Re: Accessibility issues inside the amazon application

2020-08-14 Thread Raymond Foret Jr
Just yesterday, I purchased a new Firestick. No captcha or anything when right straight threw and arrives tomorrow. I will never apologize for my Whiteness, my Catholicism or my Southernness Sent from the first computer with built-in screen reader access for the blind: Sincerely, The

Re: Accessibility issues inside the amazon application

2020-08-14 Thread 'Peggy' via MacVisionaries
Purchased some items a couple of days ago, no captcha. Used both my Ipad and computer just to see what would happen. I know someone else who is having the same problem. Peggy and Dixie Marie Sent from my iPhone > On Aug 14, 2020, at 2:58 PM, Karen Lewellen wrote: > > when is the last time

Re: Accessibility issues inside the amazon application

2020-08-14 Thread Karen Lewellen
when is the last time you completed a buy at amazon? To be sure, for a while given nothing about my setup changed, i. e. same cookies, but when they began to do different things with security, much changed. Not that anyone's experience generalizes to another. We are not using your devices.

Re: Accessibility issues inside the amazon application

2020-08-14 Thread 'Peggy' via MacVisionaries
Have used amazon both with the app and on my computer and had no problem. The only time I had to type in a captcha was when I reset my password, but that was a while ago. Is your credit card and address stored in your account? If it isn't, maybe that's why the captcha is needed. No one else in

Re: Accessibility issues inside the amazon application

2020-08-14 Thread 'Donna Goodin' via MacVisionaries
Nice thought, Karen, but Apple would never refuse them that designation. Nor should they. Unfortunately, Kindle sometimes has books that iBooks doesn’t have, so I would hate for those books to be unavailable. The guy at Amazon told me that this is not an issue on Kindle devices, only in the IOS

Re: Accessibility issues inside the amazon application

2020-08-14 Thread Karen Lewellen
And Amazon, now aware of the issue is correcting this how exactly? The situation has been escalated to a supervisor? Because that is not a feature request, that is a system wide bug. Kare On Fri, 14 Aug 2020, Eric Oyen wrote: Problem is that the captcha malfunction has even happened inside

Re: Accessibility issues inside the amazon application

2020-08-14 Thread Karen Lewellen
Donna, Is this a new issue? granted I have never used Kindle in any form, but that sort of display situation seems well loopy. Do not many students use the app for textbooks? makes me wonder if Apple might be the better place to complain. granted I may be incorrect but does not a company

Re: Accessibility issues inside the amazon application

2020-08-14 Thread 'Kawal Gucukoglu' via MacVisionaries
I noticed that the IOS app has changed again. It was OK last time why change it? So far I haven’t had the capture. If I do I’ll be annoyed as you can’t gett anyone on the phone unless they are introducing that again although I’m in the UK. Kawal. > On 14 Aug 2020, at 09:47, 'Donna Goodin'

Re: Accessibility issues inside the amazon application

2020-08-14 Thread 'Donna Goodin' via MacVisionaries
I had the same experience Karen describes. I called them to report that books don't display properly in the Kindle app on IOS. It's like all the formatting stripped, and the text reads in one giant line with no paragraphs or chapter headings or anything. The tech support person was very nice,

Re: Accessibility issues inside the amazon application

2020-08-14 Thread Eric Oyen
Problem is that the captcha malfunction has even happened inside the amazon app itself (tried today after getting account services to release the security lockout on my account, only to face the captcha and then run into the “non-existent” page issue when I tried for the audio alternative. So,

Re: Accessibility issues inside the amazon application

2020-08-13 Thread Tim M
That is why I use my phone ap to buy from them. > On Aug 13, 2020, at 5:58 PM, Karen Lewellen wrote: > > Not personally surprised the so called captcha solutions have been > nonfunctional for several months now at least. > My conversations with Amazon indicate their disability team exists to

Re: Accessibility issues inside the amazon application

2020-08-13 Thread Karen Lewellen
Not personally surprised the so called captcha solutions have been nonfunctional for several months now at least. My conversations with Amazon indicate their disability team exists to put items in carts, not to address correct or impact any aspect of inclusion at all. Kare On Thu, 13 Aug

Re: Accessibility issues inside the amazon application

2020-08-13 Thread Maurice Mines
You might try using Aira to help solve the chapsha. HTH > On Aug 13, 2020, at 12:22 PM, Eric Oyen wrote: > > Hello all, > > Recently, I had a bit of a go around with disability support on amazon. > Essentially, I was confronted with their captcha system when trying to get > the app to log

Accessibility issues inside the amazon application

2020-08-13 Thread Eric Oyen
Hello all, Recently, I had a bit of a go around with disability support on amazon. Essentially, I was confronted with their captcha system when trying to get the app to log in. After the password was accepted, the captcha came up and I tapped the audio alternative, only to be confronted with a