Re: Accessibility issues inside the amazon application
Just yesterday, I purchased a new Firestick. No captcha or anything when right straight threw and arrives tomorrow. I will never apologize for my Whiteness, my Catholicism or my Southernness Sent from the first computer with built-in screen reader access for the blind: Sincerely, The constantly barefooted Ray > On Aug 14, 2020, at 5:36 PM, 'Peggy' via MacVisionaries > wrote: > > Purchased some items a couple of days ago, no captcha. Used both my Ipad and > computer just to see what would happen. I know someone else who is having the > same problem. > > Peggy and Dixie Marie > > Sent from my iPhone > >> On Aug 14, 2020, at 2:58 PM, Karen Lewellen wrote: >> >> when is the last time you completed a buy at amazon? >> To be sure, for a while given nothing about my setup changed, i. e. same >> cookies, but when they began to do different things with security, much >> changed. >> Not that anyone's experience generalizes to another. We are not using your >> devices. >> karen >> >> >> >>> On Fri, 14 Aug 2020, 'Peggy' via MacVisionaries wrote: >>> >>> Have used amazon both with the app and on my computer and had no problem. >>> The only time I had to type in a captcha was when I reset my password, but >>> that was a while ago. Is your credit card and address stored in your >>> account? If it isn't, maybe that's why the captcha is needed. No one else >>> in my family has had a problem either. >>> >>> Peggy and Dixie Marie >>> >>> Sent from my iPhone >>> On Aug 13, 2020, at 11:37 PM, Tim M wrote: That is why I use my phone ap to buy from them. > On Aug 13, 2020, at 5:58 PM, Karen Lewellen > wrote: > > Not personally surprised the so called captcha solutions have been > nonfunctional for several months now at least. > My conversations with Amazon indicate their disability team exists to put > items in carts, not to address correct or impact any aspect of inclusion > at all. > Kare > > > >> On Thu, 13 Aug 2020, Eric Oyen wrote: >> >> Hello all, >> >> Recently, I had a bit of a go around with disability support on amazon. >> Essentially, I was confronted with their captcha system when trying to >> get the app to log in. After the password was accepted, the captcha came >> up and I tapped the audio alternative, only to be confronted with a page >> that stated “the page you requested does not exist”. After calling >> amazon customer support, I was told there wasn’t anything they could do >> about this currently. >> >> So, are there apps on the App Store that anyone knows of that can read a >> captcha and solve it? I tried finding a few, only to end up with a lot >> of search results for image rendering, editing and the like. Not one >> single solver in the bunch. >> >> Honestly, this is very frustrating and the fact that amazon is so big >> that they feel they can flout the law makes it even more so. Any >> suggestions or help would be greatly appreciated. >> >> Thanks, >> >> Eric >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or >> if you feel that a member's post is inappropriate, please contact the >> owners or moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark >> at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google >> Groups "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send >> an email to macvisionaries+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/macvisionaries/D171CEE0-2E09-460F-BEDB-299DF0034530%40gmail.com. >> -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the
Re: Accessibility issues inside the amazon application
Purchased some items a couple of days ago, no captcha. Used both my Ipad and computer just to see what would happen. I know someone else who is having the same problem. Peggy and Dixie Marie Sent from my iPhone > On Aug 14, 2020, at 2:58 PM, Karen Lewellen wrote: > > when is the last time you completed a buy at amazon? > To be sure, for a while given nothing about my setup changed, i. e. same > cookies, but when they began to do different things with security, much > changed. > Not that anyone's experience generalizes to another. We are not using your > devices. > karen > > > >> On Fri, 14 Aug 2020, 'Peggy' via MacVisionaries wrote: >> >> Have used amazon both with the app and on my computer and had no problem. >> The only time I had to type in a captcha was when I reset my password, but >> that was a while ago. Is your credit card and address stored in your >> account? If it isn't, maybe that's why the captcha is needed. No one else in >> my family has had a problem either. >> >> Peggy and Dixie Marie >> >> Sent from my iPhone >> >>> On Aug 13, 2020, at 11:37 PM, Tim M wrote: >>> >>> That is why I use my phone ap to buy from them. On Aug 13, 2020, at 5:58 PM, Karen Lewellen wrote: Not personally surprised the so called captcha solutions have been nonfunctional for several months now at least. My conversations with Amazon indicate their disability team exists to put items in carts, not to address correct or impact any aspect of inclusion at all. Kare > On Thu, 13 Aug 2020, Eric Oyen wrote: > > Hello all, > > Recently, I had a bit of a go around with disability support on amazon. > Essentially, I was confronted with their captcha system when trying to > get the app to log in. After the password was accepted, the captcha came > up and I tapped the audio alternative, only to be confronted with a page > that stated “the page you requested does not exist”. After calling amazon > customer support, I was told there wasn’t anything they could do about > this currently. > > So, are there apps on the App Store that anyone knows of that can read a > captcha and solve it? I tried finding a few, only to end up with a lot of > search results for image rendering, editing and the like. Not one single > solver in the bunch. > > Honestly, this is very frustrating and the fact that amazon is so big > that they feel they can flout the law makes it even more so. Any > suggestions or help would be greatly appreciated. > > Thanks, > > Eric > > -- > The following information is important for all members of the Mac > Visionaries list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark > at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/macvisionaries/D171CEE0-2E09-460F-BEDB-299DF0034530%40gmail.com. > >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >>> mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/macvisionaries/D21EFBAA-AB3F-4896-BFEE-87D66023A587%40gmail.com. >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or
Re: Accessibility issues inside the amazon application
when is the last time you completed a buy at amazon? To be sure, for a while given nothing about my setup changed, i. e. same cookies, but when they began to do different things with security, much changed. Not that anyone's experience generalizes to another. We are not using your devices. karen On Fri, 14 Aug 2020, 'Peggy' via MacVisionaries wrote: Have used amazon both with the app and on my computer and had no problem. The only time I had to type in a captcha was when I reset my password, but that was a while ago. Is your credit card and address stored in your account? If it isn't, maybe that's why the captcha is needed. No one else in my family has had a problem either. Peggy and Dixie Marie Sent from my iPhone On Aug 13, 2020, at 11:37 PM, Tim M wrote: That is why I use my phone ap to buy from them. On Aug 13, 2020, at 5:58 PM, Karen Lewellen wrote: Not personally surprised the so called captcha solutions have been nonfunctional for several months now at least. My conversations with Amazon indicate their disability team exists to put items in carts, not to address correct or impact any aspect of inclusion at all. Kare On Thu, 13 Aug 2020, Eric Oyen wrote: Hello all, Recently, I had a bit of a go around with disability support on amazon. Essentially, I was confronted with their captcha system when trying to get the app to log in. After the password was accepted, the captcha came up and I tapped the audio alternative, only to be confronted with a page that stated “the page you requested does not exist”. After calling amazon customer support, I was told there wasn’t anything they could do about this currently. So, are there apps on the App Store that anyone knows of that can read a captcha and solve it? I tried finding a few, only to end up with a lot of search results for image rendering, editing and the like. Not one single solver in the bunch. Honestly, this is very frustrating and the fact that amazon is so big that they feel they can flout the law makes it even more so. Any suggestions or help would be greatly appreciated. Thanks, Eric -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/D171CEE0-2E09-460F-BEDB-299DF0034530%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/D21EFBAA-AB3F-4896-BFEE-87D66023A587%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit
Re: Accessibility issues inside the amazon application
Have used amazon both with the app and on my computer and had no problem. The only time I had to type in a captcha was when I reset my password, but that was a while ago. Is your credit card and address stored in your account? If it isn't, maybe that's why the captcha is needed. No one else in my family has had a problem either. Peggy and Dixie Marie Sent from my iPhone > On Aug 13, 2020, at 11:37 PM, Tim M wrote: > > That is why I use my phone ap to buy from them. >> On Aug 13, 2020, at 5:58 PM, Karen Lewellen wrote: >> >> Not personally surprised the so called captcha solutions have been >> nonfunctional for several months now at least. >> My conversations with Amazon indicate their disability team exists to put >> items in carts, not to address correct or impact any aspect of inclusion at >> all. >> Kare >> >> >> >>> On Thu, 13 Aug 2020, Eric Oyen wrote: >>> >>> Hello all, >>> >>> Recently, I had a bit of a go around with disability support on amazon. >>> Essentially, I was confronted with their captcha system when trying to get >>> the app to log in. After the password was accepted, the captcha came up and >>> I tapped the audio alternative, only to be confronted with a page that >>> stated “the page you requested does not exist”. After calling amazon >>> customer support, I was told there wasn’t anything they could do about this >>> currently. >>> >>> So, are there apps on the App Store that anyone knows of that can read a >>> captcha and solve it? I tried finding a few, only to end up with a lot of >>> search results for image rendering, editing and the like. Not one single >>> solver in the bunch. >>> >>> Honestly, this is very frustrating and the fact that amazon is so big that >>> they feel they can flout the law makes it even more so. Any suggestions or >>> help would be greatly appreciated. >>> >>> Thanks, >>> >>> Eric >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >>> mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/macvisionaries/D171CEE0-2E09-460F-BEDB-299DF0034530%40gmail.com. >>> > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/macvisionaries/D21EFBAA-AB3F-4896-BFEE-87D66023A587%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/44D0F870-42C6-4ACB-B534-F70E1CD33514%40aol.com.
Re: Accessibility issues inside the amazon application
Nice thought, Karen, but Apple would never refuse them that designation. Nor should they. Unfortunately, Kindle sometimes has books that iBooks doesn’t have, so I would hate for those books to be unavailable. The guy at Amazon told me that this is not an issue on Kindle devices, only in the IOS app. We’ll see, but I figure the likelihood of them ever fixing it is pretty close to zero. Cheers, Donna Sent from my iPad > On Aug 14, 2020, at 6:23 AM, Karen Lewellen wrote: > > Donna, > Is this a new issue? > granted I have never used Kindle in any form, but that sort of display > situation seems well loopy. > Do not many students use the app for textbooks? > makes me wonder if Apple might be the better place to complain. granted I > may be incorrect but does not a company have to get Apple's okay before they > can state their program works on Ios or even the mac? > If so, given Apple's accessibility commitment, can they refuse such a > designation if the application does not work well from an access > standpoint? > Kare > > > >> On Fri, 14 Aug 2020, 'Donna Goodin' via MacVisionaries wrote: >> >> I had the same experience Karen describes. I called them to report that >> books don't display properly in the Kindle app on IOS. It's like all the >> formatting stripped, and the text reads in one giant line with no paragraphs >> or chapter headings or anything. The tech support person was very nice, and >> said he would submit it as a feature request, but nothing has changed. >> Cheers, >> Donna >> On Aug 13, 2020, at 10:37 PM, Tim M wrote: >>> >>> That is why I use my phone ap to buy from them. On Aug 13, 2020, at 5:58 PM, Karen Lewellen wrote: Not personally surprised the so called captcha solutions have been nonfunctional for several months now at least. My conversations with Amazon indicate their disability team exists to put items in carts, not to address correct or impact any aspect of inclusion at all. Kare On Thu, 13 Aug 2020, Eric Oyen wrote: > Hello all, > > Recently, I had a bit of a go around with disability support on amazon. > Essentially, I was confronted with their captcha system when trying to > get the app to log in. After the password was accepted, the captcha came > up and I tapped the audio alternative, only to be confronted with a page > that stated “the page you requested does not exist”. After calling amazon > customer support, I was told there wasn’t anything they could do about > this currently. > > So, are there apps on the App Store that anyone knows of that can read a > captcha and solve it? I tried finding a few, only to end up with a lot of > search results for image rendering, editing and the like. Not one single > solver in the bunch. > > Honestly, this is very frustrating and the fact that amazon is so big > that they feel they can flout the law makes it even more so. Any > suggestions or help would be greatly appreciated. > > Thanks, > > Eric > > -- > The following information is important for all members of the Mac > Visionaries list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark > at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/macvisionaries/D171CEE0-2E09-460F-BEDB-299DF0034530%40gmail.com. > >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >>> mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries"
Re: Accessibility issues inside the amazon application
And Amazon, now aware of the issue is correcting this how exactly? The situation has been escalated to a supervisor? Because that is not a feature request, that is a system wide bug. Kare On Fri, 14 Aug 2020, Eric Oyen wrote: Problem is that the captcha malfunction has even happened inside the amazon app itself (tried today after getting account services to release the security lockout on my account, only to face the captcha and then run into the “non-existent” page issue when I tried for the audio alternative. So, basically, this means I can’t even use the app. -Eric On Aug 13, 2020, at 8:37 PM, Tim M wrote: That is why I use my phone ap to buy from them. On Aug 13, 2020, at 5:58 PM, Karen Lewellen wrote: Not personally surprised the so called captcha solutions have been nonfunctional for several months now at least. My conversations with Amazon indicate their disability team exists to put items in carts, not to address correct or impact any aspect of inclusion at all. Kare On Thu, 13 Aug 2020, Eric Oyen wrote: Hello all, Recently, I had a bit of a go around with disability support on amazon. Essentially, I was confronted with their captcha system when trying to get the app to log in. After the password was accepted, the captcha came up and I tapped the audio alternative, only to be confronted with a page that stated “the page you requested does not exist”. After calling amazon customer support, I was told there wasn’t anything they could do about this currently. So, are there apps on the App Store that anyone knows of that can read a captcha and solve it? I tried finding a few, only to end up with a lot of search results for image rendering, editing and the like. Not one single solver in the bunch. Honestly, this is very frustrating and the fact that amazon is so big that they feel they can flout the law makes it even more so. Any suggestions or help would be greatly appreciated. Thanks, Eric -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/D171CEE0-2E09-460F-BEDB-299DF0034530%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/D21EFBAA-AB3F-4896-BFEE-87D66023A587%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/6F19638C-A831-456B-AACE-3D296B6168C5%40gmail.com.
Re: Accessibility issues inside the amazon application
Donna, Is this a new issue? granted I have never used Kindle in any form, but that sort of display situation seems well loopy. Do not many students use the app for textbooks? makes me wonder if Apple might be the better place to complain. granted I may be incorrect but does not a company have to get Apple's okay before they can state their program works on Ios or even the mac? If so, given Apple's accessibility commitment, can they refuse such a designation if the application does not work well from an access standpoint? Kare On Fri, 14 Aug 2020, 'Donna Goodin' via MacVisionaries wrote: I had the same experience Karen describes. I called them to report that books don't display properly in the Kindle app on IOS. It's like all the formatting stripped, and the text reads in one giant line with no paragraphs or chapter headings or anything. The tech support person was very nice, and said he would submit it as a feature request, but nothing has changed. Cheers, Donna On Aug 13, 2020, at 10:37 PM, Tim M wrote: That is why I use my phone ap to buy from them. On Aug 13, 2020, at 5:58 PM, Karen Lewellen wrote: Not personally surprised the so called captcha solutions have been nonfunctional for several months now at least. My conversations with Amazon indicate their disability team exists to put items in carts, not to address correct or impact any aspect of inclusion at all. Kare On Thu, 13 Aug 2020, Eric Oyen wrote: Hello all, Recently, I had a bit of a go around with disability support on amazon. Essentially, I was confronted with their captcha system when trying to get the app to log in. After the password was accepted, the captcha came up and I tapped the audio alternative, only to be confronted with a page that stated “the page you requested does not exist”. After calling amazon customer support, I was told there wasn’t anything they could do about this currently. So, are there apps on the App Store that anyone knows of that can read a captcha and solve it? I tried finding a few, only to end up with a lot of search results for image rendering, editing and the like. Not one single solver in the bunch. Honestly, this is very frustrating and the fact that amazon is so big that they feel they can flout the law makes it even more so. Any suggestions or help would be greatly appreciated. Thanks, Eric -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/D171CEE0-2E09-460F-BEDB-299DF0034530%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/D21EFBAA-AB3F-4896-BFEE-87D66023A587%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries"
Re: Accessibility issues inside the amazon application
I noticed that the IOS app has changed again. It was OK last time why change it? So far I haven’t had the capture. If I do I’ll be annoyed as you can’t gett anyone on the phone unless they are introducing that again although I’m in the UK. Kawal. > On 14 Aug 2020, at 09:47, 'Donna Goodin' via MacVisionaries > wrote: > > I had the same experience Karen describes. I called them to report that books > don't display properly in the Kindle app on IOS. It's like all the formatting > stripped, and the text reads in one giant line with no paragraphs or chapter > headings or anything. The tech support person was very nice, and said he > would submit it as a feature request, but nothing has changed. > Cheers, > Donna > >> On Aug 13, 2020, at 10:37 PM, Tim M wrote: >> >> That is why I use my phone ap to buy from them. >>> On Aug 13, 2020, at 5:58 PM, Karen Lewellen >>> wrote: >>> >>> Not personally surprised the so called captcha solutions have been >>> nonfunctional for several months now at least. >>> My conversations with Amazon indicate their disability team exists to put >>> items in carts, not to address correct or impact any aspect of inclusion at >>> all. >>> Kare >>> >>> >>> >>> On Thu, 13 Aug 2020, Eric Oyen wrote: >>> Hello all, Recently, I had a bit of a go around with disability support on amazon. Essentially, I was confronted with their captcha system when trying to get the app to log in. After the password was accepted, the captcha came up and I tapped the audio alternative, only to be confronted with a page that stated “the page you requested does not exist”. After calling amazon customer support, I was told there wasn’t anything they could do about this currently. So, are there apps on the App Store that anyone knows of that can read a captcha and solve it? I tried finding a few, only to end up with a lot of search results for image rendering, editing and the like. Not one single solver in the bunch. Honestly, this is very frustrating and the fact that amazon is so big that they feel they can flout the law makes it even more so. Any suggestions or help would be greatly appreciated. Thanks, Eric -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/D171CEE0-2E09-460F-BEDB-299DF0034530%40gmail.com. >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >> mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/macvisionaries/D21EFBAA-AB3F-4896-BFEE-87D66023A587%40gmail.com. > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: >
Re: Accessibility issues inside the amazon application
I had the same experience Karen describes. I called them to report that books don't display properly in the Kindle app on IOS. It's like all the formatting stripped, and the text reads in one giant line with no paragraphs or chapter headings or anything. The tech support person was very nice, and said he would submit it as a feature request, but nothing has changed. Cheers, Donna > On Aug 13, 2020, at 10:37 PM, Tim M wrote: > > That is why I use my phone ap to buy from them. >> On Aug 13, 2020, at 5:58 PM, Karen Lewellen wrote: >> >> Not personally surprised the so called captcha solutions have been >> nonfunctional for several months now at least. >> My conversations with Amazon indicate their disability team exists to put >> items in carts, not to address correct or impact any aspect of inclusion at >> all. >> Kare >> >> >> >> On Thu, 13 Aug 2020, Eric Oyen wrote: >> >>> Hello all, >>> >>> Recently, I had a bit of a go around with disability support on amazon. >>> Essentially, I was confronted with their captcha system when trying to get >>> the app to log in. After the password was accepted, the captcha came up and >>> I tapped the audio alternative, only to be confronted with a page that >>> stated “the page you requested does not exist”. After calling amazon >>> customer support, I was told there wasn’t anything they could do about this >>> currently. >>> >>> So, are there apps on the App Store that anyone knows of that can read a >>> captcha and solve it? I tried finding a few, only to end up with a lot of >>> search results for image rendering, editing and the like. Not one single >>> solver in the bunch. >>> >>> Honestly, this is very frustrating and the fact that amazon is so big that >>> they feel they can flout the law makes it even more so. Any suggestions or >>> help would be greatly appreciated. >>> >>> Thanks, >>> >>> Eric >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >>> mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/macvisionaries/D171CEE0-2E09-460F-BEDB-299DF0034530%40gmail.com. >>> > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/macvisionaries/D21EFBAA-AB3F-4896-BFEE-87D66023A587%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/10AFDA71-C09E-47B6-81CE-874BB21C26CB%40me.com.
Re: Accessibility issues inside the amazon application
Problem is that the captcha malfunction has even happened inside the amazon app itself (tried today after getting account services to release the security lockout on my account, only to face the captcha and then run into the “non-existent” page issue when I tried for the audio alternative. So, basically, this means I can’t even use the app. -Eric > On Aug 13, 2020, at 8:37 PM, Tim M wrote: > > That is why I use my phone ap to buy from them. >> On Aug 13, 2020, at 5:58 PM, Karen Lewellen wrote: >> >> Not personally surprised the so called captcha solutions have been >> nonfunctional for several months now at least. >> My conversations with Amazon indicate their disability team exists to put >> items in carts, not to address correct or impact any aspect of inclusion at >> all. >> Kare >> >> >> >> On Thu, 13 Aug 2020, Eric Oyen wrote: >> >>> Hello all, >>> >>> Recently, I had a bit of a go around with disability support on amazon. >>> Essentially, I was confronted with their captcha system when trying to get >>> the app to log in. After the password was accepted, the captcha came up and >>> I tapped the audio alternative, only to be confronted with a page that >>> stated “the page you requested does not exist”. After calling amazon >>> customer support, I was told there wasn’t anything they could do about this >>> currently. >>> >>> So, are there apps on the App Store that anyone knows of that can read a >>> captcha and solve it? I tried finding a few, only to end up with a lot of >>> search results for image rendering, editing and the like. Not one single >>> solver in the bunch. >>> >>> Honestly, this is very frustrating and the fact that amazon is so big that >>> they feel they can flout the law makes it even more so. Any suggestions or >>> help would be greatly appreciated. >>> >>> Thanks, >>> >>> Eric >>> >>> -- >>> The following information is important for all members of the Mac >>> Visionaries list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >>> mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/macvisionaries/D171CEE0-2E09-460F-BEDB-299DF0034530%40gmail.com. >>> > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/macvisionaries/D21EFBAA-AB3F-4896-BFEE-87D66023A587%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/6F19638C-A831-456B-AACE-3D296B6168C5%40gmail.com.
Re: Accessibility issues inside the amazon application
That is why I use my phone ap to buy from them. > On Aug 13, 2020, at 5:58 PM, Karen Lewellen wrote: > > Not personally surprised the so called captcha solutions have been > nonfunctional for several months now at least. > My conversations with Amazon indicate their disability team exists to put > items in carts, not to address correct or impact any aspect of inclusion at > all. > Kare > > > > On Thu, 13 Aug 2020, Eric Oyen wrote: > >> Hello all, >> >> Recently, I had a bit of a go around with disability support on amazon. >> Essentially, I was confronted with their captcha system when trying to get >> the app to log in. After the password was accepted, the captcha came up and >> I tapped the audio alternative, only to be confronted with a page that >> stated “the page you requested does not exist”. After calling amazon >> customer support, I was told there wasn’t anything they could do about this >> currently. >> >> So, are there apps on the App Store that anyone knows of that can read a >> captcha and solve it? I tried finding a few, only to end up with a lot of >> search results for image rendering, editing and the like. Not one single >> solver in the bunch. >> >> Honestly, this is very frustrating and the fact that amazon is so big that >> they feel they can flout the law makes it even more so. Any suggestions or >> help would be greatly appreciated. >> >> Thanks, >> >> Eric >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >> mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/macvisionaries/D171CEE0-2E09-460F-BEDB-299DF0034530%40gmail.com. >> -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/D21EFBAA-AB3F-4896-BFEE-87D66023A587%40gmail.com.
Re: Accessibility issues inside the amazon application
Not personally surprised the so called captcha solutions have been nonfunctional for several months now at least. My conversations with Amazon indicate their disability team exists to put items in carts, not to address correct or impact any aspect of inclusion at all. Kare On Thu, 13 Aug 2020, Eric Oyen wrote: Hello all, Recently, I had a bit of a go around with disability support on amazon. Essentially, I was confronted with their captcha system when trying to get the app to log in. After the password was accepted, the captcha came up and I tapped the audio alternative, only to be confronted with a page that stated “the page you requested does not exist”. After calling amazon customer support, I was told there wasn’t anything they could do about this currently. So, are there apps on the App Store that anyone knows of that can read a captcha and solve it? I tried finding a few, only to end up with a lot of search results for image rendering, editing and the like. Not one single solver in the bunch. Honestly, this is very frustrating and the fact that amazon is so big that they feel they can flout the law makes it even more so. Any suggestions or help would be greatly appreciated. Thanks, Eric -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/D171CEE0-2E09-460F-BEDB-299DF0034530%40gmail.com.
Re: Accessibility issues inside the amazon application
You might try using Aira to help solve the chapsha. HTH > On Aug 13, 2020, at 12:22 PM, Eric Oyen wrote: > > Hello all, > > Recently, I had a bit of a go around with disability support on amazon. > Essentially, I was confronted with their captcha system when trying to get > the app to log in. After the password was accepted, the captcha came up and I > tapped the audio alternative, only to be confronted with a page that stated > “the page you requested does not exist”. After calling amazon customer > support, I was told there wasn’t anything they could do about this currently. > > So, are there apps on the App Store that anyone knows of that can read a > captcha and solve it? I tried finding a few, only to end up with a lot of > search results for image rendering, editing and the like. Not one single > solver in the bunch. > > Honestly, this is very frustrating and the fact that amazon is so big that > they feel they can flout the law makes it even more so. Any suggestions or > help would be greatly appreciated. > > Thanks, > > Eric > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/macvisionaries/D171CEE0-2E09-460F-BEDB-299DF0034530%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/61A5D826-326D-424A-ABB7-064379510EE9%40gmail.com.
