Re: [mailop] Another example of why infosec people give up on reporting..

2019-10-03 Thread Alessandro Vesely via mailop
On Wed 02/Oct/2019 21:37:31 +0200 Michael Wise via mailop wrote: > > If it's in ARF format, set up an account and report it thru SpamCop would be > my suggestion Interesting. > And if it's not in ARF format ... fix that first. I report abuses other than spam, typically repeated login fa

[mailop] Certified Senders Alliance

2019-10-03 Thread Neil Youngman via mailop
In January I decided to unsubscribe from the Thompson and Morgan mailing lists. Thompson and Morgan are a well known supplier of seeds and plants in the UK. I have bought from them twice in the last 2 or 3 years, but I felt that getting at least one email a day, sometimes more from a company I only

Re: [mailop] Certified Senders Alliance

2019-10-03 Thread Alessandro Vesely via mailop
On Thu 03/Oct/2019 09:46:35 +0200 Neil Youngman via mailop wrote: > > By the 16th of February it was clear that the unsubscribe was not > working, so I emailed their customer service team. They responded on > the 17th telling me that they would look int the problem and they had > removed me from

Re: [mailop] Certified Senders Alliance

2019-10-03 Thread Neil Youngman via mailop
On 03/10/2019 10:07, Alessandro Vesely wrote: On Thu 03/Oct/2019 09:46:35 +0200 Neil Youngman via mailop wrote: On 23rd March, I looked into their data protection details. The contact was the same customer care email that was failing to resolve the issue. Looking at the email headers, I saw

Re: [mailop] Certified Senders Alliance

2019-10-03 Thread Tim Bray via mailop
On 03/10/2019 08:46, Neil Youngman via mailop wrote: It is now October. The emails are still coming and there has been no further communication from CSA. I'd be tempted to complain to the information commissioner.   You are lucky because you actually know who is sending the stuff, and they ar

Re: [mailop] Certified Senders Alliance

2019-10-03 Thread Anne P. Mitchell, Esq. via mailop
The CSA has, to the best of my knowledge, never been about best practices, let alone about enforcing them. The only two organizations anywhere that are truly about certifying email senders because they are following best practices are (again, to the best of my knowledge), Return Path and us. A

Re: [mailop] Certified Senders Alliance

2019-10-03 Thread Benjamin BILLON via mailop
I have the exact opposite experience and feeling. The few times people complained to CSA about emails sent through our network, their complaint office contacted us (NOT in a timely manner as they seem quite busy), asking to provide some information such as the context of consent collection, tha

Re: [mailop] Certified Senders Alliance

2019-10-03 Thread Anne P. Mitchell, Esq. via mailop
> We were certified by ISIPP (as an ESP) many years ago, and I don't remember > going through an extensive check process for that. You did. :-) However it was all in the background, based on your responses to your application. > As we didn't see any improvement in the deliverability, we sto

Re: [mailop] Certified Senders Alliance

2019-10-03 Thread John Levine via mailop
In article <3827efcb-337f-4456-9fb8-6eff4a5d9...@isipp.com> you write: >The CSA has, to the best of my knowledge, never been about best practices You're mistaken. Their criteria are here: https://certified-senders.org/wp-content/uploads/2017/07/CSA_Admission_Criteria.pdf I've sent complaints wh

Re: [mailop] Certified Senders Alliance

2019-10-03 Thread Anne P. Mitchell, Esq. via mailop
> In article <3827efcb-337f-4456-9fb8-6eff4a5d9...@isipp.com> you write: >> The CSA has, to the best of my knowledge, never been about best practices > > You're mistaken. Their criteria are here: > > https://certified-senders.org/wp-content/uploads/2017/07/CSA_Admission_Criteria.pdf > > I've

Re: [mailop] Another example of why infosec people give up on reporting..

2019-10-03 Thread Michael Wise via mailop
IIRC, ARF was extended to swallow "MARF" which would allow things as stated, but am not sure at the moment. https://en.wikipedia.org/wiki/Abuse_Reporting_Format Aloha, Michael. -- Michael J Wise Microsoft Corporation| Spam Analysis "Your Spam Specimen Has Been Processed." Open a ticket for H

Re: [mailop] Certified Senders Alliance

2019-10-03 Thread Support 3Hound via mailop
Opposite experience also for me. Working in the past for an ESP (that was both SuretyMail and CSA certified) I received some complaints from CSA. The complaint process asks also to demonstrate that the data was correctly collected (site, timestamps, IP, privacy statement accepted, privacy flag