Message: 1
Date: Thu, 17 Jan 2019 12:11:56 -0800
From: Christina Hoheisel
To: mailop@mailop.org
Subject: Re: [mailop] Microsoft Support System Down?
Message-ID:
Content-Type: text/plain; charset="UTF-8"
Thanks for all of your replies — it sounds like others are seeing this
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>
> Message: 1
> Date: Thu, 17 Jan 2019 10:28:25 +
> From: Benjamin BILLON
> To: Mathieu Bourdin , Laura Atkins
> , mailop
> Subject: Re: [mailop] Microsoft Support System Down?
> Message-ID:
>
aspx?id=18275> ?
From: mailop On Behalf Of Benjamin BILLON
Sent: Thursday, January 17, 2019 2:28 AM
To: Mathieu Bourdin ; Laura Atkins ;
mailop
Subject: Re: [mailop] Microsoft Support System Down?
Yup
--
Benjamin
From: Mathieu Bourdin mailto:mbour...@np6.com>>
Sent: jeudi 17 janvier 2019
Yup
--
Benjamin
From: Mathieu Bourdin
Sent: jeudi 17 janvier 2019 10:26
To: Laura Atkins ; Benjamin BILLON
Cc: mailop
Subject: RE: [mailop] Microsoft Support System Down?
I think Benjamin was talking about the case (rare, but they do happen) where
you get no answer at the ticket opening, ie
Atkins
Envoyé : jeudi 17 janvier 2019 10:16
À : Benjamin BILLON
Cc : mailop
Objet : Re: [mailop] Microsoft Support System Down?
Why do you open a new ticket and not respond to the old one? When I’ve dealt
with MS on behalf of clients (which, admittedly, has been a while), I’ve always
kept
Why do you open a new ticket and not respond to the old one? When I’ve dealt
with MS on behalf of clients (which, admittedly, has been a while), I’ve always
kept everything in the same ticket.
Is there something I’m missing that makes it better to open a new ticket?
laura
> On 16 Jan 2019,
t Southard
Sent: Wednesday, January 16, 2019 12:16 PM
To: Michael Wise
Cc: Benjamin BILLON ; mailop
Subject: Re: [mailop] Microsoft Support System Down?
I know that the auto-responses indicate that replying to them won't work, but
I've had success replying directly to those with the common keywords.
m/en-us/download/details.aspx?id=18275> ?
>
>
>
> *From:* mailop *On Behalf Of *Benjamin BILLON
> *Sent:* Tuesday, January 15, 2019 10:14 PM
> *To:* mailop
> *Subject:* Re: [mailop] Microsoft Support System Down?
>
>
>
> Seems really on People reported a few days ag
aspx?id=18275> ?
From: mailop On Behalf Of Benjamin BILLON
Sent: Tuesday, January 15, 2019 10:14 PM
To: mailop
Subject: Re: [mailop] Microsoft Support System Down?
Seems really on People reported a few days ago that yay, they finally got
answers to their requests.
Your message indicates
Seems really on People reported a few days ago that yay, they finally got
answers to their requests.
Your message indicates it's not "solved", but it's been like that for months.
I guess the best (and most awful) way would be to open a new ticket if there's
no feedback after 24 hours (given
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