My own dumb fault, the first thingI should have done was to try another
usb cable and that was the problem. The computer recognized the scanner and
set it up automatically.
Thanks,
Louis
-Original Message-
From: Erik Burggraaf
Sent: Saturday, September 24, 2016 7:13 PM
To:
This is probably the case but also it is worth checking whether your
Canon Scanner is supported at all with MacOs, a surprisingly large
number are not as Canon has not bothered to create Mac support for many
of their scanners, including annoyingly my expensive Canon Document
Scanner which can
Docuscan plus should use any Twain compatible scanner on your Mac. my guess
is that you forgotten to install the can and drivers and utilities that
came with your scanner for the Mac .if they didn't come on a CD with your
scanner you'll probably have to download them off the internet. hope this
I just installed docu scan plus as a demo. It is only making use of the on
board camera on the mack book. Is that the norm for the trial version.
Also I tried my cannon scanner that, is used on my windows machine and the
mac, does not see it at all. Is that due to being incompatible?
