Re: Question about a very specific type of crash

2018-04-29 Thread Tim Kilburn
Hi, Again, I appear to need to proof-read my responses. That should read that the "m" is a typo. Later... Tim Kilburn Apple Teacher Fort McMurray, AB Canada On Apr 29, 2018, at 09:14, Tim Kilburn wrote: Hi, Sorry, the "m" appears to be a top. It shouldn't be there. cmd-option-shift-q sh

Re: Question about a very specific type of crash

2018-04-29 Thread Tim Kilburn
Hi, Sorry, the "m" appears to be a top. It shouldn't be there. cmd-option-shift-q should be enough. It will normally log you right out without any prompts, unless there's an app that has unsaved documents, or if there's an app that is otherwise blocking the logout process request. Normally

Re: Question about a very specific type of crash

2018-04-29 Thread Kristeen Hughes
Tim, what is the m for after the command+option+shift+q? Is it an answer to a question we cannot see if VO is not working? I am eager to see if this helps me when VO goes down on my mini. Kristeen > On Apr 23, 2018, at 4:32 PM, Tim Kilburn wrote: > > Hi, > > cmd-shift-q still requires a res

Re: Question about a very specific type of crash

2018-04-23 Thread Robert Cole
Oh, Ok, I will try that the next time VO stops talking to me! Thanks again. > On Apr 23, 2018, at 4:32 PM, Tim Kilburn wrote: > > Hi, > > cmd-shift-q still requires a response, whereas cmd-option-shift-q will log > you out right away. The difference being that if your Mac wants a > confirma

Re: Question about a very specific type of crash

2018-04-23 Thread Tim Kilburn
Hi, cmd-shift-q still requires a response, whereas cmd-option-shift-q will log you out right away. The difference being that if your Mac wants a confirmation, and as a VO user, you're unable to do so, then you're hooped and have to do the forced shutdown as you did. When I use the cmd-option-

Re: Question about a very specific type of crash

2018-04-23 Thread Robert Cole
Hi Tim, I had already thought to log out with cmd+shift+Q. But I still had no speech. Thanks, Rob > On Apr 22, 2018, at 10:56 PM, Tim Kilburn wrote: > > Hi, > > Two things to note here. First, if you're able to take a snap-shot, then the > System has not crashed, just probably the speech syn

Re: Question about a very specific type of crash

2018-04-22 Thread Tim Kilburn
Hi, Two things to note here. First, if you're able to take a snap-shot, then the System has not crashed, just probably the speech synthesizer. Instead of holding down the power button, press cmd-option-shift-q to log out of the current user without any prompts. This will take you back to the

Re: Question about a very specific type of crash

2018-04-22 Thread Robert Cole
ole > Sent: Monday, 23 April 2018 7:14 AM > To: Email Groups > Subject: Re: Question about a very specific type of crash > > No, > But Siri was talking and pressing the volume buttons made the clicking sound. > I was also able to play music with iTunes. > so the system

RE: Question about a very specific type of crash

2018-04-22 Thread Simon Fogarty
Did you try asking siri to start vo? From: macvisionaries@googlegroups.com On Behalf Of Robert Cole Sent: Monday, 23 April 2018 7:14 AM To: Email Groups Subject: Re: Question about a very specific type of crash No, But Siri was talking and pressing the volume buttons made the clicking sound

Re: Question about a very specific type of crash

2018-04-22 Thread Robert Cole
OK, Thanks, I found it. var/temp. it was the only file with today’s date. Thanks again. > On Apr 22, 2018, at 6:20 PM, Jonathan Cohn wrote: > > I thought it was the desktop. I did find old Wireless Diagnostic files in > /var/tmp that are older than last reboot. I believe startup just clears >

Re: Question about a very specific type of crash

2018-04-22 Thread Jonathan Cohn
I thought it was the desktop. I did find old Wireless Diagnostic files in /var/tmp that are older than last reboot. I believe startup just clears /private/tmp but that /tmp is a symlink to /private/tmp HT. there. Best wishes, Jonathan Cohn > On Apr 22, 2018, at 5:08 PM, Ale

Re: Question about a very specific type of crash

2018-04-22 Thread Alex Hall
I'm not sure. I want to say /usr/tmp, but I might be completely wrong. The file may no longer be there since you had to restart, but it's worth checking. Does anyone else remember where these files get placed? -- Alex Hall > On Apr 22, 2018, at 14:39, Robert Cole wrote: > > Dear Alex, > Af

Re: Question about a very specific type of crash

2018-04-22 Thread Robert Cole
No, But Siri was talking and pressing the volume buttons made the clicking sound. I was also able to play music with iTunes. so the system was not muted. thanks, rob > On Apr 22, 2018, at 3:00 PM, Georgina Joyce wrote: > > Hello, > > Have you tried the mute command F10 or FN F10? > > Regards,

Re: Question about a very specific type of crash

2018-04-22 Thread Georgina Joyce
Hello, Have you tried the mute command F10 or FN F10? Regards, Gena Georgina Joyce Applied Psychologist Training and Coaching. Because individuals of groups matter! > On 22 Apr 2018, at 19:39, Robert Cole wrote: > > Dear Alex, > After booting my Mac, I had speech on the log on window, bu

Re: Question about a very specific type of crash

2018-04-22 Thread Robert Cole
Dear Alex, After booting my Mac, I had speech on the log on window, but not after logging into my user account. Pressing cmd+F5 did nothing. I pressed the commands to take a system snapshot as you suggested. Since I had no speech, I had to hole down the power button to shut down. after rebooting

Re: Question about a very specific type of crash

2018-04-19 Thread Alex Hall
It probably does mean that. :) Open the VoiceOver Utility with vo-f8, then make sure you're on the General category. VO-right until you land on the section about portable preferences. If the button says "stop", you are using them. If it says "start" or "set up", you are not. -- Alex Hall >

Re: Question about a very specific type of crash

2018-04-19 Thread Kristeen Hughes
I cannot use any keys that are connected with Voiceover when this happens. It simply makes the default sound you get if there is nothing the key press can accomplish. Kristeen > On Apr 14, 2018, at 7:16 PM, Phil Halton wrote: > > If I understand your question, “is there anyway to restore Vo

Re: Question about a very specific type of crash

2018-04-19 Thread Kristeen Hughes
Thank you for this. How do I know if I’m using portable preferences? Maybe the fact that I have to ask this question means I am not? Kristeen > On Apr 14, 2018, at 6:56 PM, Alex Hall wrote: > > That's a new one for me. My only suggestion is to try something that worked > for me: if you're us

Re: Question about a very specific type of crash

2018-04-14 Thread Phil Halton
If I understand your question, “is there anyway to restore VoiceOver without rebooting the computer“, then at the risk of being obvious, you can simply turn voiceover off and then back on again using the command F5 key combination. I do this very thing anytime VoiceOver fails such as in your cas

Re: Question about a very specific type of crash

2018-04-14 Thread Alex Hall
That's a new one for me. My only suggestion is to try something that worked for me: if you're using portable preferences with VoiceOver, stop using them and see if the problem persists. If you're already not using them, all I can suggest is to grab a system snapshot and email it to Apple Accessi