
 
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Christopher-Mark Gilland
Sent: November-24-15 2:15 PM
To: macvisionaries@googlegroups.com
Subject: Re: oppinions wanted
 
Honestly, there is one very obvious thing which I cannot believe no one told 
you to check.  Do you have quick nav enabled?  Press your left and right arrow 
keys together at the same time.  Not with your vo keys held down.  I'm 
literally saying just press left and right arrows together.  You want to be 
sure it says quick nav off.
 
Also, it surprises me to absolutely no end that they didn't have you change out 
the double A batteries in the wireless keyboard that comes with the IMac.  It 
could be that your batteries are nearly dead, and therefore it's producing 
strange results.
 
Also, I'm shocked they didn't have you try plugging in a wired USB keyboard, 
even if it's not an apple based keyboard, and see if your navigation works.
 
If nothing else, they should have offered to try replacing your wireless 
keyboard entirely and send you out a new one, being you said you still have 
Apple Care.
 
The other thing that I'm absolutely shocked beyond belief that they didn't have 
you do was to run a disk permissions repair.  I understand now in El Capitan, 
this isn't as easily possible, but you were having this issue before in 
Mavericks, which definitely! you could have ran disk permissions repair, as 
well as an over all disk repair from there.
 
I'm not doubting the things you're telling us, but it just seems unusually 
weird that Apple, especially a senior advisor that works for Accessibility 
wouldn't have had you try these things.  I mean, I'm Apple certified, and 
that's one of the very first things I would have had you check.  Resetting PRam 
with command+Option+P+R is good, but that may a been overkill.  Also, I'm not 
sure if the IMacs would do this, but maybe you may wanna call Accessibility 
back and ask them to help you reset your SMC if that can be done.
 
Chris.
 
- Original Message - 
From: Zoe Fiogkos   
To: macvisionaries@googlegroups.com 
Sent: Tuesday, November 24, 2015 12:52 PM
Subject: oppinions wanted
 
Today I was on the phone for over 2 hours with apple accessibility and they 
could not fix my problem, so they have made an appointment with the apple store 
for me on Saturday.  Below in point form is my problem and what apple 
accessibility said and I would like your opinions.
 
2014 February bought new iMac running mavericks.
Tried using pages and navigation did not work.
Left iMac on desk for over a year.
November 2015 turned on mac same problems.
Asked for help on various lists, answer was basically get training.
Took the suggestion of a friend and backed up and upgraded iMac to elcapitan.
Backed up and upgraded without a hitch.
Problems still exist.
Upgraded pages.
On a body of text arrow up reads the text, arrow down jumps to menu extras.
Tested on notes app same thing.
Spoke with a list member on the telephone, who confirmed that my navigation on 
the mac is screwed.
Same member confirmed that I am using proper vo commands.
Member suggested I call apple accessibility.
Today called them.
The lady who helped me was named Christie.
She had me test both pages and notes and confirmed I am doing nothing wrong and 
according to her opinion it’s a software problem.
She had me hold down p, r, and option, command and then power up.
Nothing changed.
She had me hold down shift and power up.
Nothing changed.
She had me hold down command r and power up.
She tried to reinstall osx but the window announced signing into appstore and 
then progress bar busy.
We tried again.
Checked if wifi was connected and it was.
Still the same thing.
 
 
She said there was nothing more she could do, she thinks it’s a software 
problem and that I need to take it into the store to see if they can fix it.
 
I’m glad that it isn’t me, and that mac training as some suggested is not the 
issue.
However I’m very sad because obviously something is very wrong.
Thank God I got apple care when I bought this iMac.
What do you all think of this?
Curious what your opinions are.
Regards
Zoe
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Re: oppinions wanted

[Christopher-Mark Gilland]

Keep us posted.

Chris.

  - Original Message - 
  From: Zoe Fiogkos 
  To: macvisionaries@googlegroups.com 
  Sent: Tuesday, November 24, 2015 3:22 PM
  Subject: RE: oppinions wanted


  Yes it did, I meant I don’t have another keyboard on hand.  I did change the 
bateries a few days ago and I checked the batery status in the settings and all 
is well.  I like your I idea about them trying to pare another keyboard and see 
what happens

   

  From: macvisionaries@googlegroups.com 
[mailto:macvisionaries@googlegroups.com] On Behalf Of Christopher-Mark Gilland
  Sent: November-24-15 2:52 PM
  To: macvisionaries@googlegroups.com
  Subject: Re: oppinions wanted

   

  You wrote:

   

  Should they have mailed me out a keyboard? I will defenately mention that at 
the store

   

No, not necessarily.  Did your IMac not come with an Apple wireless 
keyboard though?

 

If it did, then I'd ask them to try replacing the keyboard as well, or at 
the very least try paring another one in the store, and see if that helps.

 

It would be our luck that it's nothing more than the keyboard just being 
totally shot, and if that be the case, then that should be one heck of an easy 
fix.

 

Chris.

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Re: Bose Soundlink II speaker firmware update using the Mac.

[Sadam Ahmed]

Andrew,

Thanks for reporting back.

Do you have a link to contact technical support?

The website just takes me round and round in circles.

Yours truly,

Sadam Ahmed

Bachelor of Business Information Systems

College of Business

RMIT University

On 11/24/2015 1:19 AM, Andrew Lamanche wrote:

I've reported the lack of accessibility of Bose SoundLink speaker up for the 
mac to Bose, and the representative who responded to my e-mail has promised to 
relay this to their team.  Please report as well.  The more we shout the more 
likely they are to listen.

Feeling defensive after my complaint, he pointed out that their Wave system 
remote control has Braille on it and he also said that their mobile app for 
SoundTouch speaker works with voiceOver.  So do keep writing/eamiling Bose 
about this.

Andrew

On 23 Nov 2015, at 11:14, Sadam Ahmed  wrote:

Thanks for the update, even if I could figure out what damn buttons to push it 
wouldn't do any good as the file just doesn't work with any screen reader.

 From JAWS, to NVDA, to VoiceOver no results.

Very frustrating.

Sadam Ahmed

College of Business

RMIT University

On 11/23/2015 9:23 PM, Anders Holmberg wrote:

Hi!
The only answer i got was to check the documentation on how to do this.
On my soundlink mini iii you have to plug a usb device into the speaker with 
the update on and then hold down some buttons.
But i really haven’t got much in to this so i don’t know.
/A

On 22 Nov 2015, at 12:51, Sadam Ahmed  wrote:

Anders,

If you get any answers I'd appreciate it.

It's not stricktly needed but would be good to have.

The release notes say that the battery life gets a boost.

Thanks for the help.

Yours truly,

Sadam Ahmed

College of Business

RMIT University

On 11/22/15, Anders Holmberg  wrote:

Hi!
Sometimes its needed but as someone mentioned its hard to update.
I think i’ll ask this on the pc-audio list to see if someone has any
answers.
/A

On 21 Nov 2015, at 19:32, Phil Halton  wrote:

I have a Bose sound link speaker and it is great, although I've never
bothered with any firmware updates. I don't see the need. It works fine as
is
Sent from my IPhone



On Nov 21, 2015, at 4:20 AM, Sadam Ahmed  wrote:

Hi all,

Have purchased the above speaker and whilst I'm very happy when it comes
to sound struggling to update the firmware of the product.

Have tried both Windows and Mac and the accessibility of the file leaves
a lot to be desired.

If anyone has one of these speakers I'd love pointers on updating
software?

Thanks in advance for any assistance.

Yours truly,

Sadam Ahmed

College of Business

RMIT University


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The Mac and Braille

[Anne Robertson]

Hello everyone,

It used to be that you could press a router key on a Braille display to bring 
focus to that cell. These days, pressing a router key performs the default 
action for the item. I looked through all the VO commands and couldn’t find any 
that would do what I wanted, but I discovered that pressing a router key above 
a space, then pressing the combination for either left or right arrow brings 
the focus to that point.

I’ve also found that the display shows the first line of a page when it gets to 
the bottom of that page, and pressing the Down or Page Down combination brings 
focus to the next page.

I’m working with a Braillino, so it may be different on other displays.

Cheers,

Anne


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Re: Bose Soundlink II speaker firmware update using the Mac.

[Andrew Lamanche]

Hi Sadam,

I live in the UK.  I went onto their website, www.bose.com (which I think is 
their worldwide website), chose the country, UK in my case, and then clicked on 
support link, then contact us link, and then chose e-mail, and on this page 
finally I was able to find an e-mail form which I filled up.  I stated my 
problems and submitted it and as a result got first a standard confirmation and 
then a technical support representative wrote to me.  It's long winded but 
that's the only way I was able to bring the accessibility problems to their 
attention.  The e-mail form is very detailed.  they want lots of details about 
you and many of the fields are mandatory marked with asterisk.  There are a 
couple of awkward radio buttons to choose from regarding how you might or not 
to be sent info  and then 'submit' button which eluded me for a while. I had to 
use a combination of tab or item chooser menu to find "submit' link.  It's not 
a button but link so you won't find it by using vo+command+j.  If the form 
doesn't get sent , it means that you have missed out on a field or it is 
wrongly filled.  

Hope this helps.

Andrew
> On 24 Nov 2015, at 12:19, Sadam Ahmed  wrote:
> 
> Andrew,
> 
> Thanks for reporting back.
> 
> Do you have a link to contact technical support?
> 
> The website just takes me round and round in circles.
> 
> Yours truly,
> 
> Sadam Ahmed
> 
> Bachelor of Business Information Systems
> 
> College of Business
> 
> RMIT University
> 
> On 11/24/2015 1:19 AM, Andrew Lamanche wrote:
>> I've reported the lack of accessibility of Bose SoundLink speaker up for the 
>> mac to Bose, and the representative who responded to my e-mail has promised 
>> to relay this to their team.  Please report as well.  The more we shout the 
>> more likely they are to listen.
>> 
>> Feeling defensive after my complaint, he pointed out that their Wave system 
>> remote control has Braille on it and he also said that their mobile app for 
>> SoundTouch speaker works with voiceOver.  So do keep writing/eamiling Bose 
>> about this.
>> 
>> Andrew
>>> On 23 Nov 2015, at 11:14, Sadam Ahmed  wrote:
>>> 
>>> Thanks for the update, even if I could figure out what damn buttons to push 
>>> it wouldn't do any good as the file just doesn't work with any screen 
>>> reader.
>>> 
>>> From JAWS, to NVDA, to VoiceOver no results.
>>> 
>>> Very frustrating.
>>> 
>>> Sadam Ahmed
>>> 
>>> College of Business
>>> 
>>> RMIT University
>>> 
>>>On 11/23/2015 9:23 PM, Anders Holmberg wrote:
 Hi!
 The only answer i got was to check the documentation on how to do this.
 On my soundlink mini iii you have to plug a usb device into the speaker 
 with the update on and then hold down some buttons.
 But i really haven’t got much in to this so i don’t know.
 /A
> On 22 Nov 2015, at 12:51, Sadam Ahmed  wrote:
> 
> Anders,
> 
> If you get any answers I'd appreciate it.
> 
> It's not stricktly needed but would be good to have.
> 
> The release notes say that the battery life gets a boost.
> 
> Thanks for the help.
> 
> Yours truly,
> 
> Sadam Ahmed
> 
> College of Business
> 
> RMIT University
> 
> On 11/22/15, Anders Holmberg  wrote:
>> Hi!
>> Sometimes its needed but as someone mentioned its hard to update.
>> I think i’ll ask this on the pc-audio list to see if someone has any
>> answers.
>> /A
>>> On 21 Nov 2015, at 19:32, Phil Halton  wrote:
>>> 
>>> I have a Bose sound link speaker and it is great, although I've never
>>> bothered with any firmware updates. I don't see the need. It works fine 
>>> as
>>> is
>>> Sent from my IPhone
>>> 
>>> 
 On Nov 21, 2015, at 4:20 AM, Sadam Ahmed  wrote:
 
 Hi all,
 
 Have purchased the above speaker and whilst I'm very happy when it 
 comes
 to sound struggling to update the firmware of the product.
 
 Have tried both Windows and Mac and the accessibility of the file 
 leaves
 a lot to be desired.
 
 If anyone has one of these speakers I'd love pointers on updating
 software?
 
 Thanks in advance for any assistance.
 
 Yours truly,
 
 Sadam Ahmed
 
 College of Business
 
 RMIT University
 
 
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